Trabajos operations lead en Reino Unido - Page 8

Our client, a growing enterprise seeking to enhance its IT operations, is looking for an experienced Senior Infrastructure & Security Engineer to take ownership of 3rd-line infrastructure and cybersecurity support. This hands-on role requires deep technical competency, project experience, and a proactive attitude, ensuring stability, security, and efficiency in the company’s IT environment. As part of IT Operations, you will collaborate with stakeholders and lead efforts to design, build, and implement solution architecture. The company is shifting toward a more mature enterprise IT framework, leveraging Microsoft 365 and Azure (with AWS experience as a nice-to-have). Key Responsibilities • Provide 3rd-line infrastructure and security support, ensuring system reliability and cybersecurity best practices., • Design and implement cloud-based and on-premise IT solutions, supporting Azure and Microsoft 365 environments., • Collaborate with 1st and 2nd line engineers, offering mentorship and technical leadership., • Drive solution design, IT operations, and network security in an enterprise-level setting., • Oversee Active Directory (AD) conversion, ensuring seamless integration into the IT environment., • Work within a customer-facing role, ensuring IT systems align with business needs., • Participate in infrastructure transformation initiatives, aligning with enterprise-level standards., • Ensure compliance with cybersecurity and regulatory frameworks while implementing risk mitigation strategies. Key Requirements • Proven experience in senior infrastructure and security engineering roles., • Strong technical competency in cloud and cybersecurity, ideally within an enterprise or SME environment., • Hands-on expertise with Microsoft 365, Azure, and networking (AWS is a plus)., • Experience in solution architecture, IT operations, and infrastructure design., • Practical experience in cybersecurity, system design, and infrastructure architecture., • Capable of rolling up sleeves and leading projects from conception to implementation., • A background working with large-scale IT environments. If you're an experienced Infrastructure & Security Engineer with a passion for hands-on technical work and solution architecture, we’d love to hear from you!

Make A Difference Everyday We are seeking a Registered Manager to join the team! Hart House is an open supported living unit and is staffed 24 hours per day. Staff have vast experience working with people with dual diagnosis and those with a forensic history. What You’ll be Doing • Leadership: Lead, motivate and develop a dedicated care team., • Oversee the day-to-day operations, • Regulatory Compliance: Ensure the home meets the Government and CQC- equivalent standards., • Financial Management: Manage budgets and resources to contribute to the home’s financial sustainability., • Create strong relationships with residents, families and care professionals, • At least 1+ years’ experience as a Registered Manager in a care or nursing home., • Registered with CQC – Preferable but not essential., • Experience with Mental Health & Challenging Behaviour, • Strong Knowledge and confidence in CQC regulations, Safeguarding and quality standards., • Access to mandatory training with opportunities for further professional development and career growth, • Auto enrolment Pension, • Career development opportunities, • Eligibility for blue light card

Interim ERP Project Manager Contract/Hybrid-working Who we are Grant Thornton’s Agile Talent Community is a network of contract professionals, giving you the opportunity to work with our clients alongside Grant Thornton teams on a project-by-project basis whilst being supported by our dedicated Agile Talent team. You can choose to work with Grant Thornton as an Independent Consultant either through your own limited company or on inside IR35 terms. Joining us in Technology Consulting Our Technology Consulting team helps clients navigate strategic technology change, we advise Private Equity and corporate clients to help them make critical technology investment decisions. From pre-deal technology due diligence to post-deal value creation planning, we assess technology risks, opportunities and operating models to determine how “future-fit” an organisation really is. We also support clients with major technology decisions, running Spec & Select engagements to help them choose the right platforms, partners and architecture for their growth. Joining the Agile Talent Community as an experienced ERP Project Manager, you will have the freedom to work on projects that you choose, whether full or part-time and support our clients and internal teams on short to medium-term assignments. We’re looking for a dynamic Project Manager who can lead projects end-to-end . Skills and experience required: • Extensive experience managing full lifecycle ERP (such as Oracle Cloud, SAP, Dynamics 365, Workday, NetSuite, Infor, Coins, etc) implementations, covering project planning, system configuration, customization, testing, user training, and successful go-live deployment., • Strong knowledge of Finance and operations business processes., • Lead risk management and mitigation strategies., • Support change management activities and stakeholder engagement throughout the project cycle., • Strong writing, presentation and communication skills., • Ability to work unsupervised and to time and budget. Development: Your development is important to us and as part of the Agile Talent Community you will be able to work alongside our permanent teams as well as our clients, giving you variety and opportunity to develop new skills. Our team is here to support you, with finding new projects as well as navigating the freelance regulation. Engagement: As a member of our Community, you will also be invited to events, which can help your wellbeing, educate you about the market you operate in, help you connect with the business as well as other members of the Community. Doing what’s right ahead of what’s easy Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people and those who work alongside our teams, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect each other helps everyone to perform at the best of their ability and realize their potential. How to join You’ll first apply through by sending your CV and some basic details. If your skills match what we are looking for, one of our recruiters will get in touch and walk you through the interview process. If there’s interest to continue, we’ll invite you to an interview with some of our key business leads. If successful, the final step will be to complete the onboarding process and background checks. We strive to ensure all our information, products, and services are accessible to everyone. If you need any adjustments to our processes to help you apply for our roles, please get in touch with the recruiter.

Location: London, Potters Bar, Bristol or Isle of Man (Hybrid working options available) Canada Life UK has helped individuals, families and businesses secure their financial futures for over 120 years. We are evolving into a more modern, customer-centric, and engineering-led organisation. As we modernise our IT estate and shifting our focus towards cloud, SaaS/PaaS, and product-centric delivery models, we are creating engineering excellence and empowered teams. Job Purpose We are now looking for a Lead Engineer to provide hands on technical leadership within our Home Finance product engineering team – the team responsible for the systems that power our mortgage origination and servicing capabilities. Why join us? • Shape the future of Home Finance - You will lead the technical evolution of our bespoke Ruby on Rails based mortgage origination and servicing platform, designing modern, resilient and scalable solutions. Our bespoke mortgage system is built using Ruby on Rails, MySQL & JavaScript., • True empowerment and autonomy - You will be in a hands on role where you influence architecture, delivery, operational excellence and culture across the product. You will work closely with Product Owners, Engineering Managers and operational teams to optimise flow, deliver customer value and modernise our platforms., • Modern engineering focus - You will drive adoption of agile, DevSecOps and modern engineering practices, optimising the flow of change and reducing time to value. You will help shape the technology roadmap and contribute to architectural decisions and cloud migration strategies. Key Duties/Responsibilities This is a hands on Lead Engineer role in a stream aligned product engineering team, focused on the Home Finance application stack. You will set and uphold technical standards, guide solution design and support the team in delivering high quality, compliant software that underpins our Home Finance operations and customer outcomes. In this role responsibilities include: • Lead, coach and inspire engineers in a stream aligned product team, fostering a culture of continuous improvement, psychological safety and high performance., • Deepen our adoption of agile, DevSecOps and modern engineering practices, optimising the flow of change and reducing time to value., • Collaborate cross functionally to deliver secure, stable and scalable solutions that support Home Finance operations and customer outcomes., • Ensure regulatory compliance (including FCA MCOB) and operational excellence across the platform., • Shape the technology roadmap, contributing to architectural decisions and cloud migration strategies., • Manage operational risk, security posture, monitoring, alerting and incident response for Home Finance systems., • Use data and insights to guide prioritisation, engineering improvements and product decisions., • Support the Engineering Manager with talent development to build a high performing engineering capability., • Remove waste to improve cost efficiency and increase value delivery for our customers., • Define and track team and departmental OKRs, ensuring alignment with Canada Life’s strategy., • Build strong relationships with third party suppliers to maximise value and service quality. Skills, Knowledge and Experience Technical expertise • Bring strong, hands on engineering skills together with the breadth to lead a modern product centric team., • Strong understanding of mortgage origination/administration systems or comparable regulated financial platforms., • Experience delivering and operating web based MVC applications (e.g. Ruby on Rails, React) and APIs., • Skilled in designing, managing and optimising relational SQL databases., • Hands on knowledge of cloud platforms (Azure or GCP) and cloud native architectures., • Broad engineering experience across DevSecOps, automation, CI/CD, infrastructure, monitoring and security best practice (“shift left”)., • Proven track record of running critical production services with a focus on stability, performance and security., • Experience with React or other modern JavaScript frameworks is highly desirable, complementing our Ruby on Rails and JavaScript mortgage platform., • Comfortable designing, building, testing, deploying and supporting software using agile and DevOps practices, and improving the route to production through automated CI/CD pipelines and environment support up to and including production. Leadership and delivery • Experience to helping build high performing, motivated and curious teams., • Confident working with OKRs and outcome driven delivery., • Able to communicate complex technical ideas simply and persuasively., • Skilled at navigating ambiguity, prioritising effectively and influencing senior stakeholders., • Collaborative, pragmatic and adept at building trust across product, engineering and operational teams., • Demonstrate strong teamwork, communication and problem solving skills, with the ability to collaborate effectively with cross functional teams, alongside excellent time and self management through effective planning and prioritisation of tasks., • Proven and demonstrable engineering capability, with experience leading on technical delivery, • A passion for modern, inclusive engineering and the ability to inspire and develop others.

Customer Experience & Contact Platform Architect - Manager London Manchester Edinburgh CL7 Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Service team, you will: • Work in a technical capacity contributing through hands-on CCaaS/AI design and build to deliver customer experience and contact platforms at scale, • Be at the forefront of CCaaS and AI innovation, helping clients build connected, always-on service models for their customers, • Work with leading organisations across multiple industries, contributing to large-scale customer and platform transformations, • Support clients in defining a customer-first mindset and reshaping their business and operating models, • Transform customer journeys and service interactions using data, CCaaS platforms and AI to create seamless and consistent experiences, • Reinvent the customer service ecosystem by improving how products, services and channels work together, • Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions, • Shape and deliver transformational customer platform solutions for clients who want deeper understanding of how customers engage with their products and services, • Continue to build practitioner skills in areas such as GenAI, human-centred design and modern service architecture, • Support the integration of cloud-based customer and CCaaS platforms (for example Microsoft Dynamics Contact Centre, Amazon Connect, Genesys Cloud CX, or Google CCaaS/CES), • Collaborate with colleagues across Accenture’s global network, learning from specialists who share a passion for customer experience, platforms and AI, • Lead multi-disciplinary teams to understand client requirements and shape CCaaS and AI focused transformation programmes, • Lead the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre. This may involve hands-on build or overseeing delivery teams, and includes supporting integration with AI platforms like Sierra and ElevenLabs, • Collaborate across Accenture to share knowledge, build reusable assets and strengthen our CCaaS and AI capability, • Apply deep understanding of enterprise platforms and architectures, staying current with emerging CCaaS and AI trends and guiding teams on optimal design, • Shape the strategic direction of CCaaS and AI transformation programmes, either through deep expertise in enterprise platforms and architectures, • Design and hands-on expertise with at least one major CCaaS platform (e.g. Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre), • Experience solutioning integrations between CCaaS platforms and AI services, automation tools, or adjacent customer systems through hands-on design/build, • Strong analytical skills and the ability to translate business and technical requirements into platform designs or customer journeys, • Ability to design technical solutions or customer journeys across hyperscalers and modern customer platforms, • Strong communication skills, • Relevant certifications from organisations such-as Amazon, Genesys, Google or Microsoft, • Experience architecting and building advanced features in platforms such as Google CCaaS/CES, Amazon Connect, Genesys Cloud CX or Microsoft Dynamics Contact Centre, especially where AI capabilities are involved, • Practical designing or building AI agents or conversational AI solutions using tools such as Co-Pilot Studio, Sierra or ElevenLabs, • Ability to demonstrate CCaaS and AI solutions you’ve contributed to through direct technical build (flows, routing, integrations etc.), • Strong understanding of customer engagement and service technologies from a design/build perspective 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. * Family-friendly and flexible work policies. * Attractive pension plan with financial wellbeing support and resources. * Private healthcare insurance plan and Mental Wellbeing support. * Employee Assistance Program, Career Development and Counselling. * A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all se

