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You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Key Tasks:Support your customer bas

Experience in a business with a global footprint, understanding the nuances of different markets and localising the customer experience accordingly. Senior Customer Experience Manager. You understand that for our clients customers, a delayed delivery isn't just a logistics fail; its a missed birthda

A customer service company in Hemel Hempstead is seeking a Customer Experience Account Manager to manage the experience of 150-200 business customers. Ideal candidates should have experience in customer service or account management, the ability to recognize sales opportunities, and strong time mana

A leading customer service firm in Hemel Hempstead is seeking a Platinum Customer Experience Account Manager. The role involves managing customer relationships, exceeding expectations, and enhancing customer retention through excellent service for 150-200 business clients. Applicants should have a b

A leading coffee brand in the Greater London area is seeking an Assistant Manager to lead shifts and enhance customer experiences. Ideal candidates should possess leadership experience in a fast-paced environment and have a talent for driving commercial success.

A leading supermarket retailer is seeking a Fresh Food Manager to support the growth of the business in Bassetlaw. You will lead a team, ensuring exceptional customer service and product availability while fostering a performance-driven environment. The ideal candidate will have experience managing

Een toonaangevende mode-retailer in het Verenigd Koninkrijk zoekt een Assistant Manager om de verkoopresultaten en klantenervaring te optimaliseren.

A leading coffee retailer in Greater London seeks an Assistant Manager to lead store operations and ensure outstanding customer experiences. As an Assistant Manager, you will guide a team, focus on commercial results, and manage key performance indicators. Candidates should have experience in a reta

The ideal candidate will drive commercial performance, inspire their team, and create exceptional customer experiences. A leading beauty retailer in Greater London is seeking a passionate Store Manager to lead their store operations.

The Customer Experience Centre plays a huge part in the success of Business, building our brand, ensuring the target audience is engaged, delivering key messages and driving customer experience and perception of BT. The Customer Experience Centre team are responsible for the end-to-end planning, org

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

You will be responsible for ensuring a high-quality, efficient, and brand-aligned experience across all customer touchpoints. Track and analyze key customer experience metrics (CSAT, NPS, SLA, ticket volume, etc. Identify recurring customer issues and collaborate with product, logistics, and marketi

Identify and implement process improvements that enhance efficiency and customer experience. Running quick check-ins with Customer Service, Internal Sales, and Technical teams to set priorities and remove blockersSupporting your team on complex customer cases—balancing speed, fairness, and commerc

A training and employment academy is seeking an Assistant Store Manager to provide exceptional customer service and oversee store operations. A passion for retail and experience in leadership are essential for success in this role. The ideal candidate will facilitate team morale and drive results wh

We’re looking for a people manager to lead a combined EMEA team of Technical Customer Experience Roles that may include Solution Engineers, Customer Success, Professional Services roles, and GTM Operations. Own oversight of customer engagements spanning onboarding, adoption, expansion, and complex

A high-end ride-hailing service is seeking a junior Product Manager focused on improving Customer Service. The ideal candidate will lead a cross-functional team, manage product roadmaps, and analyze customer feedback to enhance service efficiency. A STEM degree from a top university and relevant int

Assistant Manager, CIB Customer Experience at Lloyds Banking Group. Design and manage client experience programmes across CIB, including feedback and journey mapping. Experience running client insight programmes would be useful.

A leading retail company in Greater London is seeking a Store Manager for Calvin Klein St Pancras. The role requires at least 6 years of progressive retail experience and 2 years in store management.

The ideal candidate will lead the retail sales team, ensuring an unforgettable customer experience and motivating staff to achieve sales goals. A leading athletic apparel brand is seeking a Retail Store Manager in Cherwell District, United Kingdom. Strong organizational and customer service skills a

A well-known retail brand is seeking a Store Manager to drive creativity and excellent customer service at their location in Islington.

