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Ciao! Are you an experienced manager with a passion for pizza and hospitality? Do you have a strong background in leading teams and ensuring exceptional customer experiences? If so, we want you to lead the way as we expand our pizzerias from Brighton to London! About Us Fatto a Mano is a rapidly growing business, known for serving some of the best Neapolitan pizza in the UK. We use traditional Neapolitan methods to create pizza that people rave about, and we’re passionate about delivering a warm, welcoming experience to every customer. What We’re Looking For Proven Leadership Experience: You’ll have significant experience in a managerial role, ideally within the pizza or hospitality world. Whether you’ve managed a restaurant, a pizzeria, or a busy hospitality team, we want someone who can lead with confidence and passion. Operational Excellence: Strong organizational skills and the ability to manage daily operations while maintaining high standards of service and product quality. Team Development: You’ll be responsible for inspiring, training, and developing our team, ensuring everyone delivers an outstanding customer experience. Charisma & Communication: As a manager, you’ll be the face of the restaurant and need to build strong relationships with both staff and customers. A positive, engaging attitude is a must. Experience with Service & Sales: A strong understanding of hospitality operations, customer service, and sales strategies is essential for success in this role. What We Offer Career Growth: As a rapidly expanding business, there are huge opportunities for career progression. We want you to grow with us and take on even more leadership responsibilities as we continue to expand. Training & Development: External chef masterclass training and an internal management training program to help you build and refine your skills. Perks: Free staff food and drinks, a company discount card, and annual team parties (with a recovery day off afterwards!). Generous Tips: 100% of cash & card tips go directly to the team. Other Benefits: Casual dress code, company events, pension plan, and discounted/free food. Why Join Us? At Fatto a Mano, we’re focused on making the best pizza and delivering outstanding customer experiences. We’re looking for a passionate and driven Floor Manager who can help lead our team to success and ensure we provide the best possible experience to every customer. If you’re looking for a leadership role in a growing business with plenty of room for development, this is the perfect opportunity for you! Ready to take charge and make your mark? Apply now and join Fatto a Mano as we grow!
Since its founding in 2020, HYDSOFT (UK) LTD has focused on providing global IT services, helping businesses reach their full potential. Through tailored IT solutions, HYDSOFT (UK) LTD assist clients in streamlining operations, improving productivity, and driving growth. Due to business growth, we are recruiting a Business Development Executive to support our Director. The job description is as follows: Proactively identify and engage with potential clients to understand their business challenges, technology needs, and strategic priorities; Work closely with the Director to design and present tailored IT consulting solutions that align with client-specific objectives and industry best practices; Collaborate with internal technical and project management teams to scope, customise, and refine proposals that address both immediate requirements and long-term goals; Lead the end-to-end sales cycle, including prospecting, needs assessment, solution presentation, negotiation, and contract closure; Develop and maintain long-term relationships with clients and strategic partners to drive repeat business, referrals, and ongoing collaboration opportunities; Monitor emerging technologies, digital transformation trends, and industry developments to keep the company's offerings competitive and forward-looking; Represent the company at networking events, industry conferences, and client meetings to build brand awareness and identify partnership opportunities; Prepare regular reports and presentations for senior management on business development performance, pipeline status, and market insights. Requirements: Demonstrated experience in business development or sales. Exceptional communication and negotiation abilities. Capable of working both independently and collaboratively within a team. Strong organizational and time management skills. Skilled in using Microsoft Office applications. Salary: From GBP 39,000.00 to 43,000.00 per year If you are a motivated and results-oriented individual with a passion for business development, we would love to hear from you.
Are you an experienced and passionate leader ready to manage some of London's most beloved Italian restaurants?** La Mia Mamma** is seeking a dedicated Restaurant Manager to oversee operations, lead our team, and ensure an exceptional dining experience for every guest. La Mia Mamma is more than just a restaurant; it’s a unique culinary journey. Our concept delivers authentic Italian regional cuisine, prepared and served by real Italian mammas flown in directly from Italy. Responsibilities: - Oversee day-to-day operations and ensure the highest standards of service. - Lead, motivate, and train the team to create a cohesive and effective workforce. - Manage staff schedules and handle recruitment as needed. - Maintain and enhance customer satisfaction by addressing feedback and implementing improvements. - Coordinate with kitchen staff and suppliers to ensure smooth service flow and product quality. - Monitor financial performance, including budgets, sales, and cost control. - Uphold health, safety, and hygiene standards in all restaurant activities. Key Skills: - Proven experience in restaurant management. - Strong leadership and team-building skills. - Excellent communication and interpersonal abilities. - Customer-focused mindset with a passion for exceptional service. - Strong problem-solving and decision-making capabilities. - Financial acumen to manage budgets and control costs. - Ability to work under pressure and maintain composure in a fast-paced environment. - Knowledge of Italian cuisine and culture is a plus. Benefits: - Salary range £38K-£50k depending on experience (incl. service charge) - Opportunities for career growth within our expanding group. - Comprehensive training and professional development in Italian hospitality. - Supportive and dynamic team environment. - Staff meals and discounts at all our restaurants.