Head of Product - Data / Data Product Owner / Data Product Manager / Head of Data Products / Lead Data Product Manager 6 month initial contract - £550-650 per day - Outside IR35 Overview Our FinTech client is scaling its Data capability as part of a major multi-year transformation. At the centre of this is the build-out of a modern Data Platform and Data Marketplace on Snowflake and AWS, designed to support system modernisation, domain ownership, and long-term growth. The organisation has experienced significant demand for its data services and is now establishing multiple Data Product Squads to support both transformation and ongoing operations. It is a product leadership position operating across platform evolution, integration, and structured data enablement. The Role You will work within a growing Data Product structure, partnering closely with Data engineering, architecture, and business stakeholders to shape and deliver scalable data capabilities. The role is multfaceted but a Product purist role, shaping the Product roadmap and strategy, managing the back long, triaging issues and outputs and really ensuring successful delivery. As part of the wider transformation, the organisation is migrating core systems - including a move from a legacy CRM to Salesforce - and ensuring these platforms integrate effectively into the Snowflake-based data ecosystem. Your focus will be on: • Data Product management and domain ownership, • Data Product Roadmap shaping and delivery, • System integration and data migration, • Shaping Data semantics and semantic layer, • Scalable, well-governed data products Key Responsibilities • Own and manage the data product backlog and roadmap for your domain, • Act as the primary interface between Data and platform engineering teams and a range of business stakeholders, • Support integration of new enterprise systems, including Salesforce, into the data platform, • Oversee data flows into Snowflake and ensure alignment with architectural standards, • Define and evolve structured data domains within the marketplace, • Manage demand intake ("front door"), triage priorities, and align delivery to strategic goals, • Balance short-term operational needs with long-term platform objectives, • Ensure clarity around data definitions, ownership, modelling, and standards, • Understand technical debt and architectural layers to support informed product decisions, • Navigate complex stakeholder discussions and manage expectations across multiple workstreams Experience Required • Strong Experience as a Data Product Manager, Head of Data Products, Lead Data Product Owner,, • Strong understanding of modern cloud data products / platforms, • Good knowledge of Data Semantics, • Experience working closely with data engineers and platform teams, • Exposure to enterprise system integration or migration programmes (Salesforce experience beneficial but not essential), • Understanding of data modelling, domain design, and structured data products, • Ability to manage competing priorities in a fast-paced FinTech environment, • Strong stakeholder management and roadmap ownership experience Why This Role • Join a brilliant FinTech investing heavily in its long-term data and technology capability, during a really exciting time for them., • Shape a modern data marketplace from a product perspective, • Contribute to enterprise-wide system transformation, • Be part of building a structured and high performing Data Product function Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Senior Developer (Python) Play a key role in shaping the technology behind one of the UK’s most recognised brands. This is an opportunity to join a large-scale digital transformation, helping to build secure, automated and resilient platforms that ultimately power meaningful change across the country. Role Overview: • Location: Watford/Hybrid (3 days per week in the office), • Package: £70,000- £80,000 & 10% Annual Bonus, • Lead the design, deployment and optimisation of cloud automation and monitoring platforms across a complex estate., • Champion best practice in security, compliance and cost efficiency within AWS environments., • Build and maintain robust monitoring, alerting and observability frameworks., • Create dashboards that translate technical performance into clear business insight., • Develop and enhance automation workflows, including CI/CD pipelines and deployment processes., • Configure and manage system integrations and scheduling tools to ensure seamless operations., • Support capacity planning and deep technical troubleshooting across infrastructure and gaming platforms., • Collaborate with technical and delivery leads to break down work into clear, achievable tasks and maintain quality standards., • Minimum of 5 years of experience as a Developer using Python, including object-orientated programming and automation scripting., • Experience working on automation and monitoring is essential., • Strong hands-on experience with AWS, including ECS, Fargate, Lambda, API Gateway, DynamoDB and EventBridge., • Infrastructure as Code expertise using Terraform and configuration management with Ansible., • Containerisation experience with Docker and modern deployment practices., • Proven experience building CI/CD pipelines (GitHub Actions preferred)., • Monitoring and observability tooling experience (e.g. AppDynamics, Grafana, InfluxDB, Vault, Consul or similar)., • Solid *nix systems administration and low-level troubleshooting capability., • Strong understanding of networking fundamentals (TCP/IP, HTTP/S, REST APIs, encryption, certificates)., • Annual bonus scheme and matched pension contributions up to 8.5%., • 26 days’ holiday plus bank holidays and additional life days., • Private medical cover, life assurance and enhanced parental leave., • £500 annual wellness allowance plus access to personal trainers and nutritional support., • Discounted health assessments and financial coaching., • A genuine commitment to inclusion, accessibility and sustainability. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Lead Tech Architect - 6-Month Contract | £750/day (Inside IR35) Locations: London, Bristol, Manchester, or Birmingham (Flexible)Clearance: The ideal candidate will hold active SC clearance Start: ASAP Overview We're looking for an experienced Lead Tech Architect with deep Azure expertise and a strong background in secure cloud solution design. You'll play a critical role in shaping cloud architecture aligned with NCSC principles, strengthening security posture, and guiding the delivery of modern cloud services across a complex environment. • Travel:, • ~1× per month to London for team meetings/workshops Core Technical Skills • Azure-focused cloud architecture & infrastructure, • Solution architecture and technical design, • Security & compliance: aligning solutions with NCSC cloud security principles, • Azure Active Directory (AAD) / Entra ID, • Azure SQL, • Identity & access management (IAM), • Cloud networking & hybrid connectivity, • Application hosting, • Automation using:, • Microsoft 365, • DSC, • Maestro, • PowerShell, • PowerBI

About the RoleWe are seeking an experienced Sales Leader to run the engine room of our sales and service operations. This is a hands-on leadership role in a fast-paced, phone-based environment, overseeing a hybrid team of 6 (3 Sales Executives and 3 Account Managers covering Customer Service).You will focus on managing call quantity and quality, driving daily performance metrics, and ensuring your team delivers outstanding commercial results and customer experiences. If you thrive in a high-energy sales environment and know how to motivate phone-based teams to hit their KPIs, this role is ideal for you.Key ResponsibilitiesTeam Leadership • Lead, motivate, and coach a team of 6 sales and account management professionals., • Run daily stand-ups, morning meetings, and engagement sessions to keep the team aligned and energized., • Oversee phone activity, ensuring target dial rates, talk times, and daily outreach routines are met., • Conduct call monitoring and quality assurance checks to maintain high standards for compliance, tone, and commercial effectiveness.Performance & KPI Management, • Monitor and report on key metrics including conversion rates, call volumes, retention targets, and customer satisfaction., • Maintain visibility of team performance, providing coaching to address gaps and celebrate achievements., • Ensure accurate data entry in CRM systems, including pipeline data and account notes.Sales & Service Excellence, • Manage the end-to-end customer lifecycle, ensuring smooth handoffs between sales and account management., • Act as an escalation point for complex customer queries, sales objections, or retention conversations., • Support revenue growth by identifying cross-sell and upsell opportunities during account management calls.Coaching & Development, • Conduct regular call listening, side-by-side coaching, and 1-to-1 feedback sessions., • Coordinate onboarding for new team members to ensure a smooth ramp-up on the phones., • Foster a culture of resilience, discipline, and continuous improvement across the desk.Skills & Experience, • Proven management experience in a call centre, sales desk, or team leader role in a high-velocity, phone-based environment., • Strong people leadership skills with a track record of coaching and motivating phone-based teams., • Metric-driven mindset with knowledge of commercial KPIs, sales funnels, and customer success principles., • Excellent communication skills, able to handle escalations calmly and command attention., • Highly organised, able to manage multiple priorities in a fast-paced environment., • Tech-savvy, proficient in CRM systems and data dashboards to make informed decisions.Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Genesys Cloud WFM Specialist Paying between £60,000-70,000 depending on experience. Remote based.Leading CCaaS Provider A market-leading Contact Centre as a Service provider is expanding its Professional Services function and is seeking an accomplished Genesys Cloud WFM Specialist. This is an excellent opportunity to shape large-scale workforce management transformations for major enterprise clients while working with one of the most innovative platforms in the industry. Key Responsibilities • Lead end-to-end WFM workstreams within complex Genesys Cloud implementations., • Facilitate high-quality workshops with operational, technical, and senior stakeholder groups., • Translate business requirements into robust, scalable WFM solution designs., • Configure, optimise, and deploy Genesys Cloud WFM capabilities across enterprise environments., • Provide expert guidance on forecasting, scheduling, intraday management, and long-term planning., • Support change management, user adoption, and post-deployment optimisation., • Significant hands-on experience with Genesys Cloud WFM in enterprise-scale implementations., • Proven ability to run workshops, gather requirements, and influence senior stakeholders., • Strong understanding of contact centre operations and WFM best practice., • Confident in designing and delivering complex WFM solutions., • Excellent communication skills with a consultative, customer-focused approach. Must be based in the UK. Remote based. Paying between £60,000-£70,000, depending on experience.

Avenues is a community where people smile, laugh, grow and achieve great things. We are looking for a Service Manager to join the team in our Greenwich/Kidbrooke Service. This service is home to ten adults living across three bungalows who have multiple and profound learning disabilities and complex health needs, and are non-verbal. Our people we support do enjoy going out and about into their local community so we are providing a service vehicle therefore it would be desirable for the successful applicant to hold a full UK driving license but this is not essential. You will have the amazing opportunity to make a wonderful impact on people’s lives and supporting the Service Manager to build and lead a great team who you will support on shifts as part of the role, receiving full support from the beginning of your journey with us. We just ask that you share our values and you have a fun, positive and can do attitude! In this role you will motivate and inspire your team to provide outstanding support through effective training, coaching, and leadership by example. Acting as a role model you will empower the people we support to have active and fulfilling lives aligned with their needs and aspirations. You will be responsible for transitions of the people we support, Rotas’, support plans, managing budgets, and monthly reports as well as recruitment, development and management of staff. On call duties will also be included. Due to the role, a majority of the working week will be Monday-Friday 9-5; however, there is some flexibility to adjust these hours across the week to suit the service. There could be some occasional shift work where you will need to observe practices and ensure standards are being maintained across the services. There is also an aspect of on call required within the role. Your values should match ours: Respect: We treat people as we would wish to be treated ourselves. Excellence: We don’t settle for okay, we are determined to achieve more. Integrity: We do the right thing, even if it takes more time and effort. Pride: The work we do is something we want to tell others we are part of. The ideal Service Manager looks like this: • Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs., • Work with the Senior Operations Manager and be the Registered Manager with CQC to deliver safe, high quality services for the people supported., • Has the skills and commitment to coaching and developing a team, with an emphasis on Practice Leadership with to develop and align practice., • Understands the balance between keeping the person safe and positive risk taking., • Deliver best practice based on Positive Behavioral Support principles, adopting Active Support and delivering high quality person centered support., • Level 5 diploma or equivalent experience., • Able to look at budgets and financial information to support the service remain financially viable. For more details about the role, please have a look at the role profile. Benefits you can expect:• £ 37,080 per annum• High quality training that supports your career development.• Paid enhanced DBS check.• Flexible working.• Shopping discount via Blue Light Card and The Bene£its website.• Contributory pension scheme with life assurance.• Free and confidential 24/7 access to a health portal, counselling and support.• Recommend a Friend scheme – earn up to £500. As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.

L2 Linux Engineer, Assoc Manager, Sr Analyst Salary: Competitive salary and package (Depending on level of experience) Locations: London (must be willing to travel to client sites throughout the UK on an adhoc basis). Accenture are partnering with scaled UK AI compute pioneers to lead the charge on next-generation infrastructure. To support this endeavour, we’re building a high-performance compute operations team in London. Our work will be sensitive, secure, 24x7 and on the most up-to-date high density compute stacks available. Shift teams will be setup and operate 24x7 and successful candidates working on shift will be paid a shift premium for the non-standard unsociable shift hours that will be part of that rota.? Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Key Responsibilities: -Managing and maintaining Linux including installation, configuration, and troubleshooting. -Managing and supporting Hypervisors -Deployment and configuration clusters On-Premises and Private Cloud platforms. -Deploying clusters in a containerized environment. -Perform system administration, networking, scripting, and automation to ensure efficient system operations. -Effective line and shift management, people development and leadership for junior team members -Respond to real-time alerts and dashboards for compute, storage, and networking resources to detect service-impacting events. -Perform initial triage and isolation for incidents following established runbooks and procedures. -Document incidents, actions, and outcomes accurately in the incident management system. Support service delivery and SLA compliance -Ensure thorough shift handovers documenting operational status and ongoing incidents. -Investigate and resolve incidents escalated from L1.5 Engineers, conducting in-depth analysis of compute, storage, and network issues. -Develop and refine troubleshooting guides, runbooks, and knowledge base articles. -Coordinate with engineering, automation, and vendor teams for persistent or complex technical problems. -Monitor and analyse performance metrics and incident trends, recommending proactive measures for reliability improvements. -Mentor L1.5 Engineers to support skill development and knowledge sharing. -Participate in shift rotations and on-call schedules as required. -Eligibility for UK Government security clearance Required Skills: -Linux experience -Technical experience in networking, storage, compute, and related infrastructure. -Strong understanding of network protocols, configurations, and security measures within a Linux environment.<

