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Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As an AWC Support Staff member, you will engage in fun recreational outings, assist the person they support in skill-building opportunities, socials situations and model appropriate behavior. You will help the Individual to meet their chosen goals and to become more independent and engaged with their community. Staff completes related records and summaries as specified. Staff must be able to transport person supported in their own vehicle (mileage reimbursement provided). About the Agency with Choice Program: The Agency with Choice Program offers a co-employment model where ServiceNet partners with individuals and their families to train and manage support staff. Participants and families have the opportunity to: • Interview, hire, and negotiate pay rates for employees, with guidance from ServiceNet and adherence to agency policies. Key Responsibilities: • Engage, assist, instruct, motivate and monitor individuals in social/recreational, skill building and family directed activities., • Learn the individualized services of each person and participate in their routine implementation., • Accompany individual to appointments, social functions, recreational activities and other planned events as requested by the supervisor, to include providing transportation., • Complete related records as required and instructed by contract or supervisor per standard format ensuring confidentiality and safe keeping of documents., • Respond and relate to routine inquiries, visitors, the Individuals family, friends and allied staff or professionals as outlined in program standards or by the program supervisor., • Submit weekly or bi-weekly time sheets with summaries of activities in a timely manner. Qualifications:, • Must be 18 years of age or older., • Valid drivers license and reliable transportation/vehicle as required by program., • High school diploma or GED, • 1 or more years of experience supporting individual with Autism in home or community.Benefits / Incentives:, • Flexible Scheduling, • Paid orientation and training, • Career Growth / Education, • Advancement OpportunitiesCompensation Breakdown: Join Us Join us and become part of a caring community that helps others find joy and purpose. Apply today. Learn more about ServiceNet ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Summary: The Principal Investigator (PI) will be responsible for overseeing and leading clinical trials from start to finish, ensuring scientific integrity, participant safety, and adherence to all regulatory requirements. The PI will manage all aspects of clinical research, including the development of protocols, study implementation, data management, and compliance with regulatory standards. Duties and Responsibilities: The Principal Investigator: • Attends Site Initiation Visits and/or training in-service for all current protocols., • Completes required SOP training., • Oversees and directs the study tasks delegated to the clinical team, ensuring full involvement and adherence to protocol and regulatory requirements. This includes assigning tasks and ensuring all team members follow protocols., • Provides leadership and guidance to the clinical research team as needed, ensuring compliance with clinical trial protocols and high standards of performance., • Supervises and assists in the training and development of the clinical team and support staff for clinical trials, ensuring everyone is appropriately trained and knowledgeable., • Oversees recruitment efforts for clinical trials, ensuring that recruitment is in line with study goals and regulatory requirements. This may involve providing guidance and resources to assist the recruitment process., • Sets schedules to accommodate patients onsite and/or offsite as necessary, which may include weekends and holidays., • Conducts the informed consent process according to SOPs, ensuring the most current ICF version is used., • Evaluates the eligibility of patients for inclusion in clinical trials, ensuring thorough and accurate assessment., • Collects medical and surgical history, concomitant medication use, and adverse event information from participants., • Documents source documents, inpatient activities, visit progress notes, and adverse events, maintaining accurate and complete records throughout the study., • Reviews lab results, assesses clinical significance for any out-of-range or abnormal values, and signs off as appropriate., • Evaluates the appropriateness of patient inclusion into trials, order repeat labs if necessary, or screen-fail patients as needed. Provides guidance on appropriate medical care when necessary., • Reinforces study restrictions, diets, and study guidelines to participants., • Reviews and provides insight into upcoming CRFs, electronic CRFs, data clarification forms, and/or data queries., • Reviews source documents, lab results, and procedures throughout the study, ensuring the integrity of trial data., • Assesses adverse events and drug reactions, thoroughly recording details, including the relationship to the study drug., • Assists in reporting any serious adverse events (SAEs) to the PI or relevant parties as needed., • Participates in monthly staff meetings to discuss progress, challenges, and updates regarding ongoing trials., • Reads and understands the information in the Investigator’s Brochure (IB), including the potential risks and side effects of the drug or treatment being studied., • Performs Clinical Research Coordinator duties as needed, supporting clinical trial activities., • Occasionally travel to Company sites, Investigator meetings, and/or Company meetings as required. Requirements: • Must possess a valid medical license and be board-certified in a relevant medical field., • Doctor of Medicine (M.D.), Doctor of Osteopathic Medicine (D.O.), Psychiatrist or equivalent degree in a relevant medical or scientific field., • Current DEA license, • 5 years of clinical research experience, with at least 2 years in a leadership or supervisory role in clinical trials highly preferred, • In-depth understanding of safety reporting procedures and the ability to assess adverse events., • In-depth knowledge of federal regulations regarding responsibilities of a Principal Investigator. The Investigator is deemed competent when he/she can thoroughly manage project, read and understand the available information (IB) on the product under investigation, including the potential risks and side effects of the drug and possesses the ability to adhere to the study protocol and investigate the drug under investigation.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As an AWC Support Staff member, you will engage in fun recreational outings, assist the person they support in skill-building opportunities, socials situations and model appropriate behavior. You will help the Individual to meet their chosen goals and to become more independent and engaged with their community. Staff completes related records and summaries as specified. Staff must be able to transport person supported in their own vehicle (mileage reimbursement provided). About the Agency with Choice Program: The Agency with Choice Program offers a co-employment model where ServiceNet partners with individuals and their families to train and manage support staff. Participants and families have the opportunity to: • Interview, hire, and negotiate pay rates for employees, with guidance from ServiceNet and adherence to agency policies. Key Responsibilities: • Engage, assist, instruct, motivate and monitor individuals in social/recreational, skill building and family directed activities., • Learn the individualized services of each person and participate in their routine implementation., • Accompany individual to appointments, social functions, recreational activities and other planned events as requested by the supervisor, to include providing transportation., • Complete related records as required and instructed by contract or supervisor per standard format ensuring confidentiality and safe keeping of documents., • Respond and relate to routine inquiries, visitors, the Individuals family, friends and allied staff or professionals as outlined in program standards or by the program supervisor., • Submit weekly or bi-weekly time sheets with summaries of activities in a timely manner. Qualifications:, • Must be 18 years of age or older., • Valid drivers license and reliable transportation/vehicle as required by program., • High school diploma or GED, • 1 or more years of experience supporting individual with Autism in home or community.Benefits / Incentives:, • Flexible Scheduling, • Paid orientation and training, • Career Growth / Education, • Advancement OpportunitiesCompensation Breakdown: Join Us Join us and become part of a caring community that helps others find joy and purpose. Apply today. Learn more about ServiceNet ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Retail and/or customer service experience required. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contai

A leading entertainment company in Springfield, Massachusetts, is seeking a Special Events Marketing Coordinator. This role involves planning and executing events, managing vendor relationships, and collaborating with various departments.

Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events. Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Communicate even

Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events. Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Communicate events

Job Description Full-time 35 hours per week The Marketing and Outreach Coordinator is a hands-on, creative role designed for someone who enjoys storytelling, social media, and building connections across a mission-driven organization. This position plays a central role in shaping how the agency shows up online and, in the community, coordinating outreach across departments, and helping recruit and welcome volunteers who support older adults and caregivers. The position is full-time, 35 hours per week, with limited hybrid remote options available following successful completion of the probationary period. Spanish-speaking bilingual candidates are strongly encouraged to apply. Marketing, Communications, and Social Media • Lead the agency's social media presence across all platforms, with a primary focus on content creation, engagement, and collaboration with internal programs and external partners., • Create, edit, and manage high-quality written and visual content for print and digital platforms, including social media, website updates, and digital newsletters., • In collaboration with Department leadership, help establish a consistent agency brand voice and visual identity across all marketing and outreach materials., • Take, edit, and curate original photos to support social media, marketing, and outreach efforts., • Develop, update, and organize agency marketing materials such as brochures, fact sheets, flyers, infographics, and promotional items., • Coordinate with the Community Services Director on the development and production of the agency's Annual Impact Report., • Serve as the central point of coordination for outreach activities across departments to ensure consistency, efficiency, and alignment with agency priorities., • Receive, organize, and manage outreach requests from internal programs and external partners, including scheduling, preparation of materials, attendance, and follow-up., • Professionally represent the agency at