Head of customer success jobs in Belfast - Page 2Create job alerts

Primary ResponsibilitiesDemonstrates role model customer behavioursActs as an inspirational role model across the group in the delivery of great customer serviceDevelops strong working partnerships with colleagues in Customer Service and across functions to support the delivery of best-in-class cust

Job Description:Head of Customer AccountsCompany:Trade MastermindLocation:Orton Southgate, PeterboroughJob Type:Full-time | PermanentWork Location:In PersonAbout Trade MastermindTrade Mastermind is the UKs leading business education and coaching organisation for the construction and trade industry.

Head of Customer ExperienceSalary £75,000 to £80,000 per annum, dependent on experienceFolkestone HybridAt Saga Insurance customer experience isnt just a function - its the heartbeat of everything we do. We are on a mission to deliver brilliantly simple, consistently exceptional experiences for o

In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. As Head o

A leading blockchain firm in the United Kingdom is seeking a Partner Success Leader to manage key customer relationships and improve client experience. The ideal candidate will have over 8 years of experience in B2B relationship management, particularly within fintech or blockchain, and a strong lea

History of successful deployments recognised as reference accounts. Lyrebird Health is building a category defining healthcare platform used daily by thousands of clinicians across the UK. This role owns customer delivery across the entire UK.

A strategic consulting firm in the UK seeks a Customer Experience & Operations Manager to enhance service performance and customer satisfaction. The ideal candidate will have strong analytical skills and a focus on delivering excellent customer experiences. This full-time position offers a flexible

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The opportunity as Head of Customer Experience. You stay at the frontier of the latest developments & ensure every bit

Reporting to the Global Head of Business, you will lead and scale Partner Success at Polygon Labs, owning relationships with some of the most strategic customers in the ecosystem. B2B relationship management, customer success, or account management, including leadership experience. Background in sca

A leading media company in the UK is seeking a Customer Insight Director to lead insight generation across various departments. The successful candidate will manage research projects, analyze data, and provide actionable recommendations to senior leaders. This position offers a hybrid working model

As Head of Customer Success, you will take the lead in being the voice of our customer base. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. Experience of managing a small Customer Success o

Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support. Berichtet an: Chief Executive Officer.

Partner closely with Customer Success, Product, Engineering, and other regional leaders to deliver a seamless, end-to-end customer experience. Head of Customer Operations – UKI. This role offers significant influence across regional execution and global direction, with accountability for performan

A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. This position focuses on customer retention and governance, offering a central role in a growing organization. Ideal candidates will have senior experience in Custome

DEIN NEUES UMFELD**Wir sind ein E-Commerce-Unternehmen und Spezialist für professionelle Zeltlösungen sowie Gartenprodukte – von Partyzelten und Gewächshäusern bis hin zu Weidezelten und industriellen Lagerhallen. Wir pflegen eine offene Kultur, lernen von- und miteinander und bieten zahlreich

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

This fully remote position offers opportunities for professional growth within a high-performance culture. The role involves driving client success and building effective communication frameworks. Ideal candidates should have 3-5 years of experience in account services, with strong communication and

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A leading provider of critical customer servic

An exciting opportunity has arisen for a Head of Customer Success to lead the customer success function, strengthen client relationships, and drive long-term value and retention across a client base. Lead and mentor a team of Customer Success Managers. Are you a Customer Success professional with le

This is an opportunity to shape how customer operations works in a modern energy business and play a central role in building a function that is efficient, resilient and customer-focused. This is a key leadership role, reporting to the CEO, with responsibility for building a high-performing customer

Head of Customer Operations – Financial Data Vendor.

Head of Customer Operations (London, Hybrid) - £650pd - inside IR35. You will be responsible for establishing the full customer operations capability for a fast growing fintech business. This role covers customer operations, financial crime operations, credit and operational resilience.

Global Head of Customer Experience. Lead resource planning and operational readiness ahead of high-volume trading periods. CX leader who has already operated ahead of the curve.