Technical Delivery Manager Location: Hybrid - 2 days per week in the Croydon office, with occasional travel to Solihull based on business needsSecurity Clearance: SC and NPPV3 Vetting Clearance required About the Role We are looking for an experienced Technical Delivery Manager to lead the successful delivery of complex digital and technology projects within a large-scale public sector environment. In this role, you'll create the conditions for high-performing, multidisciplinary teams to thrive - enabling self-organisation while promoting a strong culture of transparency, collaboration, and continuous learning. You'll play a key role in delivering high-profile digital transformation programmes while ensuring the stability and reliability of critical national infrastructure. Acting as the bridge between technical teams and stakeholders, you'll oversee delivery from concept through to live service, combining strong delivery management, technical leadership, and service transition expertise. Key Responsibilities * Plan, execute, and deliver software and infrastructure projects on time and within budget * Lead cross-functional teams including developers, architects, engineers, service desk, and operations teams * Manage end-to-end delivery of complex technical initiatives involving multiple workstreams * Coordinate dependencies, timelines, and technical delivery across teams * Communicate delivery progress, risks, and outcomes to internal and external stakeholders * Identify delivery risks and implement effective mitigation strategies * Champion agile delivery practices and continuous improvement * Oversee smooth handover from project delivery into live service operations * Maintain accurate documentation and reporting of delivery progress and outcomes Essential Skills and Experience * 10+ years' hands-on delivery experience on digital or technology projects within consultancy, government, or large-scale enterprise environments * 5+ years' experience working with cloud technologies, preferably AWS (e.g. EC2, RDS, ELB, EBS, EFS, S3, VPC, Glacier, IAM, CloudWatch, KMS) * Strong experience managing incident, problem, and change management processes * Proficiency with Git, Jira, Confluence, and ServiceNow * Proven ability to engage effectively with senior stakeholders and end users, building trust and credibility quickly * Strong written, verbal, and presentation skills with excellent attention to detail * Highly organised, self-motivated, and comfortable working in collaborative, team-based environments * A genuine passion for digital and technology, with a commitment to continuous learning and development What We're Looking For * Strong relationship management skills with internal teams, stakeholders, and third-party suppliers * Ability to drive outcomes and business value through effective coordination and governance * Experience and enthusiasm for working within Central Government and similar regulated sectors * Strategic mindset with a focus on customer satisfaction and operational excellence Why Join Us? * Work as part of a collaborative, high-performing delivery team * Contribute to innovative and impactful public sector programmes * Gain exposure to cutting-edge technologies, tools, and delivery methodologies If you're a driven and experienced Technical Delivery Manager looking to make a real impact, we'd love to hear from you. Apply now to be part of exciting and meaningful digital transformation projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Dynamics 365 Senior Developer - London OverviewWe are seeking an experienced Dynamics 365 Senior Developer to lead the design, development, and delivery of Microsoft Dynamics 365 solutions. This London-based role is ideal for someone with strong technical expertise and excellent collaboration skills, working closely with stakeholders, architects, and functional consultants to build high-quality, scalable systems. Salary£75,000 per annum Key Responsibilities Design, develop, and customise Dynamics 365 CE/CRM solutions. Build and maintain plugins, workflows, custom actions, JavaScript, Power Automate flows, and system integrations. Lead full lifecycle development from technical design through to deployment. Partner with functional consultants to translate business needs into robust technical solutions. Develop and maintain integrations using APIs and third-party systems. Troubleshoot issues, optimise performance, and implement best-practice approaches. Provide technical leadership and mentor junior developers. Ensure all development aligns with Microsoft best practices, security standards, and governance frameworks.* Support upgrades, migrations, and ongoing enhancements across the Dynamics 365 platform. Skills & Experience Proven experience as a Dynamics 365 Developer, ideally at senior or lead level. Strong proficiency in: C#, .NET, JavaScript Dynamics 365 SDK, Plugins, Custom Workflows Power Platform (Power Apps, Power Automate) Experience with Dataverse, solution management, and ALM processes. Solid understanding of integration patterns and API development. Strong documentation skills and the ability to work effectively in a fast-paced environment. Desirable Microsoft certifications (PL-400, PL-600, MB-600). Experience with Dynamics 365 Finance & Operations or other Microsoft business applications.* Exposure to DevOps pipelines and CI/CD practices. What We Offer £75,000 salary Professional development and Microsoft certification opportunities* A collaborative, London-based environment with complex, high-impact projects

An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems Department. We are looking for a confident Senior DevOps Engineer to work with our DevOps team and newly formed Project Management Office supporting projects and provide applications support. Your day-to-day responsibilities will involve working with both on-premise and Azure cloud database infrastructure, managing SQL-related queries, automate daily tasks where necessary and resolve complex issues between applications and databases. You will collaborate with stakeholders and deskside support teams to deliver DevOps support across all company core and non-core IT systems. This includes user management, system upgrades, patching, release activities, and resolving system faults. There is a need for candidates to be able to design systems and support the road-map development of applications under the Project Management Office. Technical skills required: SQL Server, Database management and optimisation, OneAdvanced ProSolution/ProSuite, APIs, systems integration, Microsoft Azure DevOps, SharePoint. The ideal candidate will hold Azure and DevOps accreditations and have experience working within a large Further Education college in a Senior DevOps Engineer, MIS Manager, or similar role. MAIN PURPOSE OF JOB To support the management, development, direction, and delivery of IT DevOps services and projects as part the Project Management Office and IT Operations. The post holder will support the development of the DevOps Application Engineers and provide 3rd line support across all company applications to ensure staff and students receive the best experience during teaching and learning. DUTIES AND RESPONSIBILITIES • Act as technical architect for applications services to support the company IT and digital strategy., • Support delivery of PMO projects including building of the new Data Warehouse, • Act as the company technical specialist for MIS systems, currently OneAdvanced ProSolution: take responsibility for integration, patching, optimisation and support., • Create, configure, maintain and support company databases, • Maintain a library of documented code and configurations to ensure applications, system integration and processes can be maintained by others., • Support the technical implementation of the DevOps function, including Microsoft Azure DevOps., • Provide applications support for all comapny core and non-core IT systems, working with business owners and suppliers for system upgrades, patching, releases, and fault resolution., • Lead the Extract, Transform, Load element of the company data warehouse and ensure databases are optimised., • Provide platform support for all applications and operating systems, including system builds and upgrades, patching, releases and fault resolution - with a deep understanding of a number of technologies including SQL server, MySQL, PostgreSQL, Microsoft Dynamics365, ProSuite, Canvas, • Work as part of the DevOps resolver team to resolve incidents by priority within agreed OLAs as logged in the ITSM Service Desk system, liaising with 3rd parties as required., • When required provide out of hours support for major incidents and upgrades as required (Time off in lieu applies)., • Ensure applications are documented, configured, monitored, and updated to limit technical debt., • Work with colleagues to plan and deliver technology applications projects including the update of documentation., • Work with DevOps Infrastructure colleagues to ensure platforms are built, upgraded, and optimised for peak application performance., • Provide 3rd line applications support to all colleagues across the company., • Accurately record and update service requests, problems and change requests using the ITSM system., • Act as a permanent member of Technical Change Board., • Mentor the DevOps Applications Engineers to improve their knowledge and skills., • Work with the Head of DevOps to create the Skills matrix and ensure all DevOps applications engineers are trained to the required level., • Act as project lead when required, ensuring skills matrix is updated and colleagues are trained to the required level., • Deputise for the Head of DevOps where necessary., • Support company activity including Exams and maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner., • Challenge the accepted way of working within the company and encourage colleagues to think differently and innovatively., • Look for opportunities to automate processes with the aim of driving down repeated incidents or time spent on routine task. This is a full time, permanent position, based primarily at our Watford site with travel between our other sites as required (hybrid working pattern available). The closing date for applications is Friday 20th March 2026. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be actively encouraged to upskill. You can access a wide range of discounts and benefits including a cycle-to-work scheme, free on-site parking, generous pension, generous holiday scheme, time off at Christmas, early finishes on a Friday and the opportunity to work from home. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Purpose of the roleThe Salesforce Architect is responsible for defining, delivering, and owning the Group wide Salesforce architecture, ensuring Salesforce becomes the single system of record across Orbis and all acquired businesses.The role combines deep hands-on Salesforce technical expertise with strategic leadership of transformation and integration. The successful candidate will lead the consolidation of multiple Salesforce orgs, third party CRM and field service platforms, and legacy systems into a unified, scalable Salesforce platform covering Sales Cloud, Service Cloud, and Field Service Lightning.This role plays a pivotal part in reducing technical debt, accelerating acquisition onboarding, improving operational efficiency, and enabling a consistent, high quality customer experience across the Group.The Salesforce Architect will design and build solutions directly, define architectural standards, oversee data migration and integration, and work closely with the Transformation Director, Business Analysts, Salesforce Administrator, Salesforce Support, and Integration Developer Key result areas • Delivery of a single, unified Salesforce platform across Sales, Service, and Field Service, • Migration and decommissioning of legacy CRM, field service, and AS400 based platforms, • Acquisition integration and accelerated onboarding of new businesses, • Reduction of technical debt through standardised architecture and governance, • Secure, compliant, and scalable Salesforce design aligned to ISO 27001 and GDPR, • Reliable integration with Workday, telephony platforms, and other core systems, • Improved customer experience through consistent processes and data visibilitySalesforce architecture and delivery, • Own and define the end-to-end Salesforce architecture for the Group across Sales Cloud, Service Cloud, and Field Service Lightning., • Design and build Salesforce solutions directly, including Apex, Visualforce, Lighting Web Connector for automation, integrations, and configuration., • Define and enforce architectural standards, reference architectures, data models, and integration patterns., • Balance declarative and custom development to ensure maintainable, scalable solutions., • Oversee Salesforce org strategy, environment management, release planning, and DevOps processes.Transformation and platform consolidation, • Lead the migration of acquired businesses from existing Salesforce orgs, and other third party CRM or field service platforms into the Group Salesforce platform., • Plan and execute the migration away from legacy AS400 dependent processes and systems., • Define phased transformation roadmaps that minimise operational disruption while delivering measurable value., • Work closely with the Transformation Director and Business Analysts to translate business requirements into robust technical solutions., • Ensure all migrations include data quality improvement, process standardisation, and decommissioning of redundant platforms. Integration and data ownership • Work with Integration Developers to design and govern integrations between Salesforce, Workday, telephony platforms, and other core systems., • Own Salesforce data architecture, migration strategy, and master data governance., • Ensure Salesforce is the authoritative system of record for customers, contracts, assets, and service activity., • Define and maintain integration patterns, error handling standards, and monitoring approaches.Security, compliance, and governance, • Design Salesforce security models including roles, profiles, permission sets, and sharing rules., • Ensure Salesforce implementations align with ISO 27001 controls, GDPR requirements, and internal security policies., • Work closely with information security and compliance functions to support audits and evidence requirements., • Ensure data protection, retention, and access controls are implemented and maintained. Leadership and collaboration • Provide technical leadership to the Salesforce Administrator and support functions., • Act as the senior Salesforce authority across the Group, advising IT, Operations, Sales, and Service teams., • Work constructively with third party partners while retaining architectural control and accountability., • Support and mentor internal teams on Salesforce best practice, secure design, and platform capabilities.Secondary responsibilities, • Support business cases, tenders, and customer assurance activity where Salesforce capability is relevant., • Provide architectural input into related programmes such as field service optimisation, customer experience initiatives, and digital transformation., • Maintain clear technical documentation, diagrams, and runbooks., • Stay current with Salesforce platform developments and assess their relevance to Orbis., • Participate in incident management and escalation where Salesforce availability or data integrity is impacted. Year one objectives • Deliver a single Group Salesforce architecture covering Sales Cloud, Service Cloud, and Field Service Lightning, approved and adopted as the standard across Orbis., • Successfully migrate acquired businesses from existing Salesforce orgs, third party CRM and Field service platforms into the Group Salesforce platform, with legacy systems decommissioned where appropriate., • Define and implement a structured AS400 migration approach, removing Salesforce dependencies on legacy platforms and reducing operational risk., • Establish Salesforce as the single system of record for customers, contracts, assets, and service activity across the Group., • Reduce CRM and field service technical debt by standardising data models, automation patterns, and integrations., • Deliver secure, compliant Salesforce implementations aligned to ISO 27001 and GDPR, with audit ready evidence., • Improve acquisition onboarding timelines by delivering repeatable Salesforce integration and migration playbooks., • Provide regular progress and architecture updates to the CTO, demonstrating measurable improvements in platform stability, usability, and customer experience.

