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Email customer support jobs in United States

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  • Medical Office Manager
    Medical Office Manager
    7 hours ago
    $66360 yearly
    Full-time
    Brooklyn Heights, Brooklyn

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. Health Plus Management is seeking an Office Manager to oversee the business side of the operations in order to ensure the steady workflow and uninterrupted service for practice site. This position will drive excellence in staff engagement, process improvement and service to our patients. DUTIES & RESPONSIBILITIES • Manage single site location, implore company standards, and core values, • Ensure all filing and organizational systems for the practice are maintained and efficient, • Patient satisfaction, including troubleshooting when there is a complaint and developing and training a process improvement to prevent recurrences., • Regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations., • Monitor and evaluate staff performance (reviews, rewards, recognition, and discipline), • Maintain and evaluate accuracy and follow through patient entry, reception, scheduling, paper flow, medical records, chart preparation, etc., • Supports/assists team with additional tasks as needed. EDUCATION & TRAINING • Bachelor’s degree in public health administration, Business, or related area, • 5-7 years medical office administration management, • 3 years supervisory for five or more employees KNOWLEDGE & EXPERIENCE • Knowledge and experience in all aspects of billing, • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance, • Human resources experience in hiring, supervision, and performance reviews, • Knowledge of maintaining supplies and equipment for the medical setting, • Manage priorities between multiple sister locations, • Problem-solving skills regarding people and process, • Understanding of No Fault and Workers Comp claims, • Able to facilitate surgical authorizations, booking and billing SKILLS & ABILITIES • Professional demeanor and presentation skills, including face to face, email, telephone, and video conference., • Ability to communicate professionally with clinicians, administrative staff, frontline staff, contractors, insurance payers, patients, family members of patients, suppliers, and the public., • Skill in using healthcare software and computer systems, • Excellent customer service with an attention to detail, • Ability to meet high productivity and accuracy standards, • Bilingual in Spanish and English is required PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. ADDITIONAL INFORMATION • Schedule: Full-Time, Monday-Friday, • Salary: Starting at $66,300/year

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  • Manager, Social & Partnerships
    Manager, Social & Partnerships
    11 hours ago
    $75000–$105000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is seeking a Manager, Social Partnerships to lead social strategy and brand collaborations and to elevate how the brand shows up in culture. This role will shape Van Leeuwen's social presence and partnership strategy, driving cultural relevance, community engagement, and brand growth. The ideal candidate is a strategic and creative marketer with a strong cultural POV who can turn social content and partnerships into meaningful brand moments. This role sits at the intersection of brand, culture, and growth - owning how Van Leeuwen shows up in social, partnerships, and cultural conversations. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office three days a week. Job Responsibilities Social Strategy Brand Voice • Develop and execute Van Leeuwen's social media strategy across platforms including Instagram, TikTok, and emerging channels, • Evolve and protect the brand's social voice, ensuring consistency across content, • Translate brand initiatives, product launches, and campaigns into compelling social narratives, • Identify cultural moments and trends where Van Leeuwen can authentically participate, • Actively engage with relevant brands, creators, and cultural moments across social platforms, building relationships and increasing Van Leeuwen's visibility and relevance, • Collaborate with PR and creative to create integrated brand moments that extend beyond social Brand Partnerships Collaborations • Develop, and manage strategic brand partnerships and collaborations, • Own partnership ideation and execution from concept to launch, • Build a pipeline of culturally relevant collaborations that drive brand buzz and business impact Creator, Influencer Community Strategy • Develop and manage a creator and influencer strategy, • Own day-to-day community engagement across social platforms, responding to comments, DMs, and mentions with on-brand voice while managing and scheduling posting of content on Van Leeuwen's social channels, • Cultivate community engagement initiatives like our Insider Program, Ambassador Program and Broadcast Channel, that build an active, loyal fan base and turn highly engaged followers into organic advocates for the brand, • Surface insights, trends, and audience feedback to inform content and campaigns to in-house team to ensure content performs with high engagement E-mail • Create email calendar and develop strategies for each email channel, • Work with the in-house designer to design email content Customer engagement • Manage customer interactions on social platforms with strict response timing, while collaborating with key stakeholders to escalate trending and large scale scenarios when appropriate, • Co-manage a Cx team member with the VP of Marketing that will help support in this capacity Analytics, Reporting Research • Utilize social listening tools and leverage analytics to review performance data on social media and digital platforms, • Develop KPIs for each platform, with a clear path to achieve and track against key benchmarks Job Requirements • 6 to 8 years of experience in social media, brand marketing, partnerships, or related fields, • Proven experience developing social strategies and executing brand collaborations, • Strong creative and strategic thinking skills with a demonstrated ability to translate insights into compelling content and partnerships, • Excellent communication and project management skills, • Deep understanding of internet culture, trends, and creator ecosystems, • Strong creative POV, • Comfortable working in a fast-paced, entrepreneurial environment, • Passion for food, culture, and consumer brand, • Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines Compensation + Benefits $75,000 - 105,000 annual compensation depending on experience, paid weekly Eligible for annual 10% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off, • Paid Sick Time, • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $75,000---$105,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Lien Associate
    Lien Associate
    8 hours ago
    $19–$24 hourly
    Full-time
    Uniondale

