Customer manager jobs in United Kingdom - Page 8

Host/Waitress Combined Role Description: Responsibilities: Greeting and Seating: Warmly welcome guests upon arrival. Manage reservations and walk-ins, efficiently seating guests to optimize table usage. Provide menus and introduce the dining experience. Order Management ( off peak ) : Take accurate food and beverage orders while suggesting menu items and specials. Communicate special requests to the kitchen. Customer Interaction: Be the primary point of contact for guests, ensuring their needs are met from arrival to departure. Address questions about the menu and offer recommendations tailored to guest preferences. Food and Beverage Service: Serve dishes and drinks promptly and professionally. Ensure tables are attended to throughout the meal, offering refills or additional orders as needed. Table Management: Clear and reset tables quickly for the next guests. Monitor the dining area to anticipate and address guest needs. Payment Processing: Provide accurate checks, process payments, and thank guests for visiting. Waitlist Oversight (During Peak Times): Maintain an organized waitlist, communicate expected wait times, and manage guest flow effectively. Key Skills Needed: Excellent multitasking abilities to balance hosting and serving responsibilities. Strong communication and interpersonal skills to provide a seamless dining experience. Attention to detail to manage orders and table turnovers efficiently. Positive and professional demeanor to create a welcoming environment.

NOXY BROTHERS is a fast-growing speciality coffee business. We are looking for coffee and people enthusiasts to join our team at out busiest location in Russell Square To be a part of the growing Noxy team you need to: - Be outgoing, with a warm personality and a great attitude - Be proactive, with a strong work ethic and willingness to pitch in whatever the task - Be passionate about customer service, delivering the very best product quality, including attention to detail, efficiency, quality and product knowledge and customer experience. - -Ensure clean and efficient daily set-up, pack down and the correct stock and equipment are in place for each service. - Have experience working within hospitality with a good track record. FOH responsibilities Besides all the previous we need: - Amazing at customer service - Foodie enthusiast - Attention to details - Creative with display - Willing to learn - Clean and organized Barista responsibilities include but are not limited to: Help manage coffee quality. Maintain a safe, hygienic and presentable work environment, following approved operating procedures, food safety guidelines and health and safety regulations Maintain and clean equipment grinders, coffee machine, etc. As a business Noxy is growing and there will be numerous roles to fall into as our business grows. Our equipment Our Baristas will be working with : - La Marzocco Linea PB 3 group - Malhkonig EK-43 Grinder - Mazzer V Electronic - We offer training in several aspects as part of our development path, including: - Barista Training - SCA Barista Training - Latte art - Brewing £12- £14 per hour for Barista ( Depending on Experience) - Lunch is on Us!! If this sounds good to you, send us your CV and a note

The Counter Soho - newly opened fine-casual restaurant in Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.

Identify and pursue new business opportunities and partnerships to drive company growth. Conduct market research to identify industry trends, target markets, and competitive landscape. Develop and implement strategic plans to achieve sales targets and expand the customer base. Build and maintain strong relationships with clients, stakeholders, and partners. Prepare and deliver compelling presentations, proposals, and contracts to potential clients. Collaborate with marketing and product development teams to align business development strategies with company goals. Monitor and analyze sales performance metrics to refine business strategies and improve results. Negotiate and close deals to meet or exceed revenue targets. Attend industry events, conferences, and networking sessions to promote the company and build a professional network. Provide regular reports and updates to senior management on business development activities and progress.

Job Responsibilities: Assist in recruiting, training, retaining, and managing store staff, effectively assigning tasks to ensure team efficiency. Analyse sales data, forecast future trends, and develop appropriate staffing and inventory strategies to maximise profitability. Ensure strict compliance with operational policies and procedures, particularly in inventory management and cash security. Monitor inventory levels to ensure efficient execution of stock management processes. Achieve sales targets by developing marketing strategies and creating promotional materials. Support the management of all store areas to optimise overall operations. Handle customer complaints and enquiries professionally to enhance customer satisfaction. Collect customer feedback and analyse it to improve service quality. Ensure the store's image and services align with brand standards. Ensure the store complies with all health and safety regulations. Maintain store equipment by conducting regular inspections and coordinating repairs with professional service providers. What We’re Looking For: A minimum of a bachelor's degree is required, with preference given to relevant fields such as management or marketing. Candidates with experience in service industry management will be given preference. Excellent communication skills, with the ability to support colleagues and customers in a friendly and open manner. Strong ability to monitor, manage, and improve key performance indicators. Thrive in a fast-paced environment and efficiently manage multiple priorities.

