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NEW IN - Insurance Defense Litigation Associate - Up to $230k | Los Angeles (Torrance) | Hybrid/Remote Flexible | Growth Opportunity About the Firm & Opportunity Join a respected Southern California insurance defense firm with a strong reputation for defending prestigious clients—including major public entities and national brands—in complex, high-stakes liability matters. Highlights • Sophisticated Defense Work — Handle premises liability, transportation, construction defect, product liability, and general liability claims for high-profile clients, • Hands-On Litigation — Own cases from start to finish: discovery, depositions, motions, hearings, mediations, trial prep, • Flexible Work Options — Hybrid for juniors (3 days/week in Torrance); fully remote possible for experienced hires, • Client Prestige — Represent major public entities and national companies in high-exposure litigation, • Career Growth — Partner track for top performers; supportive team with mentorship and advancement, • Prime Location — Torrance (South Bay LA area) with easy access to greater Los Angeles The Role • Defend insureds and self-insured entities in civil liability claims, • Handle full case lifecycle: pleadings, discovery, depositions, motions, settlement negotiations, • Appear at court hearings, arbitrations, and trials, • Collaborate with partners on strategy and client communication Compensation & Perks • Up to $230k (DOE; strong for market level), • Bonus potential + comprehensive benefits (health, dental, vision, 401(k), etc.) Must-Haves • 2+ years of insurance defense litigation experience, • Active California Bar license, • JD from an accredited law school (top 100 preferred), • Strong litigation fundamentals: research, drafting, discovery, case management, • Client-facing demeanor and collaborative mindset This is a rare chance for junior/mid-level defense litigators to gain meaningful courtroom responsibility, work with prestigious clients, and build a long-term career in a respected LA-area practice with flexibility and support. Apply Confidentially • Email resume: waisanlee@wearerevolution.co, • Book a quick, no-obligation chat: https://calendly.com/waisanlee-wearerevolution/candidate-recruiting-call-duplicate All inquiries strictly confidential.

Job Description Customer Service Representative / Order Processing Specialist Location: 3112 W. Alpine Street Santa Ana, CA 92704 Hours: 7:00 am to 3:30 Monday-Friday Benefits: • Competitive Salary Range: $19.00 to 20.00 an hour, depending on experience., • Paid Time Off: Vacation and sick leave policy. Company: Medic Air, llc. About Us: At Medic Air, llc, we are committed to providing top-quality air filters and exceptional service to our customers. We believe that clean air is essential for health and well-being, and we're dedicated to making sure our customers receive the best products and support. Position Overview: We are seeking a detail orientated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with inquiries related to air filters, processing orders, and resolving issues. If you have a passion for delivering outstanding customer service and have a keen interest in air quality products, we would love to hear from you! Key Responsibilities: • Customer Assistance: Provide knowledgeable and friendly support to customers via phone, email, and chat regarding air filter products, compatibility, maintenance, and maintain snacks and beverages for customers., • Order Management: Assist customers with placing orders, tracking deliveries, maintaining calendar, and processing returns or exchanges., • Product Knowledge: Maintain up-to-date knowledge of our air filter products and their specifications to effectively answer customer questions and provide recommendations., • Issue Resolution: Handle customer complaints and concerns with empathy and professionalism, working to find satisfactory solutions., • Record Keeping: Accurately document customer interactions, orders, and feedback in our CRM system., • Team Collaboration: Work closely with other departments, such as sales and warehouse teams, to ensure a seamless customer experience. Qualifications: • Experience: Previous customer service experience is preferred, Must be able to multi-task, particularly in a product-related field. Knowledge of air filters or HVAC systems is a huge plus., • Communication Skills: Excellent verbal and written communication skills with the ability to explain technical information in an understandable manner., • Spanish speaking is a strong plus, but not required., • Problem-Solving: Strong problem-solving abilities with a focus on customer satisfaction and resolution., • Attention to Detail: High level of accuracy in order processing and record-keeping., • Technical Proficiency: Comfortable using customer service software and CRM systems. Basic proficiency in Microsoft Office Suite (Word, Gmail,). Excell is helpful but not mandatory., • Attitude: Positive, patient, and proactive attitude with a strong commitment to customer service excellence. Ability to get along with others (no drama). Medic Air, llc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Company DescriptionMedic Air takes pride in providing the highest quality air filtration products for the health and safety of our clients. We are committed to giving our customers what they want, when they need it, while delivering exceptional service and value.Medic Air takes pride in providing the highest quality air filtration products for the health and safety of our clients. We are committed to giving our customers what they want, when they need it, while delivering exceptional service and value.

Join Human Longevity and be a part of revolutionizing the future of medicine! Healthcare, reimagined. Proactive. Precise. Personalized. About Human Longevity At Human Longevity, our mission is to revolutionize medicine by bridging the gap between health span and life span, where our members continue to enjoy optimal health and functionality well into 100+. We provide preventative, predictive and personalized longevity precision medicine that enhances performance and functionality. Our goal is to help our clients enjoy every facet of life by empowering them with technology input and actionable health plans. At Human Longevity, we believe in the science behind longevity medicine, not sensationalism. Our AI-data driven longevity platform blends data and cutting-edge science to create personalized goals for our members, delivering exceptional care all in a relaxing luxurious environment. What is the opportunity? The Physician will report to Medical Director of clinic location, with oversight by leadership of Nucleus Medical Group (medical group partnered with Human Longevity). They will assume responsibility for a wide scope of care, including ordering and evaluating tests as well as performing treatments as clinically indicated. They will be responsible for delivering the longevity precision medicine to our members as set forth by the leadership team. This role requires a focus on optimal proactive preventive care, longevity medicine guidance, optimization of client retention, and passion in growing our AI technology as well as furthering longevity science. Join our team of highly trained, passionate clinicians! What’s in it for you? You will be working with world renowned specialists and longevity trailblazers. From Dr. Craig Venter to our Buck Institute partnership along with our internal team of medical leaders, Human Longevity is a place where clinicians not only save lives daily, but can also thrive in knowledge-based growth, connections to community thought leaders, and scientific advancements. As our team members are essential to the lives of our members and also to our company, you will receive the full membership advantages of Human Longevity for your own personal health as well. Our passion is in extending not just the lives of our members, but also of our team members. What will you do? The Physician will provide advanced clinical medical care in the examination, assessment, and provision of comprehensive care for our members. Our clinicians maintain a clean work environment as well as positivity towards staff and assist in tech as well as clinical developments of our company. Clinicians also are responsible in directing and coordinating the activities of medical assistants they work with, while consulting with and taking direction from medical director. A harmonious work environment is crucial to our company. We encourage mutual learning from all of our clinicians. Tasks and Responsibilities • Provide precision medicine-based concierge longevity care to roughly 200 clients, • As the client’s private longevity precision medicine physician, he/she is responsible for providing client’s medical and health management services, • Participate in the Nucleus Medical Group, focusing on day-to-day clinical operations and development, as well as personalized, prevention focused medical care and targeted health promotion services, • Provide regular clinical support within the practice and also via telemedicine modalities (e.g. phone, email, video chat), • Provide direct clinical oversight to a group of pre-assigned clients; assure high client satisfaction and high client retention rate, • Coordinate with HLI’s Care Delivery System daily to deliver medical care and to support client’s consultation services with medical specialist, • Supervise a team of nurses, technologists, and clinicians in a client-centered model, help clients set health goals, and support daily clinical work, • Help contribute to consolidated report development for quality control purposes, • Regularly review and deliver consolidated reports to clients and develop health goals, • Provide clinical management for clients in collaboration with multidisciplinary internal and external clinician partners, • Assist in training and development of internal and external longevity precision care and specialist physicians committed to delivery of genomics-based, technology-driven medicine Minimum Qualifications (Must have) • At least three years of experience working as a primary care-oriented physician with background in internal medicine or family practice, • Have the passion and skills to delight clients with service-oriented approach and empathetic client interaction., • Board Certified or pending Board certification in Internal Medicine or Family Medicine. Other certifications considered on a case-by-case basis., • Must have or be willing (and qualified) to obtain an unrestricted medical license for California, • Commitment to practice of science-based medicine, • Demonstrate ability to manage, motivate, and empower diverse clinical teams, • Interest in or relevant experience in implementation of innovative medical care models, • Excellent communication skills, • Strong leadership and team-oriented with excellent interpersonal skills. Preferred Qualifications • Functional and/or Integrative Medicine training, • Experience working in direct pay or concierge medical settings, • Able to thrive in an often ambiguous, challenging, and fast-paced environment, • Experience in working with early stage medical or biotech companies, • Health coaching and behavioral change training, • Knowledge of clinical genetics Compensation Package • Competitive compensation and benefits, • Plus Stock Options What do you need to succeed? To ensure success, the Physician will be detail-oriented with the ability to deliver care in a compassionate manner; personalizing care that ensures optimal health and comfort. Collaboration amongst departments of services and care are crucial in our clinician’s success as well as the success of our company. We also encourage our physicians to engage in technological and medical advancements and developments. Human Longevity, Inc. is an equal opportunity employer DISCLAIMER: The information on this description has been designed to indicate the general nature and level of work. It is not designed to be interpreted as a comprehensive inventory of all duties and responsibilities of an employee to this job.

Join Human Longevity and be a part of revolutionizing the future of medicine! Healthcare, reimagined. Proactive. Precise. Personalized. About Human Longevity At Human Longevity, our mission is to revolutionize medicine by bridging the gap between health span and life span, where our members continue to enjoy optimal health and functionality well into 100+. We provide preventative, predictive and personalized longevity precision medicine that enhances performance and functionality. Our goal is to help our clients enjoy every facet of life by empowering them with technology input and actionable health plans. At Human Longevity, we believe in the science behind longevity medicine, not sensationalism. Our AI-data driven longevity platform blends data and cutting-edge science to create personalized goals for our members, delivering exceptional care all in a relaxing luxurious environment. What is the opportunity? The Physician will report to Medical Director of clinic location, with oversight by leadership of Nucleus Medical Group (medical group partnered with Human Longevity). They will assume responsibility for a wide scope of care, including ordering and evaluating tests as well as performing treatments as clinically indicated. They will be responsible for delivering the longevity precision medicine to our members as set forth by the leadership team. This role requires a focus on optimal proactive preventive care, longevity medicine guidance, optimization of client retention, and passion in growing our AI technology as well as furthering longevity science. Join our team of highly trained, passionate clinicians! What’s in it for you? You will be working with world renowned specialists and longevity trailblazers. From Dr. Craig Venter to our Buck Institute partnership along with our internal team of medical leaders, Human Longevity is a place where clinicians not only save lives daily, but can also thrive in knowledge-based growth, connections to community thought leaders, and scientific advancements. As our team members are essential to the lives of our members and also to our company, you will receive the full membership advantages of Human Longevity for your own personal health as well. Our passion is in extending not just the lives of our members, but also of our team members. What will you do? The Physician will provide advanced clinical medical care in the examination, assessment, and provision of comprehensive care for our members. Our clinicians maintain a clean work environment as well as positivity towards staff and assist in tech as well as clinical developments of our company. Clinicians also are responsible in directing and coordinating the activities of medical assistants they work with, while consulting with and taking direction from medical director. A harmonious work environment is crucial to our company. We encourage mutual learning from all of our clinicians. Tasks and Responsibilities • Provide precision medicine-based concierge longevity care to roughly 200 clients, • As the client’s private longevity precision medicine physician, he/she is responsible for providing client’s medical and health management services, • Participate in the Nucleus Medical Group, focusing on day-to-day clinical operations and development, as well as personalized, prevention focused medical care and targeted health promotion services, • Provide regular clinical support within the practice and also via telemedicine modalities (e.g. phone, email, video chat), • Provide direct clinical oversight to a group of pre-assigned clients; assure high client satisfaction and high client retention rate, • Coordinate with HLI’s Care Delivery System daily to deliver medical care and to support client’s consultation services with medical specialist, • Supervise a team of nurses, technologists, and clinicians in a client-centered model, help clients set health goals, and support daily clinical work, • Help contribute to consolidated report development for quality control purposes, • Regularly review and deliver consolidated reports to clients and develop health goals, • Provide clinical management for clients in collaboration with multidisciplinary internal and external clinician partners, • Assist in training and development of internal and external longevity precision care and specialist physicians committed to delivery of genomics-based, technology-driven medicine Minimum Qualifications (Must have) • 10+ years of experience working as a primary care-oriented physician with background in internal medicine or family practice, • Have the passion and skills to delight clients with service-oriented approach and empathetic client interaction., • Board Certified or pending Board certification in Internal Medicine or Family Medicine. Other certifications considered on a case-by-case basis., • Must have or be willing (and qualified) to obtain an unrestricted medical license for California, • Commitment to practice of science-based medicine, • Demonstrate ability to manage, motivate, and empower diverse clinical teams, • Interest in or relevant experience in implementation of innovative medical care models, • Excellent communication skills, • Strong leadership and team-oriented with excellent interpersonal skills. Preferred Qualifications • Functional and/or Integrative Medicine training, • Experience working in direct pay or concierge medical settings, • Able to thrive in an often ambiguous, challenging, and fast-paced environment, • Experience in working with early stage medical or biotech companies, • Health coaching and behavioral change training, • Knowledge of clinical genetics Compensation Package • Competitive compensation and benefits, • Plus Stock Options What do you need to succeed? To ensure success, the Physician will be detail-oriented with the ability to deliver care in a compassionate manner; personalizing care that ensures optimal health and comfort. Collaboration amongst departments of services and care are crucial in our clinician’s success as well as the success of our company. We also encourage our physicians to engage in technological and medical advancements and developments. Human Longevity, Inc. is an equal opportunity employer DISCLAIMER: The information on this description has been designed to indicate the general nature and level of work. It is not designed to be interpreted as a comprehensive inventory of all duties and responsibilities of an employee to this job.

