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Customer Success for what it truly is a strategic driver of growth, retention, and long-term customer value, • Collaborate with global CS leadership to align on programs, frameworks, and best practices, balancing global consistency with local nuance, • Act as the regional voice of the cust

As Director of Customer Success Sales – EMEA, you will own the strategic success, retention, and expansion of a portfolio of enterprise retail customers across Europe, the Middle East, and Africa. Extensive experience in Customer Success, Consulting, or Client Executive roles within enterprise Saa

A director, vice president, or other customer success/experience leader with 20+ years experience managing customer success/experience teams either at or adjacent to the technology industry. Customer Success Coach - (Director/VP+) - UK/IE/Europe Remote. We are looking for senior leaders in customer

Procore is seeking a Senior Director for Customer Success & Solutions Engineering EMEA to drive total customer lifetime value by leading a dynamic team across the EMEA region.

Regional Director, Customer Success. Co-own Customer Success strategy with the VP, Customer-Facing Delivery. Demonstrated ability to evolve a Customer Success operating model, not just run one.

As a Senior Director, Customer Success & Solutions Engineering EMEA, you'll partner with global cross-functional leaders to establish strategic customer lifecycle plans and objectives to deliver against retention, adoption, and technical validation targets. Senior Director, Customer Success & Soluti

A data technology company in Greater London seeks a Director of Solutions Engineering to lead the Solutions Engineering team, ensuring customers maximize the value of their platform usage. This role involves providing technical expertise, engaging with clients, and driving solutions to enhance custo

A leading technology firm in Greater London seeks a Senior Director - Customer Success to lead their Technical Success team. The role requires at least 10 years of experience in customer success or solutions consulting within enterprise SaaS. You'll drive customer transformation and ensure success b

Lead and scale the Customer Success organization across the EMEA region, managing and mentoring teams of Customer Success Managers and Technical Account Managers while fostering a high-performance, accountable culture. Deep understanding of Customer Success operations, including lifecycle management

A leading financial infrastructure provider in Greater London seeks a Customer Success Director to manage Tier 1 customers and drive strategic initiatives. The ideal candidate will have over 8 years of experience in Customer Success or Account Management, with a strong understanding of the insurance

A leading retail pricing solutions company is seeking a Director of Customer Success Sales for EMEA. Essential qualifications include a strong executive presence, analytical acumen, and extensive experience in customer success in enterprise SaaS. The role focuses on strategic success, retention, and

The Customer Success Director is responsible for owning and growing a portfolio of Tier 1 customers, managing the end-to-end post-sale lifecycle for complex, high-value accounts. The Customer Success Director brings deep, established expertise in the insurance industry, including emerging trends, re

We are seeking a strategic and execution‑focused Senior Director of Customer Success to lead and scale our post‑sales organization across the Europe region. Job Title: Senior Director, Customer Success. Customer Success, Account Management, or related functions within SaaS.

As Customer Success & Key Accounts Director, you will be responsible for driving the strategy, growth, and retention of our top-tier accounts. Embed best practice in customer success management across key accounts. Significant experience in Customer Success or Key Account Management at a senior leve

The Senior Director - Customer Success Europe is a senior executive role responsible for leading the Technical Success function across a key global region. Reporting directly to the Global Head of Customer Success, this leader owns the performance, growth, and maturity of Sprinklr’s Technical Succ

A leading SaaS company seeks a Director of EU Services to oversee customer success across the European market. This role involves managing customer relationships, driving account health, and ensuring successful implementations of the platform. Candidates should have extensive experience in a custome

As a Director, Customer Success – Hotel Program Strategy, you will. Lead strategic customer engagement across assigned Stay clients, guiding them through all stages of the customer success management lifecycle. The salary range for candidates in applicable jurisdictions in the US for the position

What your impact will be: As Director of EDB’s Customer Success - EMEA region, you will lead our customer-centric strategy to ensure customers achieve outcomes and derive sustainable value from our solutions. Customer Success Management and Professional Services leadership in a high-growth B2B sof

A leading commerce partnership marketing platform in Greater London is seeking a Customer Success Director to oversee one of its largest clients. In this senior role, you will be responsible for customer delivery, leading a team, and executing account plans while developing relationships at a senior

RateGain is looking for a Senior Director of Customer Success to lead the post-sales organization across Europe. Candidates should possess 10–15 years of experience in Customer Success within SaaS, demonstrating strong leadership capabilities, especially in high-growth environments. This critical

As Director, Client Success, you’ll play a pivotal role in ensuring the success of the company’s most strategic clients. Director, Customer Success – AI Retail Media AdTech SaaS. Own key enterprise client relationships, drive measurable impact, and lead a high‑performing client success team.