We are looking for a Counter Manager in our new opening Pasta counter concession at Central London You will be responsible for leading a sales team, achieving sales targets, and ensuring excellent customer service, also play a crucial role in team leadership, training, and performance management. Key Responsibilities: SALES AND CUSTOMER SERVICES - Meeting daily sales targets and maximizing sales opportunities. - Providing excellent customer service and creating a positive shopping experiences. - Demonstrating products and addressing customer inquiries. - Buildings relationships with customers and promoting the brand. TEAM MANAGEMENT - Leading, motivating and coaching the team - Ensure team members are meeting performance goals - Conducting performance reviews and providing feedback. - Creating and managing staff rotas INVENTORY AND OPERATIONS - Managing stock levels and ensure the counter is well- stocked. - Maintaining a clean and organized sales area. - Ordering and replenishing products as needed. - Monitoring inventory and reporting any issues We are looking for a person approachable, friendly and able to maintain relationship with suppliers and clients. Salary will be up £15 per hour based experiences, up to 40 hours per week. You will need to have Level 3 First AID or if you get the position we will provide for you. This is a great opportunity to join an ambitious organisation and work with our London team. If you feel you are ready to make yourself a great career, we look forward to meeting you.
Yard Sale Pizza are on the search for an experienced Senior Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our 5th store – within touching distance of Shoreditch. As well as our usual casual dine-in and takeaway vibes, we will be serving the local area with our dedicated delivery service, and another exclusive for this site sees us opening a basement bar for a more secluded dining experience, perfect for a date or to rent our the whole area for parties! What will I be doing? - Leading and mentoring a hard working team of chefs in a busy environment. - You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site. - Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team! - You’ll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service. - Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged. - Ensuring that you hit successful GP and portioning figures. - Maintaining 5* Food Hygiene standards. - You’ll be responsible for your team's rota in alignment with budgeted staff costs. - Stock ordering and rotation. What are we looking for? - Someone with masterclass Pizza-making skills with a real passion for pizza! - Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven. - A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills. - Someone who has first-class organisation skills and attention to detail. - Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What’s on offer: - Competitive Hourly Rates. - Full time hours - around 40 per week. - Loyalty incentive - extra 50p per hour paid after 1 years continuous service - Paid overtime. - Holiday paid in days off or in cash. - Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI’s. - Working with a brilliant team in a fast-growing company. - Free pizza on shift and brilliant discounts to enjoy with family and friends. - Staff parties throughout the year. - Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
- Hours: 10–15 hours/week (mornings, evenings and occasional weekends) - Pay: £12–£15/hour + commission About FitLab23 FitLab23 is a women-first strength & conditioning gym that empowers our community to feel confident, strong, and supported. With small-group strength training, boxing, and conditioning, we promote real results in a fun, inclusive environment. Role Overview As our Deputy Gym Manager, you’ll be the right-hand person to Henry and Bee, supporting day-to-day gym operations while helping drive sales, member experience, and content/marketing. You’ll split your time between the gym floor, community engagement, and digital storytelling. Key Responsibilities - Sales & Membership Growth - Welcome potential members, conduct gym tours, and guide prospects through our offers (Ultimate Champion, Athlete, Hero) - Make follow-up calls, manage CRM entries, and close membership sales (with commission) - Support marketing campaigns to generate new leads - Customer Experience & Journey - Ensure world‑class first impressions: greet, assist, and build rapport - Oversee class bookings (via our app) and respond to questions or feedback - Maintain a welcoming, inclusive atmosphere in all gym areas - Content Creation & Marketing - Produce engaging social media content (photos, Reels, Stories) around workouts, member transformations, tips, events - Collaborate on local marketing efforts (e.g., mailers, local ads) to boost visibility - Help grow social presence using best practices—member spotlights, local influencer partnerships, regional hashtags Operational Support - Liaise with coaches to monitor class quality and customer satisfaction - Assist with light admin, membership records, CRM updates - Maintain gym standards—cleanliness, safety, equipment readiness What We’re Looking For - Passion for fitness, strength training or boxing; aligned with our female‑empowerment mission - Proven sales experience: comfortable with phone and in-person lead conversion (1+ year preferred) - Excellent verbal & written communication; strong organisational and time-management skills - Social media savvy: basic photography/video editing and content sense - Confidence in using CRM systems, Microsoft Office apps - Adaptability and drive: able to multitask in fast-paced environment - Flexibility for evening and weekend shifts Why FitLab23? - Join a close-knit, high-energy team that holds community first - Flexible scheduling—ideal for students or part-timers - Competitive pay with commission - Unlimited access to our classes and gym - Real career growth potential within our expanding brand
Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus. London
About Us AD Cargo is a dynamic and fast-growing freight forwarding startup based in London. We specialize in providing reliable and efficient global logistics solutions across air, sea, and road freight. As a newly launched business, we’re on an exciting growth journey — and we’re looking for go-getters to join us at ground level. The Opportunity We are seeking an ambitious and self-driven Business Development Executive to generate new business and build client relationships locally within London. This is a commission-only role with unlimited earning potential and fixed pay opportunities for the right candidate once you've added 5-6 accounts to your client portfolio. If you're hungry for success, eager to learn, and ready to hustle, we want to hear from you — even if you’re a fresher. Full training and ongoing support will be provided. Key Responsibilities 🔹 Identify and approach local businesses to generate new freight forwarding leads 🔹 Build and maintain strong client relationships 🔹 Understand client logistics requirements and propose tailored freight solutions 🔹 Collaborate with the operations team to ensure smooth onboarding and service delivery 🔹 Meet monthly lead-generation and revenue targets 🔹 Represent AD Cargo Hub professionally in meetings and local networking events What We’re Looking For ✔️ Strong communication and persuasion skills ✔️ A proactive, aggressive, and self-motivated attitude ✔️ Willingness to learn the logistics and freight forwarding industry ✔️ Ability to work independently and manage your time effectively ✔️ Based in London and comfortable with field-based/local sales ✔️ Previous experience in B2B sales or logistics is a plus, but not essential What We Offer 💰 100% commission-based role – the more you bring in, the more you earn 📈 Opportunity to grow with a new business and take on larger roles as the company expands 📚 Full training and mentorship provided 🌍 Exposure to the exciting world of global logistics and freight forwarding Ready to build a career from the ground up with real rewards? Join AD Cargo and be a driving force behind our growth. 📩 To apply, send us a message and we can have a chat.
