Customer manager jobs in London - Page 2

We have an exciting opportunity for someone who is passionate about people, customer experience and driving success. This role gives you the opportunity to support our experienced Store Manager to run the store! Tapi are looking for a motivating, enthusiastic individual to join the Tapi family and be part of leading our revolution. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the business. If you are looking to take the next step in your career and are ready to be truly inspiring, offer great product & customer service and bring the best out of your team, look no further, and apply today. Your Responsibilities Work together with your store team to “wow” our customers at every turn. Deputise for the Store Manager across all Store operations. Assist in the management of the store including sales targets and team motivation. Support and train the team to succeed and deliver the “Tapi difference”. Support the Store Manager to induct new Tapi colleagues. Drive sales to meet and exceed your personal sales targets. Deliver outstanding service to all customers – surpassing their expectations. Assist the Store Manager in the excellent appearance of the store and actively support promotional changes. Handle customer complaints in difficult situations. Ensure we always exceed customers’ expectations to encourage recommendations and repeat business. Always looking for ways to continuously improve for customers, colleagues and the wider Tapi business. Regularly use Tapi technology to input customer order details accurately and to a high standard. Comply with all Health, Safety and Security requirements set out by Tapi. The Big Package 25% colleague discount Salary sacrifice pension Share of profit bonus scheme Perks platform (cheap cinema tickets, cashback and discounts on well-known brands) Employee Assistance Programme A day off for your birthday Cycle to work scheme About You! People are your bag – you get them, you understand them and importantly, you can sell to them! You’ll be confident in your ability and see 100% of target as the minimum – not job done! And, you’re always on the lookout for ways to improve things for customer and colleagues.

We are Burger & Beyond. We serve up London's best burgers along with signature sides, delicious cocktails and craft beers from our sleek, minimalist, modern restaurants. We're looking for great people to come and help us on our journey to bring amazing food, some fantastic cocktails and even better service to our restaurants. After a huge success of our Shoreditch restaurant we opened two more Borough Yards and Soho. In addition to this we have dark kitchens and kiosks in London and now Manchester. We are looking for epic people with a passion for hospitality who will join us on this journey! The role An opportunity has arisen for a Supervisor to join our vibrant and friendly team. We are looking for a passionate and enthusiastic individual that ideally has supervisor experience already or is ready to take that step up into a management role with training and mentoring to help you achieve your goals. More than just your CV, we're looking for someone with a genuine passion for hospitality so are you excited to provide exceptional customer service and go above and beyond to make a memorable experience for both your team and guest? Then please apply today! What we expect from you… • Enjoy working in a team and building relationships • Having a real passion for guest service and taking ownership of the guest experience. • Being organised and proactive in managing your tasks. • Kind, engaging and fun with personality and strong communication skills • Be able to create amazing first impressions • Attention to detail, organised and diligent • Always striving towards delivering a dining experience beyond expectation and with a personal touch • Availability to working late nights and weekends Perks include: Hourly rate starting from £11.50 per hour, plus service charge. Free food on shift 30% off in any Burger and Beyond on food and drink A flexible rota 28 days holiday (for full time) Training & career development, many of our management team have been trained and promoted from within the business, and we are only just getting started. If you are interested in this role then don’t be shy…let us know!

This is a full-time on-site role for a senior experienced staff who would want to grow in the industry and pursue hospitality management. The role will oversee the day-to-day operations of The Lounge & Restaurant, including opening and closing, till reporting, managing staff rota, ensuring customer satisfaction, coordinating with the kitchen staff, overseeing and working towards growth of the business. Qualifications and Qualities Customer Satisfaction and Customer Service skills Time Management Excellent Communication skills Strong knowledge of Food & Beverage industry trends Hospitality Knowledge or related field Work under pressure knowledge of social media Sales driven

