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PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Customers may engage through one-off programmes or through longer-term membership, with Customer Success playing a key role in helping individuals and businesses understand how to get the most value from the full ecosystem. Description The role The Customer Success Manager owns customer and member

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

Proven experience in Customer Success, Account Management or similar customer‑facing roles within SaaS or B2B environments;. Develop and execute success plans, defining customer goals, value milestones and measurable outcomes;. Execute standardised customer success playbooks and contribute to the

Lead and develop a Customer Success function of ~11 people, supporting a growing customer base and multi-location team structure. Head of Customer Success - Data & Insights. Customer Success leadership roles within a SaaS / subscription business (ideally data, intelligence, analytics, or similarly r

Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Lead, coach and grow a high-performing Customer Su

A tech company specializing in AI is seeking a Customer Success Representative to manage a portfolio of 200+ high-volume SaaS accounts. The role involves ensuring customer engagement, retention, and satisfaction while guiding customers to leverage Ultralytics' tools effectively.

Legatics is seeking a senior, commercially minded Director of Customer Solutions & Success (US) to own the end-to-end customer journey for our US customers — from pre-sales engagement and champion development, through onboarding and implementation, to live matters, adoption, and expansion. This is

A recruitment agency is looking for a Customer Success Executive in Cambridgeshire to enhance customer satisfaction and retention through exceptional relationship management. Candidates must have proven experience in customer service and excellent communication skills. The role involves building lon

A renowned technology company in the United Kingdom is seeking a Customer Success Leader to oversee teams across EMEA and drive the adoption of DevOps practices.

This position offers a chance to work with modern technologies and enhance customer experience. A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, en

Ensure clients successfully onboard and adopt solutions to achieve desired business outcomes. Use analytics to monitor client health, track success metrics, and identify risks and opportunities. Data‑driven decision‑making and proficiency with client success tools and metrics.

Customer Success, Account Management, or Consulting role at a B2B SaaS company. Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies. You adapt to whatever’s needed to drive customer success at speed.

A leading ERP SaaS provider based in the United Kingdom is seeking a Service Delivery / Customer Support Manager to lead their customer service and support operations. The ideal candidate will own customer experience and service standards while leading a dedicated team to ensure customer satisfactio

A successful 'Customer Success Manager' should have:. As a Customer Success Manager, the role is extremely diverse and working as a part of a vibrant and engaging team:. Assist the Senior Manager in refining Customer Success processes.

A leading energy solutions provider in the United Kingdom is seeking a Customer Success Manager to nurture relationships with key stakeholders and define success plans for their specific needs. The role focuses on maximizing revenue, enhancing customer satisfaction, and driving contract renewals. Id

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

Our team make-up is diverse including customer success managers, technical leads, developers, analysts across business, technology and testing as well as integrated marketing specialists. Experience in a client-facing role such as Customer Success Manager, Account Manager, Project Manager, or Operat

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Customer-first mindset, where you and the company win by helping our customers succeed. You w

A recruitment agency in the United Kingdom is looking for a Customer Success Manager to expand its Customer Success team. A driving license and previous experience in customer success are essential. The candidate will manage key accounts, foster customer relationships, and conduct presentations and

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

We are hiring a Customer Success Manager to join our small but growing Customer Success team. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from yo

A SaaS startup specializing in AI solutions is seeking a Customer Success Manager to oversee strategic customer relationships and enhance satisfaction. The role involves managing deployments, providing technical guidance, and analyzing customer data to suggest improvements.

Conduct regular, data-focused account reviews that are rooted in driving customer outcomes and resolving customer issues ahead of renewal. You’ll be successful in this role if you possess a blend of empathy, strategic thinking, and relentless dedication to customer satisfaction. Thanx helps region

Work with the Head of Customer Success to improve processes. As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. Reporting to the Head of Customer Success, you will col

A global information and analytics company is seeking a Customer Success Manager to maximize customer value from their solutions in Greater London. You will drive customer adoption and engagement while collaborating with internal teams to support client success. Ideal candidates should have experien

The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. Building strong relationships with customers at all levels, the CSM will share industry knowledge and best practices to ensure customers achieve their business go

A technology company in the United Kingdom seeks a Manager, Customer Experience to lead the Customer Support and Success teams. With a background in SaaS operations and a strong focus on customer education, this role is crucial for driving customer satisfaction and partnership value. The ideal candi

A dynamic energy firm in London seeks an outstanding account executive to join their Customer Success Team. Candidates should have over 2 years of customer-facing experience, excellent relationship management skills, and a passion for sustainability.

By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through retention of customers and health of the book of b

Customer Success Manager - Agriculture & Environment (Fresh Produce). Customer Success Manager - Agriculture & Environment (Fresh Produce). Through collaboration with other teams, you will contribute to increasing the functionality contained within our tools and help our customers develop stronger p

We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. You’ll help define and scale how Customer Success operates as the company grows. This role is critical to ensuring customers realize value, adopt the platform success

Senior Customer Success Engineer (CSE). Solutions Engineering, Technical Account Management, Customer Success Engineering, or Professional Services). Collaborate on customer success plans, executive business reviews, and health checks to highlight technical wins, mitigate risks, and surface expansio

We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. As a member of the Customer Success Team and reporting to the Head of Customer Succe

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. Gain experience in customer success and grow your career in a fast-paced environment. As part of the Customer Success team, y

As a trusted advisor to our customers, you’ll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. We’re looking for an Enterprise Customer Success Manager to join our team in London. Customer Success

Help your customers achieve their business goals and outcomes on the Salesforce platform by coordinating the completion of the Signature Success catalog of services as required for your customer. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s c

Your Role in Action**Drive Customer Success Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success Your SkillsExpertise managing accounts in a customer-facing role Experience in the software technology sector Ability to ad

An innovative edtech company in Greater London is seeking a Scaled Customer Success Manager to manage a portfolio of UK school partners. This role is pivotal in ensuring successful implementation of their platform among educators. The position requires excellent communication skills and an eagerness

A leading social impact company in London is seeking a Customer Success Manager to drive growth and build relationships with local councils and social care providers.

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills.

A cutting-edge technology firm in Greater London seeks a Customer Success Manager to drive customer outcomes and renewals. The successful candidate will manage the customer lifecycle, lead strategic reviews, and act as a product expert. This is a unique opportunity to be part of a passionate team fo

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

Birdeye is looking for experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. You possess high positive energy and love to work with customers and make them successful. Customer Success Manager at Birdeye in United Kingdom - Apply now!.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Our Client, a global VDI vendor is looking for their

Ideal candidates will have prior experience in account management or customer service, strong communication skills, and a proactive approach to customer engagement. A recruitment agency is seeking a Customer Success Manager to join a team in Newbury. This full-time position requires office presence