Guest Experience Coordinator

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Massage Therapist / Guest Experience Coordinator who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality massage therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

Employment Type: Part-time Salary: Highly Competitive, based on experience Job Overview: We are looking for a skilled and experienced Advanced Aesthetics Therapist with expertise in injectable treatments, including Botox, dermal fillers, non-surgical rhinoplasty, and tear trough enhancement. This role requires a practitioner with a passion for facial aesthetics, an eye for detail, and a dedication to delivering high-quality results that meet our clients’ unique needs. Key Responsibilities: • Perform Injectable Treatments: Administer Botox, dermal fillers, tear trough treatments, and non-surgical rhinoplasty procedures with precision and care. • Client Consultations and Assessments: Conduct comprehensive consultations to understand client goals, assess facial structure, and recommend customized treatment plans. • Safety and Compliance: Follow strict clinical and safety protocols to ensure effective and safe treatment for all clients, maintaining a high standard of hygiene and regulatory compliance. • Post-Treatment Care and Support: Provide clients with personalized post-treatment care instructions and maintain ongoing communication to track recovery and satisfaction. • Continuous Learning and Development: Keep up to date with advancements in injectable treatments, facial anatomy, and aesthetics to provide clients with the latest and safest techniques. Qualifications: • Experience Required: Minimum of 3-5 years’ experience in advanced aesthetic treatments, specifically with injectables like Botox and dermal fillers. • Expertise: Proven skill in non-surgical rhinoplasty, tear trough treatment, and advanced filler techniques. • Certification: Formal training and certification in administering Botox and dermal fillers; additional credentials in aesthetics or facial anatomy are advantageous. • Client-Centric Approach: Strong interpersonal skills with a compassionate, detail-oriented approach that ensures clients feel confident, comfortable, and well-informed. What We Offer: • Competitive Compensation & Performance Bonuses: Rewarding structure based on experience and client satisfaction. • Continuous Professional Development: Access to advanced training and certifications to stay at the forefront of aesthetic innovations. • Collaborative Work Environment: Join a professional, high-energy team dedicated to excellence in client care and aesthetic results. If you’re a passionate, experienced Advanced Aesthetics Therapist specializing in injectables and looking to advance in a supportive, innovative environment, we’d love to meet you! Apply today with your resume and a cover letter highlighting your expertise in advanced aesthetic procedures.

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Massage Therapist / Guest Experience Coordinator who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality massage therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Beauty Assistant who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

About the job Company Description We are looking for a passionate Restaurant General Manager to be part of our team for The Hoxton, Shepherd’s Bush. The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush. Job Description What you'll do... Reporting to our Director of F&B you will be responsible to provide a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. Lead a large, dynamic FOH team Drive innovation and create a culture of service excellence Have a firm grip on the costs of the restaurant, from labour through to always striving to find efficient solutions whilst maintaining the quality and integrity of the product Both guest and team experience will be at the heart of all you do. You’ll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you for leadership. Qualifications What we're looking for… Ideally 2+ year experience in a similar Restaurant Manager role in a busy, bustling environment Proven track record managing a large FOH team A true passion for service whilst maintaining the integrity of our brand standards Managerial skills to achieve budgeted KPI’s in labour, COS% and OPEX Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together, we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information Whats in it for you.... Competitive salary 25 days holiday (plus bank holidays), pension and life insurance Hox Hero and Nifty fifty rewards for going the extra mile and living our values Food on us during your shift Enjoy a free night at The Hoxton and a meal for two when you first start with us Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Plenty of opportunity to progress and change it up while you’re with us – we’re growing quickly and globally and are part of a diverse family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Time off to volunteer with one of our partner charities An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! Pay if forward, refer a friend and get a bonus on us Department: F&B Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Join our Bar Team and be part of an exclusive and hidden gem in the city. Our restaurant is renowned for its high-profile clientele, attracting VIP guests from all over the world. However, our secret is that we treat every guest like the VIP they truly are. As our bar team you will play a crucial role in ensuring that each and every guest receives the warmest welcome possible. You will work alongside a small and dedicated team, upholding exceptional service standards and creating memorable experiences for our guests. To excel in this role, we are looking for individuals with previous experience in a similar environment, a genuine passion for hospitality, and excellent communication skills. Your engaging personality and exceptional grooming will contribute to the overall ambiance of our restaurant. Working under pressure is second nature to you, and you have a strong commitment to following health and safety standards. Night shifts are required, but the rewards are well worth it. Essential requirements for this role include excellent oral and written communication skills in fluent English, with additional languages being a bonus. We value premium customer service and hospitality experience, as well as highly developed interpersonal skills. Your ability to maintain composure and diplomacy at all times is essential. In return for your hard work and dedication, we offer a vast range of learning and development opportunities, providing you with an excellent chance to progress your career. You will also enjoy 28 days of holiday pay and a bonus scheme. If you are looking for a fulfilling role in a prestigious and hidden gem of a restaurant, apply now and embark on an exciting career journey with us!

