Head of customer success jobs in Belfast - Page 3Create job alerts

Job Description:Head of Customer AccountsCompany:Trade MastermindLocation:Orton Southgate, PeterboroughJob Type:Full-time | PermanentWork Location:In PersonAbout Trade MastermindTrade Mastermind is the UKs leading business education and coaching organisation for the construction and trade industry.

Head of Customer ExperienceSalary £75,000 to £80,000 per annum, dependent on experienceFolkestone HybridAt Saga Insurance customer experience isnt just a function - its the heartbeat of everything we do. We are on a mission to deliver brilliantly simple, consistently exceptional experiences for o

Primary ResponsibilitiesDemonstrates role model customer behavioursActs as an inspirational role model across the group in the delivery of great customer serviceDevelops strong working partnerships with colleagues in Customer Service and across functions to support the delivery of best-in-class cust

Head of Customer Operations – UKI. Partner closely with Customer Success, Product, Engineering, and other regional leaders to deliver a seamless, end-to-end customer experience. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalis

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. Fella US + Delilah US + Baddie US Rolling 30d Churn % (# of subscribers in Stripe who end 30d window with no active su

A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. Ideal candidates will have senior experience in Customer Success or Account Management within SaaS or ERP environments, emphasizing commercial acumen and the ability

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

As Head of Customer Success, you will take the lead in being the voice of our customer base. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. Solid customer facing experience from Customer Su

A leading blockchain firm in the United Kingdom is seeking a Partner Success Leader to manage key customer relationships and improve client experience. The ideal candidate will have over 8 years of experience in B2B relationship management, particularly within fintech or blockchain, and a strong lea

This fully remote position offers opportunities for professional growth within a high-performance culture. The role involves driving client success and building effective communication frameworks. Ideal candidates should have 3-5 years of experience in account services, with strong communication and

Reporting to the Global Head of Business, you will lead and scale Partner Success at Polygon Labs, owning relationships with some of the most strategic customers in the ecosystem. B2B relationship management, customer success, or account management, including leadership experience. Background in sca

DEIN NEUES UMFELD**Wir sind ein E-Commerce-Unternehmen und Spezialist für professionelle Zeltlösungen sowie Gartenprodukte – von Partyzelten und Gewächshäusern bis hin zu Weidezelten und industriellen Lagerhallen. Wir pflegen eine offene Kultur, lernen von- und miteinander und bieten zahlreich

A strategic consulting firm in the UK seeks a Customer Experience & Operations Manager to enhance service performance and customer satisfaction. The ideal candidate will have strong analytical skills and a focus on delivering excellent customer experiences. This full-time position offers a flexible

Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support. Berichtet an: Chief Executive Officer.

History of successful deployments recognised as reference accounts. You will franchise our delivery model into the UK, establish the systems that define excellence, and create a delivery engine capable of scaling across a national health system. Establish customer engagement standards across demos,

A leading media company in the UK is seeking a Customer Insight Director to lead insight generation across various departments. The successful candidate will manage research projects, analyze data, and provide actionable recommendations to senior leaders. This position offers a hybrid working model

In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. If you’

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

Global Head of Customer Experience. Lead resource planning and operational readiness ahead of high-volume trading periods. CX leader who has already operated ahead of the curve.

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. A leading provider of critical customer servic

An exciting opportunity has arisen for a Head of Customer Success to lead the customer success function, strengthen client relationships, and drive long-term value and retention across a client base. Lead and mentor a team of Customer Success Managers. Knowledge of customer success best practices an

Head of Customer Operations (London, Hybrid) - £650pd - inside IR35. Embed Consumer Duty principles and ensure consistently fair customer outcomes across all operational decisions. Senior‑level experience leading customer operations in a UK regulated financial services environment.

This is an opportunity to shape how customer operations works in a modern energy business and play a central role in building a function that is efficient, resilient and customer-focused. This is a key leadership role, reporting to the CEO, with responsibility for building a high-performing customer

Head of Customer Operations – Financial Data Vendor.

