Customer service team lead jobs in Cambridge - Page 5Crear alertas

You must be data centric, motivating and contribute, alongside other Team Leads to build a cross collaborative and skilled team with focus on customer service excellence, alignment to relevant KPI’s and learning and development. The Customer Support Team Lead will be responsible for improvements i

As an Customer Service Team Leader, you will lead and develop a team of Alarm Receiving Centre (ARC) Advisors, ensuring the smooth running of our 24/7 operation and upholding the highest standards of customer safety, service, and operational excellence. Team Leadership & Coaching. Lead, motivate

A leading UK retailer is seeking a Team Manager in Food to lead and develop the shop floor team. This role requires a commercially sharp individual with a proven leadership track record, responsible for driving sales and delivering exceptional customer service. Ideal candidates will thrive in a fast

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. You will be responsible for delivering outstanding service across various channels including in-shop, delivery, and drive-thru. Ideal candidates will have

A leading retailer in Greater London is seeking a Team Manager in Food to lead a shop floor team, ensuring exceptional availability and 5-star service. This role requires a commercially sharp leader who is operationally resilient and capable of driving performance.

A leading supermarket chain in the United Kingdom is seeking a passionate Store Manager to lead a team and foster a customer-centric culture. The ideal candidate will have experience in food retail, strong leadership skills, and a commitment to team success.

A leading financial institution is seeking a Service Design Lead to shape impactful design work within Business Banking. This position is based in London (Canary Wharf) and requires leadership skills for managing multiple teams and contributing to strategic business objectives. In this role, you wil

A leading global bank is seeking a Service Design Lead to drive the design of services that enhance user experiences. The successful candidate will have extensive experience in service design, excellent analytical skills, and the ability to visualize customer journeys.

A climate-tech startup in London is hiring a Customer Support Team Lead to develop and manage the Support Specialist team. As part of this role, you will be responsible for coaching team members, tracking performance metrics, and collaborating with other departments to improve customer experience. T

A leading fintech company is seeking a Customer Interaction Team Leader in London to oversee customer service delivery, ensuring compliance and operational excellence. This role involves leading a team, managing customer interactions, and implementing improvements in service. Ideal candidates will h

A leading food wholesaler in the UK is seeking a Butchery Manager to oversee a high-performing team. The role involves ensuring exceptional service quality, compliance with health and safety standards, and managing all butchery activities. Successful candidates will have experience in butchery opera

Freelance Customer Service Team Lead – DTC E-Commerce (English). You’ll be the go-to person for day-to-day operations, ensuring our customers receive exceptional service while helping the team work smarter, not harder. Customer-first mindset with the ability to coach others to deliver great serv

An established industry player in automotive services is seeking a Workshop Manager to lead a dynamic team dedicated to exceptional customer service. You will be responsible for managing a talented team, ensuring compliance with health and safety standards, and exceeding customer expectations. With

A new chic bar in Greater London is seeking a Floor Manager to ensure exceptional customer service and manage the dining experience. Candidates should have experience in high-quality dining environments, strong leadership and communication skills, and the ability to multitask effectively. This full-

A utility services provider in Greater London is seeking a Lead Service Designer to enhance customer experience. You'll oversee the customer lifecycle while creating impactful service strategies and mentoring fellow designers. The role demands strong UX design skills with a focus on comprehensive se

A prominent organization in the UK seeks a Team Leader for their People Operations team. This pivotal role involves managing a dedicated team, overseeing HR query resolution, and ensuring compliance and quality in service delivery. Ideal candidates will have experience in HR operations, team leaders

A leading motor retailer in York is seeking an experienced Aftersales Manager to lead their exceptional team. In this role, you will oversee Technicians, Service Advisors, and Parts Advisors, ensuring the highest standards of customer care. Ideal candidates will have proven leadership in a similar e

A global risk management company is seeking a dedicated leader to manage their Key Customer team in the United Kingdom. In this role, you'll be responsible for leading a team, managing major client relationships, and driving continuous improvements in service quality.

A leading automotive service provider in Greater London is seeking an Autocentre Manager to lead and motivate their team. The successful candidate will be responsible for ensuring outstanding customer service, maximising profits, and maintaining company standards. Offering competitive salary and ben

A well-known retail cooperative is seeking a Customer Team Leader at their location in Darley Dale. This part-time role involves providing excellent customer service, supervising team members, and ensuring the store operates smoothly during various shifts. Candidates should be able to work flexible

A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. The ideal candidate possess

A leading fragrance retailer in the UK is searching for a Store Manager to take accountability for the store's operations and lead a diverse team. You will be responsible for meeting sales targets, coaching staff, and providing exceptional customer service. Join a team that values talent, passion, a

A growing hospitality group in London is seeking an experienced General Manager to oversee restaurant operations and ensure excellent customer service. The ideal candidate will lead and inspire a high-performing team, achieve sales targets, and maintain food quality and safety standards.

You will lead the store in the absence of the Store Manager and ensure your team delivers outstanding customer service. Responsibilities include managing cash processes, monitoring stock, and motivating team members. Join a diverse team committed to growth and inclusion.

