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We are seeking a Salesforce QA/Test Engineer with strong platform-specific expertise and a solid understanding of DoD security compliance requirements. This role focuses on validating secure, scalable Salesforce solutions through comprehensive testing strategies, supporting ATO readiness, and ensuri

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! • Please note if you are based in the San Francisco Bay Area, the expectation is to come into our downtown San Francisco office on a hybrid basis (3 days / week). If you are not located in the Bay Area, we are open to hiring someone remote in the United States. We’re looking for an EPD Technical Solutions Consultant (E-TSC) to help build the technical foundation that powers Zip’s ERP and integration ecosystem. This role focuses on internal technical enablement, template ownership, product partnership, and driving best-in-class standards across all of Zip’s integration workflows. As Zip continues to scale rapidly across enterprise customers like Coinbase, Notion, Canva, Samsara, Snowflake, and Databricks, your impact will be foundational: creating reusable integration assets, improving developer experience, and ensuring every technical solutions consultant in the company can move faster with higher quality. You’ll work deeply with our Engineering, Product, and Design (EPD) teams to design, maintain, and iterate on Zip-owned ERP and integration templates that power scalable, repeatable customer implementations. Your work will directly influence how hundreds of future implementations are delivered, raising the technical bar for both our EPD and customer-facing technical consultant organizations. * Own, maintain, and continually improve Zip’s integration templates, ensuring they are consistent, scalable, and aligned with evolving product capabilities. * Analyze customer implementations across diverse ERPs to identify reusable patterns and system nuances, converting them into standardized internal assets. * Define, document, and champion technical solution consulting best practices, driving consistency and raising technical quality across all TSCs. * Leverage your existing ERP or P2P experience to build fluency across additional ERP ecosystems. While you’re not expected to know every system nuance on day one, you will become the subject matter expert on integration architecture, data models, and Zip’s App Studio, building broad fluency across multiple ERP ecosystems. * Own and deliver internal quality initiatives that improve template reusability, scalability, and implementation consistency across the TSC function. * Collaborate with Engineers, PMs, Designers, and other TSCs to ensure templates stay aligned with product architecture, field insights, and emerging customer needs. * 4+ years experience integrating systems with ERP, P2P, Ticketing, CLM, and TPRM systems. * Experience using iPaaS tools to configure integrations required. * Experience working with XML / REST based endpoints and standard authentication protocols. * Past ERP implementation, integration, configuration or administration experience is beneficial but not required. * Ability to translate highly technical information for audiences with varying degrees of technical knowledge. * Comfortable working with API documentation. * Comfortable testing and troubleshooting integration errors. * Able to understand customer requirements and document that information quickly, with little oversight * A continual learner and open to learning new technologies that Zip may integrate with in the future. * Strong communication skills. * Extreme attention to detail and pride yourself in being incredibly proactive. * Experience working with product and engineering teams. * Process-driven with a strong bias toward continuous improvement; you consistently look for opportunities to make systems better than you found them through systematic improvement. The salary range for this role is $130,000 - $170,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. At Zip, we’re committed to providing our employees with everything they need to do their best work. * 📈 Start-up equity * 🦷 Full health, vision & dental coverage * 🍽️ Catered lunches & dinners for SF employees * 🚍 Commuter benefit * 🚠 Team building events & happy hours * 🌴 Flexible PTO * 💻 Apple equipment plus home office budget * 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Company Description Founded in 1985, CTG is a major importer and distributor of consumer products for customers in the retail industry across North America. CTG’s mission is to supply quality branded products at competitive prices. Our innovative and high perceived value packaging has strong consumer appeal that helps generate high turnover for our retail trade customers. Our corporate name reflects our focus on developing exceptional brand identities that represent the best value to consumers. CTG’s great instincts for value and quality have resulted in an exceptionally strong presence in the consumer products market. Our full range of categories now includes giftware, home décor, novelties, kitchenware, housewares, stationery, candles & candle holders, health & beauty, hair accessories, household products, toys, electronic accessories, seasonal products and more. We design, import, manufacture and distribute over 13,000 active items. With a wide selection of comprehensive programs and more than 45 proprietary brands, we provide a true one-stop product solution for our valued customers with unequaled variety and depth. For more information, visit: ___ Position Key Duties and Responsibilities: The Independent Sales Representative will work directly with the US Head of Sales, while also working closely with cross-functional teams in the corporate office. As an integral part of the sales team you will both develop new and manage existing sales opportunities across your territory in numerous customer segments. While at CTG you will also help define and execute CTG strategic sales plans based on business objectives, customer and consumer insight, and global market trends. Key will be your highly motivated abilities to combine your sales savvy with a customer first focus, as you look for creative ways to help us achieve our corporate goals for revenue growth, profitability, and market leadership. As an independent contractor, you will have the freedom to determine your own schedule, and be paid commission plus bonus every month based on your skillset and work ethic. The position may have other collateral duties as assigned. • Open new retailer accounts as well as service existing customers., • Be a product expert, with the goal of matching our product ranges to the needs of the customer., • Conduct sales presentations through face to face contact as well as over the phone or via video call., • Develop sales presentations and provide reports regarding forecasts and sales progress., • Develop sales goals for a designated customer base while servicing their needs with the utmost level of professionalism., • Work closely with the merchandising team for product knowledge and provide feedback from customers., • Work closely with the Customer Service and Accounts Receivable teams to ensure a seamless and integrated approach to customer satisfaction and efficient account management., • Ability to be an effective member of the team while primarily being independently motivated with minimal supervision, • Fully utilize sales tools (e.g. mobile devices, electronic catalogue, e-commerce website) developed by CTG, • Consistently meet or exceed company's performance expectations., • Other tasks assigned by leadership. Qualifications: • College or high school diploma, • 3 + years proven B2B sales experience. Experience in the gift, furniture or home décor industry preferred but not required., • Proficiency in Microsoft office, and have used and must be familiar with CRM Software (i.e salesforce, EMUN, or marketime), • You must be in possession of a valid driver’s license, and must own and maintain your own vehicle., • Excellent communication, organizational and interpersonal skills., • You are a highly motivated self-starter who is detail oriented and capable of prioritizing work flow., • Strong follow-up skills.

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the___ to do your best work. Creating a career you love? It's Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process ___. This role sits within the Program Management team in the SMB & Channel sales team. As a Lead Program Manager for Global Vendor Operations, you'll be responsible for shaping how Pinterest manages critical vendor partnerships and serve as a key operator at the intersection of operations, risk, legal, procurement, and business performance. This role will help define how Pinterest measures vendor success, how performance issues are identified and escalated, and how operating cadence and accountability are standardized globally. The ideal candidate is passionate about creating a culture of continuous innovation and operational excellence. What you'll do: • Establish and maintain global performance performance scorecards to monitor vendor performance, quality, and timeliness, • Use AI to create scalable tracking and alerting mechanisms to ensure vendor compliance against contractual terms, • Serve as the global escalation point for vendor performance issues; triage, prioritize, and manage resolution across regions, consolidating insights for executive teams, • Lead breach management: RCA facilitation, corrective action plan development, execution tracking, and verification of sustained recovery, • Maintain an auditable record of vendor adherence, breaches, actions taken, and outcomes to support contract management decisions, • Run global vendor operating cadence (monthly / quarterly), ensuring clear performance narratives and documented follow-ups, • Own accuracy of vendor tracking systems (i.e. onboarding / offboarding processes, supervisory orgs in Workday, etc.) and drive standardization across vendor processes, • Drive continuous improvement initiatives to enhance vendor efficiency and cost-effectiveness What we're looking for: • Bachelor's degree in business or other related field with a minimum of 8+ years of professional work experience including 5-8+ years of experience in operations, vendor management, program management, or financial operations, • Demonstrated ability to use AI to improve speed and quality in your day-to-day workflow for relevant outputs., • High integrity and ownership: you protect sensitive data, avoid over-reliance on AI, and remain accountable for final decisions and deliverables, • Proven track record of building and scaling vendor networks, • Leadership: Proven track record of managing large-scale, complex operations and influencing stakeholders without direct authority, • Analytical Rigor: Expert-level ability to use data to tell a story, identify trends, and drive action in a fast-paced environment, • Communication: Exceptional verbal and written communication skills, with the ability to navigate a complex, global matrix organization, • Advanced working skill set with Salesforce, Tableau, and MS Office / Google Suite Relocation Statement: • This position is not eligible for relocation assistance. Visit our ___ page to learn more about our working model. In-Office Requirement Statement: • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection., • This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country. #LI-REMOTE #LI-AT6 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found ___. US based applicants only$114,499—$235,734 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete___for support.

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, ___-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan is at the forefront of the AI revolution in enterprise software. We're also building a cutting-edge AI capability to supercharge our Sales, Marketing, and Customer Success teams. This isn't about incremental improvements-we're fundamentally transforming how GTM teams work. We're looking for a hungry, curious problem-solver who wants to be part of this transformation from day one and who can help operationalize the initiative. You'll work directly with senior leaders, ship real AI solutions, and help shape how one of the fastest-growing SaaS companies leverages AI at scale. This is a rare opportunity for someone early in their career to gain hands-on AI experience, build cross-functional influence, and accelerate their professional growth. Your Impact In your first90 days,you'llship AI workflows that help our teams work faster and smarter. By your first year,you'llhave: • Automated 100+ hoursof manual work across Sales, Marketing, and Success teams, • Built and deployed5+AI agentsthat directly support revenue-generating activities, • Enabled 500+ GTM professionalstoleverageAI in their daily workflows WhatYou'llDo Intake & Prioritization • Own the intake funnel for AI and automation use cases across GTM functions, • Triage and prioritize requests based on business value, scalability, and feasibility, • Createandmaintaina centralizedrepositoryof AI use cases,tools, and integration patterns, • Build lightweight AI-driven solutions using best-in-class tools and platforms, • Ensure all workflows are documented, version-controlled, and accessible across teams Quality Assurance & Continuous Improvement • Test andvalidateoutputs to ensure accuracy, consistency, and usability, • Define andmaintainquality standards for AI-generated outputs, • Create clear documentation, playbooks, and templates to support adoption, • Create video tutorials and how-to guides for non-technical users and host office hours to support adoption and answer questions, • Track adoption and usage across GTM teams, • Measure impact through defined metrics (adoption, efficiency gains, pipeline contribution, revenue impact, workflow performance), • Provide regular insights and recommendations to improve effectiveness, • Support the integration of AI workflows into existing GTM processes and systems to include leading SaaS platforms and Gemini Enterprise, • Partner with IT and GTM teams to ensure secure, compliant, and scalable AI implementations, • Ensure alignment with broader operational frameworks and tools Your Qualifications Core Requirements • Bachelor's degree in Business, Economics, Operations, Information Systems, or related field, • 0-2 years of experience (internships or entry-level roles in operations, consulting, analytics, or similar), • Quick learner with a curiosity for understanding complex systems, business, and technical requirements, • Strong analytical and problem-solving skills with the ability to structure ambiguous requests, • Demonstrated curiosity in AI, automation, and emerging technologies, • Excellent written and verbal communication skills - you can explain technical concepts to non-technical audiences, • Hands-on experience with AI tools and platforms like Gemini, Claude, or ChatGPT, • Exposure to CRM systems (e.g., Salesforce) and GTM processes, • Experience building or automating workflows (academic, personal, or professional), • Bias toward action-you'drather test and iterate than overthink, • Comfortable with ambiguity- you thrive when building from scratch, • Intellectually curious- you love learningnew technologiesand approaches, • Collaborative- you seek input and share credit generously, • Data-driven- you let metrics guide decisions, not opinions, • User-focused- you obsess over making things work for end users Base Salary Range:$83,000—$112,000 USD Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

The Enterprise Account Executive (Financial Services) will report to the Director of Enterprise GTM and own revenue growth across a portfolio of Scale AI's most strategic financial services customers and prospects. This role is focused on selling complex, agentic AI solutions -autonomous workflows powered by LLMs and human-in-the-loop systems - into large banks, insurers, asset managers, and fintechs. You will operate as a strategic partner to senior executives across the business, technology, and risk organizations - helping them reimagine core workflows (e.g., underwriting, fraud detection, KYC, claims, research, and operations) through AI agents. This is a highly consultative, technical enterprise sales role requiring deep domain fluency, executive presence, and the ability to navigate regulatory, security, and multi-stakeholder complexity. You will own the full customer lifecycle - from origination through close, deployment, and expansion - while acting as the quarterback across Solutions Engineering, Product, Research, and Delivery teams to land and scale high-impact AI programs. • Own and expand relationships with the largest financial services institutions (banks, insurers, capital markets, fintech), focusing on high-impact, multi-year AI transformations, • Sell agentic AI solutions by mapping Scale's capabilities to mission-critical workflows (e.g., underwriting, fraud, compliance, customer ops, investment research), • Build trusted relationships with executive stakeholders (CIO, CTO, Chief Data/AI Officer, Heads of Risk/Operations/Lines of Business) and guide enterprise AI strategy, • Develop and execute multi-threaded account plans that drive net-new revenue, expansion, and long-term platform adoption, • Lead complex deal cycles, including business case development, ROI modeling, and mutual close plans across new business, renewals, and expansions, • Partner deeply with Solutions Engineering to shape and land technically credible pilots, POVs, and production deployments, • Navigate regulatory, security, and procurement processes unique to financial services environments, • Act as the voice of the customer internally-informing product roadmap, agent design, and vertical-specific solutions, • Maintain a strong command of pipeline, forecasting, and deal hygiene using Salesforce, Clari, and related tools, • Operate with urgency and precision in a fast-paced, highly cross-functional environment, • 8-12+ years of enterprise sales experience, with significant focus on financial services (banking, insurance, capital markets, or fintech), • Proven track record of closing and expanding large, complex, multi-million dollar enterprise deals within highly regulated environments, • Experience selling AI/ML, data platforms, or workflow automation technologies, with the ability to position agentic / LLM-driven solutions at a business and technical level, • Deep understanding of financial services workflows (e.g., underwriting, claims, fraud, KYC/AML, research, operations) and how technology transforms them, • Demonstrated success engaging and influencing executive stakeholders, including building and delivering compelling business cases and ROI narratives, • Strong command of enterprise sales methodology, including account planning, multi-threading, and disciplined forecasting, • Ability to navigate ambiguity, long sales cycles, and complex stakeholder landscapes with high ownership and resilience, • Excellent communication and storytelling skills across both technical and non-technical audiences, • High level of business acumen, technical curiosity, and a consultative, customer-first mindset, • Experience selling agentic AI, LLM platforms, or automation solutions into financial services, • Background working with or alongside risk, compliance, or data organizations within large enterprises, • Familiarity with regulatory considerations (e.g., model risk management, auditability, data privacy) in AI deployments About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, ___-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! ABOUT THE ROLE This role sits within Anaplan's IT Customer Experience organization and is focused on transforming how Anaplanemployeeswork. You will design, build, and scale AI tools, agents, and capabilities that drive productivity, smarter decision-making, and operational efficiency across our global workforce. Anaplan is building its Enterprise AI Center of Excellence (COE) - a one-stop shop for all internal AI at Anaplan - and is looking for an AI Principal Architect to lead it from a technical standpoint. This is a senior, newly created role at the intersection of hands-on enterprise AI engineering, internal system architecture, technical leadership, and workforce enablement. The AI Principal Architect will own the technical vision for Anaplan's internal AI - designing the reference architecture for LLMs, agentic AI, and Gemini Enterprise; setting engineering standards; evaluating emerging platforms; and ensuring every employee-facing initiative is built with rigor, scalability, and responsible design. This role carries a hybrid profile: deep individual technical contribution combined with team leadership influence. You will mentor engineers, guide architectural decisions, serve as the primary technical escalation point, and contribute a forward-looking perspective to the 2-3 yearAI technology roadmap - without necessarily holding formal management authority over all contributors. You will report directly to the Director, IT Customer Experience, who co-leads the Enterprise AI COE alongside the Financial Flexibility Lead and a GTM Champion as a 3-in-a-box. You will collaborate closely with Technical/Engineering teams (dotted-line, foragent development and delivery) and the Transformation & Financial Flexibility team (toidentifyAI-driven cost-saving opportunities). KEY RESPONSIBILITIES Reference Architecture & Enterprise AI Engineering • Own and publish the reference architecture for Anaplan's internal AI - covering LLMs, agentic AI frameworks, Gemini Enterprise integrations, and data pipelines., • Architect end-to-end internal enterprise AI solutions designed for the scale, security, and reliability requirements of a global workforce., • Set and enforce AI engineering standards, coding practices, code review processes, and technical guardrails across all internal AI projects., • Lead hands-on technical design reviews and guide implementation decisions from intake through production deployment., • Evaluate, select, and onboard new enterprise AI platforms and tools - providing technical recommendations grounded in internal workforce needs., • Design the LLM abstraction layer and multi-model strategy tooptimizecost, performance, and flexibility., • Define andmaintaintechnical evaluation criteria for the AI intake process - assessing feasibility,buildcomplexity, security risk, and integration requirements for employee-facing tools., • Ensure all internal AI initiativespassengineering, security, compliance, and responsible AI review before development begins., • Maintain enterprise AI technical policies, engineering standards, and responsible AI guardrails in partnership with Security and Compliance., • Translate approved internal use cases into clear technical specifications and hand off to engineering teams with full architectural context., • Define enterprise AI data layer and integration architecture across core systems (Salesforce, ServiceNow, Gainsight, Workday)., • Integrate with ServiceNow AI Control Tower to track all AI use cases, agents, and realized business value., • Implement human-in-the-loop, explainability, and auditability frameworks for all decision-impacting AI systems., • Partner with Finance to define and measure AI-driven ROI, ensuring alignment with enterprise value targets., • Provide technical direction, coaching, and mentorship to engineers across the AI Governance & Enablement and AI Operations & Insights teams., • Serve as the primary technical escalation point for complex internal AI delivery challenges and architecture decisions., • Partner with Technical/Engineering teams (dotted-line) on agent architecture, build quality, and delivery timelines., • Help define the technical bar for AI team hiring and contribute to onboarding and skills development programs., • Oversee the technical deployment and operationalization of AI agents and solutions, ensuring production readiness and stability for Anaplan employees., • Drive Gemini Enterprise adoption and lead AI Friday sessions with genuine technical depth., • Build andmaintainengineering dashboards tracking internal AI system performance, adoption rates, and ROI metrics., • Research and prototype emerging AI/ML techniques, large language models, agent frameworks, and enterprise tooling toidentifyinternal productivity and cost-saving opportunities., • Design and lead proof-of-concept pilots thatvalidatenovel internal use cases beforecommitting tofull engineering investment., • Build andmaintainthe AI innovation pipeline - a living backlog of high-potential experiments., • Work hand in hand with the Transformation & Financial Flexibility team toidentifyand technicallyvalidateAI-driven cost-saving opportunities in Anaplan's internal operations., • Act as technical advisor and AI subject matter expert to business unitsidentifyinginternal AI use cases., • Support the 3-in-a-box COE co-leadership (IT, Finance, GTM) with technical analysis, architecture reviews, and feasibility assessments., • 7+ years of software or AI/ML engineering experience, with at least 3 years in a technical lead, staff engineer, or principal-level role - ideally with exposure to enterprise IT or internal tooling environments., • Deep hands-onexpertiseacross the AI/ML stack: LLMs, retrieval-augmented generation (RAG), agent frameworks, orMLOpspipelines - with experience in enterprise or workforce deployment contexts., • Proven experience architecting and deploying enterprise-scale internal AI systems from design through production, including reliability, observability, and performance engineering., • Proficiencyin Python and enterprise cloud AI platforms (GCP Vertex AI, Azure AI, or AWS SageMaker) and AI orchestration tooling., • Hands-on experience with Google Workspace AI and Gemini Enterprise, or equivalent enterprise AI platforms (e.g., Microsoft Copilot, OpenAI Enterprise)., • Demonstrated ability toprovidetechnical leadership, mentorship, and architectural guidance to engineering teams without formal management authority., • Ability to manage competing priorities, dependencies, and delivery timelines across multiple workstreams., • Strong business acumen and communication skills - able to translate complex enterprise AI/ML concepts into business value narratives for C-level audiences., • Experience with AI governance frameworks, responsible AI principles, or enterprise AI policy and risk management for internal deployments., • Familiarity with ServiceNow or similar ITSM platforms and integration patterns., • Background in enterprise change management, internal AI enablement, or large-scale digital transformation programs., • Experience working with cross-functional finance or business transformation teams on AI-driven cost optimization., • Prior experience in an internal IT or enterprise technology function at a high-growth SaaS company. We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the___ to do your best work. Creating a career you love? It's Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process ___. Are you passionate about applying GenAI to improve efficiency and accelerate business execution-grounded in strong data foundations? Join Pinterest's IT Enterprise Systems team to build analytics engineering and GenAI capabilities that power our go-to-market and corporate operations. You'll create trusted data models and pipelines across core enterprise platforms and layer in LLM-enabled workflows with clear evaluation, observability, and guardrails. What you'll do: • Build production-grade GenAI-enabled analytics solutions that integrate enterprise data sources (e.g., Salesforce, Gong, Oracle, IBM Planning Analytics, and other SaaS platforms)., • Establish end-to-end LLM pipelines (retrieval/orchestration) with evaluation frameworks, observability, and validation guardrails to ensure reliability and safety., • Lead technical scoping for GenAI use cases, assessing feasibility, accuracy expectations, risk, and ROI-then translating into clear technical plans., • Design and own analytics-ready data models, including dimensional modeling (star schemas, fact/dimension tables, SCD Type 2) that support reporting, forecasting, and downstream applications., • Develop and maintain robust data pipelines and orchestration (Airflow and/or dbt or similar), including data quality checks, SLAs, monitoring, and failure recovery., • Write and optimize complex SQL for transformation and analysis across enterprise datasets (joins, window functions, CTEs, performance tuning)., • Partner closely with business stakeholders, turning ambiguous questions into well-scoped requirements, success metrics, and deliverables; communicate tradeoffs and constraints clearly., • Use AI tools to accelerate development responsibly (e.g., drafting SQL/Python, iterating on prompts, summarizing findings), while applying rigorous testing and verification., • Define best practices for GenAI in analytics engineering, including prompt patterns for analytics tasks, model selection, and cost/latency optimization. What we're looking for: • 8+ years in analytics engineering, data engineering, data science, or related roles (or equivalent experience)., • Bachelor's degree in Computer Science, Statistics, Data Science, Mathematics, or a related field (or equivalent experience)., • Strong understanding of LLM fundamentals and practical tradeoffs, including:, • Capabilities, limitations and common failure modes., • Tokenization, context windows, latency/cost considerations., • RAG vs. fine-tuning vs. prompting/tools for use cases., • Expert SQL skills (complex joins, window functions, CTEs, query optimization)., • Hands-on experience with dimensional modeling (star schemas, SCD Type 2) and workflow orchestration tools such as Airflow, dbt., • Demonstrated ability to validate AI-assisted output., • High integrity and ownership to handle sensitive enterprise data appropriately and remain accountable for final outputs., • Strong stakeholder communication with the ability to explain technical constraints to non-technical partners., • Experience with GenAI coding tools (e.g., Cursor, Claude Code) to accelerate development while maintaining code quality and maintainability. Relocation Statement: • We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role. In-Office Requirement Statement: • This role will need to be in the office for in-person collaboration 1-2 times/quarter every 6-months and therefore can be situated anywhere in the country., • This position is not eligible for relocation assistance. Visit our___ page to learn more about our working model. #LI-NM4 #LI-REMOTE At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found ___. US based applicants only$139,764—$287,749 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete___for support.

Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one. Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world's toughest obstacles. As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains. We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world. Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands. About the Role: The AI Engineer will help define, architect, and implement / project manage how artificial intelligence is applied across Planet's marketing organization to improve efficiency, scalability, and performance. This role will identify opportunities to integrate AI into marketing workflows, campaign development, and marketing operations, while helping build the technical infrastructure in tandem with the corporate engineering team that powers pipeline generation and customer acquisition. This person will work cross-functionally with Growth Marketing, Marketing Operations, Revenue Operations, Product Marketing, Corporate Engineering, and Data teams to introduce AI-driven systems and automated agents that improve campaign velocity, marketing insights, and pipeline impact. The ideal candidate is a builder at heart who combines marketing and revenue operations knowledge with a technical mindset to help translate emerging AI capabilities and business needs into scalable GTM systems. Impact You'll Own: • Identify gaps, create strategy for, and implement AI across marketing workflows including campaign execution, content production, analytics, and marketing operations. From concept, through execution., • Architect and build an AI-first GTM engine that identifies, engages, and converts high-value customer segments through automated lead research and qualification systems., • Use AI to spearhead complex data analytics and build GTM data optimization layers to report on funnel performance and revenue attribution., • Partner with Growth and regional marketing teams to apply AI to campaign planning, structured messaging experimentation loops, and audience targeting., • Collaborate with Marketing Operations, RevOps, and Corporate Engineering to integrate new AI tools and automated outreach sequences into existing CRM and marketing automation platforms., • Work with Corporate engineering to evaluate emerging AI technologies and vendors, selecting tools that build a robust GTM technology stack., • Develop internal playbooks and frameworks for how marketing teams should use AI tools in their daily work., • Support AI-driven experimentation including creative testing, automated messaging variations, and landing page drafts., • Help train marketing teams on AI capabilities, best practices, and responsible use of AI technologies., • Lead, monitor, and report on the impact of AI initiatives across campaign velocity, marketing efficiency, and pipeline generation., • 5+ years of experience in software engineering, data analytics, or automation engineer with at least 1 year building production-grade AI systems., • Hands-on experience working with LLMs (OpenAI, Anthropic, open-source), including prompt design, evaluation, and iteration, • Experience building agentic workflows that take actions (not just generate text), including tool use, chaining, and structured outputs, • Demonstrated ability to design and build complex operational systems from scratch that support marketing, sales, or revenue teams., • Experience working in marketing technology platforms such as CRM systems (Salesforce), marketing automation tools (Marketo), and data enrichment platforms., • Experience implementing artificial intelligence tools including generative AI, workflow orchestration tools, and AI-powered analytics platforms., • Experience improving marketing workflows through automation, process design, or technical system implementation., • Ability to translate technical capabilities into practical marketing applications and automated engagement sequences that support business goals., • Experience working cross-functionally with marketing, operations, product, corporate engineering, and data teams., • Strong analytical thinking and the ability to interpret market data and customer signals to evaluate the impact of marketing initiatives., • Excellent communication skills and the ability to help teams adopt new tools and processes., • Experience applying AI to marketing functions such as campaign development, content production, experimentation, or personalization, reporting, analytics, and personalization., • You've built AI systems that directly impacted revenue, growth, or operations (not just demos or prototypes), • Familiarity with marketing AI tools such as generative content platforms, AI analytics tools, or AI-native GTM enhancements., • Experience building internal frameworks or playbooks for new technology adoption., • Experience working in high-growth technology companies or data-driven marketing environments. Benefits While Working at Planet: These offerings are dependent on employment type and geographical location, based upon applicable law or company policy. • Comprehensive Medical, Dental, and Vision plans, • Health Savings Account (HSA) with a company contribution, • Generous Paid Time Off in addition to holidays and company-wide days off, • 16 Weeks of Paid Parental Leave, • Wellness Program and Employee Assistance Program (EAP), • Home Office Reimbursement, • Monthly Phone and Internet Reimbursement, • Tuition Reimbursement and access to LinkedIn Learning, • Equity, • Commuter Benefits (if local to an office) The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. San Francisco Salary Range$128,400—$160,500 USDUS National Salary Range$112,900—$141,100 USD San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Why we care so much about Belonging. We're dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That's why Planet is guided by an ultimate north star of Belonging-dreaming big as we approach our ongoing work. If this job intrigues you, but you're thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don't just fill positions, we aspire to fulfill people's careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you're excited to come along for the ride. EEO statement: Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. ___ Accommodations: Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you. Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the ___, and hereby consent to the collection, processing, use, and storage of my personal information as described therein. Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the ___, and hereby consent to the collection, processing, use, and storage of my personal information as described therein. AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We are currently exploring AI interviewing technologies to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a Planet AI Notetaker for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy. Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools-e.g. Large Language Models (LLMs), deep fake technology, etc.-is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.

