Customer experience manager jobs in Middlesbrough - Page 20Create job alerts

A client in the engineering sector is seeking a Senior Customer Service Manager to lead a high-performing team. The ideal candidate will have strong leadership skills and experience in an engineering or manufacturing environment. Responsibilities include coaching team members, establishing performan

A growing QSR brand in Worth is seeking an experienced Assistant Manager to lead teams. This opportunity is perfect for those passionate about leadership and customer experience. This role focuses on maintaining high-quality food standards and delivering exceptional customer service.

A retail company in Greater London is seeking an Assistant Store Manager to support the Store Manager in overseeing all retail operations. The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include train

In this hands-on leadership role, you will drive the store's commercial strategy and ensure an exceptional customer experience. A premium retail brand in Greater London seeks a Retail Store Manager. The ideal candidate has at least three years of retail management experience and a strong commercial

A leading grocery retailer in Greater London is seeking a skilled Store Manager to oversee operations and enhance customer experiences. This role requires strong leadership and a customer-first mentality, utilizing data to improve shop performance.

A leading retail brand in London seeks a Store Assistant Manager to support the Store Manager in achieving sales and operational goals. The ideal candidate will have retail management experience and excel in customer service.

This role involves ensuring an exceptional customer experience across various service channels, including in-shop and online. A leading food retailer in the United Kingdom is seeking a Shop Manager to lead and motivate a team. Ideal candidates will have experience in retail or food environments and

The ideal candidate will drive sales and enhance customer experience while leading and motivating the sales team. Successful applicants will have previous retail management experience, strong analytical abilities, and excellent communication skills. A renowned clothing retailer in Greater London see

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. Through

Customer Experience Marketing Manager. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster customer advocacy at project end. Customer service and customer

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

The ideal candidate will have a strong background in retail management, focusing on driving sales and enhancing customer experience. A leading retail brand in Greater London is seeking a committed Store Manager to oversee all operational and commercial activities.

The Customer Experience Shift Manager will lead a team of customer experience Associates and will report to the Director of Customer Experience. We're looking for a Customer Experience Shift Manager to join our Canine Care Customer Experience team—a small, dedicated group that ensures every dog (a

A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. You will Foster a positive culture, prioritize customer experience, and drive sales. The ideal candidate will have senior management experience in a fast-paced retail e

The Manager, Customer Experience (CX) is a strategic and operational leader responsible for all facets of the post-go-live customer journey at ClarityRFID. Customer Support, Customer Success, SaaS operations, or related customer-facing roles. This role directly manages the Customer Support and Custo

A leading fashion retailer is seeking an experienced Store Manager to inspire and lead their team in delivering an exceptional customer experience. The ideal candidate will have proven store management experience, a passion for retail, and the ability to exceed sales targets.

What makes a great customer experience manager:. Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next�

The EMEA Brand Strategy & Customer Experience Manager, Hollister will lead the development and execution of Marketing Brand Strategy & Customer Experience for the Hollister brand in EMEA, in partnership with the EMEA Brand Strategy & Customer Experience Director. The Manager will work closely with t

As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical support. Customer Success or Technical Support experience the SaaS space. Covering all aspects of inbound customer support, including diagnosing and t

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

The role involves supporting the Store Manager with day-to-day operations, driving sales performance, and ensuring customer service excellence. A leading retail company is seeking an Assistant Store Manager for their White City store in London. Candidates should have experience in a similar role, pa

The role involves partnering with the Store Manager to achieve sales goals and maintain high customer service standards. A leading athletic footwear company is seeking an Assistant Store Manager to inspire and manage a team. Successful candidates will have leadership skills and retail management exp

This role is perfect for someone with retail management experience, showcasing leadership with a focus on customer satisfaction and operational excellence. The Duty Manager will oversee daily operations, enhance team performance, and uphold high standards of food hygiene. A leading organic grocery r

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service.

A leading automotive retailer in Tees Valley is seeking a Customer Service Manager to enhance service delivery and team performance. The successful candidate will provide training to Service Advisors, ensure customer satisfaction, and work with the Aftersales team to achieve departmental goals. Cand

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. Ideal candidates will have experience in customer service roles, strong leadership skills, and a commitment to developing others. A leading entertai

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer

Customer Experience (CX) Manager – High-Growth Health-Tech Scale-Up. The ideal person for the Customer Experience Manager role will. We are now looking for a strategic, analytical Customer Experience Manager to “level up” the function.

Station Customer Experience Manager. Euston Station, you’ll bring our customer experience vision to life, inspiring teams to deliver outstanding, welcoming service every day. Working in partnership with operators, stakeholders, agencies, colleagues and customers - you’ll help shape station to cr

Proven experience in eCommerce customer experience / customer operations, ideally in interiors, homeware, furniture, premium retail, or a high‑consideration category. We’re looking for an eCommerce Customer Experience Manager to own and elevate the end-to‑end customer journey across this growi

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura’s strategic alignment across our customers’ partnership journey. Experience in working with complex, multi-divisional, multi-geographical customers. Experience in owning customer relationships and growing contract re

Are you an experienced Customer Experience Manager with a supply chain management background?. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. As a Maersk Customer Experience Manager, you

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location. You will be responsible for ensuring an outstanding customer experience and managing store operations.

A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. The ideal candidate possess

Expertise in customer experience principles and best practice, with a track record of embedding a customer first culture and driving measurable improvements. Our Customer Experience and Quality team sits within the Operations Centre of Excellence and works like consultants across Energy Saving Trust

A leading housing company in the UK is seeking a Customer Relations Manager for maternity cover. This role involves being the primary point of contact for customers, ensuring homes are ready for handover, conducting home demonstrations, and resolving customer issues quickly and effectively. Ideal ca

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

Customer Experience Strategy & Governance Manager. Customer Experience Directorate Strategy.

A leading networking solutions provider in the United Kingdom is seeking a Service Manager to oversee the end-to-end customer experience and ensure service levels meet expectations. Candidates should have a degree and extensive experience in service management, preferably with ITIL qualifications. T

The EMEA Brand Strategy & Customer Experience Manager will lead the development and execution of Marketing Brand Strategy & Customer Experience for Hollister across EMEA, working in partnership with the EMEA Brand Strategy & Customer Experience Director. Direct supervision of a Customer Experience S

A leading sports apparel company in Greater London seeks an Assistant Store Manager to oversee a retail team and enhance customer experiences. This role involves collaborating with the Store Manager on business strategies, developing team members, and maintaining exceptional service standards. Candi

Ideal applicants should possess experience in retail operations, a passion for customer interaction, and a flexible approach to hours. A global apparel brand seeks a dedicated Store Manager for its West End Store in London. The successful candidate will lead and nurture a team, driving sales and imp

The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a positive team culture, analysing sales data for informed decision-making, and ensuring exceptional customer service. A l