Customer service team lead jobs in Cambridge - Page 4Crear alertas

You must be data centric, motivating and contribute, alongside other Team Leads to build a cross collaborative and skilled team with focus on customer service excellence, alignment to relevant KPI’s and learning and development. The Customer Support Team Lead will be responsible for improvements i

We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

As an Customer Service Team Leader, you will lead and develop a team of Alarm Receiving Centre (ARC) Advisors, ensuring the smooth running of our 24/7 operation and upholding the highest standards of customer safety, service, and operational excellence. Team Leadership & Coaching. Lead, motivate

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. You will be responsible for delivering outstanding service across various channels including in-shop, delivery, and drive-thru. Ideal candidates will have

A leading SaaS company in the UK is seeking a Customer Success Team Lead. This role requires proven leadership in customer success and a data-driven approach. The successful candidate will oversee onboarding and manage customer relationships, focusing on retention and product adoption in a competiti

The Customer Interaction Team Leader is responsible for the overall delivery of effective and professional customer services to Soldo customers. Lead and develop the team by ensuring adequate team training, regular and effective 1-2-1s, and review of individual and Team KPIs driving both a regulator

A leading Fintech company in London is seeking a Sales Support Team Leader to lead a team focused on exceptional customer service. Ideal candidates will have 1-2 years of Team Leadership or Sales Support experience, strong interpersonal skills, and a results-driven mindset. The role involves develop

You will help pre‑sales teams design implementation solutions and answer technical RFPs, while also solving complex technical problems for existing customers that our customer‑facing teams cannot resolve. Team Leadership & Mentoring: Build, lead, and mentor a high‑performing L2 Support team. M

Lead the team of SLT stroke clinicians, prioritising the integrated stroke caseload and liaising with the acute SLT team. Speech & Language Therapy Team Lead for Integrated Stroke Service. This role leads the integrated Speech and Language therapists working between community and inpatient stroke se

A leading supermarket chain in the United Kingdom is seeking a passionate Store Manager to lead a team and foster a customer-centric culture. The ideal candidate will have experience in food retail, strong leadership skills, and a commitment to team success.

Leadership: Lead, coach, and develop a UK-based Customer Success team, fostering a culture of collaboration, accountability, and continuous improvement. EverWell - Customer Success Team Lead (Remote, UK). Specializing in Home & Field Services, Health Services, and the Wellness industry, EverCommerce

A leading construction contractor in Greater London is seeking a Customer Service Coordinator to facilitate smooth project operations. The role involves maintaining relationships with residents and managing customer service issues efficiently. Ideal candidates will have significant experience in cus

This role involves leading junior nursing staff and working collaboratively with General Practitioners to establish a quality-driven Practice Nurse service.

We’re now looking for a Customer Success Manager, Team Lead to inspire, guide and scale this team to the next level. Experience in leading, managing or mentoring successful customer-facing teams. Lead and coach a high-performing team of Customer Success Managers.

A professional services company is looking for a Ground Maintenance Supervisor in South West London. The role involves overseeing efficient delivery of grounds maintenance, supervising a team, and ensuring compliance with health and safety protocols.

A leading technical service provider in Telford is seeking an experienced Technical Service Manager to oversee a team of skilled repair technicians. Responsibilities include leading the team, diagnosing technical issues, and maintaining accurate service records. The successful candidate will manage

Responsibilities include maintaining a positive team culture, analysing sales data for informed decision-making, and ensuring exceptional customer service. A leading retail company in York is seeking a Store Manager to oversee daily operations and drive sales performance.

The role involves overseeing daily operations, leading the team, and driving brand strategy to maximize revenue and ensure exceptional service. A leading hotel chain is seeking a Hotel Manager for the York location. The ideal candidate will have experience as an Operations Manager or Deputy General

A retail company in Greater London seeks a Store Manager to lead a high-performing team and enhance customer experience. Responsibilities include managing operations, ensuring outstanding customer service, and engaging with the community to promote brand awareness. The ideal candidate has over 2 yea

An innovative retail brand in Greater London is seeking a Store Manager to lead a passionate team in delivering exceptional customer service and achieving sales targets. You will motivate your team, manage budgets, and foster an engaging work culture.

A leading telecommunications company in London is seeking an Assistant Store Manager to lead a sales team and deliver outstanding customer experiences. Join us to elevate our retail standards and put customers first! #J-18808-Ljbffr.

