Ecommerce Execution Manager EMEA
6 days ago
Basingstoke
Ecommerce Execution Manager - EMEA\n\nLocation: Basingstoke / Hybrid\n\nSalary: £42,000-£47,000 DOE\n\nAbout the Company\n\nMy client is a global consumer goods business with a portfolio of leading brands across beauty, personal care and lifestyle categories, sold through major retailers and ecommerce platforms across EMEA.\n\nEcommerce is a key strategic growth channel, with increasing investment behind digital shelf performance, retailer execution, content quality, campaign delivery and commercial growth across priority markets.\n\nThe business is building a lean, high-performing ecommerce team focused on speed, accountability and measurable results. This role will play a pivotal part in making sure ecommerce priorities are executed consistently, accurately and at pace across the region.\n\nThe Role\n\nReporting to the Head of Ecommerce EMEA, the Ecommerce Execution Manager will act as the operational engine behind ecommerce delivery across priority brands, SKUs, retailers and markets.\n\nThis is a highly collaborative, hands-on role responsible for turning ecommerce strategy into action. You will coordinate market teams, internal stakeholders, agencies and retailer requirements to ensure product content, launches, campaigns, promotions, digital shelf improvements and trading priorities are delivered accurately, on time and to the highest standard.\n\nYou will thrive in a fast-paced environment, taking ownership of execution, proactively removing blockers and continuously improving ways of working to maximise commercial impact across EMEA.\n\nExecution & Delivery Management\n\nTranslate ecommerce priorities into clear execution plans across priority retailers, SKUs and markets.\n\nCoordinate product content updates, enhanced content, product launches, promotional activity, campaign changes and digital shelf improvements.\n\nEnsure actions are delivered on time, to agreed quality standards and in line with brand, retailer and market requirements.\n\nMaintain clear visibility of delivery status, risks, owners and next steps across all key initiatives.\n\nEcommerce Content Governance\n\nEnsure product content is accurate, complete, retailer-ready and optimised across priority retailer websites.\n\nCoordinate copy, imagery, videos, enhanced content and digital assets with internal teams, agencies and local markets.\n\nTrack content gaps, compliance issues and retailer requirements, ensuring actions are followed through to completion.\n\nSupport high-quality product detail pages for priority SKUs, with a focus on accuracy, consistency and conversion.\n\nRetailer Platform Management\n\nCoordinate ecommerce execution across priority retailer platforms and digital commerce channels.\n\nValidate successful implementation of listings, attributes, pricing inputs where relevant, imagery, content and campaign assets.\n\nSupport digital merchandising activity that improves product visibility, discoverability and the online customer experience.\n\nMonitor retailer platform execution issues and work with internal teams, agencies and partners to resolve them quickly.\n\nCross-Market Coordination\n\nWork closely with local ecommerce teams, Sales, Marketing, Brand, Supply and external agencies.\n\nAlign stakeholders on priorities, timelines, owners, deliverables and execution standards.\n\nBuild strong working relationships across multiple international markets while keeping delivery moving at pace.\n\nCampaign & Launch Readiness\n\nCoordinate ecommerce readiness for product launches, seasonal campaigns and key trading moments.\n\nEnsure content, assets, promotional messaging and retailer requirements are in place ahead of launch.\n\nSupport commercial initiatives by keeping execution plans clear, tracked and delivered.\n\nConduct pre-launch checks to identify and close gaps before activity goes live.\n\nPerformance Tracking & Reporting\n\nTrack execution progress against agreed KPIs, timelines and service levels.\n\nProduce simple weekly updates highlighting delivery status, risks, actions, blockers and progress.\n\nUse digital shelf and execution data to identify gaps, prioritise actions and improve performance.\n\nHelp the team focus on the highest-impact activities rather than spreading effort too thinly.\n\nContinuous Improvement\n\nReview workflows to improve speed and efficiency.\n\nStandardise ecommerce processes across EMEA.\n\nIntroduce best-practice documentation and execution frameworks.\n\nDrive continuous improvement with teams and agencies.\n\nAgency & Stakeholder Management\n\nManage agency deliverables, timelines, feedback loops and follow-through.\n\nHold stakeholders accountable in a constructive, collaborative and solutions-focused way.\n\nEscalate delivery risks early while maintaining momentum and ownership.\n\nBlocker Removal & Issue Resolution\n\nIdentify risks including missing assets, market delays, system issues and bottlenecks.\n\nResolve or escalate issues promptly.\n\nEnsure critical activities are not delayed by dependencies.\n\nHands-On Support\n\nSupport hands-on content updates, checks and follow-ups where needed.\n\nCoordinate urgent retailer requests and ensure the right owners are engaged quickly.\n\nSupport campaign implementation, content gap closure and retailer launch readiness.\n\nBe willing to get into the detail when required, rather than only managing from a distance.\n\nWhat We're Looking For\n\n 3-5 years' experience in ecommerce, digital commerce operations, marketplace execution, retail content or a similar hands-on digital role.\n\n Experience within FMCG, consumer goods, beauty, personal care, retail or a related branded environment would be advantageous.\n\n Strong execution mindset with excellent attention to detail and a bias for action.\n\n Highly organised, structured and comfortable managing multiple priorities, stakeholders and deadlines.\n\n Confident coordinating across markets, agencies and internal teams to keep delivery moving.\n\n Proactive, persistent and comfortable constructively challenging when something is not moving fast enough.\n\n Resilient under pressure and motivated by making things happen.\n\n Comfortable working in a fast-paced, evolving environment where ownership and accountability are essential.\n\nWhy Join?\n\nThis is an exciting opportunity to join a growing ecommerce team where execution is at the heart of commercial success. You'll work across leading retailers and brands, helping shape ecommerce execution across EMEA. You'll have genuine ownership, visibility and influence in a business that values pace, accountability and continuous improvement. If you're someone who enjoys turning plans into action, solving problems and delivering measurable results, I'd love to hear from you.\n\nTJEXE