Customer success jobs in Belfast - Page 2Create job alerts

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Drive customer onboarding, ensuring smooth implementation and successful integration of the platform. Remote Customer Success Manager.

The successful Customer Success Executive needs to demonstrate a passion for technology and thrive on interacting with customers. Liaising closely with various advertising stakeholders such as Creative Agencies, Media Agencies and Post Houses, as well as Broadcasters and Publishers you will provide

B2B SaaS experience in a customer-facing role, such as Customer Success, Account Management or a similar post-sales/commercial function. As the business continues to grow, they are now looking to hire a Customer Success Manager to support customer activation, retention and commercial growth across a

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

Background in Customer Success, Solutions, Implementation or Technical Account Management. Long-standing ABR client, we’ve partnered closely to build out their Customer Success and Support functions from the ground up. A core measurement of success in this role is TTL & TTV.

Track usage, paying particular attention to high risk customers (auto-renewed last year, Year 1 customers or low health score customers). The Customer Growth Team at Vypr is dedicated to driving exceptional customer value via the effective delivery of both support (client success) and account manage

I’m working on a great new UK Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from the

Reporting to our Senior Business Development Manager, you will be the primary relationship owner for pixlbio's client accounts, guiding customers from onboarding through to long-term success.

Junior Customer Success Manager – Europe (remote + regular travel across EMEA). You will support with managing customer relationships across EMEA, working alongside clinical teams, and learning fast in an environment where your interpersonal skills matter as much as your technical knowledge. Docum

You’ll act as a trusted advisor throughout the customer lifecycle, ensuring customers consistently realize value from our platform while contributing to a scalable, high-quality customer experience. UK Customer Success team and take ownership of a portfolio of customers, helping them achieve meani

Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested. Working

Customer Success Manager – UK & Ireland (Remote + Ability to Travel). Manage the end-to-end customer lifecycle, including project-managing new site installations and system upgrades. Conduct direct customer touchpoints, providing training and attending clinical procedures to ensure optimal product

Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested. Working

Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet. Claranet's Strategic Customer Success Managers (SCSM) are responsible for the large

Experience in Customer Success, Account Management, Onboarding, Implementation, Support, or a similar customer-facing SaaS role. To support that growth, we’re hiring a Customer Success Manager focused on. We’re looking for someone who combines strong relationship-building skills with the structu

Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT Solutions is looking for a Partner‑Sales & Customer Succes

A leading Services company in Newtownabbey is seeking a Commercial Services Executive to enhance customer satisfaction and manage orders. The role requires excellent administrative skills, fluency in multiple languages, and 1 to 3 years of customer service experience.

The ideal candidate will have 5–8+ years in manufacturing operations or customer success and a strong grasp of SaaS operating models. A leading manufacturing technology firm seeks a Customer Success Manager to own a portfolio of accounts and drive the adoption of its Manufacturing Operating System

The ideal candidate should have experience in account management or customer success within a B2B environment, with a strong focus on telematics or technology-based services. You will excel at customer relationship building, proactive communication, and problem-solving.

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

A global logistics company in Belfast seeks an experienced Account Manager to oversee key customer accounts and ensure exceptional service delivery.

Ideal candidates will have 2–3 years of experience in Customer Success or Technical Account Management in a SaaS environment. A leading SaaS company is seeking a part-time Customer Success contractor located in the UK or Ireland. The role involves managing customer requests, facilitating onboardin

A director, vice president, or other customer success/experience leader with 20+ years experience managing customer success/experience teams either at or adjacent to the technology industry. Customer Success Coach - (Director/VP+) - UK/IE/Europe Remote. We are looking for senior leaders in customer

We’re hiring a Customer Success Lead to take ownership of our most important customer relationships while helping scale and structure the Customer Success function. You will directly own a portfolio of Tier 1 accounts, acting as the senior layer within Customer Success, and creating a clear buffer

You will identify expansion opportunities, drive renewals and upsells, and partner closely with Sales, Engineering, and Customer Success leadership to turn technical success into durable revenue growth. The focus is scaling the customer success motion to a large book of business. Customer Success or

