Customer success jobs in Coventry - Page 3Crear alertas

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

The role would suit someone who has worked in an operational role, project management, customer relationship management, customer success or senior customer support. Our CSMs also manage new customer onboarding to ensure they are setup correctly and have the promotional materials and training they n

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. A customer centric / customer first approach. As a CSM, you will focus on retaining and growing the customer base by delivering exceptiona

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

The role would suit someone who has worked in an operational role, project management, customer relationship management, customer success or senior customer support. Liaise with all internal departments (sales, marketing, development, legal content, customer facing legal, customer support) to ensure

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

A dynamic software startup is seeking a motivated Junior Customer Success Engineer to manage client data and automate workflows.

A dynamic energy firm in London seeks an outstanding account executive to join their Customer Success Team. Candidates should have over 2 years of customer-facing experience, excellent relationship management skills, and a passion for sustainability.

This role involves leading customer success strategies, expanding account growth, and ensuring exceptional customer experiences. A leading logistics company is looking for a Head of Customer to join their Newstrade Commercial team in Greater London. The ideal candidate will have extensive experience

Act as a trusted partner to customers, leading onboarding, coordinating delivery activities and ensuring successful adoption of the platform and its capabilities. Proven experience in Customer Success, Account Management, or similar client‑facing roles within technology, SaaS, or EdTech. Enterpris

A growing AI video firm in Greater London is looking for a Customer Success Manager to enhance customer retention and engagement among mid-market clients. The role involves leading automated customer success programs, ensuring customer satisfaction and reducing churn. The ideal candidate will have o

A fast-growing fintech company is seeking a Customer Success Director to lead the expansion of their Customer Success function. This role involves building a high-performing global team, defining the vision and framework for Customer Success, and ensuring alignment with the company’s commercial st

A dynamic tech firm in London is seeking a Customer Success Engineer to build strong customer relationships and enhance support automation.

As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measurable outcomes. Support account growth by ensuring customers successfully deploy new capabilities and expand usage over time. Serve as the technica

A leading tech company in Greater London is seeking a Customer Success Engineer who speaks German. You will support customers in implementing and scaling the platform, focusing on technical onboarding and solutions. The role emphasizes collaboration and proactive customer engagement, offering the op

Supporting a rapidly growing customer base while balancing an ‘at-scale’ mentality with a customer‑centric approach is crucial for success in this role. As a Customer Success Associate at Go1, you’re pivotal in driving lasting customer value through engagement, adoption, and advocacy. At lea

AIdata analytics SaaS offering, providing marketers with a deep understanding of their customers’ behaviour and ability to automate highly relevant marketing content. With a passion for driving customer satisfaction, you will have a high‑touch consultative approach and excellent knowledge of the

A leading HR technology provider in Greater London seeks an experienced Customer Success Manager to enhance client relationships and drive success. Responsibilities include managing customer adoption and usage, executing tailored strategies, and engaging stakeholders at all levels.

The ideal candidate should have over 3 years of experience in Customer Success within a SaaS organization, focusing on customer retention and growth. A leading technology company in Greater London is seeking a Customer Success Manager to partner with higher education institutions across the UK and E

Reporting to the Director, Customer Success EMEA, you’ll define regional strategy, lead a high-performing team of CSMs, and drive alignment across functions to deliver world‑class customer outcomes. Represent the Voice of the Customer, influencing global Customer Success strategy and best practi

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day‑to‑day support that enables our customers to operate and grow. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the

United Kingdom - Meeting Insights Customer Success Manager. An ability to connect and build strong relationships with customers’ key stakeholders. AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced voice communications productivity solutions & services, for the digital workplace and

Understanding of customer success metrics and the ability to leverage data to inform strategy, optimize customer engagement, and achieve business outcomes, such as retention, expansion, and upsell. The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realiz

A leading digital marketing technology company in the United Kingdom is seeking a Strategic Customer Success Manager to enhance customer relationships and drive retention. The role requires over 7 years of experience in Customer Success and a strong understanding of digital marketing technologies. Y

Customer Success, Account Management, or related leadership experience in Capital Markets, Enterprise B2B SaaS, or Financial Data. As a Customer Sucess Director you will. Design data-driven strategies to improve platform adoption, drive new opportunity creation, and increase customer ROI.

