Customer success jobs in Coventry - Page 6Create job alerts

The role would suit someone who has worked in an operational role, project management, customer relationship management, customer success or senior customer support. Our CSMs also manage new customer onboarding to ensure they are setup correctly and have the promotional materials and training they n

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, C

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

The role would suit someone who has worked in an operational role, project management, customer relationship management, customer success or senior customer support. Liaise with all internal departments (sales, marketing, development, legal content, customer facing legal, customer support) to ensure

A leading software company in the UK is seeking a Customer Success Manager to enhance customer experiences and drive adoption of its software solutions. The ideal candidate will have strong communication skills and experience in customer success management, along with an understanding of AVEVA produ

A digital sampling company based in London is seeking a German-speaking Customer Success Manager to work in a hybrid model. The successful candidate will manage campaigns, liaise with brand partners, and support team members.

A dynamic energy firm in London seeks an outstanding account executive to join their Customer Success Team. Candidates should have over 2 years of customer-facing experience, excellent relationship management skills, and a passion for sustainability.

As Customer Success Team Lead – UK, you’ll lead a team responsible for ensuring customers in the UK achieve measurable success with our platform. Evolve our Customer Success approach, blending tech-touch and high-touch engagement to deliver scalable impact. Proven leadership experience in Custom

A dynamic software company in Greater London is seeking an experienced Customer Success Manager to partner with customers and ensure their success throughout the entire lifecycle. The ideal candidate must have a strong background in customer success and project management, preferably within a SaaS e

Senior Customer Success Manager. Customer Success at Curvestone. You will work closely with our Head of Customer Success to deliver measurable ROI for clients and ensure that Curvestone AI becomes deeply embedded in their critical workflows.

We’re looking for a high-impact Head of Customer Success to lead a team of 11 CSMs and ensure customers realise the full value from the Dext product suite. Reporting to the UK GM, you’ll own Customer Success for Dext UK, setting the strategy, leading the team, and ensuring our customers see real

A leading technology company in Greater London seeks an experienced Manager of Customer Success. Candidates should have strong expertise in customer experience, especially with AI tools, and a solid background in financial analysis. Join this transformative team to help shape the future of customer

A leading consultancy in the financial sector is seeking a Customer Success Director to drive customer satisfaction and revenue growth. The ideal candidate will have over 8 years of experience in Customer Success or Account Management within Capital Markets or B2B SaaS. Key responsibilities include

In this strategic, global role, you will lead customer engagement and the end-to-end customer success strategy for our technology platform across all regions for one of our key global clients. Join to apply for the Technology Customer Success Lead role at adm Indicia. We’re looking for a Technolog

Work closely with Customer Success Managers to onboard, retain and grow customers. Proven 3‑6 years of experience in a customer‑facing role, preferably as a Customer Success Engineer or Technical Support Engineer, with a focus on API products. Customer Success Engineer - EMEA.

Based in London, UK and reporting to the Manager of Customer Success for APMEA and EURI, the Customer Success Engineer (CSE) will help deliver both internal and external education and training programs. Customer Success Engineer, Data Center Learning. We pioneered cloud computing and never stopped i

Partner closely with the entire Customer Success organization to provide a world class customer experience. Work to reduce time to value for the customers by guiding operational workflows for the customers. In this role, you will report to the Manager, Customer Success and Support.

Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field application engineering, customer support, customer experience focused program/project management. Collaborate within the Customer Success team to develop and refine customer s

An innovative startup in the renewable energy sector is seeking a Customer Success Manager to drive value for clients and help them achieve their climate ambitions. This role involves creating customer success plans, addressing challenges proactively, and collaborating with sales and product teams.

A leading technology company in Greater London is seeking a Strategic Customer Success Manager. Join a dynamic team committed to innovation and customer success. The ideal candidate will have over 10 years of experience in customer-facing roles, preferably within B2B or SaaS environments.