FRONT OF HOUSE TEAM MEMBER/COOK. Up to £12p/hour Based in: Pinner (Eastcote) We are seeking a reliable and customer-oriented Fast Food Attendant to join our team at Guasa Group. As a Fast Food Attendant, you will play a crucial role in ensuring that our customers have a positive dining experience. If you have excellent time management skills, a passion for food preparation, and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Take customer orders and accurately enter them into the POS system - Prepare and assemble food items according to company recipes and guidelines - Ensure that all food is prepared and served in a timely manner - Maintain cleanliness and sanitation standards in the kitchen and dining areas - Assist with inventory management and restocking supplies as needed - Handle cash transactions and provide accurate change to customers - Address customer inquiries and resolve any issues or complaints promptly - Collaborate with team members to ensure smooth operations during busy periods - Experience: - Previous experience in a fast food or restaurant setting is preferred but not required - Knowledge of basic math skills for cash handling purposes - Familiarity with food safety regulations and procedures is a plus - Ability to work in a fast-paced environment while maintaining attention to detail - Strong communication skills and the ability to work well within a team - If you are looking for an exciting opportunity to contribute to a dynamic team, please submit your application today. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. Join us at Guasa Group as we strive to provide exceptional service to our valued customers

Job Type: Office Administrator Start Date: January 2025 Location: Northwood, Middlesex ** Hours:** Full Time (Monday to Friday 9am to 5pm) Salary: Dependent on experience Circa £25,000.00 We are a small, tight knit company looking for an Office Administrator to join our team, focusing on general administration and customer service duties. This is a varied and busy role, the successful candidate will need to be self-motivated, flexible, organised and personable with excellent communication skills. Responsibilities and Duties: - Act as a first point of contact for property management companies and private clients to facilitate treatment to properties - Liaise with our technicians to support them on the road and ensure jobs are completed - Address incoming telephone and email queries delivering excellent customer service - Use of Sage, Xero preferred & Outlook to send out daily invoices Skills, Abilities and Experience - Excellent communication skills and a pleasant telephone manner - Good team player and able to use their own initiative - Numerate, with good verbal reasoning skills and an attention to detail - Knowledge and use of Microsoft Excel, Word and Outlook - Answering calls as and when necessary – if other staff members are on calls, taking messages and passing this over to be actioned. - Experience with Sage and or Xero Accounting software is beneficial, but not essential - Daily use of Sage & Outlook to email invoices to our clients - If the office is short staffed, additional hours will be required

Join our team at Los Gordos, a vibrant restaurant dedicated to delivering delicious and high-quality food to everyone. We're seeking passionate and skilled individuals to fill part-time and full-time Chef / Supervisor As a Chef at Los Gordos, you will play a crucial role in ensuring the consistent delivery of delicious food while maintaining efficiency and cleanliness in the kitchen. Your primary responsibilities will focus on food preparation, cooking, and contributing to the overall success of our kitchen. Responsibilities: Receive and inspect deliveries of food and kitchen supplies, ensuring quality and accuracy. Prepare and cook menu items according to recipes and standards. Work efficiently and maintain high-speed production during busy periods to meet customer demand. Conduct prep work, including chopping vegetables, preparing sauces, and other food items as needed. Adhere strictly to food safety and hygiene standards, maintaining a clean and organised kitchen workspace. Collaborate with the kitchen team to ensure timely and coordinated preparation and delivery of orders. Showcase creativity and culinary expertise to ensure the dishes are not only prepared quickly but also deliciously. Qualifications: Prior experience in a fast-paced kitchen environment preferred. Proficiency in food preparation, cooking, and handling kitchen equipment. Knowledge of food safety and sanitation practices. Ability to work efficiently and multitask under pressure. Strong attention to detail and a passion for creating delicious dishes. Flexibility to work various shifts, including evenings, weekends, and holidays. Benefits: Competitive wage (depending on experience) for both part-time and full-time positions. Opportunities for growth and advancement within our team. A supportive and collaborative work environment where creativity is encouraged. Staff discounts on meals and beverages. Join our team at Los Gordos and be part of our journey focused on providing exceptional food experiences through mouthwatering food and join our goal of becoming the best taco restaurant in London

