Service desk jobs in Coventry - Page 3Create job alerts

Our client a Managed Service Provider based near Coventry is looking for an experienced. If you thrive in a fast-paced MSP environment, deliver exceptional customer service, and enjoy continuous improvement, this could be your next move. Maintain security and identify opportunities for service impro

Line IT Service Desk Engineers.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications and

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

An established IT services provider in Sheffield is seeking a Service Desk Engineer to join their team. The role involves troubleshooting Windows and Microsoft 365 issues, responding to user support requests, and managing service tickets.

A leading food services provider in the United Kingdom is seeking a Service Desk Analyst to join their Digital & Technology team in Birmingham. In this fast-paced role, you will provide first line IT support for internal users, addressing hardware and software issues, logging incidents, and ensuring

A leading service provider in Greater London is seeking a skilled 2nd Line Service Desk Analyst. The successful candidate will provide high-quality technical support for Windows 11, Microsoft 365, and manage ticketing through ServiceNow.

A recruitment agency is seeking a 2nd Line IT Service Desk Engineer to deliver exceptional customer support via phone, live chat, and email. Ideal candidates should have experience with ITIL service desk operations and possess excellent communication and organisational skills.

The team is hiring 3 x Service Desk Engineers (Maidenhead) to provide front-line technical support, resolve incidents, and ensure a seamless IT experience for end users. First point of contact on the service desk – calm in a storm and quick on the keyboard. With a strong focus on customer satisfac

Our client a Managed Service Provider based near Coventry is looking for an experienced Service Desk Engineer to join their close-knit team. Proven service desk background within an MSP. If you thrive in a fast-paced MSP environment, deliver exceptional customer service, and enjoy continuous improve

The role leads the configuration and standardisation of the service desk tooling (ZohoDesk or equivalent), ensuring consistent service quality, efficient ticket resolution, and adherence to agreed SLAs. The IT Service Desk Lead is responsible for the effective operation of the Service Desk in line w

A leading IT support company in the United Kingdom is seeking a Service Desk Analyst to provide day-to-day Level 1 & 2 support. Responsibilities include managing service desk requests and collaborating with team members. The role requires technical experience and strong customer service skills to as

Working as part of a 7 person team, we are looking for a technically skilled and customer-focused 2nd Line Service Desk Analyst to join our IT Service Desk. Ensuring incidents and requests are handled efficiently and professionally, the Service Desk Analyst will log clear and detailed tickets in Ser

A regional building society in Saffron Walden seeks a Service Desk Analyst to provide first-line IT support. The role requires strong customer service skills, a proactive attitude, and a full UK driving licence for commuting.

We are looking for a passionate and dedicated ICT Service Desk Analyst to provide a friendly, customer‑focused ICT Service Desk facility and technical support service. To ensure that all incidents raised via the ICT service desk system are accurately and clearly recorded. To analyse, prioritise an

Log, classify, and prioritize incidents and service requests. Maintain clear and accurate records of all support interactions in the IT service management tool. Develop your technical and customer service skills with guidance and training from senior team members.

A leading tech company is seeking a Service Desk Analyst to provide exceptional 1st line support within the Health and Care service desk team.

We are seeking a IT Service Desk Manager to take ownership of the IT Service Desk and provide a key business function within Premier League Studios. This role will serve as the Service Desk owner and trusted advisor, ensuring that the Service Desk effectively supports business workflows, both corpor

We are seeking a proactive, customer-focused and dedicated Shift Leader Service Desk Support Engineer to oversee the daily operations of our Service Desk providing 24/7/365 support for end users. Lead and coordinate the activities of a team of service desk technicians, ensuring that all incidents an

A local government council in Greater London is seeking an IT Service Desk Analyst to ensure exceptional IT support across various platforms. The ideal candidate will possess strong customer service skills and a foundational understanding of ITIL practices.

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Work on incidents and service requests. Active Directory Domain Services.

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. A leading recruitment agency is seeking a Service Desk Analyst for a position in Bracknell, England.

Join our Team as a Managed Service Desk Engineer - T2!. The Managed Service Desk Engineer - T2 is a key point of contact for our converged customers with cloud-based IP telephony solutions. Customer‑focused and passionate about service.

