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Responsibilities: Interacts with customers via telephone, email, or online chat to provide support and information on products or services. Performs data entry, administrative support, and clerical duties.

Job Description Behavioral Health Community Guide Location: Columbus, OH metro area FLSA Status: Exempt Job Status: Full Time Work Model: Hybrid Work Schedule: Monday–Friday with occasional evenings and/or weekends Vehicle Required: Yes Amount of Travel Required: 25-50% within a 30 mi community service area Reports To: Care Team Manager At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community's resources — can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life's challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. In this role, the Community Guide will be working with the multidisciplinary care team to plan and coordinate services for members. This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how behavioral health care and social care work together. The Community Guide works to build genuine, positive relationships with a diverse range of members and seeks to improve the member's health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits and clinical appointments, as well as document all interactions and communicate with the clinical team. The Community Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and completion of the care plan. The Community Guide will work as part of an integrated model of healthcare where they partner directly with clinical therapists and prescribers to provide holistic support for members. A primary strength of the Community Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup. This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health. Outreach and engagement into care: • Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: severe and persistent mental illness, substance use disorders and complex medical conditions., • Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload., • Assess member needs and support systems, including social determinants of health, to help create a patient-centered care plan., • Assess member behavior and mental health needs and actively participate in guiding them through the process of enrolling in behavioral and mental health services., • Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals., • Collaborate with our clinicians by helping patients connect to care, joining clinical visits as appropriate, following up on social needs., • Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members., • Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes., • Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team., • Visit members in person as appropriate. This may be in the member's home, community, the hospital or other treatment setting to build trust and maintain connection with Reema's clinical services., • Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members' preference and situation., • Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services. Establish relationships with resources to support Reema's members as needed., • Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated., • Understand and comply with confidentiality of protected health information and HIPAA., • Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier., • Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers., • Partner with Reemates across the multidisciplinary team and the company to offer your perspective and learn from others. Job responsibilities to grow and change as business necessitates. Education, Experience and Skills: • Bachelor's degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree, • 3 or more years of direct experience with population or community to be served and knowledge of community, • Driven to work with individuals who have significant mental and chemical health needs and believe that recovery is possible, • Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work, • Proficiencies in critical thinking, time management, strategizing, and multitasking, • Strong propensity towards building and maintaining relationships through initiating conversations and creating connections, • Ability to develop, adapt, and execute outreach and care plans, • Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred Qualifications & Position Requirements: • 18 years of age or older, • Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record, • Offers are contingent upon passing a pre-employment drug screening and background check, • Comply with federal, state and local regulations regarding patient confidentiality HIPAA, • Use technology-based tools and systems daily, • Lift and carry up to 25 pounds occasionally Benefits: • Competitive Salary, • Medical, Dental, and Vision Insurance, • HSA and FSA Options, • 401(k) Retirement Savings Plan, • Employee Assistance Program, • Flexible Schedules and Remote Work, • Technology Stipend, • Mileage Reimbursement, • Accrued Paid Time Off, • Paid Family and Medical Leave As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Notice to all potential candidates Reema Health has been made aware of fraudulent activities targeting job seekers. To ensure your safety and protect yourself from potential scams, we urge you to exercise caution and verify the authenticity of anyone claiming to represent Reema Health. We value your privacy and security. Genuine communications from us will always come from official email domains. We assure you that we will never request bank account, credit card, or social security information during the application or interview processes. We would also never conduct an interview or extend a job offer over chat or text. We appreciate your understanding and interest in a career with Reema Health.

Our Company: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day: Joining H&R Block as a Tax Associate means you will have the support of an expert team dedicated to providing you with the tax training you need to be successful. You will also have the freedom, flexibility, and extra earnings you will need to embrace what makes your life uniquely yours. • Conduct tax interviews with clients face to face and through virtual tools – video, phone, chat, email, • Prepare complete and accurate tax returns, • Generate business growth, increase client retention, and offer additional products and services, • Provide clients with IRS support, • Support office priorities through teamwork and collaboration, • Grow your tax expertise What you'll bring to the team...:, • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course1, • Experience working in a fast-paced environment, • Comfort working with virtual tools – video, phone and chat, • Ability to effectively communicate in person, via phone and in writing, • Must meet all other IRS and applicable state requirements, • High school diploma / equivalent or higher It would be even better if you also had...:, • Bachelor’s degree in accounting or related field, • Previous experience in a customer service or retail environment, • Experience working in a fast-paced, supportive environment, • Employee Assistance Program with Health Advocate., • Wellbeing program, BetterYou, to help you build healthy habits., • Neurodiversity and caregiver support available to you and your family., • Various discounts on everyday items and services., • Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. 1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment. Sponsored Job: #34648

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO / Home office stipend - As a Customer Support Specialist at Dwolla, you will: Communicate effectively with customers through various channels such as email, phone, and chat; Provide exceptional customer service by

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Customer Support Specialist at Atarim, you will: Communicate with customers via email and chat to provide outstanding support and resolve any issues they may have; Maintain accurate records of customer interactions and tran

Job Description Huckberry is looking for a Customer Experience Associate who thrives on providing support through several different channels of communication, including email, phone, and live chat. You’ll be a great fit for our team if you’re empathetic, emotionally intelligent, and enthusiastic about helping customers. A love for gear and Huckberry products is a big bonus. This is a hybrid role with onsite and work-from-home flexibility, with a requirement to work fully in office during training, then in-office at least 3 days per week. This seasonal role will be from October 2025 - January 2026. Occasional weekend and evening availability may be expected. Shifts will run from: 9:00a - 5:30p ET, or 12:00a - 8:30p ET. Please indicate your preferred shift by answering the questions at the bottom of the application. Requirements • Answering any and all questions related to Huckberry’s products, marketing, and editorial content via email, web chat, phone, or social media, • Owning the customer experience and working to exceed customer expectations, • Proactively looking for solutions to problems and proposing improvements, • Communicating with brand partners on behalf of Huckberry customers to facilitate resolutions, • A reliable home internet connection, • Evening and weekend availability as needed Qualifications • Located and authorized to work in the state of Ohio (Columbus area preferred), • You enjoy talking with people and building relationships, • You're able to empathize with customers in a genuine way that lets them know you care about their issues, • You’re able to make decisions and solve problems even when there may not be explicit guidelines on how to do so, • You have an ability to understand complex issues and explain them to others in beautifully simple terms, • You’re able to plan, organize, and prioritize work - this role wears many hats!, • You’re curious and love diving deep into new products, brands, and systems to learn them inside and out, • You have a reliable home internet connection of at least 100mbps, • Medical, Dental, Vision benefits, • 401(k) plan with 2% employer contribution, • Employer-sponsored Life and Long Term Disability Insurance, • Paid Vacation and Sick time accrual (peak season is a blackout period in Nov-Dec), • Generous employee discount on our site Company Description Huckberry is the ultimate one-stop men's shop for discovering the best gear and threads. Over a million guys trust us as their go-to resource for their closet, adventure inspiration, and a whole lot more. We were named one of IAB's most disruptive consumer brands, and we've collaborated with everyone from Matthew McConaughey and Leon Bridges to brands like Lululemon, Tacoma, and Coors. We look forward to meeting you. Want to get to know us better? Check out our: Huckberry encourages candidates of all different backgrounds and identities to apply. We are always eager to further diversify our company, and we are committed to providing an inclusive environment of mutual respect where all can flourish. All of our employment decisions are based solely on merit and business need.

Job Description Customer Experience Assistant, Sales - Columbus, OH Our Customer Experience Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our Columbus, OH showroom. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us: At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR YVeL0zQREC

Job DescriptionDescriptionJob Description: The Entry-Level Customer Service Representative at BeloForm Craft in Columbus, OH, will be responsible for providing support to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role is ideal for individuals who are enthusiastic about customer service and looking to start their career in a dynamic environment. Location: Columbus, OH Job: Full time - On site Pay Range: $18.50 - $27.00 hourly Key Responsibilities • Respond to customer inquiries via phone, email, and chat promptly and professionally, • Provide accurate information about the company’s products and services, • Process customer orders, returns, and exchanges accurately, • Maintain and update customer records in the company database, • Assist with administrative tasks such as data entry, filing, and document management, • Follow up with customers to ensure satisfaction and gather feedback, • High school diploma or equivalent, • Excellent communication and interpersonal skills, • Strong problem-solving abilities and a customer-centric attitude, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook), • Ability to manage multiple tasks and prioritize effectively, • Attention to detail and strong organizational skills Benefits • Health, dental, and vision insurance, • Paid time off (PTO) and holidays, • Retirement plan options (e.g., 401(k)), • Professional development opportunities, • Wellness programs

Job DescriptionDescriptionSynchro Speak is a professional communication consulting firm dedicated to enhancing organizational effectiveness through advanced communication strategies. Synchro Speak specializes in speech coaching, executive communication training, and corporate communication solutions. Job Summary: The Entry Level Customer Service Rep will provide support to the customer service team, assisting with client inquiries, processing orders, and ensuring customer satisfaction. This role is ideal for individuals looking to start their career in customer service. Salary range: $18.00 - $28.00 per hour Key Responsibilities • Answer and direct customer inquiries via phone, email, and chat., • Assist in processing orders and returns., • Maintain accurate records of customer interactions., • Provide support to senior customer service representatives., • High school diploma or equivalent., • Strong communication and interpersonal skills., • Basic computer proficiency., • Ability to work in a fast-paced environment., • Health, dental, and vision insurance., • Paid time off (vacation, sick leave, and holidays)., • 401(k) retirement plan with company match., • Professional development opportunities.

Job Description Join us to support non-profit organizations by processing donation incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you have excellent communication skills, are motivated, and are passionate about helping others, we want you on our team. Types of Clients: Nonprofit/Charity TV and Radio stations Child welfare agencies Veteran support groups Spiritual and religious organizations Animal advocacy groups Requirements Minimum 6 months of remote call center experience or 1 year in-office call center experience Must be at least 18 years old Must be an US resident Must use a Windows 11 PC Quiet, professional background for calls Able to type at least 40 words per minute Intermediate computer skills Able to pass a background check Must be able to complete a voice assessment and a mock call Preferred Skills: Highly organized and self-motivated Excellent communication skills Intermediate PC proficiency Reliable and Dependable Able to provide excellent customer service Technology Requirements: Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed 16 GB RAM computer is preferred Dual monitors Noise-canceling USB headset Hard-wired internet connection (Ethernet; No WiFi allowed) Benefits Inbound phone work: $0.20 - $0.32 per talk minute, depending on the project Experienced agents can earn up to $0.35 per talk minute Additional opportunities for email, ticket, and chat support available with varied pay rates Flexible hours with 24/7 availability

Job Description Customer Service RepresentativeTechnology Solutions $19.00 per hourTemp to HireMonday-Friday, Shifts BelowWorthington, Ohio (onsite) The Customer Service Representative will interact with customers by addressing inquiries and resolving complaints. Shifts: • 7:30a-4:00p, • 8:30a-5:00p, • 10:00a-6:30p, • 12:30a-9:00pWhat you’ll be doing:, • Interacts with customers via telephone, email, or online chat to provide support and information on products or services, • Collects and enters orders for new or additional products or services, • Assisting callers with any questions regarding their mobile device, • Troubleshooting the device and the set up/provisioning of the device. Often this includes coordinating our efforts with the service provider and a technician, • Fields customer questions and complaints, • When the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff, • Coordinating the efforts of service providers, IT Help Desks, MDM Administrators, and customers to maintain service expectations, • Acts as an intermediary to prevent "up-selling" by service providers, • Ensures that appropriate actions are taken to resolve customer's problems and concerns, • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments, • Performs data entry, administrative support, and clerical dutiesWho we’re looking for:, • High school diploma or equivalent, • Six months or more experience with Customer Service, • Must have basic computer/smart phone skills, • Experience working with wireless devices, • Must have good written and verbal communication skills#ZR

Up to $45K per year - As a Customer Support Specialist at Fabric Health, you will: Provide exceptional customer service to Fabric Health clients by promptly responding to inquiries via phone, email, and chat; Maintain a high level of product knowledge and stay updated on any changes or updates; Util

Job Description Customer Service Specialist About the Role We’re looking for detail-oriented Customer Service Specialists to support Task Buddie’s growing client base. In this role, you’ll be the first point of contact for our clients, ensuring their questions are answered, issues resolved, and needs fully supported. Your focus will be on building positive relationships and delivering reliable, professional service. What You’ll Do • Respond to client inquiries via phone, email, and chat in a timely manner., • Troubleshoot and resolve client concerns with professionalism and accuracy., • Collaborate with internal teams to escalate and resolve issues quickly., • Track client interactions and feedback to help improve service quality., • Prior customer service experience preferred but not required., • Excellent written and verbal communication skills., • Ability to multitask and prioritize effectively., • Competitive hourly salary based on experience., • Comprehensive benefits package., • Full training and ongoing support to ensure success. OmzsvAGGAW

Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product information and support to customers; Troub

