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Senior Product Manager An established consumer products business is seeking an experienced Senior Product Manager to lead the development and management of an outdoor product range. This role is responsible for delivering commercially successful products that meet customer expectations, regulatory requirements, and financial targets. You will own the full product lifecycle, from concept through to high-volume manufacture, with a strong focus on sourcing from Far East suppliers. The role requires close collaboration with procurement, quality, R&D, marketing, and sales teams, ensuring products are delivered on time and in full (OTIF) and to best-in-class standards. Key Responsibilities * Define clear product and supplier requirements in line with consumer needs and category strategy * Lead the design, development, certification, and manufacture of new products across the full lifecycle * Deliver products with a strong focus on range optimisation, sustainability, and durability * Select and manage third-party suppliers in collaboration with procurement and quality teams * Manage all activity through a structured New Product Introduction (NPI) process, including business case development * Lead customised mechanical product design with OEM and ODM suppliers (materials, structure, mechanisms, wiring, etc.) * Agree and manage capital expenditure requirements as part of NPI business cases * Ensure products comply with all relevant UK and European regulatory and quality standards * Own the packaging and instruction manual development process * Collaborate with marketing teams to create product content including imagery, video, and product descriptions * Build and execute product launch plans with marketing and sales teams Essential Skills, Knowledge & Experience * Strong understanding of core product design principles * Proven experience working within a formal stage-gate NPI process * Demonstrated success in delivering new products to market * Strong planning, analytical, and problem-solving skills, including root cause analysis * Excellent communication skills with the ability to influence internal and external stakeholders * Ability to manage multiple priorities and work effectively under pressure to tight deadlines * Strong attention to detail and confidence in managing complex technical information * Good commercial awareness of markets and customers Desirable * Experience within UK B2C and B2B consumer appliance markets Qualifications * Degree in marketing, business, or a related discipline (or equivalent professional qualification) Experience * Minimum of 5 years' relevant post-qualification experience in new product design and introduction roles * Significant experience working with third-party suppliers across mechanical, electrical, electronic, or software elements

SUMMARY: The E-Commerce Customer Support Specialist plays a pivotal role in ensuring a seamless, customer-first digital experience. This position is focused on providing advanced online customer service, resolving escalated issues, and supporting the accuracy and effectiveness of our e-commerce operations. In addition to customer interaction, this role is responsible for product merchandising activities to maintain accurate, complete, and optimized product information across the website. This position is ideal for an experienced professional who thrives at the intersection of customer service, digital platforms, and product data management, with the ability to improve both customer satisfaction and online sales performance. EDUCATION & EXPERIENCE: • BA/BS degree in Business, Marketing, Communications, or related field (or equivalent experience)., • 1-3 years of experience in online customer service, e-commerce operations, or digital product management., • Familiarity with CRM platforms (Microsoft Dynamics, NetSuite, Salesforce, or similar) and ERP systems., • Experience with marketing automation tools (HubSpot or equivalent)., • Proficiency in web content management systems and product merchandising., • Experience with web analytics tools (Google Analytics, GA4, or equivalent). KEY COMPETENCIES: • Customer Excellence: Skilled in managing escalated service issues, delivering fast, professional, and empathetic resolutions., • Product Merchandising Expertise: Ability to maintain product accuracy, enrich product content, and ensure complete information is visible to customers., • Digital Fluency: Proficient with ERP, CRM, chat portals, and e-commerce CMS systems., • Analytical Thinking: Use data to identify service bottlenecks, product information gaps, and areas for improvement., • Cross-Functional Collaboration: Work closely with Marketing, IT, Product, and Operations to optimize both customer support and product content., • Communication: Clear, professional written and verbal communication tailored for customer-facing and internal audiences., • Adaptability: Comfortable handling shifting priorities and managing high-demand periods in digital operations. ESSENTIAL RESPONSIBILITIES: • Serve as a senior escalation point for complex customer service issues across online channels (chat, email, portal)., • Manage inquiries related to orders, account issues, product availability, and service support., • Oversee web chat portal operations to ensure consistent, high-quality engagement with online customers., • Partner with Marketing and IT to identify and implement website and service functionality improvements., • Support customer retention through service excellence, proactive resolution of issues, and ensuring an easy online experience., • Perform product merchandising tasks:, • Audit product listings for accuracy, completeness, and compliance with standards., • Enrich product content with specifications, descriptions, images, and documentation., • Ensure products are searchable, properly categorized, and optimized for user experience., • Develop and maintain reporting dashboards on customer service metrics and product data accuracy., • Provide insights on recurring service and product information issues to guide long-term improvements.