Job Summary: We are seeking a Junior Lettings Associate Negotiator to join our team and assist in the smooth execution of rental transactions. As a Lettings Negotiator, you will play a vital role in marketing rental properties, finding potential leads, conducting viewings, performing reference checks, and finalizing rental contracts. Qualifications and Requirements: - High school diploma or equivalent (a bachelor's degree in real estate or a related field is a plus). - Relevant experience in real estate, property management, or a similar role. - Excellent communication and negotiation skills. - Strong interpersonal and customer service skills. - Proficiency in using property management software and relevant computer applications. - Professional and well-presented appearance. Important info: From Minimum wage up to £60,000 OTE per annum Stepney Green, East London, E1 Hours: Monday-Friday 10am-6pm & Every other Saturday 11am-5pm What’s on offer: - Generous reward packages/Competitive salary - High-performance and exciting culture - Estate Agency Development Programme - Team and social events including the annual summer party and December awards ceremony - Holiday and Birthday day off! *Driving license not required

Are you a friendly, organized, and customer-focused individual with a passion for hospitality? Cipriani Restaurant is looking for a dynamic and professional Receptionist to join our team! Key Responsibilities: • Greet and welcome guests with a warm and friendly attitude • Manage reservations and optimize seating arrangements • Answer phone calls, take reservations, and assist with guest inquiries • Maintain a clean and organized front-of-house area • Handle guest feedback and ensure a positive dining experience • Collaborate with servers, managers, and kitchen staff to ensure smooth operations Requirements: • Excellent communication and interpersonal skills • Previous experience in a customer service or hospitality role preferred • Ability to work in a fast-paced environment • Strong organizational and multitasking skills • A positive attitude and a team player Why Join Us? • Competitive pay and tips • Fun, friendly, and supportive team environment • Opportunities for growth and advancement If you’re passionate about providing excellent service and enjoy working in a dynamic, team-oriented environment, we want to hear from you!

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT HAMPTON BY HILTON LONDON DOCKLANDS What you'll be doing... Reporting to the Guest Srevice Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Hampton by Hilton London Docklands.You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant - no shift is the same! Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service! WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Guest Service Assistant you will need the following qualities and skills. Outstanding communication skills Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up! A can-do attitude Computer literate with a professional telephone voice WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year 50% off Food & Drinks To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH About you Reception Guest Service Assistant Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

As a Sales and Lettings Agent at The London Tenant, you will play a vital role in connecting tenants with their ideal rental properties in the vibrant Canary Wharf area. You will manage the entire lettings process, from property viewings to securing tenancy agreements, while providing exceptional service to both landlords and tenants. Key Responsibilities: Handle property inquiries for rental properties in Canary Wharf and surrounding areas, providing prospective tenants with detailed information and arranging viewings. Conduct property viewings with potential tenants, showcasing properties professionally and addressing any queries they may have. Negotiate rental terms on behalf of landlords, ensuring agreements that meet both the landlord’s and tenant’s expectations. Coordinate the letting process, including referencing tenants, preparing tenancy agreements, and ensuring all necessary documents are in place. Maintain strong relationships with landlords, acting as their main point of contact, advising on market trends, and helping them achieve optimal rental income. Ensure properties are marketed effectively, collaborating with the marketing team to create attractive listings and manage online property portals. Stay up-to-date on rental market trends in the Canary Wharf area, offering clients expert guidance on pricing and availability. Respond to inquiries and follow up with leads in a timely and professional manner, ensuring a smooth and efficient lettings process. Assist with tenant move-ins, conducting check-ins, and ensuring all initial concerns are addressed for a positive tenant experience. Ensure compliance with legal regulations, including referencing, right to rent checks, and deposit registrations. Qualifications & Skills: Previous experience in lettings or real estate, with a focus on high-demand areas like Canary Wharf. Strong knowledge of the local rental market and an understanding of tenant and landlord needs. Excellent communication and negotiation skills, with a customer-focused approach. Ability to manage multiple lettings at once, with strong organizational and time management skills. Proficiency in property management and CRM software is an advantage. A proactive attitude with the ability to generate leads and close deals quickly. A commitment to delivering exceptional service and building long-lasting relationships with clients. Benefits: Accommodation with performance-based commission opportunities. Opportunities for career development and growth within the company. A dynamic and supportive team environment. Flexible working hours and the option to work remotely when needed. If you’re passionate about the lettings market and want to thrive in the fast-paced Canary Wharf area, we’d love to hear from you!