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages over 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Connecticut, NJ and Upstate NY. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. This position is responsible for follow up with attorneys on denied no-fault claims & slip and fall cases that are on a medical lien (a legally binding contract between the provider & personal injury attorney.) Job Description/Summary: • Track & review accounts for status update with Law Firms / Attorneys, • Follow up on outstanding lien settlements, • Prepare balance invoices for attorneys, • Document & maintain detailed lien activity on patient account’s resulting from an email or phone call, • Supports & assists team with additional assigned tasks as needed Knowledge & Experience: • Medical collections, • Medical Claims, • Must be able to communicate professionally with Attorneys & Law office Personnel., • Experience with medical liens and arbitration, preferred but not required., • Experience with No Fault Regulations preferred. Skills & Abilities: • Excellent Customer Service & communication skills, • Proficient in computer operations, • Microsoft Office (excel & word), • Detail Oriented, • Problem solving skills, • Ability to meet high productivity & accuracy standards Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Additional Information: • In person position: Uniondale, NY, • Full-Time, Monday-Friday, 40 hours per week, • Approximate Pay: $19-$24/hour

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  • Digital Content Creator
    Digital Content Creator
    11 hours ago
    $70000–$80000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen is looking for a full-time Digital Content Creator to take the brand's digital footprint to the next level across social-first platforms and beyond. We are seeking a creative who's plugged into internet trends with a finger on the pulse of the social landscape; your love for content creation should be as evolving as your FYP. ⟳ The Digital Content Creator will be responsible for developing high-quality and mouth-watering** videos and images for web, social, marketing materials, press and other major platforms. You will be well versed in all touchpoints of content creation: conception, storyboarding, execution, food styling, editing and publishing. You will work closely with our Social Partnerships Manager and Graphic Design Manager to develop thumb-stopping content that maximizes our reach and engagement. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office three days a week. Job Responsibilities • Ability to create solid video compositions while adhering to brand guidelines across various platforms like Instagram, TikTok, YouTube Shorts, etc., • Develop creative concepts and storyboard ideas for video content that resonate with strategy and increase benchmarks such as site traffic, sales and audience engagement, • Produce high-quality videos showcasing ice cream flavors, menu item launches and brand ethos, • Brainstorm innovative and captivating video series, tutorials, recipes, and other engaging formats to promote brand visibility and engagement, • Ability to capture pixel-perfect lifestyle, product and event imagery to use as promotional material, • Assisting in photoshoots: videography, BTS footage, etc., • Image editing tasks, such as cropping, resizing, retouching, and color adjustments, to enhance the visual appeal of designs across both print and digital collateral, • Coordinate video shoots including location scouting and equipment setup, • Collaborate with other team members to maintain brand consistency across all marketing materials, • Nimbleness and adaptability to real time changes while capturing footage, • Support the marketing team in the development and design of digital assets including email, social graphics, in-store, grocery and digital advertisements, • Ensuring and maintaining visual brand consistency across all design projects such as internal/external decks and presentations, • Ability to prepare and review files for print production, ensuring accuracy and quality Job Requirements • 1 to 3 years experience in a Content Creation role (in-house experience required), • Excited by the opportunity to experiment creating new types of content, • Experience in capturing photo and video content, ideally with an emphasis on food, • Ideal candidate has experience with food styling and an eye for visual presentation, • Savviness to social trends to keep content fresh and relevant, • Willingness to travel and be on-site when opportunities arise, • Enthusiastic self starter, • Detail and process oriented, • Knowledge of industry standard video editing software (e.g., Adobe Premiere Pro, CapCut) to create engaging and polished final products, • Proficiency in Adobe Creative Suite: Illustrator, Photoshop, After Effects, Premiere Pro, Final Cut, Canon C70, iPhone, • Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines Compensation + Benefits $70,000 - 80,000 annual compensation depending on experience, paid weekly Eligible for annual 5% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off, • Paid Sick Time, • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $70,000---$80,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Regional Beverage Trainer & Technical Liaison
    Regional Beverage Trainer & Technical Liaison
    15 hours ago
    $75000 yearly
    Full-time
    SoHo, Manhattan

