Service desk jobs in Coventry - Page 5Create job alerts

Working within the Service Desk, the role focuses on keeping day-to-day ICT services running smoothly, by acting as the go-to point for technical support. Our client is a Fire & Rescue Service that serves a population of more than 800,000 in the Southeast of England. Their Service is only as good as

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Assist with operational Service Desk cover during busy periods. Monitoring and reporting of service desk activity.

IT Service Desk Engineer (Multilingual - English & Dutch)When registering to this job board you will be redirected to the online application form. Come and join the Littlefish team!Were Hiring: Service Desk Engineer (Fluent English & Dutch)<

Service Desk Team LeaderWhen registering to this job board you will be redirected to the online application form. Our Support Services team play a pivotal role within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst delivering the highest lev

IT Service Desk Engineer (Multilingual - English & French)When registering to this job board you will be redirected to the online application form. Come and join the Littlefish team!Were Hiring: Service Desk Engineer (Fluent English & French)Wo

We have a fantastic new job opportunity for an IT Support Engineer / 1st Line Technical Support Service Desk Analyst to join a busy MSP service desk environment supporting a wide range of clients and technologies. As an IT Support Engineer / 1st Line Technical Support Service Desk Analyst you will a

A leading recruitment agency is seeking an IT Service Desk Analyst located in Barrow-in-Furness. The successful candidate will have at least two years of experience in an IT service desk, providing 1st and 2nd line support.

A leading IT Services Consultancy in the UK is seeking a Service Desk Agent to provide first line support and manage incident responses. Responsibilities include responding to inquiries, triaging incidents, and maintaining records within ServiceNow.

The role involves delivering high-quality customer service, managing inquiries, and facilitating the appeal hearing process.

A leading asset management firm in London is seeking a Service Desk Analyst for a 12-month contract. The successful candidate will be the first point of contact for technical support, handling IT issues and ensuring high-quality customer service.

Junior entry level 1st Line IT Service Desk Analyst. An established client of ours based in Essex are looking to hire a Junior 1st Line Service Desk Engineer.

A leading support services company in Greater London is seeking a Service Desk Officer to manage key access and control, coordinate contractor activities, and support emergency procedures. A commitment to customer service and the ability to work as part of a team in a dynamic environment are essenti

Ideal candidates should have ITIL certification, experience in service desk environments, and a customer-first mindset. A professional body in healthcare seeks a Service Desk Support Coordinator to provide 1st and 2nd line support to users. You will manage IT support tickets and assist with a range

Service Desk Analyst - Placement year. As part of our placement intake for Summer 2026, you will gain superb experience of IT within a busy Service Desk environment. Our service desk analyst roles are one of the many entry points into a career in IT.

Service air conditioning (AC) and fan coil units (FCU), among other tasks.

A leading technology provider in the financial services sector is seeking a Technical Support Specialist. Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues.

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Excellent customer service and communication. Work on incidents and service requests.

A global manufacturer of advanced composites is seeking an IT Service Desk Technician based in Wollaston, England. In this role, you'll provide first and second-line support for IT incidents and service requests, ensuring smooth operations of systems. Key responsibilities include troubleshooting tec

This role involves managing guest check-ins and check-outs, providing attentive service, and ensuring smooth night operations.

We are recruiting for a Service Desk Engineer to join a growing IT services team based in Waterlooville. Follow structured service desk procedures and contribute to continuous service improvement. IT Service Desk or Helpdesk role.

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team.

Build Engineer – Service Desk (Hemel Hempstead). Service Desk team supporting clients across the financial and regulated sectors. Excellent communication and customer service skills.

The Junior Service Desk Analyst supports efficient service desk operations while adhering to established IT, security, and corporate standards, and contributes to meeting defined SLAs and KPIs through accurate ticket handling and timely escalation. The Junior Service Desk Analyst provides first line

A leading IT services provider is seeking a capable 2nd Line Service Desk Analyst to join their busy IT support function within a Microsoft-centric environment. This role requires strong experience in desktop support, solid knowledge of the Microsoft stack, and excellent customer service skills. The

My client is looking for a Service Desk Analyst to work across multiple accounts within a shared service. If you are interested in discussing this Service Desk Analyst role further, please. Experience working in 1st Line or Service Desk support.

