Customer support jobs in Manchester - Page 15Create job alerts

The main responsibilities for the role of Customer Support Quality Lead job based in East Sussex are: -Collaborate with the Technical Support Manager and wider technical support team to deliver a best-in-class customer experience for post-sale quality investigations and non-conformance management.

Role:Customer Support Engineer - WAMS. Provide L2/L3 customer support for WAMS applications, servers, and associated infrastructure. Excellent communication skills to interact with global customers and collaborate with cross-functional teams.

Collaborate with the Technical Support Manager and wider technical support team to deliver a best-in-class customer experience for post-sale quality investigations and non-conformance management. Ensure the right tools and systems are in place to provide clear customer support performance metrics an

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka). Support real-time and batch data processing using big data technologies and cloud platforms. Provide technical support and troubleshooting for GridOS Data Fabric deployments.

This role is the first point of contact for customers, supporting users via a customer portal and phone, logging and managing incidents, troubleshooting basic technical issues, and escalating more complex cases to 2nd Line/Customer Success teams. Act as first-line support for customer queries. Servi

Your responsibilities will include: Handling incoming customer queries via phone and email Processing customer orders accurately and efficiently Providing quotes and product information Managing delivery schedules and coordinating with internal teams Overseeing the end‑to‑end customer

Offering administration support within complex customer case management for key directors and the Customer Experience Manager and Head of Social Care Governance. You will work proactively with the Head of Social Care Governance and Customer Experience Manager to effectively oversee our customer expe

Role: Customer Support Engineer - DERMS. Prior experience supporting DERMS or other OT/IT grid management platforms. Deliver L2/L3 support for DERMS applications, integrations, and services.

An opportunity exists to join our Customer Support Team at our Manchester HQ as a Customer Support Service Engineer with frequent travel (~50%) to continental Europe, occasionally further afield. Execution of customer support contracts and preparation of visit reports. Providing customer technical s

Role: Customer Support Engineer - WAMS. Provide L2/L3 customer support for WAMS applications, servers, and associated infrastructure. Assist customers with system upgrades, patches, and hotfixes deployment.

Customer Support Team Lead - Broad Street West, Sheffield, EnglandCompany DescriptionSopra Banking Software works with more than 1,500 banks, building societies and specialized finance providers across more than 80 countries worldwide. Job DescriptionThe Customer Support Team Leader is responsible

Job Title: Senior Customer Support Management Professional Location: Yeovil, UK (Hybrid) 3 onsite 2 at home Pay Rate: £24-£30 per hour Hours: Monday - Friday 37 hour work week with core hours of 9:00-16:00; some flexibility expected for customer or travel needs. About the Role:Honeywell Aerospac

The Opportunity:If you're a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment,whilst inspiring your team to do the same, then we'd love to hear from you. You will be accountable for leading, developin

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services.

Role:Customer Support Engineer - WAMSKey Skills/ Screening QuestionsDetailed JDWAMS, Power Systems, EMS, DMS, SCADA, eterraBachelor's degree in Electrical Engineering, Computer Science, or related field.

Are you a tech-savvy problem solver who thrives on delivering world-class service? Do you want to join a company that is not just "well-known" but genuinely respected as a leader in its field? Our client, a highly regarded and long-established software platform based in Stoke-on-Trent, is looking fo

Role:Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms.

A leading fintech organization is seeking a Sales and Customer Support Agent in London to drive growth through stakeholder engagement. The role involves promoting payment solutions to taxi drivers and fleet owners, ensuring customer satisfaction through high-quality support, and building long-term r

The role involves managing customer inquiries, supporting tenancy management, and ensuring KPI compliance. A leading housing service provider in Greater London seeks a customer-focused Housing Administrator to enhance housing management services.

As a Remote Customer Support Assistant, you will provide professional and timely support to customers via chat, email, and phone. Remote Customer Support Assistant. VITA CV is hiring a Remote Customer Support Assistant to join a UK-based service provider.

The role involves completing administration tasks, supporting colleagues and customers, and ensuring effective communication within the team and with external clients.

The successful candidate will communicate with customers to maintain up-to-date information, handle customer complaints, and transfer paper documents into a digital format.

A leading logistics company in the UK is seeking a Customer Service Liaison Assistant to serve as a vital link between customers and delivery teams.

A leading recruitment agency is seeking Customer Service Agents in Winnersh, Reading to provide support for a top online car marketplace. This hybrid role involves handling customer enquiries via email and web chat, ensuring a smooth selling experience. Candidates must have proven customer service s

A growing organisation in Welwyn Garden City is seeking a Service Desk Advisor to manage customer accounts and provide exceptional support. Benefits include 25 days holiday plus bank holidays, wellbeing support, and more.

Candidates should have experience in omni-channel support, proven customer service skills, and the ability to thrive in a fast-paced environment. A global fan experience company in Greater London is seeking a Customer Solutions Manager to lead a team and ensure high service standards. This role invo

A leading international recruitment agency is seeking Customer Support Representatives to join vibrant multilingual teams across Europe, including sunny destinations like Portugal and Spain. Relocation support, flexible work options, and a competitive salary with bonuses are offered, providing a lif

Already have experience as an engineer working with instruments, customers, or labs, or would like your career to move towards this direction? Keen to continuously learn about new instruments, software, application, and consumables, to then help understanding and solving customer problems by deliver

As a Customer Support Representative (CSR) you will act as the frontline key person responsible for providing support and assistance to customers who have inquiries or issues with our product or services. Collaborate with other teams such as technical support specialists, support product specialists

Tier 2 Customer Support Engineer. As the technical backbone of UVeye’s European operations, you own complex issues end-to-end, support live production systems, and make sure customers stay operational. This role blends deep technical troubleshooting, customer‑facing responsibility, and close col

A leading logistics company in Stockport is seeking a Drivers Mate to assist in delivering products to customer premises. Responsibilities include working as part of a two-person team, loading and unloading goods, and providing excellent customer service.

This role involves supporting managers through the recruitment process, ensuring compliance with employment requirements, and providing excellent customer service. Flexible working arrangements are considered, ensuring a supportive and engaging environment for professional development.

Creating and updating quality educational content like intercom articles and FAQs to support automated customer support and share best practices. As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical supp

Responsibilities include handling customer inquiries, supporting the sales team, and various office duties. This full-time position requires excellent communication skills, a strong ability to multi-task, and a focus on customer service.

This role involves delivering exceptional service, responding to customer queries, and managing customer accounts. A leading healthcare supplier in Stockport is seeking a Dutch speaking Customer Service Representative.

Supporting the CEO to manage his workload and activities. Supporting the CEO to manage his workload and activities.

A leading clean-tech company in the United Kingdom seeks a Customer Service Manager to lead their support teams and enhance customer satisfaction. The ideal candidate should have strong experience in managing technical support in fast-paced environments, excellent communication skills, and a focus o

Actively share your expertise in the gambling industry and customer service best practices to proactively upskill the Customer Support team. Take escalations and answer queries from Customer Support Operators, providing coaching and mentoring where necessary. Help to ensure the smooth, efficient dai

A leading claims management company is looking for a Claims & Engineering Support Advisor to provide exceptional administrative and customer support.

As a Customer Support Specialist, you'll be the first point of contact for our customers and you’ll be helping solve any queries and help troubleshoot any problems. Identify customers who might be vulnerable and ensure we support them when needed. Put simply, our Customer Support Specialists are t

Providing customers with insurance and technical support directly via phone, email and chat; ensuring the best possible experience for customers. Adhering to Customer Support Team SLAs and KPIs. Minimum of 2 years of experience in a high-performing customer support environment.

A leading recruitment agency is seeking an Estimating Administrator based in West Kent to support a growing commercial team. The ideal candidate will manage customer inquiries and produce accurate quotations efficiently. Key skills include strong numerical skills, attention to detail, and experience

You'll engage with a variety of customers, providing support, installations, and repairs. A leading telecommunications company in the UK is seeking a Business Customer Support Technician Apprentice. This role offers the opportunity to develop technical skills and receive support throughout your appr

A telecommunications company in Greater London is looking for a Customer Support Associate. In this entry-level role, you will be part of the Global Support team, ensuring customers maximize the value of products. Responsibilities include managing customer interactions, using tools like Google BigQu

Working directly with developers from our customers, our Customer Support Engineers help some of them with massive scaling and others with getting started on new integrations. By providing this assistance, and escalating issues when necessary to our Engineering team, our Customer Support Engineers g

A logistics company in London seeks a Customer Service Representative for a 12-month fixed term contract. The successful candidate will provide exceptional customer service, manage shipment bookings, and liaise with internal departments to ensure smooth operations. Ideal applicants will be customer-

Responsibilities include managing projects from sales handover to report delivery, applying testing knowledge to support customer requests, and ensuring high levels of customer care. A leading analytical testing services provider in Manchester seeks a Technical Customer Service Advisor for the Cosme