An exciting opportunity to be part of our fabulous Hache Family! We are delighted to be looking for a Supervisor to join our Team. Haché was established in 2004 as a family run and friendly local burger restaurant. It has gone on to become an expanding and award-winning group of restaurants. Our concept is a relaxed and enjoyable environment, serving delicious and innovative burgers with responsibly sourced, quality ingredients. We are looking for a dedicated, professional Supervisor with a true passion for delivering exceptional customer service and leading and developing our wonderfully diverse teams. If you consider that this could be you, please apply to find out more. What can you expect from us? Exceptional team spirit and family atmosphere Full holiday benefits and performance incentives Full training and support *Share of service charge + daily cash tips *Staff meals * Generous discounts for all our restaurants across London *Flexibility and work life balance. If you have passion for the Industry please send us your Cv and we will get in touch.

Simple Health Kitchen – General Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a Supervisor, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the other managers, to achieve the business goals set out by your Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.

We're on the lookout for a dynamic and enthusiastic individual to join our team as an Assistant Manager, infusing a genuine passion for hospitality to elevate our pub experience. 🚀 As a key player in our establishment, you'll lead with charisma, training and motivating our team to create a warm and welcoming atmosphere for both staff and patrons alike. 🤝 If you revel in fostering a positive environment and take pride in delivering exceptional customer service, we invite you to apply and thrive in a role that seamlessly blends leadership with a love for the pub industry. 🌟 Cheers to a rewarding career! 🍻

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge after probation period. •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Certificate of Food Safety level I •Certificate of Health and Safety level I •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.

Job Opportunity: Office Manager with Hospitality and Restaurant Expertise We are currently seeking a dedicated Office Manager who possesses a strong background in the hospitality and restaurant sectors. This full-time, on-site position offers an immediate start and is closely linked to our dynamic catering business. Key Responsibilities: - Conducting thorough Google and market research. - Crafting and managing email correspondence. - Engaging directly with customers. - Developing and implementing promotional activities. - Proficient use of QuickBooks for financial tasks. - Advanced skills in Microsoft Excel and other Office programs. Ideal Candidate Profile: - Proven experience in hospitality and retail settings. - A self-starter with a positive attitude and energetic approach. - Excellent command of the English language. - Strong organizational and communication skills. Please note that this is an in-office role and not eligible for remote work. If you are passionate about the hospitality industry and possess the skills listed above, we encourage you to apply for this exciting opportunity.

At Remoli - Westfield Stratford we are seeking a skilled and passionate floor supervisor who embodies a love for hospitality, possesses excellent customer service skills, and has a knack for creating memorable experiences to join our dynamic front of house team at Remoli - Westfield Stratford. Are you someone who pays attention to detail and understands the essence of delivering exceptional service? What will be your responsibilities? As a Supervisor (Restaurant & Bar) at Remoli - Westfield Stratford, you'll have a central role in ensuring our guests have an outstanding dining experience while also overseeing the smooth functioning and financial success of our restaurant. Collaboration with our team will be key to elevating guest satisfaction and nurturing a culture of ongoing improvement. This position requires strong communication abilities, a dedication to customer satisfaction, and the talent for building positive rapport. Benefits include: • Opportunities for Career Development • Flexible working hours • 25% Staff discount • Complimentary meals during shifts. If you are interested in this position, please apply by providing details of your relevant past experiences and qualifications. We look forward to welcoming passionate individuals to join our team at Remoli Group - Westfield Stratford and contribute to creating exceptional dining experiences for our guests.

We are looking for our next Duty Manager to lead a team in our Oxford Street site. Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. As our new duty manager, you will receive: A competitive salary of up to £35,000 per year Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our new duty manager, you will be delivering exceptional customer service to all visitors, using your previous experience as a assistant manager/duty manager to be the leader on the floor, drive sales and relations with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