Operational Leadership. Customer Excellence. Engineering Services Environment. Are you an experienced Service Delivery Manager ready to lead from the front within a high-performing, Private Equity-backed engineering services business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of performance acceleration and value creation. We are now seeking a driven and people-focused Service Delivery Manager to lead our field-based Service Engineers, ensuring operational excellence, outstanding customer experience, and a strong safety culture. This is a hands-on leadership role within a fast-paced SME environment where your impact will be seen daily in service performance, team engagement and customer satisfaction. The Role at a Glance: Service Delivery Manager Dartford Region (c1 hour radius) Hybrid / Office and 2/3 days onsite £54,000 - £60,000 Plus Extensive Benefits Package + Car Allowance Core hours: Onsite 08:00-17:00, with one hour for lunch Reporting to: Service Director Note: We will buy you out of any training funded by your current employer. Your Background: Service management or operations leadership within engineering, lift, construction or field-service environments Skills: Team leadership, customer management, operational performance, EH&S compliance Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and with greater agility as a standalone company is gearing for rapid growth. Ready for your next adventure? Reporting to the Service Director, you will lead the Service Engineers with full responsibility for EH&S, resource allocation, operational delivery and customer experience. You will manage the day-to-day running of the service department, covering planned maintenance, call-outs and minor repairs, ensuring SLAs and performance targets are met. You will motivate and develop your team through regular 1:1s, coaching, performance management, recruitment support with HR, and core line management duties including timesheets, expenses and leave approval. You will implement service strategies aligned to business objectives, forecast demand and maintain appropriate staffing levels. Maintaining strong client relationships will be key, including handling escalations, attending customer meetings with Account Managers, and ensuring field-related queries are resolved effectively. You will drive technology adoption and lead Field Quality Audits to enhance productivity and service standards. Safety leadership is essential. You will promote a strong safety culture, ensure compliance with Liftec Express safety policies, conduct FPA(s), deliver safety training, maintain PPE, tools and vehicles, and close out safety actions within required deadlines. The role holder shall carry out their duties in accordance with the stipulated business policies and procedures. About You: • You are a confident, client-facing operational leader who thrives in a field-service environment., • With strong communication and interpersonal skills, you build trust quickly with customers, engineers and internal stakeholders. You have proven experience in service delivery processes and project management within an engineering or technical services environment., • You are IT literate and comfortable using service management software and Microsoft Office. Analytical in your approach, you use data and performance metrics to monitor service levels, identify improvements and drive continuous enhancement., • You have experience managing teams, motivating individuals and fostering a high-performance culture. Familiarity with service level agreements (SLAs), operational KPIs and performance management frameworks is essential., • You are safety-conscious, solutions-focused and comfortable balancing operational demands with strategic objectives in a dynamic, fast-paced environment. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme - Discretionary, • Car Allowance, • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times – pre-approved only., • Night call: One week in four; standby £50 per weekday night, £125 per weekend night., • Engineer Incentive Scheme - Discretionary, • Radius Pay – detailed in Variable Pay Policy, • Van/Fuel Card/Pre-programmed parking application payments, • Employee Referral Scheme Why Join Liftec Express? • Operational leadership role within a respected PE-backed growth business, • Direct impact on service performance and customer satisfaction, • Strong engineering heritage with ambitious growth plans, • Opportunity to shape team culture, safety and operational excellence If you are an experienced Service Delivery Manager looking for a high-impact leadership opportunity within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Company Policy Monitor is a cyber security company founded by experts with extensive experience in operational and risk management. Our flagship solution, Policy Monitor previously known as CSPM, is a policy management system that incorporates GDPR, US NIST and UK CE cyber security standards to guide organisations through complex industry-certified accreditation assessments. We evolve safety procedures and protocols, providing security policy management solutions and services to Measure, Manage and Monitor cyber risk and guard against cyber attacks. Job Overview We are seeking an experienced and hands-on HR Manager to lead and deliver both the operational and strategic aspects of Human Resources across our growing organisation - currently a headcount of 65. This is a varied role where you’ll be responsible for the full employee lifecycle, HR compliance, performance processes, recruitment, employee engagement initiatives and additionally the line management of the Operations Team (4 team members). The successful candidate will work closely with leadership to drive a positive and consistent employee experience, ensuring our people and culture remain at the heart of everything we do. This role requires the successful candidate to either currently hold, or be eligible to obtain security clearances. Applicants must have lived in the UK continuously for the last 5 years and be willing to undergo the vetting process. Key Responsibilities • Manage the full employee lifecycle, including onboarding, performance management, development, and offboarding, • Lead the recruitment process from job design and advertising to selection and onboarding, • Maintain HR records and ensure full compliance with UK employment legislation, • Oversee payroll inputs, contracts, and coordinate with Finance for accuracy and timelines, • Advise line managers on employee relations, team dynamics, and performance issues, • Develop and improve HR policies, procedures, and documentation using SharePoint and Microsoft 365, • Promote employee engagement, wellbeing, and company culture initiatives, • Utilise Microsoft 365 tools for communication, reporting, and document management, • Mentor and support early career line managers, • Managing early intervention to high profile employee relations, • 5 years progressive experience (HR Manager or Senior HR position), • CIPD Level 5 (or relevant experience), • Strong knowledge of UK employment law and HR operations, • Proficient in Microsoft 365 (Excel, SharePoint, Teams, Outlook, Word, PowerPoint), • Excellent interpersonal and communication skills, • High levels of discretion, confidentiality, and professionalism, • Strong problem-solving and decision-making skills, • Self-starter with a hands-on approach and ability to manage multiple priorities, • Eligible for security clearance, • Time-to-hire and quality of hire, • Retention and turnover rates, • Onboarding and performance review completion, • Payroll accuracy and compliance, • Competitive salary, • Private healthcare, • Full pension scheme, • Cycle to work programme, • Professional development and learning opportunities, • EMI options scheme

A fast-growing London-based Managed Service Provider delivering high-availability IT services to boutique hedge funds, asset managers, and other financial institutions across the capital. We pride ourselves on exceptional client experience, operational maturity, and a service culture built around trust, responsiveness, and continuous improvement. As we expand our financial-sector portfolio, we’re seeking a Service Delivery Manager who can own client relationships, drive service excellence, and ensure our technical teams consistently meet the high standards expected by regulated financial clients. The Role You’ll act as the primary point of accountability for service performance across a portfolio of financial-sector clients. This is a hands-on, relationship-driven role where you’ll combine operational oversight with strategic guidance, ensuring our services remain reliable, compliant, and aligned with client expectations. Key Responsibilities • Lead service delivery for a defined set of financial clients, ensuring SLAs, KPIs, and contractual commitments are consistently met., • Build strong, trusted relationships with senior stakeholders, including CTOs, Heads of Infrastructure, and Operations Directors., • Conduct regular service reviews, reporting on performance, incident trends, capacity, and improvement opportunities., • Work closely with technical teams to prioritise workloads, manage escalations, and ensure timely resolution of incidents and requests., • Drive continual service improvement initiatives across processes, tooling, and client engagement., • Support onboarding of new clients, ensuring smooth transition into BAU service., • Maintain awareness of regulatory expectations relevant to financial clients (e.g., operational resilience, incident reporting, change governance)., • Identify opportunities to enhance service value, including technology refreshes, optimisation projects, and consultancy engagements. Skills & Experience • Proven experience in a Service Delivery Manager or similar client-facing role within an MSP environment., • Strong understanding of ITIL principles and service management best practice., • Experience supporting clients in the financial sector (hedge funds, asset managers, private equity, or similar) is highly desirable., • Excellent communication, stakeholder management, and relationship-building skills., • Ability to translate technical detail into clear, business-focused language., • Confident managing escalations and navigating high-pressure situations., • Strong organisational skills with a proactive, improvement-driven mindset. What We Offer • The opportunity to work with high-performing financial clients who value quality and reliability., • A collaborative MSP environment where your voice and ideas genuinely shape service evolution., • Professional development support, including ITIL, service management, and sector-specific training., • Competitive salary, hybrid working, and a clear progression path.

Engineering Manager (Hotels)£50,000 (OTE £60,500 to £62,500) + Bonus + Service Charge + Progression + Training + Private Medical Insurance + Excellent Company BenefitsLocation: Central London (commutable from Soho, Covent Garden, Holborn, Mayfair, Marylebone, Westminster, City of London, Southbank, Fitzrovia)Are you an Engineering Manager, or a strong Maintenance Supervisor looking to take the next step into an engineering leadership role within a luxury 5 star hotel environment?This is an excellent opportunity to join a globally recognised hospitality business as part of the senior engineering team, taking responsibility for maintenance operations, team leadership, and continuous improvement across a high end hotel site.In this role you will oversee a team of engineers, managing both planned and reactive maintenance across plumbing, lighting, air conditioning systems, and general hotel infrastructure. You will also support budgeting, compliance, and health and safety management while maintaining excellent service standards.This position would suit either an experienced Engineering Manager or a high performing Maintenance Supervisor who is ready to progress into a leadership role and take ownership of engineering operations.The Role* Lead and develop a team of maintenance engineers* Oversee maintenance of plumbing, lighting, and HVAC systems* Support project work, budgeting, and operational efficiency* Hands on engineering leadership within a luxury hotel environmentThe Person* Engineering Manager, Maintenance Manager, or experienced Maintenance Supervisor* Background in hotels, hospitality, or facilities management* Understanding of health and safety compliance* Strong leadership, communication, and organisational skillsReference Number: 270562To apply for this role or to be considered for further roles, please click "Apply Now" or contact Fred Sibley at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

MB 739 IT Infrastructure Engineer Location: King’s Cross, LondonSalary: £50,000 per annumReports To: IT DirectorIndustry: Global Consultancy Are you an experienced IT professional with a passion for infrastructure, security, and systems reliability?A global consultancy based in King’s Cross is seeking an IT Infrastructure Engineer to join its growing technology team. This is an exciting opportunity to work with cutting-edge systems and play a key role in maintaining and securing a complex IT environment that supports operations worldwide. About the Role As an IT Infrastructure Engineer, you’ll take responsibility for maintaining and improving the company’s physical and virtual IT systems. You’ll work closely with colleagues in the infrastructure team to ensure systems remain secure, patched, and optimised, while supporting the organisation’s digital transformation and cloud initiatives. Key Responsibilities • Maintain and patch the Windows Server and PC estate (Windows 7–11 and Server 2008–2022)., • Manage antivirus and malware systems, investigating and resolving security alerts., • Ensure data integrity through reliable backup configuration, testing, and disaster recovery processes., • Administer and monitor Active Directory, Azure Entra, and Intune environments., • Manage compliance policies, conditional access, and mobile device management., • Work with third-party providers supporting SIEM and threat analytics systems., • Lead on implementing IT security best practices, standards, and access controls., • Support infrastructure and security projects, including system upgrades and migrations., • Create and maintain technical documentation and standard operating procedures. You’re an analytical, proactive IT professional with a strong grasp of infrastructure, networking, and cybersecurity principles. You enjoy problem-solving, working collaboratively, and ensuring that systems run efficiently and securely. Essential Skills & Experience • Proven experience in IT infrastructure, desktop, or systems support., • Strong technical knowledge of Microsoft operating systems (Windows client and server)., • Hands-on experience with Active Directory, Intune, and Azure Entra., • Familiarity with antivirus, backup, and monitoring solutions., • Excellent written and verbal communication skills. It would be highly preferable if this candidate has Azure skills including: managing and automating infrastructure, ensuring security and compliance, monitoring performance, and optimizing costs. Key duties include provisioning and configuring virtual machines and other resources, setting up CI/CD pipelines, implementing backup and disaster recovery solutions, and managing user access with tools like Azure AD and role-based access control (RBAC). • Relevant IT or security certifications (e.g. Microsoft, CompTIA, Cisco)., • Salary of £50,000 per annum plus competitive benefits, • Flexible working arrangements., • Opportunities for ongoing professional development and certification., • A collaborative, forward-thinking environment within a global consultancy.

Project Manager - Construction / Engineered Systems National Role | Travel Required We are seeking an experienced and driven Project Manager to lead the delivery of major, technically complex construction projects within a specialist engineered solutions environment. This is a high-impact operational role with full ownership of projects from post-order clearance through to installation, commissioning, invoicing and financial close-out. You'll be responsible for ensuring projects are delivered safely, on time, within scope and on budget - while protecting margin and maintaining exceptional quality standards. If you thrive in a fast-paced environment where coordination, commercial awareness and technical confidence are essential, this role offers genuine responsibility and influence. The Role You will take end-to-end responsibility for assigned projects following order acceptance, acting as the primary operational lead throughout delivery. Key aspects include: * Managing the full project lifecycle from technical clearance to handover * Coordinating internal teams across technical, procurement, manufacturing, logistics and installation * Proactively managing programme, risk, constraints and dependencies * Monitoring progress against contractual requirements and lead times * Acting as the first escalation point for site-based operational and quality issues * Attending site as required to resolve challenges and maintain delivery momentum * Ensuring installations meet quality standards and customer expectations * Supporting RAMS and site documentation production * Overseeing cost control including field operations, subcontractors, WIP and invoicing What Success Looks Like You will be accountable for performance across: * Programme adherence and on-time delivery * Cost control and margin protection * Field Operations cost management * First Time Fix performance * WIP accuracy and invoicing control * Quality assurance and defect reduction What We're Looking ForEssential Experience * Proven experience as a Project Manager within construction, building services or engineered systems * Experience delivering technically complex, multi-stakeholder projects * Strong commercial awareness and cost management capability * Ability to manage programme, risk and delivery under pressure * Confident communicator with strong written and verbal skills * Experience using ERP systems (SAP advantageous) * Strong organisational and prioritisation skills * Proficient in Microsoft Office Desirable * Ability to read and interpret construction or façade drawings * Knowledge of automatic doors or EN16005 (training can be provided) * Experience using Monday.com or similar project tracking tools

