Customer service team lead jobs in York - Page 2Create job alerts

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Managing a team of Service Desk Technicians. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service envi

Our client is growing and looking for an experienced Customer Service Team Leader to join their established, high‑performing team. Lead, mentor and support a team of in‑house Customer Service Advisors. Are you a natural leader with a passion for delivering exceptional customer experiences? Do yo

Role: IT Service Desk Support Lead – RegionalSalary: £36,000 - £40,500Location: Southampton and Field-BasedNetwork IT are supporting a growing organisation within the IT & Innovation directorate, seeking a Senior IT Service Desk Lead to deliver exemplary first-line technical support while also l

We’re offering an exciting opportunity for an experienced and motivated Service Desk Team Lead to step into a crucial role within our Digital Technology and Services (DTS) function. As the Service Desk Team Lead, you will guide and support a team of Analysts delivering first line application suppo

We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. Managing a team of Service Desk Technicians. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment.

Reporting to the Service Director, you will be responsible for overseeing service desk operations, ensuring SLA and KPI performance, and leading the team to deliver consistently high customer satisfaction. This position is ideal for someone who enjoys leading a service desk team and wants to focus o

This role involves managing a team of Field Service Engineers, developing key customer relationships, and ensuring the successful delivery of KPIs. A leading technology company is seeking a Regional Service Manager in the East Midlands.

A leading UK supermarket chain is seeking a passionate Store Manager to lead a team and create a customer-centric culture. You will need strong leadership skills, experience in fast-paced food retail, and a talent for developing teams.

A community-focused retail organization in Bedford is seeking a Customer Team Leader to lead a small team in delivering essential services. This part-time role involves motivating staff, managing day-to-day operations, and ensuring a great customer experience. Ideal candidates will possess leadershi

A service management firm in the United Kingdom is seeking an experienced Operations Manager to oversee client accounts and a service delivery team.

This role involves leading and inspiring your team, defining daily objectives to achieve performance targets, and managing inventory and operations. A retail company is seeking a Store Manager in Greater London to create an unforgettable customer experience.

A leading motorway service provider in the UK is seeking a dynamic Team Member to ensure exceptional service at their Lancaster location. Responsibilities involve greeting customers, processing orders, and maintaining store cleanliness. The ideal candidate thrives in fast-paced environments, is self

Ideal candidates will excel in customer service and team management with a strong track record in retail. This role involves supporting management, driving sales targets, and overseeing team performance.

A leading fashion retailer in Greater London is seeking an EU Customer Service Lead to enhance customer experience across their stores. Candidates should have proven leadership skills in customer service, strong sales strategies, and experience in training and development. This full-time role focuse

Reporting into the COO, the Customer Operations & Account Management Team Lead will help to improve the operational performance of our Customer Service Divisions. Responsible for training new support team members, assisting customers direct, interactions & updates, team performance reviews and repor

Our Service & Warranty Team supports the Canyon community by helping riders with technical questions, service needs, and warranty support throughout their ownership journey. Founded in 2012, Canyon UK supports riders across the UK through sales, marketing, technical service, and customer care. Servi

An established retail organization in Bedford is seeking a Retail Sales Manager to lead a team focused on customer service excellence. This role includes managing customer interactions and supporting the team to achieve business goals. The company offers leadership development programs and employee

The ideal candidate will demonstrate strong leadership skills, a passion for customer service, and the ability to coach a diverse team. A leading UK retailer is seeking a mid-senior level Store Manager to enhance customer acquisition and service experiences in their Catford store.

A retail company is seeking a Customer Team Leader to oversee team operations and deliver exceptional service in a dynamic store environment. The role involves coaching team members, ensuring operational compliance, and offering support to customers. Candidates should possess strong leadership skill

The role involves developing a strong customer-focused team, meeting performance targets, and engaging with customers through innovative campaigns. The ideal candidate will have experience in customer-facing roles, team leadership, and must be flexible to work varying hours. A leading ethical beauty

A leading home improvement retailer in England is seeking a motivated team member to enhance customer service and team performance. Ideal candidates will have a passion for teamwork and customer interaction, with opportunities for professional growth and a competitive benefits package, including bon

A reputable social enterprise is seeking an Ergonomic Team Lead to manage their team and ensure exceptional customer service for clients. This fully remote role, with occasional training in London, demands strong organisational skills and previous customer-focused management experience. The ideal ca

The role involves managing a team, ensuring outstanding customer service, and driving store performance. Candidates with strong leadership skills and a genuine desire to inspire their teams are invited to apply. A retail organization in Greater London is seeking a passionate Store Manager to lead th

Team Leadership & Mentoring: Build, lead, and mentor a high‑performing L2 Support team. You will help pre‑sales teams design implementation solutions and answer technical RFPs, while also solving complex technical problems for existing customers that our customer‑facing teams cannot resolve. A

This role involves driving operational performance, managing staff, and ensuring top-tier customer service. A leading mobility solutions provider situated at Stansted Airport is seeking a Station Manager to build and motivate an engaged team. Candidates should possess strong leadership and communica

A retail company is seeking a Store Manager to lead operations in Guildford, focusing on maximizing sales and delivering outstanding customer service. Ideal candidates will have strong leadership skills, management experience in retail, and a commitment to customer satisfaction. Responsibilities inc

This role requires at least 1 year of managerial experience in a high-volume restaurant and a passion for delivering exceptional customer service. The ideal candidate will manage daily operations, train new team members, and ensure quality standards are met.

A leading catering service provider in the UK is seeking a Retail Team Leader to oversee operations and ensure a high standard of quality work. Ideal candidates will have previous supervisory experience and strong communication skills along with a customer service focus. Responsibilities include sup

The ideal candidate will excel in leadership and organisational skills while maintaining high standards of customer experience. A creative café venue in Greater London is seeking an experienced Café Manager to lead daily operations. The role requires strong hospitality management experience and kn

The role requires someone who is passionate about public libraries and excels in customer service. Key responsibilities include organizing library resources, leading a team, and fostering a welcoming environment for diverse users. A regional library authority in the United Kingdom is looking for a d

This role involves supervising food and beverage operations, training and managing staff, and ensuring high customer service levels. Join our inclusive team shaping the future of hospitality, where people are at the heart of our business. A global hospitality leader in the UK is seeking a Food and B

This energetic role involves leading the front-of-house team, maintaining service standards, and training staff. Join a fast-growing team committed to excellence in hospitality.

A luxury fashion brand is seeking a motivated retail supervisor to lead their team, drive sales performance, and enhance the customer experience. The ideal candidate will have 4-5 years of supervisory experience in retail, proficiency in using digital tools, and strong customer service skills. This

A leading footwear brand in Greater London seeks an Assistant Store Manager to work closely with the Store Manager, developing team member skills and ensuring exceptional customer service. The role involves daily operations including sales, training, and inventory management, all while fostering a m

A leading UK casino company is searching for an experienced pit boss to maintain compliance with gaming regulations and ensure high standards of customer service. The role requires flexibility with shifting hours and a strong focus on team performance.

A retail company in Greater London is looking for an experienced Store Manager to enhance customer experience and lead their team. Required skills include previous management experience in retail or hospitality, strong people management skills, and the ability to motivate and inspire your team.

A leading automotive service provider in Essex is looking for a Centre Manager to lead their team at National Tyres. The ideal candidate will have excellent leadership skills, experience in managing high customer satisfaction, and a commitment to team development. This full-time role offers a compet

A fast-casual restaurant brand is seeking a passionate leader to oversee service and motivate the team in Greater London. Applicants should have supervisory experience and strong leadership skills.

A vibrant trattoria in London seeks a Head Bartender to lead a dynamic team in delivering exceptional drink experiences. This position offers a competitive rate with numerous perks including training opportunities, health plans, and team gatherings.

You will play a key role in driving store performance, delivering exceptional customer service, and supporting team development. A leading retail wine company is seeking an Assistant Manager for their Falmouth and Truro stores.

A leading UK retailer is seeking a Team Member for its Bridgend location. Responsibilities include providing outstanding customer service, assisting in stock operations, and working in various store areas. Ideal candidates are effective communicators and flexible team players dedicated to delivering

In this role, you will lead a frontline team to deliver exceptional customer service and achieve commercial goals. A leading UK retailer is seeking a motivated Team Manager for their food department. The ideal candidate will demonstrate strong leadership skills, a commitment to teamwork, and the abi

The ideal candidate will enhance store performance by implementing sales targets and providing outstanding customer service. Responsibilities include supporting the management team, monitoring key performance indicators, and developing team members through coaching. A prominent clothing retailer in

The successful candidate will drive profit through excellent stock management and team development, ensuring outstanding customer service. Essential qualifications include previous retail management experience, creativity to improve store performance, and strong leadership skills. Passion for develo

A well-known pub group in Greater London is seeking an Assistant Manager to join their vibrant team. You will support the General Manager in the daily operations of the pub, ensuring exceptional experiences for all customers. The ideal candidate will demonstrate strong leadership and communication s

The role involves supervising frontline teams, ensuring quality service, and maintaining operational standards. A leading catering company is seeking a dedicated Retail Supervisor in King's Lynn and West Norfolk.

The role involves supervising a frontline team, ensuring compliance with food handling and hygiene standards, and maintaining high-quality customer service. A leading food service company in the United Kingdom is seeking a dedicated Cafe Supervisor.