Job Description Our future depends upon hiring and retaining great talent who are looking to use the latest technology to create state of the art products for our public safety and social services customers. As a systems administrator, you will be responsible for creating and maintaining IT environments for software development, testing, customer testing and usage. Our exciting Case Management product is an Enterprise business application that includes workflow processes, case and document management, and extensive reporting with a focus on criminal justice business knowledge. Our software is developed and tested in on-premise and cloud environments Key Tasks and Responsibilities (What you will be doing!) • Support all aspects of systems administration: Security, Configuration Management, OS, Virtualization, Storage, Networking, • Installation and configuration of medium sized hybrid networks, • Administration and maintenance of firewalls, • Installation and configuration of Windows and Linux servers, often in virtual environments, • Administration of analogous functions in cloud environments, • Administration and maintenance of servers and common applications, • Perform system backups and restorations, assist in the assurance of backup integrity, • Schedule and coordinate system maintenance & upgrades, • Provide technical support via telephone, chat, email support or tickets., • Installation and configuration of JAVA web application from customer environment Qualities you must possess • Enthusiasm for installing and maintaining IT environments., • Continuous adherence to the highest level of ethical standards and all Company policies and procedures., • Ability to understand complex requirements, • Attention to detail with good verbal and written communication Preferred Skills and Experience • BS in Computer Science/Engineering from an accredited College/University, • Strong experience with Windows Server 2008/2012/2016/2019 and Windows 7/10/11, • Knowledge of various Microsoft Server Applications (Active Directory, Exchange, DHCP, DNS, IIS, SQL), Microsoft 365 and web browsers, • Working experience in day-to-day operations of LANs, WANs and VPNs, • Working knowledge of Dell Server, Sonicwall, and Dell Switches, • Understanding of TCP/IP networking technologies, SSL certificates, and TLS configuration, • Working experience in Amazon AWS and Microsoft Azure, • Working experience in Linux Servers with Dockers – Ubuntu and CentOS, • Working knowledge of Jboss and Wildfly, • Knowledge of working in Linux and MS Windows environments, • Ability to work independently and in a team environment, using good judgment and initiative, • Excellent written/verbal communication skills, time management and analytical skills, • Ability to multi-task and switch tasks frequently throughout the day is a must Additional Desired Skills and Experience • Public Safety domain and technology experience, • iOS, Android Mobile deployments, • NOSQL experience (e.g., MariaDB), • Oracle and SQL database script writing, • Experience with continuous integration systems (e.g. Jenkins) build automation (Maven) and automated testing (e.g. Selenium). cFive provides its employees with excellent benefits including Medical, Dental, Vision, Life and AD&D Insurance. cFive employees also receive Holidays and PTO. cFive is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Powered by JazzHR ZXQvFskJuU

Job Description PLEASE NOTE THIS IS A HYBRID POSITION, MUST BE ON SITE IF NEEDED. Overview We're looking for a User Experience & Community Lead to take ownership of our customer support and community engagement. This role will lead a small support team and work closely with product, engineering, and operations to ensure our users have a seamless, satisfying experience from onboarding to long-term retention. You’ll be the central point of contact for our user base—responding directly when needed, and designing scalable systems to support growth. Key Responsibilities • Lead day-to-day customer support operations across channels (email, chat, helpdesk tools)., • Manage and mentor a small support team, ensuring high-quality service and fast response times., • Build and maintain strong user communities (e.g., WhatsApp, Discord, Reddit), fostering feedback and engagement., • Organize and run structured beta programs and user testing initiatives with clear reporting., • Coordinate with product and engineering teams to escalate and resolve recurring issues., • Track key metrics around satisfaction, response time, and user retention to guide improvements., • Design and improve internal workflows and knowledge systems to ensure consistent, scalable support quality as the team grows., • Help shape self-service resources such as FAQs, help center content, and onboarding flows. What You Bring • 5+ years of experience in customer support, user operations, or community management., • Proven experience managing or mentoring a small support or community team., • Excellent communication skills with a user-first, empathetic mindset., • Hands-on experience managing online communities and feedback channels (WhatsApp, Discord, FB Groups)., • Strong organizational and problem-solving abilities in a fast-paced environment., • Familiarity with tools like Zendesk, Notion, or similar. What We Offer • A high-impact, high-ownership role at a growing consumer tech brand., • Remote-friendly culture with flexible working hours., • A mission-driven team that values initiative, transparency, and user empathy. Company DescriptionWe’re a fast-growing consumer tech startup building smart hardware products that simplify and enhance everyday life. We care deeply about user experience and believe great support is part of great product design.We’re a fast-growing consumer tech startup building smart hardware products that simplify and enhance everyday life. We\r\ncare deeply about user experience and believe great support is part of great product design.

Job Description Sales Development Representative Healthcare is increasingly unaffordable for many Americans. For those who can afford it, they are in a health insurance system that has become more confusing, restrictive, and lower value with each passing year. Here at WeShare our mission is to bring better healthcare to America at a better price. We offer consumers a member-to-member health sharing program that is much more cost effective than standard health insurance while providing access to over 1.2 million physicians across the country. Come join us on this important journey to create the next generation of healthcare! WeShare is a rapidly growing faith-based nonprofit that strives to do good while delivering great and affordable healthcare. The company is led by senior executives with an extensive background in both for-profit and not-for-profit enterprises. If you have a bias for action, enjoy challenges, and love creating impact in a massive industry, WeShare might be the place for you! About this role Are you a dynamic and ambitious Sales Development Representative with a passion for expanding customer bases and generating qualified sales opportunities? If so, we want you on board to help UHSM revolutionize the healthcare industry! As part of our team, you will have the opportunity to take ownership of engaging prospective individuals and families, paving the way for our Account Executive team to close deals. Join us in our mission to provide customizable healthcare solutions that help individuals and businesses reduce costs, protect their assets, manage risks, and achieve financial success. This role is a full-time role and on-site in Orange, CA. Key Responsibilities • Learn & become an expert on UHSM’s product offerings., • Leverage opportunities to learn the market and business., • Contact leads via phone, auto-dialer, email, and/or web chat to qualify prospects and promote UHSM product offerings and services., • Answer inbound direct calls from prospective new members to pre-qualify and provide opportunities for the Account Executive team., • Work with team members to meet conversion, acquisition, and revenue goals., • Maintain detailed records of outgoing and ingoing calls as well as follow-up information and outcomes., • Meet or exceed projected weekly and monthly performance targets., • Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy., • Accurately document the customer's personal information including phone number, address, and other order information., • Persuasively engage the customer in conversation to explain how UHSM products and/or services will add value to their lives and meet their needs., • Ask relevant leading questions to understand the customer's needs., • Follow prepared scripts to provideaccurateand compliant information., • Contribute to overall team success - relay any information that may be of value to the team such as best practices, market sentiment, competitive pressures, etc. Required Qualifications • 6+ months of customer service, sales, or sales development experience OR a recent graduate from a bachelor's degree program., • 6+months of experience with CRM or sales enablement software., • Able to work in our Orange, CA office location. Preferred Qualifications • Healthcare sales experience., • Strong critical thinking and problem-solving ability., • Able to accept constructive criticism and continually improve sales techniques., • Creativity, curiosity, and desire to find “the third alternative” when faced with a challenge., • Excellent interpersonal oral and written communication skills., • Avid learner – our company is always evolving, and your knowledge must evolve too!, • Proven experience in achieving or exceeding sales goals What we offer • Competitive Hourly + Bonus, • Health, Dental, Vision,and403(b)with companymatch., • Great culture where you work with the founder and key stakeholders in a relaxed, but innovative atmosphere. UHSM is an Equal Opportunity Employer. Our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.

Job Description Destination Travel Specialist - Remote We're looking for a Destination Travel Specialist to join our team and help people turn their travel dreams into reality. What You'll Do • Connect with clients to understand their travel needs, preferences, and budgets., • Book seamless journeys via email, chat, and phone—transforming inquiries into confirmed trips with enthusiasm and accuracy., • Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming., • Spot trends in client feedback to refine services and personalize support for future bookings., • Optimize response funnels, minimizing delays and boosting client satisfaction scores., • Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip., • Deliver high-touch service with empathy, expertise, and a genuine smile.Nice to Have, • Travel industry savvy (preferred, not required — zero experience also welcomed), • Stellar written and verbal communication skills, • Comfort with technology and AI tools (we'll train you on the rest), • Passion for travel and curiosity about the worldWhat You Get, • Fully remote work, • Comprehensive onboarding and training, • Great team atmosphere with collaborative, supportive colleagues, • Growth potential with clear paths to leadership and higher earningsWho We Are We curate journeys that embrace dreams and turn them into reality. We believe travel should be transformative, not rushed, and we partner with advisors who share that passion. Do you feel like this is you?Apply now - we are looking forward to meet you.

Job Description Elevate your career with a company that’s consistently recognized as one of the Top Workplaces. We’re on a mission to empower individuals to take control of their financial future, and we’re looking for driven, coachable professionals to join our high-performing sales team. As a Financial Consultant, you'll be the first point of contact for customers looking for financial solutions- and your sales expertise will play a key role in helping them get back on track! So if you're ready to make a real impact, work with an amazing team, and take your career to the next level, Americor wants to meet YOU! Apply today and be part of something truly great! Responsibilities • Consult with clients to assess their finances and determine if debt settlement is a viable option., • Handle inbound calls while also proactively reaching out to leads provided by the company., • Educate clients on the debt settlement process, including how it works, potential risks, and benefits., • Outline debt settlement terms & conditions, including monthly payments and the timeline for resolution., • Maintain accurate and detailed records of client interactions and agreements within the company's CRM system to ensure accountability and follow-through., • Meet or exceed monthly sales targets and performance metrics set by the company., • Ensure adherence to all state and federal laws, as well as company policies related to debt settlement., • Keep up-to-date with changes in the debt settlement industry, including legal updates and market conditions, to provide informed advice to clients. Requirements • Minimum of 1 year of experience enrolling customers into debt settlement programs., • 2+ years of sales experience in a call center with a proven track record of success., • Strong work ethic, self-motivation, and a results-driven attitude., • Minimum of 2 years of experience utilizing a CRM to manage customer interactions and maintain accurate documentation, • Proficient in Google Workspace, email communication, managing customer inquiries, multitasking, and internet navigation., • Exceptional verbal and written communication skills, with the ability to convey complex financial concepts clearly and effectively., • Skilled in managing customer inquiries via phone, email, and chat, with a demonstrated ability to multitask and prioritize in a dynamic environment., • Demonstrated ability to build rapport with clients, handle objections confidently, and guide them toward informed financial decisions. Shift hours are 11:00 AM to 8:00 PM PST. Candidates must be available to work one of the following schedules: • Tuesday through Saturday, • Monday through Thursday, • Saturday through Wednesday *Candidates may select their preferred schedule from the options listed above. The Pay Solid performers can earn between $120,000 and $260,000 annually! The Perks • UNCAPPED Commissions – Top performers consistently earn $20K – $30K+ per month, • Daily Pay Option – Get paid faster with flexible daily payout access, • Paid Training – We invest in your success from Day 1, • Company Events & Perks – Enjoy paid team lunches, exclusive top earner awards dinners, and more, • Career Growth & Leadership Opportunities – We promote from within, • Medical, Dental & Vision Insurance – Comprehensive benefits to support your well-being, • 401(k) Retirement Plan – Plan for your future with employer-supported retirement savings, • Trusted Company – A+ BBB rating, 4.9 stars on Trustpilot, and a strong reputation in the industry Note to Agencies: Americor Funding Inc. has an internal recruiting department and may, at times, supplement that capability with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). Agencies are directed not to contact Americor Funding Inc. employees directly to present candidates. It is the Company’s policy that all candidates must be presented to hiring managers exclusively by the internal recruiting team or other authorized personnel. Any unsolicited resumes sent to Americor Funding Inc. by an Agency—including those sent to any Company mailing address, fax, email, employee, or the resume database—will be considered the property of the Company. Americor Funding Inc. will not pay a fee for any placement resulting from an unsolicited resume. Any candidate for whom an Agency submits an unsolicited resume will be deemed referred at no cost to the Company. Powered by JazzHR 8RqSIjRg7E

Respond to customer inquiries via phone, email, and chat with professionalism and care. Comfortable using CRM or support tools. The chance to support a brand that makes a real impact in the fitness world.