Pertemps Network Group are delighted to be supporting a reputable and forward-thinking Housing Provider in the appointment of a highly experienced Maintenance Team Leader.This is a pivotal leadership role with full operational responsibility for responsive repairs, compliance, asset management, capital works delivery, contractor performance, and regulatory assurance. Reporting directly to an operational leader, this role combines technical expertise with strategic oversight and people management.Salary: £48,000 – £53,000 per annumFull Time | PermanentSector: Social Housing Location: LondonThe Opportunity This position offers the chance to take ownership of a comprehensive maintenance and asset management function, ensuring properties remain safe, compliant, and maintained to a high standard, while driving continuous service improvement and regulatory excellence.You will operate at both operational and strategic levels, ensuring compliance with statutory requirements, regulatory standards, and organisational KPIs.Key Responsibilities Strategic Asset Management & Maintenance Leadership • Lead the delivery of the Asset Management Programme, ensuring effective lifecycle planning and long-term investment strategies., • Oversee stock condition surveys and maintain accurate property data to inform capital planning., • Develop and implement preventative maintenance strategies to reduce reactive repairs., • Drive value for money across maintenance contracts and service delivery., • Ensure systems are in place to monitor and improve performance against regulatory consumer standards.Responsive Repairs & Voids Management, • Oversee day-to-day maintenance operations and ensure works are completed within agreed SLAs., • Undertake post-inspections of works exceeding £1,400 to ensure quality and compliance., • Conduct void inspections and sign-off to minimise turnaround times and revenue loss., • Act as escalation point for complex repairs cases., • Participate in and manage the emergency out-of-hours escalation service.Compliance & Building Safety Assurance Take full responsibility for statutory compliance across:, • Gas Safety (CP12 certification oversight), • Fire Safety (FRA actions and remedial works), • Electrical Safety (EICR compliance), • Legionella monitoring and control, • Asbestos management plans, • Lift servicing and LOLER compliance, • Health & Safety legislation applicable to social housingYou will ensure robust audit trails, compliance tracking systems, and regulatory reporting mechanisms are maintained to inspection-ready standard.Capital Works & Contractor Management, • Lead refurbishment and improvement projects (internal and external domestic works)., • Manage external contractors on site, ensuring quality, safety, and adherence to specification., • Oversee cyclical maintenance and major works programmes., • Contribute to procurement exercises including tender preparation and contractor evaluation., • Monitor contractor KPIs and implement performance management where required. Disrepair, Complaints & Risk Management, • Manage and mitigate housing disrepair claims in collaboration with legal teams., • Ensure all Stage 1 and Stage 2 complaints are investigated and responded to within target., • Respond to Member enquiries professionally and within agreed timescales., • Identify and manage operational risk within the maintenance function.Financial & Performance Management, • Work alongside Senior Management in planning, managing, and monitoring the maintenance and asset management budget., • Ensure accurate forecasting and cost control across programmes., • Produce detailed KPI and performance reports for Board and senior leadership., • Analyse data trends to identify service improvement opportunities. Team Leadership & Stakeholder Engagement, • Direct line management of two Customer Service Officers within the maintenance team., • Develop team capability and performance standards., • Liaise effectively with tenants, contractors, Board members, and senior stakeholders, • Promote a strong customer-focused culture within the service.Candidate ProfileWe are seeking a technically competent and commercially aware maintenance professional with:, • Extensive experience in social housing maintenance or asset management, • Strong working knowledge of statutory compliance frameworks, • Demonstrable experience managing contractors and capital works projects, • Experience handling disrepair claims and complex complaints, • Budget management and financial monitoring experience, • Strong data analysis and reporting capability, • Leadership experience within a property or maintenance environment, • Excellent communication and stakeholder management skillsDesirable, • Relevant qualification in Building Surveying, Construction, Property Management, or Asset Management, • NEBOSH / IOSH certification, • Knowledge of social housing regulatory standards and consumer standardsWhy Apply? This is an opportunity to take full ownership of a critical housing function within a respected organisation. The successful candidate will play a central role in ensuring regulatory compliance, resident safety, financial control, and service excellence.If you are a driven maintenance professional ready to operate at leadership level within social housing, we would welcome your application.

Role Overview: Nursery Manager – Busy Bees Westminster (Central London) Busy Bees, the UK’s leading nursery group, is looking for an experienced and passionate Nursery Manager to lead our highly rated Westminster nursery. If you hold a Level 3 childcare qualification (or above) and have at least two years’ leadership experience in an early years setting, we’d love to welcome your expertise, creativity, and child‑centred approach. Busy Bees Benefits, we believe in rewarding our teams. You’ll receive: • Competitive salary + up to 25% annual bonus, • Significant childcare discount, • Up to 33 days annual leave (incl. bank holidays), • Your birthday off every year, • Enhanced family leave + return‑to‑work bonus, • Ongoing training & career progression, • Access to Hive benefits and wellbeing hub, • Menopause support via Peppy, • Employee Assistance Programme & Mental Health First Aiders, • Financial wellbeing tools via Salary Finance, • Cycle to Work scheme, • Cushon pension, • Discounted Private Medical Insurance, • Opportunities to travel internationally and learn global best practice Role Responsibilities: Key Responsibilities:, • Lead & Inspire: Drive excellence and motivate your team., • Quality Improvement: Enhance educational programs and operational processes., • Compliance: Ensure a safe and secure environment, meeting all regulations., • Financial Oversight: Manage budgets and resources effectively., • Engagement: Build strong relationships with parents, staff, and the community. We’re seeking a passionate, ambitious Nursery Manager who is committed to delivering the highest standards of early years education and care. In this role, you will: • Lead and inspire your team to deliver exceptional childcare and strong EYFS practice, • Drive quality improvement, enhancing educational programmes and daily operations, • Ensure full compliance, maintaining a safe, secure, and well‑managed environment, • Oversee budgets, staffing, and resources, ensuring efficient and effective nursery operations, • Build strong relationships with parents, staff, and the wider community, • A Level 3 childcare qualification (NNEB, BTEC, CACHE, NVQ), • Experience as a Nursery Manager or Assistant Nursery Manager, • Strong leadership, communication, and organisational skills, • A commercially minded approach with excellent attention to detail

Are you an experienced Repairs Manager, seeking your next career move within the Social Housing Sector?Based in London, my client has an immediate opportunity for a Repairs Senior Operations Manager, the join their Property Services Team on a permanent basis.The successful applicant will be responsible for the delivery of high-quality property Response Repairs Service, and department complaint handling across housing stock with a budget portfolio of circa £4m.Responsibilities: • Work with the Finance Team and Directors on the forecasting and reconciliation of the budgets / trading accounts of the responsive repairs work stream, as well as departmental complaint handling., • Effectively lead the delivery of the responsive repairs specifically within London, ensuring operational performance criteria are met and exceeded., • Lead and develop a high performing team in a customer focused culture – delivering the company vision and targets for customer satisfaction including TSM’s and operational KPI’s., • Analyse reports relating to customer feedback acting as an escalation point for the management and resolution of complex complaints ensuring customer satisfaction., • Ensure compliance with all current safety and property legislation, regulatory requirements, policies, best practice and relevant guidance and training., • Ensure the effective performance management of Partners, consultants and contractors, undertaking work in connection with our repair’s programmes., • Ensure Environmental Health Notices are dealt with promptly and effectively, including liaison with our partners at Local Authorities., • Producing detailed and informative performance reports for SLT committees and key stakeholdersRequirements:, • Demonstrable experience of working in a similar leadership capacity. Ability to build strong relationships across all areas and levels. Inspiring developing and mentoring diverse teams., • Demonstrate considerable commercial/ Operational experience when dealing with 3rd party contractor deliver in a property service arena., • Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing 5 or equivalent)., • Demonstrable significant management level experience with budgetary responsibilities and management.To apply, please attach a copy of your CV

Faculty Health, Safety & Department Safety Officer Lead - Interim - Hybrid working - £31.34 Per Hour Umbrella Cedar Recruitment are seeking an experienced Health and Safety professional to lead on compliance and governance within a leading Educational Institute in London. The role is working a 5 Month Contractuntil the end of July, and will involve working on a hybrid basis, going into the office 2 days per week. The successful candidate will be reporting into the Estates and Safety Operations Manager and will be required to take full ownership of Health and Safety delivery across six academic departments, act as the Departmental Safety Officer and ensure the faculty maintains a strong position against statutory requirements. Key Responsibilities • Lead Health and Safety governance and advise Heads of Departments, • Manage faculty compliance, risk registers and documentation, • Oversee incident and near-miss reporting, investigations, and performance reporting, • Coordinate mandatory training (Fire Safety, DSE, Manual Handling, Lone Working, First Aid), • Lead statutory risk assessments and workplace inspections, • Maintain emergency procedures and evacuation processes, • Work closely and build relationships with with Estates, Fire and Security teams and Safety Services to ensure safe facilities management, • The successful candidate will have strong knowledge of UK Health and Safety legislation, • The confidence to influence and challenge senior stakeholders, • NEBOSH/IOSH or equivalent Health and Safety qualification (desirable), • Be familiar with RiskNET, Mycampus or similar systems If you know of anyone who is interested then please refer them for a referral voucher if they are successfully placed and stay for the duration of the contract.

Our client is a leading top-tier contractor, and we are supporting their search for a Senior Estimator to work on Commercial Projects in London (Cut & Carve/New build) circa £100M and also national MoD/Defence projects.You should have experience at a top tier contractor working on similar/relevant projects over £50M+.As Senior Estimator, you will take ownership of the full financial and cost planning process for major tenders, ensuring the delivery of robust, competitive and strategically aligned submissions.You will:* Develop tender information into fully formed, accurate, and competitive cost submissions.* Prepare detailed cost plans and lead cost planning exercises from concept to completion.* Produce all financial documentation required for executive level reviews.* Undertake cost monitoring activities on live projects when required and support framework/target cost schemes.* Ensure all financial data is accurate, compliant, and prepared using the company's estimating systems.* Work closely with project directors, planners, design managers, operations teams and other senior stakeholders.* Engage with external clients, consultants, joint venture partners, and supply chain colleagues.* Support procurement with subcontractor selection and price improvement opportunities.* Lead or contribute to risk and opportunity analysis, producing fully costed R&O schedules.* Provide cost input into value engineering, alternative methods, temporary works and programme options.* Capture and apply lessons learnt through regular feedback from live projects.You will have:* A relevant Degree or equivalent,* Experience A strong track record delivering tenders on projects over £50M including London Cut & Carve, Commercial and/or national MoD.* Strong capability in cost planning, estimating systems, commercial reporting and tender governance.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are seeking a dynamic and experienced Business Manager to lead and oversee the daily operations of our organisation. The successful candidate will be responsible for strategic planning, team leadership, and ensuring the achievement of organisational goals. This role offers an excellent opportunity for a proactive individual with strong management skills to contribute to our continued growth and success. The Business Manager will play a pivotal role in fostering a positive work environment, driving efficiency, and maintaining high standards across all departments. Responsibilities • Develop and implement strategic business plans aligned with organisational objectives, • Supervise and support departmental managers to ensure operational excellence, • Oversee financial performance, including budgeting, forecasting, and resource allocation, • Lead, motivate, and mentor teams to achieve individual and collective targets, • Establish and maintain strong relationships with clients, suppliers, and stakeholders, • Monitor industry trends and identify opportunities for business development, • Ensure compliance with legal regulations and company policies, • Organise regular meetings to communicate objectives, progress, and challenges, • Proven supervising experience within a managerial or leadership role, • Demonstrable management skills with a track record of leading successful teams, • Strong leadership qualities with the ability to inspire and motivate others, • Experience in strategic planning and organisational development, • Excellent communication and interpersonal skills, • Ability to analyse data and make informed decisions Why SparkED Recruitment? At SparkED, we specialise in placing talented, motivated educators and support staff in roles across the UK. We understand the vital role that every member plays in shaping the future of young learners, and we are committed to supporting you throughout your career. Our mission is to ensure that every child has access to high-quality education, and we are proud to be part of an industry that creates lasting change. Safeguarding Statement: We are committed to safeguarding and promoting the welfare of children. All successful applicants will be subject to an enhanced DBS check and satisfactory references. Join us in providing students with the tools they need to succeed and making a lasting impact on their futures. Together, we can make education a transformative experience for every child.