community events, job fairs, tabling events, presentations, and meetings., • Assist departmental leadership with planning and implementation of agency-wide events and campaigns, including but not limited to the Annual Community Impact Luncheon, March for Meals, and other special initiatives., • Attend and take meeting minutes for the GSSSI Advisory Committee and other designated committees as assigned., • Lead and coordinate agency-wide volunteer recruitment efforts in collaboration with program managers and leadership., • Develop and implement outreach strategies to attract volunteers through social media, community partnerships, events, and targeted campaigns., • Create and maintain systems to support consistent volunteer onboarding across programs, including orientation materials, communication, and scheduling support., • Serve as a primary point of contact for prospective and new volunteers, ensuring a welcoming and organized onboarding experience., • Coordinate with program staff and the Training Coordinator to track onboarding progress, required documentation, and training needs. Public Service Loan Forgiveness (PSLF) If you are employed by a not-for-profit organization such as GSSSI, you may be eligible for the PSLF Program for student loans. Job Posted by ApplicantPro

Job DescriptionDescription: POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The Wellness Coordinator shall be responsible for developing, implementing, and sustaining all Wellness Center programming for members and youth and family activities for community participants at the Holyoke YMCA. Under the guidance of the supervisor, the Wellness Coordinator is responsible for promotion, supervision, and evaluation of the following areas: wellness center, new member orientations, small group training, personal training, and working as a team member to promote group exercise classes. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing and we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you. ESSENTIAL FUNCTIONS: • Provide leadership and direction to all facets of the Holyoke YMCA wellness center facility including staffing, schedule, programming, safety, equipment oversite and managing risk., • Communicate with supervisor, staff, members, guests, and volunteers in a clear, concise, and positive manner while using Listen First skills., • Create, develop, and lead wellness and small group training classes. Train other wellness staff/volunteers to run these programs at various times throughout the week to encourage engagement of members., • Provide personal training support services as requested and able to modify wellness activities to be inclusive of everyone’s health and wellness goals., • Provide direct service/delivery of programs (minimum of 15 to 20 hours a week). This includes being on the wellness center floor implementing wellness center and safety guidelines, providing exceptional customer service, coaching members or workout of the day and support with members’ fitness routines., • In partnership with Membership Team, manage and track 30/60/90 goals as well as new member completion of wellness orientation. Compile program statistics around this data to evaluate the effectiveness of and participation in all fitness programs., • In partnership with Community Health and Wellness Director, refer members to Chronic Disease Prevention Programs and support programming as needed., • Responsible for assuring high standards of program quality and safety in accordance with YMCA safety and risk management policies., • Motivate and engage your employees and volunteers to increase engagement and retention of members and program participants through regular staff training and meetings focused on high quality outcomes., • Build relationships by using names and initiating conversations with all members, staff, volunteers, and guests., • Understands, supports, and is committed to the YMCA cause and our role in the community as a leader in Youth Development, Healthy Living and Social Responsibility through active engagement in the Y Annual Campaign and Special Events and cause-driven programming., • Work to ensure a diverse and inclusive culture at the Y., • Follow all policies and procedures of the Y including those set forth in the employee handbook., • Complete and approve payroll for your department. Ensure program area stays within budget., • Assure your own self-development through reading, research, and conference or training attendance., • Provide optimal customer service through responsiveness to all member and community inquiries and complaints in a timely manner., • Available to work evenings and weekends as needed., • Attend regular scheduled All Staff and Management meetings., • Bachelor’s degree recommended in exercise sports science, or a related field experience in lieu of college degree., • Experience with training clients., • Excellent oral and written communication skills, • Interpersonal & coaching skills, • Supervisory Experience a plus, • CPR/First Aid Certification within 3 months, • YMCA Leader Certification within 6 months, • Ability to respond to safety and emergency situations., • Bilingual Spanish/English preferred, • 1+ year of group exercise experience preferred., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Frequently required to stand, walk, sit, use hands to manipulate objects, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk, hear, and see., • The ability to demonstrate exercises and fitness-related movements. This includes but is not limited to lifting dumbbells, pressing weight overhead, pressing weight with legs, sitting/laying on the floor, standing, jumping, and running., • The ability to hear and speak to be heard by class participants., • Ability to lift equipment weighing up to 50 pounds.