A leading treasury and payment solutions company in London is seeking a Customer Success Director to manage Tier 1 customers. The ideal candidate will have a proven track record in customer success and account management within B2B SaaS or FinTech/InsurTech environments. This role drives the post-sa

A dynamic financial technology firm in Greater London seeks a Customer Success Director to oversee Tier 1 customer accounts. With over 8 years of experience in B2B SaaS, the candidate should have a proven track record in customer success and the ability to drive adoption in complex environments.

As the Customer Success Director, you will be one of the most senior members of the Customer Success team, retaining and growing one of impact. The Customer Success Director will also work closely with our Solutions team to develop a world-class technical implementation that will be the foundation f

Responsibilities include developing customer success strategies, managing revenue goals, and collaborating across multiple departments. News Corporation is hiring a Director, Account Management in Greater London. The role involves leading a team of Account Managers to drive customer retention and ac

The Customer Success Director is responsible for owning and growing a portfolio of Tier 1 customers, managing the end‑to‑end post‑sale lifecycle for complex, high‑value accounts. The Customer Success Director brings deep, established expertise in the insurance industry, including emerging tr

Regional Director of Customer Success to co-own the strategy and drive renewals accountability. The ideal candidate should have 8-10+ years in Customer Success and proven experience in leadership roles. Responsibilities include managing renewals forecasting, engaging with executives, and leading Cus

As our Strategic Customer Success Director, you will define and lead the strategy for how we partner with our most important customers in various industries including retail, fashion and market places. What we expect from you as Strategic Customer Success Director. Set and execute strategy: Define a

A leading global travel management company is seeking a Director, Customer Success – Hotel Program Strategy to lead strategic engagement and influence hotel category management for clients.

This role involves leading a team of Customer Success Managers to boost customer satisfaction and retention. The ideal candidate will have 3-5 years of experience in customer success and at least 2 years in a leadership role. Megaport is seeking a Regional Manager for Customer Success in Greater Lon

Director, Account Management to lead a team focused on customer retention and growth. This role involves managing Account Managers, developing customer success strategies, and ensuring smooth account transitions.

The role involves leading a team of Customer Success Managers, ensuring customer value realization, and driving retention strategies. A leading firm in analytics and data solutions is seeking a Senior Manager, Customer Success for the Power & Tech vertical in Greater London. You will collaborate cro

Act as a global connector and influencer Serve as the global point of alignment for Scale CS, influencing outcomes across teams without direct authority Partner closely with CS Leadership, Product, Marketing, Support, and RevOps to deliver a unified digital customer experience Run a test-and-learn o

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury.A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN K

What Success Looks Like (KPIs). Operations Director, Sales Manager, Fitness Manager, Academy Manager, Marketing Manager, Facilities Manager. Reporting to the Operations Director, the role ensures each club delivers against key business objectives across revenue, member experience, operational standa

We are currently seeking a Care Home Operations Manager to join our team and support homes across our North Division.As a Care Home Operations Manager at Barchester, you will travel across and support your patch to help us deliver the high standards we're known for, as well as provide inspirational

Identifying opportunities within established customers. Are comfortable managing their own territory, pipeline and customers. Managing and growing a regional customer base.

Think Specialist Recruitment is working with a business based in Wolverhampton who are looking for a highly organised, commercially aware Business Operations Manager/Chief of Staff to work directly alongside the Managing Director, acting as a true right-hand across a dynamic and fast-moving group of

Deliver efficient operations, effectively managing the team of drainage engineers / drainage surveyors, to ensure the business is meeting the clients needs in full & successfully fulfilling works orders. Book in customer site visits & drainage inspections. Deal with any customer queries rega

Interim Estates Operations Manager (Band 8a).Location: West MidlandsRate: £200-£240 per day Umbrella Inside IR35.An NHS organisation in the West Midlands is seeking an experienced Interim Estates Operations Manager to lead the delivery of operational estates services across a large acute site.This

Major loss adjusting practice seeks Chartered Surveyor to take on a technical management role.You will oversee a team of 8-9 Surveyors who provide guidance to the Domestic Major Loss Unit, the Agricultural & Rural Network and the Third Party Property Damage Liability team for the full range of b

Implement processes for capturing customer feedback, communicate success and track change where required. Process improvement and performance tracking coupled with customer feedback capture to continuously improve BlueBear operations and integration with Saab UK.

Present data, reports, and insights to demonstrate operational success. Successful candidates are required to undergo an enhanced DBS disclosure and children’s barred list check, which IFG will pay for.

Will be able to build strong relationships with customers, clients and employees. Will be able to demonstrate clear identification with all customer requirements. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience