We are seeking a motivated and hands-on Supervisor / Team Leader to oversee daily operations and support our team. The ideal candidate is a natural leader with a passion for customer service, team development, and maintaining a smooth, efficient, and positive work environment. Responsibilities: Supervise daily front-of-house operations Lead, coach, and support staff to deliver excellent service Act as the main point of contact for staff during shifts Ensure compliance with company policies and health & safety standards Handle customer concerns and resolve issues in a professional manner Assist with scheduling, training, and onboarding new employees Monitor inventory and assist with ordering supplies when needed Collaborate with management to implement procedures and improve performance Maintain a clean, organized, and welcoming environment Requirements: Proven experience in a supervisory or leadership role (hospitality or retail preferred) Strong communication and problem-solving skills Ability to lead by example and motivate a team Organized, reliable, and able to work under pressure Flexible availability, including evenings, weekends, and holidays Familiarity with POS systems and basic reporting
**Job Title: Bar manager Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: part time About Us: Exciting new bar and lounge! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 25 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
JOB ROLE STARTS SECOND WEEK OF SEPTEMBER REGISTRATION/INTERVIEW TO BE HELD ON 9TH &10TH OF SEPTEMBER 🍸 Bartender Wanted – £12.21–£12.41/hr | Flexible Hours | Events Work Location: Various London Venues | Type: Temporary Agency Staff We are looking for experienced Bartenders join our vibrant team across a range of exciting events and hospitality venues. If you’ve got a passion for great service and know your way around basic cocktails and a MICROS till, we want to hear from you! What We Offer: ✔️ Competitive pay: £12.21–£12.41 per hour ✔️ Flexible shifts to fit your schedule ✔️ Work at high-profile events and venues ✔️ Be part of a dynamic, friendly agency team What You Need: 🔸 Previous bartending experience 🔸 Basic cocktail knowledge 🔸 Familiarity with MICROS POS systems 🔸 A positive attitude and reliability
Job Title: cocktail bar staff Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Exciting new bar and lounge! September opening! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 21 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: 8th September 2024 Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
We are seeking a dynamic HR Associate to support our Global Resources team in a temporary, full-time position with remote working options. Fluently English Writing and Speaking. Key Responsibilities: HR Platform Support: Assist in rolling out a new HR system, uploading data, testing functionality, and answering queries. Recruitment & Onboarding: Manage job postings, interview schedules, and onboarding processes for new hires. Leave Management: Log leave requests and ensure compliance with policies. HR Advisory: Handle internal queries and draft necessary documentation.
Are you ready to play a vital role in the world of e-commerce logistics? Join our dynamic team as a Warehouse Operative based in Tottenham—part of a growing network supporting operations across multiple locations. This is more than just a job—it’s an opportunity to be at the heart of the online shopping revolution, helping customers receive their orders with speed, accuracy, and care. No Experience Needed – Full Training Provided We welcome applicants from all backgrounds—no prior warehouse experience is required. You’ll receive one full week of paid training to get you up to speed on everything you need to succeed in the role. What You’ll Be Doing As a key member of our warehouse team, your responsibilities will include: Receiving and inspecting incoming goods – Carefully check deliveries for accuracy and quality before logging them into our system. Organising and storing stock – Sort items neatly, label products, and help with inventory management. Picking and packing orders – Use scanners to retrieve customer items, then pack them securely with accurate labels and documents. Shipping and dispatch – Prepare orders for dispatch, liaise with couriers, and ensure timely delivery. Maintaining a clean, safe environment – Keep aisles clear, sanitise workspaces, and follow all safety protocols. Recording and stock control – Use Warehouse Management Systems (WMS) to log stock, conduct audits, and report any discrepancies. General support – Help with returns, stock rotation, basic admin tasks, and onboarding new team members when needed. What You Bring to the Table We’re looking for people who are: Detail-oriented – Accuracy is key when packing and shipping Physically fit – You’ll be lifting, moving, and standing for most of your shift Reliable & team-focused – Strong communication and a positive, can-do attitude Quick to learn – You’ll be trained on systems and processes during your first week Health & safety aware – You understand or are willing to learn safe warehouse practices Bonus if you have: experience using forklifts or pallet trucks (but it’s not essential) Why This Role Rocks No experience? No problem – You’ll be fully trained and supported from day one Earn while you learn – The 1-week training period is fully paid Career progression – Many warehouse staff move into senior or operational roles Competitive pay – Fair hourly rates, shift premiums, overtime, and potential benefits like pensions, life insurance, and wellness programs (location-dependent) Supportive culture – We value teamwork, training, and internal growth Opportunities to relocate – Tottenham is just the beginning—there are openings across our wider network Ready to Join Us? If you’re dependable, detail-oriented, and excited to be part of the e‑commerce logistics revolution, we’d love to hear from you. No experience needed—just bring your energy and eagerness to learn. 📧 Send us your CV, and let’s explore how you can become a vital part of our warehouse team—starting in Croydon, with the potential to grow across our expanding network.
Are you a highly motivated and customer-focused individual looking for a concierge role in a residential development? Our expanding management company is seeking a dedicated Concierge to join our team at a private residential complex in Canary Wharf. This full-time position starts from September onwards. About the Role As a Concierge, you'll be the welcoming face of our complex, providing exceptional service to residents and visitors. You'll play a crucial role in maintaining a secure, efficient, and welcoming environment. Key Responsibilities: Greet residents and guests, and expertly handle enquiries via phone, email, and in-person at the desk. Screen all visitors and contractors, ensuring proper authorization. Report any suspicious behaviour, monitor CCTV, and conduct regular patrols of internal and external communal areas, including Health & Safety checks. Manage the release of packages, handle apartment keys, and verify parking permits. Accurately log all events and relevant information in the daily diary. Report all incidents, including Health & Safety, security, maintenance, and cleaning issues promptly. What We Offer Salary: £27,496 per year. Shift Pattern: a 4 days ON, 4 days OFF. Hours: 12-hour shifts from 7:00 AM - 7:00 PM. Holiday Entitlement: 20 days of annual leave. Uniform: Provided after successful completion of a 6-month probation period. We're Looking for Someone Who Is: Possesses a strong command of both spoken and written English. IT literate, as our operational and communication systems are IT-based. Able to work effectively on your own and manage pressure with ease. Always well-presented with excellent timekeeping. Flexible and able to respond to varying situations. Demonstrates a genuine understanding of customer care and applies it in practice. Resides no further than 1 hour from the Canary Wharf development. Holds a valid passport and the right to work in the UK. All listed requirements are minimum criteria for this role. If you do not meet any of the above, please do not apply. We will review all applications and contact suitable candidates to arrange an interview.
We are seeking a skilled and dedicated Vehicle Technician to join our team. The ideal candidate will possess a strong mechanical knowledge and be proficient in using both hand tools and power tools. As a Vehicle Technician, you will play a crucial role in ensuring the safety and functionality of vehicles through thorough inspections, repairs, and maintenance. Duties:- Conduct comprehensive inspections of vehicles to identify issues and determine necessary repairs. Perform routine maintenance tasks, including oil changes, brake checks, and tyre rotations. Utilise hand tools and power tools effectively to carry out repairs and replacements. Diagnose mechanical problems using diagnostic equipment and recommend appropriate solutions. Maintain accurate records of work performed on each vehicle. Ensure compliance with safety regulations and maintain a clean working environment. Collaborate with team members to enhance service efficiency and customer satisfaction. Experience:- Level 3/City & Guilds or NVQ/IMI with proven experience as a Vehicle Technician or similar role is preferred. Working to a dealership/specialist standard. Strong mechanical knowledge with the ability to troubleshoot various vehicle systems. Proficiency in using hand tools and power tools safely and effectively. Excellent problem-solving skills and attention to detail. Ability to work independently as well as part of a team in a fast-paced environment. To take pride and care with customers' vehicles. If you are passionate about vehicles and possess the necessary skills, we encourage you to apply for this exciting opportunity to contribute to our team as a Vehicle Technician.
