Front desk agent jobs in Nashville, Tennessee - Page 2Create job alerts

Job DescriptionDescription: Job Summary Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience • High School diploma or equivalent required; College course work in related field helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing, • Ability to read, comprehend and write simple instructions and/or short correspondence and memos, • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations, • An operational knowledge of Microsoft Office suite, • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays, • Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc), • • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations., • Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times., • Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met., • Handle requests for information, mail and messages in an efficient and courteous manner., • Answer guest inquires about hotel service, facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc., • Establish and maintain good communications and team work with fellow associates and other departments within the hotel., • Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenario., • Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly, efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms., • Use proper two-way radio etiquette at all times when communicating with other associates., • As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job Description We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Benefits: • Health Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • 401(k), • Short Term Disability, • Free Associate Parking, • Free Meal for every shift worked, • 25% Discount in Resort Outlets, • Hotel Discounts with OPL, • Greeting guests upon arrival and making them feel welcome, • Recognizing repeat, VIP status and/or loyalty, • Administering check-ins and check-outs, • Providing front desk services to guests, • Assigning rooms and taking care of administrative duties, • Delivering mail and messages, • Processing guest payments, • Coordinating with bell service and staff management, • Being a source of information to guests on various matters such as transport and restaurant advice, • Accommodating general and unique requests, • High school diploma or GED, • Previous customer service experience, • Exceptional interpersonal skills, • Excellent written and verbal communication, • Time management and organizational skills, • Conflict resolution experience The company also conducts post-offer employment verification, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Job Description Full and Part Time Guest Services Agents are responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet., • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment., • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries, • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner, • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction, • Receive, input, retrieve and relay messages to guests

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Excellent verbal communication skills, • PunctualityCompany DescriptionUpper-Midscale Select Service HotelUpper-Midscale Select Service Hotel

Job DescriptionGuest Service Agents are team players with high energy, an upbeat personality, and outstanding customer service skills. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, settling the guest's account upon completion of their stay, and ensuring the public areas of the hotel stay clean and are replenished once HK/MTN/BK staff has left. However, the realm of responsibilities will extend beyond that of a typical front desk agent. This allows the Guest Service Agent to expand their skill sets and work in a fast paced environment with new challenges daily. *Night Auditors are responsible for the front desk operation during the overnight shift. Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. Night Auditors must be able to work independently and with minimal supervision. They must also be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Responsibilities • Maintain good personal appearance at all times; wear proper uniform and name tag as prescribed by the hotel., • Demonstrates and promotes a strong commitment to providing an outstanding experience for guests where they feel personally welcomed. Thus "Acts Happy" at all times in areas in visible to guests., • Process all guest check-ins, check-outs, room assignments, and room change/guest requests, • Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction, • Account balancing & cash handling, • Excellent communication and phone skills during a routine day as well as under pressure, • Question each guest upon check out and when possible during the course of their stay how was their stay to ensure we resolve any issues prior to their departure, • Display professionalism at all times; this includes appearance as well as language and tone of voice, • Ability to focus on the guest in front while ensuring those waiting in person or via phone are adequately acknowledged., • Ability to understand and uphold hotel and brand standards and expectations, • General office up keeping and ensuring public areas are cleaned and replenished as needed, • Knowledge of hotel amenities as well as surrounding area (attractions/restaurants) in order to optimally service guests needs, • Navigate the Internet for work purposes only: GSAs are only allowed to search the web upon Management or guest request., • Capability to solve problems and multi-task, • Knowledge of Microsoft office and computer skills, • Ability to stand or walk for an extended period of time., • Ability to move, lift, cany, push, pull, and place objects weighing up to 10 pounds, • Work as a team and possess a can do attitude along with a sales mind-set, • Additional duties from hotel manager will be assigned as necessary

Job DescriptionDescription: Job Summary Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience • High School diploma or equivalent required; College course work in related field helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing, • Ability to read, comprehend and write simple instructions and/or short correspondence and memos, • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations, • An operational knowledge of Microsoft Office suite, • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays, • Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc), • • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations., • Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times., • Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met., • Handle requests for information, mail and messages in an efficient and courteous manner., • Answer guest inquires about hotel service, facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc., • Establish and maintain good communications and team work with fellow associates and other departments within the hotel., • Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenario., • Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly, efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms., • Use proper two-way radio etiquette at all times when communicating with other associates., • As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job DescriptionOur ELITE FOREVER LLC is seeking a Night Auditor (Front Desk Night Agent) to join our team. We are looking for team players with high energy, an upbeat personality, and outstanding customer service skills! 8 hour shifts Day or Night availability. Benefits • Medical, Dental, and Vision Insurance for Full Time Staff, • Life Insurance for Full Time Staff, • 401(k) Retirement Plan, • Paid Time Off, • Exceptional guest service delivery with problem resolution ability, • Excellent communication and phone skills, • Process all guest check-ins, check-outs, room assignments, and room change/guest requests, • Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction, • Account balancing & cash handling, • Ability to understand and uphold hotel and brand standards and expectations, • General office up keeping and ensuring public areas are cleaned and replenished as needed, • Knowledge of hotel amenities as well as surrounding area (attractions/restaurants) in order to optimally service guests needs, • Computer skills, • Ensure night audit process is completed and checked, • Setting up breakfast, • Acting as MOD on property overnight, • Capacity to stand or walk for an extended period of time., • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds, • Adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.Required Skills, • Superior customer service skills including problem solving and ability to multi-task, • Strong attention to detail, good follow through, and communication skills, • Previous hotel or customer service experience preferred, • Previous customer service experience preferred

Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors.

Full and Part Time Guest Services Agents are responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Guest Services Agent, you would be responsible for greeting and re

As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. Experience - ideally, you'll have spent at least one year in a front desk or guest service position.

Join Our Team as a Front Desk Agent. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospit

You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive. Experience: One year of Front Desk experience in hotels preferred One year of experience working in customers service or a guest-facing rol

Join Our Team as a Front Desk Agent!. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospi

Assist all guests efficiently, courteously, and professionally in all front desk related functions.

Join Our Team as a Front Desk Agent. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospit

The Front Desk Agent serves as the first point of contact for guests, playing a key role in creating a positive and welcoming experience from arrival to departure. Maintain a clean, organized, and professional front desk area that reflects the hotel's standards of excellence. Previous experience in

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Join Our Team as a Front Desk Agent!. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospi

The ideal candidate will hold comparable Front Desk experience, preferably with Hilton, and have at least 6 months of customer service experience, and be fully available to work the ever-changing hospitality schedule, which includes overnight shifts. The Bankers Alley Hotel Nashville, Tapestry Colle

Title: Guest Service Agent Front Desk (PM/Overnight) - The Bankers Alley Hotel, Tapestry Collection by Hilton. As the Overnight Front Desk, you are both the friendly face greeting late arrivals and the analytical mind ensuring each day closes accurately. Ensure front desk standards are upheld during

Title: Guest Service Agent Front Desk (PM/Overnight) - The Bankers Alley Hotel, Tapestry Collection by Hilton. As the Overnight Front Desk, you are both the friendly face greeting late arrivals and the analytical mind ensuring each day closes accurately. Ensure front desk standards are upheld during

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; mai

Assists other Front Desk Personnel when need. Requires continual standing and movement throughout front office areas. Ability to stand and move throughout front office and continuously performs essential job functions.

Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.

The ideal candidate will hold comparable Front Desk experience, preferably with Hilton, and have at least 6 months of customer service experience, and be fully available to work the ever-changing hospitality schedule, which includes overnight shifts. The Bankers Alley Hotel Nashville, Tapestry Colle

Respond promptly to guest inquiries and resolve any issues or complaints with Hotel, Front Desk, Agent, Hospitality.

Communication Champ: You know how to get the Front Desk, Agent, Suite.

Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors.

Join Our Team as a Front Desk Agent!. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospi

Full and Part Time Guest Services Agents are responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsib

Front Desk Agent at Conrad Nashville. Comply with all systems and procedures trained by Front Office Manager, as Rebates, Upgrade, Cash handling Procedures & all operational POS systems & hotel technology.

The Front Desk Agent serves as a critical touchpoint between the hotel and its guests, directly influencing first impressions and overall guest satisfaction. This role supports the smooth operation of the front office and guest services department, ensuring seamless check-in/check-out experiences, a

You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive. One year of Front Desk experience in hotels preferred.

The Front Desk Agent serves as a critical touchpoint between the hotel and its guests, directly influencing first impressions and overall guest satisfaction. This role supports the smooth operation of the front office and guest services department, ensuring seamless check-in/check-out experiences, a

The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation: - Greet customers immediately with a friendly Front Desk, Agent, Computer, Hotel.

Chartwell Hospitality - - Responsibilities: Provide the critical first impression to guests with exceptional service.Welcome and serve guests in person and over the phone daily.Use a computer to check guests in and out, and handle cash and credit card transactions accurately.Solve problems and respo

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Elevate Your Career with Zander.At Zander Insurance, we recognize and reward top talent with industry-leading compensation packages and expansive growth opportunities.Join our team as a Personal Lines Insurance Customer Service Representative (CSR) and be part of an organization that values your ski

Animal Dermatology Group (ADG).ADG has over 50 locations nationwide.With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field.In additional to providing advanced, dermatology specialized care to patients and supporting general

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi