Customer experience manager jobs in London - Page 8

England ‘s Lane café/restaurant opened in 2018, serving the best antipodean-inspired vegan-friendly food. Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide our customers a place where they can relax, connect with family, friends and create. To bring our vision to life, the goal of all team members is to create amazing and unique customer experiences. Job description PRIMARY RESPONSIBILITIES Responsible for preparing customer drinks orders to the required specifications Operating coffee and espresso machines (La marzocco) and any other coffee equipment Taking customer orders and sharing information with the team to prepare the orders During opening, closing and during shift coffee machine area must be spotless and presentable. Proactively manage orders and customer requests via phone, click and collect /Deliveroo Confidently demonstrating knowledge of menu and food and drink options with customers Always paying attention to presentation and standards Proactively engage with customers on arrival and on leaving To proactively keep the physical safe clean and tidy including seating, tables, counters, and all other areas Ensure all product displays are to the highest standard To support the team with all other requests to ensure the smooth running of operations Attend all team and company meetings and training events To follow all company policies and operational procedures Help on the floor when need it. Skilled barista and experience of producing high quality beverages and impeccable latte art for at least 2 years Knowledge of coffee extraction and dialling in Excellent customer service skills Experience of using till and payment systems Experience of working in a fast – paced café /restaurant environment

The Cheese Barge is looking for an experienced restaurant Supervisor to join the Front of House team at our Paddington restaurant. We’re dedicated to celebrating the best in British Cheese, working with suppliers from all around the country to create our signature grilled cheese sandwiches and other classic cheese-focused dishes – all seasonal, and made with the best quality produce. We're busy year-round, so you’ll need energy and a positive attitude to succeed in our small, but passionate and determined team. We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality, understand what fantastic customer service is all about, and love cheese as much as we do, we want to hear from you. We’re looking for an experienced and reliable FOH Supervisor, who has a natural talent for hospitality and a desire to pursue a career in this industry. You'll be supporting our General and Assistant Managers to run the restaurant, leading the FOH team during service, and ensuring customer service is delivered to the highest standard. You'll be responsible for opening and closing the restaurant, including cashing up and key holding, handling reservation enquiries, and making sure your team are fully clued up on dishes, specials and drinks. Full training is provided, along with a range of benefits, and professional development opportunities are available within the company for those who show initiative. If this sounds like you, please get in touch. Key Responsibilities: Lead shifts at your respective The Cheese Barge site, supervising the day-to-day running of the restaurant. Open and close the restaurant, including key holding and cashing up. Deliver the company steps of service to the highest standard, creating positive experiences for our guests and colleagues. Continuously improve product knowledge and understanding of our company ethos, conveying this to our guests where possible and ensuring the team is fully trained on our dishes and drinks. Promote a positive perception of the company at all times, both internally and externally. Benefits: 28 days holiday per year Quarterly Bonus Monthly British cheese box Producer visits Free staff meals & trader discounts 50% off meals on your days off Full training & tastings, including Academy of Cheese qualifications Regular staff socials Requirements: 1 year+ FOH Supervisor experience Responsible, reliable and organised Ability to and experience in leading a team Basic wine knowledge, good general food and beverage knowledge (British cheese knowledge a bonus but not essential) Superior customer service skills Thrives in a busy, fast-paced working environment Keen to learn whilst working, with a passion for good produce Hard working, with a pro-active attitude, and uses their own initiative.