Job Description Summary: The Clinical Research Coordinator (CRC) manages and coordinates clinical research studies, ensuring they are conducted efficiently, ethically, and in compliance with regulatory requirements. The role involves working with principal investigators, research staff, and study participants to oversee all aspects of trials, including recruitment, data management, regulatory compliance, and monitoring participant progress. Duties and Responsibilities: The Clinical Research Coordinator: • Performs study subject., • Screens and recruits’ subjects., • Doses and administers study drugs and/or implements study methodologies., • Accounts for study drugs., • Communicates with subjects and medical group providers, including the Principal Investigator and any Sub-Investigators., • Accounts for study drugs., • Communicates with subjects and medical group providers, including the Principal Investigator and any Sub-Investigators., • Collects, labels, stores, and ships specimens collected from subjects in connection with a clinical research trial., • Enters patient and research data in systems designated by the company., • Maintains patient charts and resolves research queries., • Monitors study activities to ensure compliance with study protocols and with applicable federal, state, and local regulatory and site requirements., • Maintains required records of study activity including case report forms, drug dispensation records, and regulatory forms., • Tracks enrollment status of subjects and documents dropout information, such as dropout causes and subject contact efforts and communicates this information as directed., • Assess eligibility of potential subjects through methods such as screening interviews, reviews of medical records, and discussions with physicians and other health care professionals., • Oversees subject enrollment to ensure that informed consent is properly obtained and documented., • Records adverse events and side effect data and confers with Investigators regarding the reporting of events to oversight agencies., • Prepares for or participates in quality assurance audits conducted by study sponsors, federal agencies, or designated review groups., • Creates source documents as assigned, such as regarding protocols, memos, patient participation., • Prepares study-related documentation such as protocol worksheets, procedural manuals, adverse event reports, institutional review board documents, and progress reports., • Reviews proposed study protocols to evaluate factors such as sample collection processes, data management plans, and potential subject risks., • Instructs research staff in scientific and procedural aspects of studies including standards of care, informed consent procedures, or documentation procedures., • Collaborates with Investigators and Company Management to prepare presentations or reports of clinical study procedures, results, and conclusions., • Communicates with laboratories or investigators regarding laboratory findings., • Reviews scientific literature, participates in continuing education activities, and/or attends conferences and seminars to maintain knowledge of clinical research., • Orders drugs or devices necessary for study completion., • Documents findings and events in the Company’s research CTMS platform and in other binders and platforms as directed., • Occasional travel to Company sites, Principal Meetings, and/or Company meetings. Requirements: • Minimum high school diploma required., • Bachelor's degree in Life Sciences, Nursing, or a related field (preferred)., • Previous experience in clinical research or a related role helpful not required, • Enthusiasm for clinical research and a desire to learn., • Familiarity with Good Clinical Practice (GCP) and regulatory guidelines (FDA, ICH) a plus, • Certification as a Clinical Research Coordinator (e.g., ACRP, SOCRA) is a plus., • Strong organizational and time management skills., • Excellent attention to detail and ability to maintain accurate records., • Effective communication skills, both written and verbal., • Ability to work independently and collaboratively in a team environment., • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift 20 pounds at a time.

