Customer success jobs in Coventry - Page 5Create job alerts

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

The role would suit someone who has worked in an operational role, project management, customer relationship management, customer success or senior customer support. Our CSMs also manage new customer onboarding to ensure they are setup correctly and have the promotional materials and training they n

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Track and report on customer health, satisfaction, and revenue metrics, ensuring.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

The role would suit someone who has worked in an operational role, project management, customer relationship management, customer success or senior customer support. Experience of customer success/account management where client retention is a primary objective. Liaise with all internal departments

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. Play a pivotal role in refining customer success processes as the business scales.

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers. Senior Customer Success Manager (French Speaking). Senior Customer Success Manager (French Speaking).

This role involves resolving technical challenges, ensuring user success, and improving product development through customer feedback. A cutting-edge AI company in London is looking for a Customer Support Engineer to bridge technology and customers.

A leading healthcare AI company is seeking a Customer Success Manager to drive client engagement and ensure effective adoption of its innovative AI products.

Ideal for those with a strong customer success background and soft skills. A leading workflow orchestration platform in the UK seeks a Customer Success Manager to foster client relationships and drive retention.

A global technology company is seeking a Customer Success Manager in London to enhance customer engagement and drive growth. The ideal candidate should have 3-5 years of SaaS Customer Success experience and excellent communication skills. Join a team focused on customer delight in a dynamic environm

London, England – reports to Director of Delivery of Customer Success. Collaborate on a Mutual Success Plan with clear objectives, success metrics, and next steps. SaaS customer success, working with Fortune 100 companies and their executives.

Responsibilities include understanding customer needs, configuring product instances, and collaborating with internal teams to deliver exceptional service.

Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Collaborate with Customer Success, Customer Support, Sales

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat

Customer Success, Account Management, or Strategic Partnerships. Government Customer Success Manager. Government Customer Success Manager.

Customer Success, Account Management, or related experience in a high‑growth B2B SaaS environment or within the Legal Tech space. We’re looking for an experienced, thoughtful Customer Success Manager with a demonstrated commercial record to join our growing team in London and help the world’s

Senior Manager, Customer Success - EMEA. Customer Success Manager (Paid Search, PPC, Google Ads). Stephanie Richardson, Senior Manager of Customer Success.

A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.

You will have a strong understanding of customers’ business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customers’ strategic goals. The Customer Success Manager is responsible for the day to day management of assign

As a Customer Success Manager, you will oversee customer retention by engaging regularly with both new and existing clients across their entire journey, providing expert guidance and implementing best practices that enhance the customer experience. Minimum 3 years’ experience in customer‑facing

A cybersecurity company is seeking a Customer Success Manager to lead customer relationships, ensuring satisfaction and successful product adoption. The ideal candidate will manage customer journeys and collaborate across departments to enhance user experience.

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Answering customer enquiries promptly via phone, email, and social media.

Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Help your customers achieve their business goals and outcomes on the Salesforce platform by:* Coordinating the completion of the Signature Success cat

Own customer success from paid trial through steady‑state usage, supporting conversion of paid trials into full contracts. Customer Success, Technical Account Management, or Solutions Consulting in a SaaS environment. This role sits at the intersection of customer success, product, and commercial

Customer‑obsessed: acts as the voice of the customer internally, advocates for long‑term success. Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coordinated communication. You will act as a trusted advisor to our customers, ensur

Customer Success Manager – ConstructionTech. As Customer Success Manager, this role centres on building and maintaining long-term client relationships. Customer Success Manager Package.

Minimum of 7 years of experience in customer success, account management, or a related role, preferably within the sports and media industry. Customer Success Manager (Sports MarTech). Customer Success Manager (Sports SaaS Platform).

Customer Success Manager or equivalent in B2B environments. UK and bolster our Customer Success team. Senior Director of Customer Success at Cyberint a Checkpoint company.

Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Have a steady book of customers with whom you��

A global travel service provider is looking for a passionate Customer Success Manager in London to enhance client profitability and retention. Candidates should have experience in customer account management and excellent communication skills.

HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast‑food (QSR) chain. Customer Success, Account Management, or related roles

You’ll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. Contribute to the future of Customer Growth at Hook: continuously iterate on our processes and approach, helping us set the benchmar

Demonstrated success in driving client outcomes and managing enterprise relationships. You will lead a regional team across Europe of Client Success Managers and collaborate closely with cross-functional teams (Product, Technology, Sales, and Operations) to ensure clients achieve their business obje

Possesses 3‑5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business. Customer Success Manager (£45k‑£50k + Equity) – Jack & Jill. We’re looking for an early‑stage Customer Success Manager to join our well‑funded healthtech SaaS platform based in London.

We are looking for a battle-tested Customer Success Manager to own the post-sales journey for our growing enterprise customer base. Are intimidated by technical stakeholders: customers are RevOps pros; must be willing to learn what a customer success manager does with data and hierarchies. Run data-

A leading equipment rental provider in the UK is seeking a Hire Controller to enhance customer relationships and service delivery. The role involves managing customer inquiries, overseeing orders, and utilizing product knowledge for upselling. Ideal candidates will have a strong customer service bac

A pioneering technology firm seeks a Customer Success Manager to enhance value delivery for its enterprise accounts. Ideal candidates are commercially minded, comfortable working in dynamic environments, and possess experience in customer-focused roles, particularly within SaaS industries. In this s

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. With a competitive salary of £50-60k plus bonuses, this position offers a chance to make a significant impact on customer satisfaction and retent

You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closel

We’re looking for an experienced Customer Success Manager who can partner deeply with customers, guide meaningful adoption of CyberHQ, and help security leaders achieve measurable business and security outcomes. Build and execute customer success plans aligned with security, risk, and compliance p

Customer Success, Account Management, or related leadership roles, ideally within Capital Markets, Enterprise B2B SaaS, or Financial Data. Title: Customer Success Director. As a senior leader, you will own the end‑to‑end customer success strategy, build high‑performing teams, and define framew

A leading recruitment agency in the UK is seeking a Customer Success Manager for the Construction SaaS sector. The ideal candidate will have 3-5+ years of experience in Customer Success, strong relationship-building skills, and a proven record in managing key accounts. This role focuses on managing

Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long‑term relationships and acting as trusted advisors to our customers. Can guide medium to large customers through achieving their des

Reporting directly to the Global Head of Customer Success, this leader owns the performance, growth, and maturity of Sprinklr’s Technical Success Manager (TSM) team and acts as a strategic transformation partner to Sprinklr’s largest customers in the region. The Senior Director - Customer Succes

The Grind ProvisionPoint is seeking a motivated Customer Success Manager (minimum 3 years in customer service / support roles) to join our growing support and delivery team. There will also be regular in-person co-working sessions with the Customer Success Team, meetings with the wider business and