    Maman - Regional Beverage Trainer \& Technical Liaison maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an extremely organized and detail-oriented beverage professional who has extensive experience in nyc cafe culture. you are passionate about food and beverage trends and take pride in your craft, sharing your expertise through training and mentorship. you are a natural problem solver who enjoys meeting new people in the field and building dynamic teams with flawless beverage execution. Position Summary The Regional Beverage Trainer Technical Liaison plays a key role in supporting the operational excellence of maman's 29+ NYC locations. This position combines hands-on training, technical troubleshooting, inventory coordination, and operational support for the beverage program. Working out of the Greenpoint Coffee Lab, maman HQ and in store, this role partners with the Beverage Director and Beverage Team to train baristas and new hires, coordinate equipment maintenance, manage beverage-related inventory and supplies, and support new store openings. The ideal candidate is highly organized, technically capable, and passionate about coffee and café culture, with the ability to communicate effectively across teams and respond quickly to operational needs in the field. Essential Responsibilities Training \& Education • Plan, schedule, and lead NYC-based barista training sessions at the Greenpoint Coffee Lab for multiple role levels, including new baristas, assistant managers, store managers, and regional directors - tailored specifically for each position, • Work with the Beverage Team to develop and maintain a training scheduling system, including follow-ups and progress reports for store managers and regional directors, • Assist in the creation of training materials, including internal training videos and documentation for new menus, beverage launches, and operational standards, • Support seasonal menu launches and new beverage program rollouts across NYC locations New Store Openings • Assist the Beverage Director and New Store Opening (NSO) team with NYC-based store launches • Schedule, prepare and distribute NSO kits, packaging and dispatching of items to new locations in advance of openings, • Work on site for the pre-opening week and into the first 1-2 weeks of the opening to oversee the barista team on site, • Follow up as needed to ensure maman standards are upheld Technical Support \& Equipment Coordination • Serve as the first technical responder for beverage equipment issues - know when to handle in house and when to escalate to coffee service partners for technical support • Troubleshoot issues with store team via electronic communication or through in-person visits as needed, • Maintain communication between store teams, technicians, and the Beverage Team regarding equipment issues and solutions, • Assist Beverage Team with supplying NYC stores with any new tools or technology needed to achieve a new seasonal menu or new beverage product launch, • Manage stock of beverage-related small wares and replacement parts, coordinating the dispatch of supplies to NYC stores through drivers at least twice per week based on store requests, • Oversee NYC-wide water filtration purchasing and management across 29+ store locations, • Maintain sufficient inventory of all filter variations and related supplies for dispatch Administration \& Communication • Track and log ongoing store equipment or operational issues identified through Preventative Maintenance reports, overseeing scheduling of maintenance visits and communicating effectively with in store leaders and Beverage Team • Conduct audits of all store weekly recap emails to address and schedule any maintenance or repairs needed, • Keep clear, timely communication with the Beverage Director, Beverage Team and store teams, • Perform basic bookkeeping for beverage department purchases, maintaining organized records related to purchasing, training, maintenance, and store support, • Remain flexible and available to assist with duties related to cafe operations or the beverage department as needed, • Be available for occasional weekend calls related to emergencies or store opening requirements Qualifications \& Skills • 3--5 years of cafe or specialty coffee experience preferred, • High-level barista skills and strong understanding of beverage standards and execution, • Experience with coffee equipment including basic familiarity with La Marzocco espresso machines and Fetco brewers, • NYC Food Handlers Certification, • Excellent time management, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout NYC region, working out of several locations weekly, • Energetic, approachable, adaptable with experience building and training high-performing teams • Ability to lift up to 50 lbs and stand for extended periods, • Be prepared to share your latte art or any other relevant materials or certifications with the team! What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Beverage Trainers enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Two weeks Paid Time Off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Warehouse Clerk
    Warehouse Clerk
    1 day ago
    $17–$18 hourly
    Full-time
    Union