We are looking for experienced waitress to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 1. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 1. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 1. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 1. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 1. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: - Previous experience in a restaurant or shisha lounge environment is preferred - Flexibility to work evenings and Working hours betweImmediate start
Join Our Team at Koshari Street! Are you passionate about great food and exceptional customer service? Koshari Street, a modern and dynamic Egyptian street food restaurant, is expanding! We’re thrilled to announce that we’re hiring for our Cannon Street store in the city of London. Join us and be part of an exciting journey! Why Work With Us? • Great Team Atmosphere:Become part of a family-oriented team that celebrates collaboration and support.• Growth Opportunities:As we expand, so do your career possibilities. We’re committed to helping our team members grow within the company.• Innovative Environment:Work in a fast-paced, modern setting that values creativity and passion for food. Key Responsibilities: • Greet and welcome customers with a friendly and professional demeanor, providing personalized assistance and recommendations.• Accurately take and input customer orders into our system, ensuring a seamless and enjoyable experience.• Prepare and heat food and beverages according to our quality standards and established recipes.• Ensure food safety and hygiene guidelines are consistently followed.• Efficiently manage till operations and process payments for each order.• Assist in opening and closing the store, including maintaining cleanliness and hygiene standards.• Prepare and package corporate orders for delivery with attention to detail. Desired Skills: • Strong hospitality skills with a focus on delivering exceptional customer service in English.• A positive attitude, enthusiasm, and a genuine passion for great food.• Ability to work effectively in a fast-paced environment. Position Details: • Pay Rate:£12–£13 per hour, plus bonuses linked to sales targets.• Full-time Position:Averaging 40 hours per week, Monday to Sunday.• Interviews:We’ll be holding interviews on Thursday—come prepared to showcase your passion and skills! If you’re ready to be part of an exciting and growing team, we want to hear from you! Apply now and join us at Koshari Street, where great food meets great people.
Letting Sales Agent (Birmingham) | Home Made At Home Made we focus on creating a high-performance environment and celebrating success together. This role is part of our field sales team, working together to achieve a common goal of finding the right property for prospective renters and above all, making it a stress free, transparent experience! This is an ideal opportunity for someone looking to accelerate their development with a rapidly growing property technology start-up. This role is a remote role, working within the Birmingham area, with quarterly trips to London to reconnect with the team in person. The role will also require travel outside of Birmingham depending on business requirements (i.e. Manchester, Watford, London). *note that all travel is done through public transport If you are a self starter and someone who thrives with independent working, then this role is the one for you! No prior real estate experience is required, but sales skills and customer service is a must. Salary: Basic £25K + competitive uncapped commission (OTE £40,000+) Working Hours: Tuesday to Saturday 9am-6pm including evening viewing depending on demand. Location: The role involves daily travel across Birmingham using public transport. Additionally, depending on business needs, you will have the opportunity to conduct viewings in major cities such as London and Manchester (no driving license required). You have my attention... tell me more about Home Made! Home Made is the fastest-growing property technology company that is fixing renting for good! By combining technology and a customer-centric approach, we are making the renting experience to be better, safer, and fairer for all. Our work culture is based on driving change, working with integrity, and encouraging a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good! Role responsibilities: The Lettings Agent will play a vital part in developing face-to-face relationships with our customers and delivering high-quality offers on marketed properties. Your responsibilities would include: - Work with our large Build to Rent portfolios and conduct viewings with prospective renters on a daily basis. - Provide strong customer service to prospective renters prior, during and post viewings. From introducing potential renters to their future homes, to supporting them in making that all-important decision, you'll play a pivotal role in shaping their rental experience - Showcase your knowledge and expertise, by highlighting the unique qualities of our properties, from the amenities, room capabilities, building offerings, to the best local parks, coffee shops, bars etc, tailoring your recommendations to each customer's lifestyle. - Diligently and comprehensively record data for client reporting - In quieter times jump on the phone to answer further inquiries – options for additional commission if you book in a viewing, conduct the viewing AND they move in. - Work in partnership with our Account Management teams and Operations teams to get the best out of our properties and operating processes - Head down to our London office on a quarterly basis to connect with the wider team for training and team events. - Be a Home Made culture and values champion internally and externally – professionalism, integrity and customer centricity are key to our Sales Associates standing out from the rest, our expectations are high! About You: - You enjoy the world of sales and embrace a customer-first mentality - Strong communication skills, professional and personable - A self-starter who is driven to succeed and loves hitting targets - You’re a quick thinker and capable of assessing a customer’s needs - Possess fantastic organisational skills so you can manage and prioritise your time/tasks effectively Benefits of working with us: - Competitive Holiday: 24 days leave + your birthday off! - Office events (summer social and Christmas party) - Opportunities to upskill in your career through our Learning and Development Programs - Employee perks – discounts for your favourite stores, cinema etc We are an equal opportunity employer Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law. Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us.
Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.