___ is an AI startup with open source and creativity at its core. Our AI-native vector database uses machine learning to create meaningful insights from unstructured data in a completely new way. Named one of Forbes’ Top 50 AI startups, and with over a million monthly downloads, Weaviate is quickly growing in popularity with developers and enterprises alike. Our team members work remotely across the globe with the flexibility to work from anywhere and at any time. Our people experience this as a massive benefit! Operating with a strong sense of ownership and collaboration, our teams prioritize results while empowering each individual to do their best work. About this role * Full Sales Lifecycle: Manage the end-to-end sales process - from initial outreach and lead qualification to complex contract negotiations and closing. * Territory Strategy: Develop and execute a strategic plan to penetrate key industries (Finance, E-commerce, Healthcare, etc.) within the EMEA region. * Solution Selling: Conduct deep discovery to understand prospect pain points and demonstrate how Weaviate’s vector search and AI features provide a competitive edge. * Community Engagement: Work closely with our Developer Relations and Marketing teams to leverage our massive open-source community as a source of enterprise opportunities. * Pipeline Management: Maintain accurate forecasts and CRM records (Salesforce/HubSpot) to ensure predictable revenue growth. What we are looking for * Experience: 4+ years of B2B SaaS sales experience, preferably in infrastructure, databases, or AI/ML. * US (West) Expertise: Proven track record of hitting and exceeding quotas within the US West Coast market, including familiarity with regional procurement and legal nuances. * Technical Fluency: You do not need to be a developer, but you should be able to comfortably discuss APIs, LLMs, vector embeddings, and cloud architecture (AWS/GCP/Azure). * Communication: Exceptional verbal and written communication skills in English. * Mindset: A 'builder' mentality. You thrive in the ambiguity of a fast-growing startup and enjoy creating your own playbooks. * Training in sales methodologies (e.g., MEDDIC, SPIN, Challenger) is highly desirable. * Quick learner with high emotional intelligence (EQ) and the ability to influence key stakeholders. * Passionate about advancing your career in enterprise sales and deepening your knowledge of our products. * Aligned with our company values and culture. * 100% Remote Work: Work from anywhere in the world where you can do your best work. Whether it’s your cozy home office, a co-working space, or a beachside café. Read more ___. * Flexible Time Off: We trust you to manage your time (off). Take the time you need to recharge, travel, or just enjoy life outside of work. Read more ___. * Competitive Pay & Equity: We offer compensation that reflects the value you bring to the team, along with the opportunity to share in our success through equity. * Local Benefits: * US: Healthcare, dental, vision insurance, 401(k) employer matching. * Netherlands: Holiday allowance, pension plan. * Other countries: Benefits provided via our Employer of Record (EOR) partner, tailored to local standards and regulations. * Tech stack: We provide you with a shiny new MacBook, and you’ll receive a stipend to upgrade your home office. * Grow, Learn, and Collaborate: We provide a dedicated budget to help you sharpen your skills and grow your career. Work with a curious, collaborative, smart, and innovative (fun) team that encourages growth and impact. Have a look at ___ to learn what you can expect from our interview process. Be aware that conducting a background check is part of our onboarding. If you’re interested in Weaviate and this role, please apply through this vacancy. We’ll be in touch in response to your application. This way, we can ensure you have the best experience while allowing our team to focus on doing their best work.

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role StarRez is seeking a Team Lead, Customer Success to play a pivotal role in driving customer satisfaction, retention, and growth. This position is a hybrid of people leadership and customer relationship management, responsible for coaching and supervising a team of CSMs while also maintaining a small book of business. By ensuring consistent delivery of exceptional customer experiences, the Team Lead directly contributes to the company’s goals of maintaining and improving Net Revenue Retention (NRR), increasing customer engagement and value realization, and driving a high Net Promoter Score (NPS) This is an opportunity to influence both the success of our customers and the development of our Customer Success team. Role Specifics • Work Location: Remote (US), • Travel: 5% (The percentage of travel is an estimation and may vary depending on business need.), • Compensation Structure: In addition to the base salary listed below, this role is eligible for a performance-based bonus., • Reporting Structure: This role reports to the Manager, Customer Success. Application Deadline: This role will accept applications until March 11th, 2026 at 5PM CDT unless otherwise posted. What You Will Own Team Leadership & Development • Lead, coach, and mentor a team of Customer Success Managers (CSMs), ensuring consistency in process, customer engagement, and delivery of value, • Conduct regular 1:1s with CSMs to review accounts, provide feedback, and support career development, • Oversee onboarding and training for new team members; build scalable training resources, • Act as an escalation point for complex customer issues, providing guidance and resolution strategies, • Monitor team performance against KPIs tied to NRR, customer health, and engagement, • Drive alignment across Customer Success, Services, and Support to ensure smooth customer transitions and continuity of service Customer Portfolio Ownership • Maintain a select portfolio of customers, delivering the same high-touch success management expected of CSMs, • Drive adoption, value realization, and customer satisfaction through regular engagement, consultative guidance, and proactive account planning, • Identify opportunities for growth and expansion, contributing to account-level NRR, • Conduct NPS follow-up conversations and translate customer feedback into actionable improvements, • Serve as a trusted advisor to customers, ensuring alignment between their business objectives and our solutions Programs & Processes • Contribute to the design and continuous improvement of Customer Success programs, playbooks, and processes, • Provide monthly reporting to leadership on customer health, NRR trends, engagement, and NPS performance, • Partner cross-functionally to close feedback loops, improve onboarding and training processes, and enhance the overall customer experience Required Qualifications • 2+ years in a Customer Success role with direct customer-facing responsibilities, • Experience leading or mentoring peers, with demonstrated ability to coach and develop others, • Strong communication and facilitation skills, both written and verbal, with the ability to influence at multiple organizational levels, • Strong problem-solving and judgment skills; proven success in issue management and conflict resolution, • Proficiency with Salesforce or similar CRM, and comfort leveraging data/metrics to inform decisions Preferred Qualifications • Experience in a SaaS environment, ideally with higher education or related industries, • 3+ years of experience working cross-functionally with Services, Support, and Product teams, • Bachelor’s degree or equivalent practical experience, • Familiarity with NRR, NPS, and customer health metrics, • Experience balancing customer advocacy with company goals Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $86,000 - $96,000 USD StarRez is an equal opportunity employer.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Senior Software Engineer within the Business Technology Transformation (BTT) team, you will be the technical engine behind Toast’s physical product journey. You will work on high-impact projects that ensure our customers receive their hardware on time by optimizing the systems that govern inventory and delivery. A day in the life (Responsibilities) • System Integration: Plan and execute complex integrations between our core restaurant platform and Supply Chain systems like NetSuite ERP, Salesforce, and Shipium., • Technical Design: Draft high-level technical designs and engineering plans for scalable services that handle large transactional volumes., • Order Lifecycle Management: Implement and maintain both new and legacy integrations across disparate platforms to ensure a seamless Order Management flow., • Quality & Stability: Develop and automate end-to-end testing to provide confidence in production releases, conducting root-cause analysis when issues arise., • Collaboration: Partner closely with Product Owners and stakeholders in Supply Chain, Finance, and Operations to translate business goals into technical reality. What you'll need to thrive (Requirements) • Backend Expertise: 5-7+ years of experience delivering high-quality, reliable services using Java, Kotlin, or other object-oriented languages., • Supply Chain Knowledge: Familiarity with the technical logic behind Order Management, Warehouse Management (WMS), or Transportation Management (TMS) systems., • Integration Proficiency: Proven experience working with REST, XML, and JSON to connect disparate enterprise applications., • Data Mastery: A strong understanding of data manipulation and distribution, ensuring data integrity across multiple systems., • Technical Rigor: Excellent version control and QA skills, with a focus on building scalable technology that avoids future tech debt. What will help you stand out (Nonessential Skills/Nice to Haves) • Enterprise Platforms: Hands-on experience with NetSuite (SuiteScript), Salesforce, or Zuora Billing., • iPaaS Tools: Experience with Workato or similar integration platforms., • Modern Infrastructure: Exposure to distributed systems, SQL, and messaging services like Pulsar., • CI/CD: Practical experience with CI/CD best practices in a cloud-based environment. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at ___. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$168,000—$269,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Description: Sumble helps go-to-market teams win with deep account intelligence and signals that other data vendors simply can't provide. We map every account, person, and job post globally to uncover insights that were previously impossible to gather. For example, we can identify every company in the US currently running a data migration project involving Databricks, while pinpointing the exact team and person leading the initiative. Backed by a $38.5M Series A (Coatue, Canaan), we are a team of 20+ engineers and sales leaders from Google, Meta, Snowflake, and Rippling. We've scaled to millions in revenue without a marketing department. Now, we're building the growth infrastructure to match the product. About the Role We're looking for a GTM Engineer to be the technical backbone of our marketing and revenue operations. You'll sit at the intersection of marketing, sales, and engineering. You will build the systems, automations, and data pipelines that turn Sumble's go-to-market motion from manual effort into a scalable machine. This isn't a traditional "marketing ops" role. You'll for sure be writing code. In fact, the Sumble app is structured from the ground up in one monorepo, which lends itself very well for coding. You'll build automations that route Sumble's own signal data into outbound sequences, creative dashboards to create tooling for other GTM teams, build reporting dashboards. You will sit on top of the canonical data set of companies, people, and initiatives happening in the world, and you will think of creative ways to deploy it. If you've ever wished you could combine the builder mindset of a software engineer with the strategic leverage of a growth marketer, this is the role. Our Team: We are a team of around 16 engineers, data scientists, and designers with experience working at companies such as Google, Stack Overflow, Kaggle and Meta. We also have a 3-person sales team from companies like 11x, Snowflake, Confluent and Opendoor. Our growth team is from Rippling. We're fully remote in US time zones. What You'll Do • Build the GTM Stack: Own the selection, implementation, and integration of our marketing and sales tools (CRM, enrichment, sequencing, attribution, analytics). Make them talk to each other., • Signal-to-Pipeline Automations: Use Sumble's own data to build automated workflows — e.g., when a target account posts a job matching a buying signal, automatically enrich, score, and route that account to the right rep with context., • Attribution & Analytics: Instrument end-to-end marketing attribution so we know exactly what's driving pipeline. Build dashboards and reporting that the marketing and sales teams actually use., • Campaign Infrastructure: Build the technical scaffolding for marketing campaigns — landing pages, lead capture, nurture sequences, A/B testing frameworks, and personalization logic., • Internal Tooling: Prototype lightweight internal tools (scripts, dashboards, Slack bots) that make the revenue team faster. Think: "competitive intel alerts" or "account research auto-briefs" powered by Sumble data., • Data Hygiene & Enrichment: Own the integrity of our CRM and marketing data. Build enrichment pipelines, deduplication logic, and lifecycle stage definitions., • Experimentation: Run growth experiments across channels — test new outbound sequences, landing page variants, and lead-scoring models. Measure everything. Who You Are • A Builder Who Thinks in Systems: You see a manual process and immediately think about how to automate it. You're happiest when you're shipping something that makes a team measurably faster., • Technical and Business-Fluent: You can write vibe-coded Python, work with APIs, deploy scripts, and are curious to learn any latest tech trends that helps you generate pipeline., • Comfortable in Ambiguity: We're building this function from scratch. You'll need to prioritize ruthlessly, make decisions with incomplete information, and iterate fast., • Curious About GTM: You follow the modern GTM/RevOps conversation. You have very strong opinions on tools like Clay, Apollo, HubSpot, Salesforce, and you're excited about the "GTM engineer" movement., • Detail-Oriented but Fast: You care about clean data and reliable systems, but you don't over-engineer. You ship v1 quickly and improve from there., • Some prior experience GTM engineering, growth engineering, marketing ops, or revenue ops role at a B2B SaaS company., • Hands-on experience with CRM platforms (Salesforce or HubSpot) and marketing automation tools., • Experience building integrations, automations, or internal tools using APIs and workflow platforms (Zapier, Make, n8n, Tray, or custom scripts)., • US Time Zone based (Remote)., • Top tier medical, dental, and vision insurance (US), • 401(k) (US), • 4 weeks PTO, • Equity in a high-growth, Series A company

Engagement Context A FOCI-mitigated subsidiary is being stood up from a parent organization to comply with U.S. defense-industrial regulations. A defense-relevant subset of the parent's Salesforce footprint must be migrated into a new Salesforce Government Cloud Plus (GC+) environment, with legacy Salesforce CPQ refactored into Revenue Cloud, by July 1, 2026 (firm). The contractor will own end-to-end delivery for an initial user base of approximately 20 internal users on a simplified, flat security model. This is not a portal build and not a customer-facing Experience Cloud engagement. You will perform all five delivery phases — Discovery, Design & Build, Migration & Validation, UAT & Cutover, and Closeout — as the single accountable architect. • Lead a Customer-approved discovery covering the parent org's objects, fields, metadata, automations, products, pricing, and CPQ logic; produce a defensible scope baseline and migration plan., • Stand up the target Salesforce GC+ environment (sandbox + production), including a flat security model using standard Profiles to the maximum extent practical, with two to three custom Permission Sets for Revenue Cloud, PSA, and other Customer-approved restricted access., • Refactor Customer-approved legacy CPQ data structures, logic, and supporting processes into Revenue Cloud, including Quote and Order document templates., • Migrate Customer-approved objects, fields, accounts, related records, product catalog, and Price Book Entries into the target org. Implementation is single-currency (USD), single-region (United States), Standard Price Book., • Identify, assess, migrate, and validate Customer-approved Apex, Flows, workflow rules, and validation rules. Automation migration is expected to be minimal., • Design and implement a custom data structure to store, manage, and associate license keys and license files with customer entitlements (the customer-facing portal that consumes these is a separate, third-party effort and is out of scope for this role)., • Execute migration testing, reconciliation, and validation. Support Customer-led UAT (the Customer drives UAT; you remediate defects)., • Plan and execute production cutover; provide week-one hypercare; deliver architecture documentation, configuration documentation, and admin handoff., • Continental United States (CONUS) residency. All work performed within CONUS on compliant hardware., • Salesforce Government Cloud Plus hands-on experience. Direct experience with GC+ feature lag, AppExchange package gaps, and FedRAMP Moderate / GCC High data-plane constraints on tooling., • Revenue Cloud delivery experience — Product Selling Models, Pricing Procedures, Product Related Components, quote-to-order flow. Not legacy CPQ-only experience., • Legacy Salesforce CPQ working knowledge sufficient to refactor existing CPQ logic into Revenue Cloud. You must understand both sides of the line., • Salesforce data migration at production scale using compliance-acceptable tooling (sfdx / Salesforce CLI, direct REST/Bulk API approaches, Copado GovCloud or equivalent FedRAMP-Moderate-compliant deployment tools). Familiarity with what tools you cannot use in a GC+ data plane is as important as what you can., • Apex, Flow, and metadata management to a senior level., • End-to-end SOW delivery accountability as the lead architect on at least one prior engagement of comparable shape (multi-phase, fixed-deadline, single-architect-led)., • Salesforce Certifications: Application Architect or System Architect required. Platform Developer II strongly preferred. Revenue Cloud Accredited Professional or equivalent demonstrable Revenue Cloud delivery experience required., • M&A or divestiture-driven Salesforce migration experience (carve-outs, source-to-target object/data filtering against a parent org)., • FOCI-mitigated subsidiary or NISPOM-adjacent program experience., • Familiarity with Salesforce PSA / FinancialForce / Certinia (referenced in the Permission Set scope)., • Experience producing migration validation and reconciliation evidence acceptable to a defense-customer compliance reviewer., • Engagement type: Fixed-scope SOW; estimated 320 hours total LOE across all five phases., • Duration: Approximately 9 weeks from kickoff to production cutover. Production readiness no later than July 1, 2026., • Allocation: Full-time across the engagement., • Reporting: To the Arganteal engagement lead; primary client interface with the FOCI-mitigated Customer, with coordination touchpoints to the parent organization on source-system access and approvals., • Travel: None but you must be located within the United States., • All personnel must be residing and performing work within the United States, • All customer data, transactional data, migration extracts, staging data, and backups must remain within the United States and within Customer-approved environments at all times., • Migration tooling for live business data must operate within a FedRAMP Moderate or GCC High compliant data plane, or use Customer-approved temporary direct API access. No live customer or transactional data may be processed, transmitted, staged, or stored in a non-authorized environment., • SaaS-based metadata deployment tools are permitted for configuration migration (XML metadata, Apex, Flow definitions) provided they do not process or store live customer or transactional data., • A production Salesforce GC+ environment containing the Customer-approved migrated data set, required product and pricing structures, approved security model, migrated and validated business functionality, and the operational capability to support assumed contracts and initiate new sales activities — operational on or before July 1, 2026., • Successful data reconciliation within agreed tolerance thresholds, validated security model, and Customer-signed acceptance of all eight contracted deliverables.

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: As a Senior Enterprise Customer Success Manager at Drata, you’ll be at the forefront of helping global companies build trust at scale. You’ll work with our largest and most regulated customers—advising on complex compliance programs and turning Drata into a strategic pillar of their security posture. This is a high-impact, high-visibility role where you’ll own executive relationships, shape long-term success plans, and guide customers through frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. More than just a CSM, you’ll be a partner in your customers’ growth—connecting product capabilities to real business outcomes and influencing how they scale securely. We’re looking for someone who is driven by purpose, motivated by outcomes, and grounded in trust and accountability. At Drata, you’ll join a mission-led team that moves with urgency, leads with humility, and builds with intention. You won’t just support customers—you’ll help shape the future of compliance automation alongside some of the most thoughtful and driven minds in SaaS. The candidate for this role must be located on Central Time Zone. What you’ll do: * Lead strategic relationships with enterprise customers—earning executive trust and becoming a go-to advisor on compliance program success * Drive outcomes, not just adoption—develop success plans, track KPIs, and proactively identify risks and opportunities for growth * Guide customers through frameworks like SOC 2, ISO 27001, HIPAA, PCI, and FedRAMP—ensuring they get more than checkboxes: real, measurable progress * Own key moments across the customer journey—from onboarding to renewal—with health checks, QBRs, and tailored Mutual Action Plans * Translate voice of the customer into action—partnering cross-functionally with Product, Engineering, Sales, and Support to influence roadmap and remove friction * Champion continuous improvement—both in how our customers scale securely and in how we scale our own processes, playbooks, and strategies * Promote what’s next—drive adoption of new features and ensure Drata continues to evolve alongside each customer’s business What you’ll bring: * Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP, and how they apply to customer environments and business outcomes. (Required) * 5+ years of experience in security, compliance (GRC), or identity and access management, supporting enterprise customers or programs. (Required) * 8+ years of experience in Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company, with a strong focus on enterprise engagement and long-term customer value. (Required) * Proven success managing complex enterprise relationships, including executive alignment, stakeholder navigation, and success planning across multi-product or regulated environments. * Strong communication skills with the ability to confidently lead conversations with both technical and non-technical stakeholders—particularly around compliance, risk, and automation. * Strategic, outcomes-driven mindset with a knack for translating compliance goals into scalable workflows and measurable impact. * Proficiency with tools such as Salesforce, Catalyst (or similar CS platform), Sigma, and Jira, and a strong understanding of customer workflows and reporting. * Comfortable working in a cross-functional, async-first environment, where you demonstrate trust in teammates, take ownership with humility, and move with urgency and resilience to deliver value to customers. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $190,000 - $234,700 Tier 2: $171,000 - $211,300 Tier 3: $152,000 - $187,700 You can view which tier applies to where you plan to work___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

___Overview of Job Function: The CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources that Customer Success Managers use to deliver consistent, outcome-focused engagements. This role translates journey architecture into practical toolkits, visual and multimedia resources, and scalable assets that serve both Named CSMs and Verint's long-tail customer base. This is a hands-on individual contributor role that blends strategic thinking with creative execution. You will own the journey map as a living artifact, build adoption toolkits tied to each lifecycle stage, and produce lightweight multimedia resources that help CSMs and customers move through critical moments of truth. You will work cross-functionally with Product, Marketing, and Sales while keeping the voice and perspective firmly rooted in Customer Success. Principal Duties and Essential Responsibilities: Customer Journey Mapping & Framework Ownership • Design, document, and continuously refine Verint's customer journey maps, defining lifecycle stages, critical moments of truth, expected customer outcomes, and the appropriate digital/human engagement blend at each stage., • Translate journey maps into stage-gate criteria and triggers that CSMs use to assess customer health, determine next actions, and identify escalation points., • Partner with Customer Success leadership to validate journey frameworks against real customer data and field feedback from CSMs., • Build and maintain adoption toolkits tied to specific journey stages, packaging technical documentation, best practices, and use-case guidance into formats CSMs can deliver directly to customers., • Develop CSM-ready assets for onboarding, adoption, value realization, expansion, and renewal preparation that drive consistency across the Named CSM team., • Curate and repackage existing product, sales, and marketing materials into a unified Customer Success perspective, ensuring resources are practical, current, and easy to consume., • Produce lightweight video and visual resources such as product walk-throughs, webinar promotions, feature highlight clips, and FAQ explainers by synthesizing technical documentation and SME input., • Develop and manage a resource calendar that aligns multimedia production with product releases, seasonal renewal cycles, and CS campaign priorities., • Forge working relationships with Product, Marketing, and Sales to stay ahead of releases, messaging shifts, and go-to-market changes that impact the customer journey., • Collaborate with Marketing on customer-facing communications to ensure CS resources complement (not duplicate) existing marketing assets., • Define and track usage and effectiveness metrics for journey assets, toolkits, and multimedia resources to inform iteration priorities., • Gather structured feedback from CSMs on resource quality, gaps, and field applicability to drive continuous improvement., • Bachelors degree in a related field or equivalent experience., • 5+ years of experience in Customer Success, Customer Success Operations, Customer Education, or a related function within a B2B SaaS or enterprise software environment., • Demonstrated experience designing or operationalizing customer journey maps or lifecycle frameworks., • Strong writing, editing, and storytelling skills with the ability to translate technical material into clear, customer-friendly resources., • Experience producing lightweight video or multimedia assets (scripting, recording, basic editing); full production expertise not required., • Experience working with CRMs (Salesforce), CSPs (Totango), or similar platforms., • Ability to manage multiple concurrent projects and stakeholders in a matrixed organization., • Proactive, self-directed working style with a bias toward execution., • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, and credit/drug screening where applicable. Preferred Requirements • Experience building adoption programs, onboarding toolkits, or lifecycle-stage resource libraries for Customer Success teams., • Familiarity with digital/scaled CS motions and creating self-service resources for tech-touch customer segments., • Experience supporting enterprise or complex B2B Customer Success organizations with multi-product portfolios., • Comfort working across departments (Product, Marketing, Sales) without direct authority.

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, focused, and detailed individual to join the Membership Sales team. The ideal candidate will have experience working with customers and responding to incoming inquiries. In this role, you will use your bilingual skills in English and Spanish to provide customer support to our Rosetta Stone and IXL users. This person must be well-organized and extremely personable. We are looking for a quick learner who is flexible and can take on a variety of projects. #LI-RD1 This position is for a Bilingual Membership Specialist who is passionate about and dedicated to providing the highest quality of service to our growing customer base. This is a full-time position in our San Mateo, CA headquarters office. The work schedule for this role is Monday-Friday in the office with the option to work from home one day per week. WHAT YOU'LL BE DOING • Provide exceptional service and support to prospective customers, both in English and Spanish, • Process customer credit card payments as well as refunds and cancellation requests, • Respond to billing questions and concerns., • Perform tasks related to sales support such as answering inbound sales and product questions, providing pricing information, and logging customer communication in Salesforce, • Effectively communicate key product features and benefits to customers via phone and email, • Initiate customer transfers to technical or customer support staff, • Complete related projects successfully and promptly WHAT WE'RE LOOKING FOR • Bachelor’s Degree, • Bilingual in English and Spanish, both verbal and written, • 2+ years of call center-style phone support or other customer service experience, • Energetic, positive, mature person who works well independently and as part of a team, • Excellent verbal and written communication skills, • Self-motivated, detail-oriented and exceptionally organized, • Exceptional critical thinking, research, and problem-solving skills, • Experience using online tools in a professional setting (Ex. Salesforce, G-Suite, or other internal tools) Our pay ranges are determined by role, level, and location. The base hourly rate for this full-time position is $24 - $29 per hour + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire pay ranges for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Position: Digital Renewal & Customer Success Associate Location: US - Remote Overview: BlueVoyant is seeking a Digital Renewal & Customer Success Associate to own one critical outcome, ensuring every digital customer has a proper renewal conversation and that no renewal is lost due to process failure or lack of engagement. This junior role is ideal for an organized, customer-focused professional who thrives in a high-volume environment and takes pride in process excellence and pipeline ownership. Join a team where your work directly protects revenue and shapes the customer experience at scale. Key Responsibilities: * Renewal Pipeline Ownership: Own the end-to-end renewal process for all ~325 digital customers across a rolling 12-month pipeline — ensuring every account is tracked, prioritized, and actioned with no renewals falling through the cracks. * At-Risk Identification & Prioritization: Proactively identify and prioritize at-risk renewals based on health signals and engagement data — escalating concerns early and partnering with the right internal teams to resolve issues before they become losses. * Renewal Conversations & Forecasting: Conduct renewal conversations directly with customers and maintain accurate forecasting and pipeline hygiene in Salesforce — ensuring leadership always has a clear and reliable view of digital renewal performance. * Customer Satisfaction Touchpoints: Execute structured customer satisfaction touchpoints across the digital portfolio to identify risk early, capture customer sentiment, and escalate as needed to protect retention and customer experience. * Process Consistency & Playbook Adherence: Ensure process consistency across all digital accounts per established playbooks — bringing discipline and reliability to every customer interaction and renewal motion. Target Profile: 1–3 years in Customer Success, Account Management, or a client-facing SaaS role. You are highly organized, comfortable managing a large book of business, and motivated by hitting targets and keeping commitments. Salesforce familiarity is preferred. You Are a Strong Fit If You: * Are energized by owning a process end to end and seeing it through * Can manage a high volume of accounts without losing attention to detail * Are proactive — you identify problems before they escalate * Communicate clearly and confidently with customers * Take pride in pipeline hygiene and forecast accuracy * Are looking to grow your career in Customer Success or Revenue Operations About BlueVoyant At BlueVoyant, we recognize that effective cyber security requires active prevention and defense across both your organization and supply chain. Our proprietary data, analytics, and technology, coupled with deep expertise, works as a force multiplier to secure your full ecosystem. Accuracy! Actionability! Timeliness! Scalability! Led by CEO, Jim Rosenthal, BlueVoyant’s highly skilled team includes former government cyber officials with extensive frontline experience in responding to advanced cyber threats on behalf of the National Security Agency, Federal Bureau of Investigation, Unit 8200, and GCHQ, together with private sector experts. BlueVoyant services utilize large real-time datasets with industry leading analytics and technologies. Founded in 2017 by Fortune 500 executives, including Executive Chairman, Tom Glocer, and former Government cyber officials, BlueVoyant is headquartered in New York City and has offices in Maryland, Tel Aviv, San Francisco, London, Budapest, and Latin America. BlueVoyant uses AI-assisted tools within our applicant tracking system to help identify candidates whose experience and skills best match the requirements of a role. This technology provides hiring teams with additional insights to support fair and efficient hiring decisions. Please note that all applications are reviewed by a member of our hiring team, and final hiring decisions are made by humans, not AI. By submitting your application, you acknowledge that AI tools may assist in the evaluation of your resume as part of the recruitment process. For more information on how we process your personal data, please review our Candidate Privacy Notice available at ___. All employees must be authorized to work in the United States. BlueVoyant provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, BlueVoyant complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. BlueVoyant Candidate Privacy Notice To understand how we secure and manage your personal data upon submitting a job application, please see our Candidate Privacy Notice, which can be found here - ___

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. The Salesforce Solution Architect is responsible for designing, developing, and implementing scalable Salesforce solutions that align with the organization’s business objectives and technical strategy. This role serves as the primary technical authority on all Salesforce platform initiatives, translating complex business requirements into well-architected, maintainable solutions across Sales Cloud, Service Cloud, Experience Cloud, and related Salesforce products. The ideal candidate combines deep Salesforce platform expertise with strong leadership skills to guide cross-functional teams through successful implementations. What You’ll Do • Design and architect end-to-end Salesforce solutions, including data models, security frameworks, integration architectures, and platform configurations that align with business strategy and scalability requirements (40%), • Lead technical delivery of Salesforce projects from requirements gathering through deployment, collaborating with business analysts, developers, and stakeholders to ensure solutions meet functional and technical specifications (25%), • Evaluate, recommend, and govern Salesforce products, AppExchange solutions, and third-party integrations; establish and enforce platform governance policies, coding standards, and best practices across the Salesforce ecosystem (20%), • Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and Salesforce Flow, • Strong understanding of data modeling, ETL processes, and enterprise integration architecture (REST/SOAP APIs, middleware), • Experience with Salesforce DevOps practices including CI/CD, version control, and sandbox management, • Knowledge of identity management (SSO, SAML, OAuth) as it relates to Salesforce, • Salesforce certifications strongly preferred (e.g., Certified Application Architect, Certified System Architect, Certified Technical Architect, Platform Developer II), • Excellent written, verbal, and interpersonal communication skills with management, technical peers, and business stakeholders, • Demonstrated critical thinking and analytical skills with the ability to translate complex business requirements into technical solutions, • Strong collaboration skills and ability to work in a fast-paced environment with competing priorities, • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field, or equivalent work experience, • 8+ years of hands-on experience with the Salesforce platform, including configuration, customization, and development, • 5+ years in a Solution Architect, Technical Architect, or similar senior technical leadership role, • Proven track record of designing and delivering enterprise-scale Salesforce implementations, • Deep experience with Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud, • Extensive experience leading cross-functional technical teams and managing multiple concurrent projects What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $180K-$220K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic. You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand. The Solution Engineering team at Metronome is a technical group that sits at the intersection of sales, growth, product, and R&D. In simple terms, we own the technical side of the customer lifecycle all the way from the very first discovery call through demos, POCs, technical scoping, and handover to our post-sales groups. We own the technical win for enterprise deals, from first discovery through technical close and handoff. As a member of the Solution Engineering team, you’ll primarily be focused on bringing on new enterprise customers. • Using proficient discovery to understand what challenges our prospects face in billing, launching new products, pricing & packaging, quote-to-cash, customer experience, and related areas., • Telling a clear value story about how and where Metronome solves those challenges and creates opportunities., • Planning, building, and running customized demos of Metronome for buyers with many different personas (engineering, product management, operations, finance, etc)., • Building relationships with people at our prospect organizations, from day-to-day operators to C-Suite executives. We believe in meeting our customers in-person whenever possible., • Designing integrations of Metronome into prospect systems and consultatively influencing the direction of our prospects’ pricing and packaging., • Running tight Proofs of Concept with clearly-defined success criteria that get us to the technical win., • Ensuring a proper handoff to our post-sales Professional Services, Solutions Architecture, and Growth counterparts. …all of this with prospects at the scale of our most strategic current customers (like Confluent, Databricks, OpenAI, and Anthropic). Expect these engagements to be complex, deep, technical, and most of all interesting. Metronome directly influences how the internet monetizes - AI is an obvious current example - and our group is on the front lines driving this influence with our prospects. Metronome is a startup. As such, there’s a lot still to figure out and tremendous room for high-agency people to impact our direction and strategy, build processes from zero to one, and generally make a difference. If this excites you as much as it excites us, let’s talk. • 5+ years of experience working in technical and/or customer-facing roles involving SaaS products (for example, roles like solution engineering, solutions architecture, technical account management)., • Experience running complex sales cycles with enterprise tech companies., • Experience in fast-moving startup environments that value high agency., • Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders., • Excitement for building and improving GTM playbooks and processes. We care more about demonstrated impact and learning velocity than checking every box. • Deep knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, etc., • Experience as a software engineer, product manager, or in other technical roles., • Experience in a pure sales role, particularly selling to technical buyers in engineering and product organizations or selling as a founding or early salesperson at a startup., • Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts. The estimated salary range for this role is $150,000 - $250,000 OTE. In addition to your salary, Metronome offers a competitive total rewards package, including but not limited to market-benched equity, incentive pay, comprehensive health benefits, and other benefits listed below. The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time. We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk! for Full-time employees: • Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership, • Paid parental leave, • FSA (Flexible spending account), • Retirement planning - Traditional and ROTH 401(k), • Flexible time off, • Employee assistance program (mental health benefits), • Culture where personal growth is highly valued We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by ___ that guide every decision we make. This leadership role, reporting to the VP of Billing and Collections, serves as the authoritative source for all billing, collections, and payments performance data at Pie Insurance. The Senior Manager is responsible for delivering accurate, timely, and actionable financial reporting, and for enforcing robust controls and compliance across Pie's Workers' Compensation and Commercial Auto billing operations. The role encompasses the entire reporting lifecycle—from data extraction and reconciliation to executive-level dashboarding. Key areas of ownership include Accounts Receivable (AR) aging, collections effectiveness, payment lifecycle analytics, bad debt tracking, and audit invoice management. This position provides essential support for month-end close, balance sheet integrity, internal controls compliance, and external audits, requiring close collaboration with Finance, Accounting, Operations, and Product teams. Core Responsibilities: Financial Reporting & Accounts Receivable (AR) Analytics • Own the Aged Trial Balance (ATB): Maintain the authoritative ATB, ensuring accuracy, timeliness, and alignment with the Finance department., • Support Allowance for Doubtful Accounts (AFDA): Provide insights through trend analysis, risk segmentation, and collections performance data., • Generate Comprehensive AR Reports: Produce detailed AR aging reports segmented by product line, payment method, payment plan, and risk indicators., • Develop Collections Performance Dashboards: Create weekly and monthly reports on recovery rates, delinquency, payment success/failure rates, NSF/chargeback volumes, and bad debt projections., • Manage Audit Invoice Reporting: Track premium true-ups, audit payment success rates, and outstanding receivables across all products., • Deliver Financial Analysis: Prepare trend and variance reporting for Management Business Reviews (MBRs), forecasting, and executive operational reviews. Payment Lifecycle Management & Cost Analysis • Establish Payment Source of Truth: Centralize data for all payment activity, including pay-by-pay records, Payment Service Provider (PSP) performance, settlement accuracy, remittances, and recurring payment behavior., • Ensure Data Integrity: Guarantee 100% accuracy between billable activity, collected payments, and General Ledger (GL) balances., • Analyze Payment Mix and Costs: Track payment method mix (ACH, credit card, debit card, check), transaction volumes, channel effectiveness, and the total cost of payments (e.g., Stripe fees, chargeback expenses, collection agency commissions)., • Quantify Payment Failures: Assess the financial impact of failed payments, retry logic performance, and down payment effectiveness., • Monitor Churn & Retention: Analyze billing, collections, and payment behavior impacts on customer retention and churn. Collections Performance & Strategy Visibility • Report on Collections Effectiveness: Provide comprehensive reporting on internal vs. third-party collections, including placement effectiveness, recovery rates, and cost-to-collect., • Track Key Collections Metrics: Monitor NOC rates, payment success rates, policy survival rates, and retention by cohort., • Analyze Outcomes: Segment collections outcomes by age, balance, payment method, underwriting segment, and agency performance., • Develop Predictive Models: Build models and scenario analyses to inform collections strategy and resource allocation., • Identify Bad Debt Risk: Establish early warning indicators for bad debt and support segmentation strategies to maximize recovery. Month-End Close & System Reconciliation • Lead Monthly AR Close: Direct monthly activities including AR aging validation and bad debt allowance analysis in collaboration with Accounting., • Execute Critical Reconciliations: Perform reconciliations between core systems (Zuora, Stripe, Salesforce, PPS, Nexus Audit, and GL)., • Resolve Discrepancies: Identify, investigate, and resolve reconciliation breaks, payment misallocations, and system discrepancies., • Document Adjustments: Maintain documentation and tracking for premium adjustments, refunds, write-offs, and billing corrections., • Support Audits: Provide clean data packages and variance explanations for quarter-end and year-end audit requests. Controls, Compliance & Audit Support • Execute Internal Controls: Perform Internal controls for financial reporting, including documentation, testing, and remediation of control deficiencies., • Maintain Balance Sheet Integrity: Establish robust reporting controls and reconciliation frameworks., • Manage Audit Trails: Maintain comprehensive audit trails for all financial adjustments, write-offs, and manual system interventions., • Support Audits: Facilitate internal and external audit requests with accurate data samples and process walkthroughs., • Ensure Compliance: Confirm compliant reporting of unclaimed property, refund reserves, and customer fund handling., • Identify and Improve Controls: Identify control gaps and recommend improvements to processes, tooling, or policy., • Document Procedures: Maintain documentation for reporting processes, system access controls, and reconciliation procedures. Data Quality & System Integration • Ensure Data Integrity: Uphold data integrity across all billing platforms (Zuora, Stripe, Salesforce, PPS, Nexus Audit)., • Resolve Data Issues: Identify and resolve systematic data issues that compromise financial reporting accuracy., • Support Modernization: Assist Billing Modernization initiatives by validating data migration, testing new reporting outputs, and documenting updated workflows., • Enhance Automation: Partner with Product, Engineering, and Data teams to improve automated reporting capabilities., • Document Methodology: Maintain data dictionaries, field definitions, and reporting methodology documentation., • 7+ years in financial analytics, data reporting, or AR operations in technology-driven environments., • Public accounting (Big 4 or large regional) / consulting experience highly preferred, • Proficiency in SQL for querying enterprise data warehouses and building financial and operational reports directly from structured data sets., • Hands-on experience building dashboards and executive-level reports in Looker (preferred), Power BI, or Tableau., • Experience working with enterprise data warehouses and collaborating with Data Engineering or Analytics teams to source, validate, and operationalize financial reporting data., • Workers' Compensation insurance billing experience is highly advantageous., • Expert proficiency in Excel/Google Sheets (pivot tables, complex formulas, VLOOKUP/XLOOKUP, data visualization)., • Comfort and fluency working with and manipulating structured and unstructured data sets., • Exceptional reconciliation skills, with the proven ability to investigate and resolve complex, multi-system discrepancies., • Experience with billing/payment platforms (Zuora, Stripe, Salesforce preferred) and the ability to extract and analyze data from various sources., • Working knowledge of GAAP principles, AR fundamentals, and financial controls, • Knowledge of internal control program compliance requirements and financial audit processes., • Demonstrated experience reconciling complex payment ecosystems (PSPs, remittances, recurring payments)., • Highly analytical, detail-oriented mindset with an unwavering commitment to data accuracy., • Excellent communication skills, capable of translating technical findings for non-technical audiences and creating high-level executive dashboards., • Comfortable building structure and clarity in ambiguous or nascent environments. The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process. Base Compensation Range $130,000 - $165,000 USD • Competitive cash compensation, • A piece of the pie (in the form of equity), • Comprehensive health plans, • Generous PTO, • Future focused 401k match, • Generous parental and caregiver leave, • Our ___ are more than just a poster on the wall; they’re tangibly reflected in our work Our goal is to make all aspects of working with us as easy as pie. That includes our offer process. When we’ve identified a talented individual who we’d like to be a Pie-oneer , we work hard to present an equitable and fair offer. We look at the candidate’s knowledge, skills, and experience, along with their compensation expectations and align that with our company equity processes to determine our offer ranges. Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members. Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet. Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. Pie Insurance participates in the E-Verify program. Please click ___, ___ and ___ for more information. Pie Insurance is committed to protecting your personal data. Please review our . Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process. #LI-REMOTE #BI-REMOTE

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Customer Success Manager! Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. * Own customer outcomes by ensuring clients clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Maintain clear account plans and engagement strategies for key customers * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as the voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Maintain accurate account data, notes, and activity tracking * Meet KPIs related to engagement, retention, and growth * Contribute to building scalable customer success processes and playbooks * Travel on-site to meet with clients (~30%) * Support evolving initiatives as the company grows * 3-5 years of Customer Success, Account Management, or a client-facing consulting role, preferably within a B2B SaaS environment * Experience working with healthcare customers or within healthcare operations strongly preferred * Proven ability to manage relationships across a range of account sizes, including engaging with executive stakeholders * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented mindset * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Staffing Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Staffing Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos. About Pano: We are a 150+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence. Pano AI is on___'s list of the___ MIT Technology Review listed Pano as one of the___ in 2024, and Fast Company named Pano AI one of the___. We’ve also been featured in the___,. Pano AI’s dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised___ from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at___. The Role As a Senior Product Manager at Pano AI, you will own and scale a critical component of our wildfire intelligence platform. Our technology enables emergency managers, utilities, and first responders to detect and respond to wildfires in near real time as climate risk and the Wildland Urban Interface continue to expand. You will take full ownership of a key product domain such as detection workflows, alerting systems, geospatial visualization layers, or emerging product lines. This is not a feature execution role. You will define the problem space, set strategy, prioritize tradeoffs, and drive outcomes end to end in close partnership with engineering, design, customer success, operations, sales, and executive leadership. This role offers true domain ownership at company scale. You will operate with executive visibility and meaningful autonomy, shaping products that directly protect lives and infrastructure. As Pano continues to grow, you will have the opportunity to drive major initiatives, influence company direction, and advance your career based on impact rather than tenure. For product leaders motivated by mission, energized by building in fast scaling environments, and ready to move beyond incremental feature work, this role provides both purpose and accelerated growth. What you’ll do * Own a critical product domain end to end, defining the problem space, success metrics, roadmap, and execution strategy. * Define and manage the entire product lifecycle from discovery and research through development, detailed specifications, launch, and post launch optimization. * Lead customer discovery efforts, including direct interviews, data analysis, and field feedback, to validate opportunities and inform prioritization. * Drive strategic initiatives that improve detection speed, alert relevance, geospatial clarity, or overall workflow efficiency for customers. * Make nuanced product trade off decisions grounded in user journeys, technical constraints, and long term platform strategy. * Present clearly and confidently in leadership forums, bringing structured thinking and evidence based recommendations. * Partner cross functionally with engineering, design, sales, marketing, customer success, and operations to ensure alignment from concept through delivery and adoption. * Proactively identify opportunities for innovation, including potential zero to one product initiatives as the company expands its product portfolio. * Monitor product performance using quantitative and qualitative data to continuously improve outcomes and user experience. * Elevate the product team by mentoring others, contributing beyond your immediate domain, and raising the bar for product thinking across the organization. What you’ll bring * 6 to 10 plus years of product management experience, with demonstrated ownership of a meaningful product surface area or platform component. * A track record of launching impactful products or major capabilities, ideally from early research through execution and adoption. * Strong strategic thinking skills, with the ability to challenge assumptions respectfully and back decisions with data and customer insight. * Experience operating in ambiguous, fast growing, or startup environments where you have worn multiple hats. * Comfort presenting to and collaborating with executive leadership. * Strong customer discovery skills and the ability to translate insights into clear problem statements and actionable roadmaps. * High EQ, humility, and empathy. We operate with a no jerk policy and value collaboration over ego. * The ability to learn quickly and develop technical fluency in areas such as geospatial data, mapping, AI powered detection, or alerting systems. Nice to have * Experience working on geospatial, mapping, monitoring, observability, or alerting products. * Experience building or contributing to zero to one product initiatives. * Entrepreneurial or startup founder experience. * Experience building AI powered products or data intensive platforms. * Experience in climate tech, public safety, gov tech, infrastructure tech, or mission driven technology. * A passion for climate resilience, wildfire prevention, environmental protection, or public safety. Final compensation for full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, full-time roles are eligible for stock options. Our benefits package also includes comprehensive medical, dental, and vision coverage, a matching 401(k) plan, and flexible paid time off.

Job DescriptionDescription: Cameron House is a 150 year old institution that is deeply woven into San Francisco history and rooted in faith-based outreach and support. We proudly hold the honor of serving the evolving needs of the San Francisco Chinese community. Cameron House is a hub of year-round programs and services. These programs include our heritage youth school, adult ESL and computer classes, counseling services in English, Cantonese, and Mandarin, domestic violence intervention, and case management for accessing all of the San Francisco area community resources available for low to moderate income individuals and families. We empower community members to build strength and resilience through family-centered programs, and help people learn, heal, and thrive. Job Summary Reports to the Director of Youth Programs and works as a member for the Programs department. Responsibilities include: providing educational and social-emotional support to youth in our after school program and summer program through one-on-one interactions, facilitation of lessons and activities in groups; working collaboratively with schools, parents/guardians, support networks, and other community partners to help youth develop skills they need to be successful in school and life; and fostering an inclusive environment to support their growth, development, and well-being. Key Responsibilities • Partner with the Director of Youth Programs and the Youth Programs team in running safe and fun youth programs: Includes after school program and summer program for grades 1-8., • Develop and facilitate enrichment activities and lesson plans that align with core learning areas and help students develop and improve needed skills., • Build positive and strong relationships with students, parents/guardians, schools, and community partners., • Support the recruitment and retention of youth for after school and summer programming to reach participation targets., • Participate in program evaluations conducted by our agency or funders., • Cares about Working with Youth, • Passionate about working with children and youth and advancing their learning and development., • Communication Skills, • Bi-lingual/Bi-literate in English and Cantonese / Mandarin., • Strong organizational and project management skills, • Excellent Interpersonal Skills, • Able to handle confidential and/or sensitive information with discretion., • Ability to work collaboratively with diverse groups of people., • Computer Knowledge, • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace., • Able to Reason & Think Critically, • Capable of solving problems with sound judgment and practical approaches - solution-oriented.Requirements:, • Required: Bachelor’s degree in Education, Child Development, Social Work, Counseling, Psychology, • NOTE: Related field and/or comparable experience over three (3) years in social services, children and families, or community non-profits may be substituted for the above requirement., • Required: At least two years of experience in youth development or a related field in a school-based or community-based/non-profit setting. (Including volenteer/internship), • Required: Experience working with Google Workspace, Microsoft Office (i.e. Microsoft Word, Excel,Powerpoint), and Zoom All candidates must fulfill the following requirements upon being hired: • Achieve satisfactory clearance from the Department of Justice via Live Scan, • Undergo a screening for tuberculosis, • Complete a Sexual Harassment Prevention training, • NOTE: It's important for you to know we appreciate cover letters, they help us understand why you are interested in working with us and they show us how you express yourself in writing. We will prioritize applicants who provide a cover letter. Schedule • 40 hours per week, • Monday to Friday As a financial steward of public funds, Cameron House is committed to pay equity and transparency. Cameron House offers competitive base salaries aligned with the market midpoint for not-for-profit organizations of similar size. To maintain this commitment, Cameron House does not negotiate salary offers; instead, each offer is carefully calculated using benchmarking data. This is an nonexempt (hourly) role with a pay range of $27.91 - $33.31 an hour. Benefits • 401(k) + 5% Employer Match, • 100% Paid Medical, Dental & Vision Insurance, • Flexible Spending Account, • Commuter Benefits & Free Parking, • Wellness Support: Free Local Gym Membership, • Employee Assistance Program, • Life Insurance, • 15 Days of Paid Vacation (to start), • 13 Paid Holidays, • 10 Days of Sick Time Cameron House aspires to make the online job application process accessible to any and all users. If you have a disability that impacts your ability to complete the application process, and would like to request assistance or accommodation, please contact us at We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any bias including race, color, age, sex, sexual orientation, religion, disability or national origin. Lastly, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is looking for a Senior Product Manager, Enterprise Systems to support our Care and Onboarding teams. You will transform and build out business processes using technology and systems, acting as the interface between our various functional teams, our engineering team, and our R&D counterparts. You will work closely with cross-functional stakeholders to understand their challenges, help identify potential solutions, and translate business requirements into functional requirements leveraging, and working with the technical team to deliver solutions. You will work closely with our Business and Engineering teams to design and build optimal solutions for our systems and applications to scale our flexibility and offerings.You will be an expert on how data flows in our system, and be able to articulate solutions that are simple and accurate. You will play a critical role in helping build scalable processes that can power and support our exponential growth as the leading player in restaurant technology. A day in the life (Responsibilities) • Own and deliver outcomes for high-impact strategic initiatives, from design to measured results, • Partner with engineering teams and end users to ensure designs meet requirements and provide scalable solutions with a focus on user experience and speed to delivery, • Deeply understand timelines and options utilizing both technical dependencies and near term business goals based on your intimate understanding of the outcome, • Organize ambiguous ideas and targets into detailed functional requirements, providing point of view feedback on prioritization and criticality based on deep business understanding, • Navigate the complexity of fast moving processes, recognize and advocate for best practices that will serve us long term over easy solutions to individual problems, • Own a product roadmap and effectively work with business stakeholders to refine priorities and communicate status What you'll need to thrive (Requirements) • 6+ years of Product management or Salesforce Consulting experience, • Experience with Salesforce and platform integration is required, • Experience with financial products (Billing, payment collection, or revenue processing) preferred, • Highly experienced enabling customer support and onboarding system improvements/initiatives, • Strong advocate for simplicity and user experience, • Demonstrated experience of solving complex problems using a data-driven approach, • Excellent communication skills and ability to translate business and technical languages AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at ___. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$138,000—$221,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy. The people you’ll like to work with and things you'll enjoy impacting: As a Customer Success Onboarding Team Leader reporting to the Customer Success Onboarding Manager in our Customer Success team, your purpose will be to lead a team of Onboarding Advisors and serve as the strategic bridge between frontline execution and leadership retention objectives. What You Will Own: Team Leadership & Performance Development • Coach the Coaches: Design and execute a structured coaching framework for senior advisors, enabling them to independently develop junior team members, freeing you for strategic oversight., • Performance Architecture: Establish clear performance expectations, KPI accountability structures, and career pathing that motivates both high performers and developing talent., • Culture of Excellence: Build and sustain a team environment defined by accountability, continuous learning, and data-driven self-reflection. Operational Execution & Metric Stewardship • KPI Ownership: Drive performance against core metrics: Activation Rate, Reachability, QA Score, Time-to-Value (TTV), and Churn reduction., • Strategic Metric Migration: Lead the team's transition from activation-centric success metrics to NRR and long-term Adoption indicators, aligning frontline activity with company-level retention goals., • Data-Driven Diagnostics: Leverage QA scores, reachability data, and cohort-level performance analytics to identify skill gaps, process breakdowns, and intervention opportunities before they become escalations. Cross-Functional Partnership • Sales Handoff Integrity: Partner with the Sales team to define and enforce a clean deal standard, ensuring every provider enters onboarding with the right context, expectations, and setup for rapid ROI realization., • Product & Operations Feedback Loop: Systematically surface friction points in the onboarding journey and translate provider-level insights into actionable input for Product and Operations roadmaps., • 4-6 years of progressive experience in Customer Success, Onboarding, or Account Management within a SaaS or technology-driven environment., • 1-2+ years of formal people management experience leading mid-sized teams., • Demonstrated track record of managing performance through data: QA frameworks, coaching plans, and metric-driven decision-making., • Professional fluency in both English and Spanish (written and spoken), essential for leading a bilingual team and managing escalations., • Expert-level proficiency in Salesforce CRM; working knowledge of CS platforms such as Gainsight, ChurnZero, or equivalent. It will also help you to have… • Retention-First Mindset: You think in NRR, not just activation. You understand that the onboarding conversation sets the retention trajectory., • Multiplier Mentality: You measure your success by your team's output, not your personal output. You get energy from watching others exceed their own expectations., • Structured Ambiguity Navigation: You thrive in scaling environments where processes are still being built. You bring structure without rigidity., • Commercial Acumen: You connect the dots between provider health, expansion signals, and company revenue, and you speak that language fluently in cross-functional conversations., • Coaching Precision: You do not deliver generic feedback. You diagnose root causes, tailor your coaching approach to the individual, and track improvement with clear milestones. Salary Range: $60,000 - 70,000 base salary + quarterly bonus. Some of the US benefits we offer are: • We're proudly distributed across the globe, with each market being remote-first., • Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in., • Opportunity to develop in an international environment - we have teams in 6 countries., • Remote work with $50/month home phone/internet reimbursement., • Comprehensive health, dental, and vision coverage with UHC., • Company paid STD and LTD, and Basic Life Insurance at 1x salary., • FSA/HSA's available - Booksy contributes $1,000/$2,000 to the HSA for employee/employee plus., • Accident/Hospital/Critical Illness voluntary plans available., • 401k - 50% match up to 8% of contributions paid annually/ 3-year vesting period., • PTO - Exempt employees - unlimited with manager approval. Non-exempt employees - 160 hours/year (does not roll over)., • 12 Holidays observed., • Parental Leave - 12 weeks of paid leave., • EAP (Employee Assistance Program)., • Voluntary Pet Insurance through Fetch., • Financial wellness tools through SoFi and Ladder., • Discounts via Perkspot., • Booksy benefit $50 per month to use on services in our app. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked.Every application goes through the same AI review to help us spot skills that match the role - but don’t worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won’t affect your chances in any way. If you have questions, just drop us a note - we’re happy to explain more. Our Diversity and Inclusion Commitment: We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at ___, so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.

Salesforce Platform Administrator and. Platform Administrator II certifications. IEM is seeking a highly experienced Senior Salesforce Administrator to lead the optimization and strategic evolution of our Salesforce environment.

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. Role Overview We are seeking a motivated and detail-oriented CX DevOps & Platform Administrator to support and maintain our customer experience technology platforms, with a primary focus on Salesforce Service Cloud and Enterprise CCaaS platform (Zoom, familiarity with Genesys, Amazon Connect is also relevant). This role plays a key part in ensuring our CX systems remain stable, scalable, and aligned with evolving business needs. This is an ideal opportunity for an early-career professional looking to grow into CX systems development, integration engineering, or platform architecture, while gaining hands-on experience in DevOps, release management, and CX platform operations. You will work closely with CX engineers, system developers, and business stakeholders to support platform operations, assist with releases, and help implement improvements that enhance the customer and agent experience. Key Responsibilities Salesforce Service Cloud Administration • Administer and support the Salesforce Service Cloud platform, including user setup, role hierarchy, permissions, and access management ensuring SOX control adherence., • Configure and maintain Service Cloud features such as case management, queues, assignment rules, email-to-case, knowledge base, and service console components., • Assist with creating and maintaining Flows, validation rules, and automation to support service operations., • Maintain system configuration, documentation, and governance standards., • Support data management activities including imports, updates, and data quality monitoring. DevOps & Release Support • Assist with DevOps and release management processes across sandbox and production environments., • Support configuration migrations, deployments, and release validation., • Participate and lead in testing cycles, including user acceptance testing (UAT) coordination and defect tracking., • Maintain version control practices and release documentation., • Help improve CI/CD processes and deployment automation as the platform evolves. Platform Operations & Support • Monitor platform performance and proactively identify issues affecting service operations., • Troubleshoot system errors, integration issues, and workflow failures in collaboration with CX developers and IT teams., • Support system upgrades, new feature releases, and configuration updates., • Ensure platform changes follow established governance, security, and compliance standards. Data, Reporting & CX Insights • Assist in maintaining CX reporting and dashboards within Salesforce., • Support data integrity and structured data models that enable insights into the customer journey and service operations., • Help analyze operational data to identify improvement opportunities within workflows and case management processes. Collaboration & Continuous Improvement • Work closely with CX developers and architects to implement enhancements and new platform capabilities., • Participate in process improvement initiatives that increase agent efficiency and improve customer experience outcomes., • Assist in evaluating emerging CX tools, automation solutions, and AI-enabled capabilities that enhance service operations., • Maintain documentation for system configurations, workflows, and integration points. Required Qualifications • 1–3+ years of experience supporting Salesforce Service Cloud or a comparable CRM platform., • Experience with Salesforce configuration tools including Flows, case management configuration, and basic automation., • Basic understanding of DevOps concepts including environment management, testing processes, and deployment practices., • Strong attention to detail and ability to manage system configuration accurately., • Strong analytical and troubleshooting skills., • Ability to work cross-functionally with technical and business teams. Preferred Qualifications • Salesforce Administrator Certification (or actively pursuing certification)., • Exposure to customer service platforms or Contact Center / CCaaS technologies., • Basic understanding of APIs, integrations, or middleware platforms., • Familiarity with reporting tools and data visualization within Salesforce., • Experience working in customer support, CX operations, or service technology environments. Key Competencies • Attention to Detail: Ensures accuracy in configurations, workflows, and data structures., • Technical Curiosity: Demonstrates a strong desire to learn and expand technical capabilities., • Problem Solving: Investigates system issues methodically and develops practical solutions., • Collaboration: Works effectively with developers, operations teams, and business stakeholders., • Growth Mindset: Eager to expand skills in CX technology, automation, and platform engineering. Career Growth Opportunities This role offers a structured development path within CX technology, with opportunities to progress into roles such as: • CX Systems Developer, • Salesforce Service Cloud Engineer, • CX Integration Engineer, • CX Platform Architect You will gain exposure to CX system architecture, automation, integrations, AI-driven CX capabilities, and advanced DevOps practices while working alongside experienced CX engineers and platform specialists. Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $75,200 - $91,900 USD Our Culture At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: SharkNinja Candidate Privacy Notice * For candidates based in all regions, please refer to this ___. * For candidates based in China, please refer to this ___. * For candidates based in Vietnam, please refer to this ___. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at ___

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency. Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc. Filevine is building the seamless intersection between legal and business by creating a world-class platform to help professionals scale. As the SRE & Reliability Sr Product Manager, you will own the strategy, execution, and continuous improvement of Filevine's site reliability and platform resilience. You will directly manage the prioritization for the teams responsible for keeping Filevine fast, stable, and available—including DevOps, the On-Call team (SREs), Database Reliability Engineering (DBRE). Your primary focus will be driving measurable improvements in uptime, incident prevention, and release confidence across the platform. This role requires a strong technical foundation (ideally with a software engineering background) and the ability to translate complex reliability data into clear strategy for leadership and cross-functional partners. * Strategy & Team Leadership: Directly manage and align the prioritization of DevOps, SRE, and DBRE infrastructure teams under a unified reliability strategy. Set team objectives, drive execution, and ensure resources are focused on the highest-impact business and reliability investments. * Platform Reliability & Incident Prevention: Conduct ongoing risk assessments of Filevine's platform to identify and prioritize areas of greatest fragility and business focus. Use data from incident history, usage analytics, monitoring systems, and customer feedback to drive proactive hardening efforts and reduce unplanned downtime. * Reliability Metrics & Reporting: Define and track key reliability indicators (uptime/availability, mean time to detect, mean time to resolve, incident frequency). Own the reporting apparatus that makes platform health visible and actionable for leadership and product teams. * Status Page & Incident Communication: Manage the process for updating the status page (status.filevine.com) during reliability events. Define clear criteria for posting incidents according to established communication protocols, and ensure customers and internal stakeholders receive timely, accurate updates. * Cross-Functional Alignment: Serve as the bridge between SRE, Product, Engineering, and customer-facing teams (Support, Sales, Partners) to ensure reliability priorities reflect real customer and business impact. Translate reliability trends and infrastructure health into actionable insights for non-technical stakeholders. * Infrastructure & Tooling: Evaluate, implement, and manage the reliability and observability tech stack. Drive decisions on monitoring, alerting, test environments, and infrastructure tooling to ensure the platform scales reliably. Team Enablement & Culture: Establish reliability standards, runbooks, and operational patterns that empower engineering teams to contribute to platform resilience. Build documentation and training to make reliability ownership a shared responsibility across the organization. * 5+ years of experience in SRE, DevOps, platform engineering, or reliability-focused product/program management in SaaS. * Software Engineering Background: Prior hands-on experience as a software engineer or in a deeply technical role. Comfortable reading code, reviewing architecture decisions, and engaging in technical design discussions with engineering teams. * SRE & Infrastructure Expertise: Strong understanding of site reliability principles, cloud infrastructure, database reliability, container orchestration, and modern DevOps practices. Experience managing or closely partnering with SRE and DevOps teams. * Risk Assessment & Data Proficiency: Strong analytical skills with the ability to use data sources (monitoring platforms, Pendo, Domo, Salesforce, incident logs) to prioritize reliability efforts by business impact. * Communication Mastery: Ability to translate complex reliability and infrastructure data into clear narratives for leadership, product managers, and customer-facing teams. Experience leading incident reviews and high-visibility operational meetings is essential. * SDLC & Release Lifecycle Knowledge: Deep understanding of software development lifecycles, release protocols, and incident response processes. Problem Solving: Ability to identify the highest-leverage reliability investments and implement processes that improve platform stability without slowing engineering velocity. * B.S. or M.S. in computer science, software engineering, or a related technical field; comparable certifications. * Or equivalent direct work experience, with a demonstrated track record in software engineering and/or site reliability engineering. $125,000 - $175,000 a yearCompensation Information: $125,000 - $175,000 The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package. Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at ___ Cool Company Benefits:- A dynamic, rapidly growing company, focused on helping organizations thrive - Medical, Dental, & Vision Insurance (for full-time employees)- Competitive & Fair Pay- Maternity & paternity leave (for full-time employees)- Short & long-term disability- Opportunity to learn from a dedicated leadership team- Top-of-the-line company swag Privacy Policy NoticeFilevine will handle your personal information according to what’s outlined in our . Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "___". Other addresses reaching out are not affiliated with Filevine and should not be responded to. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

As a Customer Service Agent you will be the first voice and trusted guide for the educators and administrators who rely on Riverside Insights every day, helping them resolve questions quickly so they can stay focused on the students they serve. At Riverside Insights, we work to grow the potential in every student, building research-backed assessments that help educators understand each learner's strengths and challenges. In this role, you make that mission tangible by ensuring every customer interaction is clear, responsive, and genuinely helpful. This role sits on our CX team and supports customers through phone, email, and ticket channels. You will resolve issues within established service-level agreements (SLAs), educate customers on platform features, and guide them toward self-service options like ecommerce ordering. Success in this role looks like steady ticket throughput, strong quality scores, and customers who feel supported and informed. • Resolve assigned customer support tickets within SLAs by prioritizing urgency and following clear resolution timelines., • Maintain steady daily ticket throughput while delivering positive, solution-focused service., • Adhere to assigned schedules and ensure full coverage of priority contact channels during peak hours., • Educate customers on new platform features, updates, and best practices, translating technical concepts into clear next steps., • Proactively guide customers toward ecommerce ordering and reinforce the benefits of self-service., • Review QA feedback and apply improvements to maintain strong quality scores., • Document tickets accurately and completely so that internal partners can pick up context without rework., • Participate actively in team and business unit meetings, contributing to a collaborative support culture., • Pursue ongoing professional development and apply new skills to improve customer satisfaction and resolution time., • Prior call center or customer service phone experience., • Strong professional communication skills, both oral and written., • Ability to multitask across systems, channels, and customer issues without losing accuracy., • Ability to meet deadlines and consistently hit daily ticket and coverage targets., • Proficiency with computers and standard support tools., • Reliable home internet with strong speed and stability for sustained phone and ticket work., • Strong time management, prioritization, and attention to detail., • Openness to QA feedback and a track record of acting on it., • Experience supporting customers in an education, edtech, or assessment-platform environment., • Familiarity with ticketing platforms (such as Salesforce Service Cloud, Zendesk, or similar)., • Experience guiding customers toward self-service or ecommerce purchasing options., • Comfort explaining technical platform features in plain, customer-friendly language., • Remote, • Travel 1–2 times a year for off-site team meetings or conference. At Riverside Insights, achieving real results for students and educators is more than talk, it is what we do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand. If you are ready for an ambitious, collaborative environment, Riverside is the place for you. • Medical, Dental, and Vision plans, • Company paid basic life and AD and D insurance, • Company paid long-term disability, • Paid Parental Leave, • Supplemental life insurance options, • Company paid Employee Assistance Program (EAP), • Retirement plan with discretionary company matching, • Flexible Spending Account (FSA) and Health Savings Account (HSA) options, • Premium subscription to Calm for employee and dependents, • 33 days of company paid time off (PTO, Holidays, Wellness Days), • Flexible work arrangements, • Tuition Reimbursement Program This compensation range is specific to the United States, and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal pay ranges; and market data or range parameters. Riverside Insights provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The Opportunity The Senior QA Engineer role will be a part of a lean, nimble, full stack powerful engineering team. We value simplicity in both our code and our UI. We don’t believe in bloated teams or overly architected solutions; we opt for small, nimble players that work well together, iterates fast and achieves more as a high-powered team. Since we’re a small team, you’ll have the opportunity to work on virtually all aspects of the software and have a direct and immediate impact! This role will advance our cutting-edge data search engine and social profiling platform. You will be at the core of every new feature, every product decision, and every touch point of our users. If you are a problem solver and enjoy diving in and ensuring the best possible product quality, then this is the perfect opportunity for you. About Seamless Seamless.AI has been delivering the world's best sales leads since 2015. Our product is the first real time, B2B search engine helping sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence. We have been recognized as one of Ohio’s fastest growing companies and won 2020 Best Places to Work and LinkedIn’s Top 50 Tech Startups 2020. The Seamless Family We have an amazing culture and work environment that anyone would want to be a part of. We encourage a culture of positivity. We thrive off of continuous feedback and do whatever it takes to help our team and customers be successful. You will grow as an individual, professionally, and be able to see and feel the impact you are making to the growth of Seamless every day. Duties / Responsibilities (your role): • Lead building quality attributes and requirements for testing. May provide technical assistance, • Creating and maintaining existing automation and test scripts in Java and Selenium to support large-scale web applications and chrome extension running complex architecture and business logic, • Creating testing strategies for ensuring application stability The Skill Set: • 5+ years experience supporting and testing highly-available, scalable and modern web applications and chrome extension using the Agile Methodologies (Scrum/Kanban), • Value, autonomy and ownership of your work, • Experience supporting/testing Chrome extensions, • Integration testing with 3rd parties, such as CRMs (Salesforce, Hubspot, etc), • Experience testing APIs, • Testing and automating full feature releases, relatively unsupervised, • Self-motivated QA engineer with the ability to work well with a small team of highly-driven / entrepreneurial Developers and Data Analysts, • Experience with Complex Manual Testing, • Ability to continuously track/identify bugs and build/maintain QA Trackers for testing, • Deep experience supporting/testing design, development, and implementation of scalable and performant web services., • Solve complex near real-time web engineering problems, focusing on quality assurance, • Passion for supporting and driving technologies that have the power to positively impact millions, • Willingness to go beyond the standard “9-5” when needed. We love what we do, and sometimes find ourselves working nights or weekends to get the job done, • Possess innate passion for coding, software development, and big data! Strongly Preferred: • Performance Testing, • Experience with Data Analysis, • Industry (SaaS/Computer Software) experience Role Breakdown: • 50% Automation Testing, • 50% Manual Creation Since 2015, ___ has helped sales teams maximize revenue with the world’s first real-time B2B search engine. As one of Ohio’s fastest-growing companies, we’ve earned top industry accolades, including G2’s 2025 Best Software Products (#1 Highest Satisfaction Product), Purpose Jobs’ 2024 Best Places to Work, and LinkedIn’s Top 50 Tech Startups (2020, 2022, 2023). We are committed to a diverse, inclusive workplace and do not discriminate based on race, religion, gender, sexual orientation, age, or other protected statuses. Visa sponsorship is not available; applicants must be authorized to work in the U.S.

Based in Austin, Texas, TrueDialog is a Communications Platform-as-a-Service (CPaaS) company that offers an enterprise-grade SMS messaging platform designed for businesses of all sizes. Our award-winning platform is transforming how organizations connect with customers through text messaging - today's most engaging and responsive channel - with powerful capabilities and simplified implementation. Through superior features, industry-leading security, and direct carrier connections, the platform deliver enterprise-grade reliability while reducing messaging costs by up to 75%. TrueDialog is trusted by thousands of brands, including Coca-Cola, Hilton, Kansas City Chiefs, Northern Tool, SubjectWell, and Tulane University. We are seeking a Sr. Product Manager to augment the customer and market needs and contribute to the vision, strategy, development and execution of our SMS, MMS, Voice and RCS communications platform. This role will report directly to the Chief Technology Officer (CTO) and will also work closely with the CEO, and other members of the leadership team as needed. The ideal candidate will be instrumental in collaborating with the CTO to help shape the product roadmap and run product operations, ensuring product excellence, and delivering innovative solutions that meet the evolving needs of enterprise customers and partners, and keep TrueDialog at the forefront of innovation. The ideal candidate will act as the crucial bridge between product development, sales, and marketing. He/she will have a strong understanding of the technology and work closely with the product owners, to effectively translate timelines and product details to marketing and sales, and also translate market and customer needs into requirements for the product owners. Key Responsibilities • Product Operations Leadership, • Collaborates with the leadership team to capture product vision and strategy and produce company-wide associated work products, • Work with the CTO and Product Owners to manage the product roadmap, aligned with company goals and market trends., • Identify opportunities for innovation in messaging workflows, integrations, and compliance-driven features., • Partner with the CTO to align product initiatives with technical architecture and scalability plans., • Work with leadership to ensure all new feature requests are based on quantified business cases such as revenue improvement, retention improvement, or competitive parity., • Execution & Delivery, • Work closely with the tech team to deliver high-quality product releases., • Establish KPIs and success metrics to measure product adoption, customer satisfaction, and revenue impact, in coordination with customer success, marketing and finance., • Drive prioritization and resource allocation across competing initiatives., • Customer & Market Insight, • Engage with customers, partners, and industry stakeholders to gather insights and translate them into product requirements., • Monitor competitive landscape and regulatory changes (e.g., carrier rules, TCPA, potentially GDPR with future expansion) to ensure compliance and differentiation., • Leadership & Collaboration, • Work closely with product managers/owners and foster a culture of accountability, innovation, and operational excellence., • Serve as a product voice in executive discussions, providing clear updates and strategic recommendations., • Collaborate closely with engineering leadership to balance speed, scalability, and compliance., • Collaborate with a team of product owners, ensuring alignment across product lines and team efficiency, • Actively learn and understand each product owner’s area of expertise to foster collaboration and cross-domain innovation., • Build a unified product culture that values knowledge-sharing and collective accountability., • Marketing Partnership, • Work with the Marketing team to translate technical features into clear, non-technical product descriptions and highlight business value, for campaigns, collateral, and customer communications., • Ensure product positioning resonates with diverse audiences, from technical buyers to business decision-makers., • Documentation & Knowledge Management, • Develop and maintain comprehensive product documentation, including feature specifications, release notes, and compliance updates., • Identify areas requiring updates and ensure documentation remains accurate, accessible, and aligned with regulatory standards., • Proven experience (6+ years) in product management, ideally at communications, SaaS, or messaging platform start-up or earlier stage founder-led companies., • Strong understanding of SMS/MMS technologies, carrier ecosystems, APIs, and compliance frameworks. Knowledge of RCS a plus, • Demonstrated ability to translate technical concepts into successful business outcomes for diverse audiences., • Track record of leading cross-functional teams and delivering products at-scale., • Excellent communication, stakeholder management, and executive presentation skills. The ideal candidate can effectively translate highly technical concepts into valuable content for the marketing and sales teams., • Analytical mindset with experience in data-driven decision-making and customer-centric product design., • Adept at navigating complexity, rapid decision cycles and evolving priorities., • Proven ability to translate founder intent into executable product plans while balancing structure, delivery discipline, and business outcomes., • Proactive, independently goal-driven, high integrity, highly organized., • Negotiation skills, particularly in reconciling diverse perspectives in the organization., • Advanced experience with Jira & Confluence and other products in the Atlassian ecosystem. Preferred Qualifications • Experience with US and Canadian messaging regulations (e.g., TCPA, carrier compliance)., • Background in enterprise SaaS or B2B communications platforms., • Familiarity with cloud infrastructure (Azure, AWS) and API-first product design., • Prior experience with CRMs such as Salesforce, HubSpot, Microsoft Dynamics, • Master’s in Product Management (MPM) or advanced degree in technology, business, or related field., • Prior product leadership experience and certifications, • Dynamic Work Environment: Join a passionate team in a fast-growing company with a strong product foundation, proven financials, and ambitious growth plans. This is an opportunity to shape the future of enterprise SMS communications in a high-growth environment including direct collaboration with the CTO and executive leadership team., • Competitive Compensation: Attractive salary and benefits package in a remote company, including 70% of employee health benefits paid, 401k, strong PTO, and professional development opportunities., • Growth Opportunities: Be a key player in a market that is poised for exponential growth, and scale-up environment where your insights and leadership will directly impact the company’s future, • Innovative Culture: Work in a collaborative culture of innovation, compliance, excellence, and customer impact. This is a forward-thinking setting that values innovation, creativity, and data-driven decision-making with a strong team and proven Executive team

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At SPAR, we help clients scale and grow by delivering cutting-edge Salesforce solutions that improve both Customer and Employee experiences.Our consulting practice is expanding rapidly, serving as a trusted partner for complex solutions across Health & Life Sciences, Contact Centers, Field Service,