    Bilingual Warehouse Clerk (Spanish/English) – Elizabeth, NJ Location: Elizabeth, NJ Pay Rate: Competitive hourly rate (based on experience) Schedule: Full-time, day shift (Monday–Friday) Job Summary A fast-growing distribution operation in Elizabeth, NJ is seeking a reliable Bilingual Warehouse Clerk (Spanish/English) to support daily warehouse and administrative functions. This role is ideal for someone who’s comfortable working on the warehouse floor while also handling paperwork, inventory updates, and basic data entry. Key Responsibilities • Receive and process inbound and outbound shipments, • Prepare orders for shipping and customer pickup, • Enter and update inventory and shipping data in the system, • Print labels, packing slips, and shipping documents, • Communicate with drivers, warehouse staff, and office personnel (Spanish/English), • Assist with cycle counts and inventory organization, • Maintain a clean, safe, and organized work area, • Support general warehouse operations as needed Qualifications • Bilingual: Spanish and English (required), • Prior warehouse, shipping/receiving, or logistics experience preferred, • Basic computer skills (data entry, email, inventory systems), • Ability to lift up to 40–50 lbs and perform physical tasks, • Strong attention to detail and organizational skills, • Reliable attendance and team-oriented attitude Why You’ll Like This Role • Stable, full-time opportunity in Elizabeth, NJ, • Mix of warehouse and office-style responsibilities, • Consistent schedule and team environment, • Opportunity to grow within operations/logistics How to Apply Apply online to be considered for this Bilingual Warehouse Clerk opportunity in Elizabeth, NJ. Qualified candidates will be contacted promptly.

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  • Administrative Assistant, Customer Relations
    Administrative Assistant, Customer Relations
    26 days ago
    $20–$25 hourly
    Full-time
    Albertson

    Job description: Please apply if you qualify for the position and are available for a Zoom/Indeed video interview in 1/2 days. Immediate Hire. We would like to hear from you if you are a strategic thinker passionate about driving business growth through innovative sales and marketing initiatives. It is an exciting opportunity for a Sales and Marketing Associate to join our team.We have two (2) Sales and Marketing Associate openings based in Valley Stream, NY. GerVetUSA - Veterinary Surgical Instruments Manufacturer - About the Company: Our journey began over three decades ago and has successfully become a symbol of Excellence, Innovation, and Reliability for veterinarians worldwide. We are committed to maintaining this standard of excellence, being ISO 13485 certified, and strictly following the FDA guidelines, ensuring you work for a company that prioritizes regulatory compliance.Duties:Responsibilities Develop and execute sales-driven marketing strategies to grow revenue within the Veterinary community. Identify and target new business opportunities for veterinary products and services through market research, lead generation, and outreach campaigns. Analyze sales and marketing performance metrics (leads, conversions, pipeline, ROI) and optimize campaigns to support revenue goals. Collaborate closely with sales teams to support clinic acquisition, account growth, and customer retention initiatives. Utilize marketing automation and CRM tools to manage leads, nurture prospects, and streamline sales workflows. Monitor competitor activity, pricing, and product positioning in the veterinary and animal health market. Stay current with trends in veterinary medicine, practice management, and animal-health sales strategies. Qualifications: Proven experience in sales and administrative roles within veterinary, animal-health, medical, or related industries Strong sales mindset with the ability to analyze data, manage pipelines, and drive revenue-focused decisions Experience using CRM and marketing automation platforms to support sales enablement and lead management Solid understanding of B2B sales and marketing strategies targeting veterinary clinics and hospitals Familiarity with digital advertising, email campaigns, and social media marketing in a professional or healthcare setting Excellent research skills for identifying veterinary market trends, competitors, and customer needs Working knowledge of e-commerce, online ordering, and conversion strategies for veterinary products or services Administrative: 2 years (Required) Location: Valley Stream, NY 11580 (Preferred) Shift availability: Day Shift (Required) Ability to Commute: Valley Stream, NY 11580 (Required) Willingness to travel: 50% (Preferred) Work Location: In person

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  • Front Desk/administrative assistant
    Front Desk/administrative assistant
    30 days ago
    Full-time
    Manhattan, New York

    Full job description Job Overview We are seeking a dynamic and organized Front Desk/Administrative Assistant to be the welcoming face and efficient coordinator of our office environment. This role is essential in ensuring smooth daily operations, providing exceptional customer service, and supporting administrative functions across various departments. The ideal candidate will be energetic, detail-oriented, and possess a strong ability to multitask while maintaining professionalism. If you thrive in a fast-paced setting and enjoy helping others, this position offers a rewarding opportunity to contribute to our team’s success. Duties • Greet visitors and clients warmly, ensuring a positive first impression for everyone who enters the office, • make sales of the driving lessons and packages, • handle inbound and outbound phone calls, address customer inquiries, • Handle incoming and outgoing correspondence, including emails, mail, and packages with efficiency and confidentiality, • Maintain appointment calendars, schedule meetings, and coordinate appointments using calendar management tools, • Perform data entry, filing, and document proofreading to ensure accuracy and organization of records, • Support office management tasks such as supply inventory and equipment maintenance, • English and and Spanish languages are a MUST, • Proven office experience with strong organizational skills and attention to detail, • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications, • Excellent computer literacy with the ability to adapt to new software quickly, • Previous experience with front desk operations or as a receptionist in medical or dental settings is highly desirable, • Strong communication skills with professional phone etiquette and customer service orientation, • Ability to manage time efficiently in a busy environment while prioritizing tasks effectively, • Clerical experience including data entry, filing, proofreading, and document management, • Paid time off, • Parental leave, • Retirement plan

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  • Virtual Assistant
    Virtual Assistant
    1 month ago
    $27–$35 hourly
    Full-time
    New Brighton, Staten Island

    As a virtual assistant, you will be responsible for keeping the office organized, efficient, and running smoothly. Your work supports managers, employees, and sometimes our customers. Position Summary; You will provide administrative and clerical support virtually to ensure efficient daily operations. This role assists staff, manages office procedures, and contributes to a professional, organized, and productive work environment. The ideal candidate is expected to be detail-oriented, proactive, and skilled at multitasking. Key Responsibilities; Manage incoming calls, emails, and correspondence. Maintain calendars, schedule meetings, and coordinate appointments. Assist with travel arrangements and meeting logistics. Office Operations- Track and order supplies; coordinate with vendors as needed. Support onboarding of new employees with office setup. Data & Records Management Enter and update data in spreadsheets or office databases. Maintain accurate records, logs, and reports. Assist with compliance requirements by keeping documentation current. Customer & Staff Support Provide customer service and respond to inquiries. Support internal staff with administrative tasks and information. Track budgets, expenses, and department spending. Assist with basic bookkeeping tasks as directed. Qualifications High school diploma or equivalent required; associate degree preferred. 1–3 years of administrative or office support experience. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software. Strong organizational and time-management skills. Excellent verbal and written communication abilities. Ability to maintain confidentiality and handle sensitive information. Customer service–oriented with a friendly, professional demeanor. Salary & Benefits Salary ranges from $27- $35 Health Insurance Additional Bonuses

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  • Bilingual Customer Service Representative (English/Chinese)
    Bilingual Customer Service Representative (English/Chinese)
    1 month ago
    $22–$28 hourly
    Full-time
    Manhattan, New York

    We are seeking a professional and detail-oriented Bilingual Customer Service Representative to join our team. The ideal candidate is fluent in English and Chinese and excels at delivering exceptional customer support in a fast-paced office environment. This role requires strong communication skills, strong organizational abilities, and a proactive approach to problem-solving. Key Responsibilities • Respond to customer inquiries via phone, email, and in person in both English and Chinese, • Resolve customer questions and concerns promptly and professionally, • Follow up with customers to ensure complete resolution and satisfaction, • Collaborate with internal departments to ensure smooth processing and issue resolution, • Handle administrative tasks to support efficient office operations, • Assist customers with shipment-related inquiries and coordination Qualifications • College degree required, • Fluent in both English and Chinese (spoken and written), • Ability to work on-site in our Midtown office Monday through Friday Preferred Experience & Skills • Prior customer service or related experience preferred, • Comfortable using computer systems for data entry and record management, • Strong typing skills and attention to detail, • Excellent verbal and written communication skills, • Ability to engage professionally and effectively with customers

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  • Franchise Manager
    Franchise Manager
    1 month ago
    $80000–$100000 yearly
    Full-time
    Brooklyn, New York