We are looking for a junior pastry chef to join our team, who is interested in learning everything about bakery and pastry techniques. While previous pastry experience is ideal, it is not essential. We are happy to train new graduates and are looking for someone with a genuine interest in developing their skills in pastry art and who has a great work ethic. We currently wholesale to cafes and have a 'make everything in-house' concept where we like to make a spin on classics with unique flavour combinations (especially with an Asian flare)! What you will be doing: - Assist in carrying out mise en place and food preparation for products (we will be making a variety of venoisserie, breads, jams, granolas, cookies, cakes, etc) - Finish products to a consistent high quality and standard - Train with our barista team to learn speciality coffee/latte art (later stage) - Work in compliance to all UK Food Health and Safety Preparation laws What we are looking for: Our kitchen will be open plan allowing customers to see what we do, so a positive attitude and excellent front of house skills is crucial. - Someone who loves all aspects of pastry and bakery. - A team player with great organisational skills and time management – you will need to be able to multi-task, be efficient, and work in a fast-paced environment. - Someone who is discipline in prioritising cleanliness, food hygiene and minimising food wastage (adhere to FIFO, recycling, etc) - An individual eager to learn, willing to contribute with a collaborative atmosphere and will openly communicate with everyone. *Please be aware that at this time, we can only accept applications from people who live and are eligible to work in London. You can also send your CV and cover letter to our given email – write your subject as ‘Hiring Inquiry’. Schedule: Open to discussion but to include early shifts (starting from 4:30-5:30am), 4-5 days a week, weekends Job Types: Full-time, Part-time, Contract, Permanent

We are a local independent restaurant and have been very lucky to be doing well as our food is amazing, our restaurant is unique and trendy, and we try to treat our team members like part of our family. We are now looking for a motivated and committed team member to join our authentic Italian Pizzeria and Restaurant in Clapham as our current floor manager is undertaking a new adventure which it means we have room for someone new to join our amazing team. The ideal candidate must have at least 3 year’s hospitality experience and at least 1 year experience at managing or supervising the floor. To be successful, the candidate should be familiar with restaurant operations, as well as understand how to provide quality customer service. As Floor Manager, you should be willing and flexible to work during all operating hours, as well as weekends and holidays. Supporting the General Manager in running the restaurant, this position will ensure all daily activities are being completed efficiently, producing reports and completing all associated paperwork, while helping minimize operating costs, boosting employee retention, and make the dining experience positive for guests. Your first priority is to ensure excellent quality customer service, and to make sure that the members of your team are adhering to the processes put in place which focuses on customer experience. Apart from this, your main duties include but are not limited to- 1. Opening and closing the restaurant 2. Hire, train and mentor new staff members 3. Schedule shifts and assign table sections to waitstaff. 4. Resolve customer questions and complaints professionally. 5. Create rotas accurately, efficiently and on time. 6. Ensure the restaurant and staff follows health and safety regulations. 7. Place orders for drinks, garnishes, consumables and equipment. 8. Record all income and expenses and ensure cash registers are balanced at the end of every shift. 9. Be creative and assist with marketing strategies especially when it comes to social media as well as potential promotions that could increase footfall. 10. Ensure that the restaurant is running smoothly and any issues resolved quickly. 11. Be proficient with organising table bookings using our booking system, as well as dealing with walk ins and facilitating changes to our guests requirements. In return we can offer an excellent working environment, great rates of pay, 50% staff discount and staff meals on duty. If this sounds like you, please contact us, we would love to meet you.

Position: Sales Person Location: Hammersmith, London W6 0NB Hours: Full-Time Base Salary: £25,000 + Bonus - Are you seeking a vibrant, energetic, and rewarding workplace? - Do you want to work for a company that offers career progression? - Do you thrive in a sales environment? If so, our client is eager to hear from you! This is a fantastic opportunity to join a leading name in the residential and commercial floor sanding industry, soon to be recognized as one of the best places to work in the UK! The company strives to provide effortless and consistent service, nurture the entrepreneurial spirit, and uplift its workforce. They are committed to creating a superior office team that delivers exceptional services to clients across London. To succeed in this role, you will bring your strong work ethic, positive attitude, and previous sales experience. Based in the bustling heart of Hammersmith, the building is only a stone's throw away from the Hammersmith Underground Station. You will love coming to work in the avant-garde building with a vibrant working atmosphere, as well as visiting the coffee spots and restaurants surrounding it. What can you expect in return? - Incentive-based pay scheme, allowing you to earn more - Full-time employment with opportunities for flexible work schedules - Continuous coaching and training to help you develop your skills - Working in a comfortable and modern office in the heart of London - A company culture that values celebration, simplicity, and solutions, and deeply cares for its people - The building boasts a complimentary gym - Delightful Fridays where employees can enjoy free drinks and food Are you the right person for the job? - Experience in sales or a related field will be advantageous - You are an amiable, diligent individual who excels in small, collaborative teams - You enjoy working in a fast-paced office environment and are proficient with office technology - You are driven by performance-based rewards - the more effort you put in, the greater your returns - You take pride in delivering excellent customer service, punctuality, and top-quality work - You are an excellent problem solver, comfortable handling client queries and coordinating with partners - You will take on responsibility and manage appointments with clients and team partners - You are prepared to tackle each day's tasks enthusiastically and diligently - You value your clients, colleagues, and the company - You are adaptable, open to learning, and excited about new challenges Proficient with communication tools such as phone, email, and WhatsApp - What will your role look like? - Handling customer queries in a timely and professional manner - Administrative duties, such as data entry, inbound and outbound communications, and ensuring all information is up to date - Ensuring that service excellence is provided at all times with positive outcomes - Answering and recording all inbound calls and emails, including actions What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR.

Mamma Dough is a family-friendly Sourdough Pizza restaurant chain with locations throughout South London. Our restaurants specialize in serving authentic, Neapolitan-style sourdough pizza made with fresh, locally sourced ingredients. We pride ourselves on using traditional techniques to create the perfect sourdough and combining them with unique and innovative toppings to create special and delicious pizzas. Our restaurants are warm and welcoming, and we strive to create a relaxed and comfortable atmosphere for our customers. We offer a casual dining experience, great for families and groups of friends, and we take great care to ensure that our customers leave feeling satisfied and happy. Mamma Dough is a company committed to sustainability and environmental protection. We work closely with local farmers and suppliers to source the freshest ingredients possible, reducing our environmental impact and supporting our local community. We are a growing company that values hard work, creativity, and innovation. We believe that our employees are our greatest asset, and we offer a supportive and collaborative work environment where everyone has the opportunity to grow and develop their skills. If you're looking for a fun, challenging, and rewarding work environment, we welcome you to join the Mamma Dough family! Mamma Dough restaurants are seeking a highly skilled and motivated Sous Chef to join our team in London. The ideal candidate will have a passion for creating innovative and delicious dishes that will delight our customers. Responsibilities: - Deliver dishes that are unique, seasonal, high quality, and visually appealing. - Support the Head Chef with the management of kitchen staff, ensuring effective communication, organization, and training. - Supervise food production, ensuring that all dishes are prepared in a timely manner and meet the restaurant's high standards. - Maintain accurate inventory lists, order supplies, and ensure they are stored in the proper manner. - Maintain a clean, sanitary environment in the kitchen, following all food safety regulations. - Strive to maintain food costs within budgetary limits. - Ensure that all dishes are presented in a visually appealing manner. Requirements: - At least 1 years of experience as a Sous Chef in a busy restaurant environment. - Able to construct and build pizza from scratch - Strong creativity and passion for food and innovation. - Proven experience in managing a team. - Excellent communication and organizational skills. - Thorough knowledge of food safety and sanitation regulations. - Ability to work in a fast-paced environment and remain calm under pressure. - Must be able to work weekends and holidays as required. Benefits - 28 days holiday - 50% meals any time for you and four friends at any one of our Mamma Doughs - Job progression - Great work-life balance - Company parties If you have the leadership skills, creativity, and ambition to take on this exciting position and work with the best, then please submit your CV and cover letter to us today.

This a fabulous opportunity to join us as an Assistant Manager. Supporting the General Manager, you will be responsible for: - The day to day running of the restaurant and managing the floor. - Working with the management team to ensure operations run smoothly and all revenue opportunities are maximised. - Running the restaurant in absence of the General Manager. - Proactively work to grow the business. - Welcoming our local, regular and new guests in a warm friendly & engaging manner. - Sharing our love of Spanish tapas & drinks with both the team and our customers. - Inspiring, leading and motivating our team, keeping us engaged and energised at all times. - Providing ongoing, interesting and innovative training to our new and existing staff. - Ensuring our high standards of delivering fresh, flavoursome & beautifully presented tapas and engaging & friendly service are exceeded all of the time. A little about you: - Previous experience as an Assistant Manager in a high end, casual dining environment. - Demonstrate a genuine love of Spanish cuisine & culture, and be curious about food. - Experience in managing a fast paced, high volume site, with strong leading team

Marketing Manager Catering hospitality ltd is a dynamic and growing collection of restaurants dedicated to delivering exceptional dining experiences. Our diverse portfolio ranges from casual eateries to fine dining establishments, each offering a unique culinary adventure. We pride ourselves on our innovative menus, outstanding service, and vibrant atmospheres. We are seeking a creative and results-driven Marketing Manager to lead our marketing efforts and drive the growth of our restaurant group. The ideal candidate will have a passion for the hospitality industry, a deep understanding of current marketing trends, and a proven track record in developing and executing successful marketing strategies. - Develop and implement comprehensive marketing strategies to increase brand awareness and customer engagement across all our restaurant brands. - Plan and execute multi-channel marketing campaigns, including digital, social media, email marketing, and traditional advertising. - Manage and optimize the restaurant group’s online presence, including websites, social media profiles, and online review sites. - Coordinate and oversee promotional events, partnerships, and community engagement activities. - Conduct market research to identify trends, opportunities, and competitive landscape. - Collaborate with restaurant managers and chefs to highlight seasonal menus, special events, and unique selling points. - Track and analyze marketing performance metrics to measure the effectiveness of campaigns and adjust strategies accordingly. - Develop and manage the marketing budget, ensuring cost-effective use of resources. - Bachelor’s degree in Marketing, Business, Communications, or a related field. - 3-5 years of marketing experience, preferably in the hospitality or food and beverage industry. - Strong understanding of digital marketing, social media platforms, and SEO/SEM strategies. - Excellent written and verbal communication skills. - Creative thinking with the ability to generate innovative marketing ideas. - Strong project management skills with the ability to manage multiple campaigns simultaneously. - Proficiency in marketing tools and software, such as Google Analytics, social media management platforms, and email marketing tools. - Ability to work collaboratively in a fast-paced environment. - Competitive salary and benefits package. - Opportunity to work with a passionate and dedicated team. - Professional development and growth opportunities. - A vibrant and inclusive work environment.

Salary: £27,000 per annum Days: 5 days a week including Saturdays (1 day off during the week) Timings: 8:30am – 5:30pm (Mon-Fri), 8:30am – 5:00pm (Sat) Location: 71 St. James’s Street, London SW1A 1PH Starting Date: Immediately Company Profile Truefitt & Hill Est. 1805 is recognised by the Guinness Book of World Records as the world’s oldest shaving company providing both products and services and is located in St. James’s, London. Key Responsibilities - Assist with booking appointments via telephone and email on a daily basis - Exceptional customer service - Maintain a pristine and inviting reception area, ensuring product displays are visually appealing and well-stocked to showcase the luxury product range effectively - Assist the store manager with merchandising duties including daily or weekly replenishment, monthly stock check and administrative duties Requirements - Minimum 3 years of experience within the beauty, barbering and retail arena - Able to work effectively as part of a team - Exceptional communication (oral and written) and strong interpersonal skills - Ability to work in a fast-paced and dynamic retail environment - Excellent time management & organisational skills - Proficient in Microsoft Outlook, Excel and familiar with POS systems Benefits - Employee discounts on Truefitt & Hill products - Training and development opportunities to enhance your skills and knowledge - Be part of a globally renowned brand - Pension Scheme

The Bar and Restaurant Manager oversees the daily operations of a bar and restaurant, ensuring excellent customer service, effective staff management, and a high-quality dining experience. This role involves managing both the front-of-house and back-of-house operations, including staff supervision, inventory control, financial management, and adherence to health and safety regulations. - Recruit, train, and supervise staff members.    - Schedule shifts and assign tasks to ensure optimal staff coverage.    - Conduct regular performance reviews and provide feedback and training.    - Address staff issues and conflicts promptly and professionally. - Ensure high standards of customer service and address customer complaints efficiently.    - Monitor customer satisfaction through feedback and adjust operations accordingly.    - Develop strategies to enhance customer experience and loyalty. - Oversee daily operations to ensure smooth and efficient service.    - Manage opening and closing procedures.    - Ensure the bar and restaurant are clean, well-maintained, and compliant with health and safety regulations.    - Coordinate with kitchen staff to ensure timely and accurate order delivery. - Monitor and manage budgets, including labor costs, food costs, and beverage costs.    - Conduct regular financial reporting and analysis.    - Implement cost-saving measures without compromising quality.    - Manage cash handling and reconcile daily sales. - Order and manage inventory, including food, beverages, and supplies.    - Conduct regular inventory audits and manage stock levels.    - Negotiate with suppliers for the best prices and quality. - Develop and implement marketing strategies to attract and retain customers.    - Plan and execute promotional events and special offers.    - Utilise social media and other platforms to promote the bar and restaurant. - Proven experience as a bar and restaurant manager or in a similar role. - Strong leadership and management skills. - Excellent interpersonal and communication skills. - Financial acumen and experience with budgeting and financial reporting. - Knowledge of food and beverage operations. - Familiarity with health and safety regulations. - Ability to work flexible hours, including nights, weekends, and holidays. - Proficiency in point-of-sale (POS) systems and other restaurant management software. - Fast-paced environment requiring multitasking and quick decision-making. - Physical demands include standing for long periods, lifting heavy items, and performing repetitive tasks. - Occasional stressful situations due to high customer volume or staff shortages. The Bar and Restaurant Manager plays a crucial role in ensuring the success of the establishment, requiring a blend of management expertise, customer service skills, and financial acumen. This position offers the opportunity to work in a dynamic and rewarding environment with potential for career growth.

Join Our Team at Bonata: Team Member Position Available Perks: Free meal during shifts Complimentary drinks and coffee Working hours: Monday to Friday, 6 AM - 4 PM Off on bank holidays Role Overview: Deliver exceptional customer service Prepare food to high standards Keep workspace clean and organized Be the welcoming face of Bonata Responsibilities: Greet customers warmly Accurately take and prepare orders Follow hygiene and safety practices Restock and manage inventory Work collaboratively for smooth operations Create a friendly atmosphere Who We're Looking For: Enthusiasm for Mediterranean food Strong customer service and communication Ability to thrive in a fast-paced setting Team-oriented, positive approach Previous experience in food service (advantageous, but not required) Join us and be a part of creating memorable dining experiences!

Acme Fire Cult, is a live-fire concept from chef Andrew Clarke, in collaboration with 40FT Brewery. Acme Fire Cult offers a new approach to live fire cooking, where vegetables take centre stage, and where food and drink are intrinsically linked; from using beer by-products such as yeast and spent grain to make ferments and hot sauces, to using Acme’s favourite ingredients as adjuncts in beers. The restaurant is opposite the 40FT Brewery taproom in Dalston, East London, seating 50 inside and 60 outside on the covered and heated terrace. A large custom-made grill and smoker stand proudly in the covered yard, serving Acme Fire Cult flavours whatever the weather. Inside, the space is pared back and dark with industrial elements. A bar seats six, behind which pickles and ferments line the walls. Job requirements We are looking for a strong Assistant General Manager to support our management team. You must have at least one years experience in this role. Estimated weekly hours 48 Benefits - Meals on shift - 50% Staff Discount & Annual free meal - Free Merch - Staff Wellness - Suppliers visits - Staff Parties & Events - Training & Development Budget - Cycle to work Scheme - Brewing Days with 40ft Brewery - Skills Training in BBQ & Fermenting Days

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.