Key Responsibilities: Manage the daily operations of the cloud kitchen to ensure smooth food preparation and timely delivery. Ensure that hygiene, cleanliness, and food safety standards are strictly followed at all times. Monitor food quality, portion control, and consistency to meet customer expectations. Oversee stock levels, place orders, and check inventory to avoid shortages or wastage. Handle customer enquiries or complaints that may arise via online platforms or phone. Keep track of sales, expenses, and delivery performance to support business goals. Recruit, train, and supervise staff as required.
Job Title: General Manager – Hobson’s Fish & Chips Location: Central London (Charing Cross) Job Type: Full-Time Salary: Competitive, based on experience + performance bonus About Us: Hobson’s Fish & Chips is a well-established, high-volume fast-casual restaurant located in the heart of London’s busiest tourist districts. Known for quality, speed, and consistency, we serve thousands of customers weekly across multiple central locations. We are now looking for a driven, experienced General Manager to lead day-to-day operations and deliver exceptional guest experiences while maintaining operational excellence. Key Responsibilities: Lead and oversee the daily operations of the restaurant, ensuring smooth and efficient service during high-volume periods Manage, train, and motivate a diverse front and back-of-house team to consistently deliver high standards Drive team performance through clear KPIs and accountability, including sales targets, labour cost, and customer satisfaction Manage rotas, shift planning, stock control, and supplier coordination Ensure compliance with food safety, hygiene, health & safety, and licensing regulations Handle customer complaints or escalations professionally and promptly Support recruitment, onboarding, and staff development in collaboration with senior management Report weekly performance metrics and operational updates to ownership Requirements: Minimum 2 years of experience in a management role within a busy restaurant or quick-service environment (experience in fish & chips or high-turnover hospitality preferred) Proven leadership and team management skills Strong understanding of fast-paced service operations, stock and cost control, and customer service excellence Ability to stay calm and focused under pressure Proficiency in rota planning, POS systems (e.g. SambaPOS), and basic financial reporting Flexible availability, including weekends, evenings, and public holidays Eligibility to work in the UK What We Offer: Competitive base salary Quarterly performance-based bonuses Meals on shift Career progression opportunities within a growing brand A central London location with high footfall and brand recognition
Boldly colouring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. KEY ATTRIBUTES Ø Possess a good command of English Ø An excellent verbal manner and proven customer service skills Ø Good knowledge or experience of the hospitality industry Ø Good organisation skills with an attention to detail Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience in food and beverage Ø Previous experience using Micros system Ø Be able to demonstrate experience in complaint handling Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As an In Room Dining Waiter crucial part of your job is not only to deliver food and beverage to the room but also to create memorable experiences, establish a connection and add a personal touch. You work closely with Whatever Whenever, Events, Events, MixBAR and Lounge as we know that team work is how we can achieve outstanding service quality for our guests. You are also involved with individual WOW moments, personal requests and responsible of delivering guest amenities according brand standards. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies Ø Provides guests with exceptional service in order to achieve customer satisfaction Ø Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines Ø Set up and deliver all VIP amenities Ø Service all meetings rooms in accordance with Event orders and established policies and procedure Ø Complete all shift side work as outlined in the hotel’s operating policies and procedures Ø Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales: report all communication to immediate supervisors Ø Perform all cash handling responsibilities in accordance with company policies and procedures Ø Perform any other job- related as assigned. As per business needs and at the request of direct supervisor and/or management, the talent could be required to perform other tasks outside of those listed above.
📍Location: Central London (Edgware Road & Covent Garden) Job Type: Full-Time Start Date: Mid-July (handover provided) Salary: Competitive, based on experience About the Role: Coffee Island, one of Greece’s most recognised specialty coffee chains, is expanding in London. We’re looking for a dedicated and experienced Store Manager to lead operations at our Edgware Road store while overseeing the performance of our second location in Covent Garden. Key Responsibilities: - Lead the day-to-day operations of the Edgware Road store - Provide oversight and performance support to the Covent Garden store - Manage, train, and develop a team of baristas and team leaders - Create and manage staff schedules and rotas - Maintain accurate stock levels and coordinate with suppliers - Monitor daily sales, reporting, and store KPIs - Ensure high standards in customer service, hygiene, and compliance - Liaise with senior management to drive operational improvements Requirements: - Minimum 2 years of management experience in hospitality or retail coffee - Strong leadership, team management, and communication skills - Highly organised and capable of multitasking across two locations - Proficient in POS systems, reporting, and stock control - Hands-on, proactive, and results-driven - Flexible and reliable, with the ability to travel between stores as needed What We Offer: 1. Competitive salary based on experience 2. Full handover and training support 3. A positive, fast-paced environment with strong brand identity 4. Opportunity to grow within a recognised international franchise
CR WHITECHAPEL LTD is seeking a dedicated and experienced Café Manager to lead the daily operations and continue the growth of our established café in Whitechapel. This is a fantastic opportunity for a motivated individual with a proven track record in hospitality management to take charge of a dynamic and customer-focused environment. Key Responsibilities: Manage the day-to-day running of the café, ensuring smooth and profitable operations. Develop and implement rotas, delegate responsibilities, and monitor team performance. Supervise, support, and train team members to maintain excellent service standards. Analyse sales data, customer feedback, and operational efficiency to improve business strategies. Ensure top-tier customer service, resolving complaints and queries effectively. Oversee stock control, liaise with suppliers, and manage inventory to reduce waste and cost. Enforce compliance with health & safety, food hygiene, and all regulatory requirements. Assist in recruitment, onboarding, and training of new staff to build a motivated and high-performing team. Prepare regular reports on performance and provide actionable recommendations. Support marketing and business development efforts, including product launches and promotions. Skills and Experience Required: Minimum 3 years of experience in a similar managerial or supervisory role within the hospitality or takeaway sector. Strong leadership, organizational, and multitasking skills. Excellent communication and interpersonal abilities with a customer-first mindset. Competency in Microsoft Office and basic financial/operational reporting tools. Experience in implementing business strategies to drive efficiency and satisfaction. Solid understanding of food hygiene, safety standards, and legal compliance. Ability to lead under pressure and resolve problems proactively. Motivational leadership style with proven experience in team development. Working Hours:** 37.5 hours** per week
This is a full-time remote role for a Sales Administrator. The Sales Administrator will be responsible for supporting the sales team by processing orders, managing customer inquiries, and providing excellent customer service. Day-to-day tasks include maintaining sales records, coordinating with other departments, and handling administrative duties. The role involves continuous communication with clients and internal stakeholders to ensure smooth sales operations.
Coffee Island is currently looking for full-time Assistant Manager for its store in central London. Job Summary: The Assistant Manager must support the Shop Manager in the successful day-to-day management of the shop in line with the Coffee Island mission, values and procedures ethics. Main Duties: Staff Leadership & Management - Leading and managing staff to carry out their relevant tasks in line with Coffee Island values and procedures. - Deputizing in the absence of the Store Manager. - Ensuring staff are well informed of company procedures and processes. - Being highly knowledgeable of company procedures and processes. - Coaching barista skill development. - Training staff to appropriate standards. - Providing performance feedback. - Taking responsibility for the financial and operational performance of the shop during shift. Shop Operations: - Opening and closing the store. - Cashing up, balancing and reconcile tills. - Resolving customers complaints. - Ensuring customers' orders are taken in an efficient and engaging manner, - Managing stock, ordering, delivering and collecting in conjunction with Store Manager. - Ensuring all work stations operate smoothly and effectively. - Improving shop operations in conjunction with Store Manager. - Being a Head of the Sales areas of the shop (grindery products and corner gifts). Food and Drink: - Performing Lead Baristas functions to ensure the consistent production in high-quality coffee and beverages. - Ensuring food products are consistently prepared to appropriate standards. Financial and Sales: - Ensuring the till is operated in line with relevant procedures. - Acting in the best interest of the business. - Providing daily information for store sales to the manager. - Seeking to minimize costs and maximize the revenue. - Shifting logistics, documentation and communication. Health & Safety and Hygiene - Ensuring that Health and Safety standards are adhered to all times. - Conducting training with staff as required. - Completing appreciate Health & Safety forms and checklists in line with the Coffee Island procedures. Requirements: - High School Diploma - At least 1 year of previous coffee experience - At least 1 year of management experience - Latte skills are preferred - Has a passion for coffee, food and cafe culture - Understands and values the importance of customer care & hospitality - Has a commitment to consistency in quality, speed and intelligent customer service - Has the ability to multitask and work in a fast paced environment - Is a mature & motivated team player - Has a strong work ethic and a proactive attitude - Must be fluent in written and spoken English Benefits: - Competitive wage depending on experience & qualifications· - Extra team incentives & product perks - Specialised training & brewing skills development - Open-door communication - Ability to advance your career - Opportunity to earn certification by the Specialty Coffee Association (SCA)
Key Responsibilities - Identify and develop new business opportunities across key sectors (construction, manufacturing, services, IT) in the UK labour market; - Build and maintain strong relationships with UK employers, establishing long-term cooperation for labour recruitment and placement services; - Promote the company’s human resource outsourcing, labour dispatch, and recruitment services to corporate clients; - Conduct market research and competitor analysis to refine the company’s UK business strategy; - Lead negotiation and drafting of cooperation agreements with business partners and clients; - Represent the company in industry events, networking sessions, and client meetings; - Coordinate with the operations and recruitment teams to ensure smooth client onboarding and service delivery; - Monitor key performance metrics, prepare business reports, and contribute to revenue growth planning; - Assist in managing and training junior staff involved in business development or client support functions. Who we looking for: - At least 3 years of experience in business development, sales, or client relationship management, preferably in the recruitment, labour outsourcing, or HR services industry; - A bachelor’s degree or above in Business, Marketing, Human Resources, or a related field; - Proven ability to identify market opportunities, build partnerships, and negotiate commercial agreements; - Strong communication and interpersonal skills, with the ability to liaise effectively with both UK clients and Chinese-speaking partners; - Excellent organisational and project management skills, with a results-driven mindset; - Proficiency in Microsoft Office and basic data analysis tools; - Fluency in Mandarin and English is essential to serve the company’s bilingual client base.
Key Responsibilities: Supervise daily warehouse and delivery operations to ensure a smooth operation. Allocates tasks and monitors staff performance to maintain efficiency and customer service. Ensures that stock is properly received, stored, and rotated, and that quality standards are maintained. Coordinate with sales and logistics teams to meet customer delivery requirements. Ensure that health, safety, and hygiene standards are strictly followed. Train, guide, and support warehouse staff to maintain productivity. Handle customer enquiries, resolve complaints, and ensure customer satisfaction. Report to the Warehouse/Operations Manager and assist with planning and reporting tasks.