Job DescriptionPrimary Position Objective Responsible for performing administrative and clerical duties, maintaining all required documentation, reports and statistics for the project, reviewing all folders and forms for accuracy and completeness, ensuring Quality Control of all Outreach and Admissions applications and other duties in compliance with government and management directives. Brief Description of Duties • Perform a variety of administrative/clerical duties, including dictation and transcription of correspondence, reports and other documents., • Receive telephone calls and visitors; tactfully refer them to the proper individual if the OA/CTS manager is not available., • Maintain calendar of events, schedules, appointments and take minutes of meetings., • Coordinate meeting arrangements such as time, place, attendees and matter(s) to be discussed., • Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students. Prepare related reports., • Maintain correspondence control log and coordinate preparation of special reports., • Maintain central library of required documents, handbooks, directives, and center operation procedures; ensure distribution to designated staff., • Act as liaison between the coordinator and staff, community contacts and the customer., • Receive, log, and review all applicant folders and placement forms for eligibility, completeness, and accuracy., • Condense, summarize and prepare major operational data for review by the manager; prepare data with regard to performance standards and contractual goals and requirements for review by the manager; develop, coordinate and operate systems required by the manager to plan and evaluate project performance., • Maintain data processing system and communications system., • Participate in outreach activities; maintain communications with and provide information to community groups, school counselors, military recruiters and other service agencies; recruit and screen a designated number of arrivals., • Conduct job development activities with employers, military recruiters, job service offices and other employing organizations; gather job market information to be used in the placement of students; provide job counseling and job search and place a designated number of students during the career transition period; provide presentations and information to local employers that can assist in the placement and job development of students., • Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel., • Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat., • Knowledge of career, • High level of communication, interpersonal skills, and organizational skills., • Extensive knowledge of standard office practices and procedures. Skill in operation of variety of office machines. Education High school diploma or general education degree (GED) required. Associates in Business Degree preferred. Certificates/Licenses/Registration • Paid Short Term / Long Term Disability and Basic Life Insurance., • Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA), • Paid Holidays, • Paid Time Off, • 401(k) retirement plan with company match, • Tuition Reimbursement, • Serrato Corporation is an Equal Opportunity Employer, • Serrato Corporation conducts background checks and drug screens.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off About Revitalize CDC: Since Revitalize CDCs (RevitalizeCDC.com) inception in 1992, the organization has completed almost 1,100 homes with the help of 10,000 volunteers investing $54 Million into Western Massachusetts. In the past year, Revitalize CDC served over 2,300 low-income families with children, elderly citizens, military veterans and people with special needs. Revitalize CDC focuses on making meaningful improvements on homes to help reduce energy use, save money, and create a safe, healthy and sustainable living environment for residents. We offer a rewarding environment for individuals interested in public health, housing, environmental justice, policy and project/program management. Our Mission: Revitalizing homes, neighborhoods and lives through preservation, education and community involvement. We believe in a safe, healthy and energy-efficient home for everyone and perform critical repairs, modifications and rehabilitation on the homes and non-profit facilities of low-income families with children, military veterans, the elderly and people with disabilities. Position Description: Revitalize CDC is seeking a qualified candidate to support the development and implementation of community programs in focus neighborhoods. The Program Support will support two complementary initiatives aimed at improving environmental and public health outcomes in environmental justice neighborhoods of Chicopee and Holyoke. Through the DCR Greening the Gateway Cities Program (GGCP), the position assists with expanding the urban tree canopy to reduce energy use, mitigate heat islands, and enhance neighborhood livability. Simultaneously, under the Mass Save Community Education Grant, the role promotes energy efficiency awareness, connects residents to weatherization and energy retrofit programs, and helps track outreach impacts. Furthermore, support for the annual #GreenNFit Neighborhood Rebuild consists of supporting the Neighborhood Sustainability team in outreach to the community, collecting eligibility documentation and coordinating the annual volunteer event. This hands-on role bridges fieldwork, outreach, and education, helping residents understand how trees and energy efficiency work together to create healthier, more sustainable homes and communities. This role is expected to continue over time, with responsibilities evolving as individual grants conclude and new programs begin. Greening the Gateway Cities • Assist DCR crews and partners with tree planting, watering, mulching, and maintenance in target neighborhoods., • Conduct door-to-door outreach to encourage residents to request free trees and learn about their benefits., • Record tree data (species, location, survival rates) using mobile tools or GIS-based systems., • Help coordinate volunteer and community planting events with city staff and nonprofit partners., • Support follow-up visits to ensure healthy tree establishment and care.Energy Education, • Deliver community education and outreach around home energy efficiency, including Mass Save, weatherization, and energy retrofit opportunities., • Distribute educational materials at community events, workshops, and door-to-door campaigns., • Assist residents in navigating Mass Save assessments and connecting with approved contractors., • Track outreach metrics, participation, and outcomes for grant reporting., • Collaborate with energy partners such as HomeWorks Energy, Valley Opportunity Council, and local municipalities.