Customer service team lead jobs in Colchester - Page 2Create job alerts

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Managing a team of Service Desk Technicians. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service envi

Assistant Customer Service Lead | Hybrid | Surrey | up to £31,000. Assistant Customer Service Lead. Assistant Customer Service Lead.

The Role:We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. Service Desk Team LeadLocation: Ringwood, HampshireSalary: £27k - £29k DOE + Benefits + Company Profit ShareHours: 37. Assist with operational Service Desk cover during busy periods.

You will be responsible for supervising a frontline team, ensuring quality operations, and enhancing the customer experience.

A leading independent accountancy firm in the West Midlands is seeking a Corporate Tax Manager to manage and develop a high-performing corporate tax compliance and advisory team. The successful candidate will have a strong background in corporate tax matters, including compliance reviews and advisor

A leading media and entertainment brand in the UK is seeking a Lead Service Designer to enhance customer journeys and service models. This role involves owning design across Agile teams, driving strategy, and partnering with cross-functional leaders to deliver effective service solutions. Required s

A leading hospitality service provider in the United Kingdom is seeking a General Manager to lead a dedicated team in delivering exceptional customer experiences. Ideal candidates will possess strong leadership, customer service skills, and financial acumen.

A growing financial technology firm in the UK is seeking a Customer Success Team Lead to manage a team ensuring smooth onboarding for established SMEs. Responsibilities include team management, customer engagement, and continuous improvement of customer experience.

A leading business services company is seeking a passionate Service Team Leader for their Croydon branch. The ideal candidate will possess strong leadership and customer service skills, managing a team of drivers and ensuring high-quality service. If you're dedicated to staff development and providi

A leading service provider in the UK is seeking a Field Service First Line Manager. This role involves leading a team to meet performance targets and ensuring operational procedures are followed. The ideal candidate will have a recognised management qualification, experience leading teams in fast-pa

A leading fitness technology company is seeking a Team Leader for their new in-house engineering team. In this hybrid role based in the UK, you will manage performance and costs, ensure adherence to repair protocols, and improve customer satisfaction. The ideal candidate has strong team management s

Team Lead, Customer Support - EMEA. The ideal candidate has previously led a high‑performing technical support team in a high growth SaaS environment, excels in cross‑functional communication, and brings a proactive approach to improving customer experience, tooling, workflows, and team capabili

A leading retail company in Greater London is seeking a skilled Assistant Manager to guide a team towards achieving sales and KPI targets. The role involves supporting the Store Manager, analyzing sales data, and creating a positive team culture.

The ideal candidate will have retail management experience, a strong focus on team leadership, and a passion for customer service. You will lead a passionate team, ensuring outstanding customer experiences and achieving sales targets. You will be responsible for operational excellence, coaching your

Ideal candidates should have previous supervisory experience, strong organizational skills, and a hands-on approach to leading the team. A leading hospitality provider is seeking a Cafe Supervisor to oversee service in a busy café environment. The role involves delivering exceptional customer exper

Responsibilities include leading a team, ensuring excellent food service, and meeting financial targets. A leading hospitality provider in London seeks a passionate General Manager. Ideal candidates should possess strong leadership skills and experience in food hygiene.

A leading software development scale‑up in London is seeking a Core Customer Success Team Manager to drive revenue growth and enhance client relationships. In this role, you will coach a passionate team, focusing on customer success and commercial outcomes within a fast-paced environment. Ideal ca

A retail company in Greater London is seeking an Assistant Manager to support the Manager in driving sales and ensuring excellent customer service. The ideal candidate will have proven supervisory experience, strong communication and leadership skills, and a customer-focused approach. This role invo

The role focuses on providing leadership and management support for the customer appointment booking process, leading a team of Customer Agents, and improving performance metrics. A leading company in customer management is seeking a Customer Team Assistant Manager on a 12-month fixed-term contract

This role involves overseeing service activities, managing a team, and ensuring high guest satisfaction through exceptional service and training. The position offers a market-leading remuneration package and attractive benefits.

Responsibilities include co-managing the deli department's sales and budgets, supervising the team, and providing excellent customer service. The ideal candidate has leadership experience, a passion for customer service, and an understanding of fine meats and cheeses.

A leading recruitment agency is seeking a motivated Customer Sales Team Leader to oversee a team delivering exceptional customer experiences while driving sales. Based in Norwich with hybrid working arrangements, you will lead and coach your team, ensuring efficient service delivery and adherence to

A leading beauty retailer in the United Kingdom seeks an inspirational leader to partner with the Shop Manager. Requirements include experience in customer-facing roles, strong leadership skills, and a passion for retail and beauty. This role focuses on driving sales results and delivering exception

A leading retail company in the United Kingdom seeks a Retail Supervisor to lead the team and ensure exceptional customer service. Responsibilities include managing store standards, guiding customers, and supporting team dynamics. The ideal candidate will have supervisory experience, excellent leade

A leading retail company in Greater London seeks an Assistant Manager to support the Store Leader in delivering exceptional customer care and operational standards. Candidates should have leadership experience, a commitment to customer service, and the ability to drive performance through coaching.