In this hands-on leadership role, you will drive the store's commercial strategy and ensure an exceptional customer experience. A premium retail brand in Greater London seeks a Retail Store Manager. The ideal candidate has at least three years of retail management experience and a strong commercial

A leading office space provider in the UK is seeking an Assistant Manager or Assistant Customer Services Manager to support the Customer Service Manager in delivering exceptional service. Ideal candidates will have 2-3 years of experience in customer relations and be confident in supervising junior

Ideal candidates will have management experience in the betting industry and excellent customer service skills. A leading betting and gaming company in the United Kingdom is seeking a Shop Manager who will oversee shop performance and manage a team of retail staff. Responsibilities include ensuring

A leading care home provider in Bedford is seeking a Customer Relations Manager to ensure exceptional customer satisfaction and build relationships with residents and their families. The ideal candidate will have experience in customer service and sales, possess strong interpersonal skills, and a pa

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Customer service or Sales experience. Support your customer base by managin

A local catering business is seeking an experienced Café Manager in Waingroves, UK to lead a dynamic team while ensuring high standards of food, service, and safety.

Proven experience in customer experience, service operations or a similar role. We are recruiting for a Customer Experience Manager on behalf of a leading organisation within the medical devices sector. This is a key role responsible for driving customer satisfaction, improving service quality and e

Experience influencing cross‑functional teams to impact business goals, customer experience, and customer expansion. Develop and own the go‑to‑market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer

Working closely with Engineering, UX, Data and Customer Operations, you will identify friction in the customer journey and deliver product improvements that increase self‑service adoption, customer satisfaction and operational efficiency. You will own the end‑to‑end digital product lifecycle o

A prominent betting company is seeking a Shop Manager in Greater London to create a positive and entertaining customer environment. The role emphasizes team development and a commitment to customer satisfaction.

This role involves leading a diverse team to enhance customer experiences through exceptional service. Candidates must possess experience in leading a large retail team, with an emphasis on nurturing customer relationships and optimizing store performance. A leading retail pharmacy is seeking a Stor

In this role, you will lead a team to meet sales goals while ensuring exceptional customer experiences. A leading cosmetics retailer is seeking a Full-time Counter Manager at John Lewis Solihull. A minimum of 6 months retail and management experience is required, along with a passion for sales and m

A global footwear brand is seeking an inspiring Store Manager to lead a retail team in Greater London. The role involves motivating staff, driving sales, and creating an exceptional customer service environment. Candidates should have retail management experience, a proven sales track record, and be

We are seeking a dynamic and operationally focused Customer Experience Manager to oversee and enhance the customer journey at our team entrance and head office Duke Street entrance. Customer Experience Manager (Staff Entrances). Lead projects aimed at improving entrance operations and customer exper

The role involves coaching, compliance of sales methodologies, and ensuring excellent customer experiences. A leading home builder in Greater London seeks a Sales Manager to drive sales performance through effective management of the Sales Adviser team.

We’re looking for a people manager to lead a combined EMEA team of Technical Account Managers (TAMs) and a Professional Services team (Resident and Solutions Architects). This role owns team performance and customer outcomes including project delivery, adoption, and cross-functional execution acro

A leading ethical beauty brand in Greater London is seeking an Assistant Store Manager to enhance customer experience and drive strong sales results.

While customer experience (CX) experience is desirable, it’s not essential. Customer Experience (CX) experience is desirable, it’s not essential. This role offers the opportunity to improve client understanding of their customers, measure performance, and enable them to deliver exceptional custo

A leading retail brand seeks an inspiring ASSISTANT MANAGER to lead in their York store. This role focuses on driving sales performance while fostering an exceptional customer service ethos.

A well-known coffee chain in the North East of England is seeking an Assistant Manager to lead their store team and ensure exceptional customer service. The ideal candidate will bring strong leadership experience in a retail or hospitality setting, focusing on operational excellence and driving comm

You will be an experienced customer service trainer, with confidence in customer service leadership or service design. We are excited to introduce this brand‑new Customer Experience Training Manager role at Wiltshire Farm Foods. Proven experience in training customer service.

Join the team to create exceptional experiences for customers. You will oversee store operations, ensuring staff maintain high standards of product knowledge and customer service excellence. Previous retail experience and strong supervisory and communication skills are essential for success.

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

A leading opticians firm in Cherwell District seeks an Assistant Manager to lead a team and deliver exceptional customer service. Ideal candidates should have experience in customer service and team leadership, along with a desire to learn. Responsibilities include working closely with the Store Man

Strategy Manager, Customer Experience and Refunds. Strategy Manager, Customer Experience and Refunds. Our Customer Care team supports Deliveroo’s customers, riders, and restaurant partners—delivering thoughtful, efficient, and empathetic service at every interaction.

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

As a Customer Experience & Contact Platform Architect - Manager, you will:. Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions. Customer Experience & Contact Platform Architect - Manager.