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Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

They are looking for a Customer Success Manager to help their customers get the most value and best experience from their technology. Customer Success Manager - Accountancy SaaS. Experience Required: Customer Success Manager.

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. This role is ideal for someone who can work independently, exercise sound judgment, and build

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. The successful applicant should have a minimum of 3 years��

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Job titleCustomerSuccess ManagerReports toHead of Business DevelopmentPlease note that relevant training,guidance,and advice will be given.

We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our

The Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market organization, focusing on revenue retention and growth within our current customer base. Success in this role will be measured and rewarded by key performance metrics including renewal (GRR) and upsell (NRR), c

The reason our customers love us is because we genuinely care about their success, and that starts with you. This is not an "ordinary" Customer Success role. In just over a year, we've gone from 0 to 600 customers with very little marketing spend, succeeding where many have tried and failed before.

Our Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our key customers in EMEA. As a Customer Success Manager, you'll help ensure the long-term success of our key accounts. Our team is passionate about bringing skills as consult

As a Customer Success Manager, you will partner with fellow CS professionals at leading global startups to drive value realization and strategic growth. Customer Success or Account Management within a B2B SaaS environment, ideally with a commercial track record. Influence the product roadmap directl

It is expected that the SMCS will work in collaboration with the Customer Success Engineers (CSEs) and other Customer Success (CS) Organization teams to provide assistance in the management of your customers within a defined segment (e. Members of the Customer Success family are motivated customer a

We’re now hiring a Scaled Customer Success Manager to join our Customer Success team. You’ll lead the build out of our Scaled Customer Success strategies, processes and systems, ensuring that our SMB customers are able to extract the maximum value from Nory without the need for 1:1 management. Y

Fast-growing measurement company looking for a Customer Success Manager to oversee client relationships, ensuring a seamless experience and a strong partnership. This position reports to the Customer Success Team Lead; it is responsible for managing and nurturing relationships with key clients, ensu

CES Customer Success Manager – Aerospace & Defence. As part of our overall investment and growth strategy in the UK at DXC we are looking to hire an experienced Aerospace & Defence Client Success Manager to join our CES team. The CSM is responsible for key performance indicators including TCV (bel

The Oracle Health Customer Success Manager (CSM) is responsible for overseeing an assigned portfolio of Oracle Health customer accounts in Germany with a focus on continuous improvements to customer adoption and experience, facilitating contract renewals, increased customer satisfaction, service lev

As a Client Success Manager, you’ll own a portfolio of employer accounts, ensuring they achieve meaningful value from Penfold. Customer Success is a growth engine — you’ll love this role. Experience in Customer Success, Account Management, or similar.

A technology company in Greater London is seeking an experienced Customer Success Manager to serve as the primary point of contact for their customers. The ideal candidate has 2–4 years of customer-facing experience, strong communication skills, and is passionate about helping customers succeed.

As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day-to-day customer engagement, account hygiene, and internal alignment are executed with excellence. This role is ideal for someone highly organised, analytical, and proactive, with strong operational discipli

They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. This le

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes.

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Help our largest customers drive procurement success on the Zip platform. Maintain high levels of customer engagement and sa

Work with clients to build Customer Success Plans, establishing critical goals, to aid the customer in achieving their objectives. Vantor is looking for a Customer Success Manager (CSM) to expand our team in the UK. Measure and monitor customer’s achievement of critical and key performance indicat

A leading tech company in Greater London is seeking a Manager of Customer Success - EMEA, responsible for driving customer health and satisfaction across the region. This role involves managing a high-performing team of Customer Success Managers, improving onboarding practices, and ensuring collabor

A leading tech employer in London is seeking a Graduate Customer Success Manager to build strong customer relationships and enhance satisfaction. In this full-time role, you'll ensure customers achieve their desired outcomes using the company's products. The ideal candidate will possess customer sup

Our Client is a fast-growing Performance Platform working with major global brands and is hiring a Customer Success Manager to drive value across a portfolio of customers. Customer Success Manager - Paid Search / Performance Media. Customer Success or Account Management experience preferred.

A healthcare technology firm in the UK is seeking a Customer Success Manager who will support SMB customers from onboarding through to successful adoption. The ideal candidate will have 2-4 years of experience in customer success, bringing strong organizational and analytical skills to ensure custom

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Previous client facing experience with ideally previous customer success experience. Prior customer success experience within financial or SaaS industry.

A leading salary sacrifice specialist in the UK seeks a Senior Customer Success Manager to manage high-value accounts and drive customer retention and expansion.

As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. Prior experience in Customer Success, Implementation, or a client‑facing role in a high‑growth B2B SaaS environment. Interview with our Global Head of Customer Suc

A leading service provider in the UK seeks a motivated individual to enhance customer relationships within Facilities Management.

A leading compliance technology company in London is seeking a French speaking Customer Success Manager to manage strategic customer relationships and drive value through SaaS solutions. Candidates should have a passion for customer advocacy, strong relationship management skills, and 2-4 years of r

A leading cybersecurity firm in the UK is seeking a Team Manager of Customer Success. In this remote role, you will lead a high-performing team, ensuring customer needs are met and driving growth. Strong communication skills and a customer-centric approach are essential.

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Report directly to the VP of Customer Success. Account Management / Customer Success type background.

The Technical Customer Success Manager (TCSM) owns post sales customer relationships, outcomes and processes end to end, ensuring onboarding, adoption, and long-term value for assigned accounts. Develop, manage, and track customer success plans aligned to customer business objectives and measurable

A leading recruitment firm is seeking a Customer Success Manager to join a fast-growing AI AdTech Retail Media platform in Greater London. The ideal candidate will leverage their Retail Media expertise to drive success for a portfolio of global brands, primarily focusing on Amazon marketing campaign

A leading digital investigation software firm in the UK is seeking a Customer Success Manager to lead relationships with high-value customers. The role requires proven experience in managing C-level relationships and a strong background in customer success.

A leading technology company based in the UK is seeking an experienced EMEA Customer Success Manager to drive customer engagement and support across the region. In this role, you will develop trusted relationships with customers to achieve their goals using the company's products, consult on ROI opp

Customer Success Manager - Retail Media (Amazon, Criteo, Citrus). We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Act as the day-to-day partner for clients, driving adoption and successful

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high‑performing strategy from zero. Minimum 2 years of relevant account manag

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

You will collaborate closely with account managers, ensuring clients fully understand and utilize the platform while expanding customer networks. A leading financial technology firm in Greater London seeks an experienced Account Manager to drive client relationships and enhance workflows.

Customer Success / Strategic Account Manager. As the founding Customer Success hire (Employee #1 or #2), you will own the entire customer journey for senior property professionals at major commercial real estate firms. Lead the end‑to‑end customer journey, from conducting high‑touch onboarding

We’re looking for an experienced Customer Success Manager who can partner deeply with customers, guide meaningful adoption of CyberHQ, and help security leaders achieve measurable business and security outcomes. Experienced Customer Success Manager. Customer Success experience in B2B SaaS, ideally

A leading insurance company is seeking a Customer Success Manager – Telematics to enhance their telematics programme.

A global information and analytics company is seeking a Customer Success Manager in the United Kingdom. You will serve as a trusted partner, leading onboarding efforts, monitoring customer health, and advocating for customer needs. Join us to contribute to our customers' long-term success and satisf