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A leading cryptocurrency trading platform is looking for a Customer Success Specialist who is bilingual in English and Chinese. Ideal candidates should have over 2 years of experience in customer support within crypto or fintech, strong problem-solving skills, and a detail-oriented approach.

A dynamic foodservice company is seeking a Customer Success Manager to ensure customer satisfaction and help build their market-leading presence in the UK. Responsibilities include leading customer onboarding, managing relationships, and providing feedback to improve the platform.

A leading procurement platform provider in Greater London is seeking a Sr.Solutions Consultant to lead onboarding for new clients and manage their implementation processes.The ideal candidate will have 3 to 6 years of experience with finance or procurement systems such as Coupa or SAP S/4HANA, along

This role requires a proven background in customer success, strong leadership, and the ability to analyse customer data effectively. A financial services company based in London is seeking a Head of Customer Success to manage global teams and ensure exceptional client support.

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Ability to explain complex technical concepts in b

The role involves being the first point of contact for customer enquiries, managing a portfolio of customers, preparing quotations, processing orders, and providing technical support. The successful candidate should possess excellent communication skills, a positive attitude, and experience with sal

We partner with ambitious brands, from global leaders to fast-scaling startups, to build and grow e-commerce stores that engage, convert, and inspire customers.

An innovative EdTech business is seeking an experienced Customer Success Manager in Greater London to drive sales performance and develop high-value client relationships.

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. B2B customer success, account management or a related role, ideally in financial services, banking or fintech. Demonstrated success in customer retention and driving

Lead and scale the entire Customer Success function, transforming it into a growth driver. Own and implement the Customer Success strategy, building scalable playbooks and frameworks. Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence.

Candidates should have 2-3 years in customer success or account management and excellent communication skills.

Customer Success, Account Management, or customer-facing roles in SaaS or technical products. You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. Custo

A leading Insurtech firm in Greater London is seeking a Customer Success Manager with expertise in Marine Insurance. Ideal candidates will have experience in Customer Success within Insurtech environments and the ability to engage with senior stakeholders.

A leading AI solutions provider is seeking a Customer Success Manager to manage enterprise customer relationships. The ideal candidate has 4-8 years of experience in Customer Success or Account Management in a SaaS or AI-driven environment and possesses strong communication skills to convey business

The successful candidate will manage customer accounts, drive product adoption, and advocate for client needs. A health-tech company in the UK is seeking a Customer Success Manager to ensure clients derive maximum value from their solutions. Strong relationship-building skills and a customer-focused

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function.

The role involves managing a portfolio of customers, leveraging AI tools for communication, and hosting enablement programs to enhance customer experience. A leading global HR platform in the UK is seeking a Customer Success Manager to drive engagement for SMB clients.

As a Customer Success Manager, you will focus on reducing churn within our customer base and assist Key Account directors with Upsells and Uplifts, thereby increasing the annual revenue of the client. Ensure the customer is receiving the appropriate level of service as contractually agreed and defin

A leading recruitment agency is seeking an experienced Customer Success Manager to join an AI AdTech Retail Media platform in Greater London. The role involves leveraging Retail Media expertise to drive success for global brands through data-driven campaign management, primarily on Amazon.

A global information leader is seeking a Customer Success Manager to drive customer engagement and retention in Greater London. Ideal candidates will have experience in customer-facing roles, excellent communication skills, and the ability to leverage data insights for strategic growth. This role em

A leading cybersecurity firm is seeking a Network Security Customer Success Engineer to provide technical assistance and enhance customer value through SASE solutions. The ideal candidate will act as a technical liaison, guiding customers through integrations while having a strong background in netw

A leading customer experience platform is seeking an experienced Customer Success Manager in the United Kingdom.

This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. We're looking for a Customer Success Manager to join our remote team. Answering customer enquiries promptly via phone, email, and social media.