🚚 Join Our Team as a Multi-Drop Delivery Driver! 🚚 Are you looking for a rewarding role in a fast-paced environment? We’re hiring Multi-Drop Delivery Drivers to join our dynamic team! What You’ll Do: Deliver parcels efficiently to multiple locations daily. Provide excellent customer service. Manage routes to ensure timely deliveries. Handle parcels with care and accuracy. What We Offer: Competitive salary -1.7£ per big parcel 0.8£ per small parcel Full-time position 5-6 days a week A friendly and supportive work environment. Opportunities for career growth. What We’re Looking For: Valid UK driving license (no more than 6 points). Experience in multi-drop delivery -Strong time-management skills. -Your own Van -Reliable, hardworking, and customer-focused. Ability to lift and carry parcels Why Join Us? At Sputnik delivery LTD, we value our drivers as the heartbeat of our operations. With a growing network and a focus on employee satisfaction, we’re dedicated to helping you succeed. Let’s deliver success together, tge Sky is the limit! 🚛

Jenny's cafe cavendish Road Experience Barista waitress wanted for cafe & restaurant. If you think you can manage front by yourself, must know how to use coffee machine. You need to take orders from customers also take payment, serve customer And clean table, take all plates and cutlery to kitchen. Also answer phone. If you think you can manage front please contact me

We are seeking a friendly, reliable, and customer-focused Sales Assistant to join our convenience store team. As a Sales Assistant, you will play a vital role in providing excellent customer service, maintaining store standards, and supporting daily operations. Key Responsibilities: Customer Service: Greet customers warmly, assist with inquiries, and ensure a positive shopping experience. Sales Support: Operate the cash register, process transactions accurately, and handle refunds or exchanges as needed. Merchandising: Stock shelves, maintain inventory levels, and ensure product displays are tidy and attractive. Store Maintenance: Keep the store clean, organized, and compliant with health and safety standards. Promotions: Inform customers about special offers, discounts, and new products. Teamwork: Collaborate with colleagues to ensure smooth store operations and meet sales targets. Problem Solving: Address customer complaints or escalate issues to management when necessary. Requirements: Previous retail or customer service experience is a plus but not required. Strong interpersonal and communication skills. Ability to work in a fast-paced environment. Basic math skills for handling cash and transactions. Flexibility to work various shifts, including evenings, weekends, and holidays. A positive attitude and willingness to learn. Benefits: Competitive hourly rate. Opportunities for career growth and training. Friendly and supportive work environment. If you enjoy helping people and thrive in a dynamic retail setting, we would love to have you on our team! Apply now to become a Sales Assistant at our convenience store.

Appoints staff, assigns tasks and monitors and reviews staff performance. - liaises with other staff to provide information about merchandise, special promotions etc. to customers. Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently. Ensures customer complaints and queries regarding sales and service are appropriately handled. Oversees the maintenance of financial and other records and controls security arrangements for the premises. -authorises payment for supplies received and decides on vending price, discount rates and credit terms. Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.