About the Business We are a new food brand focused on delivering high-quality tacos, burritos, and sides; all made fresh daily and available through platforms like Uber Eats and Deliveroo. We're looking for a dependable, experienced cook to join us from day one and help establish a clean, consistent, and efficient kitchen operation. You will be working closely with the owner of the brand, especially during the early stages, with ongoing support in training, setup, and day-to-day service as the business grows. Role Overview You will be responsible for food preparation, cooking, assembling orders, and maintaining kitchen hygiene and organisation. This role is ideal for someone confident working independently and experienced in fast-paced kitchen environments. Duties 1. Prepare and cook a variety of meals according to established recipes and menu specifications., 2. Ensure all food is prepared in compliance with food safety regulations and hygiene standards., 3. Assist in the planning of menus, taking into consideration dietary restrictions and seasonal ingredients., 4. Maintain cleanliness and organisation of the kitchen area, including proper storage of food items., 5. Collaborate with other kitchen staff to ensure smooth operations during service periods., 6. Monitor stock levels and assist with inventory management. Requirements 3. Proven experience as a cook in a restaurant, café, food truck, or similar setting, 4. Strong understanding of food safety practices and modern culinary techniques, 5. Ability to work efficiently in a fast-paced kitchen while maintaining high standards, 6. Excellent organisational skills and attention to detail in both prep and presentation, 7. Strong communication skills and a team-focused mindset, 8. Flexibility to work varied shifts, including evenings and weekends as needed, 9. Right to work in the UK Working Hours • Standard shifts: 11:00am - 8:00pm (with a proper break included), • Late shifts (1 - 2x/week): 11:00am - 12:00am (with a proper break included), • One full day off per week guaranteed, • We value your time and prioritise a sustainable, respectful work rhythm Training Paid training sessions will be held to ensure you're fully familiar with the menu, prep systems, food safety routines, and kitchen layout If you're passionate about cooking and excited to be part of a new and growing food brand, we’d love to hear from you. This is a chance to help shape something from the ground up in a dynamic, supportive kitchen environment, with direct support from the owner as you settle into your role.
Job Opening: Karaoke Box: Bar-Supervisor, Bartender. Location: 12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a Karaoke Bar Supervisor. Responsibilities: • Oversee daily operations of the karaoke bar, ensuring a smooth and enjoyable experience for guests., • Manage staff schedules, training, and performance evaluations., • Coordinate and host karaoke events, encouraging participation and maintaining a lively atmosphere., • Makinging Coctails, and training staff where nesesalry., • Handle customer inquiries, feedback, and complaints with professionalism and courtesy., • Maintain inventory and order supplies as needed., • Ensure compliance with health and safety regulations., • Collaborate with management to develop promotional strategies and special events. Qualifications: • Previous experience in hospitality or entertainment management preferred., • Excellent leadership and interpersonal skills., • Strong organizational and multitasking abilities., • Passion for music and a knack for creating fun, engaging environments., • Be positive and have an approachable manner, • Ability to work flexible hours, including nights and weekends., • Proficient in basic computer applications and POS systems. What We Offer: • Competitive salary and performance service charge, • A dynamic and supportive work environment., • Opportunities for career growth and development., • Discounts on food, drinks, and private karaoke rooms, 50%off., • Company pension, • Christmas parties, • A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar Supervisor role, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please bear in mind we do evening shifts between 6PM-3AM, and sometimes morning, flexibility in requred.
Taking and managing bookings, prioritising luxury customer service including greetings and advertising the salons services. Must have experience in managing booking systems as well as social media platforms. We are looking for someone to be the face of our salon that includes creating content as well as being involved in content needs to be flexible with hour's Must be expert in English speaking.
We are seeking a motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a key role in helping customers find the right products or services, answering inquiries, and ensuring a smooth and positive sales experience. Key Responsibilities: Greet and assist customers with a friendly and professional attitude Understand customer needs and recommend suitable products or services Explain product features, benefits, pricing, and promotions Meet or exceed sales targets and performance metrics Maintain a clean, organized, and well-stocked sales area Handle customer questions, complaints, and returns professionally Process sales transactions accurately using the POS system Build and maintain strong customer relationships to encourage repeat business Stay up-to-date on product knowledge and company offerings Requirements: Previous experience in sales or customer service is a plus Strong communication and interpersonal skills Ability to work in a fast-paced, target-driven environment Basic math and computer skills High school diploma or equivalent (preferred) Positive attitude, reliability, and teamwork
As an office manager you will oversees the smooth operation of an office environment, managing administrative procedures, coordinating staff, and ensuring a productive and safe workplace. They are responsible for a wide range of tasks, from managing office supplies and facilities to supervising staff and implementing office policies. Here's a more detailed breakdown of common office manager duties and responsibilities: General Office Administration: Organizing and coordinating office operations: This includes setting up and maintaining office procedures, streamlining administrative tasks, and ensuring efficient workflow. Managing office supplies and equipment: This involves ordering supplies, maintaining inventory, and ensuring all equipment is in good working order. Handling correspondence and communications: This includes managing phone calls, emails, and other forms of communication, both internally and externally. Managing office budgets and expenses: This involves tracking expenditures, preparing reports, and ensuring the office operates within budget. Maintaining office facilities: This includes overseeing the maintenance and upkeep of the office space and equipment, ensuring a safe and comfortable working environment. Implementing and maintaining office policies and procedures: This ensures consistency and clarity in how the office operates. Staff Management: Supervising and training staff: This includes delegating tasks, providing guidance, and evaluating staff performance. Assisting with onboarding new employees: This involves ensuring new hires have the necessary resources and support to be successful. Managing employee schedules and time off requests: This ensures adequate staffing and minimizes disruptions to workflow. Other Key Responsibilities: Organizing meetings and events: This includes scheduling, preparing materials, and coordinating logistics. Greeting visitors and providing customer support: This involves creating a positive first impression and ensuring visitors are well-attended to. Managing vendor relationships: This includes negotiating contracts, managing invoices, and ensuring timely payments. Ensuring compliance with health and safety regulations: This includes implementing and maintaining safety procedures, conducting risk assessments, and ensuring a safe working environment. Developing and implementing office procedures: This may involve creating new systems for record-keeping, communication, or other administrative tasks. Preparing reports and presentations: This involves compiling information, analyzing data, and presenting findings to senior management. Supporting HR and finance functions: This may include assisting with payroll, employee records, and other administrative tasks. Skills and Qualifications: Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to multitask and prioritize effectively. Experience in staff supervision and training. Knowledge of office management procedures and best practices. Strong problem-solving and decision-making skills. Ability to work independently and as part of a team. Essential: You must have a degree in management or equivalent. You must have 3-5 years experience of management or administrative. you must enjoy the ability to negotiate in regard to frame agreements, sourcing contracts for the company business. You should have a dynamic and persuasive personality.
We're looking for a Waiter Waitress to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Waiter Waitress! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC PERKS: Flexible working hours available Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprenticeship schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Group wide Learning and Development opportunities WHAT YOU'LL NEED Waiter Waitress experience in a similar high-end venue Good level of English and comfortable with guest interaction WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. If you are interested in being our new Waiter Waitress please click apply!