A leading recruitment agency in the UK is seeking a Customer Success Manager for the Construction SaaS sector. The ideal candidate will have 3-5+ years of experience in Customer Success, strong relationship-building skills, and a proven record in managing key accounts. This role focuses on managing

We’re looking for an experienced Customer Success Manager who can partner deeply with customers, guide meaningful adoption of CyberHQ, and help security leaders achieve measurable business and security outcomes. This is not a checkbox Customer Success (CS) role. Experienced Customer Success Manage

A dynamic HR technology firm in Greater London is seeking a Customer Success Manager to lead and mentor a team while driving customer engagement and retention. Candidates should possess strong analytical skills, negotiation abilities, and a customer-first attitude.

Possesses 3‑5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business. Customer Success Manager (£45k‑£50k + Equity) – Jack & Jill. We’re looking for an early‑stage Customer Success Manager to join our well‑funded healthtech SaaS platform based in London.

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. The ideal candidate has experience in customer success within the wealth tech sector and is familiar with AI technologies. You will serve as the main contact for customer

Magnet Forensics is seeking a highly experienced, strategic, and customer‑obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high‑value, and mission‑critical customers. The mission of the Flagship Customer Success Manager is to protect and gro

The Customer Success Manager (CSM) will be responsible for managing and nurturing relationships with top‑tier clients, including publishers, rights holders, and broadcasters. Minimum of 7 years of experience in customer success, account management, or a related role, preferably within the sports a

As Customer Success Manager, this role centres on building and maintaining long-term client relationships. Customer Success Manager Package. Get notified about new Customer Success Manager jobs in.

The Customer Success Manager is responsible for the day to day management of assigned customer accounts. You will have a strong understanding of customers’ business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customer

A VC-backed healthtech startup in London seeks a Customer Success Manager to take ownership of customer outcomes and foster long-term relationships with clients. In this role, you will drive adoption and retention of technology solutions, utilizing product data to resolve issues and define success m

Government Customer Success Manager. Customer Success, Account Management, or Strategic Partnerships. Government Customer Success Manager.

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

As an Enterprise Customer Success Manager at CyberArk, you will build key relationships with your customer base to ensure the CyberArk product implementation is completed successfully. Define success plan for at‑risk customers and execute in collaboration with functional team. Experience building

A healthcare technology company in London is seeking an SMB Customer Success Manager to guide new customers through onboarding and ensure successful adoption of their platform. Candidates should have 2-4 years of experience in customer success, strong organizational skills, and a customer-centric ap

A leading healthcare AI company is seeking a Customer Success Manager to drive client engagement and ensure effective adoption of its innovative AI products.

A leading workflow orchestration platform in the UK seeks a Customer Success Manager to foster client relationships and drive retention. Ideal for those with a strong customer success background and soft skills.

A global technology company is seeking a Customer Success Manager in London to enhance customer engagement and drive growth. The ideal candidate should have 3-5 years of SaaS Customer Success experience and excellent communication skills. You will foster long-term relationships, acting as a strategi

SaaS customer success, working with Fortune 100 companies and their executives. Collaborate on a Mutual Success Plan with clear objectives, success metrics, and next steps. London, England – reports to Director of Delivery of Customer Success.

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat

Support and help execute the UK Customer Success strategy. Work closely with the International Go‑To‑Market and Global Customer Success teams. Customer Success, Account Management, or similar.

A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.

A leading sales enablement firm in London is looking for a Sales Director, Customer Growth to manage customer relationships and drive their satisfaction and retention. The successful candidate will mentor the sales team, develop sales strategies, and commit to customer-centric values. This impactful

We are looking for a strategic and relationship-driven leader to oversee enterprise retail accounts, ensuring customer success through technology-enabled transformation. Customer Success & Strategic Account Management. Director – Customer Success (Retail Industry).

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product and Engineering through a consistent customer‑success framework. Evolve and scale the Customer Success function, building repeatable processes, runbooks, and engagement models inform