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

A leading professional services firm is looking for a Junior Service Desk Analyst to provide first line technical support. In this role, you will assist end users with common incidents and service requests while adhering to IT standards.

Our client is seeking a dedicated IT Service Desk professional to join their team. You will work alongside passionate professionals committed to innovation and excellence in service delivery.

As Service Desk Analyst (South), you’ll be a key part of our central ICT Service Desk, providing 1st and 2nd line support to colleagues across the entire organisation. This is a hybrid, home‑based role, where most support is delivered remotely via our Service Desk. However, day‑to‑day, you��

A recruitment agency is seeking a dedicated IT Service Desk professional in the United Kingdom.

A global telecommunications association in London is seeking a Service Desk Analyst. You will deliver first-line support using ServiceNow and handle IT issues for internal customers.

Previous IT Service Desk experience (or similar). Experience troubleshooting tickets on a service desk. Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Support recruitment, onboarding, and staff planning for the Service Desk function. Engage with executive and client stakeholders, representing the service desk a

A global law firm is seeking an IT Service Desk Analyst to join their team in London.

Join us as an IT Client Service Desk Analyst and help deliver fast, accurate and friendly support that keeps our clients’ operations moving. As an IT Client Service Desk Analyst, you’ll handle client queries, incidents and requests across a range of systems, ensuring every interaction is managed

A global manufacturer of advanced composites seeks an IT Service Desk Technician to serve as the central contact for IT incidents across the Group.

Logging incidents and service requests in the service management tool.

A staffing agency is seeking a Service Desk Engineer for a 3 month contract in Central Birmingham. Responsibilities include providing technical support, handling service requests, and managing Active Directory.

A dynamic IT Managed Service Provider in Greater London is looking for a 2nd Line Service Desk Engineer.

The Line 1 Service Desk Engineer provides first-line technical support to customers within a Managed Services Provider (MSP) environment. The Line 2 Service Desk Engineer provides second-line technical support to customers within a Managed Services Provider (MSP) environment. The role also involves

Service Desk Analyst page is loaded## Service Desk Analystlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R-03033Department: Workplace Services Team: Service Desk Location: London; 5 days in office Position type: Contractor (umbrella – ins

A technology solutions provider is seeking an IT Service Desk Analyst in Horsham.

Welcome to my ad for a new 2nd Line Service Desk Engineer role. Line Service Desk Engineer – duties. Most of the work you'll be doing will be via the Service Desk, but you will get to visit client sites on occasion.

A leading food service company in the UK is seeking a Service Desk Analyst to provide level 1 support for internal users. This bilingual role requires fluency in English and Swedish, alongside experience in a Service Desk environment. The analyst will troubleshoot technical issues, manage incidents

Compliance & Documentation* Ensure all service desk operations comply with estate-specific safeguarding and access control policies* Maintain accurate digital and physical records of all transactions, permits, and communications for audit and compliance purposes. Service Desk Officer* Salary �

A growing technology company in Greater London is seeking an experienced Lead Service Desk Analyst to oversee technical support operations for their AI cloud services. The role involves leading a service desk team to provide exceptional client support for GPU workloads and managing escalations. Appl

Essential experience in ServiceNow ticketing systems, triaging and escalation of Service Desk processes. Proven experience of working in an ITIL aligned IT Service Desk environment. Methods are working in partnership with the UKHSA ITSM Team providing a Managed Service IT Service Delivery capability

This highly technical role involves supporting the Service Desk and resolving both software and hardware issues. A leading asset management firm is seeking a Senior Service Desk Analyst for a 12-month contract in London. Join a collaborative team focused on providing exceptional service in a dynamic