Job description THE ÉNERGIE GROUP énergie has been an innovator and a disruptor in the UK and Ireland fitness market for more than a decade. In an age dominated by faceless big box budget gyms, énergie is building clubs for the future. Affordable fitness with personality, service and accessibility, reaching out to people of all ages and becoming the brand that breaks down the barriers of intimidation to everyone. Our workforce expects to ‘Take The Stage’ in our clubs. We look for passion, belief, energy and ambition. We want everyone to feel they belong in an énergie movement that will change their lives. Job Purpose Create the Fitness Club of the future and deliver fantastic business results by running a smart business, creating a uniquely special environment where members feel they belong, and staff perform at their highest level. A varied role, with responsibility for everything from financials to people development, you will focus on the following: Drive the performance of your club by investing time in the detail behind your club’s results and setting action plans for improvement, including always ensuring a safe & legal environment Deliver an excellent member experience in your club through a constant focus on service and standards initiate sales and marketing activity that drives membership numbers and find new and creative ways to increase additional revenue streams Generate customer data that enables team members to close membership sales and to retain members at highest levels Job Type: Full-time, Permanent Salary- Open to negotiations Benefits: Company events Company pension Gym membership Schedule: Monday to Friday +Weekend availability Application Question(s): Candidate must have either Gym Manager or Assistant Gym Manager or Gym Sales Manager experience to apply for this position. Experience: Gym Manager: 1 year (required) Work Location: In person Job Type: Full-time Salary: £35,000.00 per year Benefits: Company pension Sick pay Flexible Language Requirement: English not required Schedule: Monday to Friday Weekend availability Supplemental pay types: Performance bonus Education: GCSE or equivalent (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred) Work Location: In person

We are looking for General Manager who’s bubbly, full of energy, organised and a great team player to join our lovely Honi Poke family. We've made it our mission to boost wellbeing by bringing sunshine, food love and full-on pacific Hawaiian flavours to our customers. Our fresh, tasty bowls make us special, but the people who work for us are an important part of the recipe too. That's the way we bowl! The Manager Role: Enabling brilliant customer experience. To run a sparklingly clean restaurant that complies with all food safety and Health and Safety legislation. Exceptional organizational skills to keep operations smooth, even during peak times. Cost-efficient stock control and ordering. Ensuring the food is always of the highest quality. Getting hands-on in the restaurant. Provide training and development for staff. What we offer :) Competitive Salary Ongoing training and development opportunities to further enhance your skills Paid Break Staff meal provided on shift Friends and Family discount Come and Join our Honi Poke team :)

We are looking to hire a fantastic Supervisor for our site in Kentish Town. On target earnings for this role are over £15 per hour including service charge. Straight from Italy, comes Matteo Aloe’s celebrated sourdough pizza, which has been voted as one of the top 5 pizzas in the world. You will be able to: · Have a passion for food, customers, people and display a huge willingness to learn · Demonstrate a good working knowledge of food and working in a small brand · Show you can learn quickly and integrate with our teams fast; we like to think that each branch is a family · Display high attention to service standards and detail · Confidently manage Health and Food Safety procedures ensuring that the pizzeria is run safely daily · Legally work in the UK - Note that you must live in the UK prior to application as we will not issue any visas for this role We like to work with people who are: · Warm and friendly · Attentive and can anticipate our customers’ needs · Unflappable and will always find a solution · Respectful What we can offer you: - To be part of a small team, but within a growing brand - To work in the brand that has been voted 4th best pizzeria in the world! Free organic sourdough pizza on shift and a generous discount when you are not working Training and progression opportunities with a growing business Pension Possibility of promotion soon as we have another site opening soon

We are looking for a talented individual to join our team at Paradiso Soho! A little about us. Paradiso burger and cocktail bar is in the heart of Kingly Court operating on 2 floors, we serve fresh food, amazing cocktails and on the weekends we offer bottomless brunch. Here at paradiso we train our team members to work on the bar and on the floor providing table service so everyone has the knowledge to work in any section. What we are looking for. An experienced supervisor who has worked behind the bar and on the floor. You are well organised, presentable, polite, have experience in leading teams of up to 12 people at one time, know how to deal with customer complaints, can train new and current staff members with all the skills they need to do their jobs to the highest standard. If this sounds like you then hit the apply button and we will be in touch as soon as possible.

