Business Analyst - Payments
hace 1 día
Azusa
Job DescriptionPrimary Job Title: Business Analyst - Payments Alternate/Related Job Titles: Operations Analyst Data Reporting Analyst Payment Operations Analyst Utility Program Analyst Location: Irwindale, CA Onsite Flexibility: Hybrid – In office 2 days (Wednesday & Thursday), remote Monday, Tuesday, and Friday Contract Details: • Position Type: Contract, • Contract Duration: 18 months, • Start: As Soon As Possible, • Pay Rate: $16 – $48.18/hr, • Work Schedule: Hours: 8:00 AM – 5:00 PM PSTJob Summary:The Business Analyst will play a critical role in managing customer enrollment and payment operations for the Flexible Pricing Rate Pilot at one of California’s leading electric utilities. This position involves processing and validating enrollment forms, coordinating with third-party suppliers, overseeing manual payments, and maintaining precise reporting metrics to ensure operational accuracy and regulatory compliance.The ideal candidate has strong analytical skills, high attention to detail, and the ability to manage high-volume data and payment workflows in a fast-paced, collaborative environment.Key Responsibilities:, • Manage customer enrollment and payment operations for the Flexible Pricing Rate Pilot program., • Receive, validate, and process enrollment forms from account managers., • Submit eligible customers to third-party suppliers and confirm enrollment status with stakeholders., • Oversee manual enrollment for Automation Service Providers and maintain detailed performance metrics., • Track and report enrollment activity, including customer counts, megawatt participation, and benefit categorization., • Manage manual payment processing, including reconciliation and contractor/third-party payment facilitation., • Maintain accurate reports on enrollment, billing, and customer program performance., • Collaborate with cross-functional teams and external partners to resolve issues and streamline processes., • Identify and implement process improvements to enhance operational efficiency and data accuracy., • Support data analysis, dashboarding, and ad hoc reporting as needed.Required Qualifications:, • Bachelor’s degree in Business, Economics, Marketing, or related discipline., • 4+ years of experience in business analysis or program operations., • Proficiency in Microsoft Excel, Access, or similar analytical tools for tracking and reporting., • Understanding of payment processing and reconciliation workflows., • Strong attention to detail and accuracy in form validation and data management., • Excellent written and verbal communication and collaboration skills., • Highly organized and able to manage multiple tasks and deadlines effectively.Preferred/Desired Qualifications:, • Experience with utility customer programs, billing, or regulatory environments., • Familiarity with SAP systems., • Experience with SAS, Power BI, or similar advanced analytical tools., • Background in budget tracking or financial reporting., • Ability to analyze large datasets (hundreds of thousands of records) using pivot tables, charts, and graphs., • Strong ability to identify data trends and propose informed solutions., • Comfortable in fast-paced, deadline-driven projects.Required Skills:, • Business process analysis and data validation, • Payment and enrollment operations management, • Reporting and data trackingPreferred Skills:, • SAP or enterprise billing system experience, • Advanced Excel (pivot tables, charting, large dataset management), • Power BI or SAS for data visualization and analyticsAdditional Skills:, • Organizational agility and time management, • Collaboration with technical and non-technical teams #gttic #gttjobsCompany DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015Global Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015