Lead Digital Designer (UX/UI/AI) Permanent / Full-time Southampton LDOT () & LeadTap® () Salary: £45k+ DOE We back talent and ambition - whether you’re a high-performing Senior ready to step into leadership or an experienced Lead looking to build and shape a design function properly. • This is not a “sit in the corner and design” role., • This is a chance to own the standard, raise the bar and help build the future of design at LDOT., • Show us the impact you can make and we’ll show you the package to match. Who We Are God-mode designers. Performance perfectionists. Straight-talkers. • We are LDOT, a digital-first marketing agency in Southampton with a simple obsession: design that blows jaws off and campaigns that actually deliver ROI. No jargon. No fluff. Just world-class work that punches above its weight and makes competitors cry into their dashboards., • We are scaling - fast. Bigger clients. More complex builds. Higher expectations. And that means our design function needs leadership, structure and ambition to match., • We’re not hiring “another designer.”, • We’re hiring the person who will lead design as we grow. About This Role This is a genuine Lead role. You will: • Set the standard for what great looks like at LDOT., • Own the quality of our digital output., • Mentor and direct freelance and in-house designers., • Champion innovation, including the intelligent use of AI., • Work alongside strategy and leadership to shape the direction of the agency. Yes, you’ll still design - this is a hands-on role. Roughly 80% web design and 20% digital artwork. But you’ll also: • Guide projects from strategy through to delivery., • Protect the LDOT standard before work reaches clients., • Build systems and processes that allow design quality to scale., • Help us grow from a brilliant design team into a formidable design function. You’ll combine strategic thinking with serious design craft. You’ll bring ideas to life in Figma. And you’ll present them with the confidence of someone who knows design changes businesses. What You Will Do • Join client kick-offs and extract the insights that shape project strategy., • Design websites, landing pages and systems that blend performance with creativity., • Build and maintain component-driven design systems in Figma., • Create wireframes and lo-fi prototypes that evolve into stunning hi-fi designs., • Support with content updates for client sites (WordPress preferred)., • Deliver digital and occasionally print design as part of wider client accounts., • Present and hand over designs confidently — in person or via tools like Loom., • Collaborate closely with strategists, developers and marketers to deliver campaigns that look as good as they perform., • Contribute thought leadership through articles, playbooks, social posts, award entries and more. Design Leadership • Take ownership of the design function at LDOT, setting the standard for craft, performance and presentation., • Lead and mentor freelance and in-house designers, providing clear briefs, constructive feedback and quality control., • Manage design resourcing across projects, ensuring the right talent is deployed at the right time., • Establish and evolve internal design processes, templates and best practice to improve speed and consistency., • Review and sign off key deliverables before client presentation, protecting the LDOT standard., • Support hiring and onboarding of additional designers as we scale., • Help shape the long-term vision for LDOT’s design capability. AI & Innovation • Champion the smart use of AI within the design process to increase speed, quality and creative exploration., • Identify and implement AI tools that enhance ideation, wireframing, asset creation and workflow efficiency., • Lead experimentation with AI-assisted design while maintaining LDOT’s craft, originality and performance standards., • Upskill the wider team in practical AI applications within UX/UI and digital design., • Treat AI as a performance multiplier, not a gimmick. What You Bring Strategic & Leadership Skills • Confidence during design phase onboarding., • Clear communication and presentation skills, live or recorded., • Ability to align design decisions with business goals and performance metrics., • A collaboration mindset - working seamlessly with strategists, developers and marketers., • Experience leading or mentoring designers, freelancers or junior team members., • High standards and the confidence to challenge work that doesn’t meet them., • Ability to give clear, actionable creative feedback that elevates output., • Ownership mindset - you step in and lead., • Calm decision-making under pressure, balancing creativity with deadlines and commercial priorities., • Curiosity and proactive adoption of AI tools that enhance strategic creative thinking., • Ability to balance automation with craft - knowing when AI accelerates output and when human judgement leads., • A forward-thinking mindset that keeps LDOT at the cutting edge. Core Technical Skills • Figma: auto-layout, component libraries, variables and responsive design., • Strong UI/UX experience, building designs with conversion at the heart., • Graphic design skills across Photoshop and Illustrator., • Basic CMS knowledge (WordPress ideal)., • Wireframing and page layout skills designed for performance., • Experience balancing performance-driven design with creative, award-worthy ideas. Performance & Analytical Skills • Conversion Rate Optimisation mindset - always testing, tweaking, improving., • Strategic process understanding: strategy → wireframe → lo-fi → hi-fi → dev handover → QA & feedback rounds., • Critical thinking: designs led by purpose, not just decoration. Why LDOT®? Because average is not in our vocabulary. Here you will: • Lead, not just execute., • Shape the direction of design within a fast-scaling agency., • Work on high-profile, high-impact projects that stretch you., • Have the freedom to innovate and test ideas that excite you., • Collaborate with A-players who raise the bar daily., • Accelerate your career faster than in any “safe corporate” environment., • Earn a competitive package that rewards impact, not time served., • Gain access to fully-funded, career-changing training as part of progression. This is one of the most exciting times to join LDOT. We’re scaling fast, taking on bigger clients and bolder projects. If you want to help build something — not just sit inside it — now is the moment. Ready To Apply? This is not for coasters. It’s for the ambitious. The hungry. The ones who want to own it. If you’re ready to lead, raise standards and do the best work of your career, we want to hear from you. Apply now and let’s make design that actually works.

About Us Mitchell & Stones act as an outsourced marketing department for organisations across the UK and Europe. Our clients trust us to consult and strategise on all areas of their marketing activity, and using our in-house team and trusted partners, we execute those strategies to help our clients meet their goals and grow. We’re not your standard digital agency. We’re changing the way companies work with external partners by offering a comprehensive, embedded marketing solution. Our clients see us as an extension of their team — a trusted advisor and delivery partner — and we love flexing our creative and strategic muscles to drive powerful, long-term results. Our Culture At Mitchell & Stones, you’ll find a team that thrives on collaboration, creativity, and continuous improvement. We believe in curiosity and courage — asking the hard questions, trying new things, and always striving to be better. We don’t settle for “how it’s always been done.” We celebrate initiative, support each other’s growth, and see every challenge as an opportunity. The Ideal Candidate We’re looking for an experienced, proactive and client-focused Senior Account Manager with a strong digital marketing background and exceptional relationship management skills. You’ll have experience leading client accounts, managing teams, and overseeing a range of digital services including paid media, content, SEO, social and creative production. You’ll be a confident communicator, capable of owning client conversations, leading performance reviews, and guiding strategic direction. Most importantly, you’ll care deeply about your clients’ success and understand the value of consistency, quality and innovation in service delivery. On a personal level, you’ll be organised, commercially minded, emotionally intelligent and passionate about marketing. You’ll be eager to lead, support and inspire those around you while maintaining high standards and a solutions-first attitude. How We Work We operate a hybrid working model. This allows you to split your working week between the office and working remotely, depending on your preferences and workload. The Role As a Senior Account Manager at Mitchell & Stones, you’ll lead the charge in managing a portfolio of client relationships and overseeing the delivery of high-impact digital marketing strategies. You’ll serve as the primary point of contact for your clients, working closely with them to understand their goals, build trust, and ensure satisfaction. You’ll be responsible for creating and executing marketing plans, guiding your delivery team, and using in-house specialist resources — including PPC, SEO, creative and design — to bring campaigns to life. In this role, you’ll manage a team of 2-3 Digital Marketing Assistants, delegating tasks and ensuring everything runs smoothly. You’ll also oversee timelines, budgets and team output, ensuring campaigns are delivered efficiently and effectively. From briefing creatives to refining strategies based on performance data, this is a varied and impactful role that blends leadership, delivery and strategic oversight. Key Responsibilities • Serve as the lead contact for an assigned portfolio of clients, ensuring satisfaction, retention and growth., • Develop a deep understanding of each client’s brand, goals and performance metrics., • Present strategic plans and campaign performance reports to clients, positioning Mitchell & Stones as a trusted advisor., • Regularly report on key client account performance to the Director and seek strategic guidance where required., • Manage and support a delivery pod consisting of 2-3 Digital Marketing Assistants., • Set clear expectations, delegate tasks, and ensure high standards of delivery across all client work., • Collaborate with in-house PPC experts, SEO consultants, creatives and designers to deliver integrated marketing campaigns., • Brief, coordinate and quality-check the work of specialist resources to align with the client’s strategic direction., • Lead the planning and execution of multi-channel campaigns (organic and paid), managing timelines, budgets and results., • Analyse and report on key digital metrics using tools such as Google Analytics, Meta Ads Manager and SEO tools., • Make data-driven decisions to optimise campaigns and ensure continual improvement., • Contribute to strategic planning, aligning client goals with broader agency priorities., • Support a culture of high performance, continuous improvement and collaboration within your team. Bonus Points • Experience with tools such as Google Analytics, ahrefs, Asana, Meta Business Suite or similar., • Relevant marketing certifications (e.g. Google Ads, HubSpot, CIM)., • An understanding of creative project workflows and briefing best practices. Benefits • Opportunity to develop your skills and progress, • Training and up-skilling provided, • Flexible working hours, • 26 days holiday, • 2 personal days per year, • Hybrid Working Model, • Play a crucial role in a small but rapidly growing agency, • Generous Christmas Closing period Base salary negotiable based on experience