Repairs Senior Operations Manager – West London £73,000 - £81,4000 per year 37 Hours per Week Permanent Overview of the Role Service Care Solutions are working in partnership with a leading Housing Association to recruit a Repairs Senior Operations Manager to lead the delivery of a high-quality Responsive Repairs service across their London housing stock. This is a senior leadership role with full accountability for a circa £4m budget portfolio, overseeing operational performance, contract management, complaint resolution and statutory compliance within a customer-focused Homecare function. You will play a pivotal role in embedding service excellence, driving performance improvement, strengthening contractor partnerships, and ensuring regulatory compliance across the Responsive Repairs service. Responsibilities • Full accountability for the delivery of Responsive Repairs across the London region, ensuring operational KPIs, TSMs and customer satisfaction targets are achieved and exceeded., • Management and reconciliation of a circa £4m annual budget, working closely with Finance Business Partners and senior directors., • Lead, develop and inspire a high-performing operational team, embedding a strong customer-first culture., • Oversee departmental complaint handling, acting as escalation point for complex cases and ensuring timely resolution., • Ensure compliance with all statutory and regulatory requirements including H&S legislation, Regulator of Social Housing standards and Housing Ombudsman requirements., • Drive effective contract and performance management of partnering contractors, consultants and third-party providers., • Lead the client-side management of partnering contractors, strengthening collaboration and continuous improvement., • Ensure Environmental Health Notices are managed promptly, liaising with Local Authorities where required., • Oversee out-of-hours service provision (rota participation required)., • Produce detailed performance reports for SLT and key stakeholders., • Contribute to service charge setting, maintenance contract reviews and communal repairs budget planning., • Act as a key member of the organisation’s emergency and incident response team., • Lead on strategic planning, service reviews, policy development and corporate projects., • Build and maintain strong relationships with Local Authorities, MPs, councillors, emergency services and resident panels.Requirements, • Proven experience in a senior operational leadership role within Social Housing property services or responsive repairs., • Strong commercial and operational experience managing third-party contractors in a property services environment., • Demonstrable experience managing significant budgets and delivering value for money., • Health & Safety qualification (IOSH Managing Safely or NEBOSH Construction Certificate)., • Strong working knowledge of housing compliance, regulatory frameworks and statutory obligations., • Experience using repairs management systems, workforce planning and job management software., • Strong analytical and problem-solving capability with a continuous improvement mindset., • Ability to build strong stakeholder relationships across multiple directorates and external partners., • Housing qualification (CIH Level 5 or equivalent) or willingness to work towards., • DBS check required (Basic level – funded by employer).This is an excellent opportunity for an experienced property services leader to join a forward-thinking organisation and play a key role in shaping and delivering high-quality repairs services across London. If you're looking for work but this role isn’t for you, please feel free to get in touch with what you're looking for.Contact: James Glover at Service Care Solutions on or

Job Title: Curriculum Team Leader (Motor Vehicle) Location: North LondonContract: Full-time, PermanentHours: 37.5 hours per week (Mon-Fri)Salary: £40,000 - £45,000 per yearDepartment: Teaching, Learning & AssessmentReporting to: Director of Development Overview We are seeking a Curriculum Team Leader to oversee the day-to-day running of the Motor Vehicle teaching department. This role combines departmental leadership with delivery of up to 24 hours teaching per week, with remission time for management responsibilities. The postholder will lead curriculum delivery, support staff development, ensure apprenticeship progression, and manage End Point Assessment (EPA) preparation and quality standards. Key Responsibilities • Manage daily operations of the Motor Vehicle teaching department, • Deliver up to 24 hours teaching per week, • Monitor learner progress, attendance, retention and achievement, • Ensure timely gateway progression and EPA readiness, • Manage EPA planning, workshop preparation and assessment processes, • Ensure schemes of work, lesson plans and course files are in place, • Maintain and update IQA plans and processes weekly, • Ensure compliance with awarding bodies and inspection requirements, • Provide monthly learner and staff development reports to senior leadership, • Support employer engagement and provide capacity information for planning, • Lead staff recruitment, development, training and performance management, • Hold weekly team meetings and regular 1-to-1 reviews, • Achieve KPIs for achievement, pass rates, retention and attendance, • Ensure observations/learning walks meet good or above standard, • Maintain awarding body compliance and direct claims status, • Proven management and team leadership experience, • Level 3 qualification in a relevant trade/subject area, • Strong knowledge of apprenticeship delivery and learner progression, • Ability to track performance data and report effectively, • IT skills (Microsoft packages and learner tracking systems), • Level 2 English and Maths (or equivalent), • Strong communication and organisational skills, • Ability to work under pressure and manage priorities, • Commitment to CPD and continuous improvement Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd (11351060) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. © Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited (11351060) acts as an Employment Agency.

Nursery Practitioner??£1000 Welcome Bonus Job description Job Summary: We are seeking a Third in Charge for our Catford Green nursery. The successful candidate will assist in managing daily operations, providing leadership, and ensuring high-quality childcare services. Duties: - Manage the nursery in the absence of the Manager and Deputy Manager - Oversee staff and children to maintain a safe and nurturing environment - Lead by example, demonstrating excellent childcare practices - Communicate effectively with parents, staff, and external stakeholders - Drive continuous improvement in nursery operations - Support the team in delivering outstanding care and education Skills: • Minimum Level 3 or above in Childcare. - Experience working with children in an early years setting - Strong leadership abilities to guide and motivate staff - Excellent communication skills to engage with children, parents, and colleagues - Valid driving licence for potential travel requirements - Proficient in English language for effective interaction with all parties - Qualifications in Early Childhood Education or relevant field Join our team as the Third in Charge to make a positive impact on children's early years development. #HP Key Responsibilities We are currently for a skilled and experienced Nursery Third in Charge to be based in our Catford Green Nursery. The nursery offers state-of-the-art facilities, combining bright and spacious indoor rooms along with fabulous outdoor areas.You can earn up to £30,534.00 per annum, depending on experience, working Full time (40 hours per week) – 4 days a week.To be considered for the Nursery Practitioner role you must have: Skills, Knowledge and Expertise • At least 1 years’ experience in a Nursery Practitioner role or equivalent, • Level 2/3 or above qualification in Early Years childcare, • Excellent knowledge & understanding of the EYFS & Statutory framework, • Excellent communication skills (both written and verbal), • Ability to use your own initiative, • Your passion to be shown in your day-to-day interaction with children Benefits

Supervisor - Facilities Management ¦ Hard Services ¦ M&E Maintenance Location: Bromley, Kent WPS is excited to offer an excellent opportunity for an internal team member to step into the role of FM Supervisor, leading a skilled team of engineers to deliver exceptional and sustainable hard services and M&E maintenance for our prestigious client. About the Role As an FM Supervisor, you’ll take ownership of delivering high-quality facilities management services, ensuring customer satisfaction remains at the heart of everything we do. You’ll manage multiple priorities with confidence, resolve day-to-day maintenance issues, and provide hands-on support when required. Holding certifications such as IOSH, NEBOSH, or equivalent health and safety qualifications will give you a strong advantage. Key responsibilities include: • Managing subcontractors and suppliers effectively., • Preparing accurate quotations for additional works., • Responding promptly to reactive maintenance requests. Why This Role Could Be Perfect for You • Lead and develop a team of multi-trade engineers, ensuring compliance with the Wates Operating Framework., • Provide cover for engineers’ holidays on resident sites, maximising efficiency through costed supervision and second-man works., • Drive daily compliance and champion a culture of Zero Harm. Ready to take the next step? Apply now and make a real impact! Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Transformation Manager - Timetabling (Strategic Change Leader)Day rate: £500 per day (Umbrella)Contract: 6 monthsLocation: Central London / Hybrid (36.5 hours per week)This is a role for a transformation leader, not "just" a timetabling expert. You’ll be responsible for driving a high-profile institution-wide timetabling transformation at pace - setting the direction, mobilising delivery, and bringing senior stakeholders with you.The opportunityYou will lead the mobilisation and early delivery of a major Timetabling Transformation programme within a leading London university. This means turning a complex, ambiguous brief into a clear roadmap, structuring workstreams, aligning resources, and driving visible progress within months rather than years.Working at the heart of the university’s Strategic Change function, you’ll partner with senior academic and professional services leaders to shape the future operating model for student services, with timetabling as a critical foundation. You’ll blend hands-on delivery discipline with the ability to inspire, influence, and energise others.What you’ll do • Lead the mobilisation of an institution-wide Timetabling Transformation roadmap, defining scope, priorities, delivery model, and milestones., • Bring structure and pace to a complex change environment, moving quickly from problem definition to delivery of tangible outcomes and benefits., • Act as a senior point of coordination across faculties, student services, IT and registry, aligning competing priorities and securing decisions at pace., • Provide visible, motivational leadership to project managers and subject matter experts, setting high standards for delivery, collaboration and ownership., • Shape future-state student service and timetabling operating models, using data, user insight, and service design principles., • Significant experience leading complex service or timetabling transformation in a university or similarly complex organisation., • Proven track record of mobilising and delivering multi-workstream change at pace, from ambiguous starting points to measurable outcomes., • Experience influencing and aligning senior stakeholders across multiple faculties or service areas, resolving conflicts and securing buy-in., • Background in operating model design, service redesign or large-scale process improvement., • Strategic thinker who can also execute - comfortable defining vision and then driving detailed delivery., • Confident, energetic communicator who can motivate, challenge and bring people with you., • Strong relationship builder with the credibility to operate at senior levels and the resilience to navigate competing priorities., • Highly organised, delivery-focused, with a clear approach to governance, risk, and benefits realisation.

Health & Safety Manager – Civils/Groundworks & Sewer Construction 🚧 Location: Surrey (with site travel across London & surrounding areas) Employment Type: Full-time | Permanent Sector: Civil Engineering | Groundworks | Utilities About Us We're an established, family-run civil engineering contractor with over 40 years' experience, specialising in sewer connections, excavation works, and site drainage. Operating across London and the South East, we deliver projects ranging from £3k to £3m for commercial and domestic clients, with a strong focus on quality and client loyalty. As a close-knit, fast-paced team, we're looking for a dedicated Health & Safety Manager to join us and play a pivotal role in maintaining our excellent safety record while supporting our continued growth. The Role This is a hands-on HSE leadership position with real impact. You'll be responsible for developing and enforcing all health, safety, and environmental policies across multiple live construction sites, with a specialist focus on: ✅ Excavation & tunnelling (shaft and heading, open cut/trench works) ✅ Confined spaces (manhole entry, live sewer connections) ✅ Lifting operations and heavy plant/machinery You'll split your time between office-based work and regular site visits, working closely with our Contracts Manager, Scheduling Manager, site operatives, and clients. This role offers genuine scope for development within a growing family business. Key Responsibilities 🔹 Safety Systems & Compliance • Ensure full compliance with construction safety regulations and confined spaces/excavation standards, • Create, review and maintain site-specific RAMS for high-risk activities, • Develop and continuously improve company-wide HSE Management Systems, • Conduct proactive safety audits across all active projects, • Identify and mitigate hazards including trench collapse, toxic gases, traffic management, and biological risks, • Deliver effective H&S training (inductions, confined spaces, excavation safety, PPE protocols), • Lead toolbox talks and safety briefings, • Champion a positive, preventative safety culture across the organisation, • Investigate all accidents, near-misses and incidents to determine root causes, • Manage RIDDOR reporting and regulatory compliance, • Liaise with clients, principal contractors, utility companies and regulatory bodies (HSE, water authorities), • Lead H&S accreditations (CHAS, Constructionline Gold), • Support tender submissions with pre-qualification documentation, • Stay current with legislation and industry best practices What We're Looking For Essential: • 4+ years in a dedicated H&S role within civils/groundworks, • Specific experience in sewer construction, excavation, confined spaces, tunnelling and lifting operations, • NEBOSH Diploma (or equivalent professional safety qualification), • CSCS card, • UK Driving Licence, • Degree in Health & Safety or related field, • Grad IOSH, • Confined Space Certificate, • TWSTC (Temporary Works Supervisor Course), • Lifting AP (Appointed Person) Your Profile You're a self-motivated, proactive professional who can hit the ground running with minimal supervision. You demonstrate: ✔ Perseverance in maintaining zero H&S stoppages ✔ Quick thinking and ability to make an impact from day one ✔ Calm under pressure with excellent judgement (including authority to stop unsafe work) ✔ Strong communication and coaching skills to drive cultural change ✔ Methodical organisation and exceptional attention to detail ✔ Flexibility and adaptability in a fast-paced, small team environment ✔ Genuine interest in process improvement and leveraging technology

Join a leading, forward-thinking managing agent and take ownership of a landmark residential estate in South East London. As Head of Estates, you will have the opportunity to shape the on-site services, lead a high-performing team, and ensure the delivery of exceptional standards across a dynamic and evolving environment. This is a role for a confident, proactive estates leader who thrives on delivering excellence, driving improvement and building strong client and resident relationships.Hours: Monday to Friday 9am till 530pmSalary: £65,000 - £70,000 per annum depending on experience.What’s in it for you: Head of Estates • Opportunity to work for a leading global property company, • Opportunity to play a pivotal role in mobilising and shaping a prestigious Build-to-Rent development from the ground up, setting the tone for long-term operational excellence., • Chance to lead and develop a high-performing on-site team, • Benefit from structured professional development, clear career progression pathways, and the opportunity to collaborate across specialist teams, • Full strategic and operational governance across brand new luxury environmentJob Description: Head of EstatesYou will be responsible for the strategic and operational delivery of Estates Facilities Management across the development, ensuring full compliance, outstanding customer service and high-quality oversight of all hard and soft services.You will also play an integral role in implementing estate-wide strategies, enhancing service delivery, and supporting the ongoing evolution of the client’s vision for the site.The Role: Head of EstatesAs Head of Estates, you will lead on the management of all building operations, public realm standards, property compliance and health & safety across the site. You will work closely with clients, leaseholders, contractors and internal teams to deliver a seamless, compliant and resident-focused estates service.What you will be doing: Head of Estates, • Oversee the mobilisation of the block, coordinating site staff and third-party contractors., • Manage the full PPM programme for hard and soft services, ensuring compliance and timely delivery., • Lead on fire life safety management with specialist contractors., • Act as the primary on-site contact for day-to-day estate queries and operational issues., • Conduct daily inspections of common areas, basements and external building fabric, ensuring cleanliness, safety and quality standards., • Oversee contract management to ensure value for money, service quality and best-in-class delivery., • Manage the implementation of all obligations under the Property Management Agreement, identifying opportunities to enhance efficiency and service levels., • Develop and maintain robust management systems for buildings, facilities and public realm areas., • Ensure compliance with statutory requirements, KPIs, SLAs and industry best practice., • Contribute to occupier communications, ensuring clarity, consistency and quality., • Advise the General Manager promptly on risks, incidents or emerging issues.What we are looking for: Head of Estates, • IOSH or NEBOSH certification (essential), • Membership of the British Institute of Facilities Management (BIFM/IWFM) (preferred), • Proven leadership experience within estates or facilities management., • Strong understanding of hard and soft FM services., • Experience in health & safety best practice and compliance management., • Skilled in contractor management and PPM oversight., • Excellent problem-solving abilities and a logical, proactive approach., • Experience dealing directly with tenants or residents in a customer-facing capacity., • Financial acumen with experience in budgeting and reporting., • Knowledge of utility management and ESG considerations., • Experience managing confidential access to residential homes with discretion and professionalism. If this sounds like the perfect role for you, please send us your CV as a matter of urgency.

