Customer experience manager jobs in Glasgow - Page 5Create job alerts

In this role, you will lead shifts, ensuring outstanding customer experiences and operational efficiency. The ideal candidate has strong leadership and customer service skills and is ready for a dynamic retail environment. A leading coffee retailer in Glasgow is looking for an Assistant Manager.

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

As our Customer Experience Manager, you’ll be at the heart of ensuring our customer journeys are designed with people’s needs front and centre. Has strong experience in customer experience and preferably also service design or related disciplines. We’re looking for a passionate and strategic C

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

At least 5 years’ experience in customer success, professional services, support engineering, solutions consulting or a related customer‑facing technical role at a cloud/SaaS company, with evidence of managing larger customer relationships. Prior experience building out customer functions/operat

The role involves leading a team, driving sales, and ensuring exceptional customer experiences. Join us to create a lively shopping environment and help customers feel beautiful! #J-18808-Ljbffr. A leading cosmetics brand in Glasgow is hiring a Counter Manager.

A leading office space provider in the UK is seeking an Assistant Manager or Assistant Customer Services Manager to support the Customer Service Manager in delivering exceptional service. Ideal candidates will have 2-3 years of experience in customer relations and be confident in supervising junior

A community-focused organization in Glasgow seeks a Property Manager to serve as the primary contact for customer inquiries and complaints. The role requires strong customer service experience and communication skills. You will ensure exemplary service to both customers and clients while managing pr

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. Maintain customer satisfaction across vertical portfolios, retention and growth of local booster accounts, and

A prominent retail company in Glasgow is seeking a dedicated Floor Manager to lead store teams and drive exceptional customer experiences. The successful candidate will have recent managerial experience and a passion for retail, with a focus on team motivation and visual merchandising standards.

SuperSummary is looking for a proactive, customer-obsessed Customer Experience Manager to reimagine how we connect with our users. Demonstrated experience leveraging AI tools to scale customer interactions. Serve as the primary bridge between customers and the Product team; coordinate user surveys,

A leading retail company in Glasgow seeks an experienced Floor Manager to lead teams and ensure a world-class customer experience.

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

You will be responsible for ensuring a high-quality, efficient, and brand-aligned experience across all customer touchpoints. Track and analyze key customer experience metrics (CSAT, NPS, SLA, ticket volume, etc. This role will oversee a team of customer service agents, optimize workflows using tool

Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Position:

The Customer Experience (CX) Manager plays a key role in bringing GRIDSERVE’s customer experience strategy to life. Blending customer insight, operational collaboration, governance, and project delivery, this role works closely with the Head of CX and Experience Designer to champion customer-first

We’re looking for a Customer Experience Manager ( with experience in financial or insurance services) to take ownership of end-to-end customer journeys, ensuring experience is embedded into every stage of delivery. Experience in Customer Experience (CX), Journey Mapping, UX or Service Design. This

Look for opportunities to engage with our customers, by explaining the benefits of player rewards and assisting customers to sign up followed by demonstration of the player rewards journey. At Metropolitan Gaming, we don’t just offer jobs—we create experiences. Meet and greet customers, assistin

Take on General Manager responsibilities and become a CQC Registered Manager if needed. You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident's needs are met. Turnaround home management experienc

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and beh

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You should be efficient, proactive, friendly, and confident

No prior receptionist or typist experience required.

Previous experience in retail or sales, especially in customer service roles, with a friendly, professional approach. A love for the game (or a desire to learn!) that you can share with customers. Whether you’re an avid golfer or simply love delivering outstanding customer service, we invite you t

At Superdrug, our customers and our teams are at the heart of everything we do. As an Apprentice Sales Assistant at Superdrug, youll be right at the heart of the action—serving customers with a smile, sharing our amazing Star Buys, and making sure everyone leaves feeling great!Youll help keep the

You are all about making our customers feel great and leaving them with that Savers smile. The challenge doesn’t stop there – our SAs are well known in their store, as they get the opportunity to connect with their local community and offer our customers the best deals on the high street. Your

Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit. Being on hand every step of the way whilst customers browse in store, from greeting at the door t

We're keen to speak to removals and logistics professionals, with strong organisation and communication skills, and experience in removals, logistics, or transport operations. If you'd like to know more about this Removals Operations Manager opportunity, or know someone suitable, please share t

Accurately record stock movements using both internal and customer WMS systems, ensuring precise data and documentation. Support overall site efficiency through general operational tasks, housekeeping and high-quality customer service. Strong attention to detail and customer service skills with effe

Ready to take your warehouse career to the next level? Are you an experienced Warehouse Operative or FLT Driver looking for your next challenge? Ready to put your skills to the test and play a key role in driving our operation forward? If so, we want to hear from you!. Previous Warehouse Operative e

Whether you’re starting your career or bringing past care experience, what matters most is your heart.

Are you an experienced Client Operations Manager looking for a fresh challenge? If so, we could have the perfect opportunity for you. A high level of commercial awareness with experience in the identification, development and implementation of products and services to meet emerging client needs. Exp

Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand. Our mission is to create exciting and inspiring brand experiences that engage customers, enhance their shopping experience, an

Minimum 1-3 years of Retail/Customer service experience. Welcome and help customers, providing an excellent in-store experience at all times. RTW product experience in luxury or high-end retail is strongly preferred.

Job Title: Area Operations Manager (AOM) Soft Services (Cleaning). Reports To: National Account Manager. The Area Operations Manager is a key role responsible for implementing the strategic direction of cleaning operations while ensuring an engaged and positive team culture that reflects JLLS vision

Preston and surrounding areas (including Chorley, & South Ribble).Yes full UK licence and access to your own vehicle.We're sorry, but we do not currently offer sponsorship to applicants.With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever

Due to restrictions on the number of certificates we can issue at present, candidates without an existing visa or right to work in the UK are unlikely to be suitable for the advertised post.Dedicated and passionate carers are at the forefront in providing valued care to our residents.Are you a natur

We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Serving customers on the trade counter by understanding their specific needs and provid

You will lead and develop Managers to deliver high performance within a compliant advice framework You will take full ownership of delivery across various areas in the business including :- * Weekly commitment numbers * DMP volumes * Insurance performance * Monthly scheduling targets

What You'll Be Doing Handle inbound customer calls relating to suspected fraud or scams Investigate suspicious transactions and raise fraud cases Support customers who may be vulnerable or experiencing financial difficulties Approve or decline payments based on fraud risk assessments Provide re

Ready to start a career that actually rewards your effort?.Were a fast-growing sales and marketing company looking for confident, driven, and people-focused individuals who want more than just a 95.If you enjoy talking to people, working in a lively team, and being rewarded for performance, this cou

M&E Manager / Operations Manager An established building services contractor is looking for an experienced M&E Project Manager to oversee the successful delivery of commercial projects across the Central Belt. Key Responsibilities Manage the full lifecycle of allocated M&E projects from mobilisat