An energy company based in the United Kingdom is seeking a Senior IT Service Desk Analyst to join their team in Glasgow.

Support / Level 2 Service Desk Analyst / On-site. Work closely with the IT Service Desk Team Lead and collaborate with a supportive team. Proven ticket handling experience in a busy service desk environment.

The IT Service Delivery team (which includes the IT Service Desk) consists of 20 staff. The IT Service Desk is responsible for providing a professional and high quality service to the firm’s internal staff. IT Service Desk Analyst sought to provide 1st line IT support.

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer.This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment.You'll be responsible for troubleshooting issues with

We are looking for a proactive and customer-focused Service Desk Analyst to join our dynamic team within a Managed Service Provider (MSP) environment. Service Desk Analyst – Sulaiman Alqudaibi Co. You will be the first point of contact for IT incidents, service requests, and queries from multiple

Are you passionate about delivering a high‑quality user‑centric service? As a Service Desk Analyst, you will be an essential part of the Service Desk team, ensuring the smooth and efficient delivery of technical support across the organisation. Previous experience in a similar Service Desk or IT

Reporting to the IT Hub Lead, you will be assisting the delivery of functions within the IT team and the wider BDO business by working on the IT Service Desk. To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. You’ll be encouraged

A leading technology services company in West Sussex is seeking a Service Desk Analyst to provide professional and customer-focused IT support to both head office and site-based staff. Strong troubleshooting skills and experience in a busy service desk environment are essential. The successful candi

A local authority client in York is seeking an experienced 1st Line Service Desk Engineer to provide vital support to end-users, ensuring seamless IT operations. Responsibilities include serving as the first point of contact for IT queries, troubleshooting technical issues, and managing service desk

Experience: A proven track record of delivering high quality IT Service Desk support, working on a Service Desk supporting a 1000+ user, multi‑site environment. Job Title: IT Service Desk Analyst. As an IT Service Desk Analyst, you will be the first point of contact for all IT-related issues and r

Assist with purchases of equipment and services. Mobile Phones: purchasing, arranging repairs, ordering service contracts, enrolling mobile apps and security.

As the frontline support function, the service desk ensures employees remain productive and systems run reliably. Provide IT support via Phone, ServiceNow, Tech Bar, and desk-side visits. PIC is seeking a Service Desk Analyst to join our IT team.

A leading retail company is looking for an Engineer to join their Service Desk team in London. The role involves providing IT support, troubleshooting hardware and software issues, and managing service requests.

A national solutions provider in the UK is seeking a Hire Desk Controller to join their expanding team in Tring, HP23. The ideal candidate will have strong communication skills, experience in customer service, and the ability to prioritize tasks.

As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you will join our world‑class support team and be responsible for end‑user hardware and software support, including onboarding activities such as hardware/software configuration and distribution. Help ensure that processes used by

A prominent construction materials company is seeking an IT Service Desk Analyst based at their Derbyshire office.

Log calls using service desk tools, follow ITIL processes, and work within these frameworks to deliver customer service levels above 90% and manage incidents to achieve first‑call resolution and other company KPI’s. Service Desk Analyst – Hospitality Team. Wanstor stands at the forefront of th

A leading Managed Service Provider is seeking a proactive Service Desk Analyst to deliver high-quality IT support. This role involves being the first point of contact for incidents and service requests in a shift-based, 24x7 operation.

Your expertise in quoting, estimating, and sourcing will ensure projects are delivered efficiently and profitably, while your strong administrative skills will support seamless operations across the service desk and project teams. Collaborate with service desk staff, technicians, project managers, a

A leading IT service provider in the UK is seeking a Service Desk Analyst to join their Support Desk team.

You will ideally have proven experience working within a Technical Service Desk ITIL environment, providing professional customer focused service to agreed standards and procedures within Service Level Agreements (SLAs). In accordance with Service Desk procedures monitors Service Desk queue to ensur

A leading global financial services provider seeks a Service Desk AI & Automation Product Owner in London. The candidate will be responsible for managing and developing the Service Desk AI Assistant, gathering user feedback, and leveraging automation to improve efficiency.