In this pivotal role, you'll ensure smooth pub operations, lead your team, and guarantee customer satisfaction. Ideal candidates are passionate about providing exceptional experiences, possess strong communication and leadership skills, and can adapt to challenges.

A leading energy company in Greater London is seeking a Customer Relationship Team Lead to lead a high-performing team focused on delivering exceptional customer service. The role involves coaching team members, managing complex customer issues, and adapting to business needs in a hybrid working env

The role focuses on delivering excellent customer service while managing relationships with stakeholders and ensuring service performance. A connectivity solutions provider in Greater London is seeking an experienced Service Delivery Manager (Defence) to join their team. Ideal candidates should have

The successful candidate will possess strong leadership and customer service skills, ensuring adherence to food and hygiene regulations.

An established industry player in automotive services is seeking a Workshop Manager to lead a dynamic team dedicated to exceptional customer service. You will be responsible for managing a talented team, ensuring compliance with health and safety standards, and exceeding customer expectations. With

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. Key responsibilities include leading design initiatives and collaborating with stakeholders to enhance customer journeys. This home-based role requires expertise in

This role involves managing and developing the Security team while ensuring high standards of customer service. A leading security services provider in Greater London is seeking a Security Night Supervisor. Key responsibilities include supervising operations, maintaining communications with manageme

A leading retail cooperative in England is seeking a Customer Team Leader to oversee daily store operations. The successful candidate will lead a team, drive service excellence, and manage stock accuracy. This role requires a passion for leadership and the ability to support a flexible working envir

A popular local pub in Greater London is seeking a Supervisor to deliver exceptional customer service and lead a dynamic team. The ideal candidate will have a passion for hospitality, a commitment to training staff, and the ability to build rapport with customers.

A leading technology firm is looking for a Customer Success Manager in Greater London. This role involves developing strategic customer relationships, ensuring service excellence and operational delivery, and identifying growth opportunities. The ideal candidate has substantial account management ex

The role requires previous retail management experience, with an emphasis on people management and excellent customer service skills. You'll be responsible for a variety of tasks including team management, stock handling, and customer transactions.

A historic brewery in London is seeking a passionate Team Leader to support the General Manager and lead the bar team. Your role will involve creating a welcoming atmosphere, motivating the team, and ensuring exceptional service. Ideal candidates will have strong leadership skills and experience in

The successful candidate will support the General Office Supervisor and ensure excellent customer service to internal clients. A leading law firm in Greater London is looking for a Deputy Supervisor for their General Office department. This is a great opportunity for motivated individuals seeking to

Ideal candidates will possess technical expertise, a strong approach to maximizing efficiency, and deep commitment to customer service. A leading vehicle rental specialist in the UK is seeking a Workshop Controller to ensure efficient workshop operations in Huntingdon. The role involves supporting c

The role involves leading a dedicated team, maintaining high standards of service, and managing hospitality areas. A leading catering company in Greater London is seeking an experienced Assistant Manager to support daily operations of a busy onsite catering service. Ideal candidates will have robust

Responsibilities include supporting the General Manager, leading the team, and delivering exceptional customer experiences. A leading pub management company in the United Kingdom is seeking an Assistant Manager to help ensure the smooth running of a busy pub. Ideal candidates should have restaurant

Responsibilities include staff delegation, recruitment, maintaining service standards, and ensuring a positive dining experience.

As Customer Support Team Lead, your mission will be to guide, structure, and grow our Customer Support team to deliver an exceptional customer service at scale. Sweep is hiring a Customer Support Team Lead to scale our Support Specialist team and elevate the way we serve our customers worldwide. You

A leading digital recruitment agency is looking for a Lead Service Designer to join their in-house design team in Greater London. The successful candidate will shape customer experiences in motor finance and map service ecosystems for scalability. The role requires strong design experience, a system

A vibrant restaurant in London is looking for an Assistant Restaurant Manager to lead and inspire a dynamic team while ensuring exceptional service delivery. You will support the Restaurant Manager in overseeing daily operations, fostering a positive team culture, and ensuring compliance with food s

A leading optical retailer is seeking a Store Manager to lead their team in Royston, United Kingdom. In this role, you will champion a customer-first mindset, ensure operational excellence, and support the team's growth.

Danish-speaking Customer Service Agent. This role is perfect for someone who enjoys speaking with customers, understanding their needs, and helping them find the right solution while delivering an excellent service experience. As a Customer Service Agent, you will:.

A leading sports brand in Greater London seeks a Team Lead to deliver exceptional service and support a motivated team. Ideal candidates will have retail experience, team management abilities, and effective communication skills.