Are you an experienced construction professional with a background in wastewater, or a background in another industry with transferable skills? Thames Water has an exciting opportunity for you! Are you an experienced construction professional—whether from wastewater or another industry with transferable skills? Thames Water is looking for a Construction Assurance Manager to lead on major infrastructure projects, driving construction excellence and ensuring our assets are delivered safely, sustainably, and to the highest standards. If you thrive on leading teams, solving complex challenges, and delivering high quality outcomes, we want to hear from you. What you’ll be doing as a Construction Assurance Manager -Providing expert technical understanding of wastewater treatment processes to ensure construction activities protect the day to day operation of our treatment plants. -Ensuring compliance with environmental requirements in asset design and delivery, monitoring contractor performance, and driving improvements where needed. -Managing consultant specialists and SMEs to deliver robust construction assurance across all wastewater projects within your portfolio. -Working closely with Asset Management, Engineering, and Operations to align solutions, share lessons learned, and support consistent design and delivery. -Supporting contractor and consultant assessment, selection, and appointment. -Leading the Operational Integration team to ensure project deliverables are clear, achievable, and agreed upon by all stakeholders. -Verifying and approving key project documentation, including Project Delivery Plans, Commissioning Plans, and test plans. Location You’ll be based at an office within the East London catchment, primarily supporting Beckton and Crossness STW, with travel expected across the wider Thames Water region. This role requires 4 days per week on-site, depending on project demands. 36 hours per week, Monday to Friday. A full driving licence and access to a vehicle are essential. This role includes a £5,800 annual car allowance. What you should bring to the role -An engineering degree or equivalent experience in a similar construction or engineering position. -Strong technical understanding of wastewater treatment works design, construction, and operations—or substantial experience in another complex process environment. -The capability to undertake detailed technical reviews of project information. -NEBOSH General or Construction Certificate. -Knowledge of performance and quality management principles. What’s in it for you? -Competitive salary from £60,000 to £79,000 per annum, depending on the skills and experience of the successful candidate. -This role will come with a car allowance of £5,800 per annum. -26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays). -Annual Bonus. -Private Medical Health Care. -Performance-related pay plan directly linked to company performance measures and targets -Generous Pension Scheme through AON -Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Repairs Senior Operations Manager - Repairs & Maintenance (London) Permanent | Competitive Salary + Benefits | Hybrid WorkingAre you a strategic, commercially minded leader with deep experience in repairs, maintenance, and high-performing operational teams? Do you thrive in a fast-paced environment where customer satisfaction, efficiency, and service excellence come first? If so, this is an exciting opportunity to play a key role in shaping and delivering a large-scale repairs service across a diverse housing portfolio. The Role We are seeking an experienced Repairs Senior Operations Manager to lead the end-to-end delivery of a high-quality Responsive Repairs and Complaints Service across a large London housing portfolio. Managing a multi-million-pound annual budget, you will take full ownership of service performance, contract management, operational delivery, and customer outcomes.You will oversee a high-performing team delivering a broad range of property repair services, ensuring they operate with a customer-first culture and a strong commercial mindset. Alongside this, you will lead on complex complaint resolution, ensuring issues are handled promptly, professionally, and in line with regulatory expectations.This is a hands-on, influential role offering autonomy, variety, and the opportunity to directly shape service improvements across a major housing provider. Key Responsibilities • Lead the operational delivery of responsive repairs and complaints services across London, ensuring high-quality, cost-efficient performance., • Manage and forecast a substantial annual budget (c. £4m), working closely with finance colleagues to ensure accurate reconciliation, value for money, and financial control., • Build and maintain strong relationships with contractors, partners, and internal stakeholders, ensuring contracts are managed effectively and performance consistently improves., • Act as an escalation point for complex complaints, ensuring timely and customer-focused resolution., • Oversee compliance with all statutory and regulatory requirements, including health & safety, housing standards, environmental health notices, and sector best practice., • Lead, motivate, and develop a high-performing team, promoting a culture of accountability, wellbeing, learning, and continuous improvement., • Provide strategic planning, reporting, and insight to senior leadership and key governance groups., • Ensure effective delivery of the out-of-hours repairs service, participating in the escalation rota as required., • Collaborate with external stakeholders including local authorities, community representatives, and other agencies. You will bring strong operational leadership experience within a repair, maintenance, or property services environment, alongside a proven track record of managing large budgets, contractor relationships, and customer-focused teams.We're looking for someone who can demonstrate: • Experience managing repairs or property services operations at a senior level., • Strong commercial acumen, with the ability to interpret data, analyse performance, and drive efficiencies., • Excellent people leadership skills, with the ability to inspire, coach and develop diverse, multi-disciplinary teams., • Ability to work collaboratively across departments and build strong stakeholder relationships., • Experience handling and resolving complex customer complaints., • A proactive, improvement-focused mindset with the confidence to challenge existing processes., • A housing sector qualification (or willingness to work towards one) is advantageous., • Ability to work hybrid from a London office approximately three days a week, with flexibility based on operational needs., • A leadership role with real impact and visibility., • A supportive environment focused on customer safety, satisfaction, and continuous improvement., • Opportunities to shape future service delivery and influence strategic direction. We are reviewing applications as they come in and may close the advert early if sufficient interest is received. If you are passionate about high-quality repairs services, operational excellence, and delivering great outcomes for residents, we would love to hear from you. Please get in touch with Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Nursery Manager • Annual Salary: £150 - £200 per day, • Location: Lewisham Day-to-day of the role: • Lead, inspire, and support a team of early-years practitioners to deliver outstanding childcare., • Ensure the nursery meets the requirements of the Early Years Foundation Stage (EYFS) and all relevant safeguarding and welfare standards., • Oversee daily operations, including staffing, room management, planning, and parent communication., • Maintain excellent relationships with children, parents, carers, and external agencies., • Manage recruitment, onboarding, training, and development of nursery staff., • Ensure the nursery environment is safe, engaging, and stimulating, promoting learning through play., • Handle administrative duties such as rotas, budgets, occupancy targets, invoicing, and record keeping., • Conduct regular observations, assessments, and audits to maintain outstanding nursery standards., • Level 3 or above qualification in Childcare/Early Years (e.g., NVQ, CACHE)., • Strong knowledge of EYFS, safeguarding, and Ofsted requirements., • Previous experience in a supervisory or management role within an early-years setting., • Excellent communication, leadership, and organisational skills., • Passion for delivering high-quality care and early education., • Competitive salary / day rate (dependent on experience)., • Ongoing professional development and training opportunities., • Supportive leadership team and progression pathways., • A positive, welcoming, and collaborative working environment. If you are a motivated, dedicated childcare professional ready to take the next step in your career, we’d love to hear from you. Please send your CV and a brief covering statement to: [Insert Contact or Email] This role offers a fantastic opportunity to lead a team in a supportive and dynamic environment, ensuring high standards of childcare and education.

An exciting opportunity has arisen for a Head of Property Maintenance to join a well-established estate and lettings agency specialising in residential property lettings, management and rentals. We are specifically seeking candidates with a minimum of 5 years’ experience in property maintenance management, general property management experience alone will not be considered. you will be responsible for overseeing all maintenance operations and leading a team to ensure properties are maintained to the highest standards. This full-time role offers a salary range of £40,000 - £50,000 and benefits. You will be responsible for * Managing and supervising in-house maintenance operatives and external contractors. * Ensuring jobs are attended to within allocated time slots and completed according to the Schedule of Repair Response Times. * Overseeing void property turnarounds, day-to-day maintenance schedules, and ensuring that maintenance diaries are kept up to date daily. * Preparing accurate cost estimates, managing budgets for maintenance projects, and ensuring operational compliance. * Carrying out property inspections, spot checks, and providing technical guidance to staff to maintain high standards and support insurance claims. * Maintaining accurate records in property management systems and ensuring all maintenance systems are kept up to date. * Recruiting, training, and developing maintenance staff to build and lead an effective team. * Leading regular operational meetings, including daily meetings with Maintenance Coordinators and weekly meetings with Maintenance Operatives. * Weekly sign-off of timesheets, overtime, and invoices. * Attending monthly Profit & Loss meetings and weekly management meetings with Directors. What we are looking for • Previously worked as a Head of Property, Head of Housing, Head of Repairs, Head of Maintenance, Head of Voids, Senior Property Manager, Senior Voids Manager, Senior Property Maintenance Manager, Senior Property & Asset Manager,Senior Building Services Manager, Senior Property Service Manager or in a similar role., • Proven experience of 5 years in property maintenance management., • Have worked within social housing, temporary accommodation, local authorities, councils, or private rented sector portfolios, • Strong knowledge of maintenance operations and basic building/construction principles., • Track record of managing teams and subcontractors effectively., • Skilled in budget management and operational performance monitoring., • Technical maintenance expertise across multiple trades., • Competitive salary, • Canteen, • Company events, • Pension Scheme, • Free on-site parking, • Senior role with significant autonomy and responsibility, • Long-term career development opportunities Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

A leading national provider of building maintenance, retrofit, and improvement services for social housing providers and public bodies is seeking an experienced Bid Manager to support its continued growth. They deliver energy-efficiency upgrades, responsive repairs, compliance services, refurbishment projects and more, the organisation is committed to improving homes and enhancing lives across the UK. This role offers remote working with occasional travel to a local office, giving you the flexibility. As Bid Manager, you will lead the end-to-end bid process, producing high-quality, compelling submissions that demonstrate the organisation’s capability and secure meaningful projects. You’ll collaborate with colleagues across operations, commercial, social value, HR and business development to craft winning proposals, develop strong win themes, and ensure full compliance with sector standards and client requirements. The ideal candidate will have social housing experience or come from a main contractor background.

You will oversee the end-to-end student lifecycle - from enrolment through to graduation - ensuring an exceptional student experience and strong governance standards. You will provide operational leadership to the Registry team, develop efficient systems and workflows, and support compliance activities across the institution. This is an excellent opportunity to contribute to a developing organisation and influence continuous service improvement. Client Details Our client is a dynamic and fast-growing London-based university known for its innovative, student-centred approach and strong industry partnerships. With an expanding academic portfolio and a commitment to high-quality student experience, they offer an agile, collaborative environment where you can make a meaningful impact on student success and institutional development. Description • Develop and improve operational systems, workflows, SLAs, SOPs and digital tools., • Plan and manage academic-year workload, ensuring deadlines and priorities are met., • Develop reporting frameworks for internal and external reporting (e.g., KPIs, student performance)., • Line manage the Registry Team and support day-to-day operations., • Oversee the student lifecycle to ensure a high-quality experience from enrolment to graduation., • Lead student success initiatives including induction, advice and guidance, retention support and services for students with additional needs., • Manage extra-curricular engagement including student voice, representation and mentorship activities. A successful Registry Team Leader should have: • Experience in Registry, student services/support or HE administration., • Staff management or supervisory experience., • Ability to manage operational processes, workflows and documentation., • Experience supporting the student lifecycle and contributing to quality assurance., • Confident using student record systems and digital tools (including MS365)., • Strong understanding of HE regulations, compliance and data quality standards., • Excellent organisational, planning, problem-solving and communication skills., • Ability to analyse data and prepare clear reports., • Collaborative approach and ability to work with a range of stakeholders., • Flexible, adaptable and comfortable in a developing organisation., • Permanent position within the not-for-profit education sector., • Opportunities for professional growth and development., • Supportive and structured work environment in London.