We are seeking a dynamic and experienced Café Supervisor to join our team at Feya Café. The Café Supervisor will be responsible for overseeing daily operations, ensuring exceptional customer service, and managing a team of café staff. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering high-quality food and beverages to our customers. Responsibilities: • Supervise day-to-day operations of Feya Café, including opening and closing duties, inventory management, and cash handling. • Ensure exceptional customer service by greeting guests, taking orders, and addressing any concerns or complaints promptly and professionally. • Train, mentor, and motivate café staff to deliver outstanding service and uphold company standards. • Schedule and coordinate staff shifts, ensuring adequate coverage during peak hours and special events. • Maintain cleanliness and organization of Feya Café, including seating areas, kitchen, and restrooms, in accordance with health and safety regulations. • Monitor food and beverage quality, freshness, and presentation, and address any issues with kitchen staff as needed. • Assist with menu planning, pricing, and promotional activities to drive sales and meet revenue targets. • Handle administrative tasks such as payroll processing, staff evaluations, and performance reviews. • Collaborate with management to develop and implement policies and procedures to improve efficiency and customer satisfaction. • Stay updated on industry trends, competitor activities, and customer preferences to enhance Feya Café’s offerings and maintain a competitive edge.

Simple Health Kitchen – Assistant Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a Supervisor, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the General manager, to achieve the business goals set out by your Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.

We are looking for a skilled site Supervisor who will oversee the daily operations of The House of Yum. In this role, you will be responsible for managing staff, ensuring customer satisfaction, hitting sales and metric targets and maintaining high-quality food and service standards. You should have excellent communication skills, be able to work well under pressure, and have a passion for delivering exceptional dining experiences. Supervise and coordinate the activities of restaurant staff to ensure efficient and effective operations. Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences. Train and develop restaurant staff to provide excellent customer service and maintain high levels of cleanliness and hygiene. Monitor inventory levels and order supplies as needed to ensure adequate stock levels. Maintain accurate records of restaurant transactions, including sales, inventory, and customer feedback. Resolve customer complaints and ensure that all guest issues are handled in a timely and professional manner. Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures. Collaborate with management to develop and implement strategies to improve restaurant performance and profitability. Assist with the recruitment and hiring of new restaurant staff as needed. Perform other duties as assigned by management.

Edo Izakaya is looking to recruit an experienced Restaurant Manager to join a newly opened Japanese Restaurant with amazing growth rates. The restaurant is based in the heart of Shoreditch, Old Street with a strong focus on the Sushi, Mains, Bao Buns, Cocktails & Sake. Reporting to the Company Director, this is a fantastic opportunity to join an exciting new concept with an excellent prospects of career progression. About you Strong people management skills Will have at least 2 years' experience within a quality restaurant A genuine passion for working in hospitality and desire to lead by example Customer-focused and strong floor presence Excellent knowledge of hospitality industry with proven track record Excellent communication skills Proven ability to drive, motivate and lead a team Be ambitious, hard working and charismatic Extensive management experience Great knowledge of Japanese culture and cuisine is preferred, but not essential. Responsibilities Accountable for all areas of the restaurant Ensuring full compliance with all relevant policy and legislation Maintaining excellent standards of service and quality at all times HR - Recruiting, training and development, employee relations Finance - Control labour margins/costs, budgeting, creating daily & monthly reports and P&L What we offer If you are keen to discuss the details further, please apply today and send your CV. Very competitive salary for the right candidate, up to £40k + bonuses 28 days paid holiday Great career development within the company Good work-life balance Free meal on shift