We have a fantastic and exciting position for a dynamic, driven and enthusiastic Assistant Manager to join our restaurant. At Coqfighter we are passionate about food and are determined to serve the best chicken in London and beyond! What we are looking for: - To be passionate about great food, quality service and hospitality. - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of a busy service in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the manager in overseeing daily restaurant operations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability Your Skills: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritise tasks effectively - Strong communication and interpersonal skills You can look forward to working with a dedicated team You will receive a competitive salary and 28 days holiday Amazing Staff meal Referral scheme
Overview DONDON DINING LTD, trading as Buy & Bite, is looking for a proactive and hands-on Restaurant Manager to oversee the daily operations of our fast-paced, modern Asian eatery. The Restaurant Manager will be responsible for ensuring smooth front- and back-of-house operations, upholding high standards in food quality, service, hygiene, and brand presentation. This role requires strong leadership, operational focus, and a commitment to excellent customer service. The ideal candidate will lead the team to maintain consistent performance, ensure customer satisfaction, and support the restaurant’s growth in both dine-in service and delivery through HungryPanda. Key Responsibilities · Manage day-to-day operations of the restaurant, including staffing, inventory, cleanliness, and service flow · Lead, train, and motivate front-of-house and kitchen staff to deliver consistent food quality and excellent customer experience · Ensure full compliance with company policies and food safety regulations · Monitor inventory and coordinate with suppliers for timely restocking · Oversee staff scheduling, attendance, and in-store coordination · Handle and fulfil online orders through the HungryPanda delivery platform · Maintain overall shop presentation in line with brand standards · Address and resolve customer feedback and complaints professionally · Provide regular performance and sales updates to company management Requirements · Previous experience in restaurant or café management, preferably in fast-casual or Asian cuisine concepts · Strong leadership and team management skills · Excellent communication and organisational abilities · Familiarity with POS systems and HungryPanda platform operations · Fluent in English; Mandarin or Cantonese is a plus but not required · Willingness to work flexible hours, including weekends and peak periods
🪷 As the Assistant Manager, you will act as the owner’s right hand, ensuring the smooth daily operation of the salon, supporting the team, maintaining service standards, and handling responsibilities in the owner’s absence. This role requires someone trustworthy, proactive, and aligned with the salon’s family-like culture and high standards of professionalism. 🧭 Key Responsibilities 💼 Team Leadership & Operations Supervise and support nail techs, hairstylists, and front desk (if applicable) Manage staff scheduling, breaks, and attendance Train new team members and guide ongoing staff development Handle conflict resolution calmly and fairly Step in to assist with services or customer interactions when needed 🧽 Salon Standards & Environment Ensure all stations, tools, and common areas meet hygiene and safety standards Conduct regular walkthroughs to keep the salon clean, organized, and aligned with the brand aesthetic Support the setup and closure of the salon each day 💬 Client Experience Greet clients warmly and professionally Handle client concerns or service issues with a customer-first mindset Monitor service quality and overall client satisfaction 📦 Inventory & Supplies Monitor product levels (nail, hair, cleaning, etc.) Place supply orders in coordination with the owner Track usage to minimize waste and ensure stock rotation 📊 Administrative Duties Help track daily sales, appointments, and team performance Provide feedback and reports to the owner Enforce salon policies and procedures consistently Collaborate with the owner on promotions, social media input, or events 🌟 Required Qualities: Strong leadership with a team-focused mindset Professional, reliable, and discreet Exceptional communication and conflict-resolution skills Able to handle pressure and multitask with grace Experience in a beauty or salon environment. Qualified to perform treatments to the standard of the salon. 🧍♀️ Reports To : Danielle, Salon Owner 🧑🤝🧑 Supervises : Nail Techs, Hair Stylists, Front Desk
At Kennedy’s of Barbican, the roles of waiter and sales assistant are integral to delivering the restaurant’s reputation for friendly, efficient service in its casual, welcoming atmosphere. Based on typical responsibilities for these roles in a traditional British restaurant like Kennedy’s, here’s a description of each: **Waiter Role** - Customer Interaction : Waiters greet and seat customers, creating a warm and approachable vibe. They take orders, explain menu items (e.g., fish and chips, pies, or vegetarian options), and offer recommendations, ensuring diners feel informed about the fresh, sustainable seafood and other dishes. - Food and Beverage Service : They serve food and drinks promptly, ensuring dishes like cod with hand-cut chips or sticky toffee pudding are presented well. Waiters also handle special requests, such as dietary accommodations, and check in with guests to ensure satisfaction. - Table Management : Responsibilities include setting tables, clearing plates, and maintaining a clean dining area, both indoors and on the outdoor terrace. During busy periods, like the Whitecross Street food market rush, waiters manage multiple tables efficiently. - Team Coordination : Waiters liaise with kitchen staff to ensure accurate and timely order delivery. They may also assist with takeaway orders, coordinating with delivery platforms like Just Eat or Uber Eats. - Upselling and Engagement : They promote specials, desserts, or drinks to enhance the dining experience and boost sales, while maintaining a friendly, non-pushy demeanor. - Skills and Qualities : Waiters need strong communication, multitasking, and customer service skills. Patience and adaptability are key, especially during peak times when service can slow due to high demand, as noted in some reviews. Knowledge of British cuisine and the menu’s offerings is essential. **Sales Assistant Role** - Takeaway and Counter Service : At Kennedy’s, a sales assistant likely focuses on the takeaway side, handling walk-in orders for fish and chips, pies, or burgers. They ensure orders are accurately prepared, packaged, and handed over promptly. - Customer Interaction : They engage with customers at the counter, answering questions about the menu, portion sizes, or prices (e.g., fish and chips at ~£11.95). They may also process payments and manage phone bookings for dine-in or takeaway. - Order Coordination : Sales assistants work with delivery platforms, ensuring orders are correctly assigned to drivers for services like Deliveroo or Uber Eats. They may also handle online order inquiries. - Stock and Display Management : They ensure the counter area is clean and well-stocked with condiments (e.g., Heinz sauces) and takeaway supplies. They may assist with displaying menu items or specials to attract customers. - Skills and Qualities : This role requires efficiency, attention to detail, and strong interpersonal skills. Sales assistants must handle fast-paced environments, especially during busy market hours, and be comfortable with digital order systems. **Shared Aspects** - Both roles contribute to Kennedy’s reputation for down-to-earth, welcoming service, as highlighted in reviews. They require teamwork, as staff collaborate to manage the restaurant’s open-plan dining area, outdoor terrace, and takeaway operations. - Work Environment : The roles involve working in a lively setting near the Barbican Centre, with shifts covering Monday to Thursday and Saturday (12:00 AM–9:30 PM), Friday (12:00 AM–10:00 PM), or Sunday (12:00 PM–9:00 PM). Flexibility is needed for evening and weekend shifts. - Qualifications : No formal qualifications are typically required, but prior experience in hospitality, a friendly demeanor, and the ability to handle a diverse customer base (locals, tourists, families) are valued.
