Mail Room Program Manager (Active Top-Secret Clerance required)
hace 12 días
Washington
Job Description Job Title: Mail Room Program Manager Industry: Government Services / Mail & Logistics Operations Location: Washington, DC Assignment Type: Direct Hire Pay: $80,000 / Year (based on experience) Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM | 100% Onsite Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with a mission-driven nonprofit organization that supports federal operations. Our client provides workforce solutions and operational support within highly structured, compliance-focused environments. They are seeking an experienced leader to oversee a secure mail distribution program supporting a federal agency. Job Description: We are seeking a hands-on Mail Room Program Manager to oversee a high-volume, secure mail operation in Washington, DC. This role will lead daily mail distribution activities, supervise a team of specialists, ensure strict compliance with security protocols, and identify opportunities to improve efficiency and reduce operational costs. This position requires a strong operational leader who can step in, evaluate current workflows, implement process improvements, and manage performance in a deadline-driven environment. Key Responsibilities: Operations Management • Direct daily mail processing, distribution, tracking, and delivery functions, • Oversee accountable and sensitive mail handling procedures, • Monitor service levels and ensure adherence to strict deadlines, • Utilize shipping systems, scanners, and tracking tools to maintain chain-of-custody integrity, • Ensure all mail handling procedures meet federal security standards, • Maintain compliance with established screening and classified material protocols, • Oversee documentation, reporting, and audit-related processes, • Supervise a team of 9 staff members, including a lead specialist, • Develop work schedules and assign responsibilities, • Train new hires on policies, safety procedures, and workflow expectations, • Monitor productivity, accuracy, and performance standards, • Serve as primary point of contact for on-site agency partners, • Resolve mail discrepancies, tracking issues, and service concerns, • 8+ years of mailroom, logistics, or distribution operations experience, • Prior supervisory or team leadership experience in a fast-paced setting, • Experience working in government or secure mail environments strongly preferred, • Knowledge of secure document handling, classified materials procedures, and audit processes, • Active Top Secret Security Clearance required, • Proficiency in Microsoft Office (Word, Excel, Outlook), • Strong written and verbal communication skills, • This is a fully onsite role in Washington, DC, • The team is seeking a mid-level operational leader who can assess current processes and drive efficiencies, • Ideal backgrounds include federal mail centers, USPS, DHL, FedEx, or similar structured distribution environments, • Stable, long-term opportunity supporting a federal contract, • Free onsite parking and metro-accessible location, • Comprehensive benefits package including medical, dental, vision, disability coverage, life insurance, retirement matching, wellness programs, and tuition assistance