Unit Secretary
hace 13 días
Long Beach
Job Description Unit Secretary Department: Long Beach, CA Schedule: Monday-Friday 7:00am-3:30pm Salary: $24.00 Position Summary The Unit Secretary provides administrative and clerical support to the inpatient behavioral health unit, which serves both voluntary and involuntary patients under the Lanterman-Petris-Short (LPS) Act. This position ensures smooth unit operations by supporting clinical staff, managing documentation, coordinating communication, and handling protected health information (PHI) in a confidential and compliant manner. The ideal candidate has prior experience in an LPS-designated environment and is familiar with processes related to involuntary holds, legal documentation, and coordination with clinical, legal, and administrative teams. Key Responsibilities • Provide administrative and clerical support to nursing and clinical teams on the behavioral health unit., • Manage and process documentation related to LPS holds (e.g., 5150, 5250, 5270) including filing, organizing, and verifying completion of required forms., • Coordinate communication between staff, families, law enforcement, legal representatives, and other departments as appropriate., • Answer phones, greet visitors, and respond to inquiries in a professional and confidential manner., • Attending shift report with clinical staff to gather information about special patient cases., • Maintain patient charts (electronic and paper) ensuring compliance with hospital policies and regulatory requirements., • Assist with scheduling, patient flow coordination, and maintaining unit logs and reports., • Support the admission, transfer, and discharge workflow by preparing required paperwork and ensuring accurate and timely documentation., • Handle sensitive information in compliance with HIPAA and all applicable privacy regulations., • Assist with ordering supplies and maintaining an organized unit environment., • Perform other administrative duties as assigned to support unit operations., • Demonstrated ability to remain calm, composed, and effective in high-stress or crisis situations. Required Qualifications • High school diploma or equivalent required, • Minimum of three(3) years of experience in behavioral health, healthcare, or inpatient hospital settings., • Experience working in an LPS-designated facility or knowledge of LPS processes (involuntary holds, legal time frames, required documentation)., • Prior experience as a Unit Secretary, Health Unit Coordinator, or administrative support role within a behavioral health setting., • Familiarity with involuntary hold procedures, court documentation, and coordination with county or legal agencies., • Strong teamwork and collaboration skills across disciplines and departments., • Proficiency in the use of computers and standard keyboard functions for data entry and electronic documentation., • Strong organizational skills and attention to detail., • Excellent communication and interpersonal skills., • Ability to read, write, and communicate fluently in English., • Current CPR, BLS, and First Aid certification, or ability to obtain within90 days of employment, • Prior experience using Electronic Health Records (EHR) systems for documentation and coordination of care, • Proficiency with Microsoft Office Suite (Word, Excel, Teams) and/or cloud-based communication platforms (e.g., Slack, Zoom), • Bilingual in English and Spanish, or other languages commonly spoken by the patient population, • Knowledge of HIPAA, Title22,andother applicable regulatory standards, • Familiarity with trauma-informed care principles and culturally responsive practices, • Demonstrate understanding and compliance with Patients' Rights, LPS Statutes, and Seclusion and Restraint Protocols. Benefits • Comprehensive medical, dental, and vision insurance for qualifying employees, • 401(k) retirement savings plan, • Supportive, team-oriented work environment, • Opportunities for professional growth, training, and advancement within the organization Physical & Environmental Requirements • Frequent walking, standing, sitting, twisting, and bending are required., • Must possess adequate auditory capacity to communicate clearly and follow verbal instructions., • May be required to lift and carry objects weighing up to 25 pounds., • Ability to sit or stand for extended periods of time., • Employment is contingent upon successful completion of Live Scan fingerprinting, background check clearance, and verification of required licenses, certifications, and education, • Satisfactory completion of professional reference checks, • Must be legally authorized to work in the United States; Ocean View does not provide visa sponsorship for certain roles unless otherwise specified, • Compliance with all applicable federal, state, and local regulations, including California Department of Health Care Services (DHCS), The Joint Commission, and HIPAA standards, • Compliance with all required health screenings and immunizations in accordance with regulatory guidelines and facility policy, which may include tuberculosis (TB) testing, N95 fit testing, annual trainings, and proof of vaccination for certain communicable diseases Monday to Friday 7am to 3:30pm