What You’ll Do as Delivery & Customer Success. Act as the customer’s advocate within the organisation, ensuring feedback is escalated to the appropriate team.

Our customer base is growing faster than ever! We’re looking for experienced Enterprise Customer Success Managers to help us scale our UK business. Collaborate with customers to outline and execute Joint Success Plans; complete with clear objectives, milestones, owners, and success criteria. A his

Substantial experience in customer success management or a related field. Demonstrated success in managing key customer relationships and driving continuous improvement in a large, complex organisation. Attend customer meetings both ad‑hoc and as part of regular governance cadence, support develop

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. The ideal candidate will have over 5 years of experience in customer success management and a strong understanding

Act as a trusted advisor to agency and brand partners by deeply understanding client goals and proactively guiding them toward success. Monitor campaign performance, customer satisfaction, and retention, identifying risks and resolving issues swiftly. Partner cross‑functionally with product, reven

The Customer Success Manager will act as a trusted advisor to customers focusing on understanding their business needs, developing tailored use cases and ensuring successful adoption of Thomson Reuters solutions. We are seeking a customer-focused professional with a passion for solving complex busin

Proven experience in customer success, account management, or service delivery, ideally within the fire systems, building services, or facilities maintenance sector. Customer Success Manager within Fire Protection or similar. Customer Experience & Service Excellence.

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service.

A platform engineering firm in the UK is seeking a Customer Success Manager. This role will shape customer engagement, ensure value delivery, and connect Sales, Product, and Engineering through a consistent framework.

A cybersecurity innovator in Greater London is seeking a Customer Success Manager to manage the entire customer lifecycle, ensuring measurable adoption and retention. The ideal candidate will have over 7 years of experience in customer success or account management, showcasing exceptional communicat

A fast-growing startup in the UK is seeking a UK Customer Success Manager to enhance customer adoption and satisfaction within the education contract catering sector. This role involves managing a portfolio of clients and ensuring operational success through mobilisations and on-site support.

Customer Support Specialist to address complex customer inquiries through email and live chat. Ideal candidates will possess a Bachelor's degree and experience in customer support, demonstrating strong problem-solving skills in a fast-paced environment.

Years of SaaS Customer Success Experience. Customer Success Manager - Accounting. Leverage your Accounting / Controller background to deeply understand customer workflows and challenges.

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

The Customer Success organisation is composed of four teams: pre‑sales, customer success, account management and support. Customer Success, Account Management, or a client‑facing SaaS role (financial data experience a plus). The Customer Success Manager (CSM) role at AlphaSense is central to ens

A leading customer insight company is seeking a Director of Customer Success & Renewals in the UK. Preferred candidates will have 8+ years in Customer Success and a robust background in managing renewals within a SaaS environment. Responsibilities include driving customer adoption, retention, and re

The ideal candidate will bring strong financial acumen and a proven track record of successful team leadership to enhance customer satisfaction across various segments. A leading tech company is seeking a Senior Director for Global Customer Support to oversee the customer support organization and dr

The company is scaling rapidly and looking for a hands-on, strategic Customer Success leader to own the end-to-end customer experience and build a high-performing team. Experience leading or scaling Customer Success teams. Customer Success, Account Management, or similar roles in SaaS or fintech.

You’ll be a self‑starter with experience of developing tailored Customer Success plans for your client base, a problem‑solving and tenacious mentality, and plenty of examples of where you’ve pioneered new ideas and strategies to better support your customers. We’re looking for an experienc

The GreyNoise Customer Experience Specialist (CXS) is part of the GreyNoise Customer Experience (CX) team, which provides our customers with an industry-leading experience. This is a customer-centric position focused on ensuring our customers' success with GreyNoise is all but guaranteed. Act as the