#GreenNFit Neighborhood Rebuild, • Neighborhood Sustainability Department takes the lead on our annual neighborhood rebuild event, • Conduct outreach and engagement with residents in target neighborhoods through door-to-door canvassing, events, workshops, and tabling., • Assist residents with program information, referrals, and enrollment related to energy efficiency, home repairs, and healthy housing resources., • Coordinate logistics for community events, volunteer days, and neighborhood initiatives (e.g., GreenNFit)., • Support field activities including site visits, inspections, follow-ups, and coordination with internal staff and external partners., • Assist with residential project coordination, including scheduling, documentation, and communication with homeowners and contractors., • Help track project timelines, milestones, and deliverables across multiple programs.Qualifications:, • Proficient with Microsoft Office Suite, G Suite, as well as data collection, capture and tracking methods, • Ability to organize and maintain appropriate records and documentation, • Excellent oral and written presentation skills, • Ability to think creatively with excellent problem-solving skills, • Willingness to be flexible, adaptable and work as a team with clients, volunteers and staff, • This position requires frequent sitting, standing, traveling, walking, talking or listening and driving., • Additional appropriate education or related experience may be substituted for certifications, • Gain hands-on experience in urban forestry, energy efficiency, and community engagement., • Play a key role in advancing environmental justice and public health goals., • Work within a mission-driven nonprofit making visible improvements to local neighborhoods., • Professional development opportunities and pathways toward green career certifications (e.g., BPI, energy auditing, urban forestry). Requirements: • Ability to work with diverse populations, • A passion for Revitalize CDCs mission, along with knowledge of affordable housing, and critical housing needs, • Ability to work a flexible schedule that may include evenings or weekends depending on the organizations needs, • Positive and can-do attitude, • Ability to take initiative and work in a fast-paced and sometimes demanding work environment, • Willingness to adapt to different work environments and represent the organization in a professional manner, • Willingness to learn and grow, • Bachelors degree from an accredited college or university desired;, • Experience with community engagement, knowledge of populations we serve, • Springfield resident, • Spanish language proficiency desired;, • Knowledge of safe and healthy homes and critical home repairs AA/EOE/ADA Women and minorities are encouraged to apply. Employment is contingent upon successful completion of Criminal Offender Record Check (C.O.R.I.) and driving record check. Revitalize Community Development Corporation is a Drug and Smoke Free Workplace and an Equal Opportunity Employer

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population Work Location: Chicopee, Ma *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: To work within the Residential Rehabilitation Services (RRS)’s team model, establishing open communication, support, and accountability among staffs and residents. They are accountable to the Program Director, who is responsible for providing supervision and training. The Clinical Supervisor is one who will provide individual and group supervision to all staff, while supporting these staff in developing skills in responding to complex issues such as co-occurring disorders and trauma. Clinical Supervisor may conduct assessments and provide individual and group services to residents requiring additional supports. Duties and Responsibilities: • To provide program oversight for the designated Substance Use Services Program under the direction of the Program Director., • To provide individual and group clinical supervision (minimum-1 hour) to counselors, case managers, recovery specialists, overnight awake staff, and interns while supporting these staff in developing skills in responding to complex issues such as co-occurring disorders and trauma; in accordance with DPH-BSAS residential regulations and Gándara Center policies and procedures standards., • To train Substance Use Specialists and other program personnel as necessary in treatment protocols, diagnostic and bio psychosocial assessment, interpretation, and formulation., • To train staff on clinical intervention strategies, treatment planning and Substance Use screenings as necessary for excellent service delivery standards., • To train other program personnel as necessary in protocols, assessment methods, interpretations and client intervention strategies., • To supervise non-licensed and licensed direct service staff in the administration of services residents., • To provide leadership and guidance to the primary care staff (recovery support specialists) to ensure the residents experience is as seamless as possible. The guidance to the primary care staff will be given in: the proper use of behavioral health tools and methodology, in provision of services, in the events