Proficient in Microsoft Office with strong literacy and numeric skills. This role will offer you a split between their Belfast office-based and site duties, as well as:Competitive Salary & Bonus Scheme. Be part of a growing, innovative organisation shaping the future of utilities and civils delivery

Proficient in IT systems, including MS Office and care management software, for record-keeping and reporting. As part of your wide range of responsibilities, you can expect to help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns, and promote poli

You will play a key role in shaping the future growth of the MasterClass football programme, using your market knowledge and relationships to identify new opportunities, drive enquiry conversion and increase the long term value of our client base. Every aspect of a Masterclass event is designed to d

As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). As such, we will never ask for any type

The Head of Tour Delivery & Logistics owns the end to end delivery of all tours once sold, ensuring trips are planned, resourced, and delivered safely, efficiently, and to agreed quality standards. Manage the rota and performance of the on call / out of hours team, ensuring 24/7 operational coverage

OR; Substantial relevant operations management experience acquired through a combination of job related vocational training and on the job experience in an accommodation / hospitality / cleaning environment involving large numbers of customers and leading a large team of staff (50 plus) Experience o

Salary: £31,000 - £34,000 (DOE) + bonus (OTE up to ~£47,600) Key Responsibilities Act as the primary point of contact for a portfolio of customer accounts, delivering a high standard of service and support Build and maintain strong, long-lasting relationships, understanding customer needs and ens

In return, our client is offering up to £44,000 with OTE bonuses. We're keen to speak to removals and logistics professionals, with strong organisation and communication skills, and experience in removals, logistics, or transport operations. Handle operational issues quickly and professionally

This is a remote working & field-based relationship role (with the rest of your time working from home), ideal for someone who thrives on building networks, generating new business, and supporting broker partners to deliver successful lending outcomes. Key responsibilities include: Building long-ter

At Avondale Foods Ltd we are recruiting for a Technical Operations Manager to oversee the technical aspects of production ensuring compliance and the successful execution of processes and factory standards are upheld. Plan, coordinate and implement technical projects to ensure success and achievemen

Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. Someone who is proactive, solutions-focused, an

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. This is a hybrid role combining customer success, account management, and inside sales. Gain hands-on experience across customer success and s

Key Responsibilities Manage, retain, and grow a portfolio of key customer accounts Develop and execute account plans to drive revenue growth and long-term value Build strong, multi-level relationships across client organisations Identify and develop new business opportunities within existing account

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Act as the primary point of contact for day-to-day customer need. Gain hands-on experience across customer success and sales.

Salary & Benefits Competitive salary package Hybrid working model 4-day working week to support work-life balance Additional day's leave for your birthday Life and medical insurance Employer pension contributions Regular social events and team-building activities Complimentary snacks, tea and coffee

Key Responsibilities: Oversee the smooth day-to-day running of the office, ensuring high-quality service delivery across workplace operations, facilities, and administrative support Lead, manage and develop a multi-disciplinary team, fostering a high-performance and collaborative culture Manage oper

Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure t

Here are some of the benefits we offer: 23 days holiday allowance + 2 company days + bank holidays After each year in the company, you get an extra day (up to 4 days) Private medical healthcare Pension contribution up to 5% Access to Wellhub, offering flexible access to gyms, wellness apps, and well

A standard of behavioural and technical competencies required of all job roles to help the organisation to achieve a level of excellence. Ability to use computers for various tasks such as data entry, internet research, and navigating different software programs, such as Microsoft Excel, Word, Outlo

We partner with one of the UKs fastest growing companies in their sector successful, expanding, award winning and incredibly popular. They are now looking for a Restaurant Operations Manager based in the North West area, a great opportunity for a current operations/area manager or a multi-site mana

Area Sales Manager – North A classic territory sales role: * Roughly 50% account management / 50% new business * Managing and growing a regional customer base * Winning new business across end users, integrators and distribution * Full ownership of territory, pipeline and diary 2

You will be responsible for managing a portfolio of B2B clients, supporting onboarding, and helping customers maximise the value of the company's services. We are working with a leading provider of B2B energy and transport solutions to recruit an Account Manager. This role is ideal for a proactive s

Account Manager (FMCG / Manufacturing).Company Car + Bonus (OTE £60k) + Private Healthcare + Enhanced Holidays + Progression + Company Benefits.North West England (Field-Based).Are you an Account Manager from a manufacturing, FMCG, or distribution background, looking to join a fast-growing business

Your primary objective is to ensure the successful execution of all contracts in line with commissioner specifications, funding rules, financial profiles, and quality expectations. You will play a pivotal role in maximising contract performance, optimising resource allocation, mitigating risks, and