Call Center / Remote] - Anywhere in U.Competitive pay + bonuses / Health, dental & vision / 401k match / PTO / Paid training / Equipment provided - As a Customer Service Rep at Foundever, you will: Provide exceptional customer service to clients via phone, email, and chat support; Troubleshoot and r

Customer Service / Remote] - Anywhere in U.Up to $29 per hour / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at AIA Contract Documents, you will: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner; Use Zendesk (

Job Description Customer Care Associate Health Insurance $18.75-$19.75 per hour Temp to Hire Monday-Friday, Shifts Below Columbus, Ohio Starts October 21st, 2025 As a first-of-its-kind digitally native employee benefits company is looking for emotionally intelligent Customer Service Representatives to join their team. This role serves as the primary point of communication for inbound service calls. You will provide timely and accurate guidance and service to members, providers, brokers, and HR admins. The ideal candidate is a quick learner, curious and eager, resourceful, embraces positive change, challenges the status quo, and thrives in a fast-paced, startup environment. What the position offers: · After being hired on, the following benefits are offered: o Full benefits, unlimited PTO o 401k options o Parental leave o Company social events · Training is Monday-Friday, 11:30am-8:00pm for 5 weeks o Pay for training is $18.75 per hour, until trained on claims, then $0.50 per hour increase · Days/Hours after training: Monday-Friday**open availability between 9am-8pm (you will be assigned one of the shifts below after training) o Opening Shift (9:00am-5:30pm EST): No shift differential = $18.75 per hour o Mid Shift (10:30am-7:00 pm EST): + $0.50 per hour = $19.25 per hour o Closing Shift (11:30am-8:00 pm EST): + $1.00 per hour = $19.75 per hour What you’ll be doing: · Provide stellar service to our stakeholders with information regarding eligibility, benefits, and claims with an emphasis on customer education, satisfaction, and retention · Research and respond to customer inquiries (ranging from simple to complex) via telephone, email, and/or chat, and appropriately document · Exhibit genuine compassion, patience, and active listening to assist and de-escalate when needed · Guide callers through troubleshooting as well as navigating company resources and services Who we’re looking for: · 1-2 years customer service experience or equivalent higher education · Ability to act with a sense of urgency and thrive in a fast-paced environment · Ability to work in a statistically driven environment; measured by call quality, satisfaction, and productivity goals · Superb time management and organizational skills · Excellent written and verbal communication skills · Proven ability to multitask and exhibit excellent attention to detail while consistently following established procedures and processing transactions · Ability to demonstrate critical thinking and effective problem-solving · Develop strong product and business expertise of company products · Be able to process, engage, and adapt to constructive feedback · Work collaboratively with team members to ensure timely responses and resolutions to customer concerns Company DescriptionWhy should I use a service like Dawson? We have connections at the top companies in Central Ohio and surrounding areas. We can introduce you to the right people, provide personal support on the application and interview process, and make the overall experience easier than searching on your own. Why is this job posted by Dawson and not the company where I’ll work? Top employers in Central Ohio come to Dawson to find the highest caliber of employees for their companies for a variety of reasons – maybe their HR department is short on resources, they don’t have an internal recruiter, or maybe they’re growing so quickly they don’t have time to conduct a search on their own. About Dawson Dawson is a family-owned staffing and recruiting agency, continuously operating in Columbus since 1946. Dawson places professionals in temporary, temp-to-hire, and full-time jobs in the fields of administrative and clerical, customer service, warehouse and distribution, accounting and finance, creative, information technology, legal, and healthcare. Dawson is committed to the community with strong philanthropic and volunteer initiatives and has been honored with multiple “Top Workplace” awards by Columbus CEO magazine and “Best of Business” awards from Columbus Business First. Learn more, or find your next job today at dawsoncareers.com.Why should I use a service like Dawson?\r\nWe have connections at the top companies in Central Ohio and surrounding areas. We can introduce you to the right people, provide personal support on the application and interview process, and make the overall experience easier than searching on your own.\r\n\r\nWhy is this job posted by Dawson and not the company where I’ll work?\r\nTop employers in Central Ohio come to Dawson to find the highest caliber of employees for their companies for a variety of reasons – maybe their HR department is short on resources, they don’t have an internal recruiter, or maybe they’re growing so quickly they don’t have time to conduct a search on their own.\r\n\r\nAbout Dawson\r\nDawson is a family-owned staffing and recruiting agency, continuously operating in Columbus since 1946. Dawson places professionals in temporary, temp-to-hire, and full-time jobs in the fields of administrative and clerical, customer service, warehouse and distribution, accounting and finance, creative, information technology, legal, and healthcare. Dawson is committed to the community with strong philanthropic and volunteer initiatives and has been honored with multiple “Top Workplace” awards by Columbus CEO magazine and “Best of Business” awards from Columbus Business First. Learn more, or find your next job today at dawsoncareers.com.