Position: Driver and Garden Maintenance Operative. Closing Date: 29 November 2024. Starting Date 3 January 2025 Location: Sutton and surrounding areas Salary: starting from £120 - £140 per day depending on experience Benefits: Company vehicle, uniform, paid overtime This is permanent full-time position with 40 hours per week We are currently looking for an experienced Licenced Driver with Grounds/Garden Maintenance and soft landscaping experience to strengthen our existing team. The role involves delivering horticultural duties across sites in Sutton and surrounding areas The successful candidate will hold a full UK Driving Licence, as you will be required to drive company vehicle to various sites in the contracted areas. Your duties will include: Working across sites to deliver a range of Grounds Maintenance duties All work is executed on time and to the highest standard Providing an excellent level of customer service Building and maintaining good relationships with customers Operating horticultural machinery, i.e. strimmer’s, mowers etc. Taking part in training as and when required · Lawn care (mowing, fertilization, aeration) · Planting trees, shrubs, flowers · Hardscaping (patios, walkways, retaining walls, etc.) · Irrigation systems · Tree removal or pruning · Seasonal cleanup · Design and consultation Key Skills & Qualities needed: Previous experience of working as a Driver and Garden and soft Landscaping. A highly motivated individual with excellent Grounds Maintenance skills Excellent customer service skills PA1 and PA6 certifications are desirable but not essential. Knowledge of Health and Safety compliance Ability to interact positively and professionally with the public, and other members of staff Punctual, hard-working and able to use their own initiative What you can expect Personal development and growth within the company A great team to join Company vehicle used only for company use. Necessary · You will be required to sign an Indemnity Agreement in respect of the use of the motor vehicle together with a Declaration of Use Green Earth Ltd is a family operated business and are experts in Fencing Repairs and New Fencing, Erections,Turfing, Lawn Maintenance, Garden over hauls, Cleaning and Clearances and Waste Removals, Monthly /Seasonal Works, Garden Design and Planting Schemes and Waste Removals/Management. “YOUR GARDEN OUR PASSION” We are an equal opportunity employer and gender friendly.

Quiz Room is an immersive quiz based concept which originated in France and now has over 70 venues worldwide. We are excited to be opening our first London venue, based in Spitalfields, and are seeking a number of dynamic Quiz Masters to join our team. This is a fantastic opportunity for someone looking to expand their hospitality experience and be part of a fun and exciting new venture. Onboarding starts from mid-September, with the venue opening early October. A rota system will be in place and you will be required to work some weekends and evenings. Role Overview As a Venue Manager / Quiz Masters you will play a crucial role in the smooth running of the venue, with a particular focus on delivering exceptional customer service. We are committed to providing an outstanding customer experience. The main responsibilities will include: - Customer Service : provide a warm welcome to all customers, ensuring their enjoyment and satisfaction. Greet and welcome customers with a warm and friendly demeanour. Anticipate customer needs and provide prompt and efficient assistance. Resolve customer inquiries and complaints in a professional and timely manner. Build rapport with customers to foster loyalty and repeat business. - Quiz Master : escort guests to their quiz room, explain the rules of the games and answer any queries. Create a lively and competitive atmosphere. Manage the quiz format and scoring for tournaments. Interact with participants to enhance the overall experience is fun. - Venue Management : assist with day-to-day operations, including food and drink service, managing and ordering stock, maintaining cleanliness and overall presentation of the venue. Promote the venue and its offerings to customers. Encouraging repeat visits and referrals. Assisting with marketing initiatives. Support the Venue Manager with a range of ad-hoc tasks. - Continuous Improvement : contribute to the overall success of the venue by identifying opportunities for improvement and implementing new initiatives. Actively seek feedback from customers to identify areas for improvement. Ideal Candidate - We are looking for passionate and enthusiastic individuals with excellent interpersonal skills. The ideal candidates will have: - A strong interest in the hospitality and leisure industry and ideally a love of quizzes and games. - Experience in customer service, ideally within a hospitality venue or entertainment environment. - A confident and engaging personality with the ability to connect with a range of people. - Strong communication and organisational skills; able to manage a number of tasks. - A sales-oriented approach and a desire to succeed. - A reliable, self-starting, flexible and professional approach.