    We are VentZ, a growing home services franchise seeking a Franchise Manager to oversee and support existing franchisees across multiple territories. This role is responsible for day-to-day operational management, ensuring marketing execution, managing job flow, and driving consistency and performance across the system. This is a hands-on, execution-focused role — ideal for someone who understands home services, lead flow, and franchise operations. Key Responsibilities Franchise Operations Act as the primary point of contact for franchisees Support franchise owners with daily operational needs Ensure adherence to franchise systems, processes, and brand standards Identify operational issues and proactively resolve them Marketing Management Oversee inbound and outbound marketing efforts (digital + local) Coordinate lead generation campaigns (Google, Facebook, local outreach) Monitor lead quality, response time, and conversion rates Work with franchisees to optimize local marketing performance Job Flow & Scheduling Manage and optimize job flow across territories Ensure leads are followed up promptly and scheduled efficiently Support franchisees with workload balancing and capacity planning Troubleshoot bottlenecks that impact revenue or customer satisfaction Performance & Reporting Track KPIs including leads, booked jobs, close rates, and revenue Provide regular performance updates to ownership Identify top-performing territories and replicate best practices Franchisee Support & Growth Onboard and train new franchisees on systems and tools Coach franchisees on operational and marketing best practices Help franchisees grow revenue while maintaining service quality Ideal Candidate Profile 5+ years experience in home services, franchise operations, or multi-location businesses Strong understanding of lead management, scheduling, and job flow Experience with inbound/outbound marketing (Google Ads, Facebook, local marketing) Highly organized, proactive, and comfortable managing multiple territories Excellent communication skills (phone, email, video) Comfortable working remotely and independently Bonus (Not Required): Franchise management experience CRM or job management software experience (ServiceTitan, Jobber, Housecall Pro, etc.) Experience supporting owner-operators Compensation Base Salary: $85,000 - $100,000 Performance Bonus: Opportunity to purchase a financed or heavily discounted VentZ franchise territory. Growth Opportunity: Potential to grow into Director of Franchise Operations role or ownership.

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  • Sales and Marketing Assistant
    Sales and Marketing Assistant
    2 months ago
    $60000–$65000 yearly
    Full-time
    Manhattan, New York

    UNISON JEWELRY is seeking a dedicated and enthusiastic Assistant to support our sales and marketing initiatives. This role is ideal for an individual eager to develop their career in a dynamic and creative environment within the luxury jewelry sector. Key Responsibilities: • Assist in the development and execution of marketing campaigns across various channels, including social media, email, and digital advertising., • Support the sales team by preparing presentations, proposals, and marketing materials for clients., • Conduct market research to identify new sales opportunities and trends in the jewelry industry., • Manage and update customer databases, ensuring accuracy and completeness., • Coordinate and organize marketing events and promotional activities., • Monitor and analyze the performance of marketing campaigns, providing reports and insights., • Provide administrative support to the sales and marketing departments as needed. Qualifications: • Strong interest in sales and marketing, particularly within the luxury goods or jewelry industry., • Excellent communication and interpersonal skills., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)., • Ability to work independently and as part of a team., • Detail-oriented with strong organizational skills., • A proactive and positive attitude with a willingness to learn.

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  • Sales Support Specialist
    Sales Support Specialist
    2 months ago
    Full-time
    South Side, Mount Vernon

    Logotags, a well-established, continually growing full-service promotional company, is looking for a highly energetic and organized professional to join our team! As a Sales Support Specialist, you will play a key leadership role as part of our growing sales team, managing administrative tasks, and ensuring smooth day-to-day operations. This position requires multitasking, attention to detail, and strong communication skills. Prior business, customer service, or management experience is a plus. Responsibilities: Maintain an organized and accessible file system for administrative and sales professionals. Handle all administrative duties for the organization, including email correspondence and document management. Follow up with clients for administrative purposes. Provide administrative assistance to executives and management team members as required. Data entry Create and process sales orders promptly and accurately. Communicate regular updates to supervisors. Customer portal management Qualifications & Requirements: Four-year college degree required BS or BA. Excellent communication skills, including strong writing, verbal, and phone skills. Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint. Experience with creative and design software, such as Canva, Adobe Suite (Photoshop, Illustrator, Acrobat), and Paint. Ability to manage a high volume of emails and prioritize tasks efficiently. Highly organized with strong attention to detail. Energetic and passionate about providing outstanding support IN A TEAM ENVIROMENT Prior business, manufacturing, customer service, or management experience is a plus. Benefits: 401(k) Safe Harbor Plan Health benefits Opportunities for growth within the company If you thrive in a fast-paced environment and enjoy supporting a dynamic sales team, we’d love to hear from you!