This Technical Services Manager role (internally titled Engineering Operations Manager) at King's College London is your opportunity to shape how one of the world’s leading universities ensures their prestigious facilities are well maintained, safe, and efficient. This is your chance to lead engineering delivery on an iconic central London campus and directly impact the spaces where research, teaching and innovation thrive. King's College London is evolving their estates division to enhance their exceptional student experience. The central London landmark campuses blend historic architecture with cutting-edge facilities, creating a complex and rewarding environment where strong engineering leadership truly matters. What’s in it for you • 30 days annual leave plus bank holidays and Christmas closure days, • Enhanced USS pension scheme, • Season ticket loan (available after probation), • Wellbeing initiatives including discounted gym membership, • Enhanced maternity, paternity and adoption leave, plus childcare subsidy scheme, • Access to comprehensive technical training and professional development pathwaysWhat you’ll be taking ownership for as a Technical Services Manager:, • Overseeing planned and reactive maintenance across campus buildings to ensure safety, efficiency and high standards of delivery, • Leading multidisciplinary engineering teams and specialist contractors while promoting a strong safety-first culture, • Monitoring KPIs, driving performance improvements and using data to inform decision-making, • Managing budgets, controlling costs and identifying operational efficiencies, • Ensuring statutory, regulatory and health & safety compliance with accurate documentation and reporting, • Acting as a key escalation point for incidents while contributing to risk management, sustainability and business continuity plansWhat you’ll bring to the team as a Technical Services Manager at King’s College London:, • NVQ Level 3 (or equivalent) in Electrical or Mechanical Engineering, • IOSH Managing Safely certification, • Previous experience managing maintenance engineers across multi-site commercial environments, • Strong report writing skills, including survey and operational documentation, • Authorised Person status in pressure systems and/or HV/LV electrical systems Working hours: 35 hours per week, Monday to Friday, based at our Denmark Hill Campus. If you’re ready to step into the Technical Services Manager role at King's College London and make a meaningful contribution within a world-class institution, apply now. Equality, Diversity & Inclusion are central tenets of King’s Vision 2029. Commitment to inclusion means that King’s aims to create an environment where differences are not just respected but also valued and celebrated. Everyone should be able to bring their whole self to King’s. We therefore welcome all applicants regardless of identity, personal characteristics or background.

This role is being handled by Via, a secure hiring platform used by employers to review candidates. After applying, you will be invited to create your profile on the Via platform. Your profile stays anonymous until you match. Head of Health & Safety £80,000–£85,000 | NW1, Central London | FTSE 250 Property Portfolio Health and Safety isn’t just about compliance. It’s about shaping decisions, influencing strategy, and protecting thousands of people across a dynamic property portfolio. We’re looking for a Head of Health & Safety to join a high-profile, FTSE 250 real estate business with a diverse London-wide portfolio of over 60 properties and 4,000 tenants. This is a visible, strategic role where you’ll have genuine influence at Board level while staying close enough to operations to make a tangible difference. The Role Reporting to the Company Secretary and working closely with the CEO and Executive Board, you will: • Act as the principal H&S advisor to the Board and Executive Committee, • Ensure full compliance with legislation, ACOPs and industry best practice, • Lead and continuously improve the company-wide H&S management system, • Oversee fire risk and asbestos management across the portfolio, • Manage the insurance risk improvement register with insurers, • Sit on the Minor Capex Committee to advise on H&S implications of projects, • Conduct portfolio-wide audits, site inspections and risk assessments, • Investigate incidents and implement preventative action, • Direct Board exposure and influence, • A portfolio spanning London and the South East with operational and redevelopment assets, • A business that genuinely values sustainability and long-term impact, • NEBOSH Diploma or NVQ Level 6 in Occupational Health & Safety, • Strong knowledge of fire safety, building regulations and workplace regulations, • Experience with asbestos management (ideally BOHS P405), • Proven ability to advise senior stakeholders and influence at executive level, • Confident communicator with the ability to stand their ground when needed, • £80,000–£85,000 base salary, • Central London HQ (NW1), • Senior leadership exposure Register your details on Via to progress your application. Create one profile and be matched to this role and other relevant opportunities, including roles advertised exclusively on Via.

Are you a qualified teacher ready to step out of the classroom and into leadership?We are seeking an experienced education professional to lead a project in Barnet, overseeing both Study Programmes and a Supported Internship provision. These are mainly geared up for young people aged 16 – 25, many with an EHCP. Learners study functional skills and employability, whist undergoing work experience placements with employers.This is a management role, no teaching timetable and focused on leading staff, ensuring quality, safeguarding learners and driving high standards of delivery.About the Role • Line manage a team of 11–12 staff including Tutors and Job Coaches, • Oversee delivery for 44 learners across Study Programmes and Supported Internships, • Manage the day-to-day operations of the centre, • Ensure provision meets Ofsted, funding and compliance standards, • Lead on safeguarding and learner welfare, • Monitor performance, KPIs and quality assurance processes, • Coordinate curriculum planning and programme delivery, • Engage with employers, partners and internal stakeholders, • You will be responsible for ensuring services are delivered in line with education inspection frameworks, contractual outcomes and quality standards.About You, • Teaching qualification (essential), • Experience working in education or training settings, • Experience leading or supervising staff, • You must have direct experience in education or training (SEND or mainstream).This role would suit:, • Centre or Campus Managers, • Curriculum Managers or Leads, • Education Programme Managers, • Or qualified teachers/tutors ready to step into a leadership rolePlease apply via this advert – we aim to respond to everyone. If you haven’t heard back within 72 hours, please complete the “Send Us A Message” form on the Contact Us page on the Red 5 People website, and we guarantee a real person will get back to you. For more details about the role, please call the office and ask for James (number on the Red 5 People website).IMPORTANT - please note. This is a full time role, Mon to Fri 9 - 5 and 100% office based.

Health, Safety and Departmental Safety Lead Location: Central London (in partnership with a leading university)Duration: 6 months (Full-time)Start Date: Immediate / Late January 2026Pay: £23.11 per hour PAYE / £31.34 per hour UmbrellaPertemps are proud to be partnering with a prestigious London university to recruit an experienced and proactive Health and Safety Lead for a six-month assignment. This key role will take full ownership of safety operations across a multi-department faculty, ensuring compliance, driving assurance, and promoting a robust culture of workplace safety.Key Responsibilities • Leadership & Governance: Lead Health and Safety management across all departments, advising senior stakeholders, monitoring compliance, and fostering a culture of accountability., • Compliance & Risk Control: Maintain comprehensive safety records, manage incident reporting and investigations, and ensure the faculty meets all statutory and audit requirements., • Training & Capability: Coordinate essential safety training and oversee networks of Fire Marshals, First Aiders, and DSE Assessors., • Risk Assessments & Inspections: Deliver statutory and general risk assessments, site inspections, and workplace audits to ensure operational safety standards are maintained., • Emergency Planning: Support the development and testing of emergency procedures and business continuity arrangements., • Facilities Safety: Work with estates and operations teams to maintain safe facilities, compliant equipment, and appropriate safety resources. About You, • NEBOSH, IOSH, or equivalent Health and Safety qualification (or working towards)., • Proven experience leading Health and Safety across complex or multi-site environments., • Strong working knowledge of UK Health and Safety legislation and compliance frameworks., • Excellent communication, judgement, and influencing skills to embed best practice., • Prior experience within higher education or the public sector is desirable. This is an urgent requirement, and interviews will take place shortly.Please send your CV to Pertemps as soon as possible to be considered for this opportunity.

Contract Supervisor - Social Housing Hammersmith £45,000 - £48,000 + company van & fuel card Here are Howells we are looking for a Contract Supervisor to work for a leading contractor within the Social Housing Sector. As a Social Housing Contract Supervisor, you will play a pivotal role in ensuring the efficient and effective management of our social housing units. You will be responsible for overseeing the maintenance and repair of properties, ensuring the safety and comfort of our residents. Responsibilities: • Supervise and lead a team of maintenance technicians and contractors in responding to reactive maintenance requests., • Inspect properties to identify repair and maintenance needs, ensuring compliance with safety and quality standards., • Coordinate the allocation of work orders, scheduling repairs, and managing the team's daily activities, • Monitor budgets and costs, making recommendations for cost-effective solutions., • Build positive relationships with residents and address their concerns promptly and professionally., • Ensure compliance with all relevant health and safety regulations and company policies., • Provide regular reports and updates to management regarding the status of maintenance operations., • Ensure timely completion of work orders and KPI targets Manage and support workforce and subcontractors, • Conduct inspections, quality checks, and performance reviews You'll ensure service delivery across Voids, Disrepair, Day-to-Day Repairs, and Planned Works, maintaining high standards and customer satisfaction. You'll also step up to lead the contract when needed. Qualifications: • Trade-related qualificition SSSTS, Asbestos Awareness, Scaffold Inspections Skills: Leadership and team motivation Effective communication and problem-solving, • Strong IT and reporting skills, • Behaviours: Supportive, assertive, and organised Results-driven with a strong work ethic Excellent timekeeping and initiative ?? Why Join WPS? Be part of a supportive and forward-thinking team, • Opportunity for career progression to Senior Supervisor or Operations Manager Make a meaningful impact in your community, • Proven experience in social housing or property maintenance, with a minimum of [1] years in a supervisory or leadership role., • Knowledge of SOR codes, • Strong technical knowledge of building maintenance, repair, and renovation, • Understanding of health and safety regulations in housing maintenance., • Competitive salary and benefits package., • Opportunities for professional development and growth., • A supportive and collaborative work environment.

Repairs Supervisor - Social Housing Finsbury Park £45,000 + company van & fuel card Here are Howells we are looking for a Reactive Supervisor to work for a leading contractor within the Social Housing Sector. As a Social Housing Reactive Supervisor, you will play a pivotal role in ensuring the efficient and effective management of our social housing units. You will be responsible for overseeing the maintenance and repair of properties, ensuring the safety and comfort of our residents. Your key responsibilities will include: Responsibilities: • Supervise and lead a team of maintenance technicians and contractors in responding to reactive maintenance requests., • Inspect properties to identify repair and maintenance needs, ensuring compliance with safety and quality standards., • Coordinate the allocation of work orders, scheduling repairs, and managing the team's daily activities., • Maintain accurate records of maintenance and repair work, materials used, and costs incurred., • Monitor budgets and costs, making recommendations for cost-effective solutions., • Build positive relationships with residents and address their concerns promptly and professionally., • Collaborate with other departments to ensure effective communication and coordination on housing-related matters., • Ensure compliance with all relevant health and safety regulations and company policies., • High school diploma or equivalent; additional education or certifications in maintenance management or related fields is a plus., • Proven experience in social housing or property maintenance, with a minimum of [1] years in a supervisory or leadership role., • Knowledge of SOR codes, • Strong technical knowledge of building maintenance, repair, and renovation., • Excellent leadership and team management skills., • Effective communication and interpersonal abilities., • Proficiency in using maintenance management software and basic computer applications., • Understanding of health and safety regulations in housing maintenance., • Competitive salary and benefits package., • Opportunities for professional development and growth., • A supportive and collaborative work environment.

Our client specialise in the design and build of luxury residential Gardens and Landscape projects in the super prime residential market. Growth of the company requires the strengthening of the Project delivery teams on site with the appointment of a Contracts Manager for projects predominantly in West & Central London. They require an experienced Contracts Manager with at least 8 years’ experience in high-end landscape construction and 5 years in a project or contracts management role, ideally able to ensure the smooth operational control of the projects in regard to driving the timely completion of the project to the required standard while working closely with the Project Managers, supervisors and reporting to the Directors. Role Responsibilities: • Lead multiple projects simultaneously, ensuring delivery on time, on budget, and to specification., • Oversee the day-to-day operations of luxury garden and landscape projects, ensuring all aspects align with their high standards., • Foster a work environment that promotes positivity, efficiency, and effective communication among team members., • Manage project implementation, focusing on quality, timeliness, and adherence to the company's stringent quality plans., • Conduct monthly project-specific reporting, maintain accurate records of progress, and manage the procurement of materials with long lead times., • Ensure the delivery and execution of projects meet the outlined reporting requirements, keeping detailed records of materials and human resources., • Provide comprehensive reports on project quality, deadlines, and performance to enable directors to monitor and manage ongoing project success., • Utilize a range of office software, including email tools, Excel spreadsheets, and project management software like MS Project, to streamline project tasks., • Demonstrate a willingness to learn and adapt to new skills within a dynamic and innovative work environment. Programme Management Create and manage project timelines using MS Project or similar tools. Anticipate, escalate, and mitigate delays by adapting resource schedules and coordinating suppliers Leadership & Team Management Oversee daily site operations via Site Supervisors and Forepersons. Delegate clearly and coach team members to develop technical and professional capabilities. Foster a collaborative and respectful culture, with an emphasis on positive reinforcement and accountability. Quality Assurance & Compliance Review and interrogate technical drawings, proactively identifying buildability issues. Uphold health and safety regulations (CDM, site protocols, PPE). Ensure all operatives are briefed on risk assessments and method statements. Write Risk Assessment and Method Statements (RAMS). Client & Stakeholder Communication Provide timely updates to clients, designers, and directors. Lead regular progress meetings and prepare clear written and visual reports (including site photos, milestone tracking, and risk logs). Reporting & Documentation Maintain meticulous records of site progress, resourcing, snagging, and procurement. Submit weekly reports and monthly reviews with KPIs, cash flow updates, and project forecasts. Skills & Experience Ideally 10 years’ experience in high-end landscape construction. At least 5 years in a project or contracts management role. Exceptional leadership, communication, and team development abilities. Strong understanding of site logistics, sequencing, and procurement. Fluent in reading and interpreting technical drawings and specifications.