At bread&truffle, we craft Italian sandwiches with love and are currently seeking a vibrant, ambitious, and dedicated individual to fill the role of kitchen Team Member at our** New Shop Opening In King Cross .** Position Overview: As a Team Member, you will play a crucial role in bridging the gap between team members and upper management, Acting as a “buddy” supporting any new members of your team and helping them with their induction and training. This role calls for a dedicated individual who will assist the Assistant and Store Manager in ensuring a seamless operation, while also empowering our team to provide exceptional service and products. Key Responsibilities: - Support Daily Operations: Assist in overseeing and managing all areas of the kitchen alongside the Kitchen Manager Manager, ensuring tasks are completed effectively. - Team Leadership : Guide and motivate team members to excel in their roles, contributing to the high standards Bread&Truffle is renowned for. - Training Support: Assist in the training and development of team members, ensuring they uphold the exceptional standards of service and product quality. - Hygiene and Cleanliness: Aid in maintaining top-notch cleanliness and hygiene across the kitchen, ensuring all team members comply with necessary standards. - Inventory Assistance : Support the management in maintaining accurate inventory, ensuring adherence to FIFO principles and smooth communication regarding stock levels. - Customer Satisfaction: Consistently work towards enhancing customer satisfaction by ensuring we provide excellent service and high-quality products. Requirements: - At least 1 year of experience as a supervisor/team leader role in the food industry. - Proven ability to motivate and lead a team. - Food Safety Certificate or the ability to obtain one swiftly. - Excellent communication skills. Why Choose to Work with Bread&Truffle? As part of our family, you will enjoy significant personal and professional growth opportunities. We believe in nurturing talent and providing a supportive and vibrant work environment. Be a part of our journey in offering exquisite Italian sandwiches crafted with utmost care and love. Join us, and let's spread the Bread&Truffle magic together!

Store Manager Harrods London £39,400 + Bonuses Luxury premium goods store located in Harrods requires a Store Manager to join the company. We require a store manager who is very much 'operationally minded' who can further grow the business and effectively train + develop the team to achieve optimum results. Store Manager Requirements: · Store Manager experience with proven success in training and motivating staff to meet targets & KPI’s · Well presented with excellent communication skills · Hands on with a positive attitude and love of being around people, providing excellent customer service. · Proven ability in completing tasks effectively and on time (excellent time management skills) · No job hoppers please (those who keep switching jobs on a yearly basis will not be considered) Cover all the above? Then apply now! This is a fantastic company to work for coupled with an excellent salary and a range of benefits. Please note that due to the high number of applications we receive, regrettably we can only reply to successful applicants. We are not accepting telephone call / email or text enquiries on this role, please ONLY apply through this site. Key words: Concession Manager Store Manager #storemanager #concessionmanager #Selfridges #harrods #sloanstreet #bondstreet #Rolex #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #Burberry #Cartier #Chanel #ChristianDior #Fendi #Gucci #Hermès #JimmyChoo #londonfashion #LouisVuitton #RalphLauren #retail #RobertoCavalli #salesassistant #TOMFORD #Valentino #Versace #AlfredDunhill

Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time

We offer more than just Gelato; we sell joy! We are on a search to find a new Team Member for our new opening in Fulham Road. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! Don't worry about not having experience, we’ll give you the inside scoops! What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Value the quality of our products by upselling our amazing products Working as part of a team to achieve store targets and excellent service Follow the health and safety security measures What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Career progression to Supervisor and beyond! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! Employee Assistance Programme - our 24/7 counseling support provider