Job Role: Fabric Sales Assistant Position Summary: As a Fabric Sales Assistant, you will support the day-to-day operations of a fabric or textile retail environment. Your primary responsibility is to assist customers with product selection, provide knowledgeable recommendations, and help maintain an organized, welcoming store atmosphere. This role also includes basic cleaning duties to ensure the sales floor is tidy and presentable at all times. Key Responsibilities: Sales & Customer Service Greet and assist customers in a friendly, professional manner. Understand fabric types, uses, and care instructions to provide accurate information. Help customers select fabrics based on their needs (e.g. sewing, upholstery, fashion). Cut fabric to specific lengths using measuring tools with accuracy. Handle sales transactions using the point-of-sale (POS) system. Stock Management Restock shelves and fabric displays. Organize fabric rolls or bolts according to color, type, or size. Assist with inventory checks and stockroom organization. Cleaning & Store Maintenance Keep the sales floor clean, including sweeping, dusting, and wiping down counters. Ensure cutting tables and equipment are clean and free of fabric debris. Tidy displays and keep fabrics neatly folded or rolled. Empty bins and dispose of fabric scraps or waste appropriately. Maintain a clean and safe work environment for both staff and customers. Skills and Requirements: Basic knowledge of fabrics and textiles (training will be provided). Strong communication and customer service skills. Attention to detail, especially when measuring and cutting fabric. Ability to stand for long periods and lift rolls of fabric when needed. A proactive attitude toward cleaning and store upkeep.
you play a key role in creating a welcoming and enjoyable dining experience for our guests. This position is perfect for someone who enjoys working in a fast-paced, customer-focused environment and takes pride in delivering excellent service. Key Responsibilities: Greet guests warmly and ensure they feel comfortable and attended to Present menus, explain specials, and answer any questions about food and beverages Take accurate food and drink orders and enter them into the system promptly Serve meals and beverages efficiently and courteously Check in with guests during their meal to ensure satisfaction Handle payments and thank guests as they leave Maintain cleanliness and organization of tables and service areas Work closely with kitchen and bar staff to ensure smooth service What We’re Looking For: A friendly, professional attitude and strong communication skills The ability to multitask and stay calm under pressure A team-oriented mindset and a strong work ethic Previous experience is a plus, but we’re happy to train the right person Availability to work evenings, weekends, and holidays as needed
Housekeeping Office Coordinator – Immediate Start 5-Star Hotel | Central London We are currently looking for a Housekeeping Office Coordinator to join a prestigious 5-star hotel in Central London immediately. About the Role: Full-time, permanent position, 8 hours shifts between 6:30am and 23:00pm Supporting the Housekeeping team with daily coordination and admin tasks Working with the Opera Cloud System Communicating confidently by phone and in person in a busy luxury hotel environment Requirements: Previous experience in Housekeeping is essential Experience in a similar coordinating role is highly desirable Good working knowledge of Opera Cloud System Basic spoken English — must be confident communicating with guests and team members Available for full-time work only!!! If you have the right experience and are ready to start immediately, we would love to hear from you!
🍽️ Head Chef 📍 Location: Seven Sisters, N15 💷 Pay: £36,500 – £42,500 per annum 📆 Contract: Full-time | 45–48 hours per week 🌟 BENEFITS FOR YOU • 24/7 online private GP support — your wellbeing matters, • Free meals & soft drinks on every shift — because food is love, • Birthday gift vouchers, • Staff discounts when dining with friends & family (up to 3 guests), • Fun, inclusive team socials — karaoke, bowling, roller disco, and more, • A collaborative, values-driven culture where you can be yourself, • The chance to shape an award-winning, fast-growing restaurant brand 🧑🏽🍳 YOUR ROLE As Head Chef, your responsibilities will include: • Lead, motivate, and develop your kitchen team, • Run service and lead the pass, • Ensure Food Safety & Health & Safety compliance, • Conduct kitchen audits, • Manage stock control and COGS, including wastage, • Meet KPIs, • Be a Chuku’s ambassador — sharing your passion for food and culture with the team and guests 🧠 WHAT YOU'LL BRING • 4+ years’ chef experience, including 2+ years in leadership, • Proven ability to lead with care and confidence, lifting those around you, • Experience managing suppliers, stocktaking, and flexible with new systems, • Strong understanding of profit & loss and labour management, • Calm communicator under pressure, • Genuine love of food and people No need to know Nigerian or West African cuisine — bring your passion and hunger to learn, and we’ll teach you the flavours. 🎉 WHO WE ARE Chuku’s is about culture, community, and cuisine. What started 10 years ago as a brother and sister pop-up with a dream to share the spirit of Lagos in London has grown into a flagship restaurant in Tottenham — full of colour, energy, and afrobeats, serving vibrant Nigerian dishes made for sharing. With big ambitions and a second site on the horizon, now’s the perfect time to join a team that believes in new possibilities — building something bold, joyful, and lasting. Every dish is a conversation. Every guest is family. Every team member matters. We support each other, value everyone, and make real connections — through our food, with each other, and the world around us.
🕐 Job Type: Full-Time | Monday–Friday (Saturdays optional) Factory LDN isn’t your average garage. From diagnostics to engine rebuilds, detailing to performance upgrades — we live and breathe cars. Now, we’re looking for a skilled Car Mechanic to join the team. 🚗 What You’ll Be Doing: Diagnose faults across all makes and models using the latest tools and diagnostic equipment (we have diag machines in house) Perform everything from basic servicing to complex mechanical repairs Carry out engine work, brake and suspension overhauls, clutches, exhausts, and more Maintain service records and customer notes via our digital systems Provide clear, honest communication to customers when needed Keep the workspace clean, safe, and aligned with our main-dealer-level standards 🧰 What We’re Looking For: Minimum 5 years' experience as a qualified vehicle mechanic Confident across all major brands, from German to JDM Strong diagnostic skills and experience using diagnostic tools A genuine passion for cars – if you’re a petrolhead, you’ll fit right in Full UK driving licence Ability to work independently and as part of a growing team Full English speaking & writing 💥 Bonus If You Have: Experience with engine rebuilds, turbo conversions, or remapping MOT certification (not required, but welcome) 🕐 Job Type: Full-Time | Monday–Friday (Saturdays optional)
We are looking for a reliable and experienced Self-Employed Electrician to undertake a wide range of electrical maintenance and installation work across in housing properties. The role involves installing electrical systems , with a strong focus on safety, compliance, and customer satisfaction.
We want hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step- we offer a training programme for all our assistants to develop their skills and become one of our future general managers. WHAT'S IN IT FOR ME? • Flexible shifts - to fit around the other important things in life., • Love dining out? You'll love it even more with a 25% discount across all our restaurants., • Never a dull moment - fun, laughs andWe want hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step- we offer a training programme for all our assistants to develop their skills and become one of our future general managers. WHAT'S IN IT FOR ME? • Flexible shifts - to fit around the other important things in life., • Love dining out? You'll love it even more with a 25% discount across all our restaurants. WHAT WILL I BE DOING? AS A SUPERVISOR... - Working with our General Manager and Assistant Managers in developing our teams - Delivering smooth service throughout the day - Helping in recruiting new staff - Doing stock takes - Learning how to write rotas in line with budgets - Fully understanding systems like Design my Night, Stocklink, S4 labour and CPL - Keeping venue to the highest standards - Ensuring that the highest standards of the cleanliness are maintained - Making sure all invoices are correctly entered on to the system ALBION AND EAST VALUES We live by 5 core values. We expect all our staff to live and promote these values: 1. Be Nice 2. Always be available 3. Always do what you say you are going to do to 4. Say hello and goodbye 5. Tell the truth
Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries Managing salon emails ,Taking payments, issuing receipts, and managing the till Ensuring the front-of-house and reception area are always clean, tidy, and inviting Supporting stylists and management with day-to-day tasks Keeping track of retail stock at the front desk and assisting with product sales Helping coordinate a smooth and professional flow of daily operations What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon, spa, or hospitality setting is ideal but not essential) A genuine passion for delivering excellent customer service Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation Ability to multitask, stay calm under pressure, and manage time effectively Tech-savvy and comfortable using booking or POS systems (training provided) A team player who’s willing to go the extra mile for clients and colleagues
Studio Manager Role – Job Description Location: Bushey/Watford, London Hours: 5 days a week (Wednesday – Sunday) Salary: Competitive, based on experience About us Circular Threads is the UK’s first curated marketplace for preloved South Asian fashion, dedicated to promoting sustainability and community within the fashion industry. We are looking for a motivated and organised Studio Manager to oversee our studio operations and lead customer appointments. Role Overview The Studio Manager will be responsible for managing day to day operations of our studio including inventory management, customer appointments, seller management and event preparation. This role is crucial in ensuring the studio and inventory is managed smoothly while maintaining excellent customer service across the business. Key Responsibilities The Studio Manager role will lead all aspects of the studio and will have responsibilities (including but not exclusive to): Customer Management & Sales: • Managing our WhatsApp business / customer support management, • Stock Management: Responsible for using the valuations calculator, approving and rejecting items based on popularity, previous sales history and availability, • Appointment coordination: Lead appointments with potential buyers, ensuring a welcoming and informative experience, in-depth knowledge of outfits is required, • Taking appointments & facilitating sales, • Improving shopping experience through customer feedback and service enhancement Seller Management: • Manage seller forms (Standard / VIP applications and processing), • Managing issues with sellers (e.g. faulty items, disputes, quality concerns), • Manage VIP 8 week process – measurements/drop offs/returns/collections, • Manage boutique partnerships (communication, spreadsheets, pricing, 8-week cycle), • Input into tech team for automating seller form processes Inventory & Database Management: • Manage Airtable and Shopify uploads of new items, • VIP management: Manage incoming and outgoing VIP items by checking quality, authenticity, log, tag and display items in the studio, • Database Management: Maintain and update item status on the main database (Airtable), ensure automated emails are sent to customers, • Stock management (controlling levels and using waitlist functionality), • Inventory management: Oversee studio inventory, merchandise outfits and stock including jewellery and handbag displays, ensure all items are well-organised and displayed effectively Photography & Content: • Photography: Organise and oversee the photography of VIP outfits, • Photographing items with no existing photos, • Social Media: Work alongside content creator to use time in the studio to capture outfits, clips for reels, clients trying outfits in appointments, any new stock and re-promoting existing stock Shipping & Logistics: • Packaging and shipping items using DHL system, • Manage DHL account and shipping operations, • Shipping and returns: Manage the process for items held at the studio, • Managing studio stock – labels, bags, totes, hangers etc., • Studio Operations:, • Merchandising, organising studio space for optimal customer experience, • Event preparation: Prepare and merchandise outfits for events and organise outfits post-event. This also includes stock management for loans / rentals, • Manage Calendly – update schedules if studio is closed or unavailable Technical & Administrative: • Solving tech issues across WhatsApp Business/Seller Forms/Airtable/Shopify, • Reporting: Monitor studio performance and provide feedback on operations, customer experience and inventory to the team, • Tracking KPIs across Sellers/Buyers/Studio performance metrics Events Management of the calendar and scheduling for any events being hosted and provide support and guidance during the events. Key Skills • Previous experience in retail management is not necessary but preferred, • Strong organisational skills with a key attention to detail, • Friendly and approachable to be able to engage with customers and team members, • Sales-oriented with customer service focus, • Comfortable with using technology for inventory management including Airtable, Shopify, WhatsApp Business and DHL systems, • Familiarity with South Asian outfits and cultural fashion, • Interested in fashion and sustainability, • Willingness to adapt to changing needs and expectations of the business and expand the studio’s operations as demand grows, • Enjoys the dynamic and flexible nature of working in a face paced environment, • Problem-solving skills for technical and operational challenges, • Excellent communication skills for managing seller and buyer relationships
Head Chef – Heard. Soho (Flagship Opening) Premium burgers. Fresh ingredients. Consistent standards. Heard is the most talked-about name in London’s fast food scene, created with 2 Michelin-starred chef Jordan Bailey. Our first site in Borough launched in February 2025 to rave reviews — now, we're opening our flagship in Soho, and we're looking for a Head Chef to lead it. This is your chance to take ownership of a brand-new kitchen, build your brigade from scratch, and set the standard for what fast food should be: fast, fresh, and uncompromising on quality. In Your First 12 Months, You'll... Launch the Soho kitchen to spec and on schedule, delivering a fully operational kitchen with prep, service, storage, food safety, and communication systems in place ahead of opening Hire and onboard a full brigade, including all line chefs and prep roles, with clear responsibilities, trial shifts completed, and training plans delivered before launch Train all team members to deliver the Heard food standard, achieving consistent plate execution within four weeks of opening across every service period Run the pass with full control, ensuring all revenue streams (dine-in, delivery, takeaway) hit speed, quality, and presentation targets daily Write and implement kitchen SOPs across service, cleaning, stock, allergen handling, and prep — fully embedded and signed off by week two of trading Deliver food cost margin within target range by month two, using Heard systems to monitor usage, track waste, and adjust ordering in real-time Achieve and maintain a* 5 Health & Safety rating at first inspection through fully documented food safety procedures and ongoing team compliance Collaborate daily with the General Manager to analyse service performance, adjust rota needs, and drive daily prep and recovery standards Review and improve kitchen systems and workflows quarterly, in collaboration with Jordan Bailey, ensuring the operation evolves with service demands
Blinds and Shutters Installer, would ideally suit someone with Joinery skills. We are looking for an experienced installer/fitter to join our installation team, based in Ruislip, Middlesex and covering local areas including home counties around the North-West side of the M25, with travel mostly within 1 hour from our office. Company vehicle provided, along with a phone/tablet for customer and colleague communication. This position would suit somebody who is experienced and comfortable working on their own as well as being part of a small and growing team. We are looking for someone with a high level of skill and a positive can-do attitude who will work efficiently and to a high standard at all times. Previous experience in the blinds and shutters industry is very useful but not essential depending on skillset and background. Previous experience of practical skills is essential, as well as the ability to deal with customers and technical know-how. SALARY: £25,000 - £40,000 Depending on Experience SKILLS: Someone with good technical and practical ability, particularly the ability to measure and survey accurately Able to install accurately and finish to a high standard overcoming challenges where necessary Good communicator - offer excellent customer service both face to face and over the phone and communicate effectively with the rest of the team Able to use ladders and steps, hand tools, power tools and carry some heavier items Competent in basic modern IT software and applications. Ability to use an iPad, basic in house systems and e-mails and keep up to date with the admin side of the role Team-worker who is comfortable working in an established and growing business environment and would fit in as part of the team Able to work alone using initiative to solve problems as they are encountered Hardworking and flexible with the willingness to meet deadlines and finish the job Highly organised individual with excellent time management and multi-tasking skills Good command of English RESPONSIBILITIES: To be punctual, presentable and courteous, communicating at all times with colleagues and customers Read the job notes and survey to ensure products are ready for fitting and check that all tools, spares and parts are carried in order to complete the installation successfully according to the survey To strictly follow the company health and safety guidelines and work in a professional and safe manner at all times Take pride in all work with attention to detail whilst working in an organised tidy and efficient manner Demonstrate the finished product, explain child safety and aftercare, and obtain the customer sign off Update customer status and notes on the iPad and hand out marketing material and feedback forms To understand and learn the technical aspects of the product range, and to have the ability to survey and measure accurately as well as make alterations as necessary on-site Ensure the client is happy with the service they receive and report back to the rest of the team SKILLS & EXPERIENCE Do you have experience in any of these areas or something similar?: Blinds, curtains or shutters installation Window or door fitting Carpentry / Carpenter / Joinery Conservatory installation Kitchen or bedroom fitting Shopfitting Plumbing or electrical installations We are a local family-run business established for over 16 years and offering a full range of window blinds, conservatory blinds, plantation shutters and awnings. We are both a manufacturer and supplier and a leader in bespoke and specialised blinds products in London and the home counties, including motorisation. We supply to mainly retail customers including some larger corporate customers as well as trade customers. We are currently accepting CVs for this position as a fitter/installer/surveyor and look forward to hearing from you.
Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter
Job Summary We are seeking a proactive and talented Software Developer to join our growing team. You will be responsible for creating, testing, and maintaining custom software solutions to support internal operations and client needs. Key Responsibilities Develop and maintain custom software applications and tools. Collaborate with IT support teams to design automation solutions for recurring issues. Write clean, efficient, and maintainable code in accordance with best practices. Perform unit and integration testing. Troubleshoot and debug software issues. Participate in code reviews and contribute to continuous improvement. Document development processes and maintain technical documentation. Stay current with technology trends and suggest improvements where appropriate. Requirements Proven experience as a Software Developer or similar role. Strong programming skills in at least one language (e.g., Python, Java, JavaScript, C#). Understanding of web development (front-end and/or back-end). Experience with relational databases (MySQL, SQL Server, etc.). Familiarity with version control systems (e.g., Git). Ability to work both independently and collaboratively. Strong problem-solving and analytical thinking skills. Excellent communication skills. Desirable Skills Knowledge of IT support environments and automation tools. Experience with cloud platforms (AWS, Azure). Exposure to DevOps tools and practices. Familiarity with APIs and systems integration. Benefits Competitive salary: £41,000 – £46,000 Opportunities for professional growth and training Supportive and collaborative team environment Flexible working arrangements (subject to role) Pension contributions and paid holidays How to Apply To apply, please send your CV and a brief cover letter to We look forward to hearing from candidates who are eager to grow with a dynamic and modern IT company.
Drainage Engineer – Full-Time We are currently seeking skilled and experienced Drainage Engineers to join our growing team, working across London and the surrounding counties. This is a full-time, field-based role ideal for candidates with a strong background in clearing blockages, high-pressure water jetting, and general drainage maintenance. If you have practical experience in the industry and are confident working independently, we’d love to hear from you. Key Responsibilities: Carry out drainage maintenance and unblocking works using high-pressure water jetting. Install and repair patch lining systems. Conduct diagnostic and tracing tasks within residential and commercial properties. Perform minor excavation works where necessary. Respond to emergency call-outs and be available for weekend standby as required (rotational basis). Maintain clear communication with the office and customers. What We’re Looking For: Proven experience in the drainage industry. Confident in using water jetting equipment and working in confined spaces. Knowledge of patch lining and pipe relining techniques. Familiar with basic excavation practices. Possession of a valid CSCS card (or willingness to obtain it). Full UK manual driving licence with no more than 3 penalty points. Organised, proactive, and reliable with a strong work ethic. Excellent communication and customer service skills. What We Offer: Competitive salary: £35,000–£38,000 per year, depending on experience. Fully equipped company van, uniform, and mobile phone. Continuous training and upskilling opportunities. Company pension scheme. Supportive team environment. Work Schedule: Monday to Friday (10-hour shifts) Opportunity for overtime Weekend and emergency call-out rota (to be discussed) Location: Primarily road-based across London and nearby counties. Occasional visits to our Borehamwood, Edgware office will be required for team meetings or equipment pickup. Requirements: Minimum 2 year of plumbing or drainage experience (essential) Driving Licence (required) CSCS & City & Guilds certifications (preferred but not mandatory)
We are looking for a Restaurant Manager The Role: As the Restaurant Manager, you will be responsible for overseeing all aspects of the restaurant's operations, ensuring smooth day-to-day running and a consistently high level of guest satisfaction. This hands-on leadership role requires a proactive approach and the ability to inspire and motivate a dedicated team. Key Responsibilities: Managing and mentoring the front-of-house and kitchen teams, including recruitment, training, and performance evaluations. Developing and implementing strategies to enhance customer satisfaction and build lasting guest relationships. Coordinating staff scheduling and rotas to optimise efficiency and ensure adequate coverage during peak periods. Overseeing inventory management, ordering supplies, and working with suppliers to maintain quality and cost-effectiveness. Ensuring strict adherence to food safety, hygiene, and licensing regulations, maintaining a safe and clean environment for both staff and guests. Planning and coordinating menu development alongside the Head Chef, considering seasonal ingredients and customer preferences. Analysing sales data and financial performance, identifying areas for improvement and implementing strategies to boost profitability. Handling customer enquiries and resolving complaints with a professional and empathetic approach. Collaborating with the marketing team to develop and execute promotional initiatives that align with the restaurant's brand identity. What is being looked for: Proven experience in a supervisory or management role within a high-volume restaurant or similar hospitality environment. Strong leadership skills with the ability to motivate, inspire, and develop a diverse team. Exceptional interpersonal and communication skills, both written and verbal, for effective interaction with staff, guests, and suppliers. Excellent organisational and time management abilities to manage multiple priorities in a fast-paced environment. A comprehensive understanding of restaurant operations, including food and beverage knowledge, inventory management, and financial control. Proficiency in restaurant management software and POS systems. Knowledge of food safety standards and regulations. A passion for hospitality and a commitment to delivering outstanding customer experiences. Flexibility to work evenings, weekends, and holidays as required. Benefits of Working with Us: Competitive salary. Opportunities for career progression and professional development within our growing hospitality group. A fun and dynamic work environment with a supportive team. Staff discounts on food and beverages. Complimentary meals on shift. Salary Offered £29,000 + The team looks forward to receiving your application!
Job Title: Hostess Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Exciting new bar and lounge! September opening! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 21 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: 15th August 2024 Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
Job Summary: We are seeking a detail-oriented and analytical IT Quality and Testing Professional to join our IT team. This role is responsible for ensuring the quality and functionality of software applications through the design and execution of test plans, identification of bugs, and collaboration with development teams to resolve issues. The ideal candidate will have strong problem-solving skills, an eye for detail, and a solid understanding of software testing methodologies. Key Responsibilities: Develop, document, and execute detailed test cases, test scripts, and test plans for various software applications. Perform functional, regression, integration, system, and user acceptance testing. Collaborate with developers, business analysts, and stakeholders to understand requirements and ensure quality is built into the development process. Identify, log, and track defects using bug tracking tools (e.g., JIRA, Bugzilla). Conduct root cause analysis of defects and recommend solutions or preventative steps. Participate in sprint planning and reviews within Agile or other SDLC frameworks. Design and implement automated testing solutions (if applicable). Maintain documentation of testing processes and quality metrics. Support the release process through validation of build readiness and deployment testing. Computer Games Testing: Bachelor’s degree in Computer Science, Information Technology, or a related field. Proven experience in software quality assurance and testing. Strong knowledge of software QA methodologies, tools, and processes. Experience with both manual and automated testing techniques. Familiarity with testing tools such as Selenium, JUnit, TestNG, LoadRunner, or similar. Proficiency in test management tools (e.g., TestRail, Zephyr). Excellent analytical, problem-solving, and communication skills. Ability to work both independently and in a team-oriented, collaborative environment. Familiarity with Agile/Scrum development processes. Employment Type: Full-time Location: On-site / Hybrid / Remote (as per company policy)
Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial: Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: • Basic kitchen experience., • Reasonable command of the English language. Desirable: • Food and safety level 2 certification., • Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: • Team player with flexibility for various tasks., • Professional attitude aligned with company values., • Can-do attitude and courteous approach to customers and team., • Passion for cooking and customer service., • Excellent communication skills and strong customer service ethic., • Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!
As a Waiter/Waitress at The Truro, you are the face of our restaurant. Your role is to create a welcoming, efficient, and enjoyable dining experience for every guest, from the moment they arrive to the moment they leave. Key Responsibilities: • Greet customers warmly and guide them through their dining experience, • Take accurate orders and communicate clearly with the kitchen team, • Serve food and drinks promptly and professionally, • Be knowledgeable about our menu, ingredients, and allergens to assist guests, • Handle customer queries or concerns with patience and positivity, • Maintain cleanliness and organisation of the dining area, • Process payments accurately using our till system, • Work as part of a close-knit team to ensure smooth service, especially during busy periods What We Expect from You: • A friendly, confident, and respectful attitude at all times, • Excellent communication and customer service skills, • Ability to stay calm and focused under pressure, • Good attention to detail and personal presentation, • Punctuality, reliability, and a strong work ethic, • Willingness to learn about our Indo-African concept and menu, • Previous experience is a plus, but a great attitude and willingness to learn are more important.
Location: Willesden Company: Ana nursing homecare limited Employment Type: Full-Time About Us: At Ana nursing, we are dedicated to providing exceptional care and support to our clients. Our team is passionate about making a difference in the lives of individuals and families, ensuring they receive the best services tailored to their needs. Position Overview: We are seeking a compassionate and organized Care Coordinator to join our dynamic team. In this role, you will be responsible for coordinating care plans, facilitating communication between clients, families, and healthcare providers, and ensuring that our clients receive the highest quality of care. Key Responsibilities: Develop and implement individualized care plans in collaboration with clients, families, and healthcare teams. Serve as the primary point of contact for clients and their families, addressing questions and concerns. Monitor clients’ progress and adjust care plans as necessary. Facilitate communication among healthcare providers, clients, and families to ensure continuity of care. Maintain accurate and up-to-date client records and documentation. Advocate for clients’ needs and preferences within the healthcare system. Organize and participate in team meetings to discuss client cases and best practices. Stay informed about community resources and services that can benefit clients. Qualifications: Bachelor’s degree in Nursing, Social Work, or a related field preferred. Previous experience in care coordination, case management, or healthcare settings. Strong interpersonal and communication skills. Excellent organizational and time management abilities. Compassionate and person-centre approach to care. Familiarity with healthcare regulations and standards. Proficient in using electronic health record (EHR) systems. What We Offer: Competitive salary. Supportive and collaborative work environment. The chance to make a meaningful impact in the lives of others
Location: Chingford/London Company: ProView Tech Group Ltd Job Type: Full-Time ProView Tech Group Ltd is looking for a dedicated and skilled EPOS Technical Support Engineer to join our growing team. If you have a passion for problem-solving, a strong understanding of EPOS systems, and enjoy delivering excellent customer support, we’d love to hear from you. Key Responsibilities: Provide remote and onsite technical support for EPOS systems Diagnose and resolve software and hardware issues Assist with system installations, configurations, and updates Deliver clear technical guidance to clients and team members Requirements: MINIMUM 2 YEARS Experience with EPOS systems (hardware/software). This is a must, please do not waste your time if you do not have this. Strong IT troubleshooting skills Excellent communication and customer service abilities Full UK driving licence (preferred for onsite visits) Why Join Us? Be part of a forward-thinking tech company Work in a supportive, professional environment Opportunities for training and career progression Join ProView Tech Group Ltd and help power smarter retail solutions.
About the job Job Description A Senior Accounts Receivable Administrator is an essential role to the smooth running of DO & CO. You will be supporting and working closely with managers to ensure that day to day tasks are completed and that the high standards of DO & CO are portrayed to our partners. You will engage with the DO & CO Family to ensure all departments are well informed and reports are communicated efficiently and in a timely manner. As a Senior Finance Administrator, you will have a passion for numbers and expose yourself to all situations in order to improve your experience and grow within the Finance department. You will have experience in, and the drive to, implement significant process improvement through the use of existing and new technology. What will you be doing? Processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities. Collaborate with account managers to establish new customer accounts and customize invoicing according to their specific requirements. Maintaining the billing system Generating invoices and account statements Performing account reconciliations Maintaining accounts receivable files and records Producing monthly financial and management reports Investigating and resolving any irregularities or enquiries Assisting in general financial management and analysis, including working closely with Financial Accounting and Controlling Carry out and support with validation of information provided by the operations team before invoicing Maintaining, with accuracy, all the data input in the client billing systems Investigate queries raised by internal and external customers Timely and professional reply to internal and external customer requests Maintaining good working relationships with all DO & CO Family members as well as our partners and other stakeholders Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications 3+ years’ experience working in an accounting, billing, or accounts receivable department Associate’s or bachelor’s in accounting, finance, or business management Integrity, discretion, and respect for confidentiality and privacy Familiarity with financial, accounting, and bookkeeping software, spreadsheets, Analytical skills Organizational skills Strong financial skills and understanding of financial concepts and business principles Time and process management, including the ability to prioritize multiple simultaneous deadlines, set priorities, and work under pressure Accuracy and attention to detail Passion for high-end cuisine, love for food and motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Meticulous attention to detail and precise record keeping skills Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate complex data sources, both manual and electronic Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary On-Site Role Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Administration Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Crazy about Nigerian Breakfast? We’ve got room for more staff! Join our team and be part of an exciting business serving Nigerian Breakfast meals - a first in the UK! Hospitality/Front of House experience is key. What you'll be doing: • Greet and serve customers with warmth and confidence, • Take and process orders accurately using our POS system, • Answer questions about the menu and Nigerian cuisine, • Keep the front area clean, organised, and welcoming, • Support the kitchen team with service where needed, • Handle payments, collect feedback, and keep the energy up! Must haves We're looking for someone who: • Has warm, clear communication skills and speaks fluent English, • Shows patience and professionalism with every customer, • Has strong knowledge of Nigerian breakfast cuisine (or is eager to learn quickly), • Is always clean, presentable and professional, • Brings vibrant energy and a can-do mentality, • Is a team player who never says “That’s not my job”, • Is flexible with availability and shifts, • Has previous experience in a fast-paced FOH or hospitality role, • Enjoys working in a small, close-knit team and supporting others Priority will be given to those who have: • Knowledge of allergens and food safety, • Experience in busy breakfast or brunch settings, • Passion for Nigerian food and culture Our shop is based in Deptford, South-East London which has good transport links (bus, train and DLR). MUST be available to work both weekdays and weekends! This is a part-time role and you must be able to start as early as 8.45am. Pay is above minimum wage depending on experience.
