Trabajos head of customer success en Edinburgh - Page 2Crear alertas

As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Lead a team of CE M

The Customer Success Manager plays a pivotal role in delivering a consistent, high-quality customer experience across our portfolio of membership, training, qualifications, and advisory services. We are recruiting a Customer Success Manager to strengthen the experience of our business customers, ens

Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support. Berichtet an: Chief Executive Officer.

History of successful deployments recognised as reference accounts. Strong understanding of NHS politics, procurement and stakeholder dynamics. At Lyrebird, we don’t just write code — we help shape the future of the human experience.

Head of Customer Outcomes, Regulatory and Data Controls. This role provides thought leadership and direction on the effective implementation of the first line of defence model, supporting the business to grow safely, ensure good customer outcomes and improve the control environment through data and

A leading media company in the UK is seeking a Customer Insight Director to lead insight generation across various departments. The successful candidate will manage research projects, analyze data, and provide actionable recommendations to senior leaders. This position offers a hybrid working model

A leading blockchain firm in the United Kingdom is seeking a Partner Success Leader to manage key customer relationships and improve client experience. The ideal candidate will have over 8 years of experience in B2B relationship management, particularly within fintech or blockchain, and a strong lea

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

This fully remote position offers opportunities for professional growth within a high-performance culture. The role involves driving client success and building effective communication frameworks. Ideal candidates should have 3-5 years of experience in account services, with strong communication and

Partner closely with Customer Success, Product, Engineering, and other regional leaders to deliver a seamless, end-to-end customer experience. Head of Customer Operations – UKI. A senior customer operations leader with 5+ years’ experience leading Customer Support and/or Operations teams in a Sa

Ark seeks a knowledgeable and passionate Head of Year at Ark Blake Academy in the United Kingdom. The position offers excellent professional development opportunities and a supportive leadership team.

Network Plus is looking for a Head of Customer to lead how we understand, manage and improve customer experience across the business. You will own the Group Customer Strategy, drive improvement in customer performance and work directly with contract teams and client representatives to strengthen how

A strategic consulting firm in the UK seeks a Customer Experience & Operations Manager to enhance service performance and customer satisfaction. This full-time position offers a flexible salary depending on experience and includes a car allowance and pension. The ideal candidate will have strong ana

As Head of Customer Success, you will take the lead in being the voice of our customer base. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. You’ll own the customer success processes, enga

In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. As Head o

Reporting to the Global Head of Business, you will lead and scale Partner Success at Polygon Labs, owning relationships with some of the most strategic customers in the ecosystem. B2B relationship management, customer success, or account management, including leadership experience. Background in sca

A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. Ideal candidates will have senior experience in Customer Success or Account Management within SaaS or ERP environments, emphasizing commercial acumen and the ability

The Chartered Institute of Export & International Trade is looking for a Customer Success Manager to enhance the experience of its business customers. Suitable candidates should have strong customer success experience, excellent organisational skills, and CRM proficiency. You will ensure outstanding

As part of your wide range of responsibilities, you can expect to help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns, and promote policies within our care homes. Proficient in IT systems, including MS Office and care management software, for re

Strengthen SUNMI’s brand presence, products, and solutions while ensuring high levels of customer satisfaction. Ensure a high level of customer satisfaction by coordinating internal resources across technical, support, and service functions. Our goal is to transform traditional stores into smart b

Strong commercial instincts with a track record of driving revenue growth. Work at the intersection of gaming, technology, and environmental impact. High levels of ownership, autonomy, and opportunity for progression.

Bournemouth, UK (Hybrid 3 days a week in the office). Your mission is to own customer renewals, strengthen relationships, and unlock new opportunities through strategic upselling and cross-selling within the Adobe portfolio. Introduce customers to Adobe’s cutting-edge solutions like Firefly, Adobe

If this sounds of interest—or you know someone who would be a great fit—please feel free to reach out or message me directly.

Develop long-term account strategies to grow share of wallet and customer lifetime value. Manage customer relationships from pre-sales, technical clarification, contracting, and order execution to after-sales support. Deep understanding of utility-scale energy storage use cases (e.

You’ll work with cutting-edge orthopaedic technologies that help surgeons achieve better patient outcomes - while benefiting from professional development, autonomy, and recognition for your success. Are you a results-driven orthopaedic sales professional with experience in sports medicine? This i

Driving commercial offering: regularly revisit commercial offering, leveraging voice of customer and internal stakeholders to build innovative offering, geared towards ease of repair and best usage of fleet for customers. Coordinating the reactive management of customer repairs: ensure optimal speed

Examples of messaging, campaigns, or sales assets. Voice-Swap is building the infrastructure for the next generation of music and voice. We’re hiring a Commercial Marketing Manager to take ownership of how marketing drives enterprise pipeline and revenue.