La Mia Mamma & Made in Italy are seeking for an experienced Assistant Manager who can lead our team and deliver an exceptional service to our guests in La Mia Mamma and Made in Italy Restaurants portfolio. You will report directly to the restaurant manager. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: - Competitive salary, full time position. - Staff discounts. - Great working environment. - Career development opportunities. - Meals at work. The roles should meet the following: - Service-focused and cost-conscious with expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere. - Excels at increasing check averages through strategic up-selling of food and alcohol. - Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management. - Outstanding interpersonal talents, fluent in English. - Assist the restaurant manager with evaluations, staff coaching, recruitment and training. Key skills: - Excellent customer service - Commercial awareness - Excellent interpersonal communication - Problem-solving - Highly organized - Great team player - Positive attitude ** Please only apply if you have the right to work in the UK**

Pasta Remoli Ealing is a bustling Italian restaurant nestled in the heart of Ealing Broadway, London. We pride ourselves on serving authentic Italian cuisine crafted with fresh, high-quality ingredients. Our restaurant offers a warm and inviting atmosphere where guests can enjoy delicious food and exceptional service. Job Description: We are currently seeking a dedicated and experienced Assistant General Manager to support the overall operations of Pasta Remoli Ealing Broadway. The Assistant General Manager will work closely with the General Manager to ensure the smooth functioning of the restaurant and uphold our commitment to delivering an outstanding dining experience to our guests. Team Leadership and Development: Assist the General Manager in recruiting, training, and supervising restaurant staff. Provide guidance and support to team members to ensure high levels of performance and customer service. Foster a positive work environment that promotes teamwork, communication, and professionalism. Operational Oversight: Assist with the day-to-day management of restaurant operations, including staffing, scheduling, and inventory control. Ensure compliance with health and safety regulations and food hygiene standards. Address any operational issues or challenges promptly and effectively. Customer Satisfaction: Collaborate with the General Manager to maintain high standards of customer service and guest satisfaction. Interact with guests to gather feedback and address any concerns or inquiries in a courteous manner. Implement strategies to enhance the overall dining experience and exceed customer expectations. Financial Management: Assist in managing budgets, expenses, and financial reports to achieve revenue and profitability goals. Monitor sales trends and analyze performance metrics to identify areas for improvement. Implement cost-control measures to optimize operational efficiency while maintaining quality standards. Administrative Duties: Maintain accurate documentation and records related to staff, inventory, and operational procedures. Coordinate with suppliers and vendors to ensure timely delivery of goods and services. Qualifications and Requirements: Previous experience in a supervisory or management role within the hospitality industry. Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal abilities. Knowledge of restaurant management best practices and industry regulations. Flexibility to work evenings, weekends, and holidays as needed. Relevant qualifications in hospitality management or a related field preferred. Benefits: Competitive salary and performance-based incentives Opportunities for career growth and advancement Staff discounts on food and beverages Supportive and collaborative work environment If you are a motivated and experienced hospitality professional seeking a challenging role as an Assistant General Manager, we encourage you to apply for this position at Pasta Remoli Ealing Broadway. Join our team and play a key role in delivering exceptional dining experiences to our guests. Apply now with your resume and detailing your relevant experience and suitability for the role. We look forward to hearing from you!

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge after probation period. •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Certificate of Food Safety level I •Certificate of Health and Safety level I •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.