A leading UK retailer is seeking a Team Manager in Food to drive sales and service excellence on the shop floor. In this frontline leadership role, you will coach a team to achieve exceptional availability and customer satisfaction against commercial targets. If you are ready to inspire and lead a h

A regional job service is seeking a customer-focused Library Service Manager in the East Midlands. The ideal candidate will excel in leading a team, provide exceptional service, and manage library resources effectively.

A leading service design platform is seeking an experienced Service Designer to shape customer experiences across various channels. The successful candidate will develop comprehensive service strategies and collaborate with cross-functional teams to deliver exceptional service experiences. This role

A growing restaurant in the UK is seeking a Front-of-House Supervisor to oversee and coordinate staff while ensuring high-quality customer service. The role requires strong organizational skills and the ability to direct a small team.

You will manage the customer experience from checkout to back-end operations, ensuring team performance and service excellence. Ideal candidates will have leadership experience in a dynamic retail environment and a proven track record of delivering exceptional customer service. A leading UK retailer

A retail company in Derby is hiring a Key Holding Sales Assistant to lead the team in providing exceptional customer service and maximizing sales. Ideal candidates will have supervisory experience and a strong commitment to customer service, contributing to a friendly shopping environment. Responsib

The role includes leading a dedicated team, overseeing daily operations, and providing expert support for various IT services. A dynamic IT support firm in the East Midlands is seeking an experienced IT Supervisor to manage their service desk and support operations. Ideal candidates will have at lea

Responsibilities include mentoring team members and ensuring customer satisfaction. A vibrant hospitality venue in the heart of Soho is looking for a Floor Manager to join their dynamic team. The ideal candidate should have a fun and approachable personality, a proven track record in a similar role,

A prominent retail company in England is seeking a Floor Manager to support the store management team and enhance customer experience. You will lead and motivate your team to achieve high performance and maintain store standards. We require retail management experience and strong leadership skills.

You’ll lead a team of 5‑7 Senior Customer Operations Executives within our Customer Operations function – developing their performance and ensuring exceptional service across inbound channels (chat, phone, email) and back‑office processes. Proven experience leading a customer operations or s

A leading UK retailer of automotive products is seeking a Workshop Manager to lead the team and deliver technical solutions. This full-time position focuses on management within retail, aimed at enhancing customer service and ensuring compliance with standards. The ideal candidate will have a Level

You will lead a team, ensuring high levels of customer satisfaction while driving business performance. A leading automotive service provider is seeking a Centre Manager in Lancashire. The successful candidate will possess strong leadership skills and experience in achieving customer satisfaction.

A leading fashion retailer is seeking a Store Manager in Bedford to lead a dynamic team and drive sales. The successful candidate will oversee daily operations, ensure excellent customer service, and implement effective sales strategies.

The role involves delivering excellent service to library customers, leading a team, and creating an inviting atmosphere. A local council in East Midlands is seeking a passionate individual to join their library team. Candidates should have strong organisational skills, be effective in a multi-taski

The Customer Relationship Team Lead delivers exceptional service to Brook Green Supply’s most strategic customers, leading a high‑performing team, ensuring operational excellence, and fostering effective collaboration. Lead, coach, and inspire a team of Customer Relationship Managers to deliver

A leading technology services provider in Greater London seeks a Software Renewals Team Leader to manage a team delivering exceptional service across software licensing renewals. You'll coach your team, ensure targets are met, and collaborate closely with internal and external partners. The ideal ca

A popular food retailer seeks a Shop Manager to lead and motivate the team to deliver excellent service.

You will lead a team focused on delivering exceptional customer service and maintaining high standards. The ideal candidate has strong leadership skills and a passion for teamwork. A leading retail company in Greater London is seeking a Store Manager to oversee branch operations.

A leading SaaS company in the UK is seeking a Customer Success Team Lead. This role requires proven leadership in customer success and a data-driven approach. The successful candidate will oversee onboarding and manage customer relationships, focusing on retention and product adoption in a competiti

A prestigious restaurant group in Chelsea is seeking a motivated Head Waiter to join their team. The ideal candidate will have experience in a Michelin Star environment and a passion for delivering exceptional service. Responsibilities include creating memorable guest experiences, supervising the te

You will provide exceptional customer service, manage and support team members, and oversee store operations. A prominent UK retailer is looking for a Customer Team Leader in Thornhill, Scotland. Ideal candidates will demonstrate strong leadership, organizational, and problem-solving skills, with th

As Customer Support Team Lead, your mission will be to guide, structure, and grow our Customer Support team to deliver an exceptional customer service at scale. Sweep is hiring a Customer Support Team Lead to scale our Support Specialist team and elevate the way we serve our customers worldwide. At

The Customer Interaction Team Leader is responsible for the overall delivery of effective and professional customer services to Soldo customers. Lead and develop the team by ensuring adequate team training, regular and effective 1-2-1s, and review of individual and Team KPIs driving both a regulator