We are seeking an experienced and dynamic Salon Manager to oversee the daily operations of our salon. The ideal candidate will possess strong leadership skills, a passion for the beauty industry, and the ability to create a welcoming environment for both clients and staff. As a Salon Manager, you will be responsible for ensuring exceptional customer service, managing a team of stylists, and driving sales to achieve business goals. Duties • Develop and implement sales strategies to achieve and exceed revenue targets • Lead and supervise staff to ensure high standards of service and professionalism. • Manage scheduling and appointments to optimise staff utilisation and client satisfaction. • Train and mentor staff in techniques, customer service, and product knowledge. • Oversee daily salon operations, ensuring efficiency and adherence to protocols • Implement marketing strategies to increase client retention and attract new customers. • Handle client inquiries, complaints, and feedback with excellent phone etiquette. • Monitor inventory levels and order supplies as needed to ensure smooth operations. • Ensure compliance with health and safety regulations within the salon. • Establish and maintain relationships with local businesses and event organisers to generate referrals. • Attend industry events and community gatherings to promote the salon and expand its network. • Collaborate with beauty influencers to enhance brand visibility Experience • Proven experience in a managerial role within the beauty or salon industry is essential. • Strong organisational skills with the ability to manage multiple tasks effectively. • Excellent time management skills to prioritise responsibilities efficiently. • Demonstrated leadership abilities with experience in team management and supervision. • Bilingual or multilingual skills are highly desirable for effective communication with diverse clientele. • A passion for sales with the ability to promote products and services effectively. If you are a motivated individual with a flair for leadership in the beauty sector, we invite you to apply for this exciting opportunity as our Salon Manager.
NOYA is a vibrant dining destination specializing in exquisite Japanese and Pan-Asian cuisine, complemented by a lively shisha lounge experience. With a seating capacity of 300, we pride ourselves on providing our guests with outstanding service and memorable moments. We are currently looking for an enthusiastic and skilled Part-Time Waiter to join our dynamic team. As a Part-Time Waiter, you will play a vital role in delivering an exceptional dining experience to our guests. This position is specifically for Fridays, Saturdays, and Sundays, requiring a commitment to providing attentive service, ensuring guest satisfaction, and contributing to the smooth operation of both the restaurant and the shisha lounge. Key Responsibilities: Guest Service: Greet and welcome guests promptly, providing them with menus and information about our Japanese and Pan-Asian cuisine, as well as daily specials and promotions. Ensure a positive and welcoming atmosphere at all times. Order Management: Take accurate food and beverage orders, relay them to the kitchen and bar staff, and ensure timely delivery to guests. Anticipate guests’ needs and provide recommendations as necessary. ** Sales Skills: Utilize strong sales techniques to upsell menu items, special offers, and shisha options, contributing to overall revenue growth. Table Maintenance:** Ensure tables are clean, properly set, and well-maintained throughout the dining experience. Assist with clearing and resetting tables as needed. Collaboration: Work closely with kitchen and bar staff to ensure smooth service and accurate order fulfillment. Communicate effectively with team members to enhance guest experiences. Compliance and Safety: Adhere to all health and safety regulations, including food handling and sanitation practices, to ensure a safe dining environment for guests and staff. Qualifications: Minimum of 2 years of experience in a waitstaff role, preferably in a high-volume restaurant or hospitality environment. Strong interpersonal and communication skills, with a customer-focused approach. Sales-driven mindset with the ability to promote and up sale menu items and special offers effectively. Availability to work specifically on Fridays, Saturdays, and Sundays. Team player with a positive attitude and a willingness to learn. Knowledge of food and beverage service standards; familiarity with shisha service is a plus. What We Offer: Competitive hourly wage plus tips. A dynamic and supportive work environment with opportunities for growth. Employee discounts on food and beverages. Flexible scheduling to accommodate your availability. Application Process: If you are passionate about providing exceptional service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resume and a brief message outlining your relevant experience to us.