About Amtel: Amtel operates at the forefront of the hospitality industry, offering memorable experiences across a diverse portfolio of pubs, cafes, and restaurants. Our commitment to excellence, community, and innovation drives us to create spaces where every guest feels valued and every moment becomes a cherished memory. About The Woodman: Nestled in the heart of Wimbledon Park, The Woodman is not just a pub; it's a home away from home for our patrons. Known for our welcoming atmosphere, extensive selection of beers and ales, and our commitment to quality service, we're a place where stories are shared, and laughter is abundant. Position Summary: We are seeking a dynamic and experienced General Manager to lead The Woodman. This role requires a blend of passion for hospitality, strong leadership skills, and the ability to provide exceptional customer service. The ideal candidate will oversee all aspects of our operations, ensuring that The Woodman not only meets but exceeds our patrons' expectations and continues to be a cherished gathering spot in Wimbledon Park. Key Responsibilities: Oversee daily operations of the pub, ensuring efficiency, quality, and the highest level of service. Lead and inspire the team to achieve excellence in all areas, from service to kitchen operations. Develop and implement strategies to enhance customer satisfaction and loyalty. Manage financial budgets, including labor costs, supplies, and inventory, to ensure profitability. Foster a positive, collaborative work environment and promote a culture of respect, communication, and teamwork. Organize and promote events that align with our community-focused brand, enhancing patron engagement and pub visibility. Ensure compliance with all health and safety regulations, licensing laws, and company policies. Analyze and respond to guest feedback, implementing improvements where necessary. Build and maintain strong relationships with vendors, local community members, and stakeholders. Qualifications: Proven experience as a General Manager or similar leadership role in the hospitality industry, preferably in a pub or restaurant setting. Strong understanding of business management, financial principles, and hospitality best practices. Excellent communication and interpersonal skills, with the ability to engage effectively with staff and patrons. Ability to work flexible hours, including evenings, weekends, and holidays. A passion for the hospitality industry and a commitment to providing exceptional customer service. Relevant qualifications in hospitality management or a related field are advantageous.

Mowgli, recently recognised as one of the Top Ten Companies to work for in the Sunday Times ‘Best places to work 2023’, and awarded one of the 'Best Companies' to work for in the UK three years in a row, is looking for an Assistant Manager to join the family. Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching lives wherever she goes. In a Assistant Manager, we are looking for: · The eye and ears of the floor with great initiative and confidence with supporting the Deputy and General Manager, · The ability to thrive in a busy environment with warmth and grace, · Awesome communication skills; keeping the team up to date, motivated and excited for service, · A passion for improvement to ensure we are always delivering the best customer experience, · And an ambition to progress with their career! We offer careers, not just jobs and have clear progression plans outlined in our Mowgli Career Tree. We have General Managers who started with us as Servers and now run their very own Mowgli! We keep our people feeling purposeful, nourished and fulfilled through providing a great work life balance and other perks like: • 30 days paid holiday with enhanced family leave • Access 40% of your wage earned before payday • Have your birthday and your child’s first day of school off on Mowgli • Getting a puppy? Welcome them properly to their new home and enjoy a flexible working week while they settle in! • The chance to go on life changing trips all over the world • An invitation to our annual Summer Party, Mowgli Fest! We close all sites so no one misses out! • Guaranteed Christmas Eve evening, Christmas Day, Boxing Day and New Year’s Day off • Cycle to work scheme • 50% off food when you visit with family and friends and enjoy free meals on shift • 100% of all service charge and tips earned boosting your wages! • Work somewhere with purpose – We have raised over £1,700,000 for local and international charities and have committed to working towards a more sustainable future with exciting relationships in place.

- Have direct and relevant management experience - Are comfortable in a face-paced environment - Understand the key elements of running an hospitality business - Are quick and efficient, with strong time management skills - Are capable of maintaining high health & safety and hygiene standards - Possess a hands-on attitude! - Are customer-focused, very presentable with a strong floor presence We are a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and are proud to create an environment where everyone, from any background, can be happy at work. We are looking to secure an Assistant General Manager for our Food Hall. You will need to be a leader of people and someone who can inspire, motivate, and develop talent organically. This is about the guest so someone who is customer-focused is essential. As Assistant General Manager you will create an exciting work atmosphere to motivate your team and do whatever it takes to get the job done. You will be responsible for helping to lead and drive the daily operations within the Food HAll. This position is ideal for someone looking to move into a General Manager Role. The ideal candidate will have previous Assistant General Management experience, or within a similar role. Career growth and personal development is a key aspect of this role. Additional Requirements: While not mandatory, possession of a Personal Alcohol License, First Aid Training, Fire Marshal Training, or WAVE Training would be advantageous. ** Previous experience in a similar role is a prerequisite. ** If you possess a passion for food, a strong work ethic, and leadership skills, we encourage you to apply.