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Job Description Overview WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Location: Washington, DC, • Environment: Office / Remote, • Schedule: Day shift, Monday–Friday; occasional extended hours as required Target salary range: $65,000-$120,000. The salary range displayed is an estimate and will be determined based on several factors, including the individual’s combination of education, knowledge, skills, competencies, and experience, as well as contract parameters and organizational requirements. The listed salary represents one component of the total compensation package for employees. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizenship Clearance: Public Trust – Moderate Risk PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Responsibilities TekSynap is seeking a Project Manager to serve as Key Personnel in support of a federal Records and Information Management (RIM) program. The Project Manager will be responsible for overall contract execution, personnel management, customer engagement, and delivery of services in accordance with the Statement of Work (SOW). REQUIRED QUALIFICATIONS Experience • Eight (8) or more years of project or program management experience supporting Federal government contracts., • Minimum of two (2) years of supervisory experience managing contractor personnel., • Demonstrated experience interfacing with senior government stakeholders., • Strong written and verbal communication skills., • Project Management Professional (PMP) certification., • Provide overall program and project management for a federal RIM support contract., • Serve as the primary point of contact with government stakeholders including the COR and Program Manager., • Plan, organize, and manage multiple concurrent tasks ensuring compliance with scope, schedule, and performance requirements., • Supervise contractor personnel including onboarding, scheduling, task assignments, and performance management., • Develop and maintain project schedules, task plans, and deliverables., • Prepare and submit monthly status reports, progress briefings, and management reports., • Track technical progress, risks, issues, and mitigation strategies., • Ensure quality assurance and compliance with contract requirements and government policies., • Support invoice review, labor hour tracking, and cost reporting. Qualifications TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with us at . We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.

Job Description About Legion Let's be real, AI isn't magic; Legion was built to move beyond AI hype—delivering secure, reliable systems that work alongside the people tackling the world's most critical challenges. Born from a Department of Defense partnership and trusted by leaders across government and enterprise, Legion embeds intelligence inside complex systems, unlocking data, accelerating human workflows, and strengthening mission-critical systems. We don't replace workflows—we optimize them, ensuring quality, efficiency, and reliability inside the platforms our partners already use. With world-class collaborators like Palantir, Nvidia, HPE, and Oracle, we're building intelligent infrastructure that enhances human capability and drives impact at the edge and across a range of enterprises. We're looking for bold thinkers and doers to join us in shaping the future of AI that's secure, grounded, and built to work. Role Responsibilities • Advocate For Customers: Act as the voice of the customer within the organization, advocating for customer needs and requirements to the product team., • Manage Customer Requirements: Serve as project manager for any new feature development for the user as well as for deploying the Legion platform for a given customer., • Be a Legion Expert: Develop hands-on technical knowledge of Legion's product and feature capabilities so that you can ensure our customers are using Legion in the way that's best for their team., • Lead Customer Onboarding: Train customers on how to use the platform, including training administrative users and champions on how to enable their team members' success., • Demonstrate Value: Work with customers to understand what really matters to them and their leadership and demonstrate the way that Legion meets that need qualitatively and quantitatively., • Build High-Quality Relationships: Develop relationships with multiple levels of customer stakeholders - everyone from end users, to security engineers to CISOs., • Ensure Renewals: Work closely with the sales teams to identify the best path to renew and expand customers while minimizing churn risks., • Provide Feedback: Proactively gather customer feedback and insights through surveys, interviews, and data analysis, and relay this information to our engineering team., • SECRET or TS/SCI Security Clearance., • Significant experience as a CSM or AM working with the government. Our team is lean and requires someone who is able to thrive in the federal space without significant guidance., • Willingness to travel. You will need to be onsite with our customers frequently. Most of them will be on the East Coast., • Proven ability to collaborate. You can work effectively with cross-functional teams, including sales, product, and/or engineering to articulate customer needs and develop new platform capabilities to meet them., • Experience working at a startup. Legion is early-stage and that means there's a lot of things that aren't figured out yet. You'll need to be comfortable with operating in that kind of environment. This is a remote position, but it will require consistent travel - primarily on the Eastern seaboard. Being located in or near DC, Tampa, or Fayetteville NC is not required, but it's a plus. Equal Opportunity Statement Legion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation Information$150,000—$230,000 USD

Job Description NOW HIRING – IMMEDIATE START | PAID TRAINING PROVIDED Ameritech Construction is a trusted and established Home Improvement Company dedicated to helping homeowners enhance their homes while saving energy and reducing costs. We take pride in developing our team members through hands-on training in Management, Marketing, Sales, Communication, Customer Service, and Problem Solving. This position is in-person only (not remote). We’re seeking motivated, professional, and goal-oriented individuals who are ready to make a meaningful impact in their community while building valuable lifelong skills. Average Weekly Earnings: $1,000 – $1,500 Annual Income Potential: $50,000 – $80,000+ ? Why Work With Ameritech • Paid, hands-on training – no experience necessary, • Full-time and part-time positions available, • Career advancement opportunities in management and leadership, • 401(k), dental, and health benefits, • Seasonal or permanent positions available, • Positive, growth-oriented team culture ? Job Responsibilities Customer Service Representatives • Serve as the first point of contact for homeowners, delivering exceptional customer service both in person and over the phone., • Clearly communicate the benefits of energy-efficient home improvements and company offerings., • Assist customers in scheduling free home consultations with our specialists., • Address questions, resolve minor concerns, and ensure a smooth customer experience from introduction to appointment scheduling., • Maintain accurate customer records and follow up with interested homeowners., • Represent the Ameritech Construction brand professionally at community events, trade shows, and local neighborhoods., • Educate homeowners about our energy-saving products and services., • Create a positive first impression that builds trust and brand awareness., • Help connect customers with consultation specialists to assess their home improvement needs., • Contribute ideas to enhance brand presence and community outreach campaigns. ? Qualifications • Must be motivated, dependable, and coachable, • Strong communication and interpersonal skills, • Ability to work both independently and as part of a team, • Reliable transportation required, • No prior experience necessary — we provide comprehensive training #hc207034

Job Description GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education. We received a seed investment from Y Combinator in 2015 and have pursued a strategy of 'Sustainable Growth' ever since: achieving six consecutive years of profitability and positive cash-flow while more than quadrupling our revenue, our customer base, and our team. In 2022, we raised $50 million to accelerate the next stage of our growth. Through The GiveCampus Social Mobility Initiative, we've donated $1 million in free fundraising support for programs that help low-income students, first-generation students, and underrepresented minorities. And in 2022 and 2023, we were named to Y Combinator's Top Companies list and the Inc. 5000 list of America's fastest-growing private companies. While we operate at meaningful scale (we've facilitated more than $6 billion in charitable giving), we're still small relative to the commercial and social good opportunities in front of us. Every GiveCampus employee has a substantial impact on our trajectory, and we're growing to help schools achieve even greater results. Our purpose-driven team of 120+ is located across the US: team members work from anywhere they choose. We have a beautiful 12,000 sf office in Washington, DC that is available for people to use whenever they want, and we regularly organize team meet-ups, events, and retreats in various locations. We're looking to expand our team with diverse and collaborative doers who believe in our mission and the transformative power of affordable, high-quality education. Location: This is a remote-first role based in the U.S. While we embrace flexible, distributed work, we also value in-person connection. Team members are expected to attend multiple company-wide and team-specific onsites throughout the year. The Manager on the Partner Success team is a player-coach role responsible for leading a small team of Partner Success Managers in the Independent Schools space while also directly managing a West Coast–based portfolio of schools and therefore an expectation to be able to serve schools in Pacific Time and travel there with regularity. You will be a strategic leader and cultural role model who empowers team members to grow, drives accountability for outcomes, and cultivates an environment of high performance and support. At the same time, you'll stay grounded in the work by serving as a trusted advisor to your own set of partner schools and setting an example through your own work. This role is ideal for someone who thrives in fast-paced environments, has a bias for action, and takes pride in being both a coach and a contributor. You'll balance individual impact with team-level leadership and play a critical role in advancing our mission and evolving our team. Please Note: Partner Success team members are expected to attend multiple company-wide and team-specific onsites throughout the year as well as visit on-site with partner schools. Travel expectations are 2+ times per month. Key Responsibilities Team Leadership & Coaching • Directly manage 4-6 Partner Success Managers, supporting them in their development, execution, and performance., • Set clear expectations and foster a culture of high standards, accountability, and shared success., • Lead regular 1:1s, team meetings, and performance reviews., • Uplift the team through real-time feedback, mentorship, and leading by example., • Secure and lead meetings with senior leaders and schools within direct report portfolios Partner Portfolio Ownership • Own a portfolio of partner schools and serve as their primary strategic contact., • Deliver proactive, data-informed guidance and help partners achieve maximum value from the GiveCampus platform., • Model best-in-class partner engagement, communication, execution and senior level relationship development. Strategic Planning & Execution • Partner with the head of the department and cross-functional leads to identify and drive team-level priorities and process improvements., • Help shape the evolution of Partner Success operations, tools, and KPIs., • Contribute to recruiting, hiring, onboarding, and training of new team members. Collaboration & Reporting • Collaborate across functions to identify opportunities, resolve issues, and support shared goals., • Monitor team performance and partner health using internal dashboards and reports; synthesize insights and recommend actions., • Elevate trends and insights from your team to inform product and strategic direction. What We're Looking For • 7+ years experience in customer success, fundraising, or SaaS account management; people management experience strongly preferred., • Experience balancing strategic work with hands-on execution., • Proven success managing or mentoring teammates; ability to give effective feedback and model high standards., • Excellent organizational and communication skills; clear and direct in setting expectations., • A strategic thinker who sees the bigger picture, but doesn't hesitate to roll up their sleeves., • Enthusiastic about building something great with a small, dedicated team. At GiveCampus, we value diversity and we pledge to foster an environment of support, inclusivity, and learning, both on the job and throughout the application process. In this spirit, we encourage candidates of all backgrounds to apply. GiveCampus is an Equal Opportunity Employer. Applicants and employees are not discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws. If you feel like you don't meet all of the requirements for this role, please apply anyways. We know confidence gaps and imposter syndrome often get in the way of connecting with incredible people, and we don't want them to prevent us from meeting you.

Job Description MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2. Contact Center Modernization – Organizational Design Consultant Salary: $110 - $120K Annually w/ Full Benefits A large U.S. health agency is modernizing its contact centers to improve 24/7 virtual access to high-quality care. Advisory and implementation services are being provided to support this effort and facilitate large-scale adoption. Role Overview The Org Design Consultant is responsible for supporting the development of the target org design for the modernized contact center, supporting the design and implementation of future-state organizational structures, governance frameworks, reporting lines, and decision-rights. The consultant will also contribute to key organization design activities, including clarifying roles, accountabilities, and ownership within the new organizational structure. Key Responsibilities • Lead the development and documentation of current and target-state organizational structures, ensuring comprehensive org charts, roles/responsibilities matrices, and governance models., • Synthesize and communicate insights from org design activities, including workforce mapping, gap analysis, and structure optimization, through presentations, status reports, and analysis delivered to VA leadership and project collaborators., • Guide decision-making to achieve alignment on future-state org design among diverse stakeholders, facilitating consensus on new structures, reporting relationships, and team functions., • Ensure all technology and workforce enablement initiatives are directly integrated with, and supportive of, the future-state organizational design and capability needs., • Track and report progress on org design milestones, from initial assessment through implementation, using key deliverables and performance indicators to measure transformation impact., • 3+ years of experience, preferably in healthcare, contact center, or technology modernization projects., • 1+ years of prior work experience in or with the Federal Government., • 1+ years of experience and aptitude for working and communicating with various diverse stakeholders, teams, and clients face-to-face., • Demonstrated experience in business process analysis, workflow mapping, and requirements documentation., • Understanding of contact center operations, technologies, and best practices., • Excellent communication, facilitation, and stakeholder management skills., • Proficiency with business analysis tools (e.g., Visio, Excel, JIRA, Confluence)., • Ability to quickly adapt and excel in a fast-paced environment., • Experience working with Microsoft Word, PowerPoint, and Excel., • Minimum of a Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field., • Experience supporting operating model design, org structure definition, or organizational transformation initiatives is preferred., • Experience supporting federal healthcare clients, particularly the VA or DoD., • Experience with clinical contact center operations and healthcare workflows., • Number of Openings: One (Full-Time), • Clearance Requirements: Position of Trust (or ability to obtain), • Location: Remote Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Description K2D Strategies is a growing fundraising agency that holistically approaches direct response through a channel-agnostic lens. The Account Coordinator supports our clients and team members by coordinating schedules and quality assurance for the execution of fundraising campaigns. Our company culture is focused on collaboration, empathy, curiosity, and trust, and our clients are changing the world in Washington, DC, and across the country through political discourse, social action, culture shift, and so much more. At K2D, we respect and celebrate our differences and know that employees with varied life experiences, backgrounds and skills make us a stronger company and a great place to work. We aren’t shy about saying our team is the best in the business, and we wonder if you might be the perfect new teammate! Primary Responsibilities • Schedule and attend meetings; assist with creation of meeting materials, • Gathers and documents client needs, project requirements, and action items, • Prepare and share notes with the internal team, • Assist in coordinating strategy and campaign execution, including, • Schedule creation and adhering to schedules for campaigns, • Preparing cost estimates and ensuring projects are delivered on budget, • Prepare and track client approval of cost estimates/client ATP, • Copy, data and art trafficking, including coordinating kick-off meetings and vendor schedules, as well as gathering all necessary approvals, • Manage internal K2D job intake forms as appropriate, • Keep team up to date on campaign progress, • Effectively manage day-to-day communication with clients, team members, partner agencies, outside consultants and vendors to provide superior customer service, including integrating with offline/online teams as appropriate for a wide variety of projects, • Review and approve vendor invoices, reconcile final costs as needed Additional Responsibilities • Participate in webinars and attend conferences/workshops to expand skills., • Share relevant findings with K2D staff at team meetings, staff meetings, etc., • Acquire and maintain technical certifications related to area of expertise. Required Knowledge, Skills, and Abilities • Team members who are most successful in this role typically have 1-2 years’ relevant project management experience, • Computer skills including fluency in MS Office Suite (especially Excel), • Proven organizational skills, ability to manage time and adhere to deadlines, project management, problem solving skills, and attention to detail, • Ability to handle multiple projects across multiple clients, • Excellent customer/client service skills and the ability to work in a team environment, • Strong communication skills in both written and oral with the ability to effectively present information, respond and follow-up on questions and inquiries from clients and colleagues, • Technically curious and unafraid to ask questions and try new things, • Background in nonprofits or caused-based marketing highly preferred What We Offer • Health and Wellness: employer-subsidized health, dental, and vision insurance in addition to employer paid short-term disability and life insurance., • Work-Life Balance: Flexible work hours, remote work environment (with access to our Arlington, VA offices for local employees), and generous time off, • Financial Wellness: competitive salary, 401(k) with company match, • Professional Development: ongoing training, career path development, and a dedicated budget for conferences and training seminars, • Additional Benefits: an opportunity to work with smart people in a supportive environment that celebrates individuality, • Compensation: our budget for this position starts at $45,000/year We will be accepting applications for this position through May 1, 2026.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. We're seeking someone who is great with people, building relationships, and putting customers first. Previous experience in customer service or sales is a plus.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Remote Customer Service Specialist. As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Respond to customer inquiries via phone, email, and chat with professionalism and care.