Job Description Job Title: Customer Service Specialist Reports to: Customer Service Supervisor Location: Tustin, CA Company: JustFoodForDogs, LLC Job Type: Full-time, Non-Exempt About JustFoodForDogs: JustFoodForDogs, the #1 vet recommended fresh food for dogs, is dedicated to helping pets live longer, healthier lives through real, whole-food nutrition. Founded in 2010, JustFoodForDogs revolutionized the fresh whole food movement for dogs when it opened the first open-to-the-public kitchen cooking food for dogs. All of our recipes are formulated by veterinarians and made with 100% human-grade ingredients. Today, consumers can find JustFoodForDogs at JustFoodForDogs retail locations, their favorite retailers and on-line at JustFoodForDogs.com. The company’s offerings include daily meals, shelf-stable products, supplements, and treats. To learn more about JustFoodForDogs, visit JustFoodForDogs.com Job Summary We are seeking a Customer Service Specialist who is passionate about pets and committed to delivering exceptional customer experiences. In this role, you will serve as a trusted resource for pet parents, helping them understand our products and services while building long-term relationships rooted in care, trust, and transparency. The most successful candidates are strong communicators who enjoy problem-solving, multitasking, and collaborating across teams to improve the overall customer experience. Key Responsibilities Customer Interaction & Resolution The "bread and butter" of the role is managing direct communication across multiple channels (phone, email, live chat, and social media). • Active Listening & Inquiry Handling:Identifyingthepetparent and pet’strue needs by listening carefully and asking clarifying questions., • Conflict De-escalation:Managing frustrated or angrypetaprentswith patience and empathy to turn a negative experience into a positive one., • Troubleshooting:Diagnosing technical or service-related issues and providing step-by-step solutions., • Escalation Management:Knowing when a problem is beyond their scope and routing it to theappropriate specializedteam or manager., • Act as a liaison between pet parents and internal teams to enhance the overall customer experience Account & Transactional Management Agents often handle the logistical side of the pet parent relationship. • Order Processing:Assistingwith placing orders, tracking shipments, and managing cancellations., • Billing & Payments:Processing refunds, adjusting bills for errors, and explaining complex fee structures or insurance policy terms., • Account Maintenance:Opening new accounts, updating contact information, and verifying identity tomaintainsecurity. Documentation & Technical Mastery Accurate record-keeping is critical for a company's data integrity and future service improvements. • CRM Documentation:Recording every interaction in a Customer Relationship Management (CRM) system (like Salesforce) to ensure a "single source of truth.", • Feedback Loops:Reporting recurring bugs, glitches, or service gaps to the product or management teams. Proactive Growth & Sales Modern agents don't just react; they actively seek to add value. • Product Knowledge:Maintainingexpert-level knowledge of all products, services, and current promotions., • Upselling & Cross-selling:Suggesting relevant product upgrades or accessories that genuinelybenefitthe customer., • Follow-ups:Checking back with customers after a resolution to ensure they are satisfied and to build long-term loyalty., • Performadditionaltasks and responsibilities as assigned by management Core Competencies: The "How" You Work • Pet ParentAdvocacy & Empathy: A genuine passion for pet health, translated into a "customer-first" mindset. Youdon'tjust solve tickets; you listen, empathize, and resolve concerns with a human touch., • Omnichannel Communication Mastery: High-levelproficiencyin shifting seamlessly between phone, email, live chat, SMS, and social media whilemaintaininga professional and consistent brand voice., • Critical Thinking & First-Contact Resolution: Strong problem-solving skills with the autonomy to assess complex needs and the confidence to guide apet parent's decision-making process in a single interaction., • Adaptive Workflow Management: The ability to multitask across multiple software tabs and communication streams without losing organization or speed in a fast-paced environment., • Collaborative Team Player: A proactive attitude toward remote or in-office collaboration, sharing insights with the team to improve the overall customer experience. Operational Qualifications: The "Reliability" Factor • Operational Discipline & Schedule Adherence: Proven ability to strictly follow a call center schedule, including assigned breaks and lunch periods, to ensure consistent coverage for our customers., • Professional Punctuality:A track recordof reliability with a commitment to being "ready to roll" at the start of every shift., • Dynamic Scheduling Flexibility: Ability toworka flexible schedule that includes weekends, evenings, and holidays as needed to support a 24/7 customer base., • Performance-Driven Mindset: A results-oriented approach to meeting and exceeding key performance indicators (KPIs) such as average handle time, customer satisfaction scores (CSAT), and resolution rates. Technical & Professional Experience • 3+ Years of High-Volume Service: Experience in a call center, consultative sales, or retail environment. Specific experience in pet nutrition or veterinary services is a significant advantage., • Digital Proficiency (CRM): Advanced experience using CRM tools to document interactions; Salesforce experience is highly preferred., • Consultative Selling: Ability to explain product benefits clearly and confidently "close the loop" by guiding customers toward the right nutritional solutions for their pets., • Education: High School Diploma or equivalent required; a four-year degree is preferred. Tenets of the Pack (Company Values) Live Our Mission – We believe this is more than a job. It’s a cause. Be a Team Player – We put company goals and success first. Maintain a Positive Attitude – We bring energy, enthusiasm, and drive to everything we do. Deliver Results – We play to win. JUSTFOODFORDOGS is an Equal Opportunity Employer. JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.

Job DescriptionDescription: Customer Service Representative (E-commerce & Web Orders) Role Overview The E-commerce Customer Service Representative is the primary point of contact for our online shoppers. You will manage the web orders using different platforms. We ensure that every customer who interacts with our websites receives prompt, friendly, and accurate assistance regarding their digital orders. Key Responsibilities • Order Management: Process, track, and update web orders using our internal order process and shipping platforms., • Customer Support: Resolve customer inquiries via live chat, email, and phone regarding product availability, shipping status, and promotions., • Social Media Engagement: Monitor and respond to customer inquiries, comments, and direct messages across platforms like Instagram, Facebook, and X (Twitter) to ensure a consistent brand voice & customer experience., • Technical Troubleshooting: Assist customers with website navigation issues, account logins, and checkout errors., • Returns & Refunds: Handle the end-to-end returns process, including issuing RMAs (Return Merchandise Authorizations) and processing refunds or exchanges working with our accounting department., • Problem Solving: Investigate shipping delays or "lost-in-transit" packages by communicating with logistics partners (e.g., UPS, FedEx, DHL). Skills & Qualifications • Tech-Savvy: Proficiency with E-commerce platforms (like Bigcommerce, Shopify, Amazon & Ebay) and CRM software (like Go High Level or Salesforce)., • Written Communication: Ability to write clear, professional, and empathetic emails and chat messages., • Multitasking: Comfortable managing multiple chat windows or browser tabs simultaneously while maintaining accuracy., • Detail Oriented: High attention to detail to ensure shipping addresses and SKU numbers are handled correctly.Requirements:

Job DescriptionCompany Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage. Job Description The Customer Service Supervisor maintains a high bar for service quality and customer satisfaction across our global contact centers and service centers. This role helps define and execute the Global Customer Support strategy across all countries and languages Western Digital supports. Has a strong focus on using AI, analytics, and automation to scale quality, knowledge, and efficiency. You will own service level management, escalations and quality programs for internal teams and third-party vendors, foster continuous education, and partner across functions to deliver world-class customer support. ESSENTIAL DUTIES AND RESPONSIBILITIES • Day-to-day operations: Assist in managing daily call center operations and workforce planning across multiple regions and 10+ languages, ensuring consistent SLAs and a seamless omnichannel experience (voice, chat, email, social, self-service)., • Training and enablement: Maintain, design, and deliver training for GCSS agents, including new hire, customer service, social media. Review and maintain and update internal knowledge base to ensure accuracy and consistency., • Global vendor management: Partner with third-party vendors to meet KPIs related to quality, customer satisfaction, and efficiency; drive corrective actions and continuous improvement plans., • Social and product launches: Facilitate new social support programs and product introductions, ensuring teams and bots are trained and ready before launch., • Quality and compliance: Conduct quality audits across channels and regions. Ensure adherence to best practices, privacy and data handling standards, and regional regulations., • Escalations: Support direct customer engagement for internal and external escalations, driving timely, empathetic, and complete resolutions., • Governance and communication: Lead recurring operational reviews and cross-functional calls; attend QBRs as required; surface insights and recommendations to leadership., • Travel: Up to 5%, including international travel as needed AI Integration/ Responsibilites • AI strategy in support: Help define and operationalize the AI roadmap for customer support, including virtual agents, agent assist/copilots, knowledge retrieval, and intelligent routing., • Virtual agent excellence: Partner with product and engineering to design, test, and iterate chatbots and IVR/NLU flows; improve intent recognition, containment rate, and handoff quality., • Agent assist and knowledge: Deploy and maintain AI-powered tools that summarize contacts, suggest next best actions, generate responses, and surface knowledge; maintain prompt libraries and guardrails., • Quality automation: Leverage speech and text analytics, auto-QA, and sentiment analysis to increase coverage and consistency of evaluations; coach teams using data-driven insights., • Forecasting and WFM: Use machine learning–driven forecasting, capacity models, and real-time analytics to optimize staffing and service levels., • Experimentation and measurement: Run A/B tests on scripts, flows, deflection experiences, and knowledge content; track impact on CSAT, FCR, AHT, and cost-to-serve., • Data stewardship: Partner with Security, Legal, and Privacy to uphold data protection, PII handling, and responsible AI principles; maintain model and prompt governance, audit logs, and evaluation frameworks., • Localization at scale: Use translation, transcription, and multilingual NLU capabilities to deliver consistent support quality across languages. Qualifications REQUIRED • Bachelor’s degree or equivalent experience, with progressive experience managing customer service operations in fast-paced, multilingual environments. Consumer electronics experience preferred., • Proven track record running training and/or quality programs across internal teams and outsourced vendors., • Strong communication skills and executive presence; able to synthesize insights and influence cross-functionally., • Organizational excellence: adept at prioritizing multiple projects, coordinating across functions, and driving outcomes under deadlines., • Working knowledge of CRM and CCaaS platforms, online support tools, and MS Office/Office 365., • Practical familiarity with AI in support, such as: – Conversational AI (chatbots/voicebots), speech-to-text, sentiment analysis, auto-summarization – Agent assist/copilot tools, knowledge search/retrieval, prompt design and evaluation – Quality analytics and auto-scoring, interaction analytics, work-intent classification – A/B testing, dashboarding, and KPI instrumentation PREFERRED • Hands-on with one or more of the following (or similar): Salesforce/Zendesk; CCaaS (Genesys, Amazon Connect); WFM/QA (NICE, Verint); conversational AI (Dialogflow, Lex, Azure OpenAI); BI tools (Power BI, Tableau)., • Building multilingual support programs and AI-enabled localization workflows., • Exposure to Responsible AI practices, data privacy (e.g., PII handling), and model/prompt governance. Key KPIs and success measures: • Customer outcomes: CSAT, NPS, effort score, complaint rate, FCR., • Efficiency: AHT, cost per contact, schedule adherence, backlog/aging., • Quality: QA scores, auto-QA coverage and agreement rate, policy adherence., • AI impact: bot containment/deflection rate, intent recognition accuracy, agent assist adoption, resolution time reduction, self-serve success rate., • Readiness: training completion, time-to-proficiency, knowledge search success, accuracy and freshness of content. Tools and ways of working. • Embrace data-driven operations: instrument dashboards, set baselines., • Teach and coach: enable teams to use AI safely and effectively., • Document and govern: maintain prompts, flows, and knowledge with versioning, testing, and approvals., • Collaborate globally: coordinate with regional leads and vendors to ensure consistency with local flexibility. Salary Range: 61,200.00-81,600.00 Additional Information Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here. Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 06/03/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. Compensation & Benefits Details • An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs., • The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future., • If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. You will be eligible to be considered for bonuses under either WD’s Short Term Incentive Plan (“STI Plan”) or the Sales Incentive Plan (“SIP”) which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to WD's Standard Terms and Conditions for Restricted Stock Unit Awards. • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the WD Savings 401(k) Plan., • Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com.

Job Description *This position is full-time and in person located in Irvine, CA* About ConsumerDirect At ConsumerDirect, we’re transforming the way consumers control their credit, money and privacy through innovative software solutions. As one of Orange County’s Best Places to Work for four years running, we pride ourselves on a collaborative, inclusive, and growth-focused culture. Join our passionate team of professionals dedicated to making a real impact in the financial technology space. As we continue to scale and innovate, we’re looking for a talented individual to join us in our mission to revolutionize the industries we serve. Position Overview: We are looking for a highly motivated, detail-oriented, empathetic, tech-savvy Support Representative (with bilingual Spanish skills a strong plus) to help support our Customer Service team. Our ideal candidate loves to work in a call center environment along with providing superb customer service. This role is responsible for delivering timely and effective assistance to customers by resolving inquiries, troubleshooting product or service issues, and ensuring a positive customer experience. Responsibilities • Handle and respond to constant inbound and outbound calls from customers and partners, providing professional, solution-focused support., • Respond promptly to customer and partner inquiries via phone, email, and chat while maintaining a positive and professional attitude., • Identify, troubleshoot, and resolve product or service issues in a clear, efficient, and professional manner., • Accurately document all customer and partner interactions using the internal CRM (e.g., HubSpot)., • Upsell products and services based on customer needs where appropriate., • Maintain up-to-date knowledge of company products, services, and policies., • Consistently uphold customer satisfaction standards while contributing to individual and team performance goals. Qualifications • 1+ years of Customer Service experience (Call center experience is a plus!), • Bilingual in Spanish (preferred), • Ability to commute reliably to the office is required., • Ability to provide over-the-phone customer support., • Familiar with basic tech functions (resetting passwords, account maintenance, updating profiles, etc.)., • Familiar with Microsoft Excel and Outlook., • Able to manage a high volume of inbound calls., • Excellent ability to communicate over the phone, via email, and over video calls., • Must be 18 or older to apply Why Join Us? • PTO will be accrued each pay period as follows: employees will earn 40 hours (equivalent to 1 week) of PTO annually from 90 days through their first year of service. After completing one year, the accrual increases to 80 hours (2 weeks) annually, also accrued per pay period., • At the start of each calendar year, employees will receive the following additional time off as Sick Leave: 5 days (40 hours)., • 10 Paid Holidays throughout the year., • 401(k) retirement plan to help you save for the future., • Comprehensive medical, dental, and vision plans with PPO and HMO options, covering employees and their dependents., • $20,000 company-sponsored life insurance and employer-sponsored long-term disability coverage., • A $1,500 annual stipend for learning and development to support your professional growth., • Free daily energy drinks, coffee, and snacks., • Health and wellness benefits, including an LA Fitness membership. Actual compensation will be determined based on a variety of factors, including skills and experience Equal Opportunity Statement "Consumer Direct embraces diversity, culture, and equal opportunity in a serious way. We are committed to promoting a workplace that represents a wide variety of, backgrounds, perspectives, skills and experiences."

Job DescriptionDescription: OnSite Start Date: 06/22/2026 Position Overview: The Customer Care Coordinator will be responsible for providing front-line support to all of our referral sources and customers. The position requires you to provide exceptional customer service while handling a high volume of customer orders/calls. The Customer Care Representative will need to have the ability to multi-task, be detail oriented, and well-organized, as the position requires a lot of follow-ups to be able to complete the orders/calls. Essential Job Functions: • Receive incoming orders/communication via fax, email, or other platforms from referral sources and customers., • Answering the high volume of incoming telephone calls from referral sources and customers., • Welcome patients, visitors, and vendors upon arrival at the office., • Answer patient questions, monitor the logbook, ensuring lobby is well maintained., • Handles inbound and outbound communications (calls, emails, fax, text)., • Create and process orders based on incoming telephone inquiries and faxes, • Utilize technology initiatives and platforms, such as (but not limited to) HIPAA-compliant text, chat features, and other communication avenues as established by the company., • Verify insurance eligibility and coverage., • Provide exceptional customer service while speaking on the phone., • Complete member intake, create and schedule orders accurately based on established quality assurance standards., • Ensure data is entered accurately and in a time-sensitive manner., • Inform patients and collect applicable copays, deductibles, and balances., • Inform patients about financial obligations and purchase vs. rental options., • Completely document patients’ accounts with proper notes and account updates., • Follow up on all open tasks in a timely manner., • Maintains working knowledge of current home care products and services offered by Stance Health Solutions and all applicable insurance guidelines regarding eligibility for coverage and reimbursement., • Adhere to all applicable guidelines, including HIPAA, OSHA requirements, and account sensitivity., • Work with patients, insurance companies, payors, and physicians to ensure all documentation is received., • Adhere to the policies and procedures of the company and processes set forth by the Customer Care leadership., • Must participate in mandatory on-call and call-back programs to respond to emergencies., • Perform other related tasks as required. Requirements: Minimum Qualifications: • High school diploma or equivalent preferred., • Minimum two years' experience in customer service preferred., • At least one year of Call Center or medical / healthcare environment experience preferred., • Excellent listening skills and communication in an empathetic manner., • Able to operate office equipment including computers and supporting words. processing, spreadsheets, and database applications. Working knowledge of Microsoft Office (i.e. Word, Excel, Outlook)., • Ability to communicate professionally and tactfully, both orally and in writing., • Knowledge of major insurance carrier reimbursement guidelines and eligibility coverage is a plus., • Ability to work in a fast-paced environment, multitasking while keeping the focus on the customer., • Must be available for work evenings, weekends, and holidays if needed.

Job DescriptionSymple Lending, an innovative fintech company that is at the forefront of transforming the lending industry by empowering customers on their journey to financial freedom. Our commitment lies in providing seamless and efficient lending solutions to our customers. As a Sales Assistant (AKA Enrollment Specialist), you will play a vital part in supporting daily operations by managing administrative tasks and ensuring the timely and accurate processing of applications. What You’ll be Doing: • Monitor and respond promptly to inquiries via Slack chat to address issues raised by the sales team., • Assist with converting files and ensure successful document delivery by communicating with current and potential clients via phone, SMS, and email communication., • Provide exceptional customer service via chat and phone to resolve problems related to phones, files, or backend systems., • Coordinate with IT, affiliates, and other departments to troubleshoot and resolve issues efficiently., • Maintain accurate records of support requests and resolutions to ensure seamless communication and follow-up., • Collaborate with sales agents to identify recurring issues and recommend process improvements., • Ensure all support requests are handled professionally, promptly, and with a customer-first attitude. What You’ll Bring:, • Proven experience in a customer service role, with a focus on chat and phone support., • Experience supporting a sales team, preferably in a fast-paced environment., • Strong troubleshooting skills and the ability to resolve technical issues effectively., • Experience in the debt settlement industry., • Bilingual (English and Spanish) preferred to support our diverse team and client base., • Excellent communication skills (verbal and written)., • Ability to multitask, prioritize, and stay organized in a high-pressure environment., • Proficient in using Salesforce, Slack, CRM systems, and other collaboration tools. Why Work for Symple Lending:, • Competitive Salary, • Professional growth, • Health insurance, • Vision & dental insurance, • Paid time off, • A collaborative and innovative work environment., • Opportunities for professional growth and development. Powered by JazzHR y3Q0WXFMn8

Job DescriptionJoin a Leading Communications Technology Company Leading the way in two-way radio and Push-to-Talk over Cellular (PoC) technologies, Hytera US Inc. caters to vital communications areas such as commercial companies, public safety, education, and hospitality. Being a leading innovator in the field with state-of-the-art DMR technology and excellent audio quality, we are looking for a remarkable technical services associate to help us expand in this highly promising area. About the Role We’re looking for a customer-facing Push-to-Talk over Cellular (PoC) Technical Support Specialist to support users who rely on mission-critical communication tools in the field. In this role, you’ll be the primary point of contact for customers using our Push-to-Talk over Cellular system—helping them stay connected, troubleshoot real-time communication issues, and ensure reliable performance across devices, networks, and environments. Because Push-to-Talk systems are often used in time-sensitive, operational settings (field teams, logistics, security, construction, transportation, etc.), your ability to respond quickly, communicate clearly, and resolve issues efficiently directly impacts customer success. What You’ll Do • Serve as the first line of support for customers using our Push-to-Talk over Cellular platform, • Assist users with device setup, configuration, provisioning, and connectivity issues, • Troubleshoot real-time communication issues (audio, latency, group/channel access, network behavior), • Support mobile and web-based PoC applications across iOS, Android, and desktop environments, • Work directly with customers via phone, chat, and email to resolve urgent issues quickly and clearly, • Help customers understand how to best use Push-to-Talk features in their workflows, • Escalate and document bugs, outages, and performance issues with detailed technical context, • Partner closely with engineering and product teams to diagnose recurring issues and improve system reliability, • Monitor support trends to identify common field challenges and improve customer experience, • Maintain clear documentation and help guides tailored to real-world user scenarios What We’re Looking For, • 2+ years in a customer-facing technical support or customer success role, • Strong communication skills with a calm, professional, and customer-first approach, • Experience troubleshooting mobile apps, connectivity issues, or real-time communication systems, • Ability to diagnose problems involving devices, networks (cellular/Wi-Fi), and user configuration, • Comfortable working in fast-paced environments where uptime and responsiveness matter, • Familiarity with support tools (Zendesk, Intercom, Jira, etc.), • Ability to clearly explain technical issues to non-technical users in the field Qualifications: • High school diploma or equivalent; Computer Science A.A degree or technical certifications preferred., • Excellent problem-solving and communication skills., • Ability to work independently and in a team Preferred Skills:, • Strong computer knowledge for software and hardware troubleshooting, • Proficiency in Microsoft 365 Office suite, • Exceptional work ethic Nice to Have • Experience with Push-to-Talk over Cellular (PoC/PTT), dispatch systems, or radio replacement technologies, • Background in telecommunications, mobile networking, or SaaS communication platforms, • Understanding of LTE/5G connectivity, VoIP, or real-time audio systems, • Experience supporting field-based industries (logistics, public safety, construction, transportation), • Exposure to device provisioning, MDM systems, or SIM-based deployments Why This Role Matters Push-to-Talk over Cellular systems are often mission-critical—when they fail, teams can’t communicate. In this role, you are directly responsible for keeping people connected in the moments that matter most. Your support ensures reliability, safety, and coordination for teams operating in real time. Final compensation based on ability and talent Direct hire only, NO AGENCIES PLEASE

Job DescriptionSalary: $70,000 - $75,000 Who We Are: Archipelago Companies, a portfolio of highly successful consumer lifestyle brands, is seeking a talented and passionate individual with an entrepreneurial mindset to join our team. Our brands, including OluKai, Melin, Roark, and Tradewind Services are leaders in their respective markets, offering high-quality products and authentic marketing stories direct to consumers. At Archipelago Companies, we pride ourselves on our commitment to integrity, and we strive to create a culture of excellence in everything we do. If you are a driven and innovative individual with a passion for consumer brands, we invite you to apply for our open position and become a part of our dynamic and growing team. About the Role: Were seeking an IT Support Specialist to provide a mix ofTier 1 helpdesk supportandTier 2 technical supportfor our SaaS-first environment. This role requires~50% travelto satellite offices to deliveronsite support, support office setups, and participate in anonsite rotation schedule. Youll be a key point of contact for end users while also partnering with IT Systems and Security to resolve escalations and improve reliability. Key responsibilities in the following areas include but are not limited to: End User Support (Tier 1) • Provide timely support via ticketing system, chat, phone, and in-person onsite visits., • Troubleshoot common issues: account access, MFA/SSO login, SaaS apps, email/collaboration, endpoints (laptops/mobile), printers/peripherals, conferencing/AV basics., • Execute onboarding/offboarding tasks: device setup, user orientation, standard access provisioning steps, and documentation. Backend Support (Tier 2) • Handle escalations involving deeper troubleshooting and coordination: identity/access group issues, device management (MDM), endpoint security tooling, and SaaS administration tasks., • Assist with incident response basics (e.g., device isolation steps, evidence gathering, coordinating with Security/IT Ops)., • Partner with Systems Admins/IT Manager to drive root-cause fixes and reduce recurring tickets. Onsite / Field Support (50% travel) • Travel to satellite offices on a regular schedule to provide hands-on support., • Support office readiness: workstations, conference rooms, basic network/Wi-Fi troubleshooting, inventory/asset audits, and local vendor coordination., • Participate in an onsite support rotation to ensure coverage and rapid response for high-impact issues. Process & Documentation • Maintain knowledge base articles and repeatable runbooks for common issues., • Track assets (devices, peripherals) and support license access workflows., • Contribute to service improvements: ticket categorization, automation suggestions, and user training. Required Qualifications • Bachelor's degree preferred, • 3+ years inIT support/helpdesk/desktop support(Tier 1) with exposure to Tier 2 tasks., • Strong troubleshooting skills across: Windows/macOS, mobile devices, common SaaS tools, and basic networking fundamentals., • Experience with a ticketing system (e.g., Jira Service Management, Zendesk, ServiceNow)., • Comfortable supporting users in-person and remotely; strong customer service mindset., • Ability to travel~50%and participate in an onsite rotation schedule. Preferred Qualifications • Experience withidentity and access(Okta/Azure AD/Google Workspace), MFA, RBAC groups., • Experience withMDM/device management(Intune/Jamf/Workspace ONE)., • Basic SaaS admin experience (Google Workspace/Microsoft 365, Slack, Zoom, etc.)., • Familiarity with retail or multi-site operations and supporting distributed teams., • Scripting/automation interest (PowerShell/Bash) or workflow automation experience. Location & Office Structure:This is an in-office hybrid position with significant travel(~50%) to satellite offices in Irvine and San Clemente. Mandatory 4 days per week in office with the option to work from home 1 day per week. Participation in onsite rotation schedule (hours and cadence defined by region/coverage needs). Compensation: The salary range for this position is: $70,000 - $75,000, based on the experience that you bring to the position. Benefits and Perks: • Complimentary chef prepared breakfast and lunch provided Monday - Thursday, • Generous product gift program and all brand discounts, • Growth opportunities within the Archipelago family of brands: OluKai, Melin, Roark, • Company bonus program, • 5 year and 10 year Milestone Anniversary travel gifts, • Medical, Dental, Vision insurance in accordance with plan guidelines, • Company paid life insurance in accordance with plan guidelines, • 401k with employer match in accordance with plan guidelines, • 15 Days of PTO accrued annually, plus one additional day of PTO every year on your anniversary, and 3 Floating Holidays per year, • Paid beach and giveback days, bi-annual team building events and other in-person celebrations, • Work with talented and great people who share a love of the ocean lifestyle, • OluKai is a Certified B Corporation with paid company service days Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individuals race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at hr@arch-cos.com. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Job DescriptionAbout Quilt Software Ever wondered how your favorite local shops compete with the big guys? That’s where we come in. We’re Quilt Software, providing Main Street's unsung heroes – from quirky cheese shops to family-run jewelry stores – with the tools they need to compete. Last year, we helped 14,000+ shops make over $2 billion in sales with our family of industry-specific software solutions. If you get a kick out of supporting local businesses, love great software, and want to be part of a company that’s powering Main Street, we’d love to chat. Come join us in our quest to keep local retail not just alive, but thriving! About the Role We are seeking an experienced Senior Software Engineer to join one or more product engineering teams building mission-critical Point of Sale and eCommerce SaaS platforms. This role balances technical execution, hands-on development, and cross-functional collaboration in a highly regulated, high-availability environment. You will contribute to delivering secure, scalable, and reliable payment solutions while upholding a strong engineering culture. Key Responsibilities Technical Execution & Development • Write, review, and maintain high-quality code across backend, frontend, and/or mobile systems., • Uphold coding standards and architecture best practices., • Participate in design and code reviews, contributing constructive feedback to peers., • Contribute to technical documentation and architectural designs., • Champion a culture of accountability, quality, and continuous improvement. Cross-Functional Collaboration • Communicate technical ideas and plans clearly in team settings., • Translate product and business goals into well-scoped technical solutions., • Communicate progress, risks, and tradeoffs to engineering teams and stakeholders., • Work closely with customer support and operations on merchant-impacting issues. Delivery & Engineering Excellence • Partner with Product, Design, Compliance, SRE, and Operations to deliver POS, payment, loyalty, gift card, and other features end-to-end., • Contribute to sprint planning, delivery predictability, incident follow-ups, and technical debt management., • Implement and advocate for best practices in code quality, testing, observability, and CI/CD., • Help guide architectural decisions for high-throughput, low-latency systems. Cloud-Based Point of Sale & Platform Features • Inventory Management and PO sync: Items matrices, Vendor Catalog, Purchase Order Management, Multi-store inventory., • CRM: Customer details capture, purchase history tracking, targeted marketing campaigns, gift card management, and loyalty rewards., • Sales & Promotions: Custom discounts, bulk pricing, time-sensitive promotions, and bundled offers., • Reporting & Analytics: Detailed dashboards and exportable reports covering best-sellers, profit margins, and more., • Employee Management: User roles, time tracking, permissions, and cross-location metrics., • Payment: Integration with Quilt Payment or external payment providers., • eCommerce Sync: Integration with Quilt's internal eCommerce module or platforms like Shopify and DoorDash., • Support platform reliability, uptime, and data integrity for merchants and partners., • Participate in incident response and post-mortems, contributing to long-term fixes., • Support PCI DSS, SOC 2, and other compliance requirements. Required Qualifications • 5+ years of software engineering experience., • Hands-on, full-stack development experience with React (frontend) and PHP/MySQL (backend) ., • Experience building and operating SaaS platforms at scale., • Strong understanding of modern backend systems (APIs, microservices, databases, cloud infrastructure)., • Experience working in regulated or compliance-heavy environments with strong technical documentation practices., • Effective communicator with the ability to collaborate across teams. Preferred Qualifications • Experience with POS systems, eCommerce, or fintech, • Familiarity with PCI DSS, SOC 2, or financial compliance standards., • Experience with cloud platforms (AWS, GCP, or Azure)., • Background in distributed systems, event-driven architectures, or real-time transaction processing. What We Offer • Opportunity to build software that powers real-world commerce at scale., • Competitive salary and equity package., • Comprehensive benefits (health, dental, vision, 401k, etc.)., • Flexible work environment., • Strong emphasis on engineering quality and career growth. Location: In-Person: Irvine, CA, Charlotte, NC or Provo, UT Salary: 115-130k base salary + bonus Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Notice - Employment Scams Communication from our team regarding job opportunities will only be made by a Quilt Software employee with an @quiltsoftware.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers, or banking information. If you believe a scammer is contacting you, please mark the communication as "phishing" or “spam” and do not respond.

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