Position: Fitness Trainer/ Personal Trainer Role Overview: Join our award-winning outdoor fitness company and take the next step in your career! Here, you’ll have the opportunity to grow your knowledge and expertise, guided by industry-leading professionals. Work with a fantastic client base that values your skills and dedication, while building a fulfilling career in a supportive and inspiring environment. ● Client Engagement & Retention: Deliver exceptional training experiences that keep clients coming back, ensuring they feel safe, entertained, and valued in every session. ● Community Building: Foster a fun and inclusive atmosphere that promotes a sense of community within the gym. ● Promotion: Actively promote gym offers, supplements, specialty programs, and events by creating excitement before sessions—not as an afterthought. ● Facility Maintenance: Maintain cleanliness throughout the outdoor gym, including the workout areas, common spaces, and bathrooms, to ensure a welcoming environment. Qualifications / Requirements: ● High energy, selfless, and team-oriented. ● Must understand the balance between offering excellent service and running a profitable business. ● Passionate about customer service, delivering outstanding experiences, and ensuring clients feel valued. ● Greet every client by name within 10 seconds of them entering the facility, and provide continuous encouragement and support throughout their session. ● Professionalism is key, understanding that effort is required for success. Expected Results: ● All tasks and responsibilities are completed daily - checklist to be completed ● Workouts are well-prepared, high-energy, and motivating. ● Clients feel valued and excited to share their experience with others. ● Internal promotions are announced regularly, leading to client participation. ● The facility remains clean and well-maintained for the next team member. Reports to: Head Coach / General Manager Compensation: £13 - £30 per hour / £12-18 UK or salaried position starting at approx. £22,000/an Performance Reviews: Conducted semi-annually based on observation and self-evaluation. Hours: Varies based on outdoor gym needs.

We are looking for a passionate, enthusiastic and flexible person to join our team! The ideal candidate loves customer interaction, has experience in hospitality and is excited to join a growing independent bakery. There will be the opportunity to progress and develop your skills, and even join the management team. Weekend availability is required. We have four bakeries, and are hoping to open more in the future, so are looking for people who want to grow with us. If this sounds like you, please get in touch

As the Front of House Manager at Acai Girls Cafe, you will be a key member of our team, responsible for leading front-of-house operations to ensure an exceptional guest experience. You will foster positive and dynamic atmosphere, while handling day-to-day duties with professionalism and a passion for service. Key Responsibilities: - Customer Service Excellence ( Greet customers warmly and maintain a welcoming environment. Address customer queries and resolve complaints promptly to ensure guests satisfaction) - Team Leadership and Staff Supervision ( Lead, support and motivate the front-of-house team to deliver top-notch service. Assist with scheduling shifts, managing brakes, and providing guidance to junior team members) - Barista Skills ( Prepare and serve high-quality coffee and specialty drinks with and eye for details and consistency) - Health and Safety Compliance ( Ensure health and safety guidelines are followed by staff. Conduct regular checks to maintain hygiene and sanitation standards) - Operations Management ( Oversee daily operations, including managing opening and closing procedures. Monitor stock levels for coffee, ingredients, and front-of-house supplies, place orders as needed) Required Skills and Qualifications: - Barista Experience: Minimum 1 year of experience as a barista, with knowledge of preparing high quality coffee and other drinks - Customer Service Skills: Previous experience in a customer-facing role, ideally within a cafe or restaurant setting - Leadership Abilities: Proven experience leading a team or supervising staff in a hospitality setting - Organisational Skills: Excellence time management and organisational skills to ensure efficient service - Interpersonal Skills: A friendly, approachable attitude with the ability to resolve conflicts professionally.

