Head of customer success jobs in Leeds - Page 3Crear alertas

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. As He

Head of Customer Experience - (26345). You will lead how customers experience Home Group, driving our customer influence, community development and customer experience strategies and setting a bold new direction. You will grow our engagement offer with customers, widen who we listen to, turn insig

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

If you’re exploring the market for an opportunity in a vibrant tech scale‑up, and bring prior experience in SaaS Customer Success, submit an expression of interest so that one of our dedicated recruiters can be in touch when there is a match. The difference? No endless layers of sign‑off. Our

A leading financial solutions provider in the UK is seeking a Head of Customer Operations to lead its B2C strategy. The role offers a salary of 70-85k, annual bonuses, and benefits including private healthcare and flexible working arrangements.

A global EdTech company is seeking a dedicated Head of Customer Success (EMEA) to enhance relationships with educators and manage platform implementations across UK universities. The position requires presence in the London office two days a week and offers a diverse and inclusive workplace.

A leading fintech company in Greater London is looking for a Customer Success Director to build and lead a global team. Ideal candidates should have 6+ years of relevant experience, strong commercial awareness, and excellent leadership skills. Join a dynamic team focused on transforming the customer

Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence. B2B SaaS Customer Success, Account Management, or similar roles. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams.

Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment. Ideal backgrounds include Principal PM, Group PM, or early Director-lev

A global technology leader in the United Kingdom is seeking a Head of Customer Engineering to lead teams responsible for cloud transformation outcomes. The ideal candidate will have extensive experience in cloud native architecture, strong technical leadership skills, and a background in customer en

A leading eyewear company in Greater London is seeking a passionate Head of Retail to lead 18 stores and create a customer-centric culture. This full-time role emphasizes customer experience and requires strong leadership and communication skills. Benefits include generous employee discounts, compli

Head of Customer Contact - Repairs. We’re looking for a passionate, customer‑focused leader to head our Repairs Contact Centre. Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities.

The Head of Customer Operations is a senior leadership role responsible for leading and scaling Moneybox’s core operational delivery teams:. Moneybox is entering a pivotal stage of operational transformation, and this is a unique opportunity to define how we serve customers at scale, building the

A leading subscription management platform in the UK is seeking a Manager of Customer Solution Engineering. This hybrid role requires leading sales strategy and technical engagement with clients, focusing on retention and growth of the customer portfolio. The company offers competitive compensation,

We are seeking a Head of Customer Success for EMEA to drive adoption, value realization, and NDR across the region. Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London. Champion Our Customer:

As a Head of Customer Engineering (CE), you lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Lead a team of CE Manage

We’re hiring a Head of Customer Education Content, to lead the strategy, creation, and impact of the educational content that powers Pipedrive’s customer growth and loyalty. We’re looking for the Head of Customer Education Content that is responsible for all the key customer-facing educational

Organisation Management: Work in collaboration with related Head Office departments for regular reporting of commercial performance, evolution of the competitive landscape, market intelligence, plans for capacity amendments, development of new tools and of new product features. Define and submit rev

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. Head

We strive to ensure that each member of our team, regardless of their department or role, prioritises the success of the customer in every interaction. We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world‑class SaaS

A leading programmatic advertising firm is seeking an experienced Head of Client Success in the UK to build strong client relationships and drive the adoption of innovative solutions. The role requires 7+ years in client success, proven leadership skills, and an understanding of the programmatic adv

A leading executive search firm is seeking a Head of Customer Success UK & Europe to drive customer outcomes and value creation across the region. Ideal candidates should have over 10 years of experience in customer success and demonstrated capability in managing installer networks. Responsibilities

As Head of Client Success, UK, you will be responsible for building strong client relationships, driving adoption of Adsquare’s solutions, and ensuring exceptional service delivery for our clients in the UK market. Ensure the successful onboarding of new clients and drive adoption and ongoing enga

We are looking for a Head of Customer Success to play a pivotal role in shaping how Definely delivers value to customers as the business continues to scale. Define and own customer health frameworks, success metrics, and reporting, creating a single source of truth for customer risk and opportunity.

