Part-Time Optical Practice Manager – 32 Hours
3 days ago
Birmingham
Company Description Optical eye Lusions is our busy, small, long-standing, highly established, and reputable optical practice based in Hall Green Birmingham B28. With a loyal patient base and strong local reputation, this is an excellent opportunity for the right candidate to help continue to grow and drive our customer-focused independent optical business. Role Description You will be responsible for the smooth and efficient day-to-day running of the practice, playing a key role in delivering outstanding patient care while leading and supporting the team. Key responsibilities include: • Overseeing the day-to-day running of the practice, including appointment scheduling, workflow, and customer service, • Ensuring exceptional customer service is at the heart of everything we do, • Leading, supporting, and motivating the practice team, • Staff training and ongoing development, • Target setting, monitoring performance, and driving the business forward, • Managing administration and ensuring compliance with GOC and NHS guidelines, • Supporting business development, marketing, and community engagement, • Maintaining a welcoming, professional environment for patients About you • Previous optical experience is essential, • Previous experience in a leadership or management role, • Confident dispensing at all levels, • Strong communication and leadership skills, • Organised, proactive, and self-motivated, • Passionate about patient care and independent practice values, • Comfortable using practice management systems and digital tools, • Confident using social media platforms to help promote the practice, engage with patients, and support business growth What We Offer • Competitive salary, dependent on experience, • Supportive and friendly working environment, • Autonomy to help shape, develop, and grow the practice If you are an experienced optical professional looking for a rewarding 32-hour-per-week (Tuesday - Friday) management role within a respected independent practice, we would love to hear from you.