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We are seeking a Senior Product Manager to lead the strategy and execution of data product, AI/ML system, AI-powered tooling, and automation initiatives across the go-to-market and operational teams embedded within Natera’s core business units (i.e., Oncology, Women’s Health, Organ Health), including Sales, Marketing, and Medical stakeholders. This role focuses specifically on building and scaling platforms and products that power decision intelligence across these domains, such as sales forecasting, commercial engagement performance, and clinical/operational insights. You will operate in an embedded model, deeply aligned with “S&M + GM” leaders, while building through centralized Data & AI organization platforms, standards, and governance. You will own the full product lifecycle from discovery through production, ensuring solutions are adopted, trusted, and deliver measurable business impact. This is a technical product role requiring fluency in data systems, modern data platforms, ML, and emerging AI patterns (e.g., LLMs, agentic systems), combined with strong experience and stakeholder intuition across Sales, Marketing, Medical, and related functions. This role sits at the intersection of business impact and technical depth, with deep visibility into commercial performance and executive decision-making. You will have direct ownership of high-impact initiatives that influence operational decision-making at scale and overall organizational success. * Define and own the Data & AI product strategy and roadmap for the S&M + GM pod by deeply partnering with business leaders to proactively identify high-impact opportunities, shape problem definitions, and drive aligned priorities * Translate ambiguous business problems (e.g., churn risk, campaign performance, clinical profile segmentation, next-best-action orchestration) into clear product direction and measurable outcomes * Be hands-on with data: query datasets, review schemas, and validate assumptions through analysis * Lead end-to-end product discovery with interviews, workflow mapping, data assessments, ROI modeling, etc. * Define clear product requirements (PRDs, user stories, acceptance criteria) and success metrics * Design and run experiments to validate product performance and measure causal impact * Establish leading indicators and KPIs for proactive health assessments * Partner with data and AI/ML engineering resources to deliver scalable products and capabilities * Guide development of robust data pipelines and unified data models (360° views across key entities) * Own the end-to-end ML lifecycle: feature definition, evaluation, deployment, monitoring, drift detection, and retraining * Ensure training–serving consistency, model versioning, and clear deployment decision gates * Establish strong observability across data pipelines and models (data quality, latency, reliability, cost) * Define and implement AI product patterns, including agentic workflows and RAG * Establish evaluation frameworks for LLM-powered features (faithfulness, relevance, safety, cost, latency) * Partner with engineering to implement prompt strategies, guardrails, and continuous evaluation pipelines * Drive build vs. buy decisioning and proofs of concept * Ensure data products meet regulatory and compliance requirements * Champion data quality, lineage, and reliability through data contracts and observability standards * Maintain strong documentation practices (e.g., model cards, dataset documentation, audit trails) * Partner with governance teams (Security, Legal, Compliance, AI Governance) to operationalize AI responsibly * Launch products with supporting enablement activities to ensure solutions are embedded in workflows with confidence * Partner with stakeholders to integrate products into proactive, day-to-day decision-making * Monitor product usage, performance, and business outcomes to iterate based on data and feedback * Quantify and communicate impact (e.g., revenue lift, cost reduction, cycle time improvements, forecasting accuracy) * Influence across Sales, Marketing, Medical, and GM stakeholders without direct authority * 7–10+ years of product management experience, including 3+ years building data products, AI/ML systems, or related platforms * Demonstrated domain fluency in Sales, Marketing, Field Medical, and/or related commercial/GTM functions * Strong understanding of sales funnel, marketing funnel, medical affairs funnel, and related funnels to relate product ideas to the overall opportunity landscape * Familiarity with key domain-relevant tooling (e.g., Salesforce) and associated data * Strong technical acumen (e.g., querying data, working in notebooks for EDA and experimentation, modeling datasets) * ML/MLOps literacy (evaluation metrics, experimentation, feature stores, CI/CD, monitoring, drift) * Experience shipping LLM-powered or AI products (prompting, RAG, evaluation frameworks, guardrails) * Familiarity with modern data stacks (e.g., Snowflake, dbt, AWS/SageMaker, Airflow/Dagster) * Strong stakeholder leadership and communication skills, with the ability to work across technical and business teams * Experience working in regulated environments (e.g., healthcare, life sciences, fintech) * Advanced degree in a technical and/or business discipline * Experience in healthcare, diagnostics, life sciences, and/or digital health * Familiarity with healthcare data domains and systems * Experience with vendor evaluation, platform selection, or external AI tooling ecosystems * Production-grade data and AI products are deployed and embedded in day-to-day decision-making workflows * Measurable improvements in key business metrics (e.g., increased sales efficiency, better campaign performance) * Reliable, high-quality data foundations connect patient, clinical, financial, and commercial insights end-to-end * AI systems are continuously monitored, evaluated, and improved with measurable business impact * Strong stakeholder trust and adoption across both corporate and business-unit teams * Internal teams have transparent access to the function’s roadmap, trust in delivery against it, and visibility into the evaluation logic that prioritizes initiatives based on their impact to organizational goals #LI-DNI The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $140,600 - $175,700 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit ___. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: ___ Please be advised that Natera will reach out to candidates with a @___ email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information:

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 121 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit ___. The Revenue Accounting team is looking for a Staff Revenue Accountant to join our growing team. You’ll have the unique opportunity to build processes, collaborate cross functionally, and play a key role in the team’s ability to scale. The Staff Revenue Accountant will own various revenue accounting close tasks and gain exposure to ad hoc initiatives and projects. In keeping with Reddit values, a successful candidate in this role is someone who operates with an open mindset and “values the human” in all interactions. This position reports to the Revenue Accounting Manager and will work cross-functionally as a valuable member contributing to the Company’s continued growth and success. The ideal candidate will have revenue accounting experience and be able to operate in a fast growing public company environment. This person is a self-starter who is organized, highly analytical, collaborative and a problem solver. If you are interested in continuing your career in an exciting and high growth company, then this is the role for you! What You’ll Do: • Prepare journal entries, balance sheet reconciliations, and monthly close deliverables, • Prepare monthly flux analysis for management review, • Prepare audit support for external and internal audits, • Own accounting and process documentation for areas of responsibility, • Assist in developing and maintaining SOX compliant accounting policies and procedures in areas of responsibility, • Establish effective relationships and work cross-functionally across the organization, • Drive process improvements and efficiencies for areas of responsibility, • Assist in any revenue accounting-related system implementations, • Participate in special projects, analysis, and reporting as required by management What We’re Looking For: • 1+ years of revenue accounting or audit experience required, • Bachelor’s Degree in Accounting, Finance, or related field required, • CPA (or on track to be certified) required, • Basic knowledge of GAAP, including ASC 606, and SOX required, • Possess excellent attention to detail, organizational, problem solving, and prioritization skills, • Excellent verbal and written communication skills and the ability to work collaboratively across teams, • Able to work under time pressure, prioritize a high workload, and meet strict deadlines, • Team player with a positive attitude and open mindset, not afraid to roll up your sleeves and work in a dynamic environment, • Proficiency in Excel, MS Office, and Google Workspace (e.g. Google Sheets and Slides) required, • Experience working with NetSuite and Salesforce a plus Benefits: • Comprehensive Healthcare Benefits and Income Replacement Programs, • 401k with Employer Match, • Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support, • Family Planning Support, • Gender-Affirming Care, • Mental Health & Coaching Benefits, • Flexible Vacation & Paid Volunteer Time Off, • Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit ___. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $86,700 - $121,400 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our ___. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

• This position is remote however, candidate needs to reside in Northeast Region. Travel is required. Telarus was recently recognized by Inc. as a best workplace; our positive culture is a top priority. Telarus is the #1 global technology solutions brokerage with a singular focus on accelerating partner success through unparalleled resources, support, and education. We are professionals committed to providing the highest quality partner care. The Event Coordinator will be responsible for the development, management and execution of events designated as field, regional, and national. This will encompass all live, and virtual if applicable. This is a highly cross functional role, both within the marketing function and the Sales Team at large. Will provide guidance to the global Sales Team to manage multiple events as planned for the benefit of enriching the relationship with Telarus Agents. Additionally supporting by generating engagement with our partners while maintaining high standards of quality and a keen eye to efficiency, repeatability, and budget management. Consults With: Sales Teams (AVPs, SalesOps, SPDMs, PDMs and BDMs) • Advanced Solutions leader, • Services and tool providers at Telaru, • Corporate Marketin, • Learning & Development, • Digital Marketing & Marketing Operations, • Finance & Accounting Essential Functions: • Event Management, • Source and procure venues, speakers, hotels, networking, food & beverage, other needed event items., • Coordinate site inspections as needed., • Vendor Management, • Manage and negotiate contracts for all vendors for event in collaboration with management., • Hotel, Meeting Space, Food & Beverage, AV, Music/Speakers, Transportation Services, Excursions, Sport Facilities, etc., • Event Registration Management, • Create and manage virtual event registration process. Use tools such as Zoom and RingCentral to create and manage registrations., • Create and manage onsite event registration process. Use Cvent to build and manage registration process., • Work with Sales Team to secure invitee list & manage weekly registration reports., • Work with Marketing Sponsorship Coordinator to ensure that Supplier Sponsors are identified, invoiced and registered for event., • Event Budget Management, • Create budget, communicate event budget, manage event expenses, and reconcile budget after event., • Work with Marketing Sponsorship Coordinator to build sponsorship documentation., • Obtain Purchase Orders from Finance as needed for payment to vendors., • Submit all invoices related to an event to Accounts Payable to Finance., • Responsible for helping Marketing reach yearly OKR set around budget management., • Ability to build budgets with justification and validated assumptions to explain marketing plan, impact, and ROI., • Graphic Management, • Work with Event Contractor for creation of all event graphics for Cvent registration, • Work with Event Contractor for creation of all social, signage, workbooks, PowerPoints or any required graphic need, • Work with a trusted vendor to have all materials printed and shipped to the event, • Relationship Management, • Engage management as needed for event budget review and approval., • Collaborate with Marketing, Marketing Sponsorship Coordinator & Sales Team to identify and secure event sponsorship., • Travel, • This job will require travel as to attend and execute an event on site., • Travel of one week or more per month may be ., • Other Duties as Assigned Additional Skills & Qualifications • Creative and innovative with an ability to think and solve problems strategically., • Experience with the channel and with an IT-focused end-user buyer is a plus., • Ability to embrace change as the role evolves., • Experience with Cvent, Monday.com, SalesForce, or Marketo is a plus. Requirements • 2+ years of experience in the event management space., • 1+ years B2B experience with preference given to Channel business or Enterprise & SMB focused B2B software/services experience, • Demonstrated ability to manage business and expense ROI on a full event program, including sponsor recruitment and MDF management for the event programs, • Have collaborated effectively with a Sales Team to achieve results - built deep relationships where you were a trusted partner in the full management of the events., • Excellent written and oral communication skills., • Passionate about Event Management.

Salesforce Certified Platform Developer, Salesforce Certified Administrator). Ferguson Electric’s Software Developer, with expertise in Salesforce and NetSuite, designs, develops, and maintains software solutions that optimize our project management, customer relationship management (CRM), and ent

Generate qualified meetings and sales opportunities for the enterprise sales team and founders. Experience using CRM and sales engagement tools such as HubSpot, Salesforce, Apollo, Outreach, or similar platforms. Sales Development Representative.

If you’re passionate about building modern data platforms, working with large-scale cloud data systems, and applying data engineering best practices in a regulated healthcare environment, we’d love to talk. Python experience for data engineering or automation. Salesforce, application databases,

Company Overview:Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ___® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ___. Summary:As we expand our global reach and increase our educational impact of our programs, the Age of Learning School Division is looking to add to our team! Presently, our Customer Success team is in search of a passionate, highly detailed driven, self-motivated, and collaborative individual to take on the Customer Success Associate role. • Act as the first line of communication for customer inquiries, providing timely, accurate, and friendly support., • Build strong working relationships with educators, administrators, and program leaders., • Conduct routine customer outreach to support adoption, usage, and engagement., • Assist with onboarding processes by preparing materials, coordinating setup, and supporting training sessions led by CSMs., • Lead introductory or “refresher” product trainings as proficiency increases., • Document onboarding milestones and ensure customers are progressing toward successful implementation., • Log, track, and resolve customer issues while ensuring a smooth handoff to technical teams when needed., • Identify recurring issues and surface insights to improve internal processes and customer experience., • Monitor customer usage data to identify trends and potential risks., • Contribute to customer health reporting and flag at-risk accounts to the Customer Success Manager team., • Maintain accurate and up-to-date CRM documentation (Salesforce, HubSpot, etc.)., • Partner closely with CSMs to support account planning, customer communications, and success strategies., • Work with Product, Support, and Implementation teams to advocate for customer needs., • Participate in team meetings, process improvement initiatives, and training sessions., • Excellent active listening and communication skills, • Experience implementing (vendor or customer) cloud-based, platform products., • 1-2 years experience preferred in K-12 school district instructional roles, • Strong demonstrated service-delivery experience with educational SaaS solutions, • Excellent written and verbal communication and interpersonal skills., • Ability to diagnose common customer needs and issues, and to translate those needs into actionable solutions., • Ability to communicate and interact with employees and customers at all levels, including the ability to give clear precise instructions that are readily understandable by non-technical users, • Highly organized, self-directed, and process-orientated with the ability to direct multiple projects simultaneously., • Detail-oriented, with strong organizational skills., • Ability and willingness to travel 30-40% average and up to 50% during peak, back-to-school period (August - October).

As a Staff Software Engineer for our Customer Service technology stack, you will focus on building solutions that will transform ezCater’s customer experience. Set the technical strategy and vision for the Customer Service roadmap, focused on enabling integration with Salesforce Service Cloud. Dem

You are a highly driven sales professional with integrity, a great work ethic, and excellent interpersonal skills. You are confident in leveraging consultative and strategic sales techniques to consistently convert prospects into sales. You take a thoughtful and thorough approach to the discovery process and are proud of the value you deliver to clients. Guided by your positive attitude and persistence, you thrive in a results-oriented culture. Sound exciting to you? Read on! Please note that this role is based remotely in California, USA. What you’ll do… • Drive new business sales from school districts across North America, • Consistently prospect into territory to develop self-generated pipeline, • Collaborate with BDRs to support pipeline development goals, • Conduct discovery calls, sales presentations (primarily online) and run through the full sales cycle with prospects, • Manage and report on pipeline, status of the business, and forecast revenue, • Meet or exceed monthly, quarterly, and annual sales quota, and be accountable for results, • Use Salesforce to manage and report on pipeline and forecasting, ensuring all opportunities are kept up to date, • Attend client and industry-related events, such as conferences throughout the year to represent Xello, • Take an active role in weekly, monthly, and annual sales meetings and company functions as appropriate, • Protect the confidential and private information that you may come in to contact with in the course of your work and uphold the ethics and integrity of Xello’s code of conduct, • 3+ years of B2B full-cycle (end-to-end) sales experience as an inside sales rep, territory rep, or in a business development role, • Experience developing a sales plan and building and managing a sales pipeline to convert prospects into sales, • An engaging and genuine manner of communicating, • A knack for connecting with prospects over the phone (warm leads and cold-calling), • Familiarity with web-based presentation tools such as Zoom and CRM tools, • A university degree and training in sales techniques for consultative selling, • Experience working in SaaS or the technology industry The compensation for this role offers an OTE ranging from $106,000 - $130,000 USD, with a 70/30 split between base salary and incentive. The final offer will be determined based on the candidate's experience and expertise, as assessed during the interview process. We’re Xello - Join us! We are Xello (CASCAID in the UK), the leading developer of future readiness programs in North America and the UK and soon the world! Our mission is to help anyone, anywhere in the world to create a successful future through self-knowledge, exploration, and planning. We believe that by bringing our best selves to our work and collaborating with one another, we can change the world. We are a very diverse group of individuals who work hard, laugh often and share in each other’s lives. We are an inclusive, equal opportunity employer. Embracing agile practices, an innovative mindset, and keeping our users at the heart of what we do, are just a few of the keys to our success. In addition to working with leading technologies, we are committed to continuous learning and growth through internal/external training and mentoring, which includes a PD budget for every employee. For our Canadian based staff, we also offer: • Flexible work arrangements including hybrid and remote, • 4 weeks of vacation, • Employer-paid health and dental benefits, • 4-month top-up for parental leave, • Group RRSP with 3% matching For our US based staff, we also offer: • Remote work environment, • 4 weeks of vacation, • 80% employer-paid health benefits, • 4-month top-up for parental leave, • 401(k) with 3% matching For our UK based staff, we also offer: • Remote work environment, • 28 days annual leave (inc. 3 days at Christmas) + bank holidays. With additional annual leave days added to reward long service Like what you hear? Apply Now!