About Us: We are a leading data destruction company in the design, manufacturing, and distribution of secure data destruction technologies for clients worldwide. We help our clients comply with privacy laws and safeguard sensitive information. We are looking for a proactive, organised Office Administrative Assistant to join our team on a part-time basis and help support our daily operations. Role Overview: In this role, you will support our administrative and operational functions, ensuring smooth workflow and excellent customer service. You will handle routine office tasks, liaise with clients, and maintain accurate records. This is an ideal position for someone who is detail-oriented, can manage multiple responsibilities, and values data security. Key Responsibilities 1. ** Administrative Support:** Provide general administrative support to the team, including answering and directing phone calls professionally, organising files, and managing paperwork. 2. Record Management: Accurately and efficiently handle data entry tasks, such as processing sales and purchase invoices, and updating spreadsheets. 3. Customer Relations: Engage with customers and dealers, assisting them with administrative needs and providing necessary materials. 4. ** Shipping Management:** Coordinate shipping documents and paperwork for both domestic and international outgoing orders, incoming returns, and other tasks as may be required. 5. Professional Growth: Demonstrate a commitment to continuous learning and development. Key Skills 1. Excellent organisational, time management, and customer service abilities. 2. Adaptability to meet changing business needs. 3. Strong communication skills, both written and verbal. 4. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). 5. Effective multitasking skills and attention to detail. 6. Friendly, positive attitude with a proactive approach to problem-solving. 7. Ability to handle sensitive and confidential information with discretion. What We Offer: 1. Flexible working hours to suit your schedule (Flexible hours to be discussed covering Monday – Friday, office-based). 2. A supportive and collaborative team with full training provided. 3. Opportunities for career development and progression. 4. Expense reimbursement (work trips, meals, accommodation). 5. Exclusive A-list team and company events. ** How to Apply:** If you're ready to contribute to a team dedicated to data security and client satisfaction, please send your CV and a brief cover letter outlining your experience and availability. We look forward to hearing from you! VS Security Products Limited is an equal opportunities employer. We welcome applications from all individuals, regardless of background.

Key Responsibilities: Team Supervision & Training: Recruit, train, and manage customer service staff in both the post office and retail sections. Foster a customer-first environment to maintain high standards of service. Customer Service Excellence: Ensure all customers experience friendly, accurate, and efficient service from greeting to checkout. Address escalated inquiries and customer concerns with professionalism and empathy. Operational Management: Post Office: Oversee mail and package processing, ensuring accuracy and compliance with postal guidelines. Training will be provided on all post office procedures. Retail Supermarket: Supervise cashier operations, merchandising, and inventory levels, ensuring the store is organized, stocked, and visually appealing. Sales & Customer Retention: Develop strategies to enhance customer satisfaction, loyalty, and retention. Identify opportunities for upselling and promoting additional products and services. Process Optimization: Identify and implement improvements in customer service processes across both post office and retail functions, focusing on efficiency and reducing wait times. Safety & Compliance: Ensure adherence to company policies and regulatory requirements, including cash handling, security protocols, and health and safety standards. Reporting & Analytics: Monitor and report on customer service performance, analyzing data to identify trends and inform decision-making. Qualifications: Experience: 2-4+ years in a management or supervisory role in customer service, ideally within a retail or related field. (No prior post office experience is required; full training will be provided.) Education: High school diploma or equivalent (Bachelor’s degree in Business or related field is a plus). Skills: Strong leadership and team management skills Excellent communication and interpersonal abilities Organized, detail-oriented, and efficient Proficiency with point-of-sale (POS) systems and customer service technology Conflict resolution and problem-solving capabilities Personal Attributes: Customer-focused and passionate about delivering high-quality service Calm and professional under pressure, able to manage a busy environment Adaptable and quick to learn new processes and procedures Benefits: Competitive salary Employee discounts in-store Health and wellness benefits Paid time off and holidays Opportunities for training and career development About VY Trader LTD: At VY Trader LTD, we are dedicated to enhancing your everyday life with a diverse range of quality products. Operating across multiple sectors, we’ve built a reputation for delivering value, convenience, and customer satisfaction. Whether you’re shopping for household essentials, premium stationery, or stylish homewares, we strive to offer you the very best in every category. Equal Opportunity Employer VY Trader LTD is an equal opportunity employer, committed to fostering an inclusive and welcoming workplace for all team members. Application Instructions: To apply, please submit your resume and a cover letter detailing your relevant management experience and interest in the role. This description reflects the essence of VY Trader LTD, aligning with your brand’s commitment to quality and customer satisfaction across sectors. Job Type: Full-time Pay: £33,000.00-£39,000.00 per year Benefits: Company pension Employee discount Store discount UK visa sponsorship Schedule: 10 hour shift 12 hour shift Every weekend Flexitime Weekend availability Work Location: In person Expected start date: 02/01/2025