205 Best complaints Jobs in , London (July 2025) - page 3

Lead Waiter / Waitress Job Description: As a Lead Waiter/Waitress at Crudo, you are responsible for overseeing the service staff and ensuring that all aspects of the dining experience meet our high standards. You will assist with training new staff, manage customer interactions, and help coordinate service to ensure a seamless operation. Responsibilities: - Service Execution & Leadership: Serve food and beverages promptly and accurately and support other members of the wait staff during shifts - Training: Assist in training new wait staff on service protocols and customer service standards. - Service Oversight: Monitor and ensure timely delivery of orders and address any service issues. - Customer Engagement: Handle complex customer inquiries and complaints, ensuring a positive dining experience. - Quality Control: Ensure that food and beverages are presented according to restaurant standards. - Shift Coordination: Help coordinate shift activities and assignments to ensure efficient service. - Reporting: Provide feedback to management on service issues, staff performance, and customer feedback. Progression to Restaurant Supervisor: - Demonstrate strong leadership and organisational skills. - Successfully train and mentor new staff members. - Show proficiency in managing service operations and addressing customer issues effectively. - Exhibit a deep understanding of restaurant operations and the ability to take initiative.

Les Cent Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere at the core of the collection. Les Cent Ciels epitomises relaxed luxury and we are looking for dedicated Sales Manager to join the team to represent the brand at our flagship boutique in Central London. The role will involve: - Recruiting, training, supervising and appraising staff - Managing budgets - Maintaining statistical and financial records - Dealing with customer queries and complaints - Overseeing pricing and stock control - Maximising profitability and setting/meeting sales targets, including motivating staff to do so - Ensuring compliance with health and safety legislation - Preparing promotional materials and displays liaising with head office. Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply.

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SMR Facilities Management

Breakfast Waiter / Waitress

Job Summary We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced environment in a boutique hotel in East Putney. The ideal candidate will possess a passion for hospitality and demonstrate exceptional guest service skills. As a Server, you will be responsible for providing an outstanding dining experience by taking orders, serving food and beverages, coordinating with chefs and ensuring customer satisfaction throughout their breakfast. Responsibilities Greet guests warmly and provide them with menus Take food and drink orders accurately and promptly Upsell menu items to enhance the dining experience Ensure food safety standards are met during food preparation and service Serve food and beverages in a timely manner while maintaining high presentation standards Respond to guest inquiries and resolve any issues or complaints efficiently Collaborate with kitchen staff to ensure smooth service flow Maintain cleanliness of the dining area, including tables, chairs, and utensils Assist in training new staff members as needed Skills Previous experience in a hotel or hospitality setting is preferred Strong knowledge of food safety practices Ability to upsell menu items effectively Basic culinary skills for food preparation tasks Excellent time management skills to handle multiple tables efficiently Proficient in basic maths for handling bills and payments Outstanding guest service skills with a friendly disposition Familiarity with kitchen operations and teamwork Job Types: Full-time, Zero hours contract

We are looking for an experienced Florist to join our team. The ideal candidate will have a passion for flowers and plants, an eye for design, and the ability to create stunning floral arrangements. The successful candidate will be responsible for selecting and arranging flowers, creating custom orders, and providing excellent customer service. This is a great opportunity for someone who loves working with flowers and has a creative eye for design. Responsibilities: Arrange flowers in a creative and attractive manner. Maintain a clean and organized work area. Have knowledge of flower varieties, colours, and textures. Provide excellent customer service. Understand customer needs and preferences. Keep up with current trends in floral design. Handle customer complaints and inquiries in a professional manner.

Manage the shop's daily activities, ensuring smooth opening and closing procedures, and maintaining high standards of cleanliness and organization. Lead, supervise, and coordinate the work of team members, fostering a positive and efficient work environment. Handle customer enquiries, feedback, and complaints professionally and efficiently, ensuring a high level of customer satisfaction. Oversee stock control, order supplies timely, and manage inventory to prevent shortages or overstocking. Monitor portion sizes to maintain consistency in food quality and minimize waste. Ensure strict adherence to food safety regulations and health and safety standards within the shop. Create staff rotas and manage shift coverage effectively to meet business needs. Assist in budgeting, monitor sales performance, and implement strategies to achieve financial targets.

Engage with customers to understand their fragrance preferences and advise them on suitable products, explaining the capabilities and limitations of our offerings Provide detailed quotations including prices, credit terms, payment plans, and delivery timelines Coordinate the delivery and, if needed, installation or setup of goods Follow up with customers to ensure satisfaction and to encourage repeat purchases Address and resolve customer complaints promptly and professionally Keep up-to-date with developments in Arabian perfumes and industry trends Suggest product or service improvements based on customer feedback and market knowledge Maintain accurate records of sales, customer accounts, and interactions Attend promotional events, in-store demos, and support online and retail campaigns as required

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Mplus Lifestyle & Beauty

We are seeking an experienced and dynamic Salon Manager to oversee the daily operations of our salon. The ideal candidate will possess strong leadership skills, a passion for the beauty industry, and the ability to create a welcoming environment for both clients and staff. As a Salon Manager, you will be responsible for ensuring exceptional customer service, managing a team of stylists, and driving sales to achieve business goals. Duties • Develop and implement sales strategies to achieve and exceed revenue targets • Lead and supervise staff to ensure high standards of service and professionalism. • Manage scheduling and appointments to optimise staff utilisation and client satisfaction. • Train and mentor staff in techniques, customer service, and product knowledge. • Oversee daily salon operations, ensuring efficiency and adherence to protocols • Implement marketing strategies to increase client retention and attract new customers. • Handle client inquiries, complaints, and feedback with excellent phone etiquette. • Monitor inventory levels and order supplies as needed to ensure smooth operations. • Ensure compliance with health and safety regulations within the salon. • Establish and maintain relationships with local businesses and event organisers to generate referrals. • Attend industry events and community gatherings to promote the salon and expand its network. • Collaborate with beauty influencers to enhance brand visibility Experience • Proven experience in a managerial role within the beauty or salon industry is essential. • Strong organisational skills with the ability to manage multiple tasks effectively. • Excellent time management skills to prioritise responsibilities efficiently. • Demonstrated leadership abilities with experience in team management and supervision. • Bilingual or multilingual skills are highly desirable for effective communication with diverse clientele. • A passion for sales with the ability to promote products and services effectively. If you are a motivated individual with a flair for leadership in the beauty sector, we invite you to apply for this exciting opportunity as our Salon Manager.

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