or conditions that require treatment planning interventions or referral to specialty, secondary or tertiary providers, which are provided by the Program Director or his/her designee., • To provide standards and guidelines to licensed and unlicensed Substance Use Staff in various environments and modalities., • To ensure proper care is being provided in accordance with program contracts, • To develop and provide ongoing clinical and staff development and program planning., • To establish a clinical practice policy, case conferencing, creating and reviewing treatment plans, as needed., • To collaborate with other departments in settings where care must be coordinated between medical (MAT, Psychiatric) and behavioral., • To provide direct service to residents of the Center (dependent upon the program and the skill level of the clinician in the clinical supervisory role), • To provide behavioral/mental health consultation, including the development of Mental Health and Health Education materials to the program staff through group training or to individual staff, as directed., • To administer such behavioral/mental health assessments as necessary to diagnose and/ or provide objective function measures as necessary and as mandated by the Substance Use Services., • To work with the Consulting Psychiatrist and Primary Care Providers collaboratively and within scope of practice regarding psychotropic medication management in an effort to coordinate care for the effective treatment of complex and multiple diagnosis., • To meet clinical benchmarks for quality care., • To conduct assessments and provide individual and group services to residents requiring additional support as a result of co-occurring disorders and/or trauma., • To work in collaboration with the Quality Assurance & Improvement Coordinator and under the direction of the Program Director develop and implement behavioral/mental health Quality Assurance processes as required in compliance with all Federal, State, County, and Funder requirements., • To assess professional capabilities of Substance Use Specialists to provide behavioral/mental health and assessment services to Adult and Older Adult residents as directed and provide performance evaluations in compliance with the Gándara Center standards., • To conduct case conferences with Substance Use Specialists and other clinical staff weekly., • To participate as a member/facilitate the multi-disciplinary team meeting when needed., • Independently licensed in Massachusetts in a mental health field (LMHC, LICSW, LADCI, LMFT), • Possess a Master’s Degree in a Human Services field from an accredited university, • Demonstrated ability to be innovative, creative, analytical and decisive in problem solving, • Demonstrated communications, administrative and organizational capabilities, • Ability to work effectively with diverse populations and community agencies: School Dept., DCF, DYS, Juvenile Court, etc., • Must have a driver’s license

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population Work Location: Springfield, MA *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: To work within the Residential Rehabilitation Services (RRS)’s team model, establishing open communication, support, and accountability among staffs and residents. They are accountable to the Program Director, who is responsible for providing supervision and training. The Clinical Supervisor is one who will provide individual and group supervision to all staff, while supporting these staff in developing skills in responding to complex issues such as co-occurring disorders and trauma. Clinical Supervisor may conduct assessments and provide individual and group services to residents requiring additional supports. Duties and Responsibilities: • To provide program oversight for the designated Substance Use Services Program under the direction of the Program Director., • To provide individual and group clinical supervision (minimum-1 hour) to counselors, case managers, recovery specialists, overnight awake staff, and interns while supporting these staff in developing skills in responding to complex issues such as co-occurring disorders and trauma; in accordance with DPH-BSAS residential regulations and Gándara Center policies and procedures standards., • To train Substance Use Specialists and other program personnel as necessary in treatment protocols, diagnostic and bio psychosocial assessment, interpretation, and formulation., • To train staff on clinical intervention strategies, treatment planning and Substance Use screenings as necessary for excellent service delivery standards., • To train other program personnel as necessary in protocols, assessment methods, interpretations and client intervention strategies., • To supervise non-licensed and licensed direct service staff in the administration of services residents., • To provide leadership and guidance to the primary care staff (recovery support specialists) to ensure the residents experience is as seamless as possible. The guidance to the primary care staff will be given in: the proper use of behavioral health tools and methodology, in provision of services, in the events or conditions that require treatment planning interventions or referral to specialty, secondary or tertiary providers, which are provided by the Program Director or his/her designee., • To provide standards and guidelines to licensed and unlicensed Substance Use Staff in various environments and modalities., • To ensure proper care is being provided in accordance with program contracts, • To develop and provide ongoing clinical and staff development and program planning., • To establish a clinical practice policy, case conferencing, creating and reviewing treatment plans, as needed., • To collaborate with other departments in settings where care must be coordinated between medical (MAT, Psychiatric) and behavioral., • To provide direct service to residents of the Center (dependent upon the program and the skill level