Full job description KC Courier express Ltd is seeking to hire an experienced multi-drop delivery driver for one of the UK's leading parcel delivery brands. We're looking for a candidate, who has previous multi-drop experience and a positive attitude. Owner driver is welcome or chance to rent a van. £180 Day Rate 60 to 80 stops required (anything over 80 stops is paid at £1 per stop) Driver must cover their own fuel Start time: 7 AM Location: Sutton Areas covered - South West London Areas surrounding Sutton - can vary each week. Self-employed position offering weekly pay every Friday, two weeks in arrears. We also offer the opportunity for additional driving work for candidates that want to earn extra money. Personal Qualities Customer service skills The ability to organise your time and workload The ability to work well with others To be thorough and pay attention to detail The ability to accept criticism and work well under pressure Sensitivity and understanding Knowledge of transport methods, costs and benefits Excellent verbal communication skills To be able to carry out basic tasks on a computer or hand-held device Must have Parcel experience delivering up to 80 stops a day Must have licence for more than 5 years Ideally clean driving licence Nation insurance number Driving Licence We provide We provide systems training, driver shadowing. Job Type: Full-time Pay: £180.00 per day Benefits: Flexitime Application question(s): Do you have a criminal record? Can you deliver over 100 stops per day? Where do you live? Have you had your licence for more than 5 years? (requirement) Which parcel delivery companies have you worked at before and for how long? Experience: parcel delivery: 3 years (preferred) multi drop driver: 3 years (preferred) Work Location: On the road
Job Summary: NEW OPENING! We are seeking a friendly, motivated, and experienced Barista & front of house to join our team at Les Filles Cafe. The ideal candidate will have a passion for coffee and providing exceptional customer service. You will be responsible for preparing and serving a variety of coffee drinks, maintaining a clean and welcoming environment, and ensuring customer satisfaction. Key Responsibilities: Customer Service: Greet customers warmly and assist them in selecting beverages and food items. Provide information on our menu, answer questions, and handle special requests. Drink Preparation: Prepare and serve a wide variety of coffee and tea drinks, including espresso-based beverages, drip coffee, and specialty drinks. Follow recipes and presentation standards. Equipment Maintenance: Operate and maintain coffee-making equipment, such as espresso machines, grinders, and brewers. Ensure machines are clean and in proper working order. Food Handling: Prepare and serve light food items such as pastries, sandwiches, and salads. Follow health and safety regulations for food handling and preparation. Cash Handling: Accurately process transactions using the POS system, handle cash, credit card payments, and provide correct change. Maintain a balanced cash drawer. Cleanliness: Maintain a clean and organized workspace, including the coffee bar, seating area, and restrooms. Perform regular cleaning tasks as per the cleaning schedule. Stock Management: Monitor inventory levels and restock supplies as needed. Inform the manager of low stock levels and assist with inventory counts. Team Collaboration: Work effectively with other team members to ensure smooth operations. Communicate openly and contribute to a positive work environment. Qualifications: MUST HAVE BARISTA EXPERIENCE, PLEASE DON’T APPLY IF YOU DON’T HAVE ANY EXPERIENCE. Skills: High proficiency in operating coffee equipment. Strong customer service skills with a friendly and approachable demeanor. Ability to multitask and work efficiently in a fast-paced environment. Good communication skills and the ability to work as part of a team. Knowledge: Basic knowledge of coffee brewing techniques and various coffee beans and blends. Attributes: Attention to detail, reliability, punctuality, and a positive attitude. Physical Requirements: Ability to stand for long periods, lift up to 25 lbs, and perform repetitive tasks.
Location: Wimbledon Employment Type: Full Time Salary: Competitive, based on experience Reports to: Director Start Date: As soon as possible About Us Harper Latter Architects Ltd is a design-led architectural practice with a strong reputation for high end luxury residential projects. We’re passionate about delivering thoughtful architecture, and as we grow, we’re looking for a highly organised, proactive Personal Assistant to support the Director and help keep the practice running smoothly. Role Overview You will act as the right hand to the Director, providing professional, administrative, and occasional personal support to help manage their time, priorities, and commitments. This is a varied and dynamic role ideal for someone who thrives in a fast-paced, creative environment. Key Responsibilities 🗂 Administrative Support Manage and maintain the Director’s diary and inbox Organise internal and external meetings, site visits, and travel Draft and format documents, reports, letters, and presentations Take minutes and manage action points from meetings Organise and maintain project files and documentation 📞 Communication & Liaison Act as the first point of contact for the Director Liaise with clients, consultants, planning officers, and suppliers Follow up on project deliverables and planning applications Prepare briefing notes, agendas, and supporting materials 📊 Practice Support Assist with invoicing, expenses, and basic financial admin Coordinate marketing activities and maintain the practice portfolio Update the practice website or social media (if applicable) Assist with office organisation and systems 🏠 Personal Assistance Manage personal appointments and family diary coordination (where needed) Book restaurants, travel, or personal events Handle personal errands or gift sourcing occasionally Skills & Attributes Excellent organisational and time management skills Discreet, reliable, and trustworthy Strong written and verbal communication Proactive and able to anticipate needs Comfortable working independently and under pressure Friendly, professional, and adaptable Experience Required Prior PA, EA, or senior admin experience (3+ years ideal) Experience in a design, architecture, property, or creative environment preferred Proficient with Microsoft Office, Google Workspace, and project tools Familiarity with planning processes, architectural documentation, or creative industries is a bonus What We Offer Flexible working hours and hybrid options Supportive, collaborative studio culture Exposure to a range of exciting architectural projects Opportunity to shape the role as the practice grows To Apply Please send your CV and a short cover letter. Let us know why you’re a great fit for this role and your availability
We are seeking a dedicated and enthusiastic server to join our dynamic team in a vibrant restaurant environment. As a Server, you will play a crucial role in providing exceptional guest services, ensuring that each patron enjoys a memorable dining experience. You will be responsible for taking orders, serving food and beverages, and assisting with food preparation while adhering to food safety standards. Responsibilities Greet and welcome guests in a friendly and professional manner. Take accurate food and drink orders using the restaurant's ordering system. Serve food and beverages promptly, ensuring presentation meets our culinary standards. Assist with food preparation as needed, maintaining high standards of cleanliness and organisation in the kitchen. Manage time effectively to ensure timely service during busy periods. Provide recommendations on menu items and answer any questions guests may have regarding ingredients or preparation methods. Ensure compliance with health and safety regulations, including food safety practices. Handle guest complaints or feedback with professionalism, striving to resolve issues promptly. Collaborate with kitchen staff to ensure smooth service flow during peak hours. Requirements Previous experience in a restaurant or hospitality setting is preferred but not essential. Strong guest services skills with a passion for delivering excellent customer experiences. Basic maths skills for handling transactions and processing payments accurately. Effective time management abilities to prioritise tasks efficiently during busy shifts. Knowledge of food safety practices and culinary techniques is advantageous. Ability to work as part of a team while also being self-motivated when required. Excellent communication skills to interact positively with guests and team members alike.
At Scarpetta we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo every evening. While lunch is all about fast-paced service, evenings are about having a relaxing time. We dim the lights, play excellent music and become a restaurant where our guests can have a great dining experience. We have three restaurants in Central London and we are looking for an ambitious, respectful and experienced supervisor, who is not afraid to roll their sleeves up, lead by example and deliver amazing results. As a front of house supervisor, you will be a role model to Scarpetta employees, guiding and coaching your team to deliver incredible services to guests with integrity and passion. You share the courteous and hospitable values of your Senior Managers and these will cascade down through your team and to your guests. Being accountable for and proud of your restaurant, you will grow a caring team that work collaboratively and seamlessly with Front of House & Back of House team to deliver our common goals of outstanding guests experience. Understanding how this is key to Scarpetta’s profitability and growth. You plan your shifts impeccably, constantly monitoring cleanliness, health and safety, licensing compliance and staffing levels; finding continual improvement in creative ways. Perks & Benefits: • progression within a fast-growing company, • Monday to Friday, • Permanent contract, • 24/7 Hotline providing free financial, legal, and personal advice, • 28 days' holiday per year, • 50% off across Scarpetta Restaurants, • A supportive, people-focussed culture, • Daily high quality and healthy employee lunches, • Unlimited coffee, • Employee referral bonus, • Great staff parties!, • Free financial and legal personal advice services Key Responsibilities: • Being part of the Management and help opening/closing the restaurant., • Team enabler - Encouraging and supporting a culture of learning and development and talent retention by continually coaching team members, being courteous even under pressure and assisting with appraisals., • Lets’ grow together – You are commercially aware of what it takes to grow a business and increase profitability through effective marketing initiatives and valuing customer feedback. You are aware of your teams accountability for controllable costs and constantly assessing staffing levels., • Positive attitude - Providing unexpected surprises to the team and customers and moments of care, being calm and considerate of fellow colleagues., • Compliance management – You demonstrate due diligence in health and safety, food safety allergen awareness and risk assessment according to Scarpetta policies., • Exceptionally guest focused - Being approachable, calm and friendly, even in times of pressure., • A product expert – From a perfectly garnished gin and tonic to a table setting that’s instantly—Instagramable, you are passionate about our offering and know everything about it!, • Venue Maintenance – Ensuring the ambiance of the venue is as warm, welcoming, tidy and safe as possible, you communicate any issues clearly to senior management., • Stock and Cash Handling – You are confident using EPOS, software programs manual systems to accurately manage, record and report stock, cash and rotas. Taking responsibility of security, wastage, profit margins and licensing law when on duty.
