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Job Description The Information Technology Administrator is vital to keeping our firm connected, secure, and running smoothly. They ensure that every team member has the reliable tools and systems needed to perform at their best by maintaining a seamless, efficient, and stable technology environment. This role is responsible for the maintenance and internal support of firm workstations, servers, printers, and related equipment. Core duties include hardware and software troubleshooting, responding to technical issues, and performing system maintenance, upgrades, and configurations. The position also assists in maintaining network communications and ensuring the integrity and performance of firmwide technology systems. Essential Position Responsibilities: • Monitor and respond quickly and effectively to requests received through the IT helpdesk., • Provide support and resolve problems to the end user’s satisfaction., • Utilize and maintain helpdesk and asset tracking software., • Assist with setup and installation of computers and peripherals in the user workspace., • Support installation and configuration of varying industry specific software, • Collaborate with other team members to ensure efficient operation of the firm’s computing environment., • Complete PC setup and deployment for employees using standard hardware & software., • Maintain appropriate documentation., • Willingness to provide status updates and participate in team meetings., • Bachelor’s degree in Information Technology, Computer Science or a related field, or equivalent education and work experience preferred, • 1-3 years of experience in IT administration/support preferred., • General understanding of physical, virtual, and cloud environments., • General understanding of networking principle, including TCP/IP, DNS, DHCP, and VPN., • Hands-on experience administering Microsoft 365 suite of products, including Exchange Online, SharePoint, Teams, Entra ID, and Intune., • Ability to work on projects when appropriate., • Strong problem-solving skills., • Ability to communicate clearly in writing and verbally., • Ability to work both independently and in a team., • Ability to think innovatively.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.