of the clinician in the clinical supervisory role), • To provide behavioral/mental health consultation, including the development of Mental Health and Health Education materials to the program staff through group training or to individual staff, as directed., • To administer such behavioral/mental health assessments as necessary to diagnose and/ or provide objective function measures as necessary and as mandated by the Substance Use Services., • To work with the Consulting Psychiatrist and Primary Care Providers collaboratively and within scope of practice regarding psychotropic medication management in an effort to coordinate care for the effective treatment of complex and multiple diagnosis., • To meet clinical benchmarks for quality care., • To conduct assessments and provide individual and group services to residents requiring additional support as a result of co-occurring disorders and/or trauma., • To work in collaboration with the Quality Assurance & Improvement Coordinator and under the direction of the Program Director develop and implement behavioral/mental health Quality Assurance processes as required in compliance with all Federal, State, County, and Funder requirements., • To assess professional capabilities of Substance Use Specialists to provide behavioral/mental health and assessment services to Adult and Older Adult residents as directed and provide performance evaluations in compliance with the Gándara Center standards., • To conduct case conferences with Substance Use Specialists and other clinical staff weekly., • To participate as a member/facilitate the multi-disciplinary team meeting when needed., • Master’s Degree in one of the following disciplines: Clinical Psychology, Mental Health Counseling, Education-Counseling, Medicine, Psychology, Psychiatric Nursing, Rehabilitative Counseling, Social Work, Human Services or related field required and/or, • Must have substance use experience., • Must have 2 years’ experience in mental health services., • Must have valid driver’s license., • Must meet agency's requirements for driving history records., • Must accept travel assignments on the job, as directed by the program.

Job Description Assistant Residential Site Manager Location: Springfield & Westfield locations Responsibilities: Full Time supervisory position working at 24 hr. site providing care and support to individuals with medical & behavioral needs. Must have valid driver’s license and dependable vehicle. Hours: 40 Hours Full Time - 35 hrs Direct Care & 5 hrs Admin • Maintains quality of programming through adherence to agency standards and DDS regulations., • Will be assisting individuals w/daily activities & community events & provide general supervision & care to individuals., • Provide general supervision & work schedule for staff & daily upkeep & normal maintenance of household., • Assist Coordinator with ISP Development and Implementation., • Maintain accurate financial records, including grocery funds and individual spending money., • Ensure individuals receive routine and emergency medical attention, and maintain accurate medical documentation with MCS policy and DDS regulations., • Meet with supervisor for individual supervision on a regularly scheduled basis.

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Tuition assistance ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As an Autism Specialist 2 Coordinator in the Autism Waiver Program, you will coordinate a small team of Waiver Brokers. This program supports children with Autism and their families in community-home based settings who are assigned to the Autism Waiver Program by the Massachusetts Department of Development Services (DDS). The Children's Autism Waiver Program allows children to receive Expanded Habilitation Education that are in-home services and supports including Applied Behavioral Analysis (ABA), Floor Time, Relationship Development Intervention (RDI) and other services and benefits delivered by certified professionals in the field. Key Responsibilities: • Responsible for managing contracts serving children assigned to the Autism Waiver Program., • Be part of teams that provide outreach support to individuals with autism and/or intellectual disabilities living within families., • Partner with them in creating and reaching their goals, increasing their skills, and making connections within their local communities., • Ensure proper supervision of staff to meet programmatic needs., • Assign and evaluate the work of subordinates as to company policy and procedures, and other matters impacting the work of the program., • Develop and track family budgets and maintain accurate records for billing, data collection and family plans., • Coordinate hiring of respite and skills trainers. Participate in recruitment and training of respite providers, including initial training and ongoing training., • Provide oversight of family activities, events, fundraisers, support groups, education and training.Qualifications:, • Bachelors degree preferred or education equivalent to a 4-year college degree., • High School Diploma / GED required., • Knowledge of autism and treatments., • Experience with case & healthcare activities coordination., • Over 3 years supporting adults and/or children with autism and intellectual disabilities., • Family support experience a plus., • Supervisory experience or clear readiness to supervise is a plus., • Vehicle, valid driver's license and motor vehicle record required.Benefits:, • Generous PTO (time-off) package., • Comprehensive health and dental insurance plans., • Life insurance and long-term disability insurance., • 403(b) retirement plan., • Tuition remission for eligible classes., • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance., • Opportunities for career development and advancement. Join Us Join us and become part of a caring community that helps others find joy and purpose. Apply today. Learn more about ServiceNet ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.