Developer Advocate Location: London About the Role We’re looking for a Developer Advocate / Developer Content Engineer who can show developers what’s possible with Artemis. Someone who can build examples, explain real workflows, and create content that resonates because it reflects how developers actually work. Your job is to help developers understand how our offerings fit into their everyday flow and why it makes their work better — in your own technical, authentic voice. You’ll collaborate closely with Engineering and Product, experiment with new capabilities, create demos and walkthroughs, and engage publicly across developer communities If you’re a builder who loves teaching other developers through content, video, examples, and honest technical conversation, we’d love to hear from you. Key Responsibilities • Build engaging, production-ready demos that showcase real-world developer workflows and product capabilities., • Produce multi-format content — technical blog posts, tutorials, videos, and social media snippets — that resonates with technical audiences., • Record and edit videos (feature walkthroughs, screencasts, narrated demos) optimized for developer channels like YouTube, LinkedIn, and Twitter., • Collaborate with engineering to deeply understand features and ensure content is accurate and developer-ready., • Work with marketing to align content with launch timelines, messaging, and campaigns. Technical Skills & Experience We’re looking for someone who can combine developer credibility with content creation expertise: • Strong software development background, ideally in JavaScript/TypeScript and/or Python., • Proven experience using and extending Visual Studio Code (extensions, integrations, workflows)., • Familiarity with AI developer tools, LLM APIs, and agent frameworks (e.g., OpenAI, LangChain, Hugging Face)., • Ability to build and explain end-to-end demos using modern dev tooling and workflows (git, CI/CD, cloud platforms)., • Understanding of developer ecosystems and how to engage technical audiences through content., • Video production skills — screen recording, editing, and publishing for professional-quality results. Portfolio Requirement Applicants should have a portfolio of previously created developer content that could include: • Recorded video demos or walkthroughs., • Technical blog posts or tutorials., • Public GitHub projects or repositories tied to content pieces., • Conference talks or webinars. (not required but great to have) Deliverables • 2–3 polished demos with write-ups and recordings., • 3–4 developer-focused blog posts or tutorials highlighting use cases, integrations, and tips., • 2–3 short launch videos (2–5 minutes each)., • Updates or additions to developer documentation for launch readiness.