Customer Success, Sales, and/or Marketing with a strong track record of driving customer satisfaction and retention. Director of Customer Success, you will act as a trusted advisor by understanding customers’ business and IT objectives, advocating on their behalf, resolving issues, and driving sat

We’re looking for a motivated and detail-driven Junior Customer Success Engineer to join our team. In this role, you’ll work closely with the Customer Success, Engineering and AI teams to support client data operations, optimize workflows, and enhance automation processes. Gain real-world experi

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in

A dynamic software company is seeking an experienced Customer Success Manager to drive adoption and satisfaction across its enterprise customer base in Greater London. The ideal candidate has a strong background in Customer Success or Account Management, excellent communication skills, and the abili

The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and think creatively about strategies to nurture and expand our reach within our customer base. They should also be able to provide insights on customer‑to‑business interactions u

A fast-growing tech company in London is seeking a Customer Success Manager to build relationships with clients and manage communications. The ideal candidate has 3-5 years in SaaS customer management, is detail-oriented, and is adaptable to fast-paced environments.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Our Client, a global VDI vendor is looking for their

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. In this role, you’ll be resp

A cutting-edge technology firm in Greater London seeks a Customer Success Manager to drive customer outcomes and renewals. The successful candidate will manage the customer lifecycle, lead strategic reviews, and act as a product expert. This is a unique opportunity to be part of a passionate team fo

Customer-obsessed: Acts as the voice of the customer internally, advocates for long-term success. Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coordinated communication. You will act as a trusted advisor to our customers, ensuring

An innovative edtech company in Greater London is seeking a Scaled Customer Success Manager to manage a portfolio of UK school partners. The position requires excellent communication skills and an eagerness to support educators in their success. This role is pivotal in ensuring successful implementa

Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Customer Success Managers (CSMs) are responsible for the relationship between ON24 and elite clients. Collaborate closely with product management, R&D, marketing and

Senior Customer Success Engineer (CSE). Solutions Engineering, Technical Account Management, Customer Success Engineering, or Professional Services). Collaborate on customer success plans, executive business reviews, and health checks to highlight technical wins, mitigate risks, and surface expansio

Customer Feedback: Gathering customer feedback and insights to drive product improvements. Customer Success or Account Management role. A customer‑focused mindset, putting customer experience first in every action you take.

A leading software company in London is seeking a Customer Success Manager to enhance customer satisfaction and drive loyalty.

Ideal candidates have a background in customer success and strong communication skills. A leading agriculture technology company seeks a Customer Success Specialist in Chester. The role involves customer onboarding, support, and optimizing farm routines with dairy technology solutions.

Help your customers achieve their business goals and outcomes on the Salesforce platform by coordinating the completion of the Signature Success catalog of services as required for your customer. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s c

A leading insurance company is seeking a Customer Success Manager – Telematics to enhance their telematics programme.

Customer Success, Account Management or Client Services role within a SaaS or tech environment. Customer Success Manager (CSM) (English, Italian and French speaking). Join to apply for the Customer Success Manager (CSM) role at Phyron AI.

As a Customer Success Specialist, you will be responsible for providing a fantastic customer service experience for our UK-based customers. Being fluent in English (written and verbal) with excellent communication skills and previous experience in customer service, it is your mission to provide our

You will create a consistent, premium onboarding and service journey for all customer types, supported by a refreshed Customer Playbook that aligns expectations across commercial, operations and quality teams. This is a newly created role within the Pharmaceutical Operations Unit, designed to build,

A leading FinTech company in London seeks a VP of Customer Success to lead customer lifecycle management post-sale. This role demands 8+ years of experience in Customer Success leadership within a B2B SaaS or FinTech environment.

We are looking for a Customer Success Manager to help secure the long‑term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbe

A global leader in business payments is seeking a Customer Success Manager to enhance customer satisfaction and drive growth. In this role, you will engage proactively with customers to identify needs, resolve challenges, and support customer journey success. The ideal candidate has 3-5 years of exp