Acting as the key link between product innovation and the commercial team, this role plays a pivotal role in ensuring our products meet the needs of the customers and are positioned for long-term success. Adapt messaging to different customer audiences, from a national level to regional medicines m

For the right person, it offers the chance to make a tangible impact in a business that values judgement, initiative and continuous improvement - while avoiding the narrowness of a pure finance role or the ambiguity of a purely operational one. Wilkinson & Associates is delighted to be exclusively e

They are now looking for a Senior Account Manager to take ownership of a portfolio of utility sector clients. Our client is a market-leading provider of advanced software solutions tailored to the construction and built environment sectors. They provide innovative software solutions that power some

CPJ are working with a highly respected and well-established KBB manufacturer who are strengthening their National Merchants channel and are now looking to appoint a Key Account Manager to take ownership of a high-profile portfolio of strategic National Merchants across the UK. Ability to influence

A Key Account Sales Manager is required at Carbon Activated Europe, a proud member of the Carbon Activated Group of companies, a leading global manufacturer and distributor of activated carbon products and services to a wide and diverse range of customers and industries. Strong people management ski

You’ll join a collaborative team in a business that invests in development, encourages innovation and supports long-term career progression — all while working with some of the biggest brands in FMCG and helping grow the next generation of them. In this role, you will take ownership of your cust

The role focuses on strengthening customer relationships, improving sales and profitability, and generating new business opportunities. Proficient with Salesforce CRM or similar tools. Join us and be part of a team where diversity and equal opportunities truly make a difference.

They are now seeking an experienced Account Manager to take ownership of a portfolio of public sector accounts. Our client is a market-leading provider of advanced software solutions tailored to the construction and built environment sectors. Backed by over £100m in funding, they’ve doubled headc

You will act as the primary face of the business to a major national logistics customer, owning day‑to‑day account management, coordination, and performance. High‑profile customer exposure. If this sounds like the kind of role where you add value through control, credibility, and execution, we

Tesco account, one of the most strategic and high-profile customers in the UK & Ireland business. This is a pivotal role responsible for delivering sustainable growth across the biggest moments of the year, with some of the biggest brands. You’ll own the end-to-end customer relationship, shape joi

Round 3: Shortlisted candidates to meet with CEO/Founder and Head of Research. This is an exciting opportunity as we continue to grow and are looking for someone who can take the lead on one of our most important accounts, building strong partnerships and helping shape the next phase of its developm

An innovative neuroscience organisation is preparing for the launch of a new epilepsy product and is looking to appoint a Key Account / Market Access Specialist to lead access strategy across Scotland, Northern Ireland, and NE England. Lead local pull‑through of national approvals and support laun

To create detailed individual customer plans which lead to win:win solutions for both the customer and the organisation. Ability to manage the demands of a portfolio of products. To have a full understanding of the customer, their needs and their environment in each Key Account.

By placing patients and customers at the heart of everything we do, we drive high performance through accountability, consistency, and a strong governance structure. With a portfolio of over 130 products — including 70 licensed medicines — we’re proud to support healthcare professionals and pa

We’re looking for a data-driven Account Manager to support the success, retention, and growth of our enterprise client base. Drive adoption and expansion of Intentsify’s data, software, and activation solutions across client organisations and stakeholders. Drive customer advocacy through case st

Reporting to the UK Head of Sales, the Key Account Manager will lead growth within the Gym & Independent channel, owning commercial performance across independent gyms, specialist sports nutrition retailers, and regional distribution partners. Proficient in Microsoft Excel, PowerPoint, and Word. Sol

As a hands-on and successful Account Manager you are aware of the developments in the solar market and the needs of our partners (installers and distributors). You are the main point of contact for all customer matters, and you will anticipate our customer needs;. The UK team is part of the Enstall

Bachelor's degree plus 2 years of category management or sales experience reflecting increasing levels of responsibility; OR High school diploma or country-issued equivalent plus 6 years of category management or sales experience reflecting increasing levels of responsibility. Success in the role co

Education & Years of Experience: Bachelor’s degree in technical, engineering, business or related field with 2+ years of successful technical sales experience OR 4+ years of successful technical sales experience. Monitors regional customer satisfaction and communicates customer concerns to the nam

Proven record of account growth and customer retention. The role focuses on delivering profitable growth within existing customers while re-engaging dormant accounts and winning back previously lost business. You will act as the main commercial contact for customers, ensuring alignment between custo