Description Develop and execute a holistic digital content strategy across web, social media, and CRM Collaborate with channel marketing, product, and cross-functional teams to align content with business objectives Plan, optimise, and map website content and user journeys to improve engagement and

As our Website & Social Media Manager, you’ll combine up-to-date digital marketing knowledge and data insight skills with storytelling that engages key stakeholders – optimising our online presence, producing compelling and accessible content, and using data to improve engagement, suppor

A real estate company in Southampton is looking for a motivated Marketing Graduate to join their expanding team. You will develop the brand, create marketing materials, produce engaging content, and analyze marketing campaigns. This role offers expert training, creative freedom, and opportunities to

A dynamic e-commerce company in Southampton is seeking a skilled Content Marketing Manager to lead the development and management of e-commerce channels and multimedia content.The ideal candidate will have a strong background in retail operations and the ability to create compelling content that dri

Creative Services team to create clear, engaging and persuasive content that brings our product range to life across campaigns, digital channels and traditional marketing materials.This exciting role will also play a key part in maintaining and evolving the Draper brand voice.Draper Tools is a famil

A family-run automotive group in Southampton is seeking an entry-level Vehicle Photographer to create and manage digital content for marketing purposes.

Proactive, owner-oriented approach; comfortable identifying opportunities, taking initiative, and turning ideas into action in fast-paced environments. Undertake continuous research to ensure knowledge of industry and required skills/techniques are up to date and commit to a continuous learning cult

You will assist in implementing marketing and communications plans while enhancing the organization's social media presence. A business engagement organization is seeking a part-time Marketing Assistant in Southampton. Responsibilities include content creation, reporting, and client communications.

Our client is looking for an experienced Marketing Content & Engagement Manager to drive the development of powerful, integrated content and supporter experiences that strengthen donor relationships and increase income. As a Marketing Content & Engagement Manager, you will be the inspirational spark

This is a newly created role of Digital Content Manager to join a small, very successful organisation, responsible for working closely with the business Directors, developing professional social media strategy, using your.

Content Executive ??Lancashire / hybridFull-time, permanentThis role builds the visibility of a B2B organisation and its people across multiple industries.

A global marketing consultancy is seeking an Advertising and Marketing English Content Localisation Specialist to coordinate localisation for advertising campaigns. This role requires native-level English skills and a degree in Linguistics, with experience in marketing content and SEO strategy. Resp

A professional services firm based in London is seeking a Content Marketing Executive for a 5-6 month contract. The role involves creating high-quality content across various platforms, including articles and social media. Candidates should have excellent writing and content management skills and ex

The ideal candidate will be data-driven, passionate about digital marketing, and ready to grow in a fast-paced environment. A leading recruitment agency is seeking a proactive Digital Marketing Executive to enhance online customer acquisition strategies. The role involves creating compelling SEO-opt

A leading cybersecurity firm is seeking an Industry Marketing Manager in the Greater London area. The role involves developing vertical-specific content strategies to support business goals across key industries. Ideal candidates will have over 4 years of experience in marketing within the IT or cyb

A leading media and entertainment company is seeking a Senior Director, Brand and Content Marketing in London. This role involves shaping the EMEA marketing strategy and leading a team to deliver effective, audience-focused campaigns. The ideal candidate will have deep experience in regional marketi

We are seeking a highly skilled, creative, and results-driven in‑house Digital Marketing Specialist with strong expertise in visual content creation, graphic design, social media marketing, and Google Ads/SEO. This role requires a professional who can combine analytical marketing skills with innov

A technology-driven liquidity solutions provider seeks a Content & Marketing Strategist. This remote role focuses on producing insightful content, developing marketing strategies, and collaborating with leadership to support revenue goals. Join a brilliant team to shape the future of private markets

Manager of Brand and Content Marketing to drive brand positioning and content marketing strategy. This hybrid role requires over 8 years of content and brand marketing experience, managing partnerships with creative teams, and developing campaigns that elevate brand awareness. You will collaborate w

A growing marketing agency is seeking a Marketing Accounts Executive to support mortgage brokers across the UK. This fully remote position involves managing social media accounts, creating engaging content, and ensuring client satisfaction. The ideal candidate has experience in a marketing role, str

An innovative cybersecurity startup in Greater London is seeking a Senior Content Manager to lead content creation and strategy. You will collaborate with internal teams to produce impactful and technical content, enhancing brand authority and growth. The ideal candidate has 3-5 years of experience

As a key member of the global Marketing team, the Content Marketing Coordinator brings our content to life, helping to amplify the company’s voice, enhance brand perception and engage key audiences across multiple touchpoints. Serve as a key connection point between the Content and Business Market

This hands-on role involves owning the full marketing mix, from digital marketing and SEO strategies to managing customer queries and social media. A leading marketing agency is seeking an experienced Marketing Manager to join their team in Watford. The ideal candidate has strong experience in brand

An innovative drone industry platform in London is seeking a full-time Content Coordinator to produce engaging web content and manage social media. This entry-level role involves writing SEO articles, developing content strategies, and collaborating with the marketing team.