We are looking for two Restaurant Managers to co-lead operations, ensuring smooth day-to-day management while fostering a positive, collaborative work environment. Darjeeling Express is not just a Michelin-listed restaurant; it is a movement rooted in social impact, community and the power of food to transform lives. The heart of Darjeeling Express lies in its all-women kitchen team, many of whom had no prior professional cooking experience but brought with them the rich culinary heritage of their homelands. We believe strong leadership transcends industry experience. We are looking for applicants who have experience managing teams of ten or more, are passionate about inclusive leadership and are detail oriented. Hospitality experience is not essential. We are open to candidates from all industries who demonstrate the right leadership skills. About the role Working in partnership with another manager, you will be responsible for: - Overseeing restaurant operations and ensuring an excellent customer experience. - Supporting and managing a diverse team, fostering an inclusive and collaborative culture and being a team player. - Streamlining and optimising processes to enhance efficiency. - Managing supplier and vendor relationships. - Understanding and translating financial information to guide decision-making. What we are looking for We are seeking leaders who bring the following skills and qualifications: - Proven management experience (3-5 years) of teams of ten or more in any industry. - A passion for inclusive leadership and building strong teams. - Good organisation, timekeeping and communication skills. - Basic proficiency in Excel. - A self-starter mindset with strong attention to detail, particularly around regulatory requirements. - An ability to read and understand financial information. - Proven experience in developing a customer-centric culture. What We Offer - A total compensation package of £35,000–£50,000 per year, including tronc (dependent on experience). - A flexible work environment, with job share options available. - We encourage applications from parents, carers, or anyone who requires a flexible arrangement. - The opportunity to make a meaningful impact in an environment that values food justice, equal opportunity, and collaboration. Additional Information - This is a full-time, permanent position, ideally starting as soon as possible. - Applicants must have the right to work in the UK.

We’re Roxie, a casual steakhouse in Wimbledon known for our delicious food, relaxed atmosphere and welcoming team. We’re looking for a dedicated and experienced Restaurant Manager to join our team. This is a rare opportunity as we don’t hire for this position often! About the Role: Our operating hours are designed to give you balance. We’re closed every Monday, open Tuesday to Saturday for evening service only, and on Sundays, we’re open all day from 12. This position is 30-35 hours per week, making it ideal for those who value a healthy work-life balance while still being part of a vibrant and busy hospitality environment. As Restaurant Manager, you’ll oversee daily operations, motivate and lead a positive team, and ensure every guest leaves with a memorable dining experience. What We’re Looking For: Experience as a restaurant manager or in a similar leadership role. Someone who’s positive, engaging, and passionate about hospitality. A natural leader who can inspire their team and uphold our standards of service. If you’re ready to take the next step in your career and want to be part of an exciting and supportive environment, we’d love to hear from you.

Job description At Al Dente, we are looking for a motivated Assistant General Manager to join our team in our South Kensington branch. We are ideally looking for someone to join our team ASAP. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. If you are looking for: - Friendly work environment - Life balanced and flexible rota - 28 days of holidays - Great Salary - Career development opportunities Please don’t hesitate to apply and join our big family today. - Job Type: Full-time This role requires experience with: delivery services, POS, Seven Rooms, cashier.  You will need to demonstrate your ability of managing a team in a fast paced restaurant in central London.  As a AGM you will be carrying out the following duties: - Stock take - ⁠Inventory - ⁠Payroll - ⁠Recruitment - ⁠Health and Safety - ⁠Training new staff members

We have a fantastic and exciting position for a dynamic, driven and enthusiastic Assistant Manager to join our restaurant. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. What we are looking for: - To be passionate about great food, quality service and hospitality - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the manager in overseeing daily restaurant operations - Ensure compliance with food safety and sanitation regulations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!

Are you looking to kick-start a new career in health & safety? We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, Step 1 - IOSH - Managing Safely Here you will learn about the basics of health and safety. Step 2 - NEBOSH Now you will decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. Step 3 - Risk Assessments You will write a series of risk assessments that need to be up to a workplace standard. This is a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate). Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1099, or a deposit of £162 followed by 10 interest free monthly instalments of £113, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees.

Floor Manager - Berenjak Borough Salary - Up to £42000 per year Schedule - Full Time Experience - Previous experience in a quality restaurant Berenjak Borough are seeking a Floor Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Floor Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Berenjak, the Iranian restaurant from Kian Samyani and JKS Restaurants. Our Borough Market restaurant follows Berenjak’s first site, which opened in Soho in 2018 and was awarded a Michelin Bib Gourmand in 2019. Berenjak Borough offers an expanded menu that includes several new homestyle Iranian dishes, alongside all the signature Berenjak classics. Just as the original Berenjak introduced diners to the flavours of Tehran’s hole-in-the-wall eateries, the new restaurant brings the classic charcoal-grilled kebabs, such as the minced lamb koodibeh and poussin jujeh tond, for which Berenjak is best known. Many of the signature mazeh small plates from our Soho restaurant also make the jump to Borough, including the black chickpea hummus, the Panir Sabzi (Persian feta with radish, fresh herbs, and nuts), and the taftoon clay-baked sourdough seeded flatbread. The Role As Floor Manager, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. As Floor Manager, you will be responsible for: Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience; Overseeing the waiting staff to ensure the smooth running of all sections; Inspiring, motivating and training waiting staff to deliver the highest levels of service; Carrying out all opening and closing procedures. The successful Floor Manager will have: Previous experience as a Floor Manager or Restaurant Supervisor ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage;