Head of customer success jobs in Belfast - Page 4Create job alerts

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. As He

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

Head of UK & Ireland Customer Success (HCM) leads HCM customer success across the UK&I market unit. Coordinate SAP resources across Customer Success Managers, Services, Sales, Product and Global Customer Success Centres. The role is accountable for delivering customer outcomes, adoption, experience

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The power of focus: We live in a world of power laws and we cannot overestimate the unimportance of practically everyt

A recruitment partner is seeking a Head of Customer Success to lead a strategic team in a remote-first environment in the United Kingdom. The role involves overseeing the entire customer journey, from onboarding to post-sales support. Candidates should have at least 5 years of experience in client-f

As Head of Customer Success, you will take the lead in being the voice of our customer base. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. Solid customer facing experience from Customer Su

A leading recruitment partner in the UK is seeking a Head of Employer Success to build a high-performing team and drive retention and advocacy across employer partnerships. The role involves leading customer success functions, managing enterprise-level relationships, and collaborating across various

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

We are seeking a strategic and experienced Head of Customer Success to lead and scale the global customer experience function. We are currently looking for a Head of Customer Success in United Kingdom. This role offers full ownership of the end-to-end customer journey, from onboarding to post-sales

That’s why we’re hiring our first Head of Employer Success, a senior leader who can build a modern, high‑performing Customer Success function that drives retention, renewal, impact and advocacy across our employer base. Experience designing and scaling customer success functions. You’re an e

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

A leading customer service organization in the United Kingdom is seeking a Director of Customer Service to lead a complex and high-performing team during a period of strategic transformation. The ideal candidate will have significant experience in social housing or a customer-focused sector, with a

The “Head of Customer Experience” will delight customers with insanely great service through a near‑pathological obsession with CX. Opportunity: Head of Customer Experience. We’re a young startup, still in Day 1, and all our work is ahead of us.

History of successful deployments recognised as reference accounts. You will franchise our delivery model into the UK, establish the systems that define excellence, and create a delivery engine capable of scaling across a national health system. Establish customer engagement standards across demos,

We’re hiring a Head of Customer Experience. Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. It's a product of an age of oil and gas, riddled with markups and middlemen.

Success in this role is measured by clear ownership of Technical Success, reduced CTO and VP Engineering involvement in day-to-day customer work, faster and more predictable onboarding, strong trust from Sales and CS, and clear visibility into quality, throughput, and team capacity. TAMs exist to ta

A global technology leader in the United Kingdom is seeking a Head of Customer Engineering to lead teams responsible for cloud transformation outcomes. In this role, you will manage customer partnerships, define technical go-to-market strategies, and resolve technical roadblocks. The ideal candidate

A leading email security solution provider is seeking a Head of Customer Success to drive customer outcomes and maximize retention. Ideal candidates will have over 7 years of experience in Customer Success in a B2B SaaS environment, with a strong focus on customer adoption, retention metrics, and te

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system

A high-growth HR tech company in the United Kingdom is looking for a Head of Customer Engineering to establish the Technical Success function. This remote role involves managing two teams, overseeing technical customer outcomes, and ensuring effective delivery and enablement. The ideal candidate wil

The Head of Client Success is a strategic leadership role accountable for ensuring the successful implementation, sustained adoption, and long‑term value realisation of RM’s enterprise solutions across key customer sectors and regions. The Head of Customer Success provides leadership to a crucia

Head of Customer Operations – UKI. Partner closely with Customer Success, Product, Engineering, and other regional leaders to deliver a seamless, end-to-end customer experience. A senior customer operations leader with 5+ years’ experience leading Customer Support and/or Operations teams in a Sa

Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support. Berichtet an: Chief Executive Officer.

Success in this role is measured by clear ownership of Technical Success, reduced CTO and VP Engineering involvement in day-to-day customer work, faster and more predictable onboarding, strong trust from Sales and CS, and clear visibility into quality, throughput, and team capacity. You’ll have de

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The Regional Head of Customer Care is responsible for leading the Customer Care function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post‑completion journey. This role exists as part of the regional senior leadership team, and t

A dynamic healthcare startup is seeking a Head of Customer Experience to enhance patient satisfaction and scale customer base to 350k/month by 2026. In this role, you will manage all customer-facing teams, driving service excellence through innovative AI solutions and rigorous performance monitoring

As a Head of Customer Engineering (CE), you lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Lead a team of CE Manage

This fully remote position offers opportunities for professional growth within a high-performance culture. The role involves driving client success and building effective communication frameworks. Ideal candidates should have 3-5 years of experience in account services, with strong communication and

A high-growth HR tech company in the United Kingdom seeks a Head of Technical Success to lead the newly established function. The ideal candidate will possess substantial experience in technical customer roles and a deep understanding of APIs and SaaS products. They will work hands-on with teams to

A leading homebuilding company in the UK is seeking a Regional Head of Customer Care to lead the Customer Care function. This role involves ensuring high service standards and overseeing a team of customer care professionals. You will collaborate with various teams to improve customer experience and

The Head of Customer Success will build a modern, metrics-driven CS organization that delivers measurable value to customers while serving as a key growth lever for the business. Customer Success function as we enter the next phase of growth. Build, lead, and develop a high-performing team of Custom

We strive to ensure that each member of our team, regardless of their department or role, prioritises the success of the customer in every interaction. Our customer success programmes are pivotal in maintaining dynamic feedback channels with our product teams, ensuring that we are always enhancing o

Il tutto sfidando , pianificando e ispirando il team di vendita a raggiungere con successo gli obiettivi di vendita mensili individuali e di club per i nuovi membri. Un autodidatta che orgoglioso di offrire un'esperienza di vendita di qualit. In qualit di Sales Manager, farai da mentore , influenzer

We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. Minimum 2+ years of Hot

MCR Property Group is seeking an experienced and commercially driven Sales & Revenue Manager to lead revenue and brand strategy across a growing portfolio of luxury hotels and serviced apartments in Central London. This xwzovoh is a pivotal role for a hospitality professional who understands how to

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What We Offer Hybrid working and flexible hours Free parking and EV charging onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discou

The role: With a full copy of the Job Spec available on request, the Sales and Marketing Manager will: Work hand in hand with the GM, Group Marketing Manager, Group Director of Sales and Marketing and the Revenue Manager to maximise sales, drive the brand and manage a team of up to 3 people in Sales

What Youll Be Doing Building target account lists within key sectors Reaching out via phone, email, and LinkedIn with research-led messaging Speaking with Fleet Managers, Operations Directors, H&S leaders, and business owners Running structured discovery conversations around safety risk, insurance e

The role offers a strong balance of account management and new business, with full support from an experienced internal team. You'll need to be self-motivated, professional and confident managing your territory autonomously. If you're an experienced pharma sales professional looking for your next mo

This is an excellent opportunity for an experienced FMCG sales professional to take ownership of key customer relationships, deliver commercial plans, and play a pivotal role in driving sustainable, profitable growth within the Northern Ireland market. Management of pricing, promotions, retros and a

Key Responsibilities Manage, retain, and strategically develop an existing portfolio of commercial insurance clients Build strong, long-term relationships with senior stakeholders across multiple industry sectors Provide tailored advice across a broad range of commercial insurance classes and risk m

The successful candidate can expect to work mainly office hours, Monday to Friday (35 hours per week excluding breaks), with a degree of flexibility for weekend work depending on the needs of the business, and to support the variety of events and functions offered to our guests. Skills: Account Mana

Days Annual Leave Support from head office on design, pricing and technical aspects to close bigger sales. They have a long history of servicing customer across NI & Ireland. To be seriously considered, you must have strong sales experience and construction knowledge, industry contacts and ideally s

Grow sales of support and systems Develop and manage key contractor relationships Identify new project and market opportunities Negotiate commercial terms and deliver profitable growth Provide technical sales support and project input Lead and motivate sales activity The Candidate: Proven sales mana

The Role: Ownership of key national and regional wholesale / retail accounts across NI Delivery of annual volume, revenue and contribution targets Building and maintaining strong, commercially focused customer relationships Leading Joint Business Planning (JBP) and managing promotional and trade spe