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  • Development Manager
    Development Manager
    2 months ago
    $65000–$75000 yearly
    Full-time
    Manhattan, New York

    Development Manager New York, NY Description About Encore: Known widely as Broadways longest running act of loving care, Encore’s mission is to improve the quality of life for older New Yorkers so they are not just surviving, but thriving. Through a robust array of programming, Encore takes a “no wrong door approach to ensure Seniors are able to age in place comfortably for as long as possible. Encore is recognized as one of the most respected and trusted nonprofit organizations providing services for older New Yorkers in New York City. Encore is on the cutting edge in the human service field and is a staunch advocate not only for older New Yorkers but also for the essential human service employees who serve as the City’s safety net. Do not miss this chance to work for a mission-oriented organization, which centers employees as its number one resource. About Position: To meet the ambitious mission and programmatic objectives of Encore Community Services’ growth and strategic plan, the Development Department drives and stewards the organization’s relationships with its funders. This team works to secure foundation grants, corporate sponsorships, and individual giving to support Encore’s robust programs and service. The Development Manager will be responsible for effectively managing the Development Department’s database and operations. Duties will include all data management (gift entry, acknowledgments coding systems, analysis, reporting, staff training), direct mail (writing, producing print and email campaigns according to a yearly calendar), and development systems support (overseeing mailings, prospect research, event support, special projects). Benefits: This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental & Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits. Requirements Data Administration · Develop and oversee all data entry/donation processing, create coding systems for consistent donor tracking, create donor portfolios for relevant staff, build out our metrics systems that measure performance; · Create dashboards tracking development performance, budget versus actuals, and other representations of donor activities and outcomes; · Create consistency and efficiency in the development department’s data collection, maintenance, and reporting; · Prepare and mail thank you/acknowledgment letters to donors; · Create and maintain reports that help drive the department’s decision-making; lead in creating a department driven by data; · Assist in budget planning with donor reports and data analysis. Direct mail · Create annual mail/email plan and revenue budget each fiscal year; · Write, produce, and mail written solicitations for small gifts, donor cultivation pieces, holiday appeals, Giving Tuesday, etc.; · Plan and execute complimentary email strategies in tandem with written appeals, mailings, and other digital initiatives; · Oversee Mailchimp data syncing, email design, and maintenance to successfully communicate and fundraise with a variety of communities; Development Operations · Assist with planning and executing special events and projects (mailings, revenue reports, donor tracking, maintaining RSVP lists, run event check-in, budget recap of revenue for events); · Liaise with Finance to ensure systematic recording & reconciliation, and develop a clear understanding of how development can best work with Finance to ensure accurate reporting; · Develop a training program to ensure the development team is utilizing our data systems to their fullest capabilities; · Ensure development has systems in place to be more efficient; letterhead, envelopes, and other supplies are available; · Assist with donor prospecting for team members; · Assemble media kits for meetings with stakeholders and donors; · Assist with updating the website; · Volunteer engagement, orientation, and support when needed; Qualifications and Skills · Associate’s or Bachelor’s level (degree-holding/currently enrolled or equivalent in experience); · Proficient in Microsoft Office (Word, Excel, Publisher, PowerPoint) and Adobe; · Strongly Preferred - proficient with DonorPerfect or other donor/customer database management software or a quick learner; · Experience with prospecting software such as Donor Search or Wealth Engine; · Excellent writing, communication, organizational, and time-management skills; · Detail-oriented; · Interest in working in the nonprofit sector or aging services a plus; · Must be a team player, be flexible, and take initiative; · Be willing to work on-site at Development Office located in midtown Manhattan (Ninth and 49th), three or four times a week. Strongly Preferred Qualifications · Experience in DonorPerfect · Writing (grant, appeals, newsletters, press releases) · 1-2 years of work experience in a fundraising environment

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  • Business Development Assistant
    Business Development Assistant
    2 months ago
    $17–$27 hourly
    Full-time
    Hillside

    Key Responsibilities Support the Business Development and Sales team in identifying and developing new business opportunities Conduct market research on potential customers, competitors, and regional demand Assist with lead generation, outreach, and follow-ups (email, phone, CRM updates) Prepare sales materials, quotations, and basic customer proposals Maintain and update customer records, pricing lists, and sales tracking reports Coordinate with operations and warehouse teams to ensure accurate order execution Assist with customer onboarding and relationship management Travel as needed to visit customers, attend industry events, trade shows, or support on-site business development activities Assist with preparing for and participating in client meetings during business travel Support other business development activities as needed Qualifications Bachelor’s degree or currently pursuing a degree in Business, Finance, Economics, Supply Chain, or a related field Strong communication skills in English (Mandarin is a plus) Highly organized, detail-oriented, and able to handle multiple tasks Proficient in Microsoft Excel, Word, and PowerPoint Comfortable working with data, pricing, and basic financial analysis Willingness to travel occasionally for business purposes Self-motivated with a strong willingness to learn and grow in a fast-paced environment Prior experience in sales, logistics, wholesale, or customer-facing roles is a plus

