Customer Accounts Specialist
14 days ago
Cambridge
This Role: Customer Accounts Specialist Location: Covering Cambridge, Peterborough, Bury St Edmunds and Luton, Colchester Salary Banding: £34,755 - £36,584 Full Time Permanent Post based on 37.5hrs per week Whilst you may be required to attend our Trinity Court office (Cambridge) from time to time, the focus of this role is predominantly based on our estates conducting home visits to support our customers. Regular court attendance will also be required. This role covers a large geographic area, and regular travel will be expected to locations such Cambridge, Peterborough, Bury St Edmunds and Luton, Colchester as well as occasional visits in the North London area when cover is required. As a Customer Accounts Specialist, you will be responsible for locally based income collection and enforcement services. This will include all legal processes as well as enforcing court judgements. To achieve this, you will work closely with our regional team and alongside other teams reducing arrears and meeting your targets. Your main responsibilities will include dealing with customer visits and court/eviction attendance in the region. Here you will need to follow MTVH policies, procedures and adhere to its qualit...