About us Join our exciting new venture in Chelsea - a unique and intimate 8-seater Sushi Bar. We're dedicated to offering an authentic sushi experience, complemented by a selection of fine sake and whiskey. We Are Looking For We're seeking enthusiastic individuals with a passion for sushi and Japanese culture to join our front of house team. The ideal candidates will have experience in high-end dining settings and an appreciation for the intricacies of sushi and Japanese beverages. Responsibilities: - Provide excellent customer service and ensure guest satisfaction - Take orders and serve drinks to customers in a timely manner - Prepare and serve a variety of alcoholic and non-alcoholic beverages - Maintain cleanliness and organization - Monitor and manage inventory levels of beverages and supplies - Adhere to all food safety and sanitation guidelines - Collaborate with kitchen staff to ensure smooth operation Skills: - Strong interpersonal and communication skills to interact with guests - Basic math skills for calculating bills - Upselling skills to promote specials, cocktails, or premium drinks - Time management skills to prioritize tasks and handle multiple orders simultaneously - Culinary knowledge to recommend food pairings or suggest menu items - Hospitality mindset to create a welcoming atmosphere for guests - Knowledge of food safety regulations and practices - Ability to work in a fast-paced environment while maintaining attention to detail Requirements: - Japanese Language Speaking preferrable -Knowledge of sushi, sake, and whiskey is highly valued. -Experience in a high-end dining environment is preferred. - Previous experience in a bar or restaurant setting - Ability to stand for long periods of time - Flexibility to work evenings, weekends, and holidays as needed Join our team who are passionate about providing exceptional service in a vibrant atmosphere. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. If you have the skills and enthusiasm for creating memorable experiences for our guests, we want to hear from you! Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on business needs.

Responsibilities: - Craft innovative cocktails and classic drinks - Provide exceptional customer service - Maintain a clean and organized bar area - Collaborate on seasonal menus - Handle front of house duties including greeting guests, managing reservations, and ensuring a welcoming environment - Keep glassware impeccable and bar equipment in top condition - Assist with inventory management and supply orders - Perform other tasks as necessary to ensure smooth bar operations Requirements: - Proven experience as a mixologist - Strong knowledge of mixology, wines, and spirits - Excellent communication and interpersonal skills - Ability to work nights and weekends - Knowledge in wine is a plus

Location: W9, London, UK Job Type: Part-Time About Us: We are a leading online ethnic supermarket in London, committed to providing our customers with the best shopping experience. We pride ourselves on our wide range of quality products and exceptional customer service. To support our growing operations, we are looking for a dedicated and detail-oriented pickers/Packers to join our team. Job Description: As a Picker/Packer, you will play a crucial role in ensuring our customers receive their orders accurately and on time. You will be responsible for selecting products from shelves, packing them efficiently, and preparing them for delivery or customer pick-up. This role requires attention to detail, physical stamina, and the ability to work in a fast-paced environment. Key Responsibilities: Order Fulfillment: Accurately pick products from shelves based on customer orders. Packing: Pack items securely to ensure they arrive in excellent condition. Quality Control: Check products for any defects or damages before packing. Inventory Management: Keep track of stock levels and report any discrepancies. Safety and Cleanliness: Maintain a clean and organized work area, adhering to all safety and hygiene standards. Team Collaboration: Work collaboratively with other team members and supervisors to meet daily targets and ensure smooth operations. Requirements: Experience: Previous experience in a warehouse or supermarket environment is preferred but not required. Physical Stamina: Ability to lift, carry, and move items up to 30kg. Attention to Detail: Strong focus on accuracy and quality. Time Management: Ability to work efficiently and meet deadlines. Team Player: Willingness to assist colleagues and contribute to a positive team environment. Flexibility: Availability to work various shifts, including weekends and holidays. Benefits: Competitive hourly wage Training and development opportunities Flexible working hours Friendly and supportive work environment Join us in delivering top-quality service to our valued customers!

139 Fika are looking for innovative, creative, hard-working individuals to join their team We are proud to be a part of the local community and believe that food and drink is a powerful way to bring people together. We are committed to creating a welcoming and inclusive environment for all of our guests. Experience: previous waiter/ waitressing is essential - 1 year minimum Responsibilities ⁃ Greet and seat all customers - Introduces customers to the menu and announce daily or seasonal menu specials ⁃ Prepare the tables - plates, glasses and cutlery ⁃ Understand both the food and drinks menu - make suggestions, if necessary ⁃ Respond to any questions regarding the food, ingredients, prices and services ⁃ Take all orders accurately and enter into tablet ⁃ Ensure customers receive correct orders in a timely manner ⁃ Carry meals and drinks to and from the kitchen / bar ⁃ Comply with relevant health and safety guidelines ⁃ Ensure tables are cleared and cleaned as soon as possible ⁃ Meets with managers and wait staff daily in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs Benefits ⁃ One hot meal a day for all staff ⁃ 20% for friends and family

Job Role: Senior Hairdresser and/ or Colourist Job Types: Full-time, Part-time Salary: Up to £14.00 (negotiable) /hour + uncapped commission earning potential (o Benefits: Bonus scheme Colour, Afro, Fashion cuts, styling and Management Training Provided Sales commission on products Keep 100% tips Who we are: Chop Chop is looking to strengthen our team, with talented, passionate, humble and hungry to succeed go-getters. If this resonates with you - then you should apply! We are a young and exciting company with big plans. We opened 3 salons in prime London locations in the last 4 years and plan is to keep growing! We value individuality and honour team spirit above all else. Our team is diverse and come from all over the world, so it's never a dull moment at the Chop. Most importantly, we believe in continuous improvement and that's why we invest in learning and development for all of our team mates. In the industry we have been described as, ‘the most exciting and disruptive salon and barbering service according to magazines such as, Dazed, Grazia, GQ, Stylist and HJ etc. Our approach to customers - We are an inclusive business, rich in diversity. Our prices are gender neutral and it doesn't matter what our customers' ethnicities are - we endeavour to cater to all hair types. Working at Chop Chop looks like: Hourly wage plus sales commission on products and service upgrades, available from the start, with an uncapped potential to earn. We have a variety of job roles available, including Colourist, Stylist and Barber opportunities Flexible working arrangements, work/life balance and varying shifts available Salon locations are Old Street in Shoreditch, Wembley Park and Harrow Road, Camden. Up-skilling and creative opportunities are available for everyone; we encourage all our stylists to better themselves and strive to reach their full potential. Hard working but super fun environment Good tips and you keep what you make Who you are: NVQ Level 2 or Equivalent -Passionate team player -Competent in all aspects of hairdressing (experience afro hair -would be advantageous but not necessary) -3 year minimum experience working on the floor -Ability to work in a fast paced and high energy environment -Fluent in English and living in London

Are you passionate about crafting exceptional drinks and creating memorable experiences for patrons? our workspace caffe is on the lookout for an enthusiastic and experienced barista to join our team! You'll be the heart of our caffes atmosphere, serving up a variety of beverages with a smile and engaging with our diverse clientele. We want someone who takes pride in their work and loves the buzz of a busy bar. Responsibilities: - Prepare Tea and Coffee an other beverages - Interact with customers, take orders, and serve breakfast, pastries snacks and drinks - Assess customers' needs and preferences, making recommendations - Maintain a clean bar area, equipment, and glassware - Manage inventory and supplies Requirements: - Proven experience as a Barista - Positive attitude and excellent communication skills - Ability to keep the bar organised, stocked, and clean

Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities:  Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data)  Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits.  Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed.  Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook.  Stay up to date with market trends, and educating prospects on insight, or opportunities.  Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer  Truly innovative product with high market demand, offering a wide range of partnership opportunities.  Regular company events and offsites, (last one was in Marrakesh, Morrocco).  Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements:  A minimum of 2 years of proven success in sales, in any of the following roles; full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales.  Must be fluent in English & French.  Self-motivated and comfortable working independently and remotely  Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts.  Exceptional organizational, presentation, and communication skills, both verbal and written.  Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.