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  • Spa Associate (Front Desk)
    Spa Associate (Front Desk)
    2 months ago
    $18–$20 hourly
    Part-time
    Carle Place

    Spa Associate (Front Desk), Statera Reporting to the Spa Director, Statera is seeking a Spa Associate. The qualified candidate will facilitate front desk operations and customer service support. This individual will assist the front of house with the spa’s operations and the client experience. About us Statera, a modern wellness spa, is in the heart of Long Island's hottest shopping district (near Roosevelt Field Mall). We believe in the importance of bringing our minds and bodies back to balance. Our mission is focused on reestablishing that connection through, luxury spa services. Services are curated carefully for each client: Facials, Body treatments, Massage therapy, Stress relief treatments, Laser hair removal, And more... ESSENTIAL DUTIES AND RESPONSIBILITIES: • Adhere to all operating procedures (set forth by Spa Director), • Maintain cleanliness and overall appearance of spa, • Answer phones/Return missed calls, • Monitor incoming emails/Respond to customers, • Schedule all services and up sell when appropriate, • Provide excellent customer service to all guests entering and leaving, • Knowledgeable of the menu, products, and services available at Statera, • Answer questions about treatments, memberships/packages (when applicable), products and all services, • Direct technical questions to the Spa Director, • Review the day’s schedule of appointments, • Note cancellations for AM and PM to follow up, • Direct guests to complete intake forms or consent forms, • Take care of all payments for services rendered, • Check out guests and book return visit, • Call guests to confirm appointments for the following day, • Support Spa Director with inventory and time sheets if needed, • Perform open/close procedures, • Adhere to dress code set by Statera and maintain personal appearance/ cleanliness, demonstrating optimal health and wellness, • Excellent phone etiquette and communication skills, • Proficient in iOS/Mac, including MS Office Suite (preferred) Passion for beauty, wellness, and skincare is preferred Our staff members will enjoy competitive pay inclusive of a commission structure and exclusive Beauty & Wellness Perks! Come experience Statera and reset your career with us. Serious Inquiries Only! Job Types: Full-time, Part-time Benefits: • Employee discount, • Flexible schedule Shift: • Day shift, • Evening shift, • Morning shift Work Location: In person

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  • Front Desk Receptionist
    Front Desk Receptionist
    2 months ago
    Full-time
    Mineola

    Front Desk Receptionist – Spanish Clinic (Mineola Med) Position Type: Full-Time / Part-Time Location: Mineola, NY Reports To: Office Manager / Clinic Administrator Position Summary The Front Desk Receptionist is the first point of contact for patients at the Spanish Clinic at Mineola Med. This role is responsible for providing excellent customer service, performing administrative duties, and supporting clinical staff. Fluency in both Spanish and English is required to effectively communicate with a diverse patient population. Key Responsibilities Patient Interaction & Customer Service Greet patients warmly and professionally as they arrive. Check patients in and out, ensuring demographic information is accurate and updated. Provide assistance, directions, and general information in both English and Spanish. Answer phone calls, return messages, and schedule appointments. Handle patient inquiries and escalate clinical questions to appropriate staff. Administrative Duties Verify insurance information, eligibility, and documentation. Collect co-pays, outstanding balances, and process payments. Maintain organized patient records (electronic and paper). Prepare daily schedules, appointment lists, and reports. Ensure the front desk area is clean, organized, and welcoming. Coordination & Support Communicate effectively with medical assistants, providers, and office staff. Assist with pre-visit paperwork, consent forms, and referrals. Support workflow to ensure timely patient movement throughout the clinic. Follow HIPAA regulations and maintain patient confidentiality at all times. Required Qualifications Bilingual: Fluent in Spanish and English (spoken and written). High school diploma or equivalent; medical office experience preferred. Strong customer service and communication skills. Basic computer proficiency (EHR systems, scheduling software, email). Ability to multitask in a fast-paced medical environment. Professional, compassionate, and patient-focused demeanor. Preferred Qualifications Experience in a medical or healthcare front desk role. Knowledge of insurance plans (Medicaid, Medicare, commercial). Familiarity with EHR systems such as eClinicalWorks, Epic, or similar. Work Environment Outpatient clinic setting. Frequent interaction with patients and clinical staff. Requires ability to sit, stand, and perform administrative tasks for extended periods. Compensation & Benefits (Customize based on your offering) Competitive hourly wage Health, dental, vision insurance PTO and holidays Opportunities for training and advancement

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