Are you a seasoned barista ready to lead with purpose? Join Petit Miracles in launching Miracle Brews, a mobile coffee cart with heart — the first of many bringing speciality coffee and social impact to London streets. About Us Miracle Brews isn’t just about amazing coffee — it’s about creating opportunity. We're a social enterprise supporting people with learning disabilities into meaningful employment. We believe in crafting moments of connection and pride, one espresso at a time. What You’ll Lead • Full daily operations of the cart, from setup to close, • Brewing excellence with high-spec gear (Fracino + Eureka Atom), • Hands-on training and mentoring of 1–2 supported team members, • A calm, safe, and uplifting working environment, • Inventory management and supplier coordination, • Compliance with health and safety standards, • Collaboration on branding, events, and future cart expansion What You’ll Bring • Expert-level coffee skills: dial-in, pour-over, latte art — you name it, • Warmth, empathy, and a belief in inclusive hiring, • Leadership that’s equal parts confident and kind, • Methodical organisation and a sharp eye for workflow, • Flexibility and adaptability — no two days are the same Bonus if you have: • Food hygiene training (or willingness to be supported through it), • Experience with mobile setups or small businesses, • A basic grasp of coffee cart power systems Our Promise You’ll be more than a manager — you’ll be a mentor, a teammate, and a cornerstone of something truly special. We’re building more than a business: we’re building futures. This role isn’t just about pulling shots. It’s about showing up for your team, growing a supportive culture, and believing in what’s possible.
Engineer and Developer roles include: -designing, -developing, and -maintaining software applications, -systems, and operating systems. Tech managerial roles include: -overseeing the technical aspects of projects, -overseeing teams, and systems within an organization, -ensuring alignment with business goals and efficient project execution. -managing resources, provide leadership to technical teams, and bridge the gap between technical and non-technical stakeholders. You will be paid according to projects, creative endeavors and service-based options (online meetings, homework, tutoring, virtual assistance, or social media management).
Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: -Greeting customers when they arrive and leave -Acting as main point of contact for reception staff -Taking phone calls for reservations -Resolving customer complaints -Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone -Responding to emails Requirement: -Excellent communication skills -Excellent customer service skills -Patience and composure -Good computer skills -Previous working experience with SevenRooms or OpenTable booking system is a big plus
About the job Job Description Placing orders for agreed materials and ensuring management of stocks Reducing wastage and minimising over/ understocks, in line with the Company policies Manage and stabilise prices Understand and work with the MRP system to create orders for production materials, plan production materials deliveries Manage and develop day to day relationships with the suppliers and internal teams Keep MRP system data cleaned and up to date Update relevant trackers and systems Communicate efficiently wit internal teams Develop in- depth knowledge for material category Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proficient user of all office packages particularly Excel 3 years experience as a Food Buyer Strong Interpersonal skills Strong problem-solving ability Strong organisational skills Confidence and experience in dealing with various stakeholders (both internal and external) at all levels Ability to work autonomously and in a demanding and fast-paced environment Hospitality of food manufacturing experience Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Purchasing Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Post Title: Customer Success Support Specialist Business Unit: Customer Success Accountable to: Customer Success Support Manager Salary: £26,250 per annum Hours: 37.5 per week (Monday to Friday) Fully Remote Role within the UK Company Overview My Money Matters was founded in 2018 and started life providing UK public sector employers with an innovative pensions solution. We have been on an exponential growth journey ever since. We are now a financial wellbeing platform serving both the public and private sectors. Our mission is to become the category leader in helping employers improve the financial wellbeing of their people. To date, My Money Matters has grown to hundreds of thousands of users across the UK. We help people to improve their financial wellbeing through our retirement, learning, coaching, webinars, will writing and many other offerings. My Money Matters is a remote-first business that’s focused on being an employer of choice where people thrive. We are an award-winning team of 75 and the youngest business to win ‘Employer of the Year’ at the ‘Investors in People’ awards in 2023. We are also a Disability Confident Employer. Purpose To support the Customer Success team and Partners with administration to ensure processes run smoothly for all company products. Principal accountabilities and responsibilities to include • Working alongside the Customer Success team to achieve our strategic and operational priorities., • Developing and maintaining the administration processes and proactively suggest and introduce improvements to ensure efficiencies., • Support the Implementation Team with the preparation and management of the Partner transition list and processing in accordance with the required timelines., • Reporting and managing Partner and employee queries or issues associated with Providers and liaise directly with the Providers to address or resolve., • Preparation and management of the monthly new joiners’ files, in accordance with specific guidelines, maintaining attention to detail and ensuring deadlines are met., • Liaising with partners and external providers, developing and maintaining relationships to ensure a professional service is provided., • Processing and management of the monthly opt-in/opt-out process and listing schedule procedures within agreed timescales., • Monitor and report Partner statistics and invitation file performance and complete analytical requests as and when required., • Assist with the management and delivery of Payroll Reporting process, identifying and addressing discrepancies and coordinating amended reports., • Contributing to a safe and enjoyable environment where colleagues feel motivated and engaged to perform at their highest level., • Support the maintenance and updating of the CRM system with all contact notes to enable effective customer management and reporting. Skills and Requirements • Knowledge of the current Local Government Pension Scheme legislation, including Additional Voluntary Contributions., • Excellent written and verbal communication skills. Strong team player with a willingness to collaborate to achieve solutions., • Ability to prepare and format reports, daily records and process data., • Organised with a high attention to detail. Self-motivated and ability to prioritise busy workload in a fast-paced environment., • Good team player with a willingness to collaborate to achieve solutions. Flexible and willing to develop skills across different operational activities., • Competent computer skills including MS Office: Word, Excel, PowerPoint and Outlook. Qualifications and Experience • A Level standard or equivalent experience Benefits This a role that offers true satisfaction with the chance to help other people. We value each of our colleagues’ contribution and we offer benefits that cater to our colleagues’ mental, physical, and financial wellbeing. We know that we all want different things so there’s something for everyone. Here’s just a few things we offer: • £200 allowance to get your home office set up, • A generous holiday allowance of 25 days plus the day off for your birthday, • Contributory pension scheme (4% Employer, 5% Employee), with the option to top up your pension, • Affordable salary sacrifice benefits such as Cycle to Work, Home and Electronics, Gym Memberships Travel & Leisure, Lease Cars and much more, • Discounts and savings on shopping, travel, entertainment and more, • Access to our outstanding Employee Assistance Programme, • Access to Your Care and our own Wellbeing Hub, • Enhanced Family Friendly Pay, • Peer to Peer Recognition, • Quarterly socials and team events, • Significant training and development opportunities, • Volunteer day, • Annual leave purchase, • Health Cash Plan, • Enhanced Company Sick Pay, • Long Service Awards, • Group Life Insurance As we are a remote company, all of our interviews are being conducted online via Microsoft Teams. Please contact us on here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us, if we invite you to interview. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – improving financial lives for all workers in the UK. This is an outstanding opportunity for an ambitious and talented individual to make a significant, long-lasting contribution to a high-profile business, at a key point in its development. So why wait?
About the job Company Description We’re looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you’ll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton will soon comprise 6 unique properties (4 in London, Edinburgh and Dublin), with a total of 1,200 bedrooms, 10 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2025, The Hoxton Edinburgh will be our first property in the Scottish capital, followed by another exciting opening in Dublin in late 2025. Job Description What you'll do… With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. Qualifications What we're looking for... You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You’re looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. Additional Information What’s in it for you… The opportunity to join an exciting hospitality brand, develop your revenue and leadership skills and have a real impact on the success of your assigned hotels. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts and free stays across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development. Department: Revenue Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.