Work with confidential customer information and treat it sensitively. Appropriately communicate with customers. Minimum of 6 months of customer service experience.

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a customer service representative agent or someone j

Customer service and/or sales experience preferred. Demonstrate commitment to following established procedures and be customer service driven. Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.

Customer Service Representative. Responsible for answering inbound customer service calls related to patient accounting questions. Answer inbound customer service calls and make some outbound follow up calls in a professional, service oriented manner.

Remote Customer Support Representative. OranjeBor Energie BV is seeking a highly skilled and motivated Remote Customer Support Representative to join our growing global team. Interested candidates are invited to submit their resume and cover letter Please include "Remote Customer Support Representat

Teleperformance USA - - Responsibilities: Handle and carefully respond to all customer inquiries; Provide excellent customer service through active listening; Aim to resolve issues on the first call by being proactive; Escalate interactions when necessary and appropriate; Track all call related inf

Teleperformance USA - - Responsibilities: Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns; Handle and carefully respond to all customer inquiries; Provide excellent customer service through active listening; Aim to resolve issues on the firs

Teleperformance USA - - Responsibilities: Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns; Calmly attempt to resolve and de-escalate any issues; Escalate interactions when necessary and appropriate; Respond to requests for assistance and/or pos

We have an opening for a talented Amazon Customer Service Representative (Remote) to follow safety procedures and company policies, adapt to shifting priorities and business needs, and support the preparation and delivery of goods or services. Other duties include respond promptly to inquiries and r

Bring your energy to the role of American Airlines Customer Service Representative (Remote) to assist passengers with booking changes, ticket inquiries, and travel support from a remote environment.

Anticipate Customer Needs We stay ahead of trends so our customers can grow and succeed. The Customer Success Manager (CSM) is accountable for end-to-end client success for a client supported within a Strategic POD. This role is responsible for customer relationships and P&L management of (a) strate

Join our growing team as a United Airlines Customer Service Representative (Remote) to provide excellent service to customers and team members, assist with processing returns and exchanges, and adapt to shifting priorities and business needs.

Join us and be part of a brand that values innovation, quality, and customer satisfaction. Build rapport with customers by actively listening and providing effective solutions. Enjoy the benefits of working remotely-save time, money, and contribute to a greener environment.

Working as a Customer Service Agent ("CSA") is central to demonstrating that we understand the demands of air travel and our goal is to make the experience as smooth and enjoyable as possible.

Bring your energy to the role of American Airlines Customer Service Representative (Remote) to assist passengers with booking changes, ticket inquiries, and travel support from a remote environment.