Customer service team lead jobs in Horley - Page 2Create job alerts

As Customer Service Manager you will lead and develop a highperforming customer support and claims handling team ensuring operational excellence cultural alignment and continuous improvement whilst engaging crossfunctionally with Sales Service Operations and Finance. Lead the Customer Service team p

We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained. Reporti

You must be data centric, motivating and contribute, alongside other Team Leads to build a cross collaborative and skilled team with focus on customer service excellence, alignment to relevant KPI’s and learning and development. The Customer Support Team Lead will be responsible for improvements i

About the RoleMid Sussex District Council is seeking a Civil Enforcement Officer to join our Contracts and Services team, helping to deliver an effective, fair and customer‑focused parking enforcement service across the district. Your Key Responsibilities Will Include:Patrolling on‑street and of

Customer Service Team Leader - Future careers - Rail Operations Centre (ROC Three Bridges) GTR are recruiting a Customer Service Team Leader based out of our Rail Operating Centr

Responsibilities include maintaining a positive team culture, analysing sales data for informed decision-making, and ensuring exceptional customer service. A leading retail company in York is seeking a Store Manager to oversee daily operations and drive sales performance.

Candidates should have a strong track record in service design, exemplary skills in journey mapping and service blueprinting, and the ability to work with cross-functional teams to drive customer-centered outcomes. A leading media and entertainment company in the UK is seeking a Lead Service Designe

A leading engineering company in the United Kingdom is seeking a Team Leader for their Service team. This role focuses on developing the team, managing customer requirements, and ensuring safety compliance. Candidates must have proven experience in field service, strong communication skills, and the

As the first point of contact you will liaise directly with the customer, the bodyshop and any third parties to ensure an excellent customer experience. We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, an

You will be part of the senior leadership of the TRA and you will be motivated to play your part in leading the Legal team and the wider organisation. As a Senior Lawyer at the TRA you will be responsible for providing legal advice and support to the case teams carrying out trade remedies investigat

A leading global real estate services firm is seeking a Maintenance Manager to oversee a field service team in London. Ideal candidates will possess leadership skills, experience in team management, and the ability to handle complex information. This full-time position offers a chance to lead and de

In this role, you will lead a team, maintain high-paced service standards, and contribute to a welcoming environment. A popular hospitality chain in the United Kingdom is looking for a Supervisor to oversee daily operations, ensuring every customer leaves satisfied.

A leading UK home improvement retailer is looking for a Shift Lead to oversee daily store operations. Ideal candidates will be passionate about customers and able to motivate a team. Responsibilities include ensuring a safe environment, managing staff deployment, and directly interacting with custom

The role involves managing a team, enhancing departmental efficiency, and delivering outstanding customer service. A leading automotive retailer group based in North Tyneside is seeking an Assistant Service Manager to drive business within the aftersales department.

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. This role involves managing a team of 6 technicians while enhancing service delivery and client satisfaction. Previous MSP experience and strong leadership skills are essentia

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. Key responsibilities include leading design initiatives and collaborating with stakeholders to enhance customer journeys. This home-based role requires expertise in

A leading consulting firm in Greater London is seeking a CX Transformation Consultant/Senior Consultant to focus on service transformation for clients. Working at the firm promotes a positive and collaborative culture where you can significantly impact client services and customer experiences. This

A fast-growing financial technology company in Greater London is looking for a Junior Team Lead to support onboarding and training for new service team members. The ideal candidate will have at least 4 years of related experience and a strong background in customer success or training within a SaaS

A major UK retail company is seeking a Team Support Manager to lead operational tasks in the store. The ideal candidate will be responsible for coaching staff, ensuring optimal productivity, and maintaining high customer service standards. The position offers opportunities for personal growth and to

A leading automotive service provider in East Midlands is seeking a Front of House Manager to lead a dedicated team at Derby Audi. The role involves overseeing service advisors and delivering high-quality Aftersales services, ensuring excellent customer service and profitability.

A leading technology recruitment agency is seeking a Field Service Manager to manage a team of Field Service Engineers. Responsibilities include managing customer relationships, ensuring KPI delivery, and maintaining financial performance within budgets. The ideal candidate will have experience in h

A global technology service provider in London is seeking an experienced Onsite Lead IT Support Engineer to manage a customer-facing team. This role involves leading and mentoring engineers, ensuring service delivery excellence, and maintaining client relationships. The ideal candidate has 4-6 years

A leading fitness technology company is seeking a Team Leader for their new in-house engineering team. In this hybrid role based in the UK, you will manage performance and costs, ensure adherence to repair protocols, and improve customer satisfaction. The ideal candidate has strong team management s

In this role, you will oversee the daily workshop operations, support service managers, and ensure high customer satisfaction. A leading automotive retailer in England seeks a Workshop Controller to be a vital part of the Retail Centre. Join us on our growth journey and be part of a community that v

A charitable organization in Waltham Forest is looking for a Volunteering Team Lead to build and manage a team of peer mentors and volunteers. This pivotal role involves collaboration, training, and supporting volunteers to enhance service delivery. Join us to make a real difference in our services.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in

A customer-focused retail company in the UK is seeking a Customer Sales Supervisor to lead a team, deliver excellent service, and ensure safety for both colleagues and customers. This role involves building customer loyalty, handling service requests, and preparing quotes. Ideal candidates will have

A popular food retailer in the United Kingdom seeks a Shop Manager to lead a team in delivering exceptional customer service across multiple channels. The ideal candidate will have supervisory experience in retail or food-on-the-go environments, with a focus on team motivation and maintaining high s

A leading service commerce platform is seeking a Customer Success Team Lead to guide a UK-based team. This role will focus on improving customer retention, driving adoption of payments products, and optimizing onboarding experiences. The ideal candidate will demonstrate proven leadership in a SaaS e

A leading retail company in the UK is seeking a Café Manager to oversee daily operations and manage a team. The ideal candidate will have a background in hospitality and a commitment to excellent customer service. With a focus on inclusivity and flexibility, this role offers the opportunity to crea

Join a forward-thinking company as an Autocentre Manager, leading a dynamic team in the UK's largest automotive service provider. If you're passionate about leadership and customer satisfaction, apply today and be part of an inclusive workplace that values diversity. This exciting role offers the ch

Lead and support the Customer Service Team on a day‑to‑day basis. You’ll oversee day‑to‑day team operations, act as the first point of escalation for complex queries, and support key reporting and data analysis activities, while remaining hands‑on with core customer service tasks. With a

Strong leadership and customer service skills are essential. This role requires overseeing daily operations, managing health and safety, and leading a team of 15-20 staff. A retail business in the United Kingdom seeks an experienced Team Leader to manage operations at their Acorn Reuse Shop in Trini

A leading retail company in the UK is seeking an enthusiastic Retail Store Manager to lead their shop floor team. Candidates should be passionate about inspiring others, with strong skills in stock management and team leadership to foster a dynamic and engaging retail environment. The role focuses o

A market-leading provider of packaging solutions in the UK is seeking a Customer Service Lead to oversee daily operations and ensure high-quality service delivery. The ideal candidate will have strong leadership capabilities, with at least 2 years of supervisory experience in customer service. Respo

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences. The role involves motivating team members, displays and product knowledge, and ensuring operational efficiency while being part of

A leading property services company in Greater London is seeking a Senior Planner to drive productivity and manage a dynamic team. You will enhance service improvements, manage resource diaries, and collaborate with site teams and clients. The ideal candidate possesses strong leadership abilities, e

The ideal candidate will have at least 5 years of experience in the food and beverage industry, showcasing strong customer service skills and leadership abilities. This full-time position offers a salary ranging from $4,000 to $5,000 monthly, with a focus on maintaining high standards in customer se

A modern hospitality group in London is seeking an Assistant Restaurant & Bar Manager to lead service operations, maintain high hospitality standards, and train staff. The ideal candidate will have strong food and beverage knowledge, excellent leadership skills, and a problem-solving mindset.

A leading fashion retailer in Greater London seeks an EU Customer Service Lead to enhance customer experience through service excellence and coaching. In this role, you will work closely with store teams to increase conversion rates and improve customer satisfaction.

This role involves leading a team, managing restaurant operations, and ensuring an exceptional customer experience. A well-known restaurant chain in the UK is searching for a passionate Restaurant Manager to join their growing team in Thurrock.

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. A retail pharmacy chain in Greater London is seeking an Assistant Manager to lead and inspire their team at Boots Opticians. The role involves managing various store operations, including customer ser

A leading coffee company in Dalston, London is seeking a Customer Experience Lead to enhance their service delivery and team leadership. This role involves managing customer relationships, resolving issues proactively, and developing the Customer Experience team. Candidates should have strong backgr

A local automotive service provider in Surrey is looking for a Supervisor to manage daily operations, including evaluating and planning budgets, resolving customer issues, and overseeing a team of 5-10 staff members.

The role involves motivating and developing the team while maintaining high standards in service and quality. The ideal candidate should have experience in a high-volume restaurant, show confidence as a leader, and possess a strong passion for hospitality. A leading hospitality company in the United

A top university in Australia is seeking a Team Leader for Payroll Operations to ensure accurate and compliant payroll services. You will lead a dedicated team, drive continuous improvement, and provide expert advice on complex payroll matters. The ideal candidate should possess relevant tertiary qu