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. Candidates must have extensive experience in Customer Success within a SaaS environment and a solid background in cyberse

When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. You will drive adoption within a portfolio of Fortune 5000 accounts, moving beyond traditional BI to help customers deplo

Die DATAGROUP Rhein-Main GmbH (ehemals URANO), mit Sitz in Ingelheim am Rhein, Rheinland‑Pfalz, ist Teil der DATAGROUP SE, einem der führenden IT-Dienstleister in Deutschland.Seit fast 35 Jahren sind wir der innovative und herstellerunabhängige IT-Partner für Konzerne, mittelständische Unterne

Operational Excellence: Partner with the VP of Customer Success to refine the regional customer journey. Customer Success, Senior Manager (m/f/d). The Customer Success Senior Manager (m/f/d) at Onapsis is a Coach/Player.

Wickes is seeking a Service Centre Coordinator in the United Kingdom to enhance customer experience through effective communication and coordination of installation services. Candidates should have relevant customer service experience and possess strong organisational skills.

A leading AI data discovery company in Belfast is seeking a Customer Success Manager to enhance client relationships and promote growth within a range of biotech and pharma clients.

A global software provider in the UK is seeking a Customer Success Management Business Partner to join their Customer Success team. The ideal candidate has over 4 years of relevant experience, managing SaaS customers and driving commercial success. You will act as a trusted advisor for a portfolio o

Hello, I'm Murray Wright, Senior Manager of Customer Success at Customer. Customer Success or Technical Account Management in SaaS or a Technical Support pro ready to transition into CS. We’re hiring a part‑time Customer Success contractor located in the.

CES Customer Success Manager – Aerospace & Defence. The CSM is responsible for key performance indicators including TCV (below $5M), revenue, contract margin, and client satisfaction, while also playing a vital role in driving client retention and overall account success. Champion talent managemen

Candidates must possess strong problem-solving skills, a customer-centric mindset, and a bachelor's degree in a related field. This role involves helping customers resolve technical issues, managing escalations, and optimizing support experiences.

A leading cybersecurity firm is seeking a Senior Customer Success Manager to guide customers in maximizing the value of their investment. This remote position in the UK requires over 5 years of experience in SaaS customer success and fluency in German and English. The ideal candidate will foster str

Senior Customer Success Engineer (CSE). Working closely with Customer Success Managers (CSMs) and the broader account team (Sales, Solutions Architects, etc. Collaborate on customer success plans, executive business reviews, and health checks to highlight technical wins, mitigate risks, and surface

We are seeking a Customer Success Manager (CSM) remotely in UK, to take full post‑sales ownership of customer accounts in the UK and across EMEA. The Customer Success Manager (CSM) is responsible for ensuring customers realize maximum value from our solutions throughout the entire lifecycle – fr

As a Customer Success Manager, you will play a key role in building and maintaining strong, long-term customer relationships while ensuring customer satisfaction and driving success. Opportunities to grow into senior customer success or product roles. This role involves collaborating closely with le

A leading recruitment firm in the UK is seeking a Customer Success Manager to join their new EPM practice.

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. Following go-live your primary

Manager of Customer Success for the EMEA region. In this role, you will establish and lead the Customer Success function, driving net revenue retention and building a strong team culture. The ideal candidate will have over 5 years of experience in Customer Success and proven leadership abilities.

Customers are the lifeblood of our company and Qumulo is looking for strategic, customer-focused, and results-driven Customer Success Engineers (CSEs) with a strong background in cloud technologies. Customer Success Engineer II (Cloud / Storage / Compute / Identity) - UK Remote. Prioritize and drive

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. You will manage a number of existing customers, buil

The successful candidate will have experience in portfolio management within an invoice finance environment or related customer success management with prior experience in relationship management, Account Management or operational management within financial services or a FinTech environment. You wi

Leveraging a best practice model, you will guide customers along their journey to be successful in their goals, ensure they renew their subscriptions, and grow their product portfolio. Motivate customers to implement your recommendations, by leveraging other customer stories. Take ownership of ~100