Head of customer service jobs in Derby - Page 2Create job alerts

Head of Service - Air Conditioning (AC / HVAC)Job Description Location: Ideally based near High WycombeSalary: £70K to £90K (DOE) + £6K car allowance or company car + bonus + pensionRole OverviewThe Head of Service (AC) is responsible for overseeing the delivery of air conditioning services acros

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

The Regional Head of Customer Service is responsible for leading the Customer Service function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, a

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. As He

A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. This is a pivotal role, within on

Head of Strategic Account Management – Service (NHS & Private Groups). This is a senior leadership role, responsible for leading a team of 6 Strategic Account Managers, owning the performance, retention and growth of a portfolio of high-value, long-term contracts. Driving early-stage renewal plann

Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is looking for a Head of Service Op

Role: Head of Infrastructure and ServiceSalary: CompetitiveLocation: Ipswich (Hybrid - 3 days in office & up to twice per month travel to Glasgow)Fruition are currently recruiting for an experienced Head of Infrastructure and Service for a market leading organisation who are currently undergoing an

Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Dri

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe

We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. If you’re excited by complexity, imperfect starting points, and the chance to shape how millions of custome

Experience in Customer focussed functions / projects such as Claims, Case-management or Customer-service platforms; CRM/queueing/workflow exposure and secure integrations. Technical Project Manager (Customer Service Platforms). The role will drive outcomes across digital claims journeys, case-manage

Applicants should have over 7 years of experience in customer marketing and a strong understanding of SaaS or B2B sectors. A leading hospitality technology provider in Greater London is seeking a Manager, Customer Marketing to drive customer advocacy and engagement. The successful candidate will lea

We are seeking a Head of Customer Operations, you will have extensive experience in customer relations, customer service and operations. Knowledge of customer service software and tools. You will be responsible for leading a team of customer operations executives, defining customer support policies

A multidisciplinary consultancy in Greater London is seeking an Associate Director & Lead Fire Engineer to create and lead a new Fire Engineering service line. This role offers a competitive six-figure salary, flexible working, and clear progression to Director. Ideal candidates have over 8 years of

Lead the management, development, performance and continuous improvement of all Housing services including, Housing Needs & Homelessness, Tenancy Services and Rent, and Private Sector Housing. Chartered membership of the Chartered Institute of Housing (CIH) or working towards CIH or other relevant p

An esteemed charity organization in London is seeking a Head of Individual Giving to innovate and expand fundraising efforts. The position offers a chance to make a significant impact and drive a culture of appreciation for supporters. This role involves developing a sustainable income stream and ov

This role involves overseeing the Customer Success Team, enhancing client relationships, and ensuring exceptional service delivery. A leading insurance provider in Greater London is looking for an experienced Customer Success Team Leader. The ideal candidate will have a background in motor insurance

We are seeking an experienced and influential Head of Service Delivery to lead the operational performance, service delivery functions and strategic development of our FM service model. We are seeking an experienced senior leader to step into our Head of Service Delivery role, driving high‑quality

Own the budget for corporate IT service management and ServiceNow platform operations (licenses, services, tooling, and managed support if used). This role ensures reliable, secure, and scalable IT services that enable business operations, drives service management maturity, and partners across the

A prominent healthcare organization in Greater London is seeking a Head of Service Management to lead service excellence across ITSM and IT Training. The successful candidate will drive strategy and improve service delivery within a complex healthcare environment. With extensive leadership experienc

The ideal candidate will have experience in in-house market research and a strong record of influencing decisions. The position offers a hybrid work model, fostering an inclusive environment for all employees. Join us in driving customer-centric initiatives that impact the business significantly.

The Head of Cyber Advisory & Service Delivery at Apex Group is a senior leadership role responsible for driving the Apex Group cyber security service delivery & Cyber Security Advisory capability and operational delivery across its global financial services, asset management, and fund services platf

Global Head of Customer Experience. Lead resource planning and operational readiness ahead of high‑volume trading periods. CX leader who has already operated ahead of the curve.

A national organization focused on children and families seeks a Deputy Head of Communications. Candidates should have significant experience in communications, a strong track record of advising leadership, and expertise in digital platform development.

A dedicated adoption service in the United Kingdom is looking for a proactive Personal Assistant (PA) to support the Head of Service.

Reporting to the Director of Corporate Services, you will lead the development of the Agency’s People Strategy and the underpinning plans that shape every aspect of our people services. Reporting to the Director of Corporate Services, you will lead the development of an ambitious People Strategy a

A leading recruitment company is seeking a Head of Customer Success to lead strategies for Salesforce SaaS clients. This role offers a salary of up to £67,000, flexible working, and generous holiday allowances including 30 days plus bank holidays. You will drive customer satisfaction and retention,

We are seeking an experienced and strategic communications professional to join us as Deputy Head of Communications, providing senior leadership for the Cafcass communications team, closely working with the Head of Communications and senior leadership. It is an arm’s-length body of the Ministry of

The Global Head of EaaS will be responsible for scaling, industrializing and governing SSIM’s third party ETF manufacturing business across regions. Financial Management: Monitor profitability, cost of manufacturing and operational efficiency. Introduce profitability monitoring and ensure discipli

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Extensive, in-depth experience

A leading financial services provider is seeking a Head of Customer Experience to lead a transformative initiative in how they engage with millions of customers. This senior role requires over 10 years of experience in customer service and operational leadership. You will design a tailored customer

As Head of Finance (Service Charge), you will provide strategic leadership and operational oversight of our service charge finance function. Are you an experienced service charge finance leader ready to shape strategy at scale? This is a pivotal opportunity to lead and modernise a high-profile servi

Northumberland County Council is seeking an exceptional Head of Service for Permanence, Achievement & Reunification to provide visionary leadership across our Cared for Children Teams, Care Leavers Service, Virtual School and Safeguarding in Education functions. As our new Head of Service, you will:

A high-growth tech startup based in London is seeking a Head of Customer Success. In this leadership role, you will build and oversee the Customer Success function from scratch, managing the complete post-sale journey for non-technical clients. This position offers a unique opportunity to define the

Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not‑for‑profits to support some of the most vulnerable members of our society. Head of Customer Success (Salesforce SaaS) – £67,000 – Flexible Location (Remote Availa

Berichtet an: Chief Executive Officer. Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support. Gewährleistung hoher Servicequalität und zuverlässiger Leistung gegenüber Kunden und Partnern.

A local council in Greater London is seeking a Customer Service Advisor to deliver exceptional service in their Housing Contact Centre. Applicants should possess excellent communication skills and empathy, with experience in customer service preferred. Enjoy up to 40 days of paid leave and various e

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

The successful candidate would have knowledge of the Microsoft Office, particularly Excel. My client is looking to recruit a customer service administrator to join the existing team in Aldridge to support the hire desk team and oversee the rental admin duties. Providing clients with updates and info

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits. In this senior leadership role, you will lead a talented team while ensuring e

DEIN NEUES UMFELD**Wir sind ein E-Commerce-Unternehmen und Spezialist für professionelle Zeltlösungen sowie Gartenprodukte – von Partyzelten und Gewächshäusern bis hin zu Weidezelten und industriellen Lagerhallen. Wir pflegen eine offene Kultur, lernen von- und miteinander und bieten zahlreich