The role involves leading a team to ensure exceptional customer experiences while focusing on business performance. Candidates should exhibit strong leadership qualities, exceptional communication skills, and a proven ability to elevate customer satisfaction. A leading automotive retailer seeks a Ce

A prominent financial institution is seeking a Customer Service Lead to work full-time in Warrington and Wilmslow. You will be responsible for developing strong relationships with customers and coaching your team to provide exceptional service. If you enjoy helping others and can lead by example, th

All roads lead to a **This is where you come in!As Customer Success Team Lead – UK, you’ll lead a team responsible for ensuring customers in the UK achieve measurable success with our platform. We look forward to reviewing your credentials and getting to know more about your ex

As the EU Customer Service Lead you will play a pivotal role in elevating the customer experience across COS stores by embedding service excellence and salesmanship through coaching. Customer service – Ability to provide excellent service, resolve issues, and ensure customer satisfaction. This rol

A leading automotive service provider in Greater London is seeking an Autocentre Manager to lead their team and enhance customer satisfaction. Ideal candidates will have experience in the motor industry and strong customer service skills. This role involves motivating staff, ensuring financial targe

Lead and support a team of 1st–3rd line engineers, providing guidance and escalation support. Dasuni Limited is a well-established Managed Service Provider founded in 2005, delivering high-quality IT support and infrastructure management services to clients in the UK and the US. Able to balance te

Join a dynamic team as a Service Charge Accountant Team Leader in a hybrid role at an established property management company. This position offers the opportunity to lead a motivated team, ensuring high-quality financial reporting and effective communication with stakeholders. You will contribute t

In this role, you will manage operations and personnel within the service department while ensuring exceptional customer service. A leading automotive dealership located in Greater London is seeking an experienced Assistant Aftersales Manager to support the Aftersales Manager.

You will manage a geographically dispersed team of IT Support Analysts, ensuring high service levels, and build relationships with key stakeholders. A leading company in IT services is seeking an experienced IT Support Manager for their London office. The role requires a dynamic individual with stro

A well-known food retailer in the United Kingdom is seeking a Shop Manager to lead and motivate a team to deliver exceptional customer service. Candidates should have a background in retail or food service and a proven ability to develop teams in an inclusive environment, with competitive pay and va

A new casino chain in Greater London is seeking a Venue Manager who will ensure exceptional customer service and lead the team to success. Join a team dedicated to entertainment and customer satisfaction. The ideal candidate will be professionally presented, able to motivate their team, and flexible

The role involves overseeing daily operations, motivating the team, and ensuring exceptional customer service. The position offers industry-leading discounts, complimentary cooking classes, and an annual salary review.

A leading technology company is looking for a Team Lead, Customer Support - EMEA to manage and mentor a global team of Support Engineers. This remote-first position requires excellent communication skills, as well as a proactive approach to improving customer experience. You will work closely with v

The ideal candidate will possess team leadership skills, experience in a main dealer environment, and a strong focus on providing excellent customer service. A franchised motor dealership in South West London is seeking an experienced Assistant Aftersales Manager to support the Aftersales Manager an

As the EU Customer Service Lead you will play a pivotal role in elevating the customer experience across COS stores by embedding service excellence and salesmanship through coaching. Customer service – Ability to provide excellent service, resolve issues, and ensure customer satisfaction. Having a

The successful candidate will have a strong background in retail management, with responsibilities including team leadership, financial oversight, and ensuring the highest standards of customer service. A retail company based in Ealing is seeking a dynamic Store Manager to lead a small team and driv

You will run a multi-million pound store, inspire your team, and maximise sales while ensuring great customer service and operational efficiency. Your responsibilities include scheduling, managing deliveries, and handling customer queries. A leading retail company is seeking a skilled Store Manager

A leading retail company in East Sussex is hiring a Store Manager to oversee operations, lead a team, and ensure top-notch customer service. The ideal candidate should have experience in leading teams in fast-paced environments and possess strong problem-solving skills.

Act as the main point of engagement with service managers and customer stakeholders. Run daily team calls to ensure all issues are tracked and managed effectively. Forecast resource requirements and work with technical teams to ensure the right skills are in place.

You will lead and develop a skilled team in Key Customer Management, ensuring that both internal and external clients receive outstanding service and top quality. Lead and develop a team of 4–5 employees in Key Customer Management. Ensure excellent customer service and continuous process improveme

This role involves managing the workshop and service departments while ensuring exceptional customer service. A leading motor retailer in the UK is seeking a high-achieving Aftersales Manager for their Land Rover dealership in Hereford.

A leading apparel retailer in Greater London seeks a Key Lead to enhance in-store customer experience.

An established retail organization in Bedford is seeking a Retail Sales Manager to lead a team focused on customer service excellence. This role includes managing customer interactions and supporting the team to achieve business goals. The company offers leadership development programs and employee

A retail company is seeking a Customer Team Leader to oversee team operations and deliver exceptional service in a dynamic store environment. The role involves coaching team members, ensuring operational compliance, and offering support to customers. Candidates should possess strong leadership skill

A leading home improvement retailer is seeking a Service Team Manager to enhance customer experience at their Beckton location. You will lead the checkout team, ensuring fast and reliable service, while inspiring a customer-first culture.

A leading kitchenware retailer in Greater London is seeking a Store Manager to oversee daily operations, drive sales goals, and ensure exceptional customer service. The ideal candidate should have at least 2 years of retail experience with a focus on team leadership and a passion for cooking.

A sustainability-focused startup is hiring a Customer Support Team Lead in London. This role requires leading a team of Support Specialists, focusing on development and performance tracking to enhance customer satisfaction. Candidates should have over two years of experience in managing support team