System Support Engineer
4 days ago
Norwich
💻 System Support Engineer – NHS (Norwich & Norfolk Area) 💷 Rate: £16 per hour (Inside IR35 – via Umbrella) 📍 Location: Onsite across Norwich and the wider Norfolk area 🚗 Full UK driving licence required – travel to different NHS sites may be necessary – (Vehicle Provided) 🗓️ Start: ASAP – until March 2026 ⏰ Hours: 37.5 per week, Monday–Friday (occasional weekend work may be required) About the Role We’re recruiting a System Support Engineer to join the Digital IT Services and Systems Department within the NHS. You’ll work as part of a dedicated team responsible for supporting and maintaining hardware, core systems, web services, applications, operating systems, and networking across multiple NHS sites. You’ll play a key role in monitoring incidents, ensuring timely resolution of issues, and proactively identifying opportunities for service and process improvements. Key Responsibilities • Provide technical support for a wide range of systems, applications, and hardware., • Monitor and manage incidents, ensuring efficient and effective resolution., • Support and mentor 1st Line Service Desk team members through knowledge sharing and skill transfer., • Deploy, configure, and maintain IT equipment including laptops and desktops., • Recommend system and service improvements to enhance overall performance. Ideal Candidate • Previous experience in an IT Support / System Support / Technical Support role., • Confident troubleshooting hardware, operating systems, and network-related issues., • Excellent communication and teamwork skills., • Full UK driving licence and willingness to travel between sites. (Vehicle Provided) This is a fantastic opportunity to play a key part in delivering high-quality digital support services across the NHS — helping ensure staff have the technology they need to provide exceptional patient care. 📩 Apply now or message for more details. 🔖 Hashtags #NHSJobs #ITJobs #NorfolkJobs #NorwichJobs #SystemSupportEngineer #ITSupport #TechJobs #DigitalHealth #HealthcareIT #ITCareers #TechnicalSupport #IdentifiGlobal