Location: Canonbury/Dalston (On-Site Only) Monday–Saturday, 9:00am–7:00pm (overtime Required) We’re a growing sports collectibles business with a strong and loyal community of collectors. After more than a year of consistent growth, we’re looking to scale our fulfilment operations—and that’s where you come in. This is a fantastic opportunity to join a tight-knit team and play a key role in getting exciting, high-value items into the hands of passionate fans across the world. What You’ll Be Doing: Working with the rest of the fulfilment team, you’ll ensure every customer receives the right items, safely packed and dispatched on time. You’ll be involved at every stage of the fulfilment process: Sorting collectible cards (mainly sports, especially football) into categories by team, player, or product type Matching customer orders using shipments database. Selecting appropriate packaging materials for each order to ensure safe transit Printing labels and preparing parcels for collection by couriers Working to tight daily deadlines to ensure same-day packing of previous day’s sales Maintaining high standards of organisation, cleanliness, and accuracy in the workspace Collaborating with team members to streamline processes and resolve issues as they arise We’re Looking For Someone Who Is: Highly detail-oriented with strong organisational skills Experienced in a fulfilment, warehouse, or packing role Able to work quickly without compromising accuracy Comfortable using online systems to manage orders and print labels Flexible with working hours – this role includes overtime during busy periods Reliable and punctual, with a strong sense of responsibility A team player who takes pride in doing a great job Bonus: Has a good knowledge of football, especially teams and players (advantageous, but not essential) The Details: Training provided, with opportunities to grow in a fast-scaling business Supportive, friendly team environment If you love working behind the scenes to make sure things run like clockwork—and you want to be part of a passionate and growing team—this could be the perfect role for you. Apply today and help us bring joy to collectors, one perfectly packed parcel at a time.
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.
Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.
Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*
Salary: £44,000pa Restaurant Manager - Premium Food Hall Lead the front-of-house experience at a standout restaurant sites within a rapidly expending hospitality group that’s challenges the status-quo in London Be at the forefront of guest interactions, and ensure that every arrival, seating, and farewell is executed with precision and warmth. Your floor team is the heart of this high-energy venue, creating an unforgettable experience. Is this challenge sounds like you? – come have a chat! Key Responsibilities: - Oversee all restaurant operations, ensuring smooth and efficient service. - Lead, train, and motivate your teams. - Manage rota, team performance, and development/training. - Ensure compliance with health and safety regulations. - Work with the GM to develop and implement service strategies. - Drive sales and profitability through effective operational management. What We’re Looking For: Proven experience as a Restaurant Manager in a fast paced, premium branded restaurant Strong leadership and people management skills. Solid understanding of restaurant operations. Ability to work in a fast-paced environment and stay calm under pressure. Flexibility to work evenings, weekends, and holidays as required. A working knowledge of SevenRooms Right to work is essential.
The role of Project Coordinator involves providing essential support to Account Managers (AMs) and Sales Managers (SMs) to deliver outstanding client service within the Sales Team. Key responsibilities include preparing precise and timely quotes, coordinating with suppliers to obtain pricing and necessary product information, and ensuring compliance with industry regulations. Success in this role requires exceptional organizational skills and keen attention to detail to manage project-related tasks effectively and efficiently. Key Responsibilities: Quoting: - Prepare, update, and revise quotes with accuracy and in a timely manner. - Interpret handover instructions with precision, ensuring a clear understanding of project requirements and expectations. - Collaborate with AMs and SMs to analyse customer schedules and finalize quote specifications when necessary. - Coordinate with suppliers to gather product pricing and technical details on feasibility and suitability. - Maintain clear and proactive communication with AMs and SMs to inform them of critical updates, delays, or missing information. - Ensure all communications and quote-related documentation are properly organized and accessible. - Actively follow up with suppliers, AMs, and SMs to minimize delays in project timelines. Other Sales Support Tasks Include: - Prepare and organize Operations & Maintenance (O&M) documents, including: Product Data Sheets, Fire-Resistance Certificates, Upholstery Care Guidance. - Develop Box Labelling Instructions for specific projects to assist the purchasing team. - Prepare finish swatches and showroom samples for meetings / project sign-offs. - Check product lead times and stock availability when required for project planning. Skills and Qualifications: - Strong organizational and multitasking abilities. - High attention to detail and accuracy in all tasks. - Excellent communication and interpersonal skills to liaise effectively with internal teams and suppliers. - Ability to work under pressure and meet deadlines.
Duties and Responsibilities: · Recruit, train, and supervise store staff, ensuring they are knowledgeable about products and customer service standards. · Schedule staff shifts and manage employee performance, providing feedback and conducting performance evaluations. · Stay informed about new products, trends, and competitors in the card and gift industry to provide valuable insights and recommendations. · Ensure the store is clean, organized, and visually appealing, adhering to company standards for merchandising and displays. · Oversee inventory management, including stock ordering, receiving, and merchandising to ensure optimal product availability. · Manage daily operations, including cash handling, banking, and maintaining accurate financial records. · Plan and execute in-store promotions and marketing initiatives to attract customers and boost sales. · Prepare and manage the store budget, monitoring expenses and revenues to ensure financial targets are met. · Participate in community events and initiatives to promote the store and its offerings. · Address and resolve any conflicts or issues that arise among staff or with customers in a professional manner. Skill/experience/qualifications: · Ability to lead, motivate, and develop a team, fostering a positive and productive work environment. · Excellent verbal and written communication skills. · Strong organizational abilities to manage multiple tasks, prioritize responsibilities, and maintain store operations efficiently. · Proficiency in budgeting, financial reporting, and inventory management. · Previous relevant experience. · A relevant bachelor’s or master’s degree.