Proficient in Microsoft Office with strong literacy and numeric skills. This role will offer you a split between their Belfast office-based and site duties, as well as:Competitive Salary & Bonus Scheme. Be part of a growing, innovative organisation shaping the future of utilities and civils delivery

Proficient in Microsoft office. The ideal candidate will regularly meet and maintain relationships with existing direct and indirect customers, as well as end users, key decision makers and trade associations to promote sales and growth and identify and develop new customers and opportunities for fu

If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. Join our Swansea Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone,

Proficient in Microsoft office. There will be a significant amount of travel within the UK, with driving as the primary mode of transport, as well as limited overseas travel. The ideal candidate will regularly meet and maintain relationships with existing direct and indirect customers, as well as en

As part of your wide range of responsibilities, you can expect to help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns, and promote policies within our care homes. Proficient in IT systems, including MS Office and care management software, for re

Strong IT skills including Microsoft Office and CRM platforms. Working closely with the client’s Specification and Commercial teams, the successful candidate will be responsible for securing and protecting specifications, tracking and pricing projects, and developing strong, long-term commercial r

As our Head of Field Operations, you lead teams delivering field services in an area that has been through a period of change and now needs stability, improvement, and clear direction. At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you

Every aspect of a Masterclass event is designed to deliver total peace of mind for group leaders while creating lasting sporting memories for students. You will play a key role in shaping the future growth of the MasterClass football programme, using your market knowledge and relationships to identi

Flexible to work evenings, weekends, and Bank Holidays to support the needs of the business. You'll be the ambassador for sales excellence in your club, leading by example, implementing smart strategies, and building strong relationships both inside and outside of the gym. Driving new member sales w

The Head of Tour Delivery & Logistics owns the end to end delivery of all tours once sold, ensuring trips are planned, resourced, and delivered safely, efficiently, and to agreed quality standards. Hybrid working pattern between our office and home (2 days at home, 3 in the office). Head of Product

SP_TRA #LI-CLI This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that consider

What Youll Do Own and manage a territory of estate agent customers Build strong relationships with key decision-makers across your patch Conduct regular in-person customer meetings and account reviews Drive product adoption and identify upsell opportunities Deliver product demos, onboarding sessions

Handle operational issues quickly and professionally. Successful referrals qualify for our candidate referral scheme. In return, our client is offering up to £44,000 with OTE bonuses.

Head of Control Centre Operations Location: Belfast (Hybrid) Reports to: Director of Operations Description We are hiring for our client, SONI (System Operator for Northern Ireland), a leading organisation in the energy sector, for the position of Head of Control Centre Operations. Based in Belfast,

Benefits Company vehicle and equipment provided Pension Progression opportunities Bonus / commission structure In this role you will Manage and schedule service and installation engineers Coordinate breakdowns, callouts and planned maintenance visits Oversee job workflow from booking through to comp

Salary £30,000 - £32,500 + Great Additional Benefits (Top Company) + Fantastic work benefits and Environment + Holiday Package & Progression Opportunities Key Responsibilities: Act as a main point of contact for customers both locally and international based; Build strong, credible relationships w

Key roles and responsibilities: Ensure high levels of customer retention and repeat sales through exceptional customer care, account management and successful onboarding of new customers. We welcome applications from candidates with the following skills: account management, new business, customer re

This is a remote working & field-based relationship role (with the rest of your time working from home), ideal for someone who thrives on building networks, generating new business, and supporting broker partners to deliver successful lending outcomes. Key responsibilities include: Building long-ter

What Were Looking For 5+ years experience in key account management or strategic sales roles Proven track record of managing and growing large customer accounts Strong negotiation and relationship management skills Comfortable working with senior stakeholders and complex organisations Strategic thin

OR; Substantial relevant operations management experience acquired through a combination of job related vocational training and on the job experience in an accommodation / hospitality / cleaning environment involving large numbers of customers and leading a large team of staff (50 plus) Experience o

At Avondale Foods Ltd we are recruiting for a Technical Operations Manager to oversee the technical aspects of production ensuring compliance and the successful execution of processes and factory standards are upheld. Plan, coordinate and implement technical projects to ensure success and achievemen

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Act as the primary point of contact for day-to-day customer need. This is a hybrid role combining customer success, account management, and in

Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. Someone who is proactive, solutions-focused, an

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Own relationships with a portfolio of customers from onboarding through renewal. B2B SaaS or services (customer success, account management, o