General Manager

Management

5 hours ago39 views

Our teams are tight-knit, hard-working units. We insist on a positive, supporting and ambitious attitude from our staff. We believe this creates great working environments where people can thrive and our service excels. Our GMs are expected to maintain and drive this culture which allows our teams to thrive and perform at a very high but sustainable level. In this way, levels of excellence are achieved in our venues usually associated with restaurants of much higher price point, with a focus on delivering outstandingly friendly, attentive and competent service.
Key to what we do at Le Bab is the vibe guests feel in our venues - a buzzing, welcoming atmosphere that is driven by the friendliest and most attentive service in London. Every interaction we have with them is an opportunity to have a positive impact on their experience - from the greeting every guest gets, to making sure they are never left waiting to get what they want. How guests feel they are treated is reflected by them back into the room and creates the good vibes that we are known for. Our restaurants are also designed to reflect our vibe and must be kept looking at their best to set the right tone.
We encourage independence and provide extensive on the job training which allows driven and committed individuals to progress far in our company. There are also opportunities to participate in advanced apprenticeships schemes while working for Le Bab to provide structured managerial development.
As General Manager you will be in charge of site operations. Final responsibility for smooth running of service, exceptional guest experience and management of FOH will fall to you, as well as events in some venues. In addition, simultaneously achieving target KPIs and improving customer satisfaction is a continuous demand. Administrative functions are supported by Head Office and include rota management, payroll, performance reporting and reservations management, A lot of responsibility will be expected of you, but with it the chance of autonomy and reward. Candidates should therefore have experience (2+ years) of leading FOH teams as GM or AGM.
A few of your job responsibilities include but are not limited to:
1 Full accountable of your restaurant
2 Delegating responsibilities to your management team and ensure tasks are done
3 Leading busy shifts and maximising restaurant covers
4 Ensure daily briefings are conducted and record
5 Conducting and recording team trainings
6 Ensure training completion is up to date. From Atlas to any given training by upper management
7 Ensuring the cleaning and maintenance of the premises and equipment, and backing it up with compliance of daily checklists
8 Mentoring your management team
9 Carrying out yearly appraisals, setting SMART goals and following up every quarter
10 Ensure rotas are correct and approved on daily basis
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    from £38,000 yearly
  • Benefits
    Bonus scheme, service charge, tips

pin icon4 Mercer Walk, WC2H 9FA, London

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Supervisor ManagerLondon

Restaurant • 51-250 Employees

Hiring on JOB TODAY since February, 2020

We are a London based family of modern gourmet kebab restaurants serving dishes using free range & organic ingredients, alongside cocktails and fine wines. We’ve got big plans coming up, so come join the fun!

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