Job Description Client Support Specialist – Columbus, OH (Hybrid) Metadados do projeto Location: Columbus, O (Hybrid – 3 days onsite) Contract: 6–12 months, with potential for permanent hire Compensation: $19.16 per hour About the Role Are you eager to launch your career in the financial services industry? We’re seeking a motivated Client Support Specialist to join a leading investment banking firm. In this role, you’ll provide responsive and professional assistance to clients, ensuring their needs are met with accuracy and care. Responsibilities Respond to client questions about accounts, transactions, and services via phone, email, and chat. Troubleshoot issues, deliver clear guidance, and recommend effective solutions. Document all client communications thoroughly and accurately. Collaborate with team members and other departments to resolve complex cases. Consistently meet performance targets while creating a positive client experience. Qualifications Bachelor’s degree in Business, Finance, Economics, or a related discipline (recent graduates encouraged to apply). Bachelor or 3-5 years of experience with Client Support. Professional or internship experience in customer service, financial services, or a related field. Strong problem-solving, communication, and organizational abilities. Previous contact center or customer-facing experience is a plus. Must reside in or near South Jordan, UT. Why Work With Us Opportunity to begin your career in a professional, growth-oriented environment. Possibility of transitioning into a full-time role. Competitive hourly pay and benefits offered through Pride Global. Apply now and start building your career in client support!

Job Description About MyComputerCareer MyComputerCareer (MyCC) is a for-profit higher education technology company dedicated to changing lives through education. Our mission is to empower individuals by offering industry-leading IT training and certifications that pave the way for successful careers in information technology. At MyCC, we foster a family-like culture, where every team member is driven by a passion for helping students achieve their goals and transform their futures. Our core values—Love, Customer First, Excellence, and Ethics—guide everything we do. With campuses across the United States and a robust online program, we strive to provide accessible and supportive learning environments for students from all walks of life. MyCC is committed to offering students the tools and support they need to thrive in the fast-growing tech industry. Adjunct Lead Instructor (as needed) Similar job titles: Teacher, IT Instructor, Computer Instructor, CompTIA Certification Instructor, Professor, and or Technology teacher. Schedule: As needed, Tuesdays & Thursdays 6:30pm - 9:30pm EST Hourly rate: $30.00/hr Location: Remote Candidates can reside in one of the following states: AL, AR, AZ, FL, GA, ID, IN, KY, LA, MI, MO, MS, NC, NV, OH, OK, SC, PA, TN, TX, UT, VA, and WI PURPOSE OF POSITION: The Adjunct Lead Instructor is responsible for providing quality General Education instruction to students in the academic methodologies assigned. The Adjunct Lead Instructor will work with the Sr. Director of Education or Assist Director of General Education to ensure that student cohorts receive a broad educational experience in the assigned subject area. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: * Teach assigned cohort(s) of students in the assigned academic delivery methodologies. * Model and cultivate a team culture of excitement and passion for changing student lives. * Provide motivational leadership for students focusing on respect and setting an exemplary example. * Facilitate an organized, informed, engaging classroom experience that encourages retention, course completion, and certification of assigned student cohorts. * Coach and develop Instructors (if assigned), to provide ongoing assistance to struggling Students of Concern. * Use various communication tools such as phone, chat, email, text, or video to directly communicate with and coach Students of Concern. * Respond timely and accurately to student questions and concerns. * Regularly monitor student progress and contribute to the encouragement and motivation of students regarding commitment to the program and pursuit of high achievement in academics. * Deliver curriculum and instructional activities to provide students with an outstanding academic and training experience during each class session. * Establish and communicate clear objectives for all learning activities, per the published syllabus. * Maintain discipline and manage student behavior in accordance with the policies and disciplinary systems of the school. * Contribute to the enhancement of the academic and training program by providing constructive feedback. * Other duties as assigned. KEY COMPETENCIES: * Customer-focused and detail-oriented. * Excellent computer skills and commitment to the use of technology. * Possess strong written and oral communication skills. * Confidentiality is a must for this role. * Ethical conduct is always displayed. * Self-motivated, positive, and helpful attitude. * Ability to work well with others. * Must be able to captivate and stimulate student learning. * Ability to think outside the box. EDUCATION & EXPERIENCE REQUIREMENTS * Master’s degree in a designated subject, or a Master’s degree in a different discipline with at least two years of professional experience in the assigned subject field. * A minimum of 2 years of experience with classroom and online instruction is preferred. * Candidates with a different combination of training experience and practical work experience will be considered. PHYSICAL AND COGNITIVE DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is: * Listen to employees and communicate verbal and written feedback. Must be able to exchange accurate information in these situations. * Observe and detect concerns or areas for improvement within the workplace. * Frequently move about the office and customer/prospect locations in diverse environments. * Maintain a high level of consistent cognitive function to negotiate complex transactions with employees and students or vendors. * Stoop, kneel, or crouch when maneuvering the office environment. * Lift up 25lbs at times. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their supervisor. We are an Equal Opportunity Employer