A leading technology firm in London is seeking a Head of Customer Success to revolutionize customer engagement as they scale. In this senior role, you will own critical customer outcomes, design a scalable success model, and define customer health metrics. Ideal candidates possess B2B SaaS experienc

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Th

Oversee the Voice of the Customer programme – managing NPS, customer satisfaction targets and customer experience roadmaps. Lead Customer Insight Strategy overseeing segmentation, customer journey planning, insight generation and pre-flight evaluation of go-to-market plans. We will make sure that

As Head of Retail & Customer Insights, you will be at the. Head of Retail & Customer Insights. Head of Retail & Customer Insights.

A leading video communications platform is seeking a Customer Success Manager to build and lead a team focused on driving annual recurring revenue through enterprise clients. The ideal candidate will have experience in a B2B SaaS startup, fluency in German, and strong skills in team management and c

A prominent SaaS company in the UK is seeking a Director of Customer Success to lead their Accountancy Vertical. The ideal candidate will have over 15 years of experience in customer-facing leadership within B2B SaaS, particularly in accountancy software. This position offers a remote-first, flexibl

Define and embed the Customer Success vision, creating a culture of value and advocacy. We collaborate as a team to meet the high standards expected of us and demand the best of ourselves through our values. From the rollout of new technologies and managing complex legislation affecting the industry

We are searching for an outgoing, proactive, Head of Customer Service Operations who cares passionately about the experience that our customers receive. Manage and take ownership of the global Customer Love budget across wages and overheads. This position reports into the Customer Love Director and

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and improved marketing. A Head of Customer Experience Who Turns Support Into a Growt

As the Head of Customer Growth, you will be at the forefront of scaling audiences, driving engagement and increasing revenue through innovative, data-driven marketing strategies. They do this through the effective communication of the value of our brands content and products to individual consumers

A fast-growing InsurTech start-up in Greater London is seeking a Customer Success Manager to lead their Customer Success function. The successful candidate will combine strategic relationship management with technical expertise, guiding clients to maximize the value of the SaaS platform. This positi

A global EdTech company in London is seeking a Head of Customer Success (EMEA) to lead the implementation of their platform in UK universities. Ideal candidates will have experience in higher education or EdTech, skill in managing customer success, and enthusiasm for delivering training.

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system

A high-growth HR tech company in the United Kingdom is looking for a Head of Customer Engineering to establish the Technical Success function. This remote role involves managing two teams, overseeing technical customer outcomes, and ensuring effective delivery and enablement. The ideal candidate wil

We’re hiring a Head of Customer Experience. Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. A traditional ‘head of’ strategy role.

As a Head of Customer Engineering (CE), you lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Lead a team of CE Manage

A leading financial technology company in Greater London is seeking a Head of Client Success, Europe. Competitive compensation and opportunities for professional development are offered in a diverse and inclusive environment. This role is crucial for ensuring the satisfaction and retention of instit

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. TMPW is part of PeopleScout, one of the world’s leading RPO providers and a member of the TrueBlue Inc. In this senio

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function. The ideal candidate has 4-7 years of relevant experience in B2B SaaS, a proven ability to build teams, and strong leadership skills. This role offers significant autonomy

Significant experience working within a UK local authority in a senior customer service, customer experience, or customer access role. If this opportunity aligns with your experience and you're ready to lead a high-profile customer service function within a forward-thinking council, we'd love to hea

Head of Customer Success (UK & Europe). Manage Customer Success operations across multiple European jurisdictions. Expansion revenue influenced by Customer Success.

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

A leading homebuilding company in the UK is seeking a Regional Head of Customer Care to lead the Customer Care function. This role involves ensuring high service standards and overseeing a team of customer care professionals. You will collaborate with various teams to improve customer experience and

A leading investment platform company in the UK is seeking a Head of Customer Acquisition to drive and evolve their customer acquisition strategy. The position offers a competitive salary, a hybrid working model, and an array of benefits including extensive holiday entitlement and health plans. The