A reputable marketing firm based in West Sussex is seeking a Digital Marketing Executive to enhance their digital presence. This role involves supporting SEO and PPC campaigns, creating engaging content, and analyzing marketing performance. The ideal candidate has prior experience in digital marketi

Senior Marketing Executive (ESG). Senior Marketing Executive (ESG). Support the team with developing high-quality marketing initiatives, including email campaigns and social media posts.

If you have B2B SaaS experience, are a rockstar sales closer with experience selling to businesses and/or e-commerce brands at a marketing agency, we want to hear from you!. AmpiFire is a fast growing, software enabled agency that helps brands drive highly targeted, organic traffic with our propriet

The role involves overseeing social media content, planning marketing events, and producing high-quality marketing materials. A leading marketing firm in the UK is seeking a Marketing Manager to support activities for brand growth and awareness. Familiarity with marketing tools and critical thinking

Partner effectively with other marketing team members (communications, Field Marketing, PR, demand management, content, creative, events) and external agencies to support content and message‑wide concurrent campaigns and initiatives. Monitor and measure the effectiveness and results of marketing c

A leading fintech company in Greater London is seeking a Video Content Creator to produce high-quality video content across marketing and product channels. The role involves collaborating with stakeholders, managing multiple projects, and enhancing content based on performance.

Manage content calendars for social media and Director profiles, aligned with marketing strategy and business priorities. Marketing Content and Campaigns. Working with marketing, sales, operations, HSEQ, and leadership, the role translates technical expertise into persuasive content that drives grow

Work with Acquisition marketing team to maximise the potential of our content proposition in acquiring new families to Yoto, by deeply understanding which content properties are family acquisition drivers. Be the “glue” between our Content, Brand and Acquisition & Retention Marketing teams to en

Own the content calendar across organic, paid, app, website, and social distribution channels. Proven experience creating both written and video content for consumer digital products or platforms. Data‑driven mindset with ability to interpret content performance and iterate quickly.

A leading tech company in the UK is seeking a Marketing & Content Manager to spearhead its marketing efforts. This role involves designing multi-channel campaigns, guiding content strategy, and optimizing sales enablement. The ideal candidate will have over 5 years of experience in B2B marketing, pa

A leading global marketing company is seeking a content marketing expert with a passion for international higher education. This role involves developing and executing comprehensive marketing strategies, managing events, and creating compelling content to promote brand awareness and lead generation.

A dynamic marketing consultancy in London is seeking a Marketing Manager (Content Lead) to enhance brand awareness and support the growth director. This role involves creating content for social media, managing website content, and engaging in marketing campaigns. The ideal candidate will have a min

Ideal for someone early in their marketing career, you'll gain varied experience and support the growth of the marketing department. A leading educational organization is seeking a Digital Marketing Officer to join their Group Marketing team. The role involves updating website content, researching k

A prominent educational nonprofit is looking for a Marketing Executive to support the growth strategy. In this role, you will collaborate with product managers to develop engaging marketing materials and oversee campaign execution. Key responsibilities include copywriting, managing marketing tools,

Partner cross‑functionally with Product Marketing, Demand Gen, Brand and Digital teams to align content with campaigns and digital experiences. Activate content across owned, earned and paid digital channels, including newsletters, syndication and promoted content. Collaborative and proactive, wit

A marketing recruitment partner is seeking a skilled Content & Inbound Marketing Manager in the United Kingdom. This remote position involves creating, optimizing, and distributing marketing content to engage target audiences and enhance brand presence, particularly on LinkedIn. Ideal candidates wil