Job Description We are seeking an IT Help Desk Technician! Franklin County, OH Join our Team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual. This position will be responsible for providing a professional level of technical support to all employees, providers, interns, temporary staff, and contractors at all of our locations across the State of Ohio. This support will consist of hardware, software, system, telecom, and technology troubleshooting, installation, configuration, maintenance, and problem resolution. Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for technical support, which may require the helpdesk technician to research and follow up on problems that could require additional resources. The pay range for this position is $25.66- $30.06 an hour based on experience, education, and/or licensure. Essential Functions: • Provide first-level technical troubleshooting support to resolve general internal ISBH IT and/or system support issues via telephone, chat, remote communication tools, as well as in person., • Ensure all assigned tickets are resolved in an efficient, timely, complete, and customer-friendly manner., • Research and resolve all assigned technical issues in a timely and efficient manner, and/or escalate the issue to tier 2 support as appropriate., • Appropriately document all customer interactions within each assigned help desk ticket., • Installs, updates, tests, and configures software components for end users as necessary., • Apply diagnostic tools, skills, and experience to aid in troubleshooting and resolving all assigned technical issues., • Test fixes to technical issues to ensure problem resolution and customer satisfaction., • Perform ongoing preventative maintenance on endpoint devices as required., • Build new endpoint devices as necessary, following published procedures, to support new hires and/or ongoing device refresh cycles., • Rebuild existing endpoint devices as necessary, following published procedures, to support device reuse and/or issue resolution., • Appropriately wipe endpoint devices, following published procedures, in support of device recycling and/or device refresh cycles., • Work on special IT or technology projects as assigned., • Log all support calls and interactions into the helpdesk ticketing system., • Provide technical training on ISBH systems for all staff, including new hire orientation, new systems rollout, and special projects or initiatives as necessary., • Follow up with end users post ticket resolution to help ensure customer satisfaction., • Maintain appropriate IT inventory documentation and update the inventory system in a timely manner as changes occur., • Remove viruses and/or infected files as appropriate and communicate with staff regarding potential risks., • Adhere to the ISBH Confidentiality Policy., • Participate in New-Hire Orientation as needed., • Other technology projects and tasks as assigned by the supervisor., • Associate’s degree in an IT-related field or completion of vocational/technical/business school or equivalent IT certification required. A+ certification required, • At least 3 years of helpdesk or technology experience within a Microsoft Windows-based environment required. One year of experience in a Healthcare IT setting preferred., • Excellent customer service and communication skills., • In-depth knowledge of desktop support, as well as basic computer hardware and software troubleshooting., • Basic knowledge of networking principles, including configuration of network routing and firewall rules., • In-depth knowledge of Microsoft Windows and network security., • In-depth knowledge of Microsoft 365 and cloud computing environment., • Basic knowledge of installation and management of software (updates, tools, etc.)., • In-depth experience providing customer service support via in-person, phone or remote means., • Experience with mobile device management., • In-depth ability to troubleshoot, repair, and configure PC's, switches, routers, etc., • Working knowledge of wireless networking required., • Strong interpersonal and communication skills, with the ability to build rapport amongst multi-departmental teams., • Strong organizational skills and the ability to manage multiple tasks and priorities. Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package. Benefits include: • Medical, • Dental, • Vision, • Short-term Disability, • Long-term Disability, • 401K w/ Employer Match OUR MISSION Delivering exceptional care through connection OUR VALUES Dignity - We meet people where they are on their journey with respect and hope Collaboration - We listen to understand and ask how we can best support the people